34 Cleaning jobs in South Africa

Sales Executive: Specialised Cleaning Services

Empact Group

Posted 11 days ago

Job Viewed

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Job Description

The purpose of this position is todrive sales growth in our Specialized Cleaning Services division. This role focuses on selling high-value cleaning solutions, including high-rise window cleaning, strip-and-seal treatments, floor maintenance, deep cleaning, and shut-down cleans, to commercial, industrial, food, healthcare and retail clients. The ideal candidate will have a strong background in B2B sales, excellent relationship-building skills, and a deep understanding of the cleaning industry’s specialized service offerings.


Minimum requirements
  • Grade 12
  • 3-5 years of sales experience in the cleaning, hygiene, facilities management, or related industry
  • Proven track record of meeting or exceeding sales targets (Ideal)
  • Own reliable transport
  • A valid driver’s license

Experience
  • 3-5 years of sales experience in the cleaning, hygiene, facilities management, or related industry.
  • Industry Knowledge: Understanding of specialized cleaning processes and equipment.
  • Sales Skills: Proven track record of meeting or exceeding sales targets.
  • Experience in selling specialized cleaning services.
  • Knowledge of safety regulations related to high-rise and industrial cleaning.
  • Strong existing network of potential clients in target industries.
Competencies
  • Communication: Excellent verbal and written communication skills.
  • Negotiation: Strong ability to negotiate contracts and close deals.
  • Client-Focused: Ability to build long-term client relationships.
  • Customer service
  • Deadline Driven, honest and efficient
  • Attention to detail

Key Performance Areas
New Business Development
  • Identify and pursue new business opportunities in targeted industries (e.g., corporate offices, retail centers, industrial plants, and hospitality).
  • Generate and qualify leads through cold calling, networking, and industry events.
  • Develop customized proposals and pricing strategies based on client need
Account Management & Client Retention
  • Maintain strong relationships with existing clients to maximize retention and upsell additional services.
  • Conduct site visits and assessments to provide tailored cleaning solutions.
  • Serve as the primary point of contact for client inquiries, resolving concerns promptly
Sales & Revenue Growth
  • Achieve and exceed monthly and quarterly sales targets.
  • Present and demonstrate specialized cleaning solutions to decision-makers.
  • Negotiate contracts and service agreements
Market & Industry Knowledge
  • Stay updated on industry trends, competitor activities, and technological advancements in specialized cleaning.
  • Provide market intelligence and feedback to management to refine sales strategies

Operational Coordination
  • Work closely with operations teams to ensure seamless service delivery.
  • Provide clear job specifications and client expectations to the service team.

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This advertiser has chosen not to accept applicants from your region.

Sales Executive: Specialised Cleaning Services

Empact Group

Posted today

Job Viewed

Tap Again To Close

Job Description

The purpose of this position is todrive sales growth in our Specialized Cleaning Services division. This role focuses on selling high-value cleaning solutions, including high-rise window cleaning, strip-and-seal treatments, floor maintenance, deep cleaning, and shut-down cleans, to commercial, industrial, food, healthcare and retail clients. The ideal candidate will have a strong background in B2B sales, excellent relationship-building skills, and a deep understanding of the cleaning industry’s specialized service offerings.

Minimum requirements
  • Grade 12
  • 3-5 years of sales experience in the cleaning, hygiene, facilities management, or related industry
  • Proven track record of meeting or exceeding sales targets (Ideal)
  • Own reliable transport
  • A valid driver’s license
Experience
  • 3-5 years of sales experience in the cleaning, hygiene, facilities management, or related industry.
  • Industry Knowledge: Understanding of specialized cleaning processes and equipment.
  • Sales Skills: Proven track record of meeting or exceeding sales targets.
  • Experience in selling specialized cleaning services.
  • Knowledge of safety regulations related to high-rise and industrial cleaning.
  • Strong existing network of potential clients in target industries.
Competencies
  • Communication: Excellent verbal and written communication skills.
  • Negotiation: Strong ability to negotiate contracts and close deals.
  • Client-Focused: Ability to build long-term client relationships.
  • Customer service
  • Deadline Driven, honest and efficient
  • Attention to detail
Key Performance Areas
New Business Development
  • Identify and pursue new business opportunities in targeted industries (e.g., corporate offices, retail centers, industrial plants, and hospitality).
  • Generate and qualify leads through cold calling, networking, and industry events.
  • Develop customized proposals and pricing strategies based on client need
Account Management & Client Retention
  • Maintain strong relationships with existing clients to maximize retention and upsell additional services.
  • Conduct site visits and assessments to provide tailored cleaning solutions.
  • Serve as the primary point of contact for client inquiries, resolving concerns promptly
Sales & Revenue Growth
  • Achieve and exceed monthly and quarterly sales targets.
  • Present and demonstrate specialized cleaning solutions to decision-makers.
  • Negotiate contracts and service agreements
Market & Industry Knowledge
  • Stay updated on industry trends, competitor activities, and technological advancements in specialized cleaning.
  • Provide market intelligence and feedback to management to refine sales strategies
Operational Coordination
  • Work closely with operations teams to ensure seamless service delivery.
  • Provide clear job specifications and client expectations to the service team.
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This advertiser has chosen not to accept applicants from your region.

