25 Cleaning jobs in South Africa

Cleaning Services Supervisor is required to oversee and manage cleaning operations in Richards Bay. If you thrive in a fast-paced environment and have a keen eye for detail, we want to hear from you. Minimum Requirements:

• Grade 12 (Matric) certificate
• 2 - 3 years of supervisory experience in a cleaning environment.
• Strong leadership and communication skills

• Supervise and coordinate daily cleaning activities across designated areas
• Ensure high standards of hygiene and cleanliness are maintained
• Train and mentor cleaning staff, monitor performance, and enforce company policies
• Conduct regular inspections and report maintenance or safety issues
• Manage cleaning schedules, stock levels, and equipment usage
• Liaise with management to ensure operational efficiency

Reporting to the Senior Manager: Custodial Services, the Cleaning Services Manager is responsible for overseeing and managing all cleaning, hygiene, and waste service contracts to ensure the effective delivery of cleaning services to the property. Key responsibilities include managing vendor contracts, coordinating with external service providers, designing and actively implementing effective controls and monitoring processes, ensuring that all staff and vendors meet and exceed service expectations, control costs, and ensure adherence to budgets. The role requires the development, implementation, and oversight of best practice processes and quality standards to maintain property appearance. The Cleaning Services Manager must oversee day-to-day cleaning operations and coordinate with other support Departments to increase the effectiveness of the allocated cleaning service providers. The incumbent will be expected to work closely with the Events and Tenant Installation teams to provide the relevant cleaning support services and manage any related ad-hoc projects (tenant requests or CAPEX).  The focus areas of leadership, project management, technical expertise, and financial management will contribute to success in the role. Relationship building and communication with clients, tenants, and internal stakeholders is also key to addressing concerns and providing excellent customer service.

Objectives were found to be relevant to this job:

Contract Management and Compliance

·    Provide input into the development and negotiation of cleaning service contracts

·    Ensure consistent management of all contracts with service providers

·    Review contract terms, conditions and expectations to ensure alignment with business expectations and company capabilities

·    Conduct regular audits on the SLA and devise and implement strategies to identify and resolve issues

·    Maintain deadlines on deliverables and communicate on an on-going basis with business partners and internal clients about contractual issues

·    Review contractual performance to ensure compliance with terms and to identify conflicts or changes requiring resolution at contract renewal

·    Assist with contract development and tender stages of all service providers at time of renewal of the contract

·    Produce and review policies and protocols for each cleaning-related discipline

Project Management

·    Plan projects and ensure it is programmed to a level of detail necessary for the team on-site to deliver the scheme without delays

·    Produce and analyse progress reports, including updated costs and forecasts

·    Ensure agreed standard is adhered to as per set goals, and in line with the approved budget

·    Lead project team to provide a superior standard of safety and project management

·    Prepare and submit all procurement- related paperwork, and assist with tender stages and all meetings

Quality Control

·    Monitor service delivery issues and request(s) as logged on PLANON® and ensure all cases are closed within the required timeframes

!-- (if !supportLists)-->·    Ensure weekly PLANON® feedback reports are submitted to line manager

!-- (if !supportLists)-->·    Implement and monitor quality control measures to ensure cleaning services meet or exceed the contract specifications

·    Conduct regular inspections of cleaning activities and collaborate with vendors to address any performance issues

·    Implement continuous improvement initiatives to enhance service quality

·    Identify areas that need attention and issue non-compliance reports and or penalties where necessary

·    Produce and review policies and protocols for each cleaning-related discipline

Safety and Compliance

·    Ensure that a safe work environment is maintained through compliance with all health & safety policies and procedures

·    Collaborate with internal and external stakeholders to enforce safety protocols and address any concerns

Documentation and Reporting

·    Prepare monthly reports on contract performance, client satisfaction and financial metrics for management review

·    Maintain accurate records of contract terms, modifications, and all audits and communications

·    Ensure all documentation is organised and easily accessible for auditing purposes

