115 Training Manager jobs in South Africa

“LEAD. INSPIRE. TRANSFORM"

NOW HIRING: TRAINING MANAGER @ EXL

Location: Cape Town, Western Cape | Full-Time | Experience: 2+ Years

This Is More Than a Job — It’s a Career Breakthrough!

Are you a natural leader, a people developer, and a training powerhouse?

At EXL, we’re not just filling a role — we’re inviting you to lead transformation. If you thrive on coaching, mentoring, and driving performance through world-class training, this is your moment.

Why This Role Rocks:

Lead the charge in Preprocess, Process & Refresher Trainings

Empower trainers to hit 85%+ KRAs and beyond

Partner with Operations to align training with business goals

Analyze, innovate, and elevate training effectiveness

Drive upskilling, performance, and continuous improvement

What You Bring to the Table:

2+ years as a Training Manager (BPO or Healthcare Contact Centre)

Strong facilitation, coaching & communication skills

Proficiency in MS Office & training tools

A passion for people, performance, and progress

Why EXL?

We’re a global leader in operations management and analytics.

At EXL, you’ll be part of a high-impact, high-energy team that values innovation, collaboration, and growth. We don’t just train — we transform.

Apply Now:

#EXLCareers#TrainingManager#LeadershipOpportunity#L&D#CareerGrowth#NowHiring#JoinEXL

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Training Manager

Location: Remote

Experience Required: 8+ Years

Job Summary:

We are seeking a proactive and detail-oriented Training Manager / Training Coordinator who will be responsible for owning the end-to-end training strategy, including the design, creation, scheduling, delivery, and post-training support for business and system change initiatives. The ideal candidate will collaborate closely with Business Analysts (BAs), Subject Matter Experts (SMEs), and cross-functional teams to ensure training content is accurate, engaging, and aligned with business objectives.

This role is critical in enabling smooth adoption of new processes, technologies, and tools by ensuring employees are well-prepared through comprehensive and effective training programs.

Key Responsibilities:

• Develop and execute the overall Training Strategy and Roadmap for projects and organizational change initiatives.
• Design and create training materials, user guides, e-learning content, manuals, quick reference guides (QRGs), and other supporting documentation.
• Work closely with BAs and SMEs to validate training content accuracy and relevance.
• Coordinate and manage training schedules, ensuring alignment with project timelines and business availability.
• Facilitate and deliver instructor-led training sessions (virtual and/or onsite) and coordinate e-learning sessions where applicable.
• Provide post-training support, including feedback collection, knowledge assessments, and refresher sessions.
• Maintain a Training Matrix to track participant attendance, competency levels, and training completion.
• Continuously assess and enhance training effectiveness through feedback loops and improvements.
• Support change management efforts by ensuring communication and training initiatives are aligned.
• Manage logistics related to training sessions, including venue bookings, virtual platforms, and learning tools.
• Ensure documentation is stored, version-controlled, and easily accessible to all relevant stakeholders.

Required Skills & Qualifications :

• Proven experience as a Training Manager, Training Coordinator, or Learning & Development Specialist.
• Strong expertise in designing and delivering training programs for business processes, systems, and technology rollouts.
• Excellent collaboration skills with the ability to engage with BAs, SMEs, and project teams.
• Strong instructional design skills with experience in creating various training formats (e-learning, workshops, manuals, etc.).
• Ability to manage multiple training initiatives simultaneously with strong attention to detail.
• Excellent facilitation, presentation, and communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Learning Management Systems (LMS), and digital collaboration platforms.
• Strong organizational and time management skills.
• Ability to assess training effectiveness and implement continuous improvements.

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Training Manager / Training Coordinator

Location: Remote

Experience Required: 8+ Years

Job Summary:

We are seeking a proactive and detail-oriented Training Manager / Training Coordinator who will be responsible for owning the end-to-end training strategy, including the design, creation, scheduling, delivery, and post-training support for business and system change initiatives. The ideal candidate will collaborate closely with Business Analysts (BAs), Subject Matter Experts (SMEs), and cross-functional teams to ensure training content is accurate, engaging, and aligned with business objectives.

This role is critical in enabling smooth adoption of new processes, technologies, and tools by ensuring employees are well-prepared through comprehensive and effective training programs.