Assistant Manager: Central Cleaning Services (Grade 13)

Eastern Cape, Eastern Cape Rhodes University

Posted 1 day ago

Job Viewed

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Job Description

Division of Residential Operations

The Division of Residential Operations invites suitably qualified candidates to join their team.

The Department

The Residential Operations Division is committed to providing a range of support services that enhance and complement the education experience of all students at the university.

We also commit ourselves to providing excellent hospitality and administration services to all internal and external customers of RU.

This Is Done Through Various Services, Including

  • Food Services
  • Housekeeping Services
  • Conference and Events Services
  • Central Cleaning Services
  • Mail Room Services
  • Janitorial Services

Main Objectives

The main objective of this job is to assist the Manager: Housekeeping Services with the management and the administration of the Housekeeping Services department to ensure the delivery of a high standard of service to Rhodes University.

The Requirements

A relevant degree / diploma (NQF Level 7) in Hospitality Management, plus at least approximately 4 years’ relevant experience where such experience includes: -

  • Previous experience working in a hospitality service-related environment where the key focus has been on the planning and organization of service delivery.
  • Previous administrative experience within a computerized administration environment.
  • At least 3 years’ experience supervising and/or managing staff.
  • A valid driver’s license.
  • Previous experience and/or knowledge of cleaning and quality methodologies.
  • Previous experience in stock control.

Application Process

It is essential that prospective candidates read the job profile for further information and ensure that all relevant documentation is submitted.

The Following Documents Are Required

  • A comprehensive CV and relevant qualifications which should include the following: -
    • Reasons for leaving your current and previous jobs.
    • Referees who are and/or were your direct line manager, their title, name, designation and contact information which should be at least their contact number and email address.
  • A strong and succinct motivation outlining your interest in the post and suitability relative to the job
Please note that no hand-written applications will be considered. Your application must be submitted via our website and online recruitment system. Failure to submit all documentation and respond to all the questions asked appropriately will result in an application being disqualified.

Any questions or enquiries regarding the submission of an application can be submitted to

Selection Process (provisional Date, Subject To Change)

  • Short-listing meeting to be confirmed.
  • The selection process that will be followed for this post will include an assessment and/or presentation and an interview.
  • Shortlisted candidates will be informed of the interview date.

Remuneration Per Annum (Grade 13)

Basic Pensionable Salary per annum: R539 568

Cost to Company per annum (Approximately): R710 658

All applications will be treated in strict confidence. This post is advertised as permanent post, but the University may opt to appoint on a fixed-term contract of not less than three-years . The University reserves the right not to proceed with the filling of the post. An application in itself does not entitle the applicant to an interview. Employment checks will be conducted on recommended candidates.

Closing Date: 24 July 2025

This advertisement may be closed before the indicated closing date if a high number of applications are received. To ensure your application is considered, please submit it as soon as possible

If you are not contacted within 30 days from the closing date, please consider your application unsuccessful.

Our core values and principles are the foundation of our commitment to creating a positive, supportive, and enabling environment. These values guide our decisions, actions, and how we engage with each other as we work to achieve our vision and mission.

These Values Are

Diversity; Integrity; Respect; Excellence; Collegiality and Compassion

Recognising that diversity is important in achieving excellence. Rhodes University strongly encourages South African members of underrepresented designated groups as well as persons with disabilities to apply. Spouses and partners of existing staff members are also encouraged to apply.

