What Jobs are available for Sales Managers in South Africa?

About the Company The company offers cost effective and sustainable leasing solutions to companies and institutions alike to help them finance and purchase the technology they need to run their business efficiently and keep their IT equipment up to date. About the Role The Sales Manager is pivotal in driving revenue growth, ensuring strategic alignment, and fostering a high-performing sales culture. The Sales Manager needs to achieve consistent growth in the company Group’s customer base and national sales figures by managing the activities of the sales team so that current activities are optimised and new business growth is achieved; supervising, directing and assisting the decision making of the sales team so that they are motivated and trained for optimum performance and achieving/exceeding the sales targets; and, finally; carrying out competitive negotiations at a senior level and contributing as a member of the management team to the ultimate success of the company as a whole and the achievement of its strategic objectives. Key Responsibilities Sales Management The role encompasses several key responsibilities, including strategic leadership, performance management, enabling BDM success, client relationship growth, innovation & adaption, cross-functional collaboration, and building scalable sales operations. Strategic Leadership Goal Setting: Define sales targets and objectives for BDMs based on company goals and market opportunities. Market Analysis: Provide insights into market trends, customer needs, and competitor activities to guide the BDMs’ efforts. Alignment with Business Goals: Ensure BDMs’ strategies align with the company’s overarching objectives, such as expanding into new markets, launching new products, or acquiring specific customer segments. Performance Management Tracking Progress: Monitor BDMs’ pipelines, deal closures, and overall performance metrics. Feedback and Coaching: Offer regular guidance to enhance sales techniques, relationship management, and negotiation skills. Motivation: Foster a results-driven culture, providing incentives and recognition for achieving targets. Enabling BDM Success Providing Resources: Equip BDMs with the tools, technology, and collateral needed to approach clients effectively. Training and Development: Organize training on fintech products, regulatory compliance, and industry trends. Fintech solutions often involve complex, intricate financial solutions & products requiring deep industry knowledge, so the Sales Manager ensures BDMs can articulate value propositions effectively. Collaboration Facilitation: Act as a bridge between BDMs and other departments (e.g., product development, marketing, or sales support) to resolve challenges and streamline processes. Client Relationship Oversight Strategic Accounts: Directly oversee key or high-value clients to ensure satisfaction and growth opportunities. Pipeline Review: Support BDMs in refining their approaches to prospective clients or stalled deals. Loss Review: Investigate fully the reasons for failure to close or losing a deal with a view to improving the go to market approach. Innovation & Adaption Encouraging Innovation: Push BDMs to explore new business opportunities, partnerships, and revenue streams in a dynamic fintech landscape. Agility in Response: Help the team adapt to changing market conditions, regulatory shifts, or technological advancements. Innovation-Driven Sales: Lead efforts to position the company as a forward-thinking partner, leveraging cutting-edge technology. Cross-Functional Collaboration Integration with Marketing: Work with marketing teams to develop effective campaigns and generate quality leads. Feedback Loop: Relay client and market feedback from BDMs to influence product development and strategy. Building a Scalable Sales Operation Process Optimization: Collaborate with Sales Operations to develop and refine sales processes, ensuring scalability and efficiency. Data-Driven Decisions: Utilise CRM and analytics tools to make informed decisions and predict trends. Core Responsibilities Sales and Operations Management Recommend and manage the P&L and budget for the relevant business unit within the InnoVent Group and monitor financial performance so that the business is aware of anticipated costs and revenues, areas of unsatisfactory performance and improvement opportunities and that the team focuses on delivering against P&L targets to meet the company’s financial performance targets. Lead demand-generating marketing and sales activities in the assigned market for the assigned solution. Convert sales opportunities to wins and invoice. Track billing and survey customer satisfaction Source and distribute relevant thought leadership and marketing material to customers. Advise the Pricing and Decision Support function on the most appropriate solution Pricing Schedules to be applied during bid / proposal / quote development. Manage all targeted the company accounts customer relationships in collaboration with Pre-Sales and Service Delivery Management. Collate details on new business (pipeline, pending and actual new business) and present the progress and successes of performance against the Business Development objectives, targets, as well as against competitive benchmarks. Attract new relationships with new customers by supporting collaborative sales efforts. Collaborate with the One-company group of Companies to leverage opportunities in our chosen industries. Actively drive and follow through on qualified opportunities. Establish ongoing productive and professional relationships with key personnel in assigned new customer accounts; and provide continuous, accurate and consistent feedback to prospective customers. Ensure an in-depth understanding of the business unit strategy, growth plan, value drivers (revenue and profit trends), and risks. Direct and participate in acquisition and growth activities to support overall business objectives and plans. Build and maintain