100 Hospitality jobs in Cape Town

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Please be aware that only candidates who have completed our online-assessment will have their applications reviewed - kindly find all details about our application process below - thank you.

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Hospitality Operations Manager

Are you a highly adaptable professional with an outstanding talent for seamless coordination, operational excellence, and impeccable attention to detail? Do you thrive in dynamic environments and gracefully navigate change with resilience? If this is true for you and you have a deep passion for genuine hospitality as well as delivering exceptional guest experience, this position might be the perfect opportunity for you

What We Do at Kumi and Why

Specialising in the vacation rental business, our purpose goes way beyond successfully managing rental properties and beautiful holiday homes along the Atlantic Seaboard. At Kumi, with a team of highly motivated and passionate people, we turn houses into homes and vacations into unforgettable memories, enriching the lives of our guests, homeowners and ourselves.

Our space at Kumi is inclusive, where everyone feels valued and safe to be themselves. We support each other to grow and learn every day, ensuring that work brings purpose and fulfilment to our lives. By joining Kumi, you will be part of a journey that goes beyond professional success, contributing to a legacy of mindful luxury and sustainable excellence.

Your Role & Impact

As one of our Hospitality Operations Managers, you are a vital link between our guests, our property owners, and the entire Kumi team. From ensuring our properties are impeccably maintained to curating unforgettable holiday experiences, you will embody the Kumi ethos of personalised care and outstanding service quality, and not just meet but consistently exceed the expectations of both our guests and property owners.

Note: This full-time, permanent position requires adaptability to the demands of the hospitality industry, including long hours and being on call 24/7 at times. It is based in Camps Bay, Cape Town, and requires your own reliable transportation and a valid driver's license. You will need to use your car for work-related travels.

Your Unique Profile

Profile: Personal Qualities

• Great, natural affinity for people and passionate about hospitality.
• Precision and reliability: Handle your tasks with care and accuracy.
• A strong sense of responsibility, exceeding the average
• Outstanding capability to develop practical solutions with a can-do spirit.
• Flexible, energetic, and ready to handle the demands of a fast-paced environment without losing sight of priorities.
• Resilience and dedication: perseverant and willing to go the extra mile.
• Attentive and thoughtful, paying close attention to details that enhance guest experience and ensure operational excellence.
• Confident and assertive, addressing challenges directly and communicating clearly, rather than avoiding conflict.
• Collaborative team spirit and committed to nurturing an inclusive environment where every team member feels valued, safe, and empowered.

Profile: Professional Skills

• Minimum of 2 years of proven leadership experience in hospitality management, with a track record of driving operational success.
• Well-versed in property and maintenance management, proficient in overseeing and handling daily front- and back-of-house operations, along with all related administrative duties.
• Exceptional operational planning abilities and outstanding organisational skills.
• Strong problem-solving expertise with a structured, systematic approach to prioritising tasks and addressing challenges efficiently and creatively.
• Financially savvy, able to manage budgets responsibly, control expenses, and apply sound numerical reasoning in daily operations.
• Digitally agile, with the ability to adapt to new tools and technologies effectively.
• Valid driver's license and own reliable transport.

We seek individuals who don't just fit into our vibrant culture but actively contribute to its growth and evolution. Success in this role requires not only technical expertise but also empathy, collaboration, and a dedication to fostering both personal growth and the well-being of the entire team.

Your Key Responsibilities

Operational Support & Oversight:

Assist the Head of Operations (HoO) in managing and actively participating in the day-to-day operations of the guesthouse and property portfolio, ensuring seamless processes with a hands-on approach.

• Oversee property management, including maintenance, service, security, and upholding property standards.
• Manage guest operations, including departure/arrival procedures, resolving guest issues, and ensuring excellence across all operational aspects.
• Conduct daily property readiness checks to ensure all guesthouses, villas, and apartments meet required standards before arrivals.
• Review and approve housekeeping schedules, ensuring adequate coverage and task completion.
• Track daily Asana tasks, following up on incomplete or overdue items to ensure accountability and timely completion.
• Manage issue escalation, including urgent maintenance requests and guest concerns.
• Ensure completion and filing of staff sign-off sheets, checklists, and reports.
• Deliver end-of-day operational summaries to the HoO, highlighting achievements, issues, and follow-up actions.
• Coordinate with vendors and suppliers for maintenance, cleaning, and other operational needs, ensuring timely service and cost-effective solutions.

Team Leadership & Support:

• Supervise and motivate team members, nurturing a culture of operational excellence, professionalism and inclusiveness.
• Act as second-in-command to the HoO, stepping in when required.
• Mediate team conflicts and address performance or behavioral issues promptly, ensuring a positive and productive work environment.
• Set clear performance expectations, conduct regular evaluations, and provide constructive feedback to drive team development and accountability.
• Oversee basic HR functions such as managing leave schedules, maintaining attendance records, and supporting performance review processes in collaboration with the HR section.

