1,572 Famous Brands jobs in South Africa

Overview

The incumbent should be a detail-oriented, reliable, experienced, all-rounder, restaurant operator. In this position, you will play a key role in managing all aspects of the front of house and back of house restaurant business. You should deliver a high-quality experience to guests and motivate staff to ensure excellent customer service. You will be responsible for maintaining quality and increasing profitability.

• Assist Hospitality Coordinator: the Canteen as and when required.
• Oversee all back of house restaurant operations i.e. preparation work done, check lists done, stock issued to the team, thus ready for the day.
• Oversee all front of house restaurant operations i.e. preparation work done, check lists done, stock displayed, thus ready for the day.
• Project future needs for kitchen (food) supplies and cleaning products and order accordingly.
• Look for ways to cut waste and decrease operational costs.
• Oversee health code compliance and sanitation standards, including quality control for food served.
• Responsible for stock rotation, labeling and dating of stock.
• Responsible and assist with stock take; daily, weekly and at end of every month including waste and stock on hand controlled.
• Ensure customer satisfaction through promoting excellent service.
• Respond to customer complaints tactfully and professionally.
• Responsible for monitoring customer orders placed, from main counter to back of house, and passing orders to customers.
• Assist cashier during rush hours, or when not available and responsible with cashier to do daily cash ups.
• Assist with any / all functions, as and when required.
• Report items of equipment if not in full working order to Hospitality Coordinator: the Canteen.

Formal Education

Minimum of matric

• At least 5 years' experience in the hospitality industry (food and beverage) with front AND back of house experience
• Microsoft Office Medium to Advanced experience
• Ability to use restaurant management software

Overview

The Group Technical Manager will lead and oversee quality assurance, food safety, and compliance functions across all manufacturing and Logistics sites. The role ensures that products meet legal, regulatory, and customer requirements while maintaining the highest standards of safety, quality, and consistency. This position will drive the implementation of robust food safety systems, certification standards and continuous improvement initiatives across our business.

• Responsible for ensuring that the Famous Brands TQFSM system is implemented and adequately managed by competent unit based TQFSM Managers in all relevant the Famous Brands Business Units (BU) to ensure that the food and packaging products supplied to the Famous Brands network that are safe for the consumer and that they meet regulatory and customer requirements through:
• Ensuring the development and implementation of an effective Food Safety and Quality Management systems throughout the extended supply chain
• Ensuring and driving ownership of the BU specific TQFSM system by Business Unit TQFSM Managers and BU Top Management through effective communication, support, and competence development
• Support the development of a Food Safety Culture at Business Unit level
• Providing an effective independent compliance assessment system through effective and non - biased verification, internal audit, and review processes
• Continuously ensure legislative and regulatory compliance of all products supplied to the Famous Brands network
• Manage the SQA (Supplier Quality Assurance) programme and the introduction and/or listing of new and potential suppliers
• Providing technical and advisory support to all Famous Brands business units (Brands, Manufacturing and Distribution centres) as required
• Manage the Central Testing and Verification Laboratory
• Lead problem solving to drive overall quality improvement
• Manage and lead the technical department
• Track complaints and identify trends and assist business units in resolving consumer and customer complaints where required.
• Represent Famous Brands in relevant industry and legislative Food Safety forums.
• Compliance to internal, legal, and industrial standards - maintenance of certification status
• Resolution of complaints
• Improvement in Quality Assurance key performance indicators
• Value improvement and functionality of existing products
• Other duties as per individual score card or as required by the Manufacturing & Technical Executive

• At least 7 - 12 years' experience within the food industry in a food safety role
• Proven experience in developing and implementing Food Safety Management Systems
• Extensive knowledge of food and food safety standards and regulations
• Extensive knowledge of HACCP and its implementation with a specific focus on hazard and risk identification and management
• Proven knowledge of process engineering and management
• 5 years' experience in a managerial role (including financial management skills)
• Certified Food Safety Auditor within an ISO framework
• Knowledge of other relevant ISO standards (Quality, OHS, Environment)
• Experience / understanding of a food franchising environment will be beneficial
• Relevant tertiary science / food science education
• Patience
• Strong and wide food product knowledge with focus on meat, dairy, sauces and spices, vegetables and ready to eat products
• Excellent inter-personal skills
• Attention detail
• Problem solving & Resilience
• Ability to deliver trough cross functional teams
• Works well under pressure
• Ability to travel
• Strong continuous improvement mind set
• Computer literate

• Director

• Full-time

• Engineering and Information Technology

• Food and Beverage Services

Overview

Join to apply for the IT Project Manager at Famous Brands role at Famous Brands .