collaborative and cohesive relationships with the management team across the business. Collaborate with executive and senior leadership across Business Units to initiate and integrate the design and development of new solutions to grow the business, or to terminate those that are no longer viable. Play a consultative role in reviewing and developing functional plans and budgets to ensure that plans are realistic and stretching but capitalizing upon commercial/operational opportunities. Identify and assess market opportunities and new ideas within company and for collaboration with other business units. Lead own team to make a professional assessment and present appropriate recommendations to the Managing Executive and the EXCO team. Provide regular performance reports to the Managing Executive and participate with EXCO in business reviews. On an ongoing basis, examine current operational processes to identify and implement potential operational improvements that will positively impact service, profitability and cost performance for the business unit. Ensure the provision of subject matter expertise for operations management and provide counsel to the company and operations leadership on all related areas to facilitate the achievement of the company’s strategy. Identify and facilitate sales and business growth opportunities and constantly keep the commercial goals on the operations leadership teams’ radar. Provides active input into new business development strategies and how opportunities will impact revenue for the business units. Staff Leadership and Management Manage the effective achievement of the company and overall, the company Group objectives through effective leadership and by setting of individual objectives, managing performance, developing and motivating team to maximise performance. Build and manage a high performing team by providing leadership, role clarity, training and career development. Ensure open communication channels with staff and implement change management interventions where necessary. Definition roles, responsibilities, individual goals and performance objectives for the team. Set KPIs and provide regular performance feedback through a well-defined and implemented performance review program within the business unit. Encourage knowledge transfer through development and implementation of a knowledge transfer plan and drive continuous improvement philosophy through the knowledge transfer plan. Performance manages resources as per policies and legislation where necessary. Promote an ‘Company centric’ and ‘partnership approach’ to develop strong relationships with other working groups and ensure adherence to Group governance. Governance, Risk and Business Continuity Management Ensure that appropriate governance systems are in place and in line with future requirements, i.e. policies, procedures and reporting structures. Continually assess the competitiveness of all operations programs and practices against the relevant comparable companies, industries and markets. Stay up to date of new trends and innovations in operations. Manage business risk, through continuous internal and external monitoring of business impact, as well as changes in stakeholder needs. Lead and guide improvement projects that will increase profits or protect against risks in the function. Establish and maintain the highest ethical standards in operations practices. Ensure that the business unit is fully compliant with all the company initiatives through conducting regular audits and taking corrective action. External Parties and Relationship Management Oversee relationship with service providers and ensure all the services are delivered properly, evaluate the performance of consultants and report any deviations to the relevant department for any corrective actions. Manage relationships with operational Heads and other Group Executives and act as a trusted advisor. Accountability Revenue under management Budget under management Communications & working relationships Internal EXCO Internal Department Heads Reasons for Interaction: Ensure the achievement of the relevant internal business unit sales objectives Direct and lead relevant business unit initiatives Ensure that the internal business unit sales strategy aligns with and supports the overall company Group strategy External Strategic Clients and Partners Consultants and Service Providers (External service providers, vendors or partner consultants) External advisors/consultants (Subject Matter experts) Reasons for Interaction: Achieving strategic InnoVent Sales objectives Negotiate and approve terms and conditions Provide thought leadership Drive collaborative partnerships and innovation with the company Candidate Requirements Educational Qualifications Business Management degree or equivalent qualification Management/Leadership program MBA or equivalent qualification (Desirable) Years of Experience At least 8 years progressive experience within a professional services business, including the demonstrated ability to manage, deliver and grow a professional services/solutions practice. At least 8 years solutions sales experience with a documented successful track record in selling high end services, rich and complex IT solutions in the relevant industry. At least 3 years’ experience in managing a sales team. Other Requirements Good Business Acumen Corporate Governance Auditing processes Solution Sales Methodologies Relevant Industry/Domain knowledge Entrepreneurial Assertiveness Leadership Attention to detail Conflict management Professionalism Presentation Entrepreneurial Customer relationship management Competencies Behavioral Competencies Communicating and Informing Results Driven Complex solution Sales & Support Organised and Thorough Learned Competencies Differentiation, Justification and Powers of Persuasion Prospecting Selling Against Competition Hygiene Factors Ability to cope with change Desire to develop & grow Have integrity, uphold values & trustworthy Logical thinker Passion for customers & excellence

