97 Hospitality jobs in Cape Town

Copywriter (Hospitality)

Cape Town, Western Cape The Legends Agency

Posted 26 days ago

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Job Description

Bring Stories to Life in a Leading Hospitality Brand
Marketing & Communications | Tourism & Hospitality | Based in Cape Town

About Our Client
My client is a well-established South African tourism and hospitality group, known for delivering premium guest experiences through attention to detail, high standards, and a culture of continuous improvement. With a focus on employee growth and development, the company offers dynamic career paths, exciting challenges, and a supportive environment where creativity and innovation are valued.

If you are passionate about travel, experiences, and storytelling, and want to contribute to a brand that goes the extra mile for guests, this opportunity is tailor-made for you.

The Role: Copywriter
As the Copywriter, you will play a central role in shaping the brand's voice across multiple platforms. You'll create compelling written content for marketing campaigns, websites, guest communications, and brand collateral. Drawing on your creativity and understanding of audience behavior, you'll help drive engagement and build brand loyalty. From concept to execution, your content will align with strategic objectives while capturing the essence of the client's diverse hospitality offerings.

Key Responsibilities

  • Craft persuasive, original copy for digital and print marketing campaigns

  • Collaborate with design, sales, and marketing teams to bring creative concepts to life

  • Write and edit website content, social media captions, newsletters, brochures, and more

  • Conduct market research to stay ahead of industry trends and guest expectations

  • Ensure consistency in tone, voice, and messaging across all content

  • Contribute to brainstorming sessions and campaign ideation

  • Refine messaging based on performance insights and customer engagement data

  • Maintain strong brand alignment across multiple properties and services

About You

  • Matric (Grade 12) is essential

  • 2-3 years of experience in a similar content, marketing, or communications role

  • Exceptional writing and verbal communication skills

  • Highly creative, with the ability to generate fresh, engaging ideas

  • Proficient in Microsoft Excel and content planning tools

  • Passionate about hospitality, guest experience, and the travel industry

  • Collaborative and able to work across departments

  • Organised, detail-oriented, and able to manage multiple deadlines

  • Comfortable working in a fast-paced, high-performance environment

If you're ready to create content that inspires, informs, and drives results within a top-tier hospitality brand, this is your opportunity to grow your career.

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AGM Hospitality - CPT

Cape Town, Western Cape Yellosa

Posted 26 days ago

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Job Description

Our client is seeking an experienced and educated hospitality AGM to join their team.

Location: Cape Town

Requirements:

  • Grade 12
  • National Diploma in Hospitality Management OR relevant C&G Diploma (NOT negotiable)
  • Exposure to F&B (experience or studies) is an advantage
  • Computer literacy, especially in Microsoft Office Suite
  • 2 years of management experience in a similar position

About:

  • The career trajectory will begin within the realms of the front office and then transition to a focus on F&B.
  • Manages day-to-day leadership and direction of the business.
  • Maximising sales and revenue of the business.
  • Assisting the GM in running the business, ensuring profitability and smooth functioning of all departments.

How to Apply via our website:

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IT Manager (Hospitality)

Cape Town, Western Cape The Legends Agency

Posted 26 days ago

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Job Description

Drive Technological Excellence Across Hospitality Operations
IT Infrastructure | Hospitality | Cape Town Area

About Our Client
My client is a leading South African hospitality group known for delivering exceptional guest experiences across multiple properties. With an emphasis on innovation and efficiency, the business integrates top-tier technology solutions to ensure operational excellence and outstanding customer service.

Serving a user base of over 200 across diverse locations, the company values proactive leadership, strategic planning, and staying ahead of ever-evolving tech trends. This is an ideal environment for an ambitious IT leader who thrives in a dynamic, service-driven industry.

The Role: IT Manager
The IT Manager will be responsible for overseeing all technology systems, infrastructure, and services across the business. This includes managing hardware, software, networks, and vendor coordination while ensuring the continuous improvement, security, and reliability of IT systems. Your goal will be to deliver maximum efficiency, reduce risk, and enable business continuity while supporting exceptional customer and staff experiences.

