518 Client Service jobs in South Africa

Our client is seeking a Client Service Officer to join their team, based in Port Elizabeth.

Successful candidate will liaise with all clients and ensure the efficient letting of units and to maximize rental income by
ensuring that vacancies are kept to a minimum. 

Minimum Requirements:-

• 3-Year Business Management course or equivalent
• 3-5 Years’ experience in a supervisory role
• 3-5 Years’ experience in a customer service environment
• Minimum of 3 years in a property management environment

Skills:-

• Planning skills
• Advanced MS Office and MDA
• Problem solving & analytical skills
• Accuracy & Strategy planning
• Excellent communication skills
• Excellent eye for detail
• Logical thinking & information seeking
• Service orientation
• Excellent people skills

Location: Hybrid – Johannesburg
Employment Type: Full-Time
Industry: Financial Services | Tax Recovery | Client Success

WatersEdge Solutions is hiring a dedicated and detail-oriented Client Service Executive to support high-value institutional accounts across Europe. This is a client-facing role ideal for a fast learner with strong interpersonal skills and a commitment to service excellence in a global, fast-paced environment.

About the Role
As a Client Service Executive, you’ll assist in managing day-to-day service delivery for some of the largest asset managers, fund managers, and insurers in the European market. You’ll work closely with senior account managers and custodians, handle client queries, and support foreign tax reclaim processes. The role blends relationship management with operations and offers exposure to international finance and cross-border compliance.

Key Responsibilities

• Provide account support for leading institutional clients in the European market

• Liaise with global custodian banks to manage tax recovery documentation

• Track submissions and ensure all client value is reclaimed within strict deadlines

• Respond to and resolve client and foreign tax office queries

• Keep up to date with legislative changes and service requirements

• Collaborate with Senior Account Managers to deliver strategic client goals

• Monitor and meet individual and team submission targets

• Prepare and check claim documentation for accuracy and completeness

• Contribute to onboarding new clients and ad hoc support projects

• Log and escalate client issues, propose solutions, and follow up on resolutions

What You’ll Bring

• Tertiary qualification in Commerce, Finance, Economics, BCom Law, or a related field

• Strong communication skills and a confident, professional demeanour

• High attention to detail and excellent administrative capabilities

• Fast learner with a proactive, solution-oriented mindset

• Ability to build rapport and manage client expectations

• Strong analytical and problem-solving ability

• Able to work under pressure and meet tight deadlines

• Valid South African passport or work permit

• Fluency in English (written and spoken)

Nice to Have

• Proficiency in an additional European language (e.g., French, Italian, Spanish, German)

• Familiarity with custodian banking, tax recovery, or client-facing financial operations

What’s On Offer

• Competitive salary with exposure to leading global financial institutions

• Collaborative, client-focused team environment

• Career development within an international business

• Opportunities to grow into senior client or account management roles

• Hybrid work model with professional autonomy

Company Culture
WatersEdge Solutions connects high-potential professionals with impactful careers in global finance. You’ll join a team that values precision, collaboration, and learning—where every client interaction contributes to long-term success.

If you have not been contacted within 10 working day, please consider your unsuccessful 

THE JOB AT A GLANCE

As the Client Service Administrator, you will be reporting into the Team Leader: New Business. Your role is to support the sales team with all related administrative and coordination functions for effective and efficient service delivery to all stakeholders.

WHAT WILL YOU DO?

• General administration support to Key account Executive
• Standby assistance to Key account executive
• Telephonic and e-mail query management
• And effective feedback to clients
• NON-COID New business management and professional feedback
• Weekly and monthly reports management
• Provide data and guides to help the sales team
• Develop and monitor performance indicators
• Manage sales tracking tools and report on important information
• Keep record of sales trends
• Liaise with Key account executive to develop specific sales strategies and ensuring happy clients
• Stay up to date with new product and feature launches and ensure sales team is on board
• Inter department enquiry management
• Excellent customer service and effective communication.

