12 Restaurants jobs in South Africa

We are actively seeking exceptional talent to assist us in expanding the reach of the world's favourite fried chicken brand throughout this continent. If you're confident you have what it takes to join our Finger Lickin' Good family, take the next step and apply now.

What is the job: The Area Coach will be responsible for the operations of company owned restaurants within a designated area (5-10 stores), maximization of sales, profits and efficiencies, implementation of marketing programmes, attainment of Company operating standards for the customer, operations, facilities, employment practices, coaching, support and development of management and restaurant team members. What will be expected of you?

• Manage the area in accordance with Company Policies and Procedures: including directing the activities of employees in maximising sales, customer service, operating standards, operating efficiency, and profit.
• Correct implementation of Employee and Customer Safety in restaurants: through monitoring of restaurant performance, enforcing standards, ensuring execution of procedures and allocation of financial resources.
• Investigating serious incidents and accidents and recommending appropriate corrective actions to the General Manager.
• Providing the appropriate training and resources to ensure customer and employee safety.
• Maximise sales and profit: through operational excellence, effective implementation of marketing promotions and identifying, recommending, and implementing sales growth opportunities, coordinate price changes, alert the General Manager to competitive activities within the area and recommend action.

Are you qualified?

• Diploma or degree in a relevant field

Did you do this before?

• Minimum 4 years’ experience in a similar role
• Experience in running Quick Service Restaurants- advantageous.

Do you have what it takes?

• Financial acumen
• Leadership skills
• Planning skills
• Managing multiple stores
• Must be available on weekends and nights as appropriate to the needs of the business.
• Driver's License required.

There is a seat for you at our table.

We are committed to Diversity, Equity, Inclusion, and Belonging and will make an appointment in line with these objectives.

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Duties & Responsibilities

• To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken.
• To ensure that the quality standards of both customer service and operating processes, health and safety standards and food standards are met.
• Keeps the serving line well-stocked and clean.
• May assist in training new employees.
• Stores and records food leftovers.
• Keeps canteen tables, kitchen and other areas clean and orderly.
• To ensure that customer expectations are met within the provisions of the contract.
• To ensure a high level of customer service within the area of responsibility.
• Where applicable, to ensure that stock in the designated area of responsibility is counted and signed over to the correct staff on the following shift.
• To carry out any reasonable request by management.
• To report and where possible take action when faced with customer and client complaints or compliments.
• To attend meetings and training courses as may be necessary.
• Performs related work as assigned.
• May be required to assist with any other duties that may be outside scope of responsibility
• Must be willing to work shifts - weekend and night shift
  
  

Skills and Competencies

• Interpersonal Skills
• Trustworthy and Reliable
• Attention to details
• Motivated
• Passion about service with a smile
• Must enjoy practical and methodical work
• Be honest and reliable
• Have good hand-eye coordination
• Be able to work quickly and safely
• Have good personal hygiene
• Be free from skin allergies to foods and detergents
• Have good communication skills
• Must be able to work as part of a team
• Customer service orientated
• 1 -2 years experience in a similar role
  
  

Qualifications

• Matric

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We are seeking a skilled Technician to support the repairs and maintenance of food service and catering equipment for our valued clients.

This role involves delivering high-quality repairs and maintenance services to ensure the optimal functionality of food service and catering equipment.

Our Ideal Candidate:

• An independent and proactive worker with strong problem-solving abilities
• An experienced technician with excellent organisational skills and a focus on quality
• A person who will positively impact the customer experience through exceptional repair and maintenance services
• A loyal, dedicated individual eager to grow with our brand
  
  

Schedule: Monday - Friday: 08:00 - 16:30

Key Responsibilities:

General Responsibilities

• Listen to customer concerns and clearly communicate all job-related matters
• Attend to emergency calls regarding equipment repair issues
• Collaborate with other maintenance workers, company officials, and staff to find effective solutions to repair or maintenance problems
  
  

Maintenance, Fault-Finding, and Repairs

• Diagnose technical faults on-site (primarily at our premises, but also remotely or at client sites)
• Provide on-site repairs, maintenance, and installations for various commercial catering and food service equipment
• Read and interpret wiring diagrams and follow operation and installation manuals
• Perform periodic inspections, cleaning, and servicing of equipment
• Prioritise the repair queue to ensure efficient service delivery
• Maintain client service logs for equipment repairs and updates
• Adhere to occupational health and safety standards during repairs
  
  

Repairs Administration

• Document service calls, travel logs, and any emergency after-hours repair work
• Report to the Technical Manager on all ongoing and completed repair tasks
  
  

Requirements

• Qualification as a Refrigeration Technician is advantageous
• Minimum N3 in Electrical Engineering
• At least 3-5 years of workshop/repair experience
• Knowledge and experience within the food service and catering equipment industry
• Strong administration and computer skills (Email, Word, Excel)
• Valid South African driver's license
  
  

Competencies:

• Strong planning and organisational skills
• Excellent verbal and written communication skills
• Superior problem-solving and fault-finding abilities
• Highly organised with excellent attention to detail
• Professionalism in all interactions
• A willingness to learn and grow in the role

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The Main Purpose of the job

To perform a variety of tasks associated with food production, front of house services and any general support required with regard to all Health & Safety and Food Safety regulations.

