106 Front Desk Staff jobs in Cape Town

We’re looking for a professional, highly organised multitasker to take charge of our front desk while keeping our administrative and fleet management functions running like clockwork. This role is perfect for someone who can balance being the friendly first impression of our business with the efficiency and accuracy needed to manage back-office operations.

• Be the face of the office – greet and assist visitors warmly, and direct them to the right people.
• Answer and manage incoming calls with professionalism and efficiency.
• Keep the reception area tidy, organised, and welcoming at all times.
• Manage incoming and outgoing correspondence and documentation.
• Provide administrative support: data entry, filing, scheduling, and records management.
• Assist with fleet coordination – tracking vehicle usage, maintenance schedules, and service logs.
• Support procurement and inventory management for office and vehicle supplies.
• Help organise meetings – from preparing agendas to taking accurate minutes.

• High school diploma (Matric) required; additional office management training a plus.
• Proven experience in a front desk, admin, or coordination role preferred.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong organisational skills and the ability to juggle multiple priorities.
• Attention to detail and problem-solving ability.
• Comfortable working both independently and as part of a collaborative team.
• Familiarity with fleet management systems is an advantage.

Overview

The main objective of the Front Desk Coordinator role is to only make client commitments you are able to keep in order to maintain client satisfaction levels. Make sure customer satisfaction is the main priority. The goal is to always meet or exceed the expectation of every client. To ensure the overall smooth running of all functions of the business.

• Professional Conduct
• Conduct yourself with honesty, integrity, and loyalty throughout your employment.
• Carry out all duties and functions as assigned by management.
• Comply with all lawful and reasonable instructions issued by your supervisors.
• Promote and uphold the professional image and reputation of SCINMed.
• Maintain a respectful, friendly, and helpful approach toward clients and colleagues.
• Ensure neat, polished personal appearance in line with SCINMed’s grooming standards.
• Communicate clearly, courteously, and professionally at all times.
• Serve as a key point of contact, facilitating efficient communication across the team.
• Collaborate as a supportive and cooperative team member.
• Use initiative and problem-solving skills to manage challenges proactively.
• Work efficiently under pressure while maintaining service quality.
• Manage time effectively to meet deadlines and ensure smooth daily operations.
• Regularly review and optimize the appointment schedule.
• Follow all policies, protocols, and SOPs consistently.

• Manage petty cash, monitor the opening float, and track cash flow accurately.
• Check and verify daily sales closures across systems.
• Process EFT payment adjustments and monitor related email communications.
• Send booking confirmations to spa clients for the following day.
• Send appointment reminders to doctor’s patients two days in advance.
• Call doctor’s patients to confirm next-day appointments.
• Monitor and promptly respond to voicemails and incoming emails.
• Communicate with Finance on outstanding debtor accounts.
• Email doctor’s daily schedule in advance and again on the day of appointments.
• Prepare, retrieve, and maintain patient files (new and existing).
• Coordinate doctor’s appointments, managing times, durations, and treatment sequences.
• Respond to all online queries within two hours of receipt.
• Professionally manage phone, walk-in, and digital booking requests.
• Confirm same-day appointments and ensure all files are filed at day-end.
• Accurately complete daily cash-up procedures.
• Clock in / out on Zenoti system for attendance records.

• Follow up on all online queries and update the online query spreadsheet.
• Monitor treatment schedule follow-ups and client engagement.
• Update WhatsApp stories with promotional material.
• Collect and manage daily guest feedback.
• Participate in maintaining cleanliness and order in the spa.

• Finalize treatment schedule spreadsheet by the 2nd of each month for reporting.
• Review outstanding accounts with management, generate invoices, and send to clients.
• Update account spreadsheets to reflect invoicing and payments.
• Distribute promotional messages via SMS / WhatsApp.
• Prepare monthly marketing / advertising ideas for management review.
• Maintain a list of clients overdue for follow-up appointments.
• Assist with stock ordering and inventory control.

• Take on any other duties as reasonably requested by management.
• Actively support team collaboration and knowledge sharing.
• Represent SCINMed’s values, professionalism, and strategic vision in all interactions.

The main objective of the Front Desk Coordinator role is to only make client commitments you are able to keep in order to maintain client satisfaction levels. Make sure customer satisfaction is the main priority. The goal is to always meet or exceed the expectation of every client. To ensure the overall smooth running of all functions of the business. Key Responsibilities Professional Conduct

• Conduct yourself with honesty, integrity, and loyalty throughout your employment.
• Carry out all duties and functions as assigned by management.
• Comply with all lawful and reasonable instructions issued by your supervisors.
• Promote and uphold the professional image and reputation of SCINMed.
• Maintain a respectful, friendly, and helpful approach toward clients and colleagues.
• Ensure neat, polished personal appearance in line with SCINMed’s grooming standards.
• Communicate clearly, courteously, and professionally at all times.
• Serve as a key point of contact, facilitating efficient communication across the team.
• Collaborate as a supportive and cooperative team member.
• Use initiative and problem-solving skills to manage challenges proactively.
• Work efficiently under pressure while maintaining service quality.
• Manage time effectively to meet deadlines and ensure smooth daily operations.
• Regularly review and optimize the appointment schedule.
• Follow all policies, protocols, and SOPs consistently.