Key Responsibilities:

• Develop and execute the overall Training Strategy and Roadmap for projects and organizational change initiatives.
• Design and create training materials, user guides, e-learning content, manuals, quick reference guides (QRGs), and other supporting documentation.
• Work closely with BAs and SMEs to validate training content accuracy and relevance.
• Coordinate and manage training schedules, ensuring alignment with project timelines and business availability.
• Facilitate and deliver instructor-led training sessions (virtual and/or onsite) and coordinate e-learning sessions where applicable.
• Provide post-training support, including feedback collection, knowledge assessments, and refresher sessions.
• Maintain a Training Matrix to track participant attendance, competency levels, and training completion.
• Continuously assess and enhance training effectiveness through feedback loops and improvements.
• Support change management efforts by ensuring communication and training initiatives are aligned.
• Manage logistics related to training sessions, including venue bookings, virtual platforms, and learning tools.
• Ensure documentation is stored, version-controlled, and easily accessible to all relevant stakeholders.

Required Skills & Qualifications :

• Proven experience as a Training Manager, Training Coordinator, or Learning & Development Specialist.
• Strong expertise in designing and delivering training programs for business processes, systems, and technology rollouts.
• Excellent collaboration skills with the ability to engage with BAs, SMEs, and project teams.
• Strong instructional design skills with experience in creating various training formats (e-learning, workshops, manuals, etc.).
• Ability to manage multiple training initiatives simultaneously with strong attention to detail.
• Excellent facilitation, presentation, and communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Learning Management Systems (LMS), and digital collaboration platforms.
• Strong organizational and time management skills.
• Ability to assess training effectiveness and implement continuous improvements.

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Join to apply for the Training Manager role at Webhelp Enterprise

3 days ago Be among the first 25 applicants

Join to apply for the Training Manager role at Webhelp Enterprise

Job Description

The Manager I, Training assist with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation. This position is responsible for cultivating client and departmental relationships resulting in reduced cost, continual performance improvement, and increased revenue. Responsible for the overall direction, coordination, and evaluation of the department.

Apply Now

Job Title

Training Manager

Job Description

The Manager I, Training assist with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation. This position is responsible for cultivating client and departmental relationships resulting in reduced cost, continual performance improvement, and increased revenue. Responsible for the overall direction, coordination, and evaluation of the department.

We’re looking for a Training Manager to lead our customer service and sales training function, with added responsibility for managing the On-the-Job Training (OJT) team and acting as a key liaison with clients. This role ensures that training solutions are aligned with both internal performance standards and client expectations. You'll drive quality onboarding, continuous development, and help translate business needs into practical learning outcomes.

This role will be based our the Foreshore Contact Centre in Cape Town, you will be required to work a flexible shifts between the hours of 3pm to 1am (aligned to US working times)

Key Responsibilities

• Training Program Management
• Design and deliver onboarding, upskilling, and refresher programs for customer service and sales teams.
• Create engaging training content using varied formats (presentations, role-plays, assessments, e-learning).
• Maintain and update training documentation and learning plans in line with business or client changes.
  
  

OJT Team Leadership

• Lead and support the OJT coaching team embedded in operations.
• Ensure daily check-ins, structured feedback, and consistent follow-through on learning objectives during OJT.
• Monitor trainee progress and readiness for live production, escalating concerns when needed.
  
  

Client Liaison

• Serve as the training point of contact for client engagements.
• Attend client meetings, report on training performance, and provide updates on onboarding progress or learning interventions.
• Align training delivery and outcomes with client-specific processes, quality standards, and expectations.
• Respond to client feedback or change requests, ensuring adjustments are implemented across training and OJT team.
  
  

Collaboration & Alignment

• Work closely with Operations, Quality Assurance, and Workforce teams to ensure smooth transitions from training to live floor.
• Participate in calibrations and cross-functional meetings to maintain alignment between training outcomes and operational performance.
• Communicate training insights, gaps, and trends back to stakeholders regularly.
  
  

Performance Monitoring & Reporting

• Track and report on training effectiveness using key metrics like training completion, QA results, and speed to competency.
• Analyze performance data to identify areas for improvement and recommend targeted learning solutions.
• Prepare and present internal and client-facing training reports with actionable insights.
  
