31 Healthcare Assistants jobs in Cape Town

Our client, a world-renowned BPO in Cape Town , is looking for Healthcare Customer Advisors to join their growing team.

As a Healthcare Customer Advisor, you will handle mainly inbound inquiries. Ensure a positive customer experience and maintain an in-depth knowledge of customer needs.

Essential Functions

• Address incoming telephone, digital, or written inquiries
• Assist customers with complex benefit questions, resolve issues, and educate healthcare members
• Demonstrate strong attention to detail and complex problem-solving skills
• Exhibit effective communication, empathy, and motivational skills
• Must have a National Senior Certificate (Matric Certificate)
• Must have a clear credit record (non-negotiable)
• Must have a clear criminal record (non-negotiable)
• Must be willing to work night shifts (non-negotiable)
• Must have at least 1 year of unbroken call centre experience from UK or USA markets
• Healthcare industry experience is an advantage
• Familiarity with basic medical terminology and concepts used in US health insurance
• Clear written and verbal communication skills with CEF Level B2

Salary and Benefits

• Basic salary: R 7900
• Working hours: Monday to Friday, 14h00 - 02h00
• Night shift allowance: R 1000
• Medical aid contribution: R 764
• Free transport to home within 35 km radius from CBD

Location

Based in Cape Town, CBD

Surgo (Pty) Ltd is committed to employment equity and diversity. We encourage applications from people with disabilities and from diverse backgrounds. Due to high application volume, if you do not receive feedback within three months, please consider your application unsuccessful and reapply.

Your CV will be kept on our database for future vacancies. If you do not wish us to retain your CV, please email

Required Skills:

Customer Experience, Healthcare, Communication, Basic Customer Service, Insurance

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Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: Yes

Introduction

We are looking to recruit a Category Manager to work within the Health department of Clicks. The role will be based at Clicks Head Office in Cape Town and will report to the Portfolio Manager.

Job Purpose:

To achieve and exceed the category financial targets through the successful development and implementation of a category operating plan by actively cultivating, developing and maintaining vendor relationships in line with the business objectives.

Job Objectives:

1. To develop an annual category operating plan in line with the strategic category brief and lead the category team to achieve the category operating plan targets.
2. To negotiate multi-category trading terms and promotional spend (co-op) and actively cultivate and develop vendor relationships and partnerships to ensure vendor performance and first to market with new product launches.
3. To negotiate and select promotional products and price to meet the promotional category sales and margin targets, whilst ensuring that the day-to-day sales and margin targets are met.
4. To translate the operating and financial plans into a balanced product assortment and on-shelf layout to meet the customers’ needs.
5. To drive exclusive brands thereby creating product differentiation and innovation to increase market share and profitability.
6. To manage the achievement of Private Label targets, thereby creating product differentiation, innovation and brand loyalty to increase market share and profitability.
7. To sign off and approve the category financial plan to achieve the divisional financial plan.
8. To define the category pricing and promotions strategy to ensure we meet the customer’s needs and remain competitive in the market.
9. To accelerate the growth of the Sports Supplements category in line with the business objectives.

Qualifications and Experience:

1. 2-5 years’ experience in Retail Buying is essential.
2. People management is essential.
3. Diploma in Purchasing/Retail/Marketing/Financial Management is desirable.
4. 2-5 years’ experience in FMCG category desirable.

Skills, Abilities and Job Related Knowledge:

1. Knowledge and understanding of the buying business processes.
2. Good understanding of developing a category operating plan and identifying strategic opportunities.
3. Knowledge of market trends and competitor analysis.
4. Knowledge and understanding of assortment management.
5. Knowledge and understanding of supplier co-op negotiations and trading terms.
6. Knowledge of financial planning.
7. Knowledge of Sports, Slimming and Nutrition products.
8. Formulating Strategies and Concepts.
9. Analyzing.
10. Entrepreneurial and Commercial Thinking.
11. Relating and Networking.
12. Planning and Organizing.
13. Deciding and Initiating Action.
14. Learning and Researching.

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Job Purpose:

The position is a combination of administration support, data capture, query resolution processes, client liaison and general office support.

Responsibilities:

• Generate and follow up iComply documentation and update CRM
• Capturing of:
  • Monthly billing statements
  • Suspensions and reinstatements (including SMS communication to members)
  • Gap claim requirements were not submitted by the company
• Weekly checking of the Discovery website on addition of dependant requirements
• Assist Support Centre Consultants where and when required
• Backup for Support and Admin Centre staff
• Resolve complex medical aid claims
• Follow up and investigate returned postal and other communication and update database accordingly
• Attend to specific client servicing needs
• Assist with special Client and Practice related projects, where required
• Assist with Wellness Days where required
• Perform any other additional duties or responsibilities, which reasonably fall within the ambit of the job description, or in accordance with operational requirements of the business

Minimum requirements:

• Grade 12 / NQF4 qualification
• 2 years relevant healthcare work experience within the financial services industry
• Proficient in both spoken and written English and at least one other of the official South African languages
• Computer literacy (MS Office)

Competencies required:

• Client centricity
• Communication skills
• Attention to detail
• Team player

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Our client, a World-renowned BPO in Cape Town, is looking for Healthcare Customer Advisors to join their growing team.

