130 Hospitality jobs in Cape Town

Our client is seeking an experienced and educated hospitality AGM to join their team.

Location: Cape Town

Requirements:

• Grade 12
• National Diploma in Hospitality Management OR relevant C&G Diploma (NOT negotiable)
• Exposure to F&B (experience or studies) is an advantage
• Computer literacy, especially in Microsoft Office Suite
• 2 years of management experience in a similar position

About:

• The career trajectory will begin within the realms of the front office and then transition to a focus on F&B.
• Manages day-to-day leadership and direction of the business.
• Maximising sales and revenue of the business.
• Assisting the GM in running the business, ensuring profitability and smooth functioning of all departments.

How to Apply via our website:

Our client is seeking an experienced and educated hospitality AGM to join their team.

Location: Cape Town

Requirements:

• Grade 12
• National Diploma in Hospitality Management OR relevant C&G Diploma (NOT negotiable)
• Exposure to F&B (experience or studies) is an advantage
• Computer literacy, especially in Microsoft Office Suite
• 2 years of management experience in a similar position

About:

• The career trajectory will begin within the realms of the front office and then transition to a focus on F&B.
• Manages day-to-day leadership and direction of the business.
• Maximising sales and revenue of the business.
• Assisting the GM in running the business, ensuring profitability and smooth functioning of all departments.

How to Apply via our website:

Job title : Senior Project Manager – Hospitality

Job Location : Western Cape, Cape Town Deadline : August 01, 2025 Quick Recommended Links

• Jobs by Location
• Job by industries

What you’ll be doing (and why you’ll enjoy it)

• You’ll lead a multi-disciplinary factory team across woodworking, welding, fibreglass, and canvas production. From planning schedules and managing materials to ensuring high-quality output, you’ll be at the heart of operations, visible, proactive, and deeply involved. With direct oversight of 25–30 staff at peak times, your leadership will ensure production timelines are met and that the team grows in capability and cohesion. Your input will also support seasonal construction campaigns and contribute to process improvement.

Where you’ll be doing it

• Our client is an innovative company at the forefront of the luxury outdoor hospitality sector, producing bespoke glamping structures across South Africa. Their Cape Town-based facility builds everything in-house, from wooden decks and furniture to canvas and fibreglass components. It’s a creative, fast-paced environment that values initiative, efficiency, and teamwork.

What you’ll need

• You’ll bring senior-level production experience, ideally in construction or technical manufacturing. Strong organisational and people management skills are essential, as is a practical understanding of diverse production disciplines. While tertiary education is preferred, your mindset and capability matter most. Being coachable, system-oriented, and operationally savvy will set you apart.

Lead Transformative Hospitality Projects Across Premier Destinations
Construction & Hospitality | R20m+ Project Budgets

About Our Client
My client is a renowned South African tourism and hospitality group, known for its commitment to exceptional service and the highest operational standards. With a strong presence in sought-after locations and a passion for developing talent, the company blends luxury and innovation in every guest experience.

Operating in a dynamic, fast-paced environment, my client places a strong emphasis on professional growth, with career development and performance incentives at the core of its employee offering. If you're inspired by building memorable spaces and thrive under pressure, this is where your career can thrive.

The Role: Project Manager
Reporting directly to the CEO, the Project Manager will oversee and execute seasonal and once-off projects across the company's extensive property portfolio. This role combines hands-on coordination with strategic oversight to ensure that every project meets the group's exacting standards. From construction to asset enhancement, you'll play a key role in shaping spaces that delight guests and honour owner expectations.