Stakeholder Relations

·    Establish and maintain positive relationships with internal and external stakeholders to ensure excellent customer service and professional cleaning services

·    Act as primary point of contact for all cleaning service-related enquiries, concerns and ad hoc requests

·    Attend internal and external meetings to assess customer satisfaction and address issues promptly, and ensure the production of accurate records of any discussions and actions required

Financial Management

·    Assist in the development and management of budgets related to all cleaning service contracts

·    Monitor monthly expenditures and identify cost-saving opportunities without compromising service quality

·    Review and approve all PLANON® orders

!-- (if !supportLists)-->·    Review and approve invoices from vendors in line with SLAs

·    Review and approve all ad hoc manual billing

·    Conduct and review audits of consumable products and the issue of stock as required

·    Ensure that all cost recoveries from events and ad-hoc cleaning takes place

·    Support internal audit team with the necessary document and paperwork as and when requested for auditing purposes

Events & Ad Hoc Requests

·    Co-ordinate with service providers to supply required services for all events and or ad hoc requests

·    Attend all event related planning meetings where required

·    Ensure implementation of all events-related cleaning procedures

·    Ensure all event-related Purchase Orders and Invoices are generated and paid for after event completion

·    Provide monthly recons on event-related income and expenditure to line manager

·    Serve as primary organizational contact during events for cleaning-related services

Educational requirements relevant to this job:

•    Business Management, Project Management or related Degree / Diploma

·                 Project management

·                Negotiation

·                Leadership

·               Customer Service and support

·                Conflict resolution

·                 Safety awareness

Ex erience requirements relevant to this job:

·                5 Years Relevant Working experience

·                 Experience in contract management, preferably in the cleaning services industry

·                 Experience working with Quality Management Systems (e.g. ISO 9001)

Pl ase note this position will be filled in accordance with our Employment Equity requirements

2 weeks ago Be among the first 25 applicants

• Take full responsibility and management of your site,
• Act with utmost urgency when attending to any client request and do so pro-actively,
• Best allocate the resources of the contract to achieve maximum cleaning output. Where the SLA stipulates resource requirements, these must be adhered to,
• Output based contracts must be managed efficiently,
• Together with HR pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions,
• Ensure work schedules/job cards are in place for each position and relevant to site,
• Ensure consistently high service standards are maintained for all services in scope with regular inspections,
• Unit closures to receive proper service until the last trading day and all processes relating to staff, equipment, billing and costs are attended to within the month of closing,
• Contract retention through maintaining excellent service standards, identifying and mitigating the risk of cancellation and building strong client relationships with key client contacts,
• Ensure that staff are correctly and smartly dressed displaying a name badge. Highlight to sites the importance of upholding the company image at all times,
• Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation,
• Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required,
• Effective use and updating of electronic application/tools issued by the company,
• Ensure that training is scheduled for all staff in your portfolio to equip and empower them to perform their duties. This includes regular on job training sessions performed by you,
• The upkeep of unit files kept at unit level and notice boards where applicable as set out in TCS Policy and Procedure file.
  
  

• Take full responsibility and management of your site,
• Act with utmost urgency when attending to any client request and do so pro-actively,
• Best allocate the resources of the contract to achieve maximum cleaning output. Where the SLA stipulates resource requirements, these must be adhered to,
• Output based contracts must be managed efficiently,
• Together with HR pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions,
• Ensure work schedules/job cards are in place for each position and relevant to site,
• Ensure consistently high service standards are maintained for all services in scope with regular inspections,
• Unit closures to receive proper service until the last trading day and all processes relating to staff, equipment, billing and costs are attended to within the month of closing,
• Contract retention through maintaining excellent service standards, identifying and mitigating the risk of cancellation and building strong client relationships with key client contacts,
• Ensure that staff are correctly and smartly dressed displaying a name badge. Highlight to sites the importance of upholding the company image at all times,
• Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation,
• Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required,
• Effective use and updating of electronic application/tools issued by the company,
• Ensure that training is scheduled for all staff in your portfolio to equip and empower them to perform their duties. This includes regular on job training sessions performed by you,
• The upkeep of unit files kept at unit level and notice boards where applicable as set out in TCS Policy and Procedure file.
  
