25 Housekeeping Staff jobs in Cape Town

Responsibilities

• Clean and maintain assigned guest staterooms, including making beds, changing linens, dusting, and vacuuming
• Clean and maintain assigned public areas, including lounges, restaurants, and other common areas
• Clean and maintain crew quarters, including cabins, common areas, and laundry facilities
• Ensure all cleaning supplies and equipment are properly maintained and stored
• Report any maintenance issues or safety hazards to the appropriate department
• Assist with the inventory and restocking of housekeeping supplies
• Follow all cleaning and safety protocols to maintain a clean and safe environment for guests and crew
• Provide exceptional customer service to guests and respond to any requests or concerns in a timely and professional manner
• Work closely with other members of the housekeeping team to ensure all tasks are completed efficiently and to the highest standards
• Participate in training and development programs to continuously improve your skills and knowledge

• High school diploma or equivalent
• Previous experience in housekeeping or a related field preferred
• Strong attention to detail and ability to work efficiently in a fast-paced environment
• Excellent time management and organizational skills
• Ability to work independently and as part of a team
• Strong communication and customer service skills
• Physical ability to perform cleaning tasks, including lifting and carrying up to 50 pounds
• Willingness to work flexible hours, including weekends and holidays, as required by the cruise schedule

• Medical, dental, and vision insurance
• Paid time off and holiday pay
• Opportunities for career advancement and training
• Free room and board while on board the ship
• Travel opportunities to various destinations around the world

LOCATION CAPE TOWN

SALARY : MARKET RELATED WITH MEDICAL AID / PROVIDENT FUND

Our client a leader in the industry is looking for a detail-oriented, hands-on Housekeeping Manager to join the team at a Luxury Hotel in Cape Town.

The ideal candidate will oversee the day-to-day operations of the housekeeping department. To manage and coordinate the activities of the housekeeping department, ensuring that all guest rooms, public areas, and back-of-house areas are consistently clean, well-maintained, and presented to the highest standards.

Key Responsibilities :

• Supervise and support daily housekeeping operations across all areas of the hotel.
• Maintain cleanliness and presentation standards in guest rooms, corridors, public areas, and service areas.
• Ensure all health, safety, and hygiene protocols are followed.
• Manage staffing levels and scheduling in line with occupancy and operational needs.
• Train, coach, and motivate housekeeping staff to maintain productivity and service excellence.
• Conduct regular inspections and quality audits.
• Monitor stock levels and coordinate ordering of linen, guest supplies, and cleaning materials.
• Respond promptly and professionally to guest requests, feedback, and complaints.
• Work closely with other departments, particularly Front Office and Maintenance, to ensure seamless operations.

Qualifications and Experience :

Key Skills and Attributes :

Key Responsibilities:

Manage and supervise the housekeeping staff, including hiring, training, and scheduling onboard the cruise ship

Develop and implement housekeeping procedures and standards to ensure cleanliness and efficiency.

Conduct regular inspections of guest cabins, public areas, and crew quarters to maintain high standards of cleanliness.

Monitor and control housekeeping budget and expenses.

Maintain inventory of housekeeping supplies and equipment, and ensure timely replenishment.

Coordinate with other departments to ensure smooth operations and guest satisfaction.

Respond to guest complaints and requests in a timely and professional manner.

Conduct performance evaluations and provide feedback to housekeeping staff.

Ensure compliance with all safety and sanitation regulations.

Requirements:

Proven experience as a Housekeeping Manager or similar role in the hospitality industry.

Excellent leadership and communication skills.

Strong organizational and time-management abilities.

Knowledge of housekeeping procedures and standards.

Ability to work in a fast-paced and dynamic environment.

Flexibility to work evenings, weekends, and holidays as needed.

Diploma or degree in hospitality management or related field is preferred.

Overview

REPORTS TO: MAINTENANCE MANAGER

POSITION SUMMARY:

Your Role: Perform routine inspections and maintenance of hotel facilities, including plumbing, electrical systems, carpentry, and painting. Respond promptly to maintenance requests from guests and staff, ensuring issues are resolved efficiently and in accordance to the SOP.