• Application Deadline: 28 November 2025
• Job Location: Remote
• Job Title: Account Management Professionals
• Education Level: High School / Matric
• Job Level: Intermediate
• Minimum Experience: 1 - 3 Years

Compensation based on experience.

Work Schedule: Depending on Client's Timezone.

NOTE: INDEPENDENT CONTRACTOR POSITION.

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals.

Position Overview:

Own client relationships end-to-end to ensure satisfaction, retention, and growth. This is an active pooling listing to identify South Africa–based Account Management talent for future openings.

Key Responsibilities:

• Serve as the primary point of contact for assigned clients.
• Drive adoption, resolve issues, and ensure on-time delivery.
• Identify upsell/cross-sell opportunities and renewals.
• Coordinate internal teams to meet client objectives and SLAs.
• Track account health and provide regular reporting.

Requirements:

• Proven experience in account/client management or customer success.
• Strong relationship-building, communication, and problem-solving skills.
• Comfortable managing multiple accounts and priorities remotely.
• Experience with CRM or customer success platforms is a plus.
• Based in South Africa.

Are you ready for a new beginning?

We need your talent, knowledge and dedication to better our world with biology.

Our purpose points the way

In Novonesis, we know that solutions rooted in biology can help solve humanity's biggest challenges. Since we began more than a century ago, this has been our guide. It's how we've gotten so far. And it's how we'll impact the future. Now, more than ever, the world needs change. And with biosolutions, the possibilities for transformation are endless.

We're here to better our world with biology.

Job Description & Expected Base Salary

Account Manager for Oil and Fats processers including BioDiesel and Specialty Fats.

Purpose

We are seeking an individual who brings a strong blend of commercial acumen and technical expertise, capable of managing key customer accounts while also understanding and addressing technical needs in processing environments. This position would be to support the Team Lead with the growth and development of Novonesis Oils & Fats in Africa, through a combination of direct customer and distributor management, identifying new opportunities. The position can be based in Johannesburg - South Africa, Nairobi – Kenya, Cairo - Egypt.

Roles and Responsibilities

Primary responsibility to manage direct accounts and distributors and accomplish sales, and profit targets in the assigned region for Novonesis Oils & Fats business.

Provide monthly sales/commercial updates and overall health of the business.

Develop and track and execute customer account plans to ensure aligned strategy with account team.

Co-ordinate and communicate all account activities and plans between customer, technical support and other internal teams to ensure customer requirements are met.

Have fair technical understanding of Oils and Fats plant operations to be able to conduct customer needs dialogue to identify pain points and translate them into potential opportunities.

Identify new partners/ distributors and unlock new opportunities through a combination of market gap analysis, Novonesis portfolio mapping and partner strength.

Collaborate with Novonesis regional and global marketing to formulate plans to grow the business in Oils & Fats via market share gain, penetration and innovations.

Drive sales via the One CRM system to track & maintain opportunity pipeline within the various opportunity stages.

Responsible for negotiating all customers and channel partners contracts to ensure alignment with targets and respective agreed pricing guidance.