Quality Assurance & Reporting:

• Conduct recurring quality assurance inspections, including deep cleaning, maintenance quality checks, and team presentation reviews.
• Provide consistent quality-related support to the operations team.
• Deliver updates and feedback to the HoO and executive management to ensure alignment with operational goals.

• Strategic Execution: Actively support the implementation of strategic plans designed by the HoO to enhance guest experience, operational efficiency, and business growth, ensuring smooth execution on all levels in collaboration with the team.
• Compliance & Standards: Enforce company policies, SOPs, and reservation system procedures to maintain consistent, high-quality standards across the portfolio.
• Project Coordination: Assist in coordinating property maintenance, refurbishments, and repair projects, ensuring timely and high-quality delivery.
• Partnerships & Collaboration: Build and maintain strong relationships with external partners, including suppliers and vendors, to ensure cost efficiency and service excellence.
• System Implementation: Support the development, rollout, and improvement of internal systems, SOPs, and documentation to enhance efficiency and consistency.
• Digital Tools & Processes: Facilitate the adoption and integration of digital tools and technologies to streamline workflows and improve collaboration.
• Risk & Safety: Assist in identifying risks and implementing safety and security measures to protect guests, staff, and properties.
• Sustainability Practices: Support the company's sustainability initiatives by integrating mindful practices into daily operations.

What's in it For You

• Work with purpose and vision in a dedicated and inspiring team.
• Personal and professional growth and development opportunities.
• Exposure to diverse aspects of hospitality management, enhancing your skills and experience.
• Blossom in a role that combines purposeful work with meaningful personal connections.
• Opportunities to take ownership and make a tangible impact on operations and guest experience.
• Act as a mentor and guiding presence to the housekeeping and management teams, supporting their growth, motivation, and achievement of goals.

The Application Process

Our hiring procedures are designed to find individuals who resonate deeply with our values and vision. Here's how it works:

1) Online Assessment:

Start by taking our 1.5 hr online-assessment which focuses on evaluating both your technical skills and personal competencies to ensure a holistic match.

Use this link to start the assessment process:

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PLEASE BE AWARE THAT ONLY CANDIDATES WHO HAVE COMPLETED THE ASSESSMENT WILL HAVE THEIR APPLICATIONS REVIEWED.

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2) CV and Motivational Letter Submission:

After completing the assessment, please upload your updated CV and a detailed motivational letter to Indeed. The motivational letter is crucial as it helps us understand your desire to work with us, who you are, what your values are, and how they align with ours. Candidates who do not submit a motivational letter will not be considered. Make sure both documents are uploaded for your application to be reviewed.

Letter Guidelines:

• Begin with "Why" you want to join Kumi and work with us.
• Let us know what your priorities in life are, what inspires you.
• Tell us about your personal competencies and aspirations.
• Ensure your letter is no more than 3500 characters.

3) Value Determination:

Once you have passed the assessment and submitted your CV and motivational letter to us, we will ask you to go through the Demartini Value Determination process and share your results with us.

4) Personal Interview:

If we see a strong alignment, we'll invite you to a personal interview (in Camps Bay or remote in case you are currently outside the Western Cape). During our interview, we will:

• Discuss your results from the assessments and value determination process in detail.
• Explore your previous experiences and how they have shaped your professional journey.
• Delve into your understanding of our values and vision, and how you see yourself contributing to our culture and business goals.
• Answer any questions you may have about the role, the team, and our company.
• Provide a platform for you to showcase your unique qualities and how they align with the position you're applying for.

The personal interview is a two-way conversation where we both assess the fit and potential for mutual growth and success.

5) Final Steps & Timeline:

Following the interview, we will consider your full profile and proceed with the final decision. We aim to complete the entire process within 2-4 weeks.

We wish you best of luck Let's make it happen

Your Kumi Team

Job Type: Full-time

Ability to commute/relocate:

• Camps Bay, Western Cape: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have your own reliable transport and a valid driver's license?
• Are you comfortable working long, flexible hours, being on call 24/7 and managing operations in a fast-paced environment without losing sight of priorities?
• Would you be able to start this position immediately?

Experience:

• operational hospitality/property management (or similar): 2 years (Required)

Work Location: In person

Job category: Hospitality, Hotel, Catering, Tourism and Travel

Location: Cape Town

Contract: Permanent

EE position: No

Adapt IT (Pty) Ltd is a subsidiary of Adapt IT Holdings Proprietary Limited and a market leader in developing specialised vertical market software and digitally-led business solutions that assist clients across targeted industries to Achieve More by improving their customer experience, core business operations, business administration and enterprise resource planning.