• Respond to calls from Housekeeping based on inspections of arrival rooms as per the trained standard, including general plumbing (washers, taps, unblocking toilets & basin and shower drains).
• General tiling – floors and walls; flooring work such as carpet tiles; general painting & decorating.
• Basic electrical maintenance.
• Liaising with housekeeping, performing jobs as required; confirm completion of any reported task.
• Carry out tasks within agreed time limits – vacant Arrivals before 11:00 / Departure arrivals before 14:00; confirm complete before 14:00 to Line Manager.
• Maintain accurate records/documentation associated with your work – task sheets to be handed in to the Maintenance Co‑ordinator before the end of shift for Opera requirements resolved.
• Immediately report problems/failures that may impact on the Hotel arrival rooms to the Maintenance Manager.
• Contribute towards the smooth running of the team; adhere to all organisation policies and procedures.
• From time to time you may be expected to be part of special projects as are reasonably required of your job role.
• You are responsible for your allocated workload and must meet all targets as agreed with your Line Manager. You must contribute towards the smooth running of the organisation generally.
• Air conditioning experience.

• Minimum 23 years experience in a supervisory role within a hotel housekeeping environment
• Experience in a 4★ or higher hotel is preferred
• Minimum Grade 12 or equivalent; formal training in hospitality or housekeeping management advantageous
• Strong leadership, team management, and organizational skills
• Attention to detail, time management, and professional attitude
• South African citizen with a valid ID

• Team Leadership & Supervision Supervise, train, and motivate housekeeping staff, allocate daily tasks, and monitor completion
• Quality & Standards Ensure guest rooms, public areas, and back-of-house spaces are maintained to hotel standards through inspections and coaching
• Guest Service & Experience Respond promptly to guest requests, complaints, or special requirements while ensuring exceptional service
• Inventory & Stock Control Monitor and manage cleaning supplies, linen, and guest amenities to minimize loss or waste
• Health, Safety & Compliance Enforce hygiene, safety, and health protocols and provide training on safe cleaning practices
• Reporting & Administration Maintain records of staff attendance, room inspections, and inventory usage; assist with operational planning and recruitment

• Supervise and support housekeeping staff, including Room Attendants and support personnel
• Allocate daily tasks and monitor completion to maintain efficiency and high standards
• Conduct regular performance feedback and coaching sessions for staff
• Perform quality inspections of guest rooms, public areas, and back-of-house spaces
• Ensure consistency in cleanliness, presentation, hygiene, and guest amenities
• Respond promptly to guest requests, complaints, or special requirements
• Monitor and manage cleaning supplies, linen, and guest amenities
• Enforce hygiene, safety, and health protocols across the department
• Conduct training and toolbox talks on safe cleaning practices and proper use of chemicals
• Maintain records of staff attendance, room inspections, and inventory usage
• Assist management with housekeeping reports, operational planning, and recruitment
• Uphold the hotels values of Teamwork, Respect, Innovation, Accountability, Passion, and Integrity

• Must hold a valid South African ID
• Only candidates with relevant housekeeping supervisory experience will be shortlisted
• Ensure your CV is 100% updated
• All applicants will attend a virtual introduction interview
• Recruitment aligns with the companys Employment Equity Plan

REPORTS TO: MAINTENANCE MANAGER

POSITION SUMMARY:

Your Role:- Perform routine inspections and maintenance of hotel facilities, including plumbing, electrical systems, carpentry, and painting. - Respond promptly to maintenance requests from guests and staff, ensuring issues are resolved efficiently and in accordance to the SOP.

Responsibility & Authority:

The Responsibilities of the Handyman:

Day to day responsibilities

Responding to calls from Housekeeping based on inspections of arrival rooms as per the trained standard, This includes but doesn’t limit to general plumbing including Plumbing – washers, taps, unblocking toilets & basin and shower drains.

General tiling – floors and walls – flooring work, such as carpet tiles general painting & decorating

Basic electrical maintenance

Liaising with housekeeping, performing jobs as and when they are required. Confirmation on completion of any reported task.

Carry out tasks within agreed time limits – Vacant Arrivals before 11:00 / Departure arrivals before 14:00 – Confirm complete before 14:00 to Line Manager.

Maintain accurate records/documentation associated with your work – Task sheets to be handed in to the Maintenance co Ordinator before the end of shift for Opera requirements resolved.

Immediately report problems/failures that may impact on the Hotel arrival rooms to the Maintenance Manager.

