142 Hospitality jobs in Cape Town

• Proven experience in luxury hospitality (front of house, guest relations, F&B service, or management).
• A genuine passion for delivering exceptional guest experiences.
• Strong communication and people skills - able to engage, inspire and motivate.
• Professional presence, attention to detail, and a commitment to excellence.
• Flexibility to travel to different properties and adapt to different environments.
  
  

• Train and coach hospitality teams to deliver consistent 5-star service.
• Share your expertise, industry insights, and best practices.
• Support teams in upholding brand standards and delivering memorable guest experiences.
• Become a key ambassador for service excellence in our organisation.
  
  

Bring Stories to Life in a Leading Hospitality Brand
Marketing & Communications | Tourism & Hospitality | Based in Cape Town

About Our Client
My client is a well-established South African tourism and hospitality group, known for delivering premium guest experiences through attention to detail, high standards, and a culture of continuous improvement. With a focus on employee growth and development, the company offers dynamic career paths, exciting challenges, and a supportive environment where creativity and innovation are valued.

If you are passionate about travel, experiences, and storytelling, and want to contribute to a brand that goes the extra mile for guests, this opportunity is tailor-made for you.

The Role: Copywriter
As the Copywriter, you will play a central role in shaping the brand's voice across multiple platforms. You'll create compelling written content for marketing campaigns, websites, guest communications, and brand collateral. Drawing on your creativity and understanding of audience behavior, you'll help drive engagement and build brand loyalty. From concept to execution, your content will align with strategic objectives while capturing the essence of the client's diverse hospitality offerings.

Key Responsibilities

• Craft persuasive, original copy for digital and print marketing campaigns

• Collaborate with design, sales, and marketing teams to bring creative concepts to life

• Write and edit website content, social media captions, newsletters, brochures, and more

• Conduct market research to stay ahead of industry trends and guest expectations

• Ensure consistency in tone, voice, and messaging across all content

• Contribute to brainstorming sessions and campaign ideation

• Refine messaging based on performance insights and customer engagement data

• Maintain strong brand alignment across multiple properties and services

About You

• Matric (Grade 12) is essential

• 2-3 years of experience in a similar content, marketing, or communications role

• Exceptional writing and verbal communication skills

• Highly creative, with the ability to generate fresh, engaging ideas

• Proficient in Microsoft Excel and content planning tools

• Passionate about hospitality, guest experience, and the travel industry

• Collaborative and able to work across departments

• Organised, detail-oriented, and able to manage multiple deadlines

• Comfortable working in a fast-paced, high-performance environment

If you're ready to create content that inspires, informs, and drives results within a top-tier hospitality brand, this is your opportunity to grow your career.

Our client is seeking an experienced and educated hospitality AGM to join their team.

Location: Cape Town

Requirements:

• Grade 12
• National Diploma in Hospitality Management OR relevant C&G Diploma (NOT negotiable)
• Exposure to F&B (experience or studies) is an advantage
• Computer literacy, especially in Microsoft Office Suite
• 2 years of management experience in a similar position

About:

• The career trajectory will begin within the realms of the front office and then transition to a focus on F&B.
• Manages day-to-day leadership and direction of the business.
• Maximising sales and revenue of the business.
• Assisting the GM in running the business, ensuring profitability and smooth functioning of all departments.

How to Apply via our website:

Durbanville, Cape Town | Full-Time

Are you passionate about travel, marketing, and delivering real results? Our client isa leading outsourced Sales & Marketing agency for boutique hotels, lodges, and guest houses across Africa, is looking for a Hospitality Marketing Manager to join our growing team!