Please note all appointments are made in line with the requirements of the Employment Equity Act of 55 of 1998, as amended, the Immigration Act No. 13 of 2022 and the University's Recruitment and Selection policies. #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Assistant Manager: Central Cleaning Services (Grade 13)

Rhodes University

Posted 3 days ago

Job Viewed

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Job Description

Assistant Manager: Central Cleaning Services (Grade 13)

Division of Residential Operations

The Division of Residential Operations invites suitably qualified candidates to join their team.

The Department

The Residential Operations Division is committed to providing a range of support services that enhance and complement the education experience of all students at the university.

We also commit ourselves to providing excellent hospitality and administration services to all internal and external customers of RU.

This is done through various services, including:

  • Food Services
  • Housekeeping Services
  • Conference and Events Services
  • Central Cleaning Services
  • Mail Room Services
  • Janitorial Services

Main Objectives

The main objective of this job is to assist the Manager: Housekeeping Services with the management and the administration of the Housekeeping Services department to ensure the delivery of a high standard of service to Rhodes University.

The Requirements
A relevant degree / diploma (NQF Level 7) in Hospitality Management, plus at least approximately 4 years’ relevantexperiencewhere such experience includes: -

  • Previous experience working in a hospitality service-related environment where the key focus has been on the planning and organization of service delivery.
  • Previous administrative experience within a computerized administration environment.
  • At least 3 years’ experience supervising and/or managing staff.
  • A valid driver’s license.
  • Previous experience and/or knowledge of cleaning and quality methodologies.
  • Previous experience in stock control.

Application Process

It is essential that prospective candidates read the job profile for further information and ensure that all relevant documentation is submitted.

The following documents are required:

  • A comprehensive CV and relevant qualifications which should include the following: -
    • Reasons for leaving your current and previous jobs.
    • Referees who are and/or were your direct line manager, their title, name, designation and contact information which should be at least their contact number and email address.
  • A strong and succinct motivation outlining your interest in the post and suitability relative to the job

Please note that no hand-written applications will be considered. Your application must be submitted via our website and online recruitment system. Failure to submit all documentation and respond to all the questions asked appropriately will result in an application being disqualified.

Any questions or enquiries regarding the submission of an application can be submitted to

Selection Process (provisional date, subject to change):

  • Short-listing meeting to be confirmed.
  • The selection process that will be followed for this post will include an assessment and/or presentation and an interview.
  • Shortlisted candidates will be informed of the interview date.

Remuneration per annum (Grade 13):

Basic Pensionable Salary per annum: R539 568

Cost to Company per annum (Approximately): R710 658

All applications will be treated in strict confidence. This post is advertised as permanent post, but the University may opt to appoint on a fixed-term contract of not less than three-years . The University reserves the right not to proceed with the filling of the post. An application in itself does not entitle the applicant to an interview. Employment checks will be conducted on recommended candidates.

Closing Date: 24 July 2025

This advertisement may be closed before the indicated closing date if a high number of applications are received. To ensure your application is considered, please submit it as soon as possible

If you are not contacted within 30 days from the closing date, please consider your application unsuccessful.

Our core values and principles are the foundation of our commitment to creating a positive, supportive, and enabling environment. These values guide our decisions, actions, and how we engage with each other as we work to achieve our vision and mission.

These values are:
Diversity; Integrity; Respect; Excellence; Collegiality and Compassion

Recognising that diversity is important in achieving excellence. Rhodes University strongly encourages South African members of underrepresented designated groups as well as persons with disabilities to apply. Spouses and partners of existing staff members are also encouraged to apply.

Please note all appointments are made in line with the requirements of the Employment Equity Act of 55 of 1998, as amended, the Immigration Act No. 13 of 2022 and the University's Recruitment and Selection policies.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Cleaning Manager/General Manager – Cleaning

Polokwane, Limpopo K-SL Student Hotel

Posted 4 days ago

Job Viewed

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Job Description

Job Description: Cleaning Manager/General Manager -Cleaning (R396 000 per annum)

Definition
A cleaning manager is the primary managerial position overseeing cleaning staff in any given facility. The position typically includes supervising, training, hiring, and assisting cleaning associates to ensure that all work is compliant with corporate standards and satisfactory according to the demands of the client. The cleaning manager is therefore tasked with receiving such information from corporate management and clients alike and giving resultant directives to cleaning associates.

The manager is responsible for maintaining a high standard of quality and consistency among cleaning associates and the work they produce.