  

Key Skills & Competencies

• Strong knowledge of customer service and sales workflows
• Excellent facilitation, coaching, and presentation skills
• Confident in managing teams and building cross-functional relationships
• Strong client communication skills; able to represent the training function professionally in client forums
• Analytical and detail-oriented; able to turn performance data into clear actions
• Comfortable using LMS platforms, MS Office, and collaboration tools
  
  

Candidate Profile

• Two years Training Management experience or the equivalent
• Strong communication skills, both written and verbal
• Proficient in Microsoft Office
• Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable
• Ability to mentor, coach and provide direction to a team of employees
• Self-starter, sense of urgency, and works well under pressure
• Ability to foster a sense of professionalism and relationship building for self and team
• Strong attention to detail
• Ability to work a flexible schedule
• Occasional travel
  
  

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Location:

ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town

Language Requirements

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Apply Now

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Human Resources
• Industries Outsourcing and Offshoring Consulting

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Join to apply for the Training Manager role at Optimal Growth Technologies

Join to apply for the Training Manager role at Optimal Growth Technologies

Job Summary:

We are seeking a proactive and detail-oriented Training Manager / Training Coordinator who will be responsible for owning the end-to-end training strategy, including the design, creation, scheduling, delivery, and post-training support for business and system change initiatives. The ideal candidate will collaborate closely with Business Analysts (BAs), Subject Matter Experts (SMEs), and cross-functional teams to ensure training content is accurate, engaging, and aligned with business objectives.

Location: Remote

Experience Required: 8+ Years

Job Summary:

We are seeking a proactive and detail-oriented Training Manager / Training Coordinator who will be responsible for owning the end-to-end training strategy, including the design, creation, scheduling, delivery, and post-training support for business and system change initiatives. The ideal candidate will collaborate closely with Business Analysts (BAs), Subject Matter Experts (SMEs), and cross-functional teams to ensure training content is accurate, engaging, and aligned with business objectives.

This role is critical in enabling smooth adoption of new processes, technologies, and tools by ensuring employees are well-prepared through comprehensive and effective training programs.

Key Responsibilities:

• Develop and execute the overall Training Strategy and Roadmap for projects and organizational change initiatives.
• Design and create training materials, user guides, e-learning content, manuals, quick reference guides (QRGs), and other supporting documentation.
• Work closely with BAs and SMEs to validate training content accuracy and relevance.
• Coordinate and manage training schedules, ensuring alignment with project timelines and business availability.
• Facilitate and deliver instructor-led training sessions (virtual and/or onsite) and coordinate e-learning sessions where applicable.
• Provide post-training support, including feedback collection, knowledge assessments, and refresher sessions.
• Maintain a Training Matrix to track participant attendance, competency levels, and training completion.
• Continuously assess and enhance training effectiveness through feedback loops and improvements.
• Support change management efforts by ensuring communication and training initiatives are aligned.
• Manage logistics related to training sessions, including venue bookings, virtual platforms, and learning tools.
• Ensure documentation is stored, version-controlled, and easily accessible to all relevant stakeholders.
  
  
  

Required Skills & Qualifications :

• Proven experience as a Training Manager, Training Coordinator, or Learning & Development Specialist.
• Strong expertise in designing and delivering training programs for business processes, systems, and technology rollouts.
• Excellent collaboration skills with the ability to engage with BAs, SMEs, and project teams.
• Strong instructional design skills with experience in creating various training formats (e-learning, workshops, manuals, etc.).
• Ability to manage multiple training initiatives simultaneously with strong attention to detail.
• Excellent facilitation, presentation, and communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Learning Management Systems (LMS), and digital collaboration platforms.
• Strong organizational and time management skills.
• Ability to assess training effectiveness and implement continuous improvements.
  

Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Contract

Job function

• Job function Human Resources
• Industries IT Services and IT Consulting

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Sign in to set job alerts for “Training Manager” roles. Business Development Manager- Solar - Africa

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Training Manager

Location: Cape Town

Contract: Permanent, Full-Time

Salary: Competitive

Includes: Global Travel
where needed, occasional but with potential to be up to 50% of time

Company Overview

Protect Group specialises in enhancing customer experience and generating additional revenue for businesses through innovative technology solutions. Founded in 2016, we’ve rapidly grown to serve over 400 business partners across 75+ countries, with a presence in 12 global offices.