What Youll Do:

• Lead and implement marketing strategies that drive brand awareness and direct bookings
• Plan and manage multi-channel campaigns (digital, print, PR)
• Oversee website, blog, email newsletter, and content calendar execution
• Collaborate with sales, social media, and design teams
• Manage external vendors (designers, photographers, media buyers)
• Report on campaign performance and optimise accordingly

What Youll Bring:

• 5+ years experience in marketing (preferably in hospitality or tourism)
• Strong digital marketing know-how (Google Ads, SEO, email, socials)
• Excellent copywriting and storytelling skills
• Project management experience across multiple clients/brands
• A creative, strategic and solutions-driven mindset

Bonus Points:

• Background in hotels/lodges or tourism sector
• Canva, Mailchimp, WordPress, Meta Business Suite experience
• Love for African travel, lifestyle, and hospitality

Join a company that thrives on creativity, collaboration, and crafting unforgettable guest experiences.

Drive Technological Excellence Across Hospitality Operations
IT Infrastructure | Hospitality | Cape Town Area

About Our Client
My client is a leading South African hospitality group known for delivering exceptional guest experiences across multiple properties. With an emphasis on innovation and efficiency, the business integrates top-tier technology solutions to ensure operational excellence and outstanding customer service.

Serving a user base of over 200 across diverse locations, the company values proactive leadership, strategic planning, and staying ahead of ever-evolving tech trends. This is an ideal environment for an ambitious IT leader who thrives in a dynamic, service-driven industry.

The Role: IT Manager
The IT Manager will be responsible for overseeing all technology systems, infrastructure, and services across the business. This includes managing hardware, software, networks, and vendor coordination while ensuring the continuous improvement, security, and reliability of IT systems. Your goal will be to deliver maximum efficiency, reduce risk, and enable business continuity while supporting exceptional customer and staff experiences.

Key Responsibilities

• Oversee daily IT operations across multiple systems, including networks, servers, security, software, and end-user support
• Provide strategic direction and recommendations for technology advancements
• Manage a team of IT support staff and external vendors
• Maintain and optimise all server, cloud, and client-based systems (Windows, Mac, Microsoft 365, Azure AD, Citrix, SQL, Micros Opera, Sage Evolution, etc.)
• Ensure robust backup and disaster recovery processes (Vembu, Mimecast, BDRSuite)
• Monitor and secure all network infrastructure (Sophos XGS Firewall, VPNs, VLANs, Netgear, Ruckus Wi-Fi)
• Maintain and support AV systems, CCTV (Hikvision), VOIP/PABX, mobile communications, and access control
• Evaluate and implement IT audit controls and ensure compliance with policies
• Oversee inventory of hardware/software and license management
• Stay informed on cybersecurity threats and train staff accordingly
• Be available for support outside of standard working hours when necessary
• Contribute to monthly reporting, internal audits, and continuous improvement of systems and service

About You

• Minimum of 5 years' experience in IT and Operations support, with 2+ years in a supervisory/management role
• Degree or diploma in Information Technology or related field
• Strong technical knowledge across infrastructure, networks, virtualisation, and systems administration
• Proven experience in hospitality environments is advantageous
• Proficient in Windows Server, Active Directory, Microsoft 365, Azure, networking, and cybersecurity
• Excellent communication and interpersonal skills, with a customer-first mindset
• Strong problem-solving and analytical skills
• Well-organised, proactive, and calm under pressure
• Experience managing IT assets, audits, and compliance processes

This role is ideal for a tech-savvy leader passionate about service excellence, innovation, and keeping systems performing at their best in a fast-paced hospitality environment.

Desired Skills:

• IT
• ITIL management
• IT service
• Management ICT
• Service Management
• Software Asset Management
• Service Level Management
• Supplier Relationship Management
• Service Delivery

Drive Technological Excellence Across Hospitality Operations
IT Infrastructure | Hospitality | Cape Town Area

About Our Client
My client is a leading South African hospitality group known for delivering exceptional guest experiences across multiple properties. With an emphasis on innovation and efficiency, the business integrates top-tier technology solutions to ensure operational excellence and outstanding customer service.