• Manage petty cash, monitor the opening float, and track cash flow accurately.
• Check and verify daily sales closures across systems.
• Process EFT payment adjustments and monitor related email communications.
• Send booking confirmations to spa clients for the following day.
• Send appointment reminders to doctor’s patients two days in advance.
• Call doctor’s patients to confirm next-day appointments.
• Monitor and promptly respond to voicemails and incoming emails.
• Communicate with Finance on outstanding debtor accounts.
• Email doctor’s daily schedule in advance and again on the day of appointments.
• Prepare, retrieve, and maintain patient files (new and existing).
• Coordinate doctor’s appointments, managing times, durations, and treatment sequences.
• Respond to all online queries within two hours of receipt.
• Professionally manage phone, walk-in, and digital booking requests.
• Confirm same-day appointments and ensure all files are filed at day-end.
• Accurately complete daily cash-up procedures.
• Clock in/out on Zenoti system for attendance records.

• Follow up on all online queries and update the online query spreadsheet.
• Monitor treatment schedule follow-ups and client engagement.
• Update WhatsApp stories with promotional material.
• Collect and manage daily guest feedback.
• Participate in maintaining cleanliness and order in the spa.

• Finalize treatment schedule spreadsheet by the 2nd of each month for reporting.
• Review outstanding accounts with management, generate invoices, and send to clients.
• Update account spreadsheets to reflect invoicing and payments.
• Distribute promotional messages via SMS/WhatsApp.
• Prepare monthly marketing/advertising ideas for management review.
• Maintain a list of clients overdue for follow-up appointments.
• Assist with stock ordering and inventory control.

• Take on any other duties as reasonably requested by management.
• Actively support team collaboration and knowledge sharing.
• Represent SCINMed’s values, professionalism, and strategic vision in all interactions.

Are you the kind of person who keeps everything running smoothly with a smile? Were looking for a vibrant, organized, and confident Front Desk Office Administrator to become the face and heartbeat of our office.

If you're a proactive multitasker with a keen eye for detail and a flair for communication, we want to hear from you! Join a dynamic and inclusive team where no two days are the same.

What You'll Be Responsible For :

Warmly welcoming and assisting visitors, clients, and staff

Managing incoming calls and emails professionally

Scheduling appointments, meetings, and coordinating travel

Planning and organizing team birthdays and monthly team-building events

Creating and managing purchase orders daily

Overseeing filing for debtors, creditors, and audit prep

Coordinating vehicle servicing, repairs, and insurance profiles

Supporting BBBEE-related activities and documentation

Running occasional office errands

Managing and distributing staff workwear

Handling deliveries : receiving supplier goods and dispatching customer orders / payments

Monitoring and maintaining office supplies, including first aid stock

Communicating internal notices and updates effectively

Ensuring office documentation is up-to-date, accurate, and well-organized

Flexibility is key! You may occasionally be required to assist with additional duties aligned with business needs.

What Youll Need to Succeed :

A valid drivers license and access to your own vehicle

Proficiency in Microsoft Office (Word and Excel)

Basic knowledge of bookkeeping

Strong organizational , administrative , and communication skills

A polished, professional appearance and friendly attitude

Ability to prioritize , multitask , and work well under pressure

Why Join Us?

A collaborative, energetic team culture

Opportunities to grow your skills in a corporate environment

Make a real impact in the day-to-day success of the business

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SUMMARY:

An established leader in the manufacture and supply of thermoplastic products is seeking a vibrant, well-presented, and confident Front Desk Office Administrator to join their dynamic corporate team in Killarney Gardens, Cape Town.

Recruiter:

West Coast Personnel

Job Ref:

CPT /SM

Date posted:

Thursday, July 3, 2025

Location:

Killarney Gardens, South Africa

Salary:

R12k Monthly

SUMMARY:

An established leader in the manufacture and supply of thermoplastic products is seeking a vibrant, well-presented, and confident Front Desk Office Administrator to join their dynamic corporate team in Killarney Gardens, Cape Town.

POSITION INFO:

The ideal candidate is proactive, deadline-driven, and able to multitask efficiently in a fast-paced environment. If you're a go-getter who thrives under pressure, communicates clearly, and enjoys being part of a diverse team, this could be the perfect opportunity for you.