WHAT WILL YOU GET IN RETURN?

We offer great opportunities for personal and professional development in a stable company that's 130 years strong. The role comes with a competitive salary package and various benefits. Flexible work arrangements (combination of remote and in the office). Furthermore, you will be a part of a dedicated group of colleagues who value teamwork and collaboration.

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Kindly note that should you not receive a response within 21 days please consider your application unsuccessful.

Closing date: 26th September 2025

Our Commitment to transformation:

In accordance with the employment equity plan of Rand Mutual Assurance and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.

WHAT YOU'LL BRING TO THE TABLE?

• Grade 12 qualification/Matric Certificate
• NQF5 qualification/Diploma in Business Management
• 3 years sales administrative support experience
• Advanced Computer literacy - MS Office skills
• Ability to organise
• Ability to work under pressure
• Attention to detail and accuracy skill
• Verbal and written communication skills
• Professional personal presentation skills
• Customer centricity
• Information management skills
• Organising and planning skills
• Coordinating meetings
• High Numeracy skills

Electrum Is a Next-generation Payment Software Technology Company.
Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimize financial transaction processing. Our deep expertise has established us as a respected partner in high-volume, low-value payment schemes, enabling clients to deliver services to millions of South Africans daily.

At Electrum, we are
grounded in impact
- designing solutions that matter, acting with urgency, and continuously learning as we scale. We believe in
creating together
- working side by side with our clients and teams to build meaningful, lasting solutions. We prioritise
making it safe
- encouraging open communication, smart risk-taking, and trust so that creativity and alignment thrive. And we back
empowered strong teams
- hiring brilliant people, collaborating hard, and holding each other to high standards while leading with empathy and kindness.

The Opportunity
We're looking for a motivated and detail-oriented professional with experience in managing client relationships and a passion for delivering exceptional service. This role, based in Cape Town, will focus on building and maintaining strong partnerships with clients, ensuring their ongoing satisfaction and success with Electrum's products and services.

You'll collaborate closely with cross-functional teams to align client needs with business objectives and ensure seamless execution. This role offers the opportunity to take ownership of client relationships, apply your expertise in client service management, and contribute directly to Electrum's reputation for excellence and reliability.

*The Role *
The Client Service Manager is focused on cultivating lasting client relationships. This is achieved by proactively addressing client concerns, effectively communicating product information, and ensuring clients maximize the value they get from our products. Being our clients' Electrum champion and their first point of contact, you will:

• Serve as the primary point of contact for clients, working closely with them to understand their needs, goals, and objectives to help them achieve success with our platform and services
• Collaborate with cross-functional teams including product, engineering, and sales, to ensure that clients receive exceptional support and service
• Develop and maintain strong relationships with clients, serving as a trusted advisor and advocate
• Monitor and analyse client usage data to identify opportunities for training and increased adoption.
• Build awareness of your client's roadmap and business case
• Work with your clients to understand Electrum's product offering
• Improve net revenue retention by mitigating churn by proactively identifying and addressing client concerns or issues
• Communicate product updates and new features to clients, ensuring they are aware of and utilizing all available resources
• Act as a liaison between clients and internal teams, advocating for the client and ensuring their needs are met
• Deliver on your client service metrics and reporting to management
• Maintain an active on-site presence with clients by conducting local visits approximately once per week, and travel to Johannesburg-based clients roughly once per month (where applicable to your portfolio)

Requirements

• Bachelor's degree in technology or business
• 3+ years proven work experience as Client Service Manager or a similar role within the enterprise software industry
• Experience in handling multiple client accounts simultaneously
• A proven track record of limiting churn in client accounts and improving growth
• A strong understanding of client service best practices
• Strong communication and interpersonal skills, with the ability to build rapport and trust with clients
• Analytical mindset and ability to interpret data to drive insights and actions
• Proactive and client-focused approach, with a commitment to delivering exceptional experiences
• Deep empathy for clients balanced with the interests of Electrum
• Passion for service improvement
• Strong problem solving and communication (written and verbal) skills
• Accountability and level headedness
• Ability to integrate data from different sources and present in a meaningful way
• Ability to position technical solutions in a business context

Increase Your Odds by Having:

• Having experience in a fintech or technology driven company
• Experience using CRM tools

Benefits
Why Join Electrum?