Introduction: Manage Information Technology projects for the Operating Systems, Applications and Consumer Facing Technology environment at Famous Brands, according to the Project Management Office (PMO) standards. Effectively manage project objectives and timelines through strong administration and management skills.

• Ensure that requested projects are properly documented and go through the defined project stages as prescribed by the PMO.
• Develop project charters, scopes and other relevant documents to assist with proper project planning and set-up.
• Ensure the correct resources are assigned to support project analysis and implementation stages (e.g., Business Leads, Technical Lead).
• Assist project owners in developing and documenting good business cases for projects through the analysis process.
• Develop project management plans (PMP) to govern projects successfully through implementation.
• Develop and manage detailed project schedules and work packages.
• Provide project updates on a consistent basis to various stakeholders, using the tools and standards outlined by the PMO.
• Establish and maintain relationships with third parties/vendors that support project implementation services.
• Work closely with the IT Services Manager, IT Applications Manager & Consumer Technology Executive to ensure projects remain on track and in line with strategic objectives.
• Escalate issues and decisions required to ensure project success, without delay.
• Ensure that all projects are delivered on time, within scope and within budget.
• Capture meeting minutes and distribute to team members and file for auditing purposes.
• Budget management.

• An appropriate tertiary qualification. NQF Level 7.
• Appropriate project management qualification (PMP, or registration for PMP exam would be an advantage).
• Minimum of 3-5 years' experience in Project Management.
• Experience in complying with standards and procedures and maintaining them.
• Experience managing projects of moderate complexity and scope including budget management.
• Exposure to different phases of the project life cycle, from initiation to closure.
• Experience with project management methodologies (e.g., Waterfall, Agile, SCRUM, Prince2).
• Experience as a Scrum Master advantageous.
• Experience managing technology-driven projects; exposure to Business Requirements Development is an advantage.

Shift Manager : Warehouse at Famous Brands

Introduction
The Shift Manager is responsible for overseeing business operations, delegating tasks to team members, and resolving problems that occur on their shift.

Duties & Responsibilities

• Ensure a safe working environment for all warehouse functions and activities
• Manage all functions within the warehouse to ensure an efficient and cost-effective working environment
• Manage all Company assets with care and ensure services and repairs are done with urgency when required
• Setting performance metrics for team members and work with team members to ensure all metrics are met
• Properly resolving problems and troubleshooting issues as they arise without the direction of management
• Building and maintaining staff morale and meeting VyV targets
• Ensure all legal requirements are complied with in terms or certification
• Ensure Company Policies and Procedures are followed and that all staff is well informed and educated where the Policy or Procedure applies to them
• Resource Management done to ensure efficiency and overtime not to exceed the legal limits
• Ensure that all security systems are in-place and in working order to prevent or significantly minimize the loss or theft of product
• Ensure that all vehicles are loaded palletized at all times and that they are ready for dispatch as per the Ops plan
• Ensure that leave policies are complied with, that leave plans are in place and that third party labour as a result of leave is kept at a minimum
• Manage the operational aspect of stock takes to ensure sufficient resources are available and trained correctly
• Assist in the development of work stoppage contingency and peak plans for area of responsibility
• Ensure contingency, performance management, development and training plans are in place for all warehouse staff
• Responsible for neat housekeeping of the warehouse internally and externally
• Manage the CHEP account and ensure that regular stock takes are conducted
• Drive yard management with suppliers and ensure safe operations of yard
• Any lawful and reasonable request

Desired Experience & Qualification

• Bachelor's Degree in Logistics Management or related field
• At least 5 years' experience in similar role
• Proficiency in Microsoft Office
• Warehouse Management System