Key Responsibilities

  • Oversee daily IT operations across multiple systems, including networks, servers, security, software, and end-user support

  • Provide strategic direction and recommendations for technology advancements

  • Manage a team of IT support staff and external vendors

  • Maintain and optimise all server, cloud, and client-based systems (Windows, Mac, Microsoft 365, Azure AD, Citrix, SQL, Micros Opera, Sage Evolution, etc.)

  • Ensure robust backup and disaster recovery processes (Vembu, Mimecast, BDRSuite)

  • Monitor and secure all network infrastructure (Sophos XGS Firewall, VPNs, VLANs, Netgear, Ruckus Wi-Fi)

  • Maintain and support AV systems, CCTV (Hikvision), VOIP/PABX, mobile communications, and access control

  • Evaluate and implement IT audit controls and ensure compliance with policies

  • Oversee inventory of hardware/software and license management

  • Stay informed on cybersecurity threats and train staff accordingly

  • Be available for support outside of standard working hours when necessary

  • Contribute to monthly reporting, internal audits, and continuous improvement of systems and service

About You

  • Minimum of 5 years' experience in IT and Operations support, with 2+ years in a supervisory/management role

  • Degree or diploma in Information Technology or related field

  • Strong technical knowledge across infrastructure, networks, virtualisation, and systems administration

  • Proven experience in hospitality environments is advantageous

  • Proficient in Windows Server, Active Directory, Microsoft 365, Azure, networking, and cybersecurity

  • Excellent communication and interpersonal skills, with a customer-first mindset

  • Strong problem-solving and analytical skills

  • Well-organised, proactive, and calm under pressure

  • Experience managing IT assets, audits, and compliance processes

This role is ideal for a tech-savvy leader passionate about service excellence, innovation, and keeping systems performing at their best in a fast-paced hospitality environment.

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Hospitality Manager/Host

Camps Bay, Western Cape R900000 - R1200000 Y CB-ONE (pty) Ltd

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Job Description

Hi there, we hope you are having a great day

Are you a highly adaptable professional with an outstanding talent for seamless coordination, operational excellence and impeccable attention to detail? Do you thrive in dynamic environments, gracefully navigating change with resilience? If this is true for you and you have a deep passion for genuine hospitality as well as delivering exceptional guest experience, this position might be the perfect opportunity for you

What We Do at Kumi and Why

Specialising in the vacation rental business, our purpose goes way beyond successfully managing rental properties and beautiful holiday homes along the Atlantic Seaboard. At Kumi, with a team of highly motivated and passionate people, we turn houses into homes and vacations into unforgettable memories, enriching the lives of our guests, homeowners and ourselves.

Our space at Kumi is inclusive, where everyone feels valued and safe to be themselves. We support each other to grow and learn every day, ensuring that work brings purpose and fulfilment to our lives. By joining Kumi, you will be part of a journey that goes beyond professional success, contributing to a legacy of mindful luxury and sustainable excellence.

Your Role in This

As one of our Hospitality Managers/Hosts you are a vital link between our guests, our property owners, and the entire Kumi team. From ensuring our properties are in an immaculate state and guest-ready to curating memorable holiday experiences, you will embody the Kumi spirit of personalised care and outstanding service quality.

Note: This full-time, permanent position demands the readiness to work weekends and accommodate late check-ins as needed. The role requires utmost flexibility and the adaptability to the demands of the hospitality industry, including working shifts, with certain shifts requiring being on call 24/7. It is based in Camps Bay, Cape Town, and applicants must have (non-negotiable) their own reliable transportation and a valid driver's license.

