355 Support Staff jobs in Cape Town

Advertising Officer - Support Office - Marketing

The Building Company

Job Reference Number:

Department: Corporate Office - Marketing

Industry: Marketing

Job Type: Permanent

Positions Available: 1

Salary: Market Related

To oversee all advertising (product and price) functions and activities of the business, to form and direct advertising strategy, implement ad campaigns, and supervise advertising studio to contribute towards the reinforcement and building of the brand

• Product & Price Advertising
• External Advertising Agency Output Coordination
• Assist in Planning Advertising and Promotional Campaigns
• Stakeholder Relations Management
• Manage Administration
• Reporting
• To uphold and promote the company values and culture

Relevant tertiary qualification/NQF 6 (e.g., Marketing/ Brand Management/ Administration Management (incl. workflow) (essential))

At least 3 years’ experience in advertising and/or studio management (essential);

Advertising agency experience (highly advantageous) Graphic design experience (desirable) Ad agency account management experience (desirable)

Mid-Senior level

Full-time

Marketing and Sales

Wholesale Building Materials

Overview

The primary objective of the Customer Support and Office Administrator is to provide exemplary support to all customers, as well as oversee general office and operational administration, and attend to on-site and online shops.

• Attend and respond to all customer queries and resolve any issues raised
• Gather feedback from customers to enhance service delivery
• Administer surveys and questionnaires to measure and improve customer engagement
• Analyse customer feedback about sizing, fabric, and fit, and provide reports / metrics to the line manager
• Prepare the customer feedback pack for the product team
• Provide online and onsite shop assistance to customers
• Manage incoming calls, emails, correspondence, greet visitors, and suppliers
• Maintain filing systems (digital and hard copy) for contracts, orders, and staff records
• Order office supplies, stationery, and consumables, tracking usage and cost
• Ensure deliveries to customers and receipts from suppliers are managed
• Support payroll by collating attendance sheets and overtime records
• Prepare weekly and monthly payroll files for line manager approval
• Maintain employee records, leave applications and balances, and contracts, including bargaining council administration
• Assist with recruitment logistics and onboarding paperwork
• Create and communicate weekly / monthly store-level employee work schedules
• Work with Production and HR to ensure basic health and safety and labour law documentation is current
• Prepare required weekly / monthly / quarterly reports (customer feedback, production metrics, absenteeism, etc)
• Support audits or inspections from labour authorities

The primary objective of the Customer Support and Office Administrator is to provide exemplary support to all customers, as well as oversee general office and operational administration, and attend to on-site and online shops. Key Roles and Responsibilities 1. Customer Support and Engagement Attend and respond to all customer queries and resolve any issues raised Gather feedback from customers to enhance service delivery Administer surveys and questionnaires to measure and improve customer engagement Analyse customer feedback about sizing, fabric, and fit, and provide reports/metrics to the line manager Prepare the customer feedback pack for the product team Provide online and onsite shop assistance to customers 2. Office Administration Manage incoming calls, emails, correspondence, greet visitors, and suppliers Maintain filing systems (digital and hard copy) for contracts, orders, and staff records Order office supplies, stationery, and consumables, tracking usage and cost Ensure deliveries to customers and receipts from suppliers are managed 3. Payroll Administration Support payroll by collating attendance sheets and overtime records Prepare weekly and monthly payroll files for line manager approval Maintain employee records, leave applications and balances, and contracts, including bargaining council administration Assist with recruitment logistics and onboarding paperwork Create and communicate weekly / monthly store-level employee work schedules 4. Compliance and Reporting Work with Production and HR to ensure basic health and safety and labour law documentation is current Prepare required weekly/monthly/quarterly reports (customer feedback, production metrics, absenteeism, etc) Support audits or inspections from labour authorities

Overview

Job title : Business Analyst - Support Office - IS & T

Job Location : Western Cape, Cape Town

Deadline : November 14, 2025

• The Business Analyst role reports to the Architecture and Planning Manager. The role requires the incumbent to spend their time as a business / process analyst on a variety of projects. The size & scope of projects range from small to large
• Define and translate Business analysis
• Define and Document Requirement analysis
• Solution assessment & validation
• Define Testing analysis
• Co-ordination and planning
• To uphold and promote the company values and culture

• Grade 12
• Tertiary qualification in Business / Process Analysis; Information Systems and Technology; Computer Science
• IIBA or Business Analysis qualification is an advantage
• Understanding of ERP systems and processes is an advantage
• 3 years minimum experience as a Business / Process Analyst
• Experience in analysing and documenting business processes
• Experience with multiple project disciplines, e.g. Agile is an advantage
• Experience in change management is an advantage
• Experience in project co-ordination / project management is an advantage
• Research / Data Analysis jobs

Overview

Join to apply for the Marketing Services Manager - Support Office - Marketing role at The Building Company .

The Building Company
Airport Industria, Cape Town, Western Cape, South Africa

Job Reference Number:

Department: Corporate Office - Marketing

Business Unit

Industry: Marketing

Job Type: Permanent

Positions Available: 1

Salary: Market Related

To aid in the development of the annual marketing strategy and tactical plans and oversee the governance and delivery of the consolidated marketing plan, reviewing performance and revising tactics as required.

