Housekeeping

Cape Town, Western Cape Crew Life at Sea

Posted 13 days ago

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Job Description

Responsibilities

  • Clean and maintain assigned guest staterooms, including making beds, changing linens, dusting, and vacuuming
  • Clean and maintain assigned public areas, including lounges, restaurants, and other common areas
  • Clean and maintain crew quarters, including cabins, common areas, and laundry facilities
  • Ensure all cleaning supplies and equipment are properly maintained and stored
  • Report any maintenance issues or safety hazards to the appropriate department
  • Assist with the inventory and restocking of housekeeping supplies
  • Follow all cleaning and safety protocols to maintain a clean and safe environment for guests and crew
  • Provide exceptional customer service to guests and respond to any requests or concerns in a timely and professional manner
  • Work closely with other members of the housekeeping team to ensure all tasks are completed efficiently and to the highest standards
  • Participate in training and development programs to continuously improve your skills and knowledge
Qualifications
  • High school diploma or equivalent
  • Previous experience in housekeeping or a related field preferred
  • Strong attention to detail and ability to work efficiently in a fast-paced environment
  • Excellent time management and organizational skills
  • Ability to work independently and as part of a team
  • Strong communication and customer service skills
  • Physical ability to perform cleaning tasks, including lifting and carrying up to 50 pounds
  • Willingness to work flexible hours, including weekends and holidays, as required by the cruise schedule
Benefits
  • Medical, dental, and vision insurance
  • Paid time off and holiday pay
  • Opportunities for career advancement and training
  • Free room and board while on board the ship
  • Travel opportunities to various destinations around the world

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Housekeeping Attendent

Cape Town, Western Cape Crew Life at Sea

Posted 13 days ago

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Job Description

- Clean and maintain guest rooms, including changing linens, dusting, vacuuming, and restocking amenities

- Ensure all public areas, such as hallways, lobbies, and restrooms, are clean and presentable at all times

- Empty trash and replace linens in public areas as needed On Board Cruise Ship

- Respond promptly to guest requests and ensure their satisfaction with the cleanliness of their room

- Report any maintenance issues or safety hazards to the appropriate department

- Follow all company policies and procedures, including safety and sanitation guidelines

- Maintain a professional and friendly demeanor with guests and fellow crew members

- Assist with other duties as assigned by the Housekeeping Manager

Requirements:

- High school diploma or equivalent

- Previous housekeeping experience preferred

- Excellent attention to detail and time management skills

- Ability to work independently and as part of a team

- Strong communication and customer service skills

- Must be able to work flexible hours, including weekends and holidays

- Ability to stand, walk, and bend for extended periods of time

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Housekeeping Manager

Cape Town, Western Cape Crew Life at Sea

Posted 13 days ago

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Job Description

Key Responsibilities:

Manage and supervise the housekeeping staff, including hiring, training, and scheduling onboard the cruise ship

Develop and implement housekeeping procedures and standards to ensure cleanliness and efficiency.

Conduct regular inspections of guest cabins, public areas, and crew quarters to maintain high standards of cleanliness.

Monitor and control housekeeping budget and expenses.

Maintain inventory of housekeeping supplies and equipment, and ensure timely replenishment.

Coordinate with other departments to ensure smooth operations and guest satisfaction.

Respond to guest complaints and requests in a timely and professional manner.

Conduct performance evaluations and provide feedback to housekeeping staff.

Ensure compliance with all safety and sanitation regulations.

Requirements:

Proven experience as a Housekeeping Manager or similar role in the hospitality industry.

Excellent leadership and communication skills.

Strong organizational and time-management abilities.

Knowledge of housekeeping procedures and standards.

Ability to work in a fast-paced and dynamic environment.

Flexibility to work evenings, weekends, and holidays as needed.

Diploma or degree in hospitality management or related field is preferred.

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Housekeeping Handyman

Cape Town, Western Cape Pepperclub Hotel

Posted 5 days ago

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Job Description

Overview

REPORTS TO: MAINTENANCE MANAGER

POSITION SUMMARY:

Your Role: Perform routine inspections and maintenance of hotel facilities, including plumbing, electrical systems, carpentry, and painting. Respond promptly to maintenance requests from guests and staff, ensuring issues are resolved efficiently and in accordance to the SOP.