Serving a user base of over 200 across diverse locations, the company values proactive leadership, strategic planning, and staying ahead of ever-evolving tech trends. This is an ideal environment for an ambitious IT leader who thrives in a dynamic, service-driven industry.

The Role: IT Manager
The IT Manager will be responsible for overseeing all technology systems, infrastructure, and services across the business. This includes managing hardware, software, networks, and vendor coordination while ensuring the continuous improvement, security, and reliability of IT systems. Your goal will be to deliver maximum efficiency, reduce risk, and enable business continuity while supporting exceptional customer and staff experiences.

Key Responsibilities

• Oversee daily IT operations across multiple systems, including networks, servers, security, software, and end-user support

• Provide strategic direction and recommendations for technology advancements

• Manage a team of IT support staff and external vendors

• Maintain and optimise all server, cloud, and client-based systems (Windows, Mac, Microsoft 365, Azure AD, Citrix, SQL, Micros Opera, Sage Evolution, etc.)

• Ensure robust backup and disaster recovery processes (Vembu, Mimecast, BDRSuite)

• Monitor and secure all network infrastructure (Sophos XGS Firewall, VPNs, VLANs, Netgear, Ruckus Wi-Fi)

• Maintain and support AV systems, CCTV (Hikvision), VOIP/PABX, mobile communications, and access control

• Evaluate and implement IT audit controls and ensure compliance with policies

• Oversee inventory of hardware/software and license management

• Stay informed on cybersecurity threats and train staff accordingly

• Be available for support outside of standard working hours when necessary

• Contribute to monthly reporting, internal audits, and continuous improvement of systems and service

About You

• Minimum of 5 years' experience in IT and Operations support, with 2+ years in a supervisory/management role

• Degree or diploma in Information Technology or related field

• Strong technical knowledge across infrastructure, networks, virtualisation, and systems administration

• Proven experience in hospitality environments is advantageous

• Proficient in Windows Server, Active Directory, Microsoft 365, Azure, networking, and cybersecurity

• Excellent communication and interpersonal skills, with a customer-first mindset

• Strong problem-solving and analytical skills

• Well-organised, proactive, and calm under pressure

• Experience managing IT assets, audits, and compliance processes

This role is ideal for a tech-savvy leader passionate about service excellence, innovation, and keeping systems performing at their best in a fast-paced hospitality environment.

Our client is seeking an experienced and educated hospitality AGM to join their team.

Location: Cape Town

Requirements:

• Grade 12
• National Diploma in Hospitality Management OR relevant C&G Diploma (NOT negotiable)
• Exposure to F&B (experience or studies) is an advantage
• Computer literacy, especially in Microsoft Office Suite
• 2 years of management experience in a similar position

About:

• The career trajectory will begin within the realms of the front office and then transition to a focus on F&B.
• Manages day-to-day leadership and direction of the business.
• Maximising sales and revenue of the business.
• Assisting the GM in running the business, ensuring profitability and smooth functioning of all departments.

How to Apply via our website:

Lead Transformative Hospitality Projects Across Premier Destinations
Construction & Hospitality | R20m+ Project Budgets

About Our Client
My client is a renowned South African tourism and hospitality group, known for its commitment to exceptional service and the highest operational standards. With a strong presence in sought-after locations and a passion for developing talent, the company blends luxury and innovation in every guest experience.

Operating in a dynamic, fast-paced environment, my client places a strong emphasis on professional growth, with career development and performance incentives at the core of its employee offering. If you're inspired by building memorable spaces and thrive under pressure, this is where your career can thrive.

The Role: Project Manager
Reporting directly to the CEO, the Project Manager will oversee and execute seasonal and once-off projects across the company's extensive property portfolio. This role combines hands-on coordination with strategic oversight to ensure that every project meets the group's exacting standards. From construction to asset enhancement, you'll play a key role in shaping spaces that delight guests and honour owner expectations.