Education and Qualification Requirements:
Minimum Requirements:

  1. Cleaning Management / related qualification;
  2. Relevant operations and people management experience;
  3. Strong health and safety knowledge and experience;
  4. Minimum of 7 years’ experience in a similar environment on middle management level;
  5. Experience in managing or overseeing large compliments of people;
  6. Understand cleaning principles and knowledge of company policies and procedures;
  7. Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific SLA’s;
  8. Strong people skills and knowledge or Industrial relations.

Skills Required:
• Strong on client relationships and strong communication skills,
• Leadership skills,
• Attention to detail,
• Sense of urgency,
• Problem solving experience,
• Able to work under pressure,
• Be flexible and adaptable,
• Should be able to work independently,
• Able to work independently and under pressure,
• Able to work long hours, after hours and some weekends.

Key Duties / Responsibilities:
Duties & Responsibilities

• Take full responsibility and management of all sites,
• Act with utmost urgency when attending to any client request and do so pro-actively,
• Best allocate the resources of the contract to achieve maximum cleaning output. Where the SLA stipulates resource requirements, these must be adhered to,
• Output based contracts must be managed efficiently,
• Together with HR pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions,
• Ensure work schedules/job cards are in place for each position and relevant to site,
• Ensure consistently high service standards are maintained for all services in scope with regular inspections,
• Unit closures to receive proper service until the last trading day and all processes relating to staff, equipment, billing and costs are attended to within the month of closing,
• Contract retention through maintaining excellent service standards, identifying and mitigating the risk of cancellation and building strong client relationships with key client contacts,
• Ensure that staff are correctly and smartly dressed displaying a name badge. Highlight to sites the importance of upholding the company image at all times,
• Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation,
• Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required,
• Effective use and updating of electronic application/tools issued by the company,
• Ensure that training is scheduled for all staff in your portfolio to equip and empower them to perform their duties. This includes regular on job training sessions performed by you,
• The upkeep of unit files kept at unit level and notice boards where applicable as set out in employer Policy and Procedure file.

Communication

• Regular client meetings with clients signing off unit visit checklist,
• Responding to clients and management request timeously and action accordingly,
• Ensure monthly completion of client specific records in sites where this is required. This may include hygiene consumption reports, cleaning inspection and walk about reports, reports on training performed, reports on client maintenance matters that were reported by cleaning management and/or completion of client monthly surveys,
• Effectively communicate and filter company information to staff,
• Keep line management informed of pertinent issues relating to your contracts.

Labour Management

• Allocate staff to sites according to policies and procedure,
• Complete time sheets and submit to the payroll department as per the deadlines,
• Must manage daily human resources and industrial relations issues and abide by the company disciplinary code and ensure that this is consistently applied,
• The Cleaning Manager is required to participate in CCMA cases and union meetings if required,
• To hold performance appraisals with all cleaning staff reporting to you, identify areas for development and training needs,
• Ensure that all staff have signed and are abiding by the company rules.

Health And Safety

• Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.

Unit Finances

• Actively manage unit leave liability and leave plans according to company policies and targets,
• Continually identify potential of additional business within existing contracts and once off cleaning opportunities,
• Ensure all rechargeable and overtime work is authorized and billed to client timeously and within the month,
• Ensure debtors collection is in line with contractual agreements,
• Capital expenditure and equipment repairs should be approved by line manager prior to any orders being placed,
• Chemical and consumables are ordered in line with a monthly pre-determined budget.

General

• Maintain a high standard of morale and motivation,
• Attend meetings, training etc
• Implement and manage initiatives and objectives as set out by our clients and/or the employer and to support functions such as Quality (Star Grading), Procurement, Training or HR,
• Ensure that our brand is protected and represent it professionally at all times,
• Ensure that statutory/legal requirements are strictly adhered to,
• To keep abreast of changes in all company policies and procedures,
• Adhoc duties.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Cleaning Manager/General Manager - Cleaning

Polokwane, Limpopo K-SL Student Hotel

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description: Cleaning Manager/General Manager -Cleaning (R396 000 per annum)

Definition
A cleaning manager is the primary managerial position overseeing cleaning staff in any given facility. The position typically includes supervising, training, hiring, and assisting cleaning associates to ensure that all work is compliant with corporate standards and satisfactory according to the demands of the client. The cleaning manager is therefore tasked with receiving such information from corporate management and clients alike and giving resultant directives to cleaning associates.