Responsibilities
  • Respond to calls from Housekeeping based on inspections of arrival rooms as per the trained standard, including general plumbing (washers, taps, unblocking toilets & basin and shower drains).
  • General tiling – floors and walls; flooring work such as carpet tiles; general painting & decorating.
  • Basic electrical maintenance.
  • Liaising with housekeeping, performing jobs as required; confirm completion of any reported task.
  • Carry out tasks within agreed time limits – vacant Arrivals before 11:00 / Departure arrivals before 14:00; confirm complete before 14:00 to Line Manager.
  • Maintain accurate records/documentation associated with your work – task sheets to be handed in to the Maintenance Co‑ordinator before the end of shift for Opera requirements resolved.
  • Immediately report problems/failures that may impact on the Hotel arrival rooms to the Maintenance Manager.
  • Contribute towards the smooth running of the team; adhere to all organisation policies and procedures.
  • From time to time you may be expected to be part of special projects as are reasonably required of your job role.
  • You are responsible for your allocated workload and must meet all targets as agreed with your Line Manager. You must contribute towards the smooth running of the organisation generally.
  • Air conditioning experience.

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Housekeeping Handyman

Cape Town, Western Cape Pepperclub Hotel & Spa

Posted 12 days ago

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Job Description

REPORTS TO: MAINTENANCE MANAGER

POSITION SUMMARY:

Your Role:- Perform routine inspections and maintenance of hotel facilities, including plumbing, electrical systems, carpentry, and painting. - Respond promptly to maintenance requests from guests and staff, ensuring issues are resolved efficiently and in accordance to the SOP.

Responsibility & Authority:

The Responsibilities of the Handyman:

Day to day responsibilities

Responding to calls from Housekeeping based on inspections of arrival rooms as per the trained standard, This includes but doesn’t limit to general plumbing including Plumbing – washers, taps, unblocking toilets & basin and shower drains.

General tiling – floors and walls – flooring work, such as carpet tiles general painting & decorating

Basic electrical maintenance

Liaising with housekeeping, performing jobs as and when they are required. Confirmation on completion of any reported task.

Carry out tasks within agreed time limits – Vacant Arrivals before 11:00 / Departure arrivals before 14:00 – Confirm complete before 14:00 to Line Manager.

Maintain accurate records/documentation associated with your work – Task sheets to be handed in to the Maintenance co Ordinator before the end of shift for Opera requirements resolved.

Immediately report problems/failures that may impact on the Hotel arrival rooms to the Maintenance Manager.

Contribute towards the smooth running of the team, adhere to all organisation policies and procedures

From time to time you may be expected to be part of special projects as are reasonably required of your job role.

You are responsible for your allocated workload and must meet all targets as agreed with your Line Manager. You must contribute towards the smooth running of the organisation generally.

Air conditioning experience.

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Housekeeping Supervisor

7100 Cape Town, Western Cape Red Ember Recruitment (PTY) Ltd

Posted 20 days ago

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Job Description

Permanent
Our client is looking for a Housekeeping Supervisor to join their team. Provide direction, oversight, and guidance to the Housekeeping Team, ensuring they are motivated and aligned with the hotel’s standards.Facilitate communication and collaboration within the Housekeeping Team and across other departments.Prepare weekly work schedules for the Housekeeping department based on the weekly forecast and allocate tasks to staff accordingly.Check daily manning levels to ensure the department is adequately staffed always.Inspect guest rooms and public areas to ensure that furnishings, facilities, and equipment are clean, well-maintained, and in good repair.Implement and monitor departmental par-stock levels for chemicals, amenities, linen, and other items in collaboration with Hotel Management.Monitor and control inventories for operating equipment, linen, stationery, guest supplies, cleaning supplies, and uniforms to maintain par stocks and control costs.Identify areas where waste can be reduced, and financial savings made, and monitor service practices to achieve waste reduction targets.Ensure that departmental training records are up to date and reflect all training conducted.Implement and monitor an effective key control system for areas relevant to the Housekeeping Department, ensuring the safety and security of guests, staff, equipment, and supplies.RequirementsThe Housekeeping Supervisor supports the Hotel Management Team in supervising the Housekeeping team to achieve the strategic direction and annual plans for Housekeeping operations.Minimum of 2 years of experience in a similar position within a 5-star luxury property Impeccable communication skills both written and verbalLeadership experienceStrong training skills and experienceEffective rostering abilitiesKnowledgeable with the controlling of expenses and inventoriesAbility to remain calm and professional under pressureDiploma in Hospitality Valid driver`s licenseHigh level of physical endurancePreference will be given to candidates from Franschhoek and neighboring areas.Benefits50% Medical Aid Contribution3% Provident Fund ContributionAnnual Increases and BonusesMeal allowance per shift workedStaff transport available at a subsidized amount on Franschhoek, Paarl, Stellenbosch and Wellington routesNo live-in accommodation
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Head of Housekeeping