  

• Regular client meetings with clients signing off unit visit checklist,
• Responding to clients and management request timeously and action accordingly,
• Ensure monthly completion of client specific records in sites where this is required. This may include hygiene consumption reports, cleaning inspection and walk about reports, reports on training performed, reports on client maintenance matters that were reported by cleaning management and/or completion of client monthly surveys,
• Effectively communicate and filter company information to staff,
• Keep line management informed of pertinent issues relating to your contracts.
  
  

• Work with HR to allocate staff to sites according to policies and procedure,
• Complete time sheets and submit to the administration department as per the deadlines,
• Must manage daily human resources and industrial relations issues and abide by the company disciplinary code and ensure that this is consistently applied,
• The Cleaning Manager is required to participate in CCMA cases and union meetings if required,
• To hold performance appraisals with all cleaning staff reporting to you, identify areas for development and training needs,
• Ensure that all staff have signed and are abiding by the Tsebo House rules.
  
  

• Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.
  
  

• Actively manage unit leave liability and leave plans according to company policies and targets,
• Continually identify potential of additional business within existing contracts and One off cleaning opportunities,
• Ensure all rechargeable and overtime work is authorized and billed to client timeously and within the month,
• Ensure debtors collection is in line with contractual agreements,
• Capital expenditure and equipment repairs should be approved by line manager prior to any orders being placed,
• Chemical and consumables are ordered in line with a monthly pre-determined budget.
  
  

• Maintain a high standard of morale and motivation,
• Attend meetings, training etc
• Implement and manage initiatives and objectives as set out by our clients and/or Tsebo Management and to support functions such as Quality (Star Grading), Procurement, Training or HR,
• Ensure that our TCS brand is protected and represent it professionally at all times,
• Ensure that statutory/legal requirements are strictly adhered to,
• To keep abreast of changes in all company policies and procedures,
• Adhoc duties.
  
  

• Strong on client relationships and strong communication skills,
• Leadership skills,
• Attention to detail,
• Sense of urgency,
• Problem solving experience,
• Able to work under pressure,
• Be flexible and adaptable,
• Should be able to work independently,
• Able to work independently and under pressure.
  
  

• Grade 12/Matric,
• Relevant operations and people management experience,
• Minimum of 5 years’ experience in a similar environment on middle management level,
• Experience in the commercial industry is highly advantageous,
• Experience in managing or overseeing large compliments of people,
• Understand cleaning principles and knowledge of company policies and procedures,
• Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific SLA’s,
• Strong people skills and knowledge or Industrial relations.

• Seniority level Mid-Senior level

• Employment type Contract

• Job function Management and Manufacturing
• Industries Facilities Services

Referrals increase your chances of interviewing at Tsebo Solutions Group by 2x

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The Contract Manager will report to the Key Accounts Manager. The primary responsibility of the Contract Manager is to assist with the day-to-day management of on-site cleaning personnel as well as ensuring excellent client service delivery as per company standards.

KEY RESPONSIBILITIES:

1. Enforce the Company’s ‘Code of Conduct’
2. Ensure an efficient and effective operation of the Site
3. Handle and resolve staff and client complaints
4. Carry out duties and tasks as per Site Job Description
5. Take a proactive approach to cleaning-related matters
6. Communicate with staff, public, client, and management regarding cleaning needs
7. Assist with training of on-site cleaning personnel
8. Provide administrative support to management
9. Ensure effective and efficient rostering of cleaning personnel
10. Investigate on-site allegations and report on findings accordingly

MINIMUM REQUIREMENTS:

1. Matric Certified
2. 5 years of experience in the Cleaning Industry
3. 3-5 years of direct management experience
4. Fluent in English
5. Knowledge of Cleaning Industry regulations including Operational and Client requirements

COMPETENCIES:

1. Excellent verbal and written communication skills
2. Excellent leadership qualities
3. Excellent reporting skills
4. Excellent management skills

Market Related

If you are not contacted as a shortlisted candidate within 2 weeks of the closing date, please consider your application as being unsuccessful. Please specify the position that you are applying for.