Knowledge & Skills

• Meticulous attention to detail
• Ability to work under pressure and within tight timelines
• Ability to interpret a variety of instructions
• Excellent organizational skills
• Strong interpersonal and team management skills
• Strong time management skills
• Computer literacy in Ms Office applications (Ms Word, Ms Excel, and Ms Power Point) and Knowledge of Warehousing Management software
• Supply Chain Management experience
• Inventory Management knowledge
• Customer Service Orientation
• Strong leadership skills

Mid-Senior level

Full-time

Management and Manufacturing

Industries: Food and Beverage Services

Overview

To manage the Import and Export process across the Group and to ensure that the Company remains compliant and functions within all aspects of Exchange Control, SA VAT legislation, Customs & Excise and VAT & Importing.

• Assume full accountability for the Group's Import and Export processes
• Manage the service we provide to our export customers
• Ensure all exports are managed cost effectively
• Ensure exports and import operations operate within the legal requirements in terms of the Exchange Control, Customs and Excise and VAT and any other legal requirements that may apply
• Submit yearly budgets for the Imports & Exports division and report on monthly financials and petty cash expenses
• Manage the Export document and market inspection requirement for Group Development Export Project for both AME & SADC
• Assist and support AME & SADC with Development outsourced warehouse solution through our Freight forwarding partner (receiving, storage & loading)
• Have a clear understanding of the Import and legal requirements for the countries where we trade in terms of imports
• Calculate landed cost pricing on import consignments when requested
• Work closely with procurement on import projects and trading terms
• Work closely with Treasury for the booking of forward cover and any special requests to be communicated to the SARB
• Work closely with the International AP controller to ensure we remain aligned with Exchange control regulations and provide relevant import documentation to the SARB on time
• Investigate and report on all Audit request notifications received from SARB & SARS
• Oversee and monitor the import and exports consignments tracking schedule
• Report on supply chain financials - sundry account / AP risks / Debtors
• Manage and report on import service fee's charged per consignment
• Maintain an expert knowledge of Incoterms and insurance requirements
• Manage key relationships with all stakeholders:
• Export Partners
• Import suppliers
• Procurement
• Corporate e.g. Treasury / Tax division
• Finance
• AME / SADC
• Central Planning
• Export RCOE's / Import BU
• 3rd Party distributors
• Compliance Team
• Debtors
• Manage the export & import team, and ensure that their work is at the required standard
• Ensure that the export & import team receives the required training and knowledge to function in the role
• Ensure that the exports & import team operate within the audit requirements of the company
• Assist markets with alternative supply chain solutions in case of border restrictions / closures
• Support and assist relevant depots with obtaining and renewing of Export ZA Accreditation (FBICP, MPP, CMDC; WCPDC; KZNDC)
• Manage and oversee Export processes across the Group - Free State / Western Cape / KwaZulu Natal

• A minimum of Grade 12
• Preferably hold a Degree in Commerce or Logistics
• MS Office experience
• At least 5 years' Exports experience and 3 years' Imports experience
• Understanding of Exports regulations and how to apply
• Understanding of Exchange Control
• Exposure with the exportation of perishable commodity

• Excellent interpersonal skills
• Excellent writing and speaking skills
• Excellent organizational skills
• Excellent numeracy skills
• The ability to perform well under pressure
• Ability to adapt to regulation and process changes
• Meticulous attention to detail
• Energy and enthusiasm
• Advanced skills in MS office - word, excel, power point
• Familiarity with data processing systems
• Project administration experience
• Reporting experience
• Good leadership skills

Overview

To develop and execute strategic retail channel trade and marketing initiatives to drive sales growth, enhance market share and optimise profitability. Apply deep FMCG industry expertise, market insights and customer relationships to strengthen partnerships with key retailers, wholesalers and distributors. Identify opportunities for innovative product introductions in collaboration with the New Product Development team. Ensure seamless execution of trade marketing strategies, maximise brand equity and deliver exceptional value to consumers across national retail channels.

Strategy And Planning

• Analyse market trends, competitor activities and customer needs to inform data-driven go-to-market retail channel strategies aligned with the overall business objectives.
• Develop comprehensive retail channel marketing strategies in collaboration with the Group Executive: Supply Chain ensuring alignment with manufacturing, sales, profitability and brand growth goals.
• Identify opportunities to expand market share, enhance product distribution and recommend new retail products to meet evolving consumer demands.
• Collaborate with the Logistics and Supply Chain teams to ensure efficient execution of retail channel marketing initiatives, optimising product delivery across national channels.