Contribute towards the smooth running of the team, adhere to all organisation policies and procedures

From time to time you may be expected to be part of special projects as are reasonably required of your job role.

You are responsible for your allocated workload and must meet all targets as agreed with your Line Manager. You must contribute towards the smooth running of the organisation generally.

Air conditioning experience.

At The Vineyard Hotel, we're more than just a team. Every staff member plays a crucial role in creating an exceptional guest experience. Our commitment to our staff goes beyond hospitality. We prioritise their well-being, providing on-demand healthcare, wellness activities, assistance with essentials, and healthy meals.

We also offer growth opportunities through internal programs, traineeships, study loans, and professional coaching for managers. Comprehensive benefits, including medical aid, retirement and disability funding, are part of the package.

Our care for our staff and our dedication to social and environmental responsibility sets us apart. Join our community that values respect, care, and growth.

Housekeeping Assistant

Full-time - Hourly Paid

Cape Town | On-site

As our Housekeeping Assistant, you are responsible to create a tidy, clean, neat, and safe environment for the hotel guest and staff and to assist in a wide variety of housekeeping tasks as required by the needs of the business and to upkeep the image of the company.

You have relevant experience in a 4* or equivalent environment with expertise in housekeeping deep cleaning. You can work shifts across multiple functions, guest rooms, and front-of-house.

Youre known for your meticulous and professional work, and you are an exceptional communicator in writing and verbally.

To apply, please click on the apply button and follow the instructions.

Closing date: 17 September 2025

We are an equal opportunity employer.

Position Summary:

The Housekeeping Supervisor will be responsible for overseeing and managing all aspects of the housekeeping department in accordance with company policies and standards. They will supervise a team of housekeepers, ensuring the cleanliness and maintenance of guest rooms, public areas, and back-of-house areas. The Housekeeping Supervisor will also be responsible for training and developing the housekeeping staff, maintaining inventory of supplies, improving operational efficiency, and implementing health and safety guidelines. The candidate must be available to start immediately.

Responsibilities:

1. Supervise the housekeeping staff, providing guidance and support to ensure efficient and effective cleaning services are delivered.

2. Assign and prioritize daily tasks to the housekeeping team, ensuring all areas are cleaned and maintained to the highest standards.

3. Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness, orderliness, and compliance with company standards.

4. Train and develop new and existing housekeeping staff on cleaning procedures, safety regulations, and customer service skills.

5. Monitor and maintain stock levels of cleaning supplies and equipment, ordering additional items when necessary.

6. Collaborate with other departments, such as front desk and maintenance, to ensure smooth coordination of tasks and timely resolution of issues.

7. Develop and implement cleaning schedules, ensuring optimal productivity and minimal disruption to guests.

8. Investigate and resolve guest complaints related to housekeeping services, demonstrating a proactive and guest-centric approach.

9. Monitor and control department expenses within budgetary limits, reporting any discrepancies to the management.

10. Ensure compliance with health and safety regulations and departmental policies, promoting a safe working environment and proper handling of cleaning chemicals.

11. Stay updated with industry trends and advancements, recommending and implementing improvements to enhance efficiency and productivity.

12. Conduct performance evaluations and provide feedback to the housekeeping team regularly, identifying areas for improvement and recognizing exceptional performance.

13. Foster a positive and supportive working environment, encouraging teamwork, open communication, and professional growth among the housekeeping staff.

Qualifications:

1. Proven experience as a Housekeeping Supervisor or a similar role within the hospitality industry.

2. In-depth knowledge of cleaning procedures, cleaning chemicals, and best practices in maintaining cleanliness and hygiene.

3. Excellent organizational and time management skills, capable of prioritizing tasks and meeting deadlines.

4. Strong leadership and communication abilities, with the capability to motivate and guide a team.

5. Detail-oriented and observant, with a keen eye for cleanliness and attention to detail.

6. Ability to work under pressure and handle challenging situations with professionalism.

7. Proficient computer skills, including knowledge of property management systems and Microsoft Office applications.

8. Demonstrated problem-solving and decision-making skills.

9. Flexibility to work shifts, including evenings, weekends, and holidays.

10. High school diploma or equivalent qualification; additional education or certification in hospitality management or a related field is a plus.

Job Type: Full-time

Work Location: In person