All interested candidates must submit their CVs with all relevant qualifications attached, including a letter of application.

• Minimum of 3 years’ experience in Service Industry – preferably from a solution contract sales industry
• Tertiary qualification (preferred)
• Valid SA driver’s license
• Experience in selling soft services /similar services would be an advantage
  
  

• Knowledge of the relevant cleaning sector
• Knowledge of South African and industry-specific laws
• Knowledge of MS Office; specifically Excel and Word
• Knowledge of HSE
• Proactive approach and attention to detail
• Professional
• Customer service skills
• Management skills
• Communication skills
• Ability to manage and ensure cost remain within the budget and promote costs saving where achievable
• Ability to draft, extract and analyze reports
• Excellent interpersonal and leadership skills
• Sound administration skills
• Ability to adapt to a changing environment and prioritise effectively
• Ability to work flexible hours when required
  
  

• Maximize the utilization of workforce, supplies and equipment
• Ensure financial performance achieves targets in revenue and margin growth
• Managing the cost and quality for labour, materials, supplies and subcontracted service

Join to apply for the Assistant Cleaning Manager role at Tsebo Solutions Group

2 days ago Be among the first 25 applicants

Join to apply for the Assistant Cleaning Manager role at Tsebo Solutions Group

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• Act with utmost urgency when attending to any client request and do so pro-actively,
• To allocate the resources of the contract to achieve maximum cleaning output. Where the SLA stipulates resource requirements, these must be adhered to,
• Output based contracts must be managed efficiently,
• Together with HR pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions,
• Ensure work schedules/job cards are in place for each position and relevant to site,
• Ensure consistently high service standards are maintained with regular inspections,
• Unit closures to receive proper service until the last trading day and all processes relating to staff, equipment, billing and costs are attended to within the month of closing,
• Contract retention through maintaining excellent service standards, identifying and mitigating the risk of cancellation and building strong client relationships with key client contacts,
• Ensure that staff are correctly and smartly dressed displaying a name badge. Highlight upholding the company image at all times,
• Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation,
• Managing company assets by performing monthly spot checks on high value items. Ensure that equipment is kept in a good condition, repaired and serviced when required,
• Effective use and updating of electronic application/tools issued by the company,
• Ensure that training is scheduled for all staff in your portfolio to equip and empower them to perform their duties. This includes regular on job training sessions performed by you,
• The upkeep of unit files kept at unit level and notice boards where applicable as set out in TCS Policy and Procedure file.
  
  

• Responsibility and management of site,
• Act with utmost urgency when attending to any client request and do so pro-actively,
• To allocate the resources of the contract to achieve maximum cleaning output. Where the SLA stipulates resource requirements, these must be adhered to,
• Output based contracts must be managed efficiently,
• Together with HR pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions,
• Ensure work schedules/job cards are in place for each position and relevant to site,
• Ensure consistently high service standards are maintained with regular inspections,
• Unit closures to receive proper service until the last trading day and all processes relating to staff, equipment, billing and costs are attended to within the month of closing,
• Contract retention through maintaining excellent service standards, identifying and mitigating the risk of cancellation and building strong client relationships with key client contacts,
• Ensure that staff are correctly and smartly dressed displaying a name badge. Highlight upholding the company image at all times,
• Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation,
• Managing company assets by performing monthly spot checks on high value items. Ensure that equipment is kept in a good condition, repaired and serviced when required,
• Effective use and updating of electronic application/tools issued by the company,
• Ensure that training is scheduled for all staff in your portfolio to equip and empower them to perform their duties. This includes regular on job training sessions performed by you,
• The upkeep of unit files kept at unit level and notice boards where applicable as set out in TCS Policy and Procedure file.
  