• We believe in a People First approach, ensuring a culture where you can thrive and make a real difference

Your Career & Culture

• Career Growth: Delivering world-class financial software is challenging, but your effort will earn you hands-on experience with products used by millions, accelerating your career
• Strong Teams: We keep teams small, focused, and collaborative to maximize impact
• Transparency: We openly discuss strategy, finances, and salaries. Mistakes are viewed as learning opportunities that we actively discuss
• Autonomy: We trust you. You're expected to seek out the data needed for informed decisions and manage your own time—knowing when to focus and when to recharge
• Shared Vision: You'll have the power to shape the vision of how we build the future of financial services

Practical Perks

• Here's how we support our culture:
• Flexible Work: Office-first environment with flexible hours.
• Generous Leave: Starting at 20 days per year
• Office Perks: Fully-stocked kitchen and daily catered lunch
• Social Life: Regular team activities like hikes, getaways, and dinners

Electrum is a next-generation payment software technology company.

Since 2012, we've delivered trusted, enterprise-grade, cloud-native software to optimize financial transaction processing. Our deep expertise has established us as a respected partner in high-volume, low-value payment schemes, enabling clients to deliver services to millions of South Africans daily.

At Electrum, we are grounded in impact – designing solutions that matter, acting with urgency, and continuously learning as we scale. We believe in creating together – working side by side with our clients and teams to build meaningful, lasting solutions. We prioritise making it safe – encouraging open communication, smart risk-taking, and trust so that creativity and alignment thrive. And we back empowered strong teams – hiring brilliant people, collaborating hard, and holding each other to high standards while leading with empathy and kindness.

We're looking for a motivated and detail-oriented professional with experience in managing client relationships and a passion for delivering exceptional service. This role, based in Cape Town, will focus on building and maintaining strong partnerships with clients, ensuring their ongoing satisfaction and success with Electrum's products and services.

You'll collaborate closely with cross-functional teams to align client needs with business objectives and ensure seamless execution. This role offers the opportunity to take ownership of client relationships, apply your expertise in client service management, and contribute directly to Electrum's reputation for excellence and reliability.

The Client Service Manager is focused on cultivating lasting client relationships. This is achieved by proactively addressing client concerns, effectively communicating product information, and ensuring clients maximize the value they get from our products. Being our clients' Electrum champion and their first point of contact, you will:

• Serve as the primary point of contact for clients, working closely with them to understand their needs, goals, and objectives to help them achieve success with our platform and services.
• Collaborate with cross-functional teams including product, engineering, and sales, to ensure that clients receive exceptional support and service.
• Develop and maintain strong relationships with clients, serving as a trusted advisor and advocate.
• Monitor and analyse client usage data to identify opportunities for training and increased adoption.
• Build awareness of your client's roadmap and business case.
• Work with your clients to understand Electrum's product offering.
• Improve net revenue retention by mitigating churn by proactively identifying and addressing client concerns or issues.
• Communicate product updates and new features to clients, ensuring they are aware of and utilizing all available resources.
• Act as a liaison between clients and internal teams, advocating for the client and ensuring their needs are met.
• Deliver on your client service metrics and reporting to management.
• Maintain an active on-site presence with clients by conducting local visits approximately once per week, and travel to Johannesburg-based clients roughly once per month (where applicable to your portfolio).

• Bachelor's degree in technology or business.

• 3+ years proven work experience as Client Service Manager or a similar role within the enterprise software industry.

• Experience in handling multiple  client accounts simultaneously.
• A proven track record of limiting churn in client accounts and improving growth.

• A strong understanding of client service best practices.