Our dynamic, AI-driven widget integrates seamlessly into online booking and sales platforms, providing customer-centric solutions that boost satisfaction and ancillary revenue without significant upfront costs. At Protect Group,innovation is at our core — we continuously seek new ideas and technologies to stay ahead in today’s fast-changing market.

As a part of the Protect Group team, you will join a community that values collaboration and a shared purpose, fostering a strong sense ofcommunity . We believe inaccountability and owning our responsibilities, ensuring that we deliver on promises and find solutions when challenges arise.'Protect People' are talented, ambitious, and passionate individuals who bringenergy and enthusiasm to their work every day. We are looking for someone who shares ourpassion for disrupting global industries across transportation, travel, hospitality, events, and financial services, driving continuous growth and success.

Job Summary:

We are seeking an experienced and strategicTraining Manager to lead the development, implementation, and evaluation of training programs across the organization. The ideal candidate will have a strong background in instructional design, adult learning principles, and performance improvement. This role is crucial to fostering a culture of continuous learning and ensuring that employees have the knowledge and skills to succeed.

Key Responsibilities:

· Develop and implement comprehensive training strategies aligned with organizational goals and individual development needs.

· Design, deliver, and oversee onboarding, relationship building, process, compliance, technical, soft skills, and leadership training programs.

· Conduct training needs assessments to identify skills or knowledge gaps and recommend targeted interventions.

· Evaluate training effectiveness through assessments, feedback, performance metrics, and ROI analysis.

· Process documentation and training course design.

· Collaborate with department heads to tailor training programs to functional requirements and performance goals.

· Select and manage relationships with external training vendors and consultants as needed.

· Maintain records of training activities, attendance, and results in compliance with regulatory and organizational standards.

· Stay informed on industry trends, learning technologies, and best practices in adult education.

Qualifications:

· 5+ years of experience in training and development, ideally across multiple industries.

· Strong knowledge of instructional design methodologies and adult learning principles.

· Excellent communication, presentation, and leadership skills.

· Strong analytical skills to assess training impact and adjust programs accordingly.

· Certification in training is a plus.

Beneficial Skills and Experience:

Previous experience in any of the following sectors:

Insurance, Ticketing, Events and Venues, Travel, Transport or Accommodation.

How to Apply

If you live and breathe what you do and recognise yourself as aProtect Person, then submit your latest CV and let us know what you can bring to Protect.

#J-18808-Ljbffr

Training Manager

Location: Cape Town

Contract: Permanent, Full-Time

Salary: Competitive

Includes: Global Travelwhere needed, occasional but with potential to be up to 50% of time

Company Overview

Protect Group specialises in enhancing customer experience and generating additional revenue for businesses through innovative technology solutions. Founded in 2016, we’ve rapidly grown to serve over 400 business partners across 75+ countries, with a presence in 12 global offices.

Our dynamic, AI-driven widget integrates seamlessly into online booking and sales platforms, providing customer-centric solutions that boost satisfaction and ancillary revenue without significant upfront costs. At Protect Group, innovation is at our core — we continuously seek new ideas and technologies to stay ahead in today’s fast-changing market.

As a part of the Protect Group team, you will join a community that values collaboration and a shared purpose, fostering a strong sense of community . We believe in accountability and owning our responsibilities, ensuring that we deliver on promises and find solutions when challenges arise. 'Protect People' are talented, ambitious, and passionate individuals who bring energy and enthusiasm to their work every day. We are looking for someone who shares our passion for disrupting global industries across transportation, travel, hospitality, events, and financial services, driving continuous growth and success.

Job Summary:

We are seeking an experienced and strategic Training Manager to lead the development, implementation, and evaluation of training programs across the organization. The ideal candidate will have a strong background in instructional design, adult learning principles, and performance improvement. This role is crucial to fostering a culture of continuous learning and ensuring that employees have the knowledge and skills to succeed.

Key Responsibilities:

· Develop and implement comprehensive training strategies aligned with organizational goals and individual development needs.

· Design, deliver, and oversee onboarding, relationship building, process, compliance, technical, soft skills, and leadership training programs.

· Conduct training needs assessments to identify skills or knowledge gaps and recommend targeted interventions.

· Evaluate training effectiveness through assessments, feedback, performance metrics, and ROI analysis.