Cape Town, Western Cape Level-Up

Posted 6 days ago

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Job Description

Overview

Head of Housekeeping

Are you a hands-on leader with an eye for detail and a passion for creating exceptional guest experiences? We are looking for an experienced Head of Housekeeping to lead our housekeeping team across a growing portfolio of short-term rental properties in Cape Town.

As our Head of Housekeeping, you'll oversee the cleanliness, presentation, and efficiency of all our properties. You'll be responsible for managing a large team, enforcing high-quality standards, and working closely with our other departments to resolve issues quickly and effectively.

This role is critical to the guest experience and we looking for someone who thrives in a fast-paced environment, leads by example, and knows how to balance performance management with motivation and support.

Responsibilities
  • Manage a large team with a focus on recruitment, training, scheduling and maintaining team performance
  • Maintain quality control to ensure our cleaning standards exceed our guests expectations
  • Investigate and address guest complaints or property concerns related to cleanliness or presentation
  • Ensure adherence to policies on attendance, performance and overall conduct
  • Conduct regular performance evaluations to coach our team of Supervisors to support team growth and efficiency
  • Build a positive work environment that encourages accountability, teamwork, and high morale
  • Ensure all properties are consistently guest-ready, clean, stocked, and presented to the highest standard at all times
Ideal candidate

Here's our description of the ideal person for this job:

  • 5+ years of experience in a housekeeping management role (preferably in short-term rentals or hospitality)
  • Based in Cape Town
  • Strong leadership abilities
  • Has the ability to think out of the box and drive change
  • High attention to detail and strong organisational skills
  • A proactive problem solver who thrives under pressure
  • Strong communication and interpersonal skills
  • Familiar with mobile apps and digital tools used in field operations

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About the latest Housekeeping staff Jobs in Cape Town !

Head of Housekeeping

Cape Town, Western Cape The Legends Agency

Posted today

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Job Description

Overview

Head of Housekeeping

Lead, motivate, and elevate hospitality standards across premium short-term rentals

Cape Town | R30,000.00 Basic + Incentives | 08 : 00am - 17 : 00pm

About Our Client

Our client manages a growing portfolio of high-end short-term rental properties in Cape Town, setting the benchmark for comfort, quality, and memorable guest experiences. Their focus is on delivering a seamless stay through exceptional service and immaculate presentation. With a strong emphasis on professionalism, innovation, and teamwork, they provide an environment where leaders can drive change, inspire teams, and make a lasting impact on hospitality excellence.

The Role

The Head of Housekeeping will take full ownership of housekeeping operations across all properties, ensuring every space is guest-ready at all times. You will lead, train, and manage a large team, uphold strict quality standards, and collaborate closely with other departments to resolve issues and maintain operational efficiency. This role is key to enhancing the guest experience through leadership, consistency, and innovation.