We are currently recruiting for a Hospitality Systems Consultant - Opera based in Durban or Cape Town to be responsible for Opera products installation, maintenance, and support for all projects assigned to them. Responsible for documenting internal installation SOPs and all project-related documents.

The hospitality systems consultant supervisor is responsible for Opera products installation, maintenance, and support for all projects assigned to them. Responsibilities include:

1. Maintaining high-quality customer service
2. Upholding Adapt IT Opera values and procedures
3. Ensuring customer success in all project implementations
4. Maintaining good customer relationships
5. Implementing new solutions that meet customer requirements
6. Troubleshooting software programs for databases, applications, and tools
7. Building and maintaining a deep knowledge set of solutions offerings against major competitors

1. Project Implementation

Responsibilities include:

1. Conducting scoping meetings and pre-installation meetings.
2. Holding telephonic meetings with Project Managers and Account Managers outside Johannesburg or communicating via electronic mail or MS Teams.
3. Ensuring that installation standards are met.
4. Completing each project within schedule.
5. Conducting project sign-off meetings with clients, during which the sign-off documentation is completed.
6. Liaising with clients and managing each installation, training, refresher training, site visit, or any other dealings deemed fit by the company.
7. Conducting internal HSC training.
8. Ensuring that HSCs are kept up to date with the latest upgrades and products.
9. Working closely with the Installations Manager to manage complex installations.
10. Producing training materials as required from time to time.
11. Presenting training courses to other Opera Consultants as required.
12. Ensuring that there are training environments for HSCs.
13. Testing and troubleshooting new versions prior to release.

1. Matric / Grade 12 / Equivalent
2. Opera Product knowledge
3. Minimum 3 – 5 years related experience within the hotel industry
4. IT qualification i.e. A/N, CCNA or IT Diploma; or Hospitality management qualification (will be an advantage)
5. Must be available for duty on the support desk from time to time
6. Able to travel
7. Reliable vehicle

1. Excellent communication skills, both oral and written
2. Meticulous, with high attention to detail
3. Great interpersonal skills
4. Excellent problem-solving and troubleshooting skills
5. Excellent technical aptitude
6. Demonstrated ability to take initiative and carry out assigned tasks to completion
7. Good organizational skills and time management
8. Committed, motivated, and able to achieve tasks in line with deadlines
9. Able to prioritize important tasks and adhere to deadlines

Project Manager Hospitality & Construction Projects

Cape Town, Western Cape, South Africa

Job Openings Project Manager Hospitality & Construction Projects

Project Manager Hospitality & Construction Projects

• Location: Camps Bay, Cape Town
• Salary: R80,000 R140,000 per month

Are you a seasoned Project Manager ready to take on complex, high-value projects in the luxury hospitality space?

An industry-leading group is seeking a skilled and driven Project Manager to take ownership of multiple large-scale projects across a portfolio of high-end properties. This is a high-impact role, reporting directly to the Chief Executive Officer, and suited to someone who thrives on fast turnarounds, premium standards, and inspiring collaboration.

In this role, you will coordinate everything from contractors and architects to compliance, asset management, and stakeholder reporting ensuring no detail is missed and every deadline is met. Your ability to manage budgets, risks, and schedules will be key to bringing beautiful, functional spaces to life.

What You Can Expect:

• A hands-on leadership role managing projects of R20 million or more
• Full ownership of timelines, budgets, and quality control
• Cross-functional collaboration with architects, engineers, and senior leadership
• A high-performance environment with strong career development prospects
• A vibrant coastal location in Camps Bay, Cape Town

Who We Are Looking For:

• 58 years experience in project management (preferably in construction or hospitality)
• Bachelors degree in Construction Management or related field (preferred)
• Strong knowledge of regulations, codes, and permits
• Proven ability to manage multiple complex projects and lead diverse teams
• Confident communicator with exceptional problem-solving abilities

This is your opportunity to step into a prestigious and rewarding leadership role, working on projects that leave a lasting impression.

Apply now and help shape the next chapter of excellence.

Cape Town | Johannesburg - South Africa

dmg events is an international exhibitions and publishing company. We attract more than 425,000 visitors to our global portfolio of 80 exhibitions each year. Through our global events, our aim is simple. We want to accelerate business through face-to-face events, which is why we work so hard to bring people together, creating opportunities for them to network, learn and do business. dmg events is part of the Daily Mail Group Trust (DMGT). DMGT Manages a diverse, multinational portfolio of companies with total revenues of £2bn, that provide businesses and consumers with compelling information, analysis, insight, events, news and entertainment.