Key Responsibilities

• Develop and maintain comprehensive project plans, including timelines, budgets, and resources
• Define project scope and collaborate with architects, engineers, and stakeholders
• Conduct feasibility studies, risk assessments, and manage project risks
• Monitor project deliverables and ensure compliance with building regulations
• Manage budgeting and cost control for projects upwards of R20 million
• Lead and motivate the teams, including site staff and subcontractors
• Maintain accurate asset records and monitor asset performance
• Implement and track quality assurance and control measures
• Manage project schedules to ensure on-time delivery
• Liaise with stakeholders, providing updates and addressing concerns
• Negotiate with suppliers and contractors, and manage project contracts
• Conduct regular site inspections and implement corrective actions where needed

About You

• 5-8 years of experience in project management, preferably within construction or hospitality
• Proven success managing large-scale projects (R20 million+), from planning to completion
• Bachelor's degree in Construction Management, Civil Engineering, Architecture, or related field
• Strong knowledge of building codes, regulations, and asset management principles
• Proficient in MS Office and project management software
• Excellent leadership, communication, and negotiation skills
• Highly organized with the ability to manage multiple projects simultaneously
• Analytical thinker with strong problem-solving ability
• Adaptable, self-motivated, and capable of working in a high-pressure environment

If you're driven to create impact through exceptional project execution and thrive in a people-focused, high-performance company, this could be your next big move.

Desired Skills:

• Hospitality
• Construction
• Project Management

Reference

Sector Customer Services / Hospitality / Agriculture

Location Cape Town

Job Type full_time

Experience 4 to 6 years

Qualifications No education

Package Negotiable

Description

Our client, a prominent and renowned Wine Estate, is seeking to employ a Hospitality / Customer Experience Manager to their team based in in Cape Town.

Our client is well know for delivering world-class, quality wines, sensory encounters and special experiences.

As the Hospitality / Customer Experience Manager, you are responsible for orchestrating an unparalleled hospitality experience for our guests at every touchpoint within our establishment.

Your primary focus will be on enhancing service standards, increasing sales, and optimizing operational efficiency within the tasting rooms.

This pivotal role involves leading a team to ensure that every aspect of guest interaction aligns with the quality and essence that defines our brand.

Requirements:

• Exceptional leadership abilities to inspire and guide teams effectively.
• Decisive decision-making skills to navigate diverse operational scenarios.
• Ability to thrive under pressure and maintain composure during peak periods.
• Strong planning and organizational skills for efficient resource allocation.
• Prior experience in hospitality management.
• Excellent communication and interpersonal skills.
• Proven track record of driving sales, managing budgets, and achieving business objectives.

Responsibilities:

Hospitality Management:

• Supervise floor managers to uphold high service standards among staff members.
• Collaborate with the Reservations and Sales Administrator to organize various functions such as tastings, meetings, staff events, and marketing activities.
• Conduct regular training sessions to ensure a consistently high level of service in the Tasting Room and across all guest interactions.
• Manage the end-to-end customer experience on the estate, exceeding guest expectations and creating memorable experiences.
• Uphold exceptional customer service standards and resolve any guest issues or complaints professionally and efficiently.
• Develop and implement comprehensive training programs to foster staff development and continuous improvement.
• Foster a culture of innovation and excellence within the hospitality team.
• Build and maintain strong relationships with key stakeholders, including suppliers and partners, to enhance overall guest experience.
• Monitor industry trends, competitor activities, and guest feedback to stay ahead in the market and continuously improve offerings.
• Collaborate with other departments to ensure seamless operations and enhance overall guest satisfaction.
• Lead by example, demonstrating professionalism, integrity, and a passion for hospitality excellence.

Administrative Duties:

• Oversee the opening and closing procedures for all Tasting Rooms and stores, ensuring compliance with operational standards.
• Manage front-of-house staff, including rostering, overtime approvals, disciplinary actions, and recruitment.
• Handle online reviews and customer complaints professionally, addressing issues promptly and implementing corrective measures as needed.
• Continuously evaluate services and offerings, devising improvement plans to enhance guest satisfaction and drive sales.
• Monitor and control stock levels, including retail items, water, packaging, etc., in alignment with budgetary constraints.
• Conduct regular stock control audits and ensure accurate storeroom reconciliations.
• Collaborate with the Sales and Marketing Manager to set monthly sales targets and execute the strategies to achieve them.
• Prepare and present detailed monthly sales and operational reports to senior management.
• Execute business objectives outlined by senior management, contributing to overall business growth and operational excellence.