· Process documentation and training course design.

· Collaborate with department heads to tailor training programs to functional requirements and performance goals.

· Select and manage relationships with external training vendors and consultants as needed.

· Maintain records of training activities, attendance, and results in compliance with regulatory and organizational standards.

· Stay informed on industry trends, learning technologies, and best practices in adult education.

Qualifications:

· 5+ years of experience in training and development, ideally across multiple industries.

· Strong knowledge of instructional design methodologies and adult learning principles.

· Excellent communication, presentation, and leadership skills.

· Strong analytical skills to assess training impact and adjust programs accordingly.

· Certification in training is a plus.

Beneficial Skills and Experience:

Previous experience in any of the following sectors:

Insurance, Ticketing, Events and Venues, Travel, Transport or Accommodation.

How to Apply

If you live and breathe what you do and recognise yourself as a Protect Person, then submit your latest CV and let us know what you can bring to Protect.

#J-18808-Ljbffr

Job Title:
Training Manager
Job Description
The Manager I, Training assist with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation. This position is responsible for cultivating client and departmental relationships resulting in reduced cost, continual performance improvement, and increased revenue. Responsible for the overall direction, coordination, and evaluation of the department.
We're looking for a Training Manager to lead our customer service and sales training function, with added responsibility for managing the On-the-Job Training (OJT) team and acting as a key liaison with clients. This role ensures that training solutions are aligned with both internal performance standards and client expectations. You'll drive quality onboarding, continuous development, and help translate business needs into practical learning outcomes.
This role will be based our the Foreshore Contact Centre in Cape Town, you will be required to work a flexible shifts between the hours of 3pm to 1am (aligned to US working times)
**Key Responsibilities:**
+ Training Program Management
+ Design and deliver onboarding, upskilling, and refresher programs for customer service and sales teams.
+ Create engaging training content using varied formats (presentations, role-plays, assessments, e-learning).
+ Maintain and update training documentation and learning plans in line with business or client changes.
**OJT Team Leadership**
+ Lead and support the OJT coaching team embedded in operations.
+ Ensure daily check-ins, structured feedback, and consistent follow-through on learning objectives during OJT.
+ Monitor trainee progress and readiness for live production, escalating concerns when needed.
**Client Liaison**
+ Serve as the training point of contact for client engagements.
+ Attend client meetings, report on training performance, and provide updates on onboarding progress or learning interventions.
+ Align training delivery and outcomes with client-specific processes, quality standards, and expectations.
+ Respond to client feedback or change requests, ensuring adjustments are implemented across training and OJT team.
**Collaboration & Alignment**
+ Work closely with Operations, Quality Assurance, and Workforce teams to ensure smooth transitions from training to live floor.
+ Participate in calibrations and cross-functional meetings to maintain alignment between training outcomes and operational performance.
+ Communicate training insights, gaps, and trends back to stakeholders regularly.
**Performance Monitoring & Reporting**
+ Track and report on training effectiveness using key metrics like training completion, QA results, and speed to competency.
+ Analyze performance data to identify areas for improvement and recommend targeted learning solutions.
+ Prepare and present internal and client-facing training reports with actionable insights.
**Key Skills & Competencies:**
+ Strong knowledge of customer service and sales workflows
+ Excellent facilitation, coaching, and presentation skills
+ Confident in managing teams and building cross-functional relationships
+ Strong client communication skills; able to represent the training function professionally in client forums
+ Analytical and detail-oriented; able to turn performance data into clear actions
+ Comfortable using LMS platforms, MS Office, and collaboration tools
**Candidate Profile**
+ Two years Training Management experience or the equivalent
+ Strong communication skills, both written and verbal
+ Proficient in Microsoft Office
+ Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable
+ Ability to mentor, coach and provide direction to a team of employees
+ Self-starter, sense of urgency, and works well under pressure
+ Ability to foster a sense of professionalism and relationship building for self and team
+ Strong attention to detail
+ Ability to work a flexible schedule
+ Occasional travel
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
_Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic._
Location:
ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (

COMPANY DESCRIPTION

We are a global specialty and branded pharmaceutical company, improving the health of patients across the world through our high-quality and affordable medicines. Active at every stage of the value chain, we are uniquely diversi?ed by geography, product, and manufacturing capability.

