31 Healthcare Assistants jobs in Cape Town

Join to apply for the Cook (Healthcare) - Cape Town role at Empact Group

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Join to apply for the Cook (Healthcare) - Cape Town role at Empact Group

The Main Purpose of the job

The successful applicant will be responsible for the preparation of food for daily kitchen production in order to provide quality food service.

The Main Purpose of the job

The successful applicant will be responsible for the preparation of food for daily kitchen production in order to provide quality food service.

Education And Experience Required

• Minimum of 2 years’ experience as a Cook in a contract catering environment is essential
• Customer Service experience is essential
• Matric is essential
• Professional Cookery certificate will be an advantage
• Experience in a Hotel environment will be an advantage.
  
  

• Knowledge of and compliance with food safety standards.
• Customer service and communications skills
• Contribute to effective teamwork
• Special Diets
• Ability to work under pressure
  
  

• Preparation of food for daily kitchen production
• Provide quality food service

• Seniority level Entry level

• Employment type Contract

• Job function Management and Manufacturing
• Industries Facilities Services

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The incumbent will be responsible to manage dietetic food services within the hospital kitchen in conjunction with the Manager, as well as manage all Health and Safety Audits.

• Tertiary qualification in Dietetics
• At least 2 years relevant experience
• Previous Dietetics experience within a hospital environment is advantageous
• Experience in hygiene control
• Experience in menu analysis
• Experience in therapeutic diets
• Hospital experience advantageous
• Computer literate (MS Office)

• Good knowledge of catering practices within a hospital environment
• Excellent communication skills at all levels
• Good presentation skills
• Problem solving
• Multi-lingual, advantageous
• Ability to conduct on the job training with staff
• Professionalism
• Reliable, dependable
• Creative Flair
• Excellent customer services skills

• Monitor and manage hygiene control, menu analysis and therapeutic diets
• Monitor, uphold and manage hygiene standards at all times
• Advise Catering Team on nutritional principles
• Advise team with regards menu planning
• Advise team with regards dietary plans and diet modifications
• Advise team with regards food selection, food preparation and food quality
• Consult with Clinical Dieticians and Medical team to determine nutritional needs and diet restrictions of patients
• Ensure dietary norms are met

Empact Group is committed to Employment Equity in line with legislation and will give first preference to candidates as per Equity requirements.

By applying for a role within Empact Group (Proprietary) Limited, all Personal Information which you provide to the Company will be held and/or stored securely for the purpose of recruitment. Your Personal Information will be stored electronically in a database. Where appropriate, some information may be retained in hard copy. In either event, storage will be secure and audited regularly regarding the safety and the security of the information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPI”).

Our client, a World-renowned BPO in Cape Town, is looking for Healthcare Customer Advisors to join their growing team.

As a Healthcare Customer Advisor, you will handle majorly inbound inquiries, ensuring a positive customer experience and maintaining an in-depth knowledge of customer needs.

Essential Functions

• Addressing incoming telephone, digital, or written inquiries
• Assist customers with complex benefit questions, resolving issues, and educating healthcare members
• Strong attention to detail and complex problem-solving skills
• Effective communication, empathy, and motivational skills
• Understand and address customer needs, which may include complex benefit questions, resolving issues, and educating members. Record details of inquiries, comments, or complaints, transactions, or interactions and take action accordingly
• Escalate unresolved and pending customer grievances

Minimum Requirements

• South African citizen
• Must have a National Senior Certificate (Matric Certificate)
• Must have a clear credit record, non-negotiable
• Must have a clear criminal record, non-negotiable
• Must be willing to work night shifts, non-negotiable
• Must have 1-year unbroken call center experience from the UK or USA Market
• 1 year of Healthcare Industry experience - advantageous
• Familiarity with basic medical terminology and concepts used in US health insurance
• Clear written and verbal communication with CEF Level B2

Salary: R basic

Shift Allowance: R (no matter what shift is worked)

Shifts and Benefits:

• Working Hours: 9 hours rotational between 3pm and 3am, Monday to Sunday (5 days on, 2 days off)
• Medical Aid contribution R764
• Provident fund 5% company contribution
• Free Transport to Home - within a 35km radius from CBD, if scheduled to work after 18h00 pm (SA time) Monday to Sunday

Location: Based in Cape Town, CBD

Date of Joining: 17th Feb and 24th Feb 2025

Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed to maintaining diversity in its appointments. Surgo (Pty) Ltd encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, if you do not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply.

Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email .

Job Purpose:

The position is a combination of administration support, data capture, query resolution processes, client liaison and general office support.

Responsibilities:

• Generate and follow up iComply documentation and update CRM
• Capturing of:
  • Monthly billing statements
  • Suspensions and reinstatements (including SMS communication to members)
  • Gap claim requirements were not submitted by the company
• Weekly checking of the Discovery website on addition of dependant requirements
• Assist Support Centre Consultants where and when required
• Backup for Support and Admin Centre staff
• Resolve complex medical aid claims
• Follow up and investigate returned postal and other communication and update database accordingly
• Attend to specific client servicing needs
• Assist with special Client and Practice related projects, where required
• Assist with Wellness Days where required
• Perform any other additional duties or responsibilities, which reasonably fall within the ambit of the job description, or in accordance with operational requirements of the business

Minimum requirements:

• Grade 12 / NQF4 qualification
• 2 years relevant healthcare work experience within the financial services industry
• Proficient in both spoken and written English and at least one other of the official South African languages
• Computer literacy (MS Office)

Competencies required:

• Client centricity
• Communication skills
• Attention to detail
• Team player

Specialised Healthcare Coach MMH -5 — Momentum Bellville, Western Cape, South Africa

To manage clinical risk of patients through the authorisation of clinically appropriate treatment and outbound interventions.

• Matric
• Nursing Diploma or Degree essential
• Minimum of 4 years clinical experience (including 2 years Oncology experience) essential
• Registered with SANC essential
• Experience in managed health care would be advantageous

• Liaising with patients, providers and Disease Management companies
• Answering and assisting with all queries related to disease management programmes (Oncology and other chronic conditions)
• Following up on decisions with Providers and/or 3rd parties
• Maintaining relationships with 3rd parties
• Monitoring the progress of patience on disease management programmes.
• Assisting with early detection programmes and advocating available preventative health benefits to better manage risk
• Facilitating reports to the scheme
• Initiating outbound contact with patients and providers where appropriate
• Educating and guiding all members regarding health care and their benefits
• Authorizing appropriate and cost-effective medical care and treatment
• Applying set Clinical Guidelines and policies
• Possible identification of clinical guidelines.
• Identifying all compliance risks.
• Supporting budget control and cost containment of health management programmes.
• Assisting with registration on various programmes to ensure quality of life for patients with life threatening diseases
• Dealing promptly with client requests in a competent, efficient and professional manner.
• Liaising with specialists to gain insight into assessing risks.

• Mid-Senior level

• Full-time

• Other

Join Our Leadership Team – Food Services Healthcare

We’re looking for dynamic and experienced professionals to join our growing team in key leadership roles across catering, culinary, and project management. Whether your expertise lies in managing catering operations, leading culinary teams, or overseeing multi-site projects, this opportunity offers a platform to make a real impact in a fast-paced service-driven environment. You’ll be at the heart of our food service operations.

What You’ll Need:

• Matric / Grade 12 (a relevant tertiary qualification in Catering, Hospitality, Culinary Arts, or Project Management is an advantage)
• 5+ years’ experience in the services industry, with at least 2 years in a leadership or multi-unit/project role
• Strong background in the food industry (catering management, project delivery, or culinary leadership)
• Budgeting, cost control, and P&L expertise
• Proven leadership and people management skills
• Experience with industrial relations and union engagement
• Strong financial acumen and client service orientation
• A results-driven mindset with the ability to thrive under pressure

What You’ll Do:

• Lead and support teams across catering, culinary, and project functions
• Drive revenue growth, profitability, and cost efficiency
• Deliver operational excellence through consistent execution of company standards
• Build and maintain strong client relationships
• Manage contracts, budgets, and team development initiatives
• Oversee compliance with Health, Safety, Environmental and Food Safety policies
• Support menu innovation, project delivery, and continuous improvement initiatives

Why Join Us?

This is an exciting opportunity for professionals who want to take their careers to the next level. You’ll have the chance to make an impact, lead teams, and shape the future of food services in a dynamic and growing organisation.

Food by Empact Group is where culinary delights meet exceptional hospitality!