• Sell sponsorship, exhibition, or delegate packages to existing or new clients.
• Work with the portfolio director to grow and scale the exhibition element of relevant events, in addition design, develop sponsorship packages and inventory based on customer feedback.
• Exceed sales revenue targets for each event project and introduce new revenue from as wide a pool of potential clients.
• Maintain excellent customer relations and have a thorough understanding of the markets in which you are selling.
• Attend events and ensure that we fulfill and exceed customers’ expectations onsite.
• Work with the team to drive a rebooking strategy onsite.
• Work in a team environment cross-functionally pre-events, onsite, and post-event.
• Research and conduct sales campaigns to attract sponsorship or delegates.
• Work closely across functions to maximize sales opportunities.
• Attend sector-specific events for face-to-face networking and business development purposes.
• Build relationships and contacts with new accounts and create new revenue opportunities from untapped sectors.
• Be part of the on-site team, ensuring the smooth running of the event

• Update all activities and contacts on SalesForce (CRM System)
• Submit a weekly pipeline report ahead of the pipeline meeting
• Report back weekly in a pipeline meeting

• Sell sponsorship, exhibition packages and delegate packages to existing and new customers telephonically and face-to-face and achieve or exceed annual/monthly minimum revenue requirement as well as product budget.
• Follow sales plans, meeting targets, and work with marketing on ongoing initiatives that may involve the development of targeted campaigns, collateral, etc.
• Attend internal/external meetings and training which includes weekly and monthly pipeline meetings.
• Real-time update of pipeline / CRM on SalesForce – our best practies are to achieve to add 10 new (leads / deals / prospects) to your pipeline per week (2 per day) and 200 activities logged per week (40 logged per day, this includes client activities such as: calls / meetings / emails).

• Minimum 3-5 years experience on a B2B sales team, venue, or organizational sponsorship sales, with a preferred background in engaging advertising/sponsorship agencies or through direct client contact.
• Experience managing multiple customers and maintaining high-energy sales.
• Relationship management experience including maintaining customer connection and communication.
• Ability to identify and pursue cross and up-selling opportunities.
• Ability to ask probing questions to proactively handle and respond to customer objections.
• Good level of spoken and written English

Overview

Do Our Values Resonate with You? Passion. Courage. Trust. Curiosity. Responsibility. If these words describe you, then we have an opportunity for you to make a real WOW impact. Kärcher is looking for a sales champion who shares our commitment to making the world a cleaner place.

Hospitality Sales Representative
Location: Cape Town, South Africa
Department: Industrial Equipment

We are looking for a driven individual to bring Kärcher’s innovative WOW cleaning solutions to Cape Town’s vibrant hospitality industry.

You will build powerful relationships with hotels, restaurants, and venues, demonstrating how our superior German-engineered technology can raise their standards of cleanliness and efficiency.

• Proven experience in field sales (3+ years), preferably in a technical or B2B environment.
• A high level of independence, discipline, and initiative
• Excellent communication and relationship-building skills
• A valid driver's license and willingness to travel within the region

• Achieve and exceed sales targets across the hospitality segment
• Conduct compelling product demos at client sites that showcase the WOW of Kärcher products
• Represent Kärcher with excellence at industry expos, roadshows, and events
• Ensure timely and accurate data entry into our CRM system

• Competitive base salary with performance-linked commission
• Car allowance, fuel card, cellphone, and laptop
• Ongoing training and development through Kärcher Academy and eLearning
• A supportive and innovative team culture in a global, family-owned company

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Do Our Values Resonate with You?

If these words describe you, then we have an opportunity for you to make a real WOW impact. Kärcher is looking for a sales champion who shares our commitment to making the world a cleaner place.

Hospitality Sales Representative

Location : Cape Town, South Africa

This is how you WOW:

We are looking for a driven individual to bring Kärcher’s innovative WOW cleaning solutions to Cape Town’s vibrant hospitality industry.

Your Mission:

You will build powerful relationships with hotels, restaurants, and venues, demonstrating how our superior German-engineered technology can raise their standards of cleanliness and efficiency.

It would be WOW if you would bring this in:

• Proven experience in field sales (3+ years), preferably in a technical or B2B environment.
• A high level of independence, discipline, and initiative
• Excellent communication and relationship-building skills
• A valid driver's license and willingness to travel within the region

Your WOW impact:

• Achieve and exceed sales targets across the hospitality segment
• Conduct compelling product demos at client sites that showcase the WOW of Kärcher products
• Represent Kärcher with excellence at industry expos, roadshows, and events
• Ensure timely and accurate data entry into our CRM system Our Kärcher

WOW Package:

• Competitive base salary with performance-linked commission
• Car allowance, fuel card, cellphone, and laptop
• Ongoing training and development through Kärcher Academy and eLearning
• A supportive and innovative team culture in a global, family-owned company