• Co-creation of the Marketing Plan
• Review Performance to Plan
• Support the Head of Department
• Budget Management and Media planning
• Monthly Reporting
• Governance
• Manage Administration
• To uphold and promote the company values and culture

• Grade 12
• Relevant tertiary qualification (NQF 6) in Marketing Management (essential)
• Post graduate qualification (desirable)
• Minimum of 5 years’ experience in Marketing/Branding (essential)
• Previous experience in a consultancy/market research environment (desirable)

• Mid-Senior level

• Full-time

• Marketing and Sales

• Wholesale Building Materials

• Matric with a minimum of 2 years experience in a similar logistics, warehousing, or stock control role
• A qualification in International Freight Management, Transport Economics, or Supply Chain Management will be an advantage
• Sound understanding of international import supply chain processes
• Familiarity with domestic warehousing and courier operations
• Intermediate proficiency in Excel and SharePoint
• Strong administrative and numerical accuracy skills
• Good commercial awareness and analytical ability
• Experience using CRM and ERP systems (Microsoft Business Central advantageous)
• Professional communication skills with strong written and spoken English

• Assist with the coordination and tracking of international inbound shipments
• Receive stock, monitor waybills, and maintain accurate shipment records
• Communicate with overseas suppliers (primarily China) and freight forwarders
• Monitor customs clearance and escalate issues when necessary
• Coordinate with outsourced warehouse and courier partners
• Manage the receipting, picking, packing, and dispatch of goods
• Ensure shipments arrive as planned and that stock is checked, unpacked, and relabelled correctly
• Maintain the store area and manage consumable orders
• Record and control all stock movements leaving the warehouse
• Prepare and update supplier, freight, and courier reports
• Track production and shipment timelines to meet agreed ex-factory dates
• Consolidate freight by managing factory shipping schedules proactively
• Complete freight forwarder reports and perform freight cost and profit analysis
• Conduct regular cost comparisons for inbound and outbound shipments
• Coordinate the annual freight tender process
• Manage and organise supply chain documentation efficiently
• Support continuous improvement initiatives to enhance service, efficiency, and profitability
• Identify opportunities for process improvements and cost reductions
• Maintain a responsive and professional approach to all internal and external business interactions
• Participate actively in business improvement projects and initiatives

Overview

We Go Places! How about you?

Immediate Superior: Team Leader Application Support

Location: Cape Town

Function: Digital & Technology

Sub Function: Digital & Technology - Other Support

Type of Contract: Permanent

Reference Number:

Closing Date: 10/10/2025

• The Support Analyst will be responsible to support Business Users with all queries, issues, and requests for our various Production sites. The incumbent will also create training material for the above-mentioned system(s) and present classroom and one-on-one training to end users when needed.
• System support for calls logged in line with procedures and Service Level Agreements.
• Identify and report recurring system problems.
• Develop and maintain supporting training documentation.
• Assess training needs in liaison with business units.
• Facilitate end-user training with relevant training department.
• The Support Analyst will be responsible for super-user support in the various production sites systems, including the various SAP Modules and third-party integration systems.
• Maintaining close business relationships with the planners, engineering team, production personnel, and specifically key users in the various sites and departments.
• Broad understanding of the solution components and integration with an emphasis on:
• • Planning
  • SAP Process Orders environment
  • Inbound & Outbound process
  • Engineering (Plant Maintenance)
  • Stock movements
  • Assisting with support between SAP & Third-party integration systems.
• Identify and report recurring system problems.
• Develop effective manager and peer working relations.
• Take responsibility of own performance goals and personal growth.
• Culture Shaping Survey IDP in place.
• Managing your career (EPMS Scorecard, IDP and Career Plan in place)
• Drive own development to ensure knowledge and skills remain current.

• Relevant information systems qualification
• Very good business knowledge in the areas supported by production and quality systems.
• Proven IT Technical skills: Minimum of 5 years’ support experience of which 3 years must be in Production or Quality management environment.
• Solid understanding of Information Systems and Technology management.
• Exposure to system integration would be advantageous.
• Very good analytical skills.
• Excellent written and oral communication skills.
• Strong administrative ability with high attention to detail.
• Goal orientated team player.
• Ability to work under pressure.
• Valid driver’s license.
• Ability for after-hour user support and willingness to travel for project roll outs.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Heineken Beverages (South Africa) (Pty) Ltd) is committed to an organisational culture that recognises, appreciates and values inclusion and diversity. You must be fully eligible to live and work in South Africa to apply.

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.

And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town office.

Please note, the successful candidate will be required to work UK hours , 08:30 to 17:00, Monday to Friday, and therefore will be able to take leave on UK public holidays in place of recognised South African public holidays.

MRI Software is currently looking for a Software Support Analyst , with experience of Oracle PL/SQL . We are looking for an individual that is eager to get experience within a corporate software company. The opportunity is within our Support Services team based in the Cape Town office, as a Support Analyst that provides help desk services to a whole range of MRI software solutions.

As a Support Analyst with the MRI Software Client Support team, you will have the opportunity to analyse complex software issues, engage with our impressive client base, and provide an incredible customer experience every day. In this position, you will be the primary point of contact for a broad variety of customers from financial and property management institutions, assisting with a wide range of questions and technical issues.

MRI Software will rely on YOU to listen to and empathise with our clients and use your troubleshooting skills, technical savvy, and creativity to meet their needs and deliver a consistent, professional experience.

• Creative and curious troubleshooter
• Good organisation and time management skills
• Strong communication skills with the ability to confidently articulate technical concepts

We’re obsessed with making this the best job you’ve ever had!

We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:

• We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group
• Have confidence in your health with our offered Medical Aid Scheme.
• Invest in our competitive Personal Pension plan and help set you up for your future.
• Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).
• Enjoy a fantastic work-life balance with 25 days of annual leave plus public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose!
• Further your professional development with our Tuition Reimbursement Schemes
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!

MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space.

Amazing growth takes amazing employees. Are you up to the challenge?

We know the confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply — we’d love to hear from you!

As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status.

Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.