2,649 Account Manager jobs in South Africa

Account Manager

InsideOut

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Job Title: Account Manager / Customer Success Manager

JobID: AECSM

Industry: Recruitment and Headhunting

Location: Remote

Status: Full time

Work Schedule: Monday to Friday, 8:00 AM – 5:00 PM PST (U.S. business hours)

Pay rate: $1,600/month USD with Commision

Target Start: ASAP

JOB DETAILS

Read This First:

Please do not apply to this job if you plan on working a 2nd job. We are a rapidly growing company with a very dedicated team and we are looking for like minded individuals! We need your full attention, commitment and energy in order to provide the exceptional service we are looking to provide to our clients. If that is something you are interested in, we would love to hear from you and bring you onboard! There will be a TON of opportunity for growth and learning.

About InsideOut Hiring

InsideOut Hiring is a fast-growing recruitment agency specializing in placing top-tier virtual assistants and remote professionals with U.S.-based companies. We work with clients across a wide range of industries, helping them scale with exceptional global talent primarily from the Philippines, Latin America, and Africa.

As we expand our client base and internal operations, we are looking for a Account Manager / Customer Success Manager to drive performance across our hiring pipeline and ensure we consistently deliver high-quality candidates to our clients.

Position Overview:

We are seeking a proactive and client-focused Account Executive / Customer Success Manager to ensure our clients receive an exceptional experience from the moment they sign up through their entire engagement with us. This role is essential to maintaining strong client relationships, ensuring timely follow-ups, and promoting client success. You will act as the liaison between our clients, sales team and our recruitment team, ensuring seamless communication, setting clear expectations, and providing exceptional support. Additionally, you will identify opportunities to further support clients' long-term goals by offering additional services, with commission-based incentives for successful upsells.

Key Responsibilities:

  • Client Onboarding & Management:
  • Serve as a point of contact for clients after sign-up
  • Clearly communicate project timelines, milestones, and deliverables to set realistic expectations.
  • Proactively engage with clients to understand their needs, gather feedback, and ensure they are satisfied with our services.
  • Follow-up & Engagement:
  • Monitor client accounts, ensuring regular follow-ups and communication between clients and recruiters.
  • Maintain close contact with clients to gather feedback on candidates and follow up on any pending actions.
  • Keep detailed records of client interactions, preferences, and feedback to ensure continuity of service.
  • Work closely with the recruitment team to align on client needs and ensure a proactive approach to client engagement.
  • Address any client issues or concerns, escalating them when necessary to ensure quick resolution.
  • Relationship Building & Upselling:
  • Develop strong, long-term relationships with clients to understand their business objectives and future staffing needs.
  • Identify opportunities to offer additional services that align with clients' goals and enhance their experience.
  • Present tailored solutions to clients and close upsell opportunities, earning commission for successful upsells.
  • Educate clients on best practices for working with virtual assistants and set clear expectations around response times, deliverables, and communication protocols.
  • Ensure clients stay on track with the recruitment process and are engaged and responsive throughout.

Qualifications :

  • Proven experience in a customer-facing role, such as Account Executive, Customer Success Manager, or similar.
  • Strong interpersonal and communication skills with a client-focused approach.
  • Excellent organizational skills, with an ability to manage multiple client accounts and priorities effectively.
  • Ability to work independently, take initiative, and problem-solve proactively.
  • Experience working in or with recruitment, staffing, or a related field is a plus.
  • Familiarity with virtual assistants and the talent landscape in the Philippines and Latin America is advantageous.
  • Competitive salary with performance-based incentives.
  • Commission structure for successful upsells.
  • Opportunities for professional growth and career advancement.
  • Flexible, remote work environment.
  • Collaborative and supportive team culture

** IMPORTANT ** WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED:

Seniority level
  • Seniority level Associate
Employment type
  • Employment type Full-time
Job function
  • Job function Human Resources
  • Industries Staffing and Recruiting and Human Resources Services