• Strong communication and interpersonal skills, with the ability to build rapport and trust with clients.

• Analytical mindset and ability to interpret data to drive insights and actions.
• Proactive and client-focused approach, with a commitment to delivering exceptional experiences.
• Deep empathy for clients balanced with the interests of Electrum.
• Passion for service improvement.
• Strong problem solving and communication (written and verbal) skills.
• Accountability and level headedness.
• Ability to integrate data from different sources and present in a meaningful way.
• Ability to position technical solutions in a business context.

Increase Your Odds by Having:

• Having experience in a fintech or technology driven company.
• Experience using CRM tools.

Why Join Electrum?

• We believe in a People First approach, ensuring a culture where you can thrive and make a real difference

Your Career & Culture

• Career Growth: Delivering world-class financial software is challenging, but your effort will earn you hands-on experience with products used by millions, accelerating your career.
• Strong Teams: We keep teams small, focused, and collaborative to maximize impact.
• Transparency: We openly discuss strategy, finances, and salaries. Mistakes are viewed as learning opportunities that we actively discuss.
• Autonomy: We trust you. You're expected to seek out the data needed for informed decisions and manage your own time—knowing when to focus and when to recharge.
• Shared Vision: You'll have the power to shape the vision of how we build the future of financial services.

Practical Perks

1. Here's how we support our culture:

2. Flexible Work: Office-first environment with flexible hours.

3. Generous Leave: Starting at 20 days per year.

4. Office Perks: Fully-stocked kitchen and daily catered lunch.

5. Social Life: Regular team activities like hikes, getaways, and dinners

• About us:

Ninety One is an independent, active global asset manager with R3,4 trillion * of assets under management.

Established in South Africa in 1991, as Investec Asset Management, the firm started offering domestic investments in an emerging market. In 2020, almost three decades of organic growth later, the firm demerged from Investec Group and became Ninety One.

Our distinctive capabilities sit within differentiated fixed income and credit as well as specialist equities, and we have a unique perspective and approach to investment opportunities presented by emerging markets and the energy transition.

*as at 30 June 2025

Ninety One is an equal opportunities employer. Our imperative is to attract and retain the best talent by providing a corporate environment where people from varying backgrounds can develop professionally and build a rewarding career.
- About the team:

Our team is responsible for the servicing of the Financial Advisor Offices with any matter relating to our products, processes, transactions, web services as well as general queries regarding their client's investments. We advocate excellent client service and strive to be the number one service provider in our industry. We promote an innovative and entrepreneurial culture and appreciate the manifestation of these initiatives within our service offering.
- In this role you will:

• Manage flow of work items (Instructions, queries, requests)
• Resolve rejections via email or telephonic
• Manage exceptions of internal and external stakeholder
• Log and resolve queries. Be able to give feedback on relevant queries as and when needed
• Manage all inbound calls from IFA's, their assistants, and our administration office
• Work collaboratively with IFA's and all relevant stakeholders
• Submit, track, and give feedback on any instructions to Advisors and Advisor Assistants
• Maintain agreed upon turnaround times on all administrative tasks
• Perform regular data analysis around Client/Broker Corporate activities including but not limited to; transactions, queries, escalations and exceptions with the goal to improve ease of business and the avoidance of any service failures
• Present your Broker Corporate analysis to IFA assistants on a regular basis in a Broker Office environment
• Communicate active transactional rejections and queries to IFA assistants on a regular basis in a Broker Office environment
• Formulate and implement solutions based on Broker Corporate analysis
• Promote the use of our transactional web
• Report internal gaps and failures around our processes and service offering to the

• Business Improvement team and share this within your peer group for further

  discussion and action where applicable
  - Attend regular team meetings
  - Understand the changing servicing needs of Advisors
  - Be able to build strong relationships with internal and external stakeholders
  - Always be supportive in offering assistance to the brokers / broker assistants and able to train their assistants
  - You should consider applying if you have:

• Minimum 3 – 5 years relevant industry experience

• A business focused degree
• RPE/CFA/CFP will be advantageous
• Matric qualification having passed both core mathematics and English
• Minimum 18 months experience and strong technical knowledge of Linked Products, Local Unit Trusts and Offshore Funds is essential
• Excellent understanding and navigation of Ninety One systems
• Proficient in Microsoft Office Package
• Excellent business writing skills
• Business Afrikaans (reading, writing, and speaking) will be an advantage

• Some of the attributes we look for in a person are:

• The ability to build and maintain meaningful relationships

• Driven by results
• Recognise that the engine of career growth is driven by the individual
• Ability to analyse, interpret and assimilate information

#LI-DNI

Job Title: Client Technology Solutions Analyst

Let's be unstoppable together

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We're a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified by Great Place To Work. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at

What is the role & team?

Join our Global Professional Services team as a Client Technology Solutions Analyst, where you will be instrumental in bridging the gap between client needs, business objectives, and cutting-edge technology solutions, particularly supporting our new Private Cloud clients.

This role is for more than just a service provider; we are seeking a consultant-minded go-getter who is client-obsessed, a liquid thinker who thrives at pace, and is bold and brave in challenging the status quo. We are a team that values being part of a successful business and building partnerships based on trust, deep knowledge, respect, and unwavering support.

We are passionate about technology and AI and how it can be leveraged to solve our clients' most pressing business challenges. You will be a key player in understanding our clients' world, becoming their trusted partner, and proactively identifying opportunities for innovation and efficiency. Curiosity, accountability, and a positive, questioning mindset are at the core of our team's DNA – we don't just aim to meet expectations, we strive to exceed them.

You will work collaboratively with global Circana teams, acting as the vital link to ensure seamless, unified support and strategic technological partnership for our clients.

What will I be doing day to day?

As a Client Technology Solutions Analyst, your days will be dynamic and focused on driving value through technology and insight:

• Take ownership of client technology deliverables, ensuring timely execution and immaculate quality that aligns with technical specifications derived from client needs.
• Act as the primary liaison, translating complex client requirements and business challenges into clear, concise technology specifications for both new development and the optimization of existing solutions.
• Proactively question everything to deeply understand the client's operational processes and how their Liquid Data solution, alongside other technologies (including exploring the potential of AI), can be leveraged for maximum efficiency and impact.
• Consult with clients to identify business needs and opportunities for technological advancement, building strong relationships and partnerships based on your ability to understand their world and propose innovative solutions.
• Collaborate closely with internal technology and product teams, acting as the client's advocate to ensure technical solutions directly address articulated and underlying needs.
• Support the implementation of technology solutions by building strong relationships with key client stakeholders, guiding them through technical capabilities and possibilities.
• Identify opportunities to increase technology adoption and enhance client satisfaction by ensuring solutions are intuitive, effective, and aligned with their evolving needs.
• Support clients in the design and development of reports, dashboards, and visualizations, translating their information requirements into technical design specifications.
• Stay current with advancements in technology and AI, identifying how these can be applied to address customer needs and improve our service delivery.
• Maintain diligent record-keeping, including detailed documentation of client requirements, technical specifications, and delivery trackers.
• Actively participate in client and internal meetings with a positive, inquisitive attitude, ready to ask the right questions and challenge assumptions to ensure the best outcomes.
• Know when to seek assistance and be comfortable asking clarifying questions – there are no "stupid" questions when it comes to ensuring client success and technical accuracy.

What are we looking for?

We are seeking an individual who embodies the following characteristics:

• An authentic optimist with a genuine passion for solving problems and driving progress.
• Intensely curious – you love to understand the 'why' and 'how' behind things, especially when it comes to technology and client challenges.
• Highly accountable for your actions, your deliverables, and the success of your clients.
• Comfortable and adept at building strong, professional relationships with both external clients and internal technical and business teams.
• Deeply committed to giving your best for your team and ensuring our technology solutions exceed client expectations.
• Confident in making informed decisions, weighing options and considering the technical and business implications.
• Highly organised, with meticulous attention to detail in managing documentation, communication, and time.
• Passionate about technology, AI, and their application in solving real-world business problems.
• Previous experience translating client requirements into technical specifications (highly regarded).
• Previous experience building relationships with clients (beneficial).
• Experience with Unify and a strong working knowledge of Excel and Outlook are beneficial.