Aspen is a dynamic organisation built on entrepreneurial strength and forward-thinking minds. We attract high-performing individuals who are passionate about their careers and have a desire to exceed expectations. At Aspen, not only do we source the best talent, but we also provide a host of opportunities for continuous development.

The Group’s key business segments are Manufacturing and Commercial Pharmaceuticals, comprising Regional Brands and Sterile Focus Brands. We have approximately 9 100 employees at 69 established offices in over 50 countries, and we improve the health of patients in more than 150 countries through our high-quality, affordable medicines.

p>OBJECTIVE OF ROLE

Develops, facilitates, and administers training programs for employees while assessing training and development needs for individuals and groups to develop their skills and knowledge. Training may take place on a face-to-face basis or on a virtual platform. The Training Manager is responsible for the training on all therapeutic areas listed under “Experience Requirements” below, for all functions and territories, and is expected to learn new skills according to business needs.

KEY RESPONSIBILITIES

• Develop, compile and implement quality training materials and sessions, in line with CHIETA accreditation requirements and aligned to the business’s needs.
li >Collaborate cross-functionally and conduct business reviews with all stakeholders to gather important insights, identify gaps in capabilities, learning concerns, new educational needs and develop appropriate action plans to address the requirements and reach the desired competency levels.
• Compile a portfolio of evidence (POE) for each Learner and evaluate the quality and accuracy of the POEs to ensure compliance.
• Compile and disseminate monthly reports and trackers, sharing assessment, training compliance, and competency updates to Line Managers and Key Stakeholder. 
• Coordinate with digital stakeholders when creating and delivering digital initiatives that can be integrated into the Learning Management System (LMS), for a seamless and blended learning experience.
• Build and maintain credible and meaningful relationships within the organization and externally.
• Work in-field with Sales Representatives to evaluate, coach and provide feedback and continuous learning.

• Support the business with new product launches (NPLs) by facilitating the necessary knowledge transfer to the relevant teams, in collaboration with brand managers and regulatory.

• Manage and oversee accredited internship programs.
• Contribute to the business achieving their sales versus target goal, through quality training interventions and initiatives.
• Manage the training department budget to ensure value add and return on investment
• Ensure compliance with Regulatory requirements and the standards of the Marketing Code Authority.
• Maintain accurate training records and review training materials as required.

EDUCATIONAL REQUIREMENTS

• Matric/ Grade 12
• A Bachelor’s Degree in the Life Sciences
li>Assessor Certification is a mandatory requirement
• Certificate in Occupationally Directed Education, Training and Development Practitioner (ODETDP) is advantageous
• Skills Development Facilitator (SDF) is advantageous

  KNOWLEDGE & EXPERIENCE REQUIREMENTS

• Minimum of 3-5 years’ experience in the pharmaceutical industry
li>A minimum of 3 years’ experience in the training, learning and development field li>Disease Knowledge in the following therapeutic areas: Cardiovascular, Respiratory/Allergy, Women’s Health, Men’s Health, Endocrinology, Dermatology Experience in training soft skills (Customer Service, Selling, EQ, Time Management etc), is advantageous
• Comprehensive knowledge of different learning methodologies is essential

SOFT SKILLS REQUIREMENTS

• Excellent communication skills; both written and verbal
• Effective planning, organizing, and coordinating.
• Ability to think creatively and out of the box and to effective problems solving
• Solid business acumen and understanding of the industry
• Must be independent, results-driven, and self-directed
• Able to skillfully analyze data
• Ability to work under pressure, plan, set priorities, and manage one’s time productively
li >Flexibility and agility – allowing one to adapt to change in an ever-evolving environment

COMPUTER SKILLS REQUIRED

The applicant must be proficient in the various applications (Word, Excel, and PowerPoint) within the Microsoft Office bundle.

The successful candidate must have a valid driver’s license and be able to travel as per the expectations of the role.

p>Preference will be given to previously disadvantaged groups. Suitably qualified applicants are invited to submit their CVs online in August  2025. Please note that if you have not heard from the HR department within 30 days of this advert closing, your application has unfortunately been unsuccessful.

Internal Applicants must inform their Line Manager of their intended application for this specific role, prior to submitting their application, and must use their Aspen email address on the recruiting platform.