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South Africa $,700.00- 2,000.00 3 days ago

Cape Town, Western Cape, South Africa 3,000.00- 3,500.00 2 months ago

Cape Town, Western Cape, South Africa 2,000.00- 5,000.00 3 months ago

Regional Account Manager (Sub-Saharan Africa)

Cape Town, Western Cape, South Africa 3,000.00- 3,500.00 1 month ago

Johannesburg, Gauteng, South Africa 1 month ago

Johannesburg, Gauteng, South Africa 3,000.00- 3,500.00 1 month ago

Cape Town, Western Cape, South Africa 5,000.00- 6,000.00 1 month ago

Cape Town, Western Cape, South Africa 3,500.00- 4,500.00 3 months ago

Cape Town, Western Cape, South Africa 5,000.00- 6,000.00 1 month ago

Johannesburg, Gauteng, South Africa 2,000.00- 5,000.00 3 months ago

Cape Town, Western Cape, South Africa 2,000.00- 5,000.00 3 weeks ago

Cape Town, Western Cape, South Africa 4,500.00- 5,500.00 2 months ago

Johannesburg, Gauteng, South Africa 5,000.00- 6,000.00 1 month ago

Johannesburg, Gauteng, South Africa 4,500.00- 5,500.00 2 months ago

Johannesburg, Gauteng, South Africa 5,000.00- 6,000.00 1 month ago

Johannesburg, Gauteng, South Africa 3,500.00- 4,500.00 3 months ago

Cape Town, Western Cape, South Africa 1,500.00- 2,000.00 1 month ago

Johannesburg, Gauteng, South Africa 600.00- 1,200.00 2 months ago

Johannesburg, Gauteng, South Africa 3,000.00- 3,500.00 2 months ago

Cape Town, Western Cape, South Africa 600.00- 800.00 3 weeks ago

Johannesburg, Gauteng, South Africa 1,500.00- 2,000.00 2 months ago

Cape Town, Western Cape, South Africa 1,500.00- 2,000.00 2 months ago

Johannesburg, Gauteng, South Africa 1,500.00- 2,000.00 1 month ago

Johannesburg, Gauteng, South Africa 600.00- 1,200.00 1 month ago

Johannesburg, Gauteng, South Africa 600.00- 1,200.00 3 months ago

Cape Town, Western Cape, South Africa 600.00- 1,200.00 3 months ago

Cape Town, Western Cape, South Africa 600.00- 1,200.00 1 month ago

Cape Town, Western Cape, South Africa 600.00- 1,200.00 2 months ago

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Account Manager

Kempton Park, Gauteng NexChapter Recruitment

Posted 1 day ago

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Job Description

As an Account Manager, you’ll play a key role in driving the growth and success of enterprise sales by delivering tailored solutions that combine hardware, software, professional services, and system integration. This role is ideal for a dynamic, tech-savvy sales professional with a passion for solution selling, strong customer engagement skills, and a track record of closing complex deals. You’ll be responsible for managing existing accounts and driving new business opportunities, while building trusted relationships at senior and middle management levels.

Key Responsibilities :

Engage with enterprise clients to assess business needs and recommend suitable mobile technology solutions

Conduct detailed sales analyses, including warehouse walkthroughs and route rides, to uncover operational inefficiencies

Prepare ROI documentation to communicate the value and financial benefits of proposed solutions

Develop and respond to proposals and RFPs across various industries

Plan and tailor solution configurations to meet specific customer requirements

Prepare and deliver compelling sales presentations to customers and prospects

Secure and renew orders, manage delivery expectations, and provide ETAs

Promote and sell the full portfolio of offerings including hardware, software, professional services, and integration services

Prospect and develop new enterprise-level sales opportunities

Create detailed costing models to determine optimal pricing strategies

Consistently meet or exceed monthly and annual sales and gross profit targets

Requirements :

Matric / Grade 12 (minimum requirement)

5+ years of B2B sales experience within the IT or enterprise solutions environment