Your Unique Profile

Personal Qualities

  • Great, natural affinity for people and passionate about hospitality.
  • Open-minded, energetic, and flexible/adaptable personality.
  • Team player with excellent communication and interpersonal skills.
  • Precision and reliability: Handle your tasks with care and accuracy.
  • A strong sense of responsibility, exceeding the average
  • Positive attitude and able to cope with challenging situations.
  • Outstanding capability to develop practical solutions with a can-do spirit.
  • High ability to multi-task and work in a fast paced environment without losing your cool or sight of priorities.
  • Resilience and dedication: perseverant and willing to go the extra mile for our guests and the team.
  • Attentive and thoughtful, paying close attention to details that enhance guest experience and ensure operational excellence.

Professional Skills

  • Previous experience in hospitality and/or property management is preferable.
  • Well-versed in daily front-of-house and administrative duties.
  • Excellent verbal and written English communication skills.
  • Valid driver's license and own reliable transport.
  • Sound knowledge of Cape Town and South Africa, with an understanding of travel logistics and the ability to create tailored itineraries.

Rather than just fitting into our vibrant culture, you want to contribute and help us build upon it. While technical skills matter, we hire individuals who unify the qualities and attributes to thrive in a care-for-and-help-each-other environment where personal growth and the wellbeing of everyone involved is paramount.

Your Key Responsibilities

  • Welcoming Guests with Warmth and Professionalism: Ensure every guest receives a seamless and personal welcome upon arrival, ensuring they feel valued from the moment they arrive at a Kumi property.

  • Crafting Memorable Guest Experiences: Proactively engage with guests to understand their needs and preferences, delivering thoughtful, curated solutions to ensure every stay is tailored to their desires.

  • Providing Concierge Services: Assist with organising guest requests, such as bookings and recommendations for local attractions, restaurants, and experiences, ensuring a personalised and enriching visit to Cape Town.

  • Upholding Superior Property Quality: Conduct thorough property inspections before check-in and after check-out, ensuring each home is immaculate and ready to exceed guest expectations. Proactively and effectively address any maintenance or aesthetic issues.

  • Managing Day-to-Day Property Operations: Oversee the smooth running of properties during guests' stays, handling any operational needs with efficiency, from coordinating housekeeping schedules to managing last-minute requests or changes.

  • Resolving Guest Issues: Respond swiftly and tactfully to any guest concerns, turning challenges into opportunities to enhance satisfaction by providing practical and thoughtful solutions.

  • Building Relationships with Repeat Guests: Nurture a strong rapport with regular visitors, creating a sense of "home away from home" that inspires guest loyalty and memorable connections with the Kumi brand.

  • Collaborating with the Team: Work closely with housekeeping, maintenance, and support teams to ensure operational excellence, maintaining open communication to keep everyone aligned on priorities.

  • Contributing to Operational Improvement: Continuously seek ways to improve processes, whether it's refining check-in/ out procedures, enhancing property setups, or identifying opportunities to elevate the guest experience.

  • Personal Growth and Contribution to Company Culture: Represent the Kumi brand by living its values, nurturing inclusivity, teamwork, and positivity. Participate in ongoing training and development to grow in your role and contribute to Kumi's pursuit of excellence.

  • Flexibility and Adaptability in Daily Operations: Be ready and available to handle last-minute changes, unforeseen challenges, and varying demands with energy, focus, and a commitment to maintaining seamless operations and a supportive guest and team environment.

What's in it For You

  • Work with purpose and vision in a dedicated and inspiring team
  • Personal and professional growth and development opportunities
  • Blossom in a role that combines purposeful work with meaningful personal connections
  • Celebrating creativity and initiative

The Application Process

Our hiring procedures are designed to find individuals who resonate deeply with our values and vision. Here's how it works:

1) CV and Motivational Letter Submission:

Send your updated CV along with a motivational letter to Your letter is important to us, because we are interested in WHY you want to work with us, learn about who you are, what your values are, and how they align with ours.

Letter Guidelines:

  • Begin with "Why" you want to join Kumi.
  • Let us know what your priorities in life are, what inspires you.
  • Tell us about your personal competencies and aspirations.
  • Ensure your letter is no more than 3500 characters.