Customer Management

• Build and maintain strong relationships with customers (key retail partners, wholesalers and distributors) to drive sales and brand visibility.
• Negotiate competitive trade agreements, joint business plans and promotional programmes with retailers, wholesalers and redistributors to maximise profitability and market reach.
• Manage customer expectations, resolve issues, and deliver exceptional customer service in collaboration with Key Accounts Managers to strengthen long-term partnerships.

Trade Marketing Execution

• Develop and implement annual trade marketing and promotional plans tailored to key customers, ensuring alignment with the national marketing strategies and budget targets.
• Engage with retailers on planned promotions and approve associated cost.
• Plan and execute impactful in-store promotions, displays and point-of-sale materials to optimise sales performance and return on investment (ROI) across retail channels.
• Develop and manage trade promotions, including pricing, discounts, and loyalty programmes to drive sales volumes and achieve rebate targets.
• Oversee trading terms and rebates, sign off monthly volume rebates to retailers.
• Manage and oversee the ordering process.
• Monitor national promotional campaigns, adjusting strategies proactively to meet budgeted goals and identify opportunities for further sales growth.
• Manage the trade marketing budget ensuring cost efficiency and ROI.

Collaboration And Communication

• Work closely with Manufacturing, Logistics and Brand teams to ensure seamless execution of trade marketing plans aligned with operational capabilities.
• Communicate trade marketing plans, performance metrics and opportunities, fostering cross functional collaboration to drive business results.

Performance Measurement And Analysis

• Track and analyse sales data, market share and customer metrics to evaluate the effectiveness of trade marketing initiatives.
• Provide actionable insights and recommendations to refine future trade marketing efforts, driving continuous improvement in ROI and competitiveness.
• Oversee and participate in key negotiations to achieve performance metrics e.g. pricing, shelf space, ranging and the successful launching of new products into retail.

Agents

• Draft and negotiate service levels with agents.
• Oversee the performance of third-party agents (e.g. Smollan, Daymon), ensuring compliance with service level agreements (SLAs) and alignment with trade marketing objectives.
• Brief agents, field sales and merchandising teams on promotional plans, ensure commitment to the strategic placement of Famous Brands' products and monitor the successful execution of in-store merchandising and promotional activities
• Leverage Smollan's merchandising teams and data tools to optimise in-store activations, product visibility and sales performance.
• Utilise Daymon's private brand capabilities for category optimisation and product placement.
• Collaborate with the Debtors team to maintain a healthy Debtors book.
• Collaborate with Vektor to support frozen distribution to retailers.

Redistributors

• Negotiate trading terms and pricing agreements with key redistributors and independent wholesalers to maximise profitability.
• Drive effective promotions across diverse channels (e.g. Informal, Independents, wholesalers and Retail Channels).

Brands

• Identify and communicate product opportunities by channel, and provide input into new product development based on customer insights.
• Promote the introduction of new ranges under existing brands to drive satisfaction, market share and sales.
• Provide input on packaging whilst adhering to packaging constraints to ensure compliance, consumer appeal and marketing effectiveness.
• Develop annual promotional plans for mainstream brands, review performance and identify new sales opportunities.
• Leverage Famous Brands' equity to increase awareness, loyalty and strategic retail partnerships.
• Harness market and consumer insights to identify innovative retail products (e.g. Debonairs Frozen Pizza) in collaboration with the New Product Development team.
• Coordinate the compilation of the Bill of Material in collaboration with the Manufacturing, Logistics and Finance teams and set competitive commercial pricing for new products.

Asset Base Control/Authorisation/Allocation

• Monitor asset allocation (e.g. Wimpy juice machines) to support retail operations and ensure the efficient use of resources.
• Authorise purchase orders for repairs, asset movements and promotional stands in line with budget.
• Approve repair costs and sign off all purchase orders.

Formal Education

• Bachelor's degree in Marketing, Business Management or related field.