Proven ability to plan, prioritise, and manage sales pipelines and accounts

Strong experience presenting complex solutions to executive-level stakeholders

Valid driver’s license and access to reliable transport

Proficiency in standard office and sales-related software applications

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Account Manager

Johannesburg, Gauteng Persona Staff

Posted 1 day ago

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Job Description

DUTIES INCLUDE (but is not limited to) :

  • Focus on presenting, negotiating, and selling innovative brand-building solutions to various clients.Â
  • Identify opportunities and achieve monthly sales targets.Â
  • Understanding the need of the clients by being a strategic partner.Â
  • Reveal to clients how you can bring their brands to life with creative solutions.Â
  • Taking ownership of existing Accounts whilst bringing in new business.Â
  • Focus on the development of lasting relationships with clients and stakeholders and act as a Brand Ambassador of the company.Â

REQUIREMENTS

  • Senior Matric Certificate
  • Degree in Marketing / Brand Strategy / Communication / Media
  • 3-5 Yearsâ experience in a Sales or Business Development role
  • Valid driversâ license & own reliable vehicle
  • Proven track record as an Account Manager preferably in the Retail, FMCG, Advertising or Media industry
  • Excellent communication, negotiating, and solution selling skills
  • Proficient in MS Office
  • BENEFITSÂ

  • You will have a strong Creative Team assisting with research, brand strategies and presentations for clients.Â
  • Working with a dynamic and driven Team.Â
  • Great commission earning potential!
  • Company benefits : Medical Aid, Risk Fund, GAP Cover and Satrix40 Investment contributions
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    Account Manager

    Johannesburg, Gauteng The Good Human (Pty)Ltd

    Posted 1 day ago

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    Job Description

    Job Responsibilities :

    Cultivate and manage client relationships, working closely with senior executives and key account managers.

    Translate high-level marketing strategies into actionable campaign execution plans.

    Act as the liaison between the senior executive team and the operational execution team, ensuring seamless collaboration.

    Effectively manage project timelines and oversee the execution of campaigns to meet deadlines.

    Deliver insightful campaign results and feedback to clients, ensuring their goals are met.

    Strategically optimize campaign performance and communicate optimization requirements to the operations team.

    Review and approve all creative work, including emailers, funnels, and copy, to ensure they drive prospect and consumer engagement.

    Qualifications and Experience :

    3-5 years of account management experience within a marketing agency.

    Age range : 32-45 years old.

    Proven background in a marketing agency environment.

    Proficiency in digital automation tools like Zapier or HubSpot. (not a deciding requirement)

    Demonstrated ability to maintain a calm disposition and build cohesive teams.

    Strong process-oriented mindset for establishing operational flow within the business.

    Tools Proficiency :

    Proficiency in a range of campaign and business process tools, automation tools, and social media reporting tools.

    Experience with Business Manager META and other relevant software.

    Proficiency in Microsoft Excel and PowerPoint.

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    Account Manager

    Johannesburg, Gauteng 310 PMI

    Posted 1 day ago

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    Job Description

    Time left to apply: End Date: August 29, 2025 (18 days left to apply)

    Job Requisition ID: R103113

    Position:

    Account Manager

    Job Description:

    The Account Manager’s core purpose is to generate new business and grow existing clients through innovative solution offerings.

    Location:

    Johannesburg - Adcorp Place

    Contract Type:

    Permanent

    Minimum Requirements:

    Minimum Experience:

    • At least 2-3 years or more sales experience
    • Must have technical experience in Training & Development space
    • Must have own vehicle

    Minimum Qualification:

    • Degree or Diploma or equivalent with sales and/or marketing/management/SDF
    Additional Requirements:

    N/A

    Roles and Responsibilities:

    Client Development and Validation:

    • Identify and validate selected client opportunities
    • Collaborate with stakeholders to provide solutions aligned with client needs
    • Develop and present proposals in line with corporate identity
    • Ensure client understanding and obtain sign-off