Kindly note that only shortlisted candidates will be contacted.
Please be advised that if you do not receive a response within two weeks of applying, you can consider your application unsuccessful.

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Lead Dynamic Campaigns & Drive Revenue at Iconic Hospitality Destinations
Sales, Marketing & Revenue | Hospitality | Based at Harbour House Hermanus & Camps Bay Village

About Our Client
My client is a leading name in South African tourism and hospitality, renowned for exceptional guest experiences and iconic property offerings. With a strong commitment to excellence, innovation, and employee growth, the group empowers team members to deliver world-class service while building rewarding, long-term careers.

The Role: Marketing & Sales Manager
The Marketing & Sales Manager will lead the planning and execution of integrated sales and marketing strategies to boost direct enquiries, digital traffic, and overall property revenue. This role blends strategic leadership with hands-on execution, managing digital platforms, driving promotions, refining messaging, and aligning all efforts with the brand's goals. Reporting into the broader executive team, you'll work closely with operations and group marketing to ensure each property's story is powerfully told and effectively sold.

Key Responsibilities

• Develop and implement innovative, multi-channel marketing and sales strategies
• Maintain in-depth knowledge of all products, rates, promotions, and service offerings
• Lead direct sales efforts and identify new avenues for business development
• Drive bookings through proactive online marketing and lead generation campaigns
• Manage performance reporting, market analysis, and competitor benchmarking
• Maintain websites and digital content to ensure alignment with brand and property goals
• Collaborate with the group marketing team to deliver targeted campaigns and consistent messaging
• Develop annual marketing plans for both properties, managing budgets and timelines
• Execute social media, email, SEO, SEM, and third-party platform strategies
• Coordinate with event partners, festivals, and local campaigns to increase brand exposure
• Handle client relationships, including sales calls, site inspections, and contract negotiations
• Analyse sales data, report on KPIs, and support budgeting and revenue tracking
• Monitor guest reviews and ensure responses follow protocol
• Ensure service, aesthetics, and guest experience match the expectations created by marketing

About You

• Grade 12 (Matric) is required
• 3-5 years of experience in a similar sales and marketing role within hospitality
• Previous experience in a sales-led, target-driven environment is essential
• Familiarity with Opera PMS or similar systems is advantageous
• Strong communication, copywriting, and presentation skills
• Strategic thinker with the ability to interpret data and drive results
• Experience with digital platforms, traditional media, and content creation
• Organised, analytical, and proactive under pressure
• Highly collaborative, with the ability to lead projects and coordinate across departments
• Strong client management and negotiation skills
• A passion for hospitality, customer experience, and creating lasting guest impressions

This role is ideal for a performance-driven marketing and sales professional ready to make a direct impact on revenue and brand visibility at two high-profile hospitality destinations.

Desired Skills:

• Lead Generation Management
• Targeted email marketing
• Services marketing
• Advertising schedules
• Social media
• Social Media Account Management
• Social media marketing
• Online Marketing Management
• Partnerships Account Management
• Communication marketing
• Promoting Events
• Creative writing
• Marketing Copy

Job category: Hospitality, Hotel, Catering, Tourism and Travel

Location: Cape Town

Contract: Permanent

EE position: No

Adapt IT (Pty) Ltd is a subsidiary of Adapt IT Holdings Proprietary Limited and a market leader in developing specialised vertical market software and digitally-led business solutions that assist clients across targeted industries to Achieve More by improving their customer experience, core business operations, business administration and enterprise resource planning.

We are currently recruiting for a Hospitality Systems Consultant - Opera based in Durban or Cape Town to be responsible for Opera products installation, maintenance, and support for all projects assigned to them. Responsible for documenting internal installation SOPs and all project-related documents.