Guide the potential market opportunities, whilst collaborating with regulatory to ensure smooth logistic operations of new products.

Work closely with demand planner to ensure updated customer forecasts, opportunities and demand plans

Be able to represent Novonesis on industry forums and be the voice of our solutions in trade shows and conferences, when needed.

Qualifications and Experience

Degree in Biotechnology, Chemical Engineering or a related field; advanced degree preferred.

Minimum 5 years of commercial experience Oils & Fats, or related industries would be advantageous.

Enzyme knowledge would be an advantage.

Willingness to travel extensively within the Africa region.

Key Competencies

Effective communicator with excellent interpersonal abilities

Self-motivated and capable of working independently

Project management and cross-cultural collaboration

Customer-focused with a solution-oriented mindset

Strong problem-solving and analytical skills

Could our purpose be yours? Then apply today

At Novonesis we commit to an inclusive recruitment process and equality of opportunity for all our job applicants. We recommend you not to attach a cover letter to your application. Instead, please include a few sentences in your resume/CV about why you are applying. To ensure a fair recruitment process, please refrain from adding a photo in your resume/CV.

Novonesis is dedicated to fostering a unique community by embracing and respecting differences. We make all employment decisions based on business needs, ensuring that every individual can thrive, regardless of identity or background such as ethnicity, religion, gender, sexual orientation, age, disability, or veteran status.

Want to learn more?

Learn more about Novonesis, our purpose, and your career opportunities at

Not the right fit for you?

Even if this job isn't the right fit for you, perhaps you know someone who might find it interesting. If so, please feel free to share the job link and encourage them to apply. Thank you for your referral Please check out our other open positions. The right fit for you could just be a few clicks away.

Stay alert: Avoid recruitment scams

At Novonesis, we are committed to maintaining a safe and transparent recruitment process. Please be aware of potential scams targeting job seekers and take note of the following:

• Novonesis will never ask for sensitive personal information, such as bank account details, Social Security numbers, or passwords, at any stage of the hiring process.
• Novonesis does not make employment offers without conducting interviews with candidates.

If you receive suspicious communication claiming to be from Novonesis, please do not share any personal or financial information. We encourage you to verify the legitimacy of the message by contacting us directly through our official channels.

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• key account management production inbound tourismdmc cape town southern suburbs

Key Account Management (Production): Inbound Tourism/DMC, Cape Town Southern Suburbs

Career Dynamics Global

Cape Town, Western Cape

Full Time

Posted

5 days ago

Apply to this position

Role:
Key Account Management: Production, Inbound Tourism/DMC

Location:
CPT Southern Suburbs – Office based – Monday to Friday

Salary:
Highly Negotiable based on current earnings and experience.

Benefits Included

• Leading Inbound Tour Operator – specializing in Southern Africa, including SA, Botswana, Namibia, Zambia, Zimbabwe, and Mozambique.
• Our client is looking for a Key Account Manager (Production) to be based at their offices in CPT Southern Suburbs.
• An excellent opportunity to join the team and develop your career. In charge of Leisure Groups Production. Quoting and Costings.
• As a Senior Key Account Manager your main role is to retain top customers and nurture those key relationships over time.

Requirements And Skills

• Senior level – Minimum 5 years' Experience as KAM at an Inbound Tour Operator/DMC
• Quoting & Costings for inbound Groups and Group series from Europe and USA for Southern

Africa (Namibia/Botswana/Zimbabwe/Zambia/Mozambique)

• Product knowledge essential
• Negotiating with suppliers & Liaising with long established clients
• Liaising with the groups consultants who handle the operations and logistics.
• Experience in providing solutions based on customer needs.
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Excellent organizational skills, Ability in problem-solving and negotiation
• MS Office (Word, Excel & PowerPoint) (TOURPLAN, WETU are a PLUS)
• Fluent in English and have excellent written and verbal communication skills.

Responsibilities Will Include, But Not Limited To

• In charge of Leisure Groups Production. 3-4 Star Accommodation.
• Develop trust relationships with a client. Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Quotes, itineraries, reservations
• Serve as the link of communication between agents and operations.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play part in generating new sales (with the marketing / sales team) that will turn into long-lasting relationships.
• Be able to prepare regular reports of progress and forecasts for the director.