    Finance:

    • Negotiate business terms and formalize in SLA
    • Coordinate invoicing and client account setup
    • Escalate payment deviations

    Customer Service:

    • Brief operational teams and ensure timely reports
    • Manage client relationships and delivery challenges

    Administration:

    • Update sales pipeline and CRM regularly
    • Prepare sales reports

    Post-sales Stakeholder Management:

    • Build ongoing relationships and identify new opportunities

    Financial:

    • Achieve sales targets and ensure profitability

    Marketing:

    • Research industry trends and network at conferences

    Additional notes about application process and company information are included but should be concise and focused on the role.

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    Account Manager

    Kempton Park, Gauteng TalentLink

    Posted 1 day ago

    Job Viewed

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    Job Description

    SUMMARY : POSITION INFO :

    As an Account Manager, you’ll play a key role in driving the growth and success of enterprise sales by delivering tailored solutions that combine hardware, software, professional services, and system integration. This role is ideal for a dynamic, tech-savvy sales professional with a passion for solution selling, strong customer engagement skills, and a track record of closing complex deals. You’ll be responsible for managing existing accounts and driving new business opportunities, while building trusted relationships at senior and middle management levels.

    Key Responsibilities :

    Engage with enterprise clients to assess business needs and recommend suitable mobile technology solutions

    Conduct detailed sales analyses, including warehouse walkthroughs and route rides, to uncover operational inefficiencies

    Prepare ROI documentation to communicate the value and financial benefits of proposed solutions

    Develop and respond to proposals and RFPs across various industries

    Plan and tailor solution configurations to meet specific customer requirements

    Prepare and deliver compelling sales presentations to customers and prospects

    Secure and renew orders, manage delivery expectations, and provide ETAs

    Promote and sell the full portfolio of offerings including hardware, software, professional services, and integration services

    Prospect and develop new enterprise-level sales opportunities

    Create detailed costing models to determine optimal pricing strategies

    Consistently meet or exceed monthly and annual sales and gross profit targets

    Requirements :

    Matric / Grade 12 (minimum requirement)

    5+ years of B2B sales experience within the IT or enterprise solutions environment

    Proven ability to plan, prioritise, and manage sales pipelines and accounts

    Strong experience presenting complex solutions to executive-level stakeholders

    Valid driver’s license and access to reliable transport

    Proficiency in standard office and sales-related software applications

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    Account Manager

    Johannesburg, Gauteng Publicis Groupe

    Posted 2 days ago

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    Job Description

    Job title : Account Manager

    Job Location : Gauteng, Johannesburg Deadline : September 05, 2025 Quick Recommended Links

    • Jobs by Location
    • Job by industries

    Overview

  • As an Account Manager, you’ll be the key link between our clients and our creative teams.
  • You will lead day-to-day client communications, manage campaign delivery, and ensure the creative output aligns with client expectations and business objectives.
  • You’ll be responsible for building strong relationships, growing accounts, and delivering high-quality work—on time and on budget.
  • Responsibilities

    The Account Manager will be responsible for :

  • Client Management
  • Act as the main point of contact for assigned client accounts
  • Build and maintain strong, trusted relationships with clients
  • Understand client goals, objectives, and industries to provide strategic input
  • Project & Campaign Management

  • Lead the execution of through-the-line campaigns (digital, ATL, BTL, experiential)
  • Write clear creative briefs and collaborate closely with strategy and creative teams
  • Oversee timelines, budgets, and internal workflows to ensure timely delivery
  • Manage feedback loops and approvals with clients efficiently and professionally
  • Financial Oversight

  • Track project budgets, generate estimates, and manage scopes of work
  • Support invoicing and ensure profitability on account
  • Strategic Growth & Account Development
  • Identify upsell or cross-sell opportunities within existing accounts
  • Support pitches and new business opportunities when needed
  • Qualifications

