7 Housekeeping Staff jobs in Cape Town

Our Journey:
The President Hotel is on an exciting path to be recognised as a true luxury destination. Our purpose is simple yet powerful: to create and inspire memorable experiences.
Our vision: to become Cape Town's most loved hotel.

Set in the heart of Bantry Bay, between the buzz of the city and the calm of the Atlantic Ocean, The President Hotel is celebrated as the Mother City's most loved destination hotel. With 349 stylish rooms, apartments, and suites, breathtaking views, a palm-lined infinity pool, world-class restaurants, and modern conference and event venues, The President offers an iconic workplace where excellence meets opportunity.

We are seeking a Director of Housekeeping to join our Rooms Division leadership team. You'll take full ownership of the housekeeping operations, leading a team of 85 in ensuring that every guest room, public area, and back-of-house space exceeds expectations - delivering an exceptional 5-star plus experience.

If you live and breathe our values - Teamwork, Respect, Innovation, Accountability, Passion, and Integrity - we want you on our journey.

• Develop and execute a housekeeping strategy aligned with the hotel's luxury vision.

• Collaborate with Rooms Division leadership to deliver seamless guest experiences.

• Champion innovation and continuous improvement.

• Oversee the presentation and hygiene of all guest rooms, public areas, and outdoor spaces.

• Conduct inspections, address guest feedback, and drive corrective actions.

• Manage laundry operations and linen cycles for quality and cost control.

• Prepare and manage the housekeeping budget (payroll, laundry, supplies, capital).

• Monitor expenses, track variances, and optimise efficiencies.

• Take full P&L responsibility, managing cost per occupied room (CPOR) .

• Maintain and safeguard departmental assets and equipment.

• Set and monitor PAR levels, ensuring efficient stock management.

• Oversee preventative maintenance and asset lifecycle planning.

• Lead, coach, and inspire a team of 85 (managers, supervisors, attendants).

• Drive performance management, training, and succession planning.

• Build a culture of pride, accountability, and service excellence.

• Deliver accurate financial and operational reporting.

• Ensure compliance with labour laws, safety standards, and hotel policies.

• Participate in audits and uphold best-practice housekeeping standards.

• Minimum 5 years' senior leadership experience in housekeeping within a luxury h

Our Journey:
The President Hotel is on an exciting path to be recognised as a true luxury destination. Our purpose is simple yet powerful: to create and inspire memorable experiences.
Our vision: to become Cape Town's most loved hotel.

Set in the heart of Bantry Bay, between the buzz of the city and the calm of the Atlantic Ocean, The President Hotel is celebrated as the Mother City's most loved destination hotel. With 349 stylish rooms, apartments, and suites, breathtaking views, a palm-lined infinity pool, world-class restaurants, and modern conference and event venues, The President offers an iconic workplace where excellence meets opportunity.

We are seeking a Director of Housekeeping to join our Rooms Division leadership team. You'll take full ownership of the housekeeping operations, leading a team of 85 in ensuring that every guest room, public area, and back-of-house space exceeds expectations - delivering an exceptional 5-star plus experience.

If you live and breathe our values - Teamwork, Respect, Innovation, Accountability, Passion, and Integrity - we want you on our journey.

• Develop and execute a housekeeping strategy aligned with the hotel's luxury vision.

• Collaborate with Rooms Division leadership to deliver seamless guest experiences.

• Champion innovation and continuous improvement.

• Oversee the presentation and hygiene of all guest rooms, public areas, and outdoor spaces.

• Conduct inspections, address guest feedback, and drive corrective actions.

• Manage laundry operations and linen cycles for quality and cost control.

• Prepare and manage the housekeeping budget (payroll, laundry, supplies, capital).

• Monitor expenses, track variances, and optimise efficiencies.

• Take full P&L responsibility, managing cost per occupied room (CPOR) .

• Maintain and safeguard departmental assets and equipment.

• Set and monitor PAR levels, ensuring efficient stock management.

• Oversee preventative maintenance and asset lifecycle planning.

• Lead, coach, and inspire a team of 85 (managers, supervisors, attendants).

• Drive performance management, training, and succession planning.

• Build a culture of pride, accountability, and service excellence.

• Deliver accurate financial and operational reporting.

• Ensure compliance with labour laws, safety standards, and hotel policies.

• Participate in audits and uphold best-practice housekeeping standards.

• Minimum 5 years' senior leadership experience in housekeeping within a luxury h

Position: Senior Housekeeping Supervisor
Reports To: Executive Housekeeper
Location: Pepperclub Hotel
Department: Housekeeping
Employment Type: Full-Time

Senior Supervisor – Job Description

Core Responsibilities:

• Conduct daily checks of all public areas and VIP rooms to ensure cleanliness and readiness.
• Oversee turndown shift operations, supervising room attendants during evening service.
• Manage the collection and counting of stock , including all guest supplies, OE (Operating Equipment), and bedroom linen.
• Ensure accurate punching (inputting) of OE and stock sheets into the system (computer literacy required – further training may be needed).
• Oversee and assist with stocking of all bedroom linen, guest supplies, and OE stock .
• Ensure stock takes are completed on time, with all data accurately captured and submitted by the set deadline.

Staff & Operational Management:

• Supervise operational housekeeping staff; follow up on staff absenteeism , arrange replacements, and notify the Head of Department (HOD) .
• Address guest complaints promptly; investigate issues, provide solutions, and give feedback to the Executive Housekeeper and Hotel Manager .
• Facilitate disciplinary actions with the HOD as required (training required in disciplinary procedures).
• Delegate tasks such as:
• Vacuuming of passages
• Cleaning of windows and public areas
• Daily housekeeping duties and special assignments
• Ensure daily attendance registers are completed and signed by all present staff.
• Manage daily allocations , ensuring the notice board reflects all relevant notes (e.g., VIP arrivals, special requests).

Communication & Reporting:

• Immediately escalate any concerns regarding rooms, staffing, linen, or equipment to the Executive Housekeeper — not after a delay.
• Communicate all operational issues or guest-related concerns directly to the Executive Housekeeper or Hotel Manager .
• Assist in completing reports related to carpet cleaning, voile changes, and other operational needs.
• Houskeeping Supervisor: 1 year (Required)

Are you a strategic leader with a flair for impeccable standards and team empowerment? We’re looking for a Head of Housekeeping to oversee the full operations of a high-end housekeeping department within one of Cape Town’s most prestigious hotels, nestled in the heart of Newlands.

This is not your average housekeeping job. You’ll be managing a large team, driving service excellence, ensuring operational precision, and delivering a seamless guest experience in a luxury environment.