Minimum Requirements:

• Matric Certificate
• 5+ years’ experience in similar role
• Valid driver’s license and own vehicle
• Proficient in Microsoft Office (Word and Excel)
• Basic bookkeeping knowledge
• Strong organizational and communication skills
• Professional appearance and demeanour
• Ability to manage multiple tasks and prioritize effectively
  
  

• Greet and assist visitors professionally
• Handle incoming calls and emails
• Schedule meetings and appointments
• Coordinate travel arrangements
• Organize staff birthday celebrations and monthly team-building initiatives
• Create and manage purchase orders daily
• File documents for debtors, creditors, and audit preparation
• Schedule and monitor vehicle servicing and repairs
• Assist in managing insurance profiles and claims
• Support BBBEE project activities
• Run errands as required
• Manage office supply inventory
• Oversee staff workwear distribution
• Receive supplier deliveries and manage outgoing customer deliveries and payments
• Manage onsite first aid supplies
• Handle internal staff communications and notice distribution
• Maintain organized and up-to-date filing systems
• From time to time, responsibilities may be adjusted depending on business needs, but will remain reasonable and related to the role.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Other
• Industries Advertising Services

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Job Summary

Houston Skilled Consultancy is hiring dynamic and customer-focused Cruise Ship Front Desk Associates to provide exceptional guest service aboard international cruise liners. As the first point of contact for guests, you will be responsible for managing check-ins and check-outs, handling inquiries, and ensuring a smooth and welcoming onboard experience. This position is ideal for individuals with strong interpersonal skills, a commitment to hospitality excellence, and fluency in English.

• Greet and assist guests during check-in/check-out processes.
• Handle guest inquiries, complaints, and requests professionally and promptly.
• Maintain accurate guest records and update information in the ship's management system.
• Provide detailed information about onboard amenities, excursions, and events.
• Liaise with housekeeping, maintenance, and other departments to address guest needs.
• Process financial transactions, including billing and payments.
• Maintain a clean, organized, and welcoming front desk area.
• Uphold the highest standards of guest confidentiality and data protection.
• Support the Guest Relations Manager in resolving service issues.

• High school diploma or equivalent; a degree in hospitality or tourism is an advantage.
• Fluency in spoken and written English is mandatory; knowledge of additional languages is a plus.
• Strong communication and problem-solving skills.
• Proficiency in basic computer systems and POS software.
• Customer service certification (preferred but not required).
• Polished, friendly, and professional demeanor.

• Minimum 1 year of customer service or front desk experience in hospitality, hotels, or cruise ships.
• Prior international or shipboard experience will be considered an asset.
• Freshers with exceptional communication skills and hospitality training may also apply.

• Rotational shifts (morning, evening, and night), typically 8 to 10 hours per day , 6 days a week.
• Contract-based work (6–8 months onboard with scheduled time off between contracts).

• Strong understanding of customer care principles and hospitality etiquette.
• Ability to multitask in a fast-paced and multicultural environment.
• Knowledge of cruise operations, guest safety, and shipboard policies.
• Flexibility, adaptability, and a calm demeanor under pressure.
• High attention to detail and excellent organizational abilities.

• Tax-free international salary based on experience.
• Free accommodation and meals onboard.
• Travel to exotic global destinations.
• Medical insurance and onboard healthcare.
• Professional development and career growth opportunities within cruise lines.
• Uniforms and laundry services provided.
• Crew recreation facilities and social events.

At Houston Skilled Consultancy , we connect ambitious professionals with top-tier global cruise brands. This role offers a unique opportunity to travel the world, meet people from diverse cultures, and be part of a luxurious hospitality team delivering unforgettable guest experiences. If you are passionate about service and ready to advance your career on the high seas, we want to hear from you.

Interested candidates can apply by sending their updated CV with a professional photo and a brief cover letter to us
Subject: Front Desk Associate – Cruise Ship Application

Deadline to apply: Applications reviewed on a rolling basis – Apply Early!
Note: Only shortlisted candidates will be contacted for the virtual interview process.

Front Desk Coordinator URGENTLY needed in Cape Town - V & A Waterfront

• Nail Technician qualifications are a BONUS.
• 2-3 years of working experience in a busy Spa / Salon environment as a Front Desk Coordinator.
• MUST have Salon Biz System experience and be Computer Literate with Administration Skills.
• Previous experience in Customer service, Stocktake, Bookings of appointments, Stock count, dealing with difficult clients, Reports, etc.
• MUST have excellent verbal and written communication skills.
• MUST be well presented and well-groomed to represent the company.
• MUST be excellent with handling of Cash
• MUST have extraordinary retailing abilities.
• You MUST have a welcoming and bubbly personality.
• WORKING HOURS ARE (9AM to 9PM)

• Nail Technician qualifications are a BONUS.
• 2-3 years of working experience in a busy Spa/Salon environment as a Front Desk Coordinator.
• MUST have Salon Biz System experience and be Computer Literate with Administration Skills.
• Previous experience in Customer service, Stocktake, Bookings of appointments, Stock count, dealing with difficult clients, Reports, etc.
• MUST have excellent verbal and written communication skills.
• MUST be well presented and well-groomed to represent the company.
• MUST be excellent with handling of Cash
• MUST have extraordinary retailing abilities.
• You MUST have a welcoming and bubbly personality.
• WORKING HOURS ARE (9AM to 9PM)