The manager is responsible for maintaining a high standard of quality and consistency among cleaning associates and the work they produce.

Education and Qualification Requirements:
Minimum Requirements:

  1. Cleaning Management / related qualification;
  2. Relevant operations and people management experience;
  3. Strong health and safety knowledge and experience;
  4. Minimum of 7 years’ experience in a similar environment on middle management level;
  5. Experience in managing or overseeing large compliments of people;
  6. Understand cleaning principles and knowledge of company policies and procedures;
  7. Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific SLA’s;
  8. Strong people skills and knowledge or Industrial relations.

Skills Required:
• Strong on client relationships and strong communication skills,
• Leadership skills,
• Attention to detail,
• Sense of urgency,
• Problem solving experience,
• Able to work under pressure,
• Be flexible and adaptable,
• Should be able to work independently,
• Able to work independently and under pressure,
• Able to work long hours, after hours and some weekends.

Key Duties / Responsibilities:
Duties & Responsibilities

• Take full responsibility and management of all sites,
• Act with utmost urgency when attending to any client request and do so pro-actively,
• Best allocate the resources of the contract to achieve maximum cleaning output. Where the SLA stipulates resource requirements, these must be adhered to,
• Output based contracts must be managed efficiently,
• Together with HR pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions,
• Ensure work schedules/job cards are in place for each position and relevant to site,
• Ensure consistently high service standards are maintained for all services in scope with regular inspections,
• Unit closures to receive proper service until the last trading day and all processes relating to staff, equipment, billing and costs are attended to within the month of closing,
• Contract retention through maintaining excellent service standards, identifying and mitigating the risk of cancellation and building strong client relationships with key client contacts,
• Ensure that staff are correctly and smartly dressed displaying a name badge. Highlight to sites the importance of upholding the company image at all times,
• Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation,
• Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required,
• Effective use and updating of electronic application/tools issued by the company,
• Ensure that training is scheduled for all staff in your portfolio to equip and empower them to perform their duties. This includes regular on job training sessions performed by you,
• The upkeep of unit files kept at unit level and notice boards where applicable as set out in employer Policy and Procedure file.

Communication

• Regular client meetings with clients signing off unit visit checklist,
• Responding to clients and management request timeously and action accordingly,
• Ensure monthly completion of client specific records in sites where this is required. This may include hygiene consumption reports, cleaning inspection and walk about reports, reports on training performed, reports on client maintenance matters that were reported by cleaning management and/or completion of client monthly surveys,
• Effectively communicate and filter company information to staff,
• Keep line management informed of pertinent issues relating to your contracts.

Labour Management

• Allocate staff to sites according to policies and procedure,
• Complete time sheets and submit to the payroll department as per the deadlines,
• Must manage daily human resources and industrial relations issues and abide by the company disciplinary code and ensure that this is consistently applied,
• The Cleaning Manager is required to participate in CCMA cases and union meetings if required,
• To hold performance appraisals with all cleaning staff reporting to you, identify areas for development and training needs,
• Ensure that all staff have signed and are abiding by the company rules.

Health And Safety

• Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.

Unit Finances

• Actively manage unit leave liability and leave plans according to company policies and targets,
• Continually identify potential of additional business within existing contracts and once off cleaning opportunities,
• Ensure all rechargeable and overtime work is authorized and billed to client timeously and within the month,
• Ensure debtors collection is in line with contractual agreements,
• Capital expenditure and equipment repairs should be approved by line manager prior to any orders being placed,
• Chemical and consumables are ordered in line with a monthly pre-determined budget.

General

• Maintain a high standard of morale and motivation,
• Attend meetings, training etc
• Implement and manage initiatives and objectives as set out by our clients and/or the employer and to support functions such as Quality (Star Grading), Procurement, Training or HR,
• Ensure that our brand is protected and represent it professionally at all times,
• Ensure that statutory/legal requirements are strictly adhered to,
• To keep abreast of changes in all company policies and procedures,
• Adhoc duties.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Cleaning Manager

Cape Town, Western Cape Tsebo Group

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

We are currently seeking an experienced Cleaning Manager within the commercial industry to be based at Parow .

The role will oversee the daily operations of the organization, mainly on one site .

Responsibilities include maintaining a high-quality standard of deliverables in line with site-specific SLAs , managing client relations , and performing cleaning and equipment inspections .