2) Complete Candidate Qualification Form:

After submitting your CV and motivational letter, please complete our candidate qualification form. This step helps us clarify a few key aspects to determine if you qualify for this role.

Copy/paste the following link to access the form:

++

PLEASE BE AWARE THAT ONLY CANDIDATES WHO HAVE COMPLETED THE STEP 1 AND 2 WILL HAVE THEIR APPLICATIONS REVIEWED.

++

3) Value Determination:

If your CV, motivational letter, and form responses qualify you for the next stage, we will invite you to complete the Demartini Value Determination process and share your results with us.

4) Personal Interview:

If we see a strong alignment, we will invite you to a personal interview (in Camps Bay or remote in case you are currently outside the Western Cape). During our interview, we will:

  • Discuss your results from your value determination process in detail.
  • Explore your previous experiences and how they have shaped your professional journey.
  • Delve into your understanding of our values and vision, and how you see yourself contributing to our culture and team goals.
  • Answer any questions you may have about the role, the team, and our company.
  • Provide a platform for you to showcase your unique qualities and how they align with the position you're applying for.

The personal interview is a two-way conversation where we both assess the fit and potential for mutual growth and success.

5) Final Steps & Timeline:

Following the interview, we will consider your full profile and proceed with the final decision. We aim to complete the entire process within 1-2 weeks.

We wish you best of luck Let's make it happen

Your Kumi Team

Job Type: Full-time

Ability to commute/relocate:

  • Camps Bay, Western Cape: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Are you comfortable working flexible, long hours, including occasional late shifts, with certain shifts requiring being on call 24/7?

Experience:

  • Hospitality: 1 year (Preferred)

License/Certification:

  • Driver's License (Required)

Work Location: In person

Application Deadline: 2025/08/25

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Agm hospitality - cpt

Cape Town, Western Cape Yellosa

Posted today

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Job Description

permanent
Our client is seeking an experienced and educated hospitality AGM to join their team. Location: Cape Town Requirements: Grade 12 National Diploma in Hospitality Management OR relevant C&G Diploma (NOT negotiable) Exposure to F&B (experience or studies) is an advantage Computer literacy, especially in Microsoft Office Suite 2 years of management experience in a similar position About: The career trajectory will begin within the realms of the front office and then transition to a focus on F&B. Manages day-to-day leadership and direction of the business. Maximising sales and revenue of the business. Assisting the GM in running the business, ensuring profitability and smooth functioning of all departments. How to Apply via our website: #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

34. Hospitality Supporter - Cleaner

Cape Town, Western Cape Curro Holdings Ltd

Posted today

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Job Description

Overview

Curro Century City – Vacancy Reference: 25823

Join Curro's dynamic team and support quality education from behind the scenes. We're looking for skilled administrators to ensure our operations run smoothly. If you're organised, efficient and passionate about education, apply today!

What are we looking for?

We are looking for someone with the following experience, qualifications and /or skillsets:

  • Grade 12
  • Experience (minimum experience required - type and number of years)
  • Educational environment
Responsibilities
  • Responsible for floor care, performing various surface tasks, including vacuuming, mopping, sweeping, and spot-cleaning carpets of all office areas and non-production employee lounge/s and common areas
  • Responsible for removing trash in office areas and non-production employee lounge
  • Responsible for cleaning and sanitizing of restrooms daily and in accordance with specific rosters
  • Responsible for cleaning of windows, on the inside, in conference rooms, management offices, etc.
  • Perform dusting, disinfecting, and polishing of surfaces and furniture as needed
  • May be required to order cleaning supplies as needed
  • Responsible for reporting repairs and replacements to their manager, encountered when executing daily tasks for further action.
  • Maintain and clean applicable areas not specifically assigned as per the allocated roster
  • Ensure the cleaning roster is signed upon completion of a task where applicable
  • Replenish restroom facilities as and when required in accordance with the applicable standards
Hospitality duties
  • May be required to stock kitchen and board room supplies as needed
  • Prepare boardrooms for meetings in terms of setup and display of catering
  • Prepare tea and coffee and other refreshments according to specific boardroom / common areas
  • Clear catering materials from meeting venues immediately after each meeting, so that they are ready for the next one.
  • Adhere to instructions and or tasks assigned from time to time by direct superior

The successful candidate will start on 01 October 2025.

