7 Clinical Support jobs in South Africa

Senior Technical Clinical Support Specialist

Johannesburg, Gauteng Stryker

Posted 18 days ago

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Job Description

What You Will Do:

• Provide on-site and remote clinical support during endoscopic procedures, ensuring optimal product performance and customer confidence in a variety of healthcare settings.

• Serve as the go-to expert for our endoscopy portfolio, including product features, troubleshooting, and best practices.

• Partner closely with sales representatives to develop and execute strategic sales plans, leveraging clinical insights to drive product adoption and meet revenue goals.

• Deliver comprehensive product training sessions to physicians, nurses, and support staff, empowering them to maximize the benefits of our technology.

• Assist in pre- and post-sales activities, including equipment demonstrations, product installations, and ongoing support to ensure seamless integration into clinical workflows.

• Gather customer feedback and monitor competitive activity to support sales strategies and product development initiatives.

• Act as a bridge between sales, marketing, and product development teams, providing valuable insights to enhance product positioning and customer experience.

What You Need:

• Minimum 2 years of clinical, technical, or sales experience in endoscopy field.

• Strong understanding of endoscopic procedures, equipment, and troubleshooting.

• Demonstrated ability to collaborate with sales teams to support and influence the sales process.

• Excellent interpersonal and presentation skills, with the ability to convey complex technical information in a clear, engaging manner.

• Willingness to travel extensively to support customers and sales teams as needed.

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Clinical Support/Sales Intern-2

Cape Town, Western Cape Stryker

Posted 12 days ago

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Job Description

The Stryker Clinical Support Intern responsibilities include directly supporting all Stryker products associated with Joint Replacement procedure. This role within Stryker SA will focus on servicing and supporting our clinical customers to strive for best in class specialist support with procedural excellence.
Additional responsibilities include working with the local sales team to coordinate training and events and managing day to day requirements of business support, ensuring Stryker delivers exceptional levels of service to our broad range of customers.
Essential Duties & Responsibilities: (Detailed Description):
- Servicing existing and new customer base within the theatre and clinical environment
- Providing theatre and wider HCP staff within depth training on Stryker products
- Working closely with other team members within the defined region, and the regional Sales Manager, to ensure customer service levels are best in class.
- Auditing theatre Stryker stock (implants, disposables and instruments), managing consignment inventory and ensuring good asset management practice
- Understanding the clinical application of the broader Stryker business to offer customers the best possible solution at all times
- Conducting trials and evaluations of products in both theatre and the clinical environment as and when required
- Additional responsibilities as directed by RSM (Regional Sales Manager).
- Implementation of training, provision of instruments and implementation of new Stryker business
- Plan, execute and monitor all measures necessary to help achieve industry leading support. Service and provide customer care for physicians, surgical theatre staff, and hospital administration and sterilisation departments. This will include working within a theatre and clinical environment.
- Demonstrates excellent product knowledge and professionalism with workshop
- Provides theatre and other HCP staff training on Stryker products. This could include organizing and conducting training workshops and events for a broad customer group.
- Reports to the Regional Sales Manager to ensure customer service levels are best in class.
- Communicates essential features and benefits of products and their clinical application.
- Demonstrates outstanding ethics at all times. Treat customers and other employees with respect and represents Stryker in the best possible light.
- Behaves with integrity, delivers on commitments within required timescales.
- Understands the clinical application of the broader Stryker portfolio to offer our customers an understanding of our wider product range.
- Conducts trials and evaluations of product in theatre and clinical environment as required.
- Makes observations of customer needs and liaise with sales colleagues to follow up on and introduce new or additional Stryker product and/or support.
- Maintains a basic business plan highlighting daily, weekly and monthly objectives.
- Develops an understanding of the local healthcare environment and Regional strategy
Qualifications/Requirements:
+ Preferable Technikon/university qualification within the medical field or Biokinetics, Sports Science, BSC Anatomy/ physiology, Commerce diploma/degree etc
+ Preferable Youth
+ Preferable Driver's License
+ Preferable South African Citizen
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
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Patient Care Representative (Steamboat Springs - PRN)