  • 3–5 years of experience in an account management role within a creative or advertising agency
  • Strong understanding of integrated marketing campaigns (digital, social, ATL, BTL)
  • Excellent communication and interpersonal skills
  • Highly organised, detail-oriented, and able to manage multiple projects simultaneously
  • Confident in presenting work and ideas to clients
  • A natural collaborator who thrives in a team environment
  • Familiarity with tools like Chase, MS Projects, Resource Guru
  • Media / Advertising / Branding jobs
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    Account Manager

    Gauteng, Gauteng Make it Good

    Posted 2 days ago

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    Job Description

    workfromhome

    Location : Johannesburg (Rosebank) OR Cape Town (Woodstock)

    Work model : Hybrid 3 days in-office 2 days from home)

    Salary : R28 000 - R35 000 CTC

    Why youd want to work here.

    20 days leave

    Performance-based bonuses typically generous

    International exchange programme work from one of the agency s global offices with flights and accommodation paid

    Collaborative ambitious and global team

    Strong growth culture high performers are promoted fast

    About our client.

    Our client is a global PR and creative communications agency with offices across Africa and Europe. Theyre known for crafting bespoke communication solutions that blend creative storytelling with strategic digital marketing. The work is fast-paced strategic and creatively fulfilling and the team is made up of journalists copywriters digital pros and brand builders.

    What the job involves.

    Supporting the day-to-day running of client accounts

    Building and maintaining strong media relationships

    Drafting media materials such as press releases thought leadership pieces and Q&As

    Monitoring media coverage and compiling reports

    Assisting in the development of PR strategies and campaign planning

    Coordinating deliverables across internal teams to ensure smooth

    Researching industry trends and spotting proactive PR opportunities

    Liaising with clients on regular status updates and reporting

    Helping with crisis comms and issues management as needed

    What you need to be considered.

    2 4 years of PR agency experience

    Bachelor s degree in Marketing Communications Media or similar

    Excellent writing and verbal communication skills

    Ability to manage multiple projects at once with strong attention to detail

    Confidence in liaising with clients and media

    Understanding of the South African media landscape

    Good time management and organisational skills

    A can-do attitude and strong collaborative approach

    Bonus points if you.

    Have worked on B2B and consumer clients

    Understand social and digital integration in PR campaigns

    Have experience reporting on campaign performance and KPIs

    Key Skills

    Business Development,Cement Plant,Business Support,Data Analysis,ASP

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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    Account Manager

    Cape Herb

    Posted 2 days ago

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    Job Description

    Reporting: Key Account Manager

    Location: Westlake


    Cape Herb & Spice has grown from entrepreneurial roots into a global FMCG player, employing over 500 people and operating over 5 sites in Cape Town with a wide range of products across various categories.

    Centred around innovation and quality, Cape Herb and Spice gives any candidate a great opportunity to gain extensive international experience and build an exciting career.

    Purpose:
    The main function of this role is to ensure customer satisfaction and grow existing customer business, ensuring this business is profitable and efficient for CHS while supporting the Key Account Manager for the region. This role gives the candidate an opportunity to learn about the Cape Herb & Spice business and gain experience in export to allow for future career growth.

    Key Functional Areas:

    • Support for Key Account Manager on Large accounts
    • Account manager for select accounts
    • Focus across various categories - Spice, Tea, Vanilla, Gifting & Groceries

    Responsibilities:
    • Order Oversight – Day to day co-ordination of customer orders from PO receipt to delivery, ensuring all customer specific requirements are met.
    • Supply all sales and marketing related information to the customer.
    • Internal department liaison - Work with other internal departments to ensure OTIF (on time, in full) delivery is achieved and customers’ needs are met in all aspects (Operations, NPD, QA and logistics)
    • Sales Analysis - Track sales vs budget. Work with customers to ensure the sales targets are met.
    • Margin management and costings
    • Customer liaison and relationship building
    • Identify sales potential for existing and potential customers
    • New Product development: Respond to requests from customers for new items and / or identify opportunities to present customers with new concepts.