Curro is an equal-opportunity employer, and therefore preference will be given to EE candidates. P.S Please view your profile for progress on your application.

If you have not had any feedback from the school within two weeks of the closing date of this advert, accept that you were not successful for this position. But don’t be dismayed, next time it might be you. Due to the high volume of applications, only shortlisted candidates will be communicated with. Curro reserves the right not to make an appointment. NB: Please remember and take note before applying that this is a Permanent position.

NB: Please note that if you are found to apply for two or more positions that you do not qualify for in the least, you will be blocked from the system for 30 days. This is due to a large volume of applicants who are abusing the system.

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Hospitality Systems Consultant - Opera

Cape Town, Western Cape Adapt IT Group

Posted 20 days ago

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Job Description

Job category: Hospitality, Hotel, Catering, Tourism and Travel

Location: Cape Town

Contract: Permanent

EE position: No

About our company

Adapt IT (Pty) Ltd is a subsidiary of Adapt IT Holdings Proprietary Limited and a market leader in developing specialised vertical market software and digitally-led business solutions that assist clients across targeted industries to Achieve More by improving their customer experience, core business operations, business administration and enterprise resource planning.

Introduction

We are currently recruiting for a Hospitality Systems Consultant - Opera based in Durban or Cape Town to be responsible for Opera products installation, maintenance, and support for all projects assigned to them. Responsible for documenting internal installation SOPs and all project-related documents.

PURPOSE OF THE POSITION

The hospitality systems consultant supervisor is responsible for Opera products installation, maintenance, and support for all projects assigned to them. Responsibilities include:

  1. Maintaining high-quality customer service
  2. Upholding Adapt IT Opera values and procedures
  3. Ensuring customer success in all project implementations
  4. Maintaining good customer relationships
  5. Implementing new solutions that meet customer requirements
  6. Troubleshooting software programs for databases, applications, and tools
  7. Building and maintaining a deep knowledge set of solutions offerings against major competitors
Primary Responsibilities for the Role
  1. Project Implementation

Responsibilities include:

  1. Conducting scoping meetings and pre-installation meetings.
  2. Holding telephonic meetings with Project Managers and Account Managers outside Johannesburg or communicating via electronic mail or MS Teams.
  3. Ensuring that installation standards are met.
  4. Completing each project within schedule.
  5. Conducting project sign-off meetings with clients, during which the sign-off documentation is completed.
  6. Liaising with clients and managing each installation, training, refresher training, site visit, or any other dealings deemed fit by the company.
  7. Conducting internal HSC training.
  8. Ensuring that HSCs are kept up to date with the latest upgrades and products.
  9. Working closely with the Installations Manager to manage complex installations.
  10. Producing training materials as required from time to time.
  11. Presenting training courses to other Opera Consultants as required.
  12. Ensuring that there are training environments for HSCs.
  13. Testing and troubleshooting new versions prior to release.
Minimum Qualification and Experience Requirements
  1. Matric / Grade 12 / Equivalent
  2. Opera Product knowledge
  3. Minimum 3 – 5 years related experience within the hotel industry
  4. IT qualification i.e. A/N, CCNA or IT Diploma; or Hospitality management qualification (will be an advantage)
  5. Must be available for duty on the support desk from time to time
  6. Able to travel
  7. Reliable vehicle
Desired Skills and Qualities
  1. Excellent communication skills, both oral and written
  2. Meticulous, with high attention to detail
  3. Great interpersonal skills
  4. Excellent problem-solving and troubleshooting skills
  5. Excellent technical aptitude
  6. Demonstrated ability to take initiative and carry out assigned tasks to completion
  7. Good organizational skills and time management
  8. Committed, motivated, and able to achieve tasks in line with deadlines
  9. Able to prioritize important tasks and adhere to deadlines
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Senior Graphic Designer (Hospitality)