Key Responsibilities

• Develop and maintain comprehensive project plans, including timelines, budgets, and resources
• Define project scope and collaborate with architects, engineers, and stakeholders
• Conduct feasibility studies, risk assessments, and manage project risks
• Monitor project deliverables and ensure compliance with building regulations
• Manage budgeting and cost control for projects upwards of R20 million
• Lead and motivate the teams, including site staff and subcontractors
• Maintain accurate asset records and monitor asset performance
• Implement and track quality assurance and control measures
• Manage project schedules to ensure on-time delivery
• Liaise with stakeholders, providing updates and addressing concerns
• Negotiate with suppliers and contractors, and manage project contracts
• Conduct regular site inspections and implement corrective actions where needed

About You

• 5-8 years of experience in project management, preferably within construction or hospitality
• Proven success managing large-scale projects (R20 million+), from planning to completion
• Bachelor's degree in Construction Management, Civil Engineering, Architecture, or related field
• Strong knowledge of building codes, regulations, and asset management principles
• Proficient in MS Office and project management software
• Excellent leadership, communication, and negotiation skills
• Highly organized with the ability to manage multiple projects simultaneously
• Analytical thinker with strong problem-solving ability
• Adaptable, self-motivated, and capable of working in a high-pressure environment

If you're driven to create impact through exceptional project execution and thrive in a people-focused, high-performance company, this could be your next big move.

Desired Skills:

• Hospitality
• Construction
• Project Management

Lead Dynamic Campaigns & Drive Revenue at Iconic Hospitality Destinations
Sales, Marketing & Revenue | Hospitality | Based at Camps Bay Village

About Our Client
My client is a leading name in South African tourism and hospitality, renowned for exceptional guest experiences and iconic property offerings. With a strong commitment to excellence, innovation, and employee growth, the group empowers team members to deliver world-class service while building rewarding, long-term careers.

The Role: Marketing & Sales Manager
The Marketing & Sales Manager will lead the planning and execution of integrated sales and marketing strategies to boost direct enquiries, digital traffic, and overall property revenue. This role blends strategic leadership with hands-on execution, managing digital platforms, driving promotions, refining messaging, and aligning all efforts with the brand's goals. Reporting into the broader executive team, you'll work closely with operations and group marketing to ensure each property's story is powerfully told and effectively sold.

Key Responsibilities

• Develop and implement innovative, multi-channel marketing and sales strategies

• Maintain in-depth knowledge of all products, rates, promotions, and service offerings

• Lead direct sales efforts and identify new avenues for business development

• Drive bookings through proactive online marketing and lead generation campaigns

• Manage performance reporting, market analysis, and competitor benchmarking

• Maintain websites and digital content to ensure alignment with brand and property goals

• Collaborate with the group marketing team to deliver targeted campaigns and consistent messaging

• Develop annual marketing plans for both properties, managing budgets and timelines

• Execute social media, email, SEO, SEM, and third-party platform strategies

• Coordinate with event partners, festivals, and local campaigns to increase brand exposure

• Handle client relationships, including sales calls, site inspections, and contract negotiations

• Analyse sales data, report on KPIs, and support budgeting and revenue tracking

• Monitor guest reviews and ensure responses follow protocol

• Ensure service, aesthetics, and guest experience match the expectations created by marketing

About You

• Grade 12 (Matric) is required

• 3-5 years of experience in a similar sales and marketing role within hospitality

• Previous experience in a sales-led, target-driven environment is essential

• Familiarity with Opera PMS or similar systems is advantageous

• Strong communication, copywriting, and presentation skills

• Strategic thinker with the ability to interpret data and drive results

• Experience with digital platforms, traditional media, and content creation

• Organised, analytical, and proactive under pressure

• Highly collaborative, with the ability to lead projects and coordinate across departments

• Strong client management and negotiation skills

• A passion for hospitality, customer experience, and creating lasting guest impressions

This role is ideal for a performance-driven marketing and sales professional ready to make a direct impact on revenue and brand visibility at two high-profile hospitality destinations.