Experience

• 7 to 10+ years' sales or marketing experience in a corporate environment, experience in developing and implementing FMCG business related strategies.
• Experience in leading Retail price, channel, category, field operations and key accounts management.

• Director

• Full-time

• Sales and Business Development
• Industries
• Food and Beverage Services

Overview

The purpose of this role is to support the New Business Function in executing investigations of new restaurant sites, coordinating development processes, and maintaining strong relationships with key stakeholders including Developers, Landlords, Project Managers and Franchise Partners. The role requires financial proficiency, administrative coordination, and an understanding of leasing and commercial processes to drive new business growth and expansion.

• Issue site investigation instructions to relevant New Business Managers and coordinate site visits.
• Assist in maintaining and strengthening relationships with identified Property Developers, Landlords, internal departments, and Franchise Partners.
• Track progress of projects and maintain all related database information, including mapping and spreadsheet systems of the New Business Division.
• Process initial franchise enquiries and applications.
• Compile weekly and monthly reports.
• Track and follow up on plan approvals sent to Landlords, internal departments, and Franchise Partners.
• Assist in compiling presentations for brands, developers, and Franchise Partners.
• Manage status reports, purchase orders, and requests to invoice.
• Financial & Development Process Management: Act as a gatekeeper in controlling financial and development processes (Risk POs) in collaboration with the Debtors team, ensuring accurate tracking of joining fees and budgets.
• Business Performance & Pipeline Tracking: Support New Business Managers in tracking performance against budgeted new business turnover, store openings, and pipeline progress.
• GAP Analysis: Assist New Business Managers in tracking and closing development gaps by analyzing GAP vs PIPELINE vs closed opportunities.
• Reporting and Performance Metrics: Regular tracking and reporting of new business development performance.
• Accurate maintenance of databases and financial tracking tools.
• Effective collaboration and communication with internal and external stakeholders.
• Timely execution of leasing and site investigation processes.

• Minimum matric/grade 12
• Relevant diploma/degree will be advantages
• Minimum of 3 years of related experience in an administrative support function.
• Preferred experience in the property/leasing sector.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: Food and Beverage Services

Note: This description reflects the responsibilities and requirements for the New Business Administrator: Signature Brands at Famous Brands role and excludes unrelated postings and boilerplate content.

Join to apply for the Brand Ambassador role at AJ Roodt Consulting

Human Resources and Industrial Relations Management Consulting and Recruitment Services

You Will Be Responsible For

• Meeting daily, weekly, and monthly sales targets
• Ensuring visual merchandising is attractive, on-brand, and stock levels are maintained
• Replenish shelves regularly and ensure product displays are neat and enticing
• Provide a pleasant and professional customer experience
• Process sales transactions accurately and efficiently, following proper procedures
• Reconcile daily till sales and complete banking activities with accuracy and integrity
• Maintain product knowledge to confidently assist and educate customers
• Support promotional campaigns and in-store events
• Perform any additional duties as assigned by the store manager

• Matric / Grade 12 or Equivalent
• And/or Tertiary Qualification
• Minimum of 2 years of experience in luxury retail
• Strong communication and interpersonal skills
• Ability to work effectively in a dynamic retail environment
• A passion for art and design

• Join a well known brand within Retail
• Work in a company with a solid track record of performance
• Opportunity to make a positive impact

• Entry level

• Full-time

• Sales and Business Development

• Retail

The Role

You Will Be Responsible For

• Meeting daily, weekly, and monthly sales targets
• Ensuring visual merchandising is attractive, on-brand, and stock levels are maintained
• Replenish shelves regularly and ensure product displays are neat and enticing
• Provide a pleasant and professional customer experience
• Process sales transactions accurately and efficiently, following proper procedures
• Reconcile daily till sales and complete banking activities with accuracy and integrity
• Maintain product knowledge to confidently assist and educate customers
• Support promotional campaigns and in-store events
• Perform any additional duties as assigned by the store manager

• Matric / Grade 12 or Equivalent
• And/or Tertiary Qualification
• Minimum of 2 years of experience in luxury retail
• Strong communication and interpersonal skills
• Ability to work effectively in a dynamic retail environment
• A passion for art and design

• Join a well known brand within Retail
• Work in a company with a solid track record of performance
• Opportunity to make a positive impact