Cape Town, Western Cape The Legends Agency

Posted 26 days ago

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Job Description

Lead Multi-Brand Visual Storytelling Across Hospitality, Lifestyle & Wellness
Creative Leadership | On-site | Hospitality, Tourism & Lifestyle

About Our Client
My client is a leading South African tourism and hospitality group with a diverse portfolio of properties and lifestyle brands. Known for its attention to detail and high service standards, the company operates in fast-paced environments where creativity, precision, and brand consistency are essential.

With a strong in-house marketing and production team, the group offers creative professionals the opportunity to shape and elevate brand identities across hospitality, wellness, and travel experiences. This is a dynamic, hands-on environment ideal for passionate creatives who thrive on design excellence.

The Role: Senior Graphic Designer
As the Senior Graphic Designer, you will be the visual custodian across multiple brands under the group''s umbrella. From leading creative direction to delivering high-impact designs, you''ll be responsible for producing consistent, compelling visual assets across print and digital platforms. Working closely with Marketing, Sales, and Production, you''ll bring strategic thinking and visual storytelling together to drive cohesive brand experiences. This is a fully on-site role requiring a blend of leadership, execution, and collaborative energy.

Key Responsibilities

  • Lead the application and evolution of corporate and sub-brand visual identities

  • Design promotional and sales materials, including brochures, signage, menus, and merchandise

  • Create digital assets for web, social media, emailers, and advertising campaigns

  • Translate marketing briefs into creative campaign visuals across hospitality, wellness, and lifestyle properties

  • Produce guest-facing materials such as in-room guides, spa brochures, and event collateral

  • Maintain brand consistency across all print and digital touchpoints

  • Review, proof, and finalise artwork for production or digital publishing

  • Collaborate with copywriters, content producers, and photographers

  • Liaise with print and production vendors and manage quality control

  • Mentor junior designers and elevate overall team output

  • Maintain structured digital archives and design systems

About You

  • Grade 12 (Matric) is essential

  • Relevant tertiary qualification in Graphic Design, Visual Communication, or related field

  • 3-5 years of experience in a senior design role, preferably in hospitality, tourism, or lifestyle sectors

  • Proven experience in brand identity development and multi-brand design systems

  • Advanced proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)

  • Experience across print, packaging, digital, and environmental design

  • Knowledge of UI design and digital asset creation is beneficial

  • Strong creative thinking and visual storytelling skills

  • Excellent attention to detail and ability to manage multiple projects under tight deadlines

  • Confident communicator and team collaborator

  • Valid driver''s licence and access to own vehicle required

If you''re ready to lead design in a space where aesthetics and storytelling matter deeply and where your work directly impacts guest perception and brand success, this is your opportunity to shine.

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Group Project Manager (Hospitality)

Cape Town, Western Cape The Legends Agency

Posted 26 days ago

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Job Description

Lead Transformative Hospitality Projects Across Premier Destinations
Construction & Hospitality | R20m+ Project Budgets

About Our Client
My client is a renowned South African tourism and hospitality group, known for its commitment to exceptional service and the highest operational standards. With a strong presence in sought-after locations and a passion for developing talent, the company blends luxury and innovation in every guest experience.

Operating in a dynamic, fast-paced environment, my client places a strong emphasis on professional growth, with career development and performance incentives at the core of its employee offering. If you're inspired by building memorable spaces and thrive under pressure, this is where your career can thrive.

The Role: Project Manager
Reporting directly to the CEO, the Project Manager will oversee and execute seasonal and once-off projects across the company's extensive property portfolio. This role combines hands-on coordination with strategic oversight to ensure that every project meets the group's exacting standards. From construction to asset enhancement, you'll play a key role in shaping spaces that delight guests and honour owner expectations.