    Education and Required Knowledge:
    • 3 or 4 years (relevant) degree - Business degree advantageous
    • 2+ years’ experience in client liaison or business development role
    • Must be available for international travel, if required
    • Excellence in written and verbal communication
    • Excel proficient
    • Strong analytical skills
    • Project Management skills
    • Commercially minded
    • Budget-management skills and proficiency

    Personal Characteristics:
    • Self-starter
    • Strong interpersonal skills with leadership potential
    • Able to perform in a high pressure, fast paced environment.
    • Accuracy and high attention to detail
    • Ability to work as part of a team
    • Ability to Critically evaluate information with potential to take initiative and make decisions accordingly

    If you have not received a response within two weeks of application, kindly consider your application unsuccessful.

    To consider any application for employment, we will have to process your personal information. The Protection of Personal Information Act, 4 of 2013 (POPIA), provides that when one processes another’s personal information, such collection, retention, dissemination, and use of that person’s personal information must be done in a lawful and transparent manner.

    To give effect to the above, we are required to provide you with information regarding the processing of your personal information. This information is recorded under the HR Processing Notice, which can be accessed and viewed on the Company website at Printed copies of this Processing Notice can also be accessed from the HR department. We kindly request that you read the HR Processing Notice to ensure that you understand how Libstar uses and processes your personal information. #J-18808-Ljbffr
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    Account Manager

    Ingersoll Rand

    Posted 3 days ago

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    Job Description

    workfromhome

    Account Manager

    Durban

    About Us

    We are committed to helping you reach your professional, personal, and financial goals. We offer competitive compensation that aligns with our business strategies and comprehensive benefits to help you live your healthiest. We are committed to building an inclusive and diverse culture that engages and values the different backgrounds and experiences of our employees, which, in turn, spurs innovation, generates creative solutions, and enhances our customer relations.

    Job Summary

    The Account Manager is responsible for driving partnership and business growth with Ingersoll Rand ITS customer accounts in their designated geography. The job scope includes managing continuous relationships with customers to achieve annual sales targets, developing trust and strong partnerships with customers to ensure sustainable long-term growth, and executing the ITS strategy of providing solutions from enquiry generation until resolution of customer queries.

    Success will be measured in Sales (Completes & Services) - revenues, bookings, profitability, share of entitlement (SOE), linkage, connectivity rates, as well as proactive customer-facing and customer satisfaction activities. Ensuring improvement in customer satisfaction as per the regional and SBU targets.

    Responsibilities

    • Maximize sales of general line Air products Comp Air portfolio to our current and new customers through relentless sales prospecting activities focused on the assigned market.
    • Generate leads through various channels like scouting, web search, campaigning, and service engineers.
    • Promote IR’s Core values in the marketplace.
    • Formulate & submit projections based on market conditions and feedback.
    • Meet customers to build long-lasting relationships and identify potential business opportunities.

    Basic Qualifications

    • Experience in industrial business development, channel sales, or product support in a multinational organization.
    • 5 years’ experience selling Capital Equipment and Aftermarket with a proven track record.
    • Strong business acumen and relationship-building skills.
    • Valid Driver’s License.
    • Grade 12.
    • National Diploma/Bachelor's in Sales.
    • Excellent computer skills including Microsoft Office.

    Travel & Work Arrangements/Requirements

    Flexible working, hybrid, 50% travel.

    Key Competencies

    Absolute KEY skills needed for the role:

    • Active Listening — giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
    • Ability to Combat Objections – being able to identify the true prospect’s concerns as soon as possible, avoiding arguments and defensiveness.
    • Financial Acumen – understanding of probability and ROI.
    • Presentation skills – comfortable and effective while presenting offerings to different levels of employees.
    • Judgment and Decision Making — capability to define problems, collect data, establish facts, and draw valid conclusions, considering the relative costs and benefits of potential actions to choose the most appropriate one.

    What We Offer

    Our benefits include medical aid and a pension fund.

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