Education and Experience required:

• Working experience in Hospitality Industry is essential
• Matric essential
• Customer service experience is an advantage
• Food and Beverage or Culinary Arts qualification would be an advantage.

Knowledge, Skills and Competencies:

• Knowledge of basic food preparation
• Communication skills
• Takes pride in personal appearance and hygiene
• Passionate about delivering a world class service to our clients and customers

Key areas of responsibility:

• Perform a variety of tasks associated with food production
• General support required front and back of house

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To prepare all KFC products in accordance with the KFC standard operating procedures, with strict adherence to Health and Safety standards

Prepare and cook KFC products using approved KFC standards and procedures when instructed by the manager

- Portion ingredients and cooked products using approved KFC procedures

- Hold and monitor product quality by checking and acting upon expiration dates and times for each product

- Ensure the correct use of product holding equipment in respect of holding times and temperatures

- Follow all standard procedures and schedules for cleaning and sanitizing food preparation and storage areas equipment and utensils

- Capture product preparation information and monitor product quality by checking and acting upon expiration dates and times for products

- Adhere to Yum’s culture principles

- Be obsessed about product quality by ensuring product is prepared and served to customers as per KFC standards and every customer is satisfied

- Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor

Icebolethu Catering was established to relieve grieving families of the added pressure by ensuring that all guests are well taken care of, as our teams serve with passion and dedication. We are calling for suitable candidates to apply for the position of a Food Service Assistant at our Fourways Kitchen. The incumbent will be responsible for supporting the Catering Department. Please note that this is both an internal and external advert, applying to Fixed Term Contracts, Casual staff, and external candidates.

Qualifications, Experience, and Competencies

1. Minimum Qualifications
   • Grade 12
   • Relevant qualification in the Hospitality / Catering sector or studying towards a hospitality qualification
2. Experience and Knowledge required
   • Minimum of 12 months in the catering sector
   • Driver’s License (Advantageous)
   • Own Vehicle (Advantageous)
3. Skills and Competencies required
   • Enjoy practical and methodical work
   • Honest and reliable
   • Good hand-eye coordination
   • Ability to work quickly and safely
   • Good personal hygiene
   • Free from skin allergies to foods and detergents
   • Good communication skills
   • Team player
   • Physical ability to bend, stand, and lift
   • Willingness to travel
   • Ability to communicate potential problems
   • Enthusiasm and passion for the food service industry
   • Flexibility to adapt as job requirements change
4. Key Performance Areas
   • Ensure a high level of customer service within the area of responsibility
   • Complete all required checklists
   • Perform related work as assigned
   • Maintain hygiene and cleanliness of catering equipment and premises at the end of each shift
   • Report any client complaints or comments to the Team Leader
   • Carry out reasonable requests from management
   • Research and stay updated on catering trends to promote competitive services
   • Assist in meal preparation and cooking
   • Ensure compliance with cleanliness and hygiene regulations

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To prepare all KFC products in accordance with the KFC standard operating procedures, with strict adherence to Health and Safety standards

Prepare and cook KFC products using approved KFC standards and procedures when instructed by the manager

- Portion ingredients and cooked products using approved KFC procedures

- Hold and monitor product quality by checking and acting upon expiration dates and times for each product

- Ensure the correct use of product holding equipment in respect of holding times and temperatures

- Follow all standard procedures and schedules for cleaning and sanitizing food preparation and storage areas equipment and utensils

- Capture product preparation information and monitor product quality by checking and acting upon expiration dates and times for products

- Adhere to Yum’s culture principles

- Be obsessed about product quality by ensuring product is prepared and served to customers as per KFC standards and every customer is satisfied

- Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor

To prepare all KFC products in accordance with the KFC standard operating procedures, with strict adherence to Health and Safety standards

Prepare and cook KFC products using approved KFC standards and procedures when instructed by the manager

- Portion ingredients and cooked products using approved KFC procedures

- Hold and monitor product quality by checking and acting upon expiration dates and times for each product

- Ensure the correct use of product holding equipment in respect of holding times and temperatures