As a Healthcare Customer Advisor, you will handle majorly inbound inquiries, ensuring a positive customer experience and maintaining an in-depth knowledge of customer needs.

Essential Functions

• Addressing incoming telephone, digital, or written inquiries
• Assist customers with complex benefit questions, resolving issues, and educating healthcare members
• Strong attention to detail and complex problem-solving skills
• Effective communication, empathy, and motivational skills
• Understand and address customer needs, which may include complex benefit questions, resolving issues, and educating members. Record details of inquiries, comments, or complaints, transactions, or interactions and take action accordingly
• Escalate unresolved and pending customer grievances

Minimum Requirements

• South African citizen
• Must have a National Senior Certificate (Matric Certificate)
• Must have a clear credit record, non-negotiable
• Must have a clear criminal record, non-negotiable
• Must be willing to work night shifts, non-negotiable
• Must have 1-year unbroken call center experience from the UK or USA Market
• 1 year of Healthcare Industry experience - advantageous
• Familiarity with basic medical terminology and concepts used in US health insurance
• Clear written and verbal communication with CEF Level B2

Salary: R7945.69 basic

Shift Allowance: R1054.31 (no matter what shift is worked)

Shifts and Benefits:

• Working Hours: 9 hours rotational between 3pm and 3am, Monday to Sunday (5 days on, 2 days off)
• Medical Aid contribution R764
• Provident fund 5% company contribution
• Free Transport to Home - within a 35km radius from CBD, if scheduled to work after 18h00 pm (SA time) Monday to Sunday

Location: Based in Cape Town, CBD

Date of Joining: 17th Feb and 24th Feb 2025

Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed to maintaining diversity in its appointments. Surgo (Pty) Ltd encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, if you do not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply.

Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email .

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Main Purpose Of The Job

Reporting to the Project Manager, the incumbent will be responsible for Work smart processing as per set budget and in accordance with company policies and procedures.

Education And Experience Required

• Matric
• Business Administration qualification is advantageous.
• Must have at least 2 years bookkeeping experience
• Customer relations experience
• Minimum of 1 year experience working on WorkSmart
• Hospital catering advantageous
  
  

Knowledge Skills And Competencies Required

• Excellent communication skills
• Excellent organisation and planning skills
• Computer literacy on Ms Office is essential.
• Worksmart
• Financial acumen
• Management skills
  
  

Key Areas Of Responsibilities

• To accurately and efficiently execute daily capturing utilizing the Worksmart system
• General Admin duties such as typing and filing.
• Weekly and Monthly stock take
• Capturing of stock-takes
• Assisting with Debtors & Creditors
• Spot checking of depot stock-takes if required.
• Responsibility for cash ups and banking
• Ordering of daily stock items
• Understanding par levels and adhering to them
• Data capturing
• Assisting with monthly price changes
• Assisting with monthly purchasing code changes
• Processing of claims in a timeously fashion
• Confirming prices with suppliers t

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Our unique, integrated acute/community Nutrition and Dietetic Department is searching for a Rotational Band 5 Dietitian to join a team at Buckinghamshire Healthcare Trust, including the National Spinal Injuries Centre and the regional Burns Centre. We offer excellent opportunities for learning and support through preceptorship, clinical supervision, peer learning and CPD, including supporting B & C student placements. We value our staff, and actively promote staff wellbeing, inclusivity and equality

Our team of over 40 members of staff is based at 4 sites across the countywith great secretarial and IT support.

We have a full-time post ideal for the newly qualified Dietitian or someone with experience looking to enhance knowledge and skills. We offer 8-month rotations across the Trust in 4 areas:
• Amersham Hospital: A community-based rotation covering rehab wards, GP clinics, home visits and a small home enteral feeding caseload.
• Stoke Mandeville Hospital: Medicine – with a focus on endocrinology, gastroenterology, haematology, and respiratory medicine.
• Stoke Mandeville Hospital: Surgery -with a focus on emergency surgery, Obs. & Gynae, ophthalmic, orthopaedic & plastic surgery and urology. This rotation also includes a general out-patient clinic
• Wycombe Hospital: with a focus on elective surgery and Stroke Rehabilitation

Join our dynamic, proactive team and we will help you grow in skills , knowledge and expertise as you start to develop your dietetic career.
• To work as part of the dietetic team to provide Nutrition and Dietetic services to inpatients / outpatients of Buckinghamshire Healthcare NHS Trust.
• To provide specialised assessment, treatment and support of patients requiring dietetic treatment.
• To prescribe dietary treatment and advise on the use of ACBS* products (including enteral feeds and nutritional supplements) for patients based on interpretation of nutritional assessment.
• To be responsible for the discharge planning of patients to home and other locations on enteral feeds (this includes extensive communication with outside agencies {primary health
care staff, relatives and carers, commercial suppliers}, organisation of supplies of equipment, feed, training etc).