Springs, Gauteng Northwest Colorado Health

Posted 18 days ago

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Job Description

Patient Care Representative (Steamboat Springs - PRN)

Northwest Colorado Health is seeking a PRN (as needed) Patient Care Representative with the passion and skills to deliver high quality care. We have been providing primary healthcare to residents since 2008. Today, you will join a healthcare organization and a staff of 11 providers at four locations, delivering primary medical, dental and behavioral health care to more than 5,500 patients. You will be welcomed into our caring environment to serve the community in which we live.

We have high expectations for you as a Patient Care Representative. We need you to:

  • Be responsible for many aspects of preparing, scheduling, and fee collection of patients and clients in the clinic setting.
  • Be responsible for scheduling and collecting financial data and fee collection for clients and patients accessing services at the clinic.
  • Provide high quality customer service to visitors, peers, clients, and patients in person, through electronic communication, and on the telephone.
  • Perform general office duties as assigned.

You should also have high expectations for Northwest Colorado Health as an employer. Our Patient Care Representative’s help meet patients’ needs and ensure they have a positive patient experience. Every day you will leave Northwest Colorado Health knowing that you have made a positive difference.

We offer a salary that meets market values for the Colorado area and is based on experience. The salary range for this position covering Routt County is $16.55-$26.47. Eligible for our 403(b) Retirement Plan. Open until filled. EOE. View a full job description .

1 in 3 people in the Yampa Valley utilize our services.

We serve all people, regardless of ability to pay.

Our impact this year has changed our community!

Patients at our Community Health Centers

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Intake Specialist & Healthcare Support

Job Duck

Posted today

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Job Description

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JOB DUCK IS HIRING AN INTAKE SPECIALIST & HEALTH CARE SUPPORT

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years in a row!

Role Overview

Are you looking for a long-term opportunity to grow and make an impact in a supportive environment? We are seeking a dedicated and task-oriented staff member to assist with insurance billing, follow-up, and coordination with insurance companies. If you are patient, sharp, and motivated to deliver outstanding service over the phone, this role offers a rewarding chance to support a vital department and develop your skills. Your focus and professionalism will contribute to smoother case management and quicker resolutions, making a real difference every day.

Schedule:

Monday to Friday, 5:00 AM to 2:00 PM

Your Responsibilities Will Include but Are Not Limited To:

  • Sending bills to insurance companies
  • Assisting the Utilization Review department team with case follow-ups
  • Following up with insurance companies regarding cases as needed
  • Calling insurance companies to provide medical information
  • Checking the status of authorization requests with insurance providers
  • Confirming receipt of faxes from insurance companies
  • Verifying patient details such as demographics, insurance ID numbers, and diagnosis codes
  • Setting up requests for authorization calls and initial case follow-ups

What We’re Looking For

  • At least 1 year of prior experience with insurance billing or related administrative tasks preferred
  • Excellent verbal communication and phone skills
  • Ability to handle multiple follow-ups and coordinate with insurance companies effectively
  • Strong proficiency in English, both written and spoken
  • Familiarity with, or comfort using software such as Google Workspace, Ring Central, and HouseGap
  • Organizational skill with strong attention to detail
  • Willingness to grow in the role and stay long-term
  • Strong and clear communication skills
  • Task-oriented, focused, and detail-minded
  • Patient, sharp, and focused on achieving goals
  • Self-motivated and proactive in follow-up and resolution
  • Your own PC or laptop, reliable internet, and a quiet workspace for remote work

What’s In It for You:

  • Monthly compensation ranging from 1060 USD to 1150 USD.
  • Paid time off and holiday pay.
  • Referral and annual bonuses.
  • Parental leave.
  • Opportunities for professional development and training
  • Dedicated support from our team.
  • A chance to work with clients who share our values.