- Follow all standard procedures and schedules for cleaning and sanitizing food preparation and storage areas equipment and utensils

- Capture product preparation information and monitor product quality by checking and acting upon expiration dates and times for products

- Adhere to Yum’s culture principles

- Be obsessed about product quality by ensuring product is prepared and served to customers as per KFC standards and every customer is satisfied

- Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor

**Additional Information**
**Job Number** 25123666
**Job Category** Food and Beverage & Culinary
**Location** Protea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa, 8001VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our F&B Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for F&B Service Experts - to get it right for our guests and our business each and every time.
**CRITICAL TASKS**
Guest Relations
+ Address guests' service needs in a professional, positive, and timely manner.
+ Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
+ Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
+ Thank guests with genuine appreciation and provide a fond farewell.
+ Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust.
+ Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
+ Assist other employees to ensure proper coverage and prompt guest service.
General Food and Beverage Services
+ Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area.
+ Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
+ Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
+ Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.
+ Pick-up trays and clean tables as needed to ensure a clean dining area.
+ Follow appropriate procedures for serving alcohol, follow local Training & Guidance.
+ Thank every guest upon departure, invites them to return, and wishes them a fond farewell.
+ Retrieve and deliver food and beverage orders in a timely manner.
+ Perform other reasonable duties as requested.
+ Coordinates with the respective kitchens to ensure guests' orders are delivered.
Beverage/Coffee Cart
+ Inspect the cleanliness and presentation all china, glass, and silver prior to use.
+ Cash/Bank Handling
+ Record transaction in MICROS or similar system at time of order.
+ Process all payment methods in accordance with Accounting procedures and policies.
+ Follow property control audit standards and cash handling procedures (e.g., blind drops).
+ Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
+ Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.
+ Transport bank to/from assigned workstation, following security procedures.
+ Set up and organize cashier workstation with designated supplies, forms, and resource materials; and always maintain cleanliness of workstation.
Closing
+ Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
Steps of Service
+ Present physical and accurate check and process payment, adhering to all cash handling and credit policies/procedures including added and received gratuity.
+ Check in with guests to ensure satisfaction with each food course and/or beverages.
+ Answer questions on menu selections, and check with kitchen staff whenever additional clarification is necessary.
+ Communicate with the kitchen regarding the length of wait for food items, recook orders, and product availability.
In-Room Dining/Room Service
+ Take room service orders over the phone, answering any questions regarding the menu, inputting order into appropriate system, up-selling, following method of payment policies, reading back the order to confirm its accuracy, and providing expected delivery time.
+ Place and log call back for room service order within appropriate time frame to ensure guest satisfaction.
+ Notify guests and management of delays in service delivery.
Assists Management
+ Communicate with guests, other employees, or departments to ensure guest needs are met.
Communication
+ Speak to guests and co-workers using clear, appropriate and professional language.
+ Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
Working with Others
+ Support all co-workers and treat them with dignity and respect.
+ Develop and maintain positive and productive working relationships with other employees and departments.
+ Partner with and assist others to promote an environment of teamwork and achieve common goals.
Quality Assurance/Quality Improvement
+ Comply with quality assurance expectations and standards.
Safety and Security
+ Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
+ Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
+ Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.
+ Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
+ Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
+ Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
+ Complete appropriate safety training and certifications to perform work tasks.
Policies and Procedures
+ Protect the privacy and security of guests and coworkers.
+ Follow company and department policies and procedures.
+ Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
+ Maintain confidentiality of proprietary materials and information.
+ Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
+ Perform other reasonable job duties as requested by Supervisors.
+ Follow the requirements and tasks as defined in EMEA Food & Beverage Cashiering ( SOP if associate handles cash.
+ Comply with the requirements of the Marriott Cashiering Responsibilities/Petty Cash Fund ( and Cashier Overage/Shortage ( SOPs.
**CRITICAL COMPETENCIES**
Interpersonal Skills
+ Customer Service Orientation
+ Teamwork
+ Interpersonal Skills
+ Diversity Relations
Communications
+ Communication
+ Listening
+ English Language Proficiency
Personal Attributes
+ Dependability
+ Presentation
+ Positive Demeanor
+ Integrity
+ Safety Orientation
+ Stress Tolerance
+ Adaptability/Flexibility
Organization
+ Multi-Tasking
Personal Attributes
+ Information Retention
**PREFERRED QUALIFICATIONS**
**Education**
Higher Education, Diploma or equivalent
**Related Work Experience**
At least 1 year of related work experience
**Supervisory Experience**
No supervisory experience is required
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
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Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the 'Coolest Hotel Brand in South Africa', join the Protea Hotels by Marriott® team today! In joining Protea Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global?team, and **become** the best version of you.