Listen to why colleagues think we’re a great place to work! does Buckinghamshire Healthcare NHS Trust offer you?
• As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?
• We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
• Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
• A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families

What do we stand for?
• Our vision is to provide outstanding care, support healthy communities and be a great place to work.
• Our mission is to provide personal and compassionate care every time.
• Our CARE values are collaborate, aspire, respect and enable.

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on quoting the vacancy reference number.




This advert closes on Monday 4 Aug 2025 #J-18808-Ljbffr

The opportunity has arisen for a Mammographer (trainee or qualified) to join a progressive and motivated breast imaging team at Buckinghamshire Breast Unit.

If you are a qualified radiographer looking to specialise or a qualified mammographer looking for a new challenge. We are keen to attract staff who wish to progress, the unit has a long history of encouraging this whether clinically or managerial. If you do not hold a UK qualification for mammography, then you will need to attend a recognised postgraduate course and formal training will be provided. If you are an international applicant, you will need to have IELTS at level 7.

The postholder will be a valued member of the multidisciplinary team based at the purpose-built Bucks Breast Unit on the Wycombe Hospital site in High Wycombe. We also have 2 mobile units that provide screening for the women of Buckinghamshire.
• To produce high standard of images.
• To ensure that a patient centred approach is always maintained.
• To provide highly skilled and specialised Mammography within a
symptomatic and screening setting
• Participate in the mobile breast screening service on a flexible basis across all sites.
• Participate as required in the NHSBSP assessment clinics and provide effective support for consultant staff.
• To work without supervision in mammography, managing own workload and organisation of junior colleagues.

Listen to why colleagues think we are a great place to work! -BHT - A great place to work (buckshealthcare.nhs.uk)

What does Buckinghamshire Healthcare NHS Trust offer you?
• As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.



Why work for us?
• We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
• Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
• A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.

What do we stand for?
• Ourvisionis to provide outstanding care, support healthy communities and be a great place to work.
• Ourmissionis to provide personal and compassionate care every time.
• Ourcarevalues are collaborate, aspire, respect and enable.

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on quoting the vacancy reference number.




This advert closes on Wednesday 30 Jul 2025 #J-18808-Ljbffr

This is an exciting opportunity to deliver Audiology services for patients with a wide range of specific and/or additional needs. Diagnostic audiometric testing, Hearing aid fitting and verification Counselling and supporting patients with complex impairments including profound hearing loss, tinnitus and dizziness. Supervising junior staff members. Due to the specific nature of the service there will be learning and training opportunities dependent on clinical experience.
1. To manage, assess and implement independently a comprehensive and complex caseload of patients.
2. To have a highly developed level of clinical expertise and specialist knowledge including individual communication needs.
3. To manage and be responsible for the day-to-day management and organisation of the service being provided in consultation with the Chief Audiologist and Head of Audiology.
4. To work autonomously and as part of a team by undertaking all aspects of the service using a high level of clinical skill in all areas of assessment and rehabilitation for adults, including those with special/complex needs.

Listen to why colleagues think we are a great place to work! -BHT - A great place to work (buckshealthcare.nhs.uk)

What does Buckinghamshire Healthcare NHS Trust offer you?
• As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.



Why work for us?
• We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
• Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
• A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.

What do we stand for?
• Ourvisionis to provide outstanding care, support healthy communities and be a great place to work.
• Ourmissionis to provide personal and compassionate care every time.
• Ourcarevalues are collaborate, aspire, respect and enable.

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on quoting the vacancy reference number.


This advert closes on Wednesday 16 Jul 2025 #J-18808-Ljbffr

An opportunity has arisen for an 8b Consultant Radiographer to join our team at Wycombe Hospital. The role involves supporting the delivery of an increasing symptomatic breast imaging service and the NHS breast screening programme.

The post holder will undertake advanced practice in multiple modalities, demonstrating high levels of knowledge, clinical reasoning, and experience.

The unit diagnoses nearly 600 new breast cancer cases annually and provides imaging support for four breast surgeons.

Requirements include a BSc in Radiography or equivalent, with at least 3 years of Advanced Practitioner experience in breast imaging, HCPC registration, and a Certificate of Competence or Post-graduate Award in Mammography. Additional postgraduate qualifications in film reading/reporting, interventional techniques, breast ultrasound, and breast examination are required. An MSc in advanced mammography practice is preferred.

The role involves providing expert care to patients with or at risk of breast disease, exercising professional autonomy, and working with the Breast Imaging Services Manager, Clinical Lead, and other colleagues to develop services aligned with best practices and national standards.

The post-holder must adhere to professional codes and trust policies, participate in clinical supervision and peer review, and work autonomously while consulting with radiologists on complex cases.

Benefits include learning and development opportunities, NHS benefits such as generous leave and pension schemes, and health and wellbeing services.

Our vision is to provide outstanding care, support healthy communities, and be a great place to work. We value diversity and encourage applications from all backgrounds, including minority ethnic candidates, LGBTQ+ candidates, and those with disabilities. We are proud of our Gold award for the Armed Forces Covenant and support applications from the Armed Forces Community.

For more details, please see the Job Description and Person Specification attached to the advert. Internal applicants may consider secondment with their line manager’s support. Assistance is available for applicants with disabilities upon request.

This vacancy closes on Tuesday, 5 August 2025.

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