Ready to dive in? Apply now and make sure to follow all the instructions!

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.

By clicking on the APPLY button you consent us reaching out to you through Whatsapp and/or email to follow-up regarding your application process.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Administrative, Health Care Provider, and Business Development
  • Industries Human Resources Services

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Johannesburg, Gauteng, South Africa $600.00-$00.00 2 months ago

Sandton, Gauteng, South Africa 2 hours ago

Cape Town, Western Cape, South Africa 600.00- 800.00 3 weeks ago

Cape Town, Western Cape, South Africa 600.00- 800.00 2 months ago

Remote Administrative Assistant – Operations & Research Support

Cape Town, Western Cape, South Africa $6 0.00- 800.00 2 months ago

Johannesburg, Gauteng, South Africa 1,500.00- 1,500.00 5 days ago

Johannesburg, Gauteng, South Africa 600.00- 800.00 1 month ago

Virtual Administrative Assistant – Cross-Functional Team Support

Johannesburg, Gauteng, South Africa $6 0.00- 800.00 1 month ago

Johannesburg, Gauteng, South Africa 3 days ago

Cape Town, Western Cape, South Africa 600.00- 800.00 1 month ago

Payroll Software Client Onboarding Specialist (Part Time) - Remote

Cape Town, Western Cape, South Africa 1,500.00- 1,500.00 5 days ago

Johannesburg, Gauteng, South Africa 1,500.00- 1,500.00 5 days ago

Johannesburg, Gauteng, South Africa 600.00- 800.00 2 months ago

Cape Town, Western Cape, South Africa 1,500.00- 1,500.00 5 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Healthcare VA Trainer – RCM, IV Support & Medical Billing

Johannesburg, Gauteng Janie

Posted 4 days ago

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Job Description

Janie saves healthcare groups and practices time and money by automating back office operations and revenue cycle management. Our digital workers handle workflows in medical billing, accounts receivable, prior authorization, and patient coordination—so healthcare teams can focus on care, not paperwork.

We’re a fast-growing, venture-backed startup led by former MBB consultants and repeat founders. We move quick, operate with extreme ownership, and obsess over delivering an exceptional customer experience.

If you’re excited to tackle complex problems and help scale a venture-backed health tech startup, we’d love to hear from you.

We are seeking a knowledgeable and proactive Training Specialist to join our internal training team, with a strong background in Revenue Cycle Management (RCM) processes. The ideal candidate will have hands-on experience in insurance verification, medical billing, prior authorization, and claims processing, along with experience in developing and delivering training in a healthcare or RCM environment. This role plays a critical part in equipping our internal teams with the knowledge, tools, and support they need to perform at a high level and maintain operational excellence.

Key Responsibilities :

  • Co-develop and lead virtual training programs for RCM processes (Insurance Verification, Prior Authorization, Billing).
  • Assist in building SOPs, compliance standards, training roadmaps, tools, and resource libraries.
  • Coordinate with Operations, QA, Compliance, and other departments to align training with business needs.
  • Monitor and report on training KPIs, performance trackers, and learner progress.
  • Deliver engaging, effective virtual training sessions for new hires and existing staff.
  • Report directly to the Head of Training and support strategic training initiatives.

Qualifications :

  • 5+ years of hands-on experience in U.S. Healthcare Revenue Cycle Management (RCM), including Insurance Verification, Prior Authorization, and Medical Billing.
  • 2+ years in a training, coaching, or teaching role, preferably in a virtual environment.
  • Proven ability to explain complex processes clearly, adapt to different learning styles, and support adult learners.
  • Excellent communication, facilitation, and presentation skills; passionate about training and mentoring others.
  • Highly organized, proactive, and self-motivated—comfortable managing responsibilities in a fully remote setting.
  • Proficient with training and collaboration tools such as Zoom, MS Teams, Google Workspace, and LMS platforms.
  • Strong understanding of RCM compliance, payer rules, and process documentation is a plus.
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Head of Customer support (Medical aid/insurance / Healthcare)

Johannesburg, Gauteng Isilumko Staffing (JHB)

Posted 10 days ago

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Job Description

A well known leader in pathology laboratories is on the lookout for an experienced, results driven, creative and ethical candidate to join them as Head of Customer Support.