The hospitality systems consultant supervisor is responsible for Opera products installation, maintenance, and support for all projects assigned to them. Responsibilities include:

1. Maintaining high-quality customer service
2. Upholding Adapt IT Opera values and procedures
3. Ensuring customer success in all project implementations
4. Maintaining good customer relationships
5. Implementing new solutions that meet customer requirements
6. Troubleshooting software programs for databases, applications, and tools
7. Building and maintaining a deep knowledge set of solutions offerings against major competitors

1. Project Implementation

Responsibilities include:

1. Conducting scoping meetings and pre-installation meetings.
2. Holding telephonic meetings with Project Managers and Account Managers outside Johannesburg or communicating via electronic mail or MS Teams.
3. Ensuring that installation standards are met.
4. Completing each project within schedule.
5. Conducting project sign-off meetings with clients, during which the sign-off documentation is completed.
6. Liaising with clients and managing each installation, training, refresher training, site visit, or any other dealings deemed fit by the company.
7. Conducting internal HSC training.
8. Ensuring that HSCs are kept up to date with the latest upgrades and products.
9. Working closely with the Installations Manager to manage complex installations.
10. Producing training materials as required from time to time.
11. Presenting training courses to other Opera Consultants as required.
12. Ensuring that there are training environments for HSCs.
13. Testing and troubleshooting new versions prior to release.

1. Matric / Grade 12 / Equivalent
2. Opera Product knowledge
3. Minimum 3 – 5 years related experience within the hotel industry
4. IT qualification i.e. A/N, CCNA or IT Diploma; or Hospitality management qualification (will be an advantage)
5. Must be available for duty on the support desk from time to time
6. Able to travel
7. Reliable vehicle

1. Excellent communication skills, both oral and written
2. Meticulous, with high attention to detail
3. Great interpersonal skills
4. Excellent problem-solving and troubleshooting skills
5. Excellent technical aptitude
6. Demonstrated ability to take initiative and carry out assigned tasks to completion
7. Good organizational skills and time management
8. Committed, motivated, and able to achieve tasks in line with deadlines
9. Able to prioritize important tasks and adhere to deadlines

Reference

Sector Customer Services / Hospitality / Agriculture

Location Cape Town

Job Type full_time

Experience 4 to 6 years

Qualifications No education

Package Negotiable

Description

Our client, a prominent and renowned Wine Estate, is seeking to employ a Hospitality / Customer Experience Manager to their team based in in Cape Town.

Our client is well know for delivering world-class, quality wines, sensory encounters and special experiences.

As the Hospitality / Customer Experience Manager, you are responsible for orchestrating an unparalleled hospitality experience for our guests at every touchpoint within our establishment.

Your primary focus will be on enhancing service standards, increasing sales, and optimizing operational efficiency within the tasting rooms.

This pivotal role involves leading a team to ensure that every aspect of guest interaction aligns with the quality and essence that defines our brand.

Requirements:

• Exceptional leadership abilities to inspire and guide teams effectively.
• Decisive decision-making skills to navigate diverse operational scenarios.
• Ability to thrive under pressure and maintain composure during peak periods.
• Strong planning and organizational skills for efficient resource allocation.
• Prior experience in hospitality management.
• Excellent communication and interpersonal skills.
• Proven track record of driving sales, managing budgets, and achieving business objectives.

Responsibilities:

Hospitality Management:

• Supervise floor managers to uphold high service standards among staff members.
• Collaborate with the Reservations and Sales Administrator to organize various functions such as tastings, meetings, staff events, and marketing activities.
• Conduct regular training sessions to ensure a consistently high level of service in the Tasting Room and across all guest interactions.
• Manage the end-to-end customer experience on the estate, exceeding guest expectations and creating memorable experiences.
• Uphold exceptional customer service standards and resolve any guest issues or complaints professionally and efficiently.
• Develop and implement comprehensive training programs to foster staff development and continuous improvement.
• Foster a culture of innovation and excellence within the hospitality team.
• Build and maintain strong relationships with key stakeholders, including suppliers and partners, to enhance overall guest experience.
• Monitor industry trends, competitor activities, and guest feedback to stay ahead in the market and continuously improve offerings.
• Collaborate with other departments to ensure seamless operations and enhance overall guest satisfaction.
• Lead by example, demonstrating professionalism, integrity, and a passion for hospitality excellence.