  

• Regular client meetings with clients signing off unit visit checklist (manual or electronic),
• Responding to clients and management request timeously and providing necessary action required,
• Ensure monthly completion of client specific records in sites where this is required. This may include hygiene consumption reports, cleaning inspection and walk about reports, reports on training performed, reports on client maintenance matters that were reported by cleaning management and/or completion of client monthly surveys,
• Effectively communicate and filter company information to staff,
• Responsible to keep your line management informed of pertinent issues relating to your contracts.
  
  

• Work with HR to allocate staff to sites according to policies and procedure,
• Complete time sheets and submit to the administration department as per the deadlines,
• Must manage daily human resources and industrial relations issues and abide by the company disciplinary code and ensure that this is consistently applied,
• Participate in CCMA cases and union meetings if required,
• To hold performance appraisals with all cleaning staff reporting to you, identify areas for development and training needs,
• Ensure that all staff have signed and are abiding by the Tsebo House rules.
  
  

• Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.
  
  

• Actively manage unit leave liability and leave plans according to company policies and targets,
• Continually identify potential of additional business within existing contracts and once off cleaning opportunities,
• Ensure all rechargeable and overtime work is authorized and billed to client timeously and within the month,
• Ensure debtors collection is in line with contractual agreements,
• Capital expenditure and equipment repairs should be approved by line manager prior to any orders being placed,
• Chemical and consumables are ordered in line with a monthly pre-determined budget.
  
  

• To maintain a high standard of morale and motivation through good communication skills,
• To attend meetings, training sessions etc,
• To implement and manage initiatives and objectives as set out from time to time by our clients and/or Tsebo Management and to support functions such as Quality (Star Grading), Procurement, Training or HR,
• Assistant Cleaning Managers are to ensure that our TCS brand is protected and represent it professionally at all times,
• Ensure that statutory/legal requirements are strictly adhered to,
• To keep abreast of changes in all company policies and procedures,
• Adhoc duties.
  
  

• Strong client relationships and communication skills.
• Leadership skills.
• Attention to detail.
• Sense of urgency.
• Problem solving experience.
• Able to work under pressure.
• Be flexible and adaptable.
• Should be able to work independently.
• Able to work independently and under pressure.
  
  

• Grade 12/Relevant experience required.
• Relevant tertiary qualification advantageous.
• Relevant operations and people management experience.
• Minimum of 2 years’ experience in a similar environment on middle management level.
• Experience in managing or overseeing large compliments of people.
• Understand cleaning principles and knowledge of company policies and procedures.
• Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific SLA’s.
• Strong people skills and knowledge or Industrial relations.

• Seniority level Mid-Senior level

• Employment type Contract

• Job function Management and Manufacturing
• Industries Facilities Services

Referrals increase your chances of interviewing at Tsebo Solutions Group by 2x

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Shift Pursuit is excited to announce that we have partnered with one of South Africa’s leading hospitals in Johannesburg, Gauteng, which offers an exciting opportunity for a Cleaning Manager. Do you feel like you would be the right person for this position? Then apply today!

Requirements:

• High School Diploma or Equivalent
• Diploma/Certificate in Cleaning Management or Facilities Management
• Courses related to Healthcare Hygiene and Infection Control – ADVANTAGEOUS
• Health & Safety Course – ADVANTAGEOUS
• Certificates in Medical or Hazardous Waste Management – ADVANTAGEOUS

If you are interested in this opportunity and meet the requirements, please apply by either following the link: or email your updated CV to , or give us a call at and one of our consultants will be in touch if you meet the requirements.

Correspondence will only be conducted with short-listed candidates. Should you not hear from us within 2 weeks, please consider your application unsuccessful.

Tagged as: Cleaning Management, Cleaning Manager, Facilities Management, Healthcare Hygiene, Infection Control, Johannesburg