Please email your CV & Qualifications to and/or

Connect to our LinkedIn page -

Location

Cape Town

Apply to this position

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Contact Information

SATSA

Ground Floor, Rosebank Terrace North

23 Sturdee Avenue, Rosebank

Johannesburg, Gauteng 2196

South Africa

Phone:

Email:

Powered by

Adventum runs one of the most advanced
lead generation ecosystems
in the game — covering
Legal, Home Services, Insurance, and Finance
— with both
lead and call traffic
flowing 24/7 across multiple markets.

Now we're looking for a
Head of Account Management
— someone who can
lead from the front
,
build structure
, and
turn chaos into predictable performance
.

Core Responsibilities

• Supervise and train all Account Managers
  daily
• Enforce
  accountability
  : follow-ups, reporting, client responses, and internal updates
• Maintain
  consistency and professionalism
  across all client and affiliate communications
• Turn high-level strategies into
  executable workflows
  that run without micromanaging
• Act as the
  right hand
  for sales calls, contract follow-ups, and key account escalations
• Identify weak links across accounts — and
  fix or replace them fast

The Profile We're Looking For

• Deep background in
  lead generation or performance marketing
• Has
  managed teams
  before — not just clients
• Understands
  pipeline flow
  : from publisher → buyer → revenue
• Proactive, structured, and fast-thinking
  — you shouldn't need to be chased
• Can
  think strategically
  but
  execute tactically
• Fluent in
  ping/post
  ,
  RevShare
  ,
  direct post
  ,
  calls
  ,
  TrustedForm
  , and
  lead validation

What You'll Be Managing

• Team of Account Managers handling both
  clients and affiliates
• Slack-based operations connected to our proprietary
  Adventum Dashboard
  (API traffic, calls, and campaign monitoring)
• Daily lead/call volume reports, performance reviews, and optimization sessions

What You Get

• Competitive base +
  performance bonuses
  tied to team results
• Work directly with
  founders and senior leadership
  on scaling strategy
• Access to internal data, tools, and
  7-figure monthly traffic systems
• Room to grow into
  Director of Partnerships
  or
  VP of Operations

This isn't a "check-in, check-out" role.

You'll be the backbone of client performance, the enforcer of structure, and the operator who makes sure
nothing slips through the cracks
.

***
Employment Equity Policy Applies **

About the Company

Iveco in South Africa provides a wholistic approach to the local transport sector through value added services such as the brand's local finance offering – Iveco Capital - the Iveco preowned division and the Parts Distribution warehouse which runs at best-in-class levels of performance. Iveco South Africa's commercial head office and parts distribution centre is situated in Centurion, with dealers located across the country as well as in Southern Africa. Through a global vision and with international roots, Iveco has introduced products with European precision and tailored them to suit the Southern African market. During the over 25 years of local presence, Iveco South Africa has gone from supplying just a single model to offering a solution to every transport need. Throughout this period, Iveco has remained committed to making available some of the best commercial vehicles in the local industry.

About the Role

Drive Growth. Lead Change. Make Your Mark.

If you're a results-driven professional with
OEM experience
and a passion for
commercial vehicles
, this is your opportunity to lead with impact. We're looking for a confident, high-performing
Key Account Specialist
who's ready to build lasting partnerships, open new markets, and take ownership of our growth across
Light, Medium, and Heavy Commercial Vehicle
segments in Southern Africa.

This is a role for a
leader
— someone who wants to be seen, heard, and trusted to deliver measurable results.

Responsibilities you'll be driving

• Growth:
  Deliver volume and margin targets across all commercial vehicle categories.
• Market Influence:
  Expand our footprint among South Africa's top 20 Blue-Chip fleets.
• Strategic Selling:
  Lead key negotiations with national fleet clients and dealer groups.
• Ownership:
  Manage your territory and accounts like your own business.
• Leadership:
  Mentor and motivate your sales team to achieve ambitious targets.
• Collaboration:
  Work closely with Marketing, Product, and Finance to shape winning strategies.