As a leading African Integrated Workplace Management Solutions Provider , Tsebo Solutions Group offers clients reduced costs, risk, and complexities alongside increased quality, efficiency, and productivity .

We specialize in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps , and more.

Developing our people —the heart of Tsebo—is the foundation of our purpose.

The result is a knowledgeable workforce that is in touch with every nuance of our clients' needs.

Download our One-Pager to find out more about who we are in a nutshell.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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Cleaning Supervisor

Vereeniging, Gauteng Tsebo Solutions Group

Posted 3 days ago

Job Viewed

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Job Description

Duties & Responsibilities

  • Ensure work schedules/job cards are in place for each position and relevant to site.
  • Report maintenance and safety concerns to the manager on a day-to-day basis.
  • Maintain consistently high service standards for all services in scope with regular inspections.
  • Ensure staff are correctly and smartly dressed, displaying a name badge, and uphold the company image.
  • Ensure cleaning methodologies are strictly adhered to, in line with company policies, quality programs, and legislation.
  • Manage company assets by performing monthly spot checks on high-value items, ensuring equipment is in good condition and repaired or serviced when required.
  • Conduct daily checks and follow-ups.
  • Report maintenance and safety concerns to the manager daily.
  • Maintain personal health, hygiene, and professional appearance.
  • Respond promptly to management requests and take necessary actions.
  • Maintain a high standard of morale and motivation through effective communication.

Skills and Competencies

  • Minimum 2 years of supervisory experience in a similar environment.
  • Experience in health, hospitality, and safety standards and management.
  • Attention to detail.
  • Sense of urgency.
  • Able to work under pressure.
  • Flexible and adaptable.
  • Able to work independently.
  • Able to work long hours, including after hours and some weekends.
  • Strong written and verbal communication skills.

Qualifications

  • Minimum Matric/Grade 12.
  • Tertiary qualifications are highly advantageous.
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This advertiser has chosen not to accept applicants from your region.

Cleaning Manager

Eastern Cape, Eastern Cape Tsebo Solutions Group

Posted 5 days ago

Job Viewed

Tap Again To Close

Job Description

2 weeks ago Be among the first 25 applicants

  • Take full responsibility and management of your site,
  • Act with utmost urgency when attending to any client request and do so pro-actively,
  • Best allocate the resources of the contract to achieve maximum cleaning output. Where the SLA stipulates resource requirements, these must be adhered to,
  • Output based contracts must be managed efficiently,
  • Together with HR pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions,
  • Ensure work schedules/job cards are in place for each position and relevant to site,
  • Ensure consistently high service standards are maintained for all services in scope with regular inspections,
  • Unit closures to receive proper service until the last trading day and all processes relating to staff, equipment, billing and costs are attended to within the month of closing,
  • Contract retention through maintaining excellent service standards, identifying and mitigating the risk of cancellation and building strong client relationships with key client contacts,
  • Ensure that staff are correctly and smartly dressed displaying a name badge. Highlight to sites the importance of upholding the company image at all times,
  • Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation,
  • Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required,
  • Effective use and updating of electronic application/tools issued by the company,
  • Ensure that training is scheduled for all staff in your portfolio to equip and empower them to perform their duties. This includes regular on job training sessions performed by you,
  • The upkeep of unit files kept at unit level and notice boards where applicable as set out in TCS Policy and Procedure file.

Duties & Responsibilities

  • Take full responsibility and management of your site,
  • Act with utmost urgency when attending to any client request and do so pro-actively,
  • Best allocate the resources of the contract to achieve maximum cleaning output. Where the SLA stipulates resource requirements, these must be adhered to,
  • Output based contracts must be managed efficiently,
  • Together with HR pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions,
  • Ensure work schedules/job cards are in place for each position and relevant to site,
  • Ensure consistently high service standards are maintained for all services in scope with regular inspections,
  • Unit closures to receive proper service until the last trading day and all processes relating to staff, equipment, billing and costs are attended to within the month of closing,
  • Contract retention through maintaining excellent service standards, identifying and mitigating the risk of cancellation and building strong client relationships with key client contacts,
  • Ensure that staff are correctly and smartly dressed displaying a name badge. Highlight to sites the importance of upholding the company image at all times,
  • Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation,
  • Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required,
  • Effective use and updating of electronic application/tools issued by the company,
  • Ensure that training is scheduled for all staff in your portfolio to equip and empower them to perform their duties. This includes regular on job training sessions performed by you,
  • The upkeep of unit files kept at unit level and notice boards where applicable as set out in TCS Policy and Procedure file.

