1,294 Store Manager jobs in South Africa

Retail Store Manager – Port Elizabeth

Basic Position Requirements:

• Matric Certificate + further education in Retail/Business Management preferable.
• 2-5 years in relevant Sales/retail/operations environment as an Assistant Manager/ Manager
• Valid Driver’s License – Code 8 unendorsed

KPA's:

• Asset Management
• Stock Control
• Merchandising
• Marketing and Sales
• Administration and Cash
• Security / Risk
• Customer Services

Retail Store Manager – Ceres, Western Cape

Basic Position Requirements:

• Matric Certificate + further education in Retail/Business Management preferable.
• 2-5 years in relevant Sales/retail/operations environment as an Assistant Manager/ Manager
• Valid Driver’s License – Code 8 unendorsed

KPA's:

• Asset Management
• Stock Control
• Merchandising
• Marketing and Sales
• Administration and Cash
• Security / Risk
• Customer Services

The ideal candidate is a dynamic individual who will fill the role of Store Manager, responsible for providing exemplary customer service through product showcasing and overseeing staff operations.

Responsibilities:

• Scheduling and delegating tasks to employees, monitoring their performance, and ensuring efficient store operations
• Maintaining accurate bank balances
• Conducting cash-ups, and preparing daily, weekly, and monthly reports
• Establishing strong customer relationships
• Enforcing company policies and procedures
• Addressing customer concerns both in-store and telephonically
• Fostering collaboration with various departments within the group are also vital aspects of the position

Qualification:

• Grade 12/Matric
• 5 years of previous retail management experience.
• Proficient experience in MS Office is essential.
• Sage Evolution experience will be advantageous.

Competencies:

• Proficiency in verbal and written communication
• Excellent team player with a high level of integrity and a passion for team success.
• Ability to negotiate.
• Detail Orientated
• Ability to manage time / prioritise
• Active Listening ability
• High Achiever / Results Driven
• Ability to multitask.
• Ability to work under pressure.
• Excellent analytical, problem-solving and organisational skills

Please consider your application unsuccessful if you have not received a response within two weeks of applying.

Company Description

A group of Luxary brands has a position available at one of their stores in Hyde park for a Store Manager

Role Description

This is a full-time on-site role for a Retail Store Manager located in Hyde Park. The Retail Store Manager will be responsible for overseeing store operations, ensuring customer satisfaction, and managing staff. Key responsibilities include maintaining store inventory, implementing retail loss prevention strategies, handling customer service issues, and facilitating effective communication among team members. The role demands a focus on achieving sales targets and enhancing the overall customer experience.

Qualifications

• Experience in Customer Satisfaction and Customer Service
• Strong Communication skills
• Store Management experience
• Knowledge of Retail Loss Prevention practices
• Proven leadership and team management skills
• Ability to work in a fast-paced environment
• Relevant qualifications or certifications in retail management are a plus
• 3+ years experience in luxury Retail essential

Role Description

This is a full-time, on-site role for a Retail Store Manager located in the Cape Town area. The Retail Store Manager will be responsible for overseeing store operations, ensuring customer satisfaction, and managing staff. Day-to-day tasks include handling customer service, implementing retail loss prevention strategies, maintaining store inventory, and ensuring efficient store management. The role also involves effective communication with customers and staff to enhance the overall customer experience.

Qualifications

• Skills in Customer Satisfaction and Customer Service
• Proficiency in Store Management and Retail Loss Prevention
• Excellent Communication skills
• Ability to lead and motivate a team
• Strong organizational and multitasking abilities
• Experience in the retail industry is advantageous
• Grade 12 and relevant experience in Retail Management or related field
• Valid Drivers license and own vehicle

WE'RE HIRING

Retail Sales Assistant – Coolway SA

Hazelwood, Pretoria

Full-Time | Permanent

Join the team at Coolway's first-ever sneaker store in South Africa

What you'll do:

– Assist customers in-store

– Keep the store tidy + on-brand

– Process sales + payments

– Support store team with stock and daily ops

What you'll need:

Matric (Grade months retail experience

Friendly, reliable, and customer-focused

Great communication & teamwork skills

Own transport +able to work retail hours

Email for detailed job spec →

Subject: Your Name – Sales Assistant – Hazelwood

Burnt was founded in the summer of 2018 by Pierre & Andriana Cronje. The couple decided to merge their love for fitness and fashion with a range of high-quality performance activewear that's both functional and fashionable and aimed exclusively at those who live and love an active lifestyle.

The Burnt team has grown exponentially over the past couple of years, into a young, dynamic and vibrant group of people with a shared goal and vision for the brand

Apply for this job if you want to be part of the Burnt Team.

PURPOSE

Responsible for overseeing the daily operations of the retail store, ensuring optimal performance in areas such as stock management, staff supervision, customer service, and store presentation. The role is critical in driving the store's success while maintaining high standards of service and compliance with company policies.

KEY RESPONSIBILITIES

Stock Management:

• Receive and accurately capture incoming stock.
• Assist in conducting regular stock takes to ensure inventory accuracy.
• Handle stock exchanges and returns, ensuring proper documentation and timely action.
• Capture and return damaged or dirty products to the warehouse, maintaining proper records.

Staff Management:

• Lead, supervise, and motivate store staff to meet performance goals.
• Ensure staff are well-trained on product knowledge, customer service, and company policies.
• Manage staff schedules and ensure adequate coverage during store hours.
• Address any staff-related issues and foster a positive work environment.

Day-to-Day Operations:

• Oversee the smooth running of all store operations, including opening and closing procedures.
• Handle customer complaints efficiently, aiming to resolve issues promptly.
• Maintain the store's cleanliness, security, and overall visual presentation.

Customer Service:

• Ensure exceptional customer service standards are upheld.
• Assist customers with inquiries, product selections, and returns.
• Build positive relationships with regular customers to encourage repeat business.

Visual Merchandising & Store Displays:

• Organize and maintain appealing store displays in line with visual merchandising guidelines.
• Ensure that all products are well-displayed and easily accessible to customers.
• Stay updated on new launches, products, and promotions, ensuring staff are informed.

Compliance & Procedures:

• Keep up to date with all company policies, procedures, and launches.
• Ensure that store staff are also aligned with the latest updates and protocols.
• Implement and monitor store security procedures to prevent theft or loss.

Reporting & Analysis:

• Monitor sales performance and provide feedback to the team and Senior Management to reach targets.
• Update Senior Management or HR of any staff issues.
• Reporting of any suspicious behaviour i.e. fraud and theft, internally and externally to management.

Skills and Requirements

• Proven 2 - 3 years working experience in retail management.
• Strong organizational and multitasking abilities.
• Excellent leadership and communication skills.
• Strong problem-solving and decision-making capabilities.
• Knowledge of stock management systems and retail software is an advantage.
• Own transport to the store is required.

Job Type: Full-time

Application Question(s):

• What is your salary expectation?
• What is your notice period?

Experience:

• Store Management: 3 years (Required)

Work Location: In person