Administrative Duties:

• Oversee the opening and closing procedures for all Tasting Rooms and stores, ensuring compliance with operational standards.
• Manage front-of-house staff, including rostering, overtime approvals, disciplinary actions, and recruitment.
• Handle online reviews and customer complaints professionally, addressing issues promptly and implementing corrective measures as needed.
• Continuously evaluate services and offerings, devising improvement plans to enhance guest satisfaction and drive sales.
• Monitor and control stock levels, including retail items, water, packaging, etc., in alignment with budgetary constraints.
• Conduct regular stock control audits and ensure accurate storeroom reconciliations.
• Collaborate with the Sales and Marketing Manager to set monthly sales targets and execute the strategies to achieve them.
• Prepare and present detailed monthly sales and operational reports to senior management.
• Execute business objectives outlined by senior management, contributing to overall business growth and operational excellence.

Kindly note that only shortlisted candidates will be contacted.
Please be advised that if you do not receive a response within two weeks of applying, you can consider your application unsuccessful.

I've applied, now what? Do you have any job openings? What should I wear to my Headhunters Interview? How long should I wait before I get contacted?

For the answers to these questions and many more, check out our FAQs

Don't miss out on new job opportunities! Get notified and stay ahead in your career journey.

Getting that dream job starts with making sure you have a professional CV.

Copyright Headhunters. All Rights Reserved. Website design Port Elizabeth by Perfect Circle

Job category: Hospitality, Hotel, Catering, Tourism and Travel

Location: Cape Town

Contract: Permanent

EE position: No

Adapt IT (Pty) Ltd is a subsidiary of Adapt IT Holdings Proprietary Limited and a market leader in developing specialised vertical market software and digitally-led business solutions that assist clients across targeted industries to Achieve More by improving their customer experience, core business operations, business administration and enterprise resource planning.

We are currently recruiting for a Hospitality Systems Consultant - Opera based in Durban or Cape Town to be responsible for Opera products installation, maintenance, and support for all projects assigned to them. Responsible for documenting internal installation SOPs and all project-related documents.

The hospitality systems consultant supervisor is responsible for Opera products installation, maintenance, and support for all projects assigned to them. Responsibilities include:

1. Maintaining high-quality customer service
2. Upholding Adapt IT Opera values and procedures
3. Ensuring customer success in all project implementations
4. Maintaining good customer relationships
5. Implementing new solutions that meet customer requirements
6. Troubleshooting software programs for databases, applications, and tools
7. Building and maintaining a deep knowledge set of solutions offerings against major competitors

1. Project Implementation

Responsibilities include:

1. Conducting scoping meetings and pre-installation meetings.
2. Holding telephonic meetings with Project Managers and Account Managers outside Johannesburg or communicating via electronic mail or MS Teams.
3. Ensuring that installation standards are met.
4. Completing each project within schedule.
5. Conducting project sign-off meetings with clients, during which the sign-off documentation is completed.
6. Liaising with clients and managing each installation, training, refresher training, site visit, or any other dealings deemed fit by the company.
7. Conducting internal HSC training.
8. Ensuring that HSCs are kept up to date with the latest upgrades and products.
9. Working closely with the Installations Manager to manage complex installations.
10. Producing training materials as required from time to time.
11. Presenting training courses to other Opera Consultants as required.
12. Ensuring that there are training environments for HSCs.
13. Testing and troubleshooting new versions prior to release.

1. Matric / Grade 12 / Equivalent
2. Opera Product knowledge
3. Minimum 3 – 5 years related experience within the hotel industry
4. IT qualification i.e. A/N, CCNA or IT Diploma; or Hospitality management qualification (will be an advantage)
5. Must be available for duty on the support desk from time to time
6. Able to travel
7. Reliable vehicle

1. Excellent communication skills, both oral and written
2. Meticulous, with high attention to detail
3. Great interpersonal skills
4. Excellent problem-solving and troubleshooting skills
5. Excellent technical aptitude
6. Demonstrated ability to take initiative and carry out assigned tasks to completion
7. Good organizational skills and time management
8. Committed, motivated, and able to achieve tasks in line with deadlines
9. Able to prioritize important tasks and adhere to deadlines