Qualifications

• Bachelor's degree or equivalent experience in Business
• Bachelor's degree in marketing, Business or Economics is preferable
• Min. 5 years of sales experience in a similar role in the Commercial Vehicle Industry preferably with a Competitor within SACU or Southern Africa
• Proven Track Record of Excellence in New vehicle sales
• Extensive Knowledge of sales supporting finance, technical and administrative tools
• Experience in people management and development
• Excellent I.T. skills, Word, Excel & PowerPoint
• Experience in facilitation/coaching/training/presentations

You'll Thrive Here if You:

• Have
  OEM and commercial vehicle experience
  (LCV, MCV, or HCV).
• Are
  bold, confident, and self-motivated
  — you set high standards and deliver on them.
• Know how to
  build trust
  and influence at executive level.
• Move fast, think ahead, and stay calm under pressure.
• Love the satisfaction of turning opportunity into tangible results.

Your Edge:

You'll bring your energy, your voice, and your leadership to a role that values
performance, integrity, and progress
.

Here, you won't just sell — you'll
shape the direction
of a leading OEM brand in South Africa.

We're building a diverse, dynamic sales force that reflects the markets we serve.

Your perspective and drive can help us grow stronger, smarter, and closer to our customers.

What Success Looks Like:

• Consistent growth across LCV, MCV, and HCV categories
• Increased market share with key fleets and transport operators
• Profitable sales campaigns and strong pricing discipline
• A motivated, high-performing key account team
• A respected presence in the market and industry events

Why Join Us:

• Lead key national and regional accounts in a respected OEM.
• Gain visibility and recognition for your results.
• Work with a leadership team that backs your ideas and supports your growth.
• Be part of a company that celebrates excellence, initiative, and diversity.

If you're ready to drive change and build your legacy in the commercial vehicle industry — we want to hear from you. Apply now and bring your leadership, ambition, and courage to a team that's moving South Africa forward.

``

Position Title:

Head of Account Management

Years of Experience:

5+ years

Employment Type:

Contract

Company Size:

11-50

Position Overview

The Head of Account Management will be responsible for client relationship management, fostering account growth, maximizing client retention, and ensuring high customer satisfaction. This role serves as the primary liaison between our clients and the fulfilment team, coordinating initiatives and resolving issues quickly. Serving a diverse portfolio of B2B clients - including business brokers, financial services, marketing agencies, and SaaS/tech companies - the Head of Account Management will help develop client offers, oversee onboarding, manage launches, nurture ongoing relationships, and lead monthly reporting.

Company Description

Zero Risk Growth (ZRG) is an application-only, top 1% ranked outreach firm that partners with a select group of high-performing agencies each month. We exclusively support clients with validated offers who are ready to scale. At ZRG, we are growing rapidly - an exciting time for those looking to advance their careers. Our culture prioritizes extreme ownership, forward-thinking innovation, radical transparency, and celebrating wins. Guided by a growth-focused vision, we foster an environment where individuals and clients thrive together, always seeking fresh solutions and striving for excellence.

Primary Skills

• GoHighLevel CRM: campaign setup, automation workflows, pipeline tracking, and reporting.
• project management, workflow tracking, and cross-team coordination.
• Google Docs: client proposals, internal documentation, and collaborative editing.
• Google Sheets (Intermediate): data tracking, reporting dashboards, and client performance analysis.
• Email sending software: campaign creation, deliverability monitoring, and client communication (via GoHighLevel + integrated tools).

Secondary Skills

• Executive communication: experience engaging with business owners and C-suite decision-makers.
• B2B account management: client retention, upsell/cross-sell via GoHighLevel CRM.
• Clear communication: written and verbal, across email, Slack, and Google Meet.
• B2B cold outreach: proven knowledge of strategy, sequencing, and execution via GoHighLevel.
• Basic data analysis: interpreting client metrics in Google Sheets.
• Copywriting: campaigns, client offers, and outbound sequences.
• Presentation skills: client meetings and reporting via Google Meet and Google Slides/Docs.
• Sales enablement: CRM pipeline management, nurturing workflows, and offer positioning.
• Reporting & dashboarding: client account health monitoring in Google Sheets and GoHighLevel.