Communication

  • Regular client meetings with clients signing off unit visit checklist,
  • Responding to clients and management request timeously and action accordingly,
  • Ensure monthly completion of client specific records in sites where this is required. This may include hygiene consumption reports, cleaning inspection and walk about reports, reports on training performed, reports on client maintenance matters that were reported by cleaning management and/or completion of client monthly surveys,
  • Effectively communicate and filter company information to staff,
  • Keep line management informed of pertinent issues relating to your contracts.

Labour Management

  • Work with HR to allocate staff to sites according to policies and procedure,
  • Complete time sheets and submit to the administration department as per the deadlines,
  • Must manage daily human resources and industrial relations issues and abide by the company disciplinary code and ensure that this is consistently applied,
  • The Cleaning Manager is required to participate in CCMA cases and union meetings if required,
  • To hold performance appraisals with all cleaning staff reporting to you, identify areas for development and training needs,
  • Ensure that all staff have signed and are abiding by the Tsebo House rules.

Health And Safety

  • Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.

Unit Finances

  • Actively manage unit leave liability and leave plans according to company policies and targets,
  • Continually identify potential of additional business within existing contracts and One off cleaning opportunities,
  • Ensure all rechargeable and overtime work is authorized and billed to client timeously and within the month,
  • Ensure debtors collection is in line with contractual agreements,
  • Capital expenditure and equipment repairs should be approved by line manager prior to any orders being placed,
  • Chemical and consumables are ordered in line with a monthly pre-determined budget.

General

  • Maintain a high standard of morale and motivation,
  • Attend meetings, training etc
  • Implement and manage initiatives and objectives as set out by our clients and/or Tsebo Management and to support functions such as Quality (Star Grading), Procurement, Training or HR,
  • Ensure that our TCS brand is protected and represent it professionally at all times,
  • Ensure that statutory/legal requirements are strictly adhered to,
  • To keep abreast of changes in all company policies and procedures,
  • Adhoc duties.

Skills and Competencies

  • Strong on client relationships and strong communication skills,
  • Leadership skills,
  • Attention to detail,
  • Sense of urgency,
  • Problem solving experience,
  • Able to work under pressure,
  • Be flexible and adaptable,
  • Should be able to work independently,
  • Able to work independently and under pressure.

Qualifications

  • Grade 12/Matric,
  • Relevant operations and people management experience,
  • Minimum of 5 years’ experience in a similar environment on middle management level,
  • Experience in the commercial industry is highly advantageous,
  • Experience in managing or overseeing large compliments of people,
  • Understand cleaning principles and knowledge of company policies and procedures,
  • Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific SLA’s,
  • Strong people skills and knowledge or Industrial relations.
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Contract
Job function
  • Job function Management and Manufacturing
  • Industries Facilities Services

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Contract Manager: Cleaning

Pretoria, Gauteng Empact Group

Posted 3 days ago

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Job Description

The Main Purpose of the job
The successful applicant will be responsible for managing all subordinate staff on the integrated services in accordance with sector strategy, contract specifications and statutory regulations. This will include providing operational support, oversee client services, training, audits, and industrial relations related issues in the designated areas. Managing operational costs

Education and Experience required:
• Minimum of 3 years’ experience in Service Industry – preferably from a solution contract sales industry
• Tertiary qualification (preferred)
• Valid SA driver’s license
• Experience in selling soft services /similar services would be an advantage

Knowledge, Skills and Competencies:
• Knowledge of the relevant cleaning sector
• Knowledge of South African and industry-specific laws
• Knowledge of MS Office; specifically Excel and Word
• Knowledge of HSE
• Proactive approach and attention to detail
• Professional
• Customer service skills
• Management skills
• Communication skills
• Ability to manage and ensure cost remain within the budget and promote costs saving where achievable
• Ability to draft, extract and analyze reports
• Excellent interpersonal and leadership skills
• Sound administration skills
• Ability to adapt to a changing environment and prioritise effectively
• Ability to work flexible hours when required

Key areas of responsibility:
• Maximize the utilization of workforce, supplies and equipment
• Ensure financial performance achieves targets in revenue and margin growth
• Managing the cost and quality for labour, materials, supplies and subcontracted service
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