Client Service Executive

Let's be unstoppable together

Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world's leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at

What will you be doing?

Based in Cape Town - South Africa, you will be working as part of the Circana UK Client Service team. The Client Service Executive (CSE) is accountable for achieving high levels of client satisfaction through strong process management skills, flawless planning and execution, and proactive communication. This is a cross-functional role, working closely with several internal teams as well as being the day-to-day contact for the designated client base.

The Client Service Executive role is a fantastic entry level position which will give you a broad experience across many aspects of the client delivery process. It will be a great opportunity for anyone who is looking to build a solid understanding of the foundation of the data production and delivery cycle and develop an outstanding level of client service.

Job Responsibilities

• Delivering and managing excellent client service to maintain high levels of client satisfaction
• Updating and delivering databases and reports to clients within agreed deadlines, which will include co-ordination and collaboration with wider CIRCANA teams
• Performing quality control checks to ensure high quality and accuracy of client deliverables
• Build strong relationships with clients by engaging frequently via email and arranged meetings to be their initial point of contact for all queries.
• Building wider product and industry knowledge to support colleagues and deliver the best possible client service
• Networking and engaging with other CIRCANA teams to build strong client-focused relationships
• Informing and contributing to internal client solution review meetings

Measures of Success

Here at Circana, we believe that what makes you, YOU is also what makes you great. We look for the below qualities in our CSEs as all other aspects of the role will be taught through our in-depth onboarding and ongoing support & training opportunities.

• Self-motivated, confident professional
• A strong team player who has integrity
• Excellent organisation and problem-solving skills
• Great communication and relationship building skills

Requirements

• Associate's degree (BCom/BSc)
• 2+ years Client Service, FMCG or Data Management experience
• Excellent command of the English language
• Excellent verbal and written communication skills
• Time management
• Accurate, consistent, team player, flexible
• Analytically strong
• Proficient in Microsoft Office applications, especially Excel

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Center on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent, always striving for continuous improvement
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
• Commit to each other: Contributing to making Circana a great place to work for everyone

Location

This position can be located in the following area(s): Cape Town, South Africa

Job Description
Hello Future Client Service Consultant (Forex payments)

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in FNB Commercial Forex, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change

Role Purpose
Guided by the FRG Promises, is responsible for maintaining a high standard of client service in Foreign Exchange Product House.To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs, processing their requests. Apply appropriate sales processes within unit to achieve sales targets. Converting leads to sales by opening active accounts to achieve annual targets.

Are You Someone Who Can

• Act as the first point of contact for clients seeking assistance with queries relating to Forex payments (inward and outward)
• Deliver exceptional service that exceeds the clients' expectations through proactive, innovative and appropriate solutions
• Provide troubleshooting and technical assistance to clients
• Build sustainable relationships and trust with clients' accounts through open and professional interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Take the extra mile to engage clients

You Will Be An Ideal Candidate If You

• Have a minimum of Grade 12 (National Senior Certificate) or relevant tertiary qualification
• Have a minimum of 1 - 2 years' experience in dealing with high level client queries relating to Forex payments in a Client Care/ Call Centre environment
• Have Financial Services/Banking industry experience (preferred)
• Have an understanding of processing Forex payments (inward and outward)
• You will have access to
• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We Can Be a Match If You Are

• A team player
• Able to work under pressure
• A people's person
• Great communicator (written and verbal)
• Attentive to detail
• Client-centric

Apply now if you are interested in taking the next step. We look forward to engaging with you
*Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. *
11/10/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.