Key Responsibilities
  • Manage and lead a large housekeeping team, including recruitment, training, scheduling, and performance management
  • Conduct regular quality checks to ensure all properties meet or exceed cleanliness and presentation standards
  • Address and resolve guest complaints or property concerns efficiently
  • Enforce company policies on attendance, performance, and conduct
  • Support Supervisors with performance evaluations and coaching for team growth
  • Create a positive, accountable, and high-morale work environment
  • Ensure all properties remain fully stocked, clean, and guest-ready at all times
About You
  • 5+ years of experience in a housekeeping management role (preferably in short-term rentals or hospitality)
  • Based in Cape Town
  • Proven leadership skills with the ability to inspire and motivate large teams
  • Highly detail-oriented and exceptionally organised
  • Creative thinker with a proactive approach to problem-solving
  • Strong communication and interpersonal skills
  • Comfortable using mobile apps and digital tools for field operations
  • Thrives in a fast-paced, high-pressure environment while maintaining quality standards

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Assistant Housekeeping Manager

Bantry Bay, Western Cape Phoenix Recruitment

Posted 20 days ago

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Job Description

Duties:

Maintain guest rooms and public areas to the highest luxury standards.
Supervise daily housekeeping operations, staff schedules, and workflow.
Assist with recruiting, training, and mentor housekeeping staff, fostering high performance and engagement.
Monitor guest feedback and implement improvements to enhance satisfaction.
Ensure compliance with SOPs, health, safety, and hygiene standards.
Manage inventory, supplies, and budget efficiently, minimizing waste.
Implement and promote sustainable housekeeping practices.
Consistent attention to detail in all areas, prompt reporting of maintenance issues, and ensuring property standards are always upheld.

Requirements:

Grade 12
Minimum 2 years of experience in housekeeping as Assistant Housekeeping Manager or similar, preferably in luxury hospitality.
Strong leadership and team management skills.
Must have an eye for detail and a pro-active approach.
Excellent organizational, communication, and problem-solving abilities.
Knowledge of SOPs, luxury standards, and health & safety regulations.
Commitment to quality, guest satisfaction, and sustainability.
Excellent verbal communication skills in English
Possess physical skills, such as walking up and down stairs.
Maintain excellent grooming and uniform standards
Active listening skills
Proficient in using Opera Property Management System (PMS)
Microsoft Office Suite (Excel, Word, Outlook) for reporting and scheduling.
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Head of Housekeeping

Cape Town, Western Cape The Legends Agency

Posted 20 days ago

Job Viewed

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Job Description

Head of Housekeeping
Lead, motivate, and elevate hospitality standards across premium short-term rentals
Cape Town | R30,000.00 Basic + Incentives | 08:00am - 17:00pm

About Our Client


Our client manages a growing portfolio of high-end short-term rental properties in Cape Town, setting the benchmark for comfort, quality, and memorable guest experiences. Their focus is on delivering a seamless stay through exceptional service and immaculate presentation. With a strong emphasis on professionalism, innovation, and teamwork, they provide an environment where leaders can drive change, inspire teams, and make a lasting impact on hospitality excellence.

The Role: Head of Housekeeping


The Head of Housekeeping will take full ownership of housekeeping operations across all properties, ensuring every space is guest-ready at all times. You will lead, train, and manage a large team, uphold strict quality standards, and collaborate closely with other departments to resolve issues and maintain operational efficiency. This role is key to enhancing the guest experience through leadership, consistency, and innovation.

Key Responsibilities

  • Manage and lead a large housekeeping team, including recruitment, training, scheduling, and performance management

  • Conduct regular quality checks to ensure all properties meet or exceed cleanliness and presentation standards

  • Address and resolve guest complaints or property concerns efficiently

  • Enforce company policies on attendance, performance, and conduct

  • Support Supervisors with performance evaluations and coaching for team growth

  • Create a positive, accountable, and high-morale work environment

  • Ensure all properties remain fully stocked, clean, and guest-ready at all times

About You

  • 5+ years of experience in a housekeeping management role (preferably in short-term rentals or hospitality)

  • Based in Cape Town

  • Proven leadership skills with the ability to inspire and motivate large teams

  • Highly detail-oriented and exceptionally organised

  • Creative thinker with a proactive approach to problem-solving

  • Strong communication and interpersonal skills

  • Comfortable using mobile apps and digital tools for field operations

  • Thrives in a fast-paced, high-pressure environment while maintaining quality standards

This advertiser has chosen not to accept applicants from your region.
 

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