Key Responsibilities

  • Develop and maintain comprehensive project plans, including timelines, budgets, and resources

  • Define project scope and collaborate with architects, engineers, and stakeholders

  • Conduct feasibility studies, risk assessments, and manage project risks

  • Monitor project deliverables and ensure compliance with building regulations

  • Manage budgeting and cost control for projects upwards of R20 million

  • Lead and motivate the teams, including site staff and subcontractors

  • Maintain accurate asset records and monitor asset performance

  • Implement and track quality assurance and control measures

  • Manage project schedules to ensure on-time delivery

  • Liaise with stakeholders, providing updates and addressing concerns

  • Negotiate with suppliers and contractors, and manage project contracts

  • Conduct regular site inspections and implement corrective actions where needed

About You

  • 5-8 years of experience in project management, preferably within construction or hospitality

  • Proven success managing large-scale projects (R20 million+), from planning to completion

  • Bachelor's degree in Construction Management, Civil Engineering, Architecture, or related field

  • Strong knowledge of building codes, regulations, and asset management principles

  • Proficient in MS Office and project management software

  • Excellent leadership, communication, and negotiation skills

  • Highly organized with the ability to manage multiple projects simultaneously

  • Analytical thinker with strong problem-solving ability

  • Adaptable, self-motivated, and capable of working in a high-pressure environment

If you're driven to create impact through exceptional project execution and thrive in a people-focused, high-performance company, this could be your next big move.

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Hospitality Front Office Receptionist

Table View, Western Cape R60000 - R120000 Y Oasis Life

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Job Description

Job Title: Front Office Receptionist – Retirement Village

Location: 40 Burlington Road, Sunningdale, 7441

Salary: R10 000 Cost to Company

Purpose of the Position

The Front Office Receptionist is the welcoming face of the retirement village clubhouse. The role is responsible for greeting and assisting residents, guests, and visitors with professionalism and warmth. The receptionist ensures smooth day-to-day guest services, manages inquiries and requests, and provides support with secretarial services, bookings, and property management system (PMS) tasks.

Key Responsibilities

Guest Services & Front Office Operations

  • Welcome and greet residents and guests on arrival with professionalism and courtesy.
  • Attend promptly to all inquiries, concerns, and requests, ensuring follow-through for maximum satisfaction.
  • Maintain a strong presence in the lobby, monitoring décor, signage, furniture, and overall presentation.
  • Facilitate resident and guest interaction by creating a warm, approachable environment.
  • Bid farewell to guests and residents on departure.

Administration & Communication

  • Review and hand over shift activity accurately.
  • Analyse daily function sheets and coordinate reception desk requirements.
  • Attend weekly meetings to remain updated on events, activities, and site inspections.
  • Handle secretarial service requests (printing, scanning, etc.), ensuring correct billing.
  • Ensure accurate, efficient written communication and feedback between residents, guests, and management.
  • Create and proofread signage and communication materials with strong attention to detail.

Knowledge & Information

  • Stay up to date on clubhouse services, activities, menus, and special events.
  • Maintain current knowledge of local restaurants, attractions, venues, and events, offering informed recommendations.
  • Keep management updated on sales meetings and assist with related communication.

Finance & Administration

  • Manage input and output of restaurant and clubhouse invoices.
  • Prepare and submit a weekly invoice schedule.

General

  • Ensure professional conduct and decorum at all times.
  • Be available to work weekends and after hours if required.
  • Must have reliable transportation to and from work.

Qualifications & Experience

  • Minimum of a two-year college diploma.
  • Proficient in English (spoken, written, and read); an additional language is advantageous.
  • Minimum of 3 years' guest service or front office experience, ideally within a hospitality or retirement village setting.
  • Strong working knowledge of Property Management Software (PMS).
  • Excellent interpersonal and communication skills with high attention to detail.

Job Type: Full-time

Pay: R10 000,00 per month

Experience:

  • Hospitality: 3 years (Required)

Location:

  • Table View, Western Cape 7441 (Preferred)

Work Location: In person

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  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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