Qualifications:

Matric

MBA

10 - 15 years' work experience within healthcare / medical insurance / medical technology industry

No less than 2 years' experience working as a Supervisor / Manager 

Computer literate - CRM systems, D365, Connex1 and LIS (Laboratory information system) 

Extensive medical knowledge 

Proven track record of meeting deadlines, working under pressure and getting buy-in from stakeholders on decision making 

Great track record as reference checks will be conducted upfront 

Key skills:

Communication 

Interpersonal 

Project management 

Decision making

Deadline driven 

Customer orientated 

Creativity

Brand awareness

Results driven

Accountability 

Leadership 

Stakeholder management 

Networking

Innovative

Key performance areas: 

Engaging with key stakeholders and nurturing those relationships

Change management 

Contract management 

Operations 

Drive client satisfaction and client retention 

Coaching and developing customer support agents

Develop and enhance customer support processes, to enhance the customer journey

Draft and implement customer support strategies

Budget management 

Draft reports to support decision making

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Respiratory Support Nurse - Tuberculosis | Buckinghamshire Healthcare NHS Trust

Cape Town, Western Cape www.findapprenticeship.service.gov.uk - Jobboard

Posted 6 days ago

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Job Description

Are you an enthusiastic nurse who enjoys challenging work?

Would you like to work in a specialist area of respiratory medicine?

Can you think outside of the box?

We are looking for a nurse to join our TB team.

We have a Band 6 post for a Community TB Support Nurse, working alongside the Band 7 TB Nurse Specialist and consultant lead.

This is a Monday to Friday post, 8am-4pm, and does not include Bank Holidays.

The post holder will be based at Wycombe Hospital but will be expected to travel to various Trust sites and visit patients as needed within Buckinghamshire.

We manage a corporate caseload of clients, providing care in their homes.

A valid driving licence is essential, as the role requires travel to BHT venues, community centres, and patient homes within Buckinghamshire.

The post holder will provide specialist TB input supporting the service pathway within acute, community, and outpatient settings, using highly developed specialist practice underpinned by theoretical knowledge.

The role encompasses all aspects of individualised care for our clients, including contact tracing, DOT/VOT under guidance from N.I.C.E.

It involves nurse-led clinics, initiating diagnostic tests, and commencing patients on active and LTBI treatment.

We also offer an in-reach service to hospitals and are part of the Thames Valley TB Network with UKHSA.

Advice and support are provided to patients and their carers, including education and self-management support.

The role involves supporting skills and knowledge development in community nursing and acute care, providing specialist clinical expertise, mentoring, and working collaboratively to improve patient and staff experiences.

We value feedback from colleagues about why our workplace is great:

What does Buckinghamshire Healthcare NHS Trust offer?

  • Learning and development opportunities for career progression
  • Flexible and agile working options
  • Generous annual leave, pension, NHS discounts
  • Health and wellbeing services

Why work for us?

  • We promote inclusion and diversity
  • We aim to create a respectful workplace
  • Diversity improves outcomes for communities

Our vision is to provide outstanding care, support healthy communities, and be a great place to work. Our mission is to deliver personal and compassionate care, guided by our CARE values: collaborate, aspire, respect, enable.

For detailed responsibilities and duties, please refer to the Job Description and Person Specification attached in the advert.

Internal applicants may consider secondment with line manager support. If you have a disability affecting online application submission, contact us at with the vacancy reference.

This advert closes on Monday, 18 August 2025.

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