Soft Skills

• Extreme ownership
• Proactive problem-solving
• Clear communication
• Adaptability
• Collaboration
• Attention to detail
• Accountability
• Empathy
• Time management

Key Responsibilities

• Act as primary point of contact for assigned B2B clients using GoHighLevel CRM and Google Meet for communication.
• Drive client retention, satisfaction, and account growth through proactive relationship management in GoHighLevel, with client health tracked in Google Sheets and
• Coordinate between clients and fulfilment teams using project boards and Slack/email to ensure timely and accurate delivery of services.
• Develop, launch, and manage new client offers and onboarding processes through GoHighLevel forms and Loom walkthroughs.
• Track account performance and prepare monthly client reports using Google Sheets.
• Resolve client issues with urgency via email and Slack, maintaining high service standards.
• Identify upsell and cross-sell opportunities within GoHighLevel CRM to support client and agency growth.
• Facilitate client meetings, presentations, and regular check-ins using Google Meet.
• Support continuous improvement by gathering client feedback through Google Forms, tracking insights in Google Sheets, and sharing with internal teams.

Preferred Previous Experience

• B2B account management or client services experience
• Experience in marketing, SaaS, or financial services industry
• Proven track record of client retention and account growth
• Hands-on experience with CRM and project management tools (e.g., GoHighLevel, )
• Experience working with fast-paced, high-performance teams

Work Logistics

• Hours: 9:00am–5:00pm EST
• Location: Remote

SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid, Glade, Ziploc and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.

Key Account/Distributor Management Southern Africa Export Markets (FMCG)

• Location: Midrand, South Africa
• Function: Supply Chain

Overview
To manage selective RSA Export Markets which include the likes of Mauritius, Botswana, Namibia, DRC, Angola, Zambia, Zimbabwe and Mozambique, by building in country relationships with distributors with the goal of implementing a comprehensive JBP which will deliver KPI's (which include Nett Sales , IMS Growth, Delivered Profit Targets, Distribution Targets, Forecast Accuracy and Manage in Market Stock on Hand.) Operational deliverables will include implementing company objectives, such as Perfect store, FWD Share objectives, FOCO Execution, Price Increases and NPD launches.

Essential Duties And Responsibilities

• Implement and Execute Joint Business plans.
• Manage Relationships with Distributors and key customers.
• Updating country cost to serve, by doing Value Chain Management
• Execution of Demand Planning Forecast for each country.
• Full Accountability of the Country PnL Obejctives(Which include Trade Spend, Nett Sales and Profit Target)

Experience You'll Bring

• At least 3-5yrs years Sales Management experience in FMCG commercial Environment.
• Distributor Relationship Management.
• FMCG Related Key account experience 3 to 5yrs experience
• Minimum 3-5y year experience in Export Distributor management in Southern African Markets(Preferable but not essential)
• Customer Marketing experience would be advantageous

Behaviors You'll Need

• Strong management/people skills
• Accountability and ownership
• Ability to work under pressure
• Excellent communication at business level coupled with negotiation skills
• Results driven

What's in it for you?

• Excellent Medical Aid & Provident Fund
• Subsidized product allocation
• Profit sharing scheme

About Us
SC Johnson is a fifth-generation family company built on a spirit of adventure and winning the right way. We have been leading with purpose for over 130 years, building top brands such as Raid, Glade, Kiwi, OFF, Windex, Ziploc and more, in virtually every country. Through these household names, we are making a positive difference to the world around us. But we only succeed with the combined vitality and strength of our 13,000 people who we truly value and support in their pursuit of individual and shared goals.

This position is not available for relocation assistance and candidate must be eligible to work in the country of application
Inclusion & Diversity
We're a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.

We're committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives