35 Cleaning Staff jobs in South Africa

Job Description: Cleaning Manager/General Manager -Cleaning (R396 000 per annum) Definition A cleaning manager is the primary managerial position overseeing cleaning staff in any given facility. The position typically includes supervising, training, hiring, and assisting cleaning associates to ensure that all work is compliant with corporate standards and satisfactory according to the demands of the client. The cleaning manager is therefore tasked with receiving such information from corporate management and clients alike and giving resultant directives to cleaning associates. The manager is responsible for maintaining a high standard of quality and consistency among cleaning associates and the work they produce. Education and Qualification Requirements:Minimum Requirements: Cleaning Management / related qualification; Relevant operations and people management experience; Strong health and safety knowledge and experience; Minimum of 7 years’ experience in a similar environment on middle management level; Experience in managing or overseeing large compliments of people; Understand cleaning principles and knowledge of company policies and procedures; Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific SLA’s; Strong people skills and knowledge or Industrial relations. Skills Required: • Strong on client relationships and strong communication skills,• Leadership skills,• Attention to detail,• Sense of urgency,• Problem solving experience,• Able to work under pressure,• Be flexible and adaptable,• Should be able to work independently,• Able to work independently and under pressure,• Able to work long hours, after hours and some weekends. Key Duties / Responsibilities:Duties & Responsibilities • Take full responsibility and management of all sites,• Act with utmost urgency when attending to any client request and do so pro-actively,• Best allocate the resources of the contract to achieve maximum cleaning output. Where the SLA stipulates resource requirements, these must be adhered to,• Output based contracts must be managed efficiently,• Together with HR pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions,• Ensure work schedules/job cards are in place for each position and relevant to site,• Ensure consistently high service standards are maintained for all services in scope with regular inspections,• Unit closures to receive proper service until the last trading day and all processes relating to staff, equipment, billing and costs are attended to within the month of closing,• Contract retention through maintaining excellent service standards, identifying and mitigating the risk of cancellation and building strong client relationships with key client contacts,• Ensure that staff are correctly and smartly dressed displaying a name badge. Highlight to sites the importance of upholding the company image at all times,• Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation,• Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required,• Effective use and updating of electronic application/tools issued by the company,• Ensure that training is scheduled for all staff in your portfolio to equip and empower them to perform their duties. This includes regular on job training sessions performed by you,• The upkeep of unit files kept at unit level and notice boards where applicable as set out in employer Policy and Procedure file. Communication • Regular client meetings with clients signing off unit visit checklist,• Responding to clients and management request timeously and action accordingly,• Ensure monthly completion of client specific records in sites where this is required. This may include hygiene consumption reports, cleaning inspection and walk about reports, reports on training performed, reports on client maintenance matters that were reported by cleaning management and/or completion of client monthly surveys,• Effectively communicate and filter company information to staff,• Keep line management informed of pertinent issues relating to your contracts. Labour Management • Allocate staff to sites according to policies and procedure,• Complete time sheets and submit to the payroll department as per the deadlines,• Must manage daily human resources and industrial relations issues and abide by the company disciplinary code and ensure that this is consistently applied,• The Cleaning Manager is required to participate in CCMA cases and union meetings if required,• To hold performance appraisals with all cleaning staff reporting to you, identify areas for development and training needs,• Ensure that all staff have signed and are abiding by the company rules. Health And Safety • Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation. Unit Finances • Actively manage unit leave liability and leave plans according to company policies and targets,• Continually identify potential of additional business within existing contracts and once off cleaning opportunities,• Ensure all rechargeable and overtime work is authorized and billed to client timeously and within the month,• Ensure debtors collection is in line with contractual agreements,• Capital expenditure and equipment repairs should be approved by line manager prior to any orders being placed,• Chemical and consumables are ordered in line with a monthly pre-determined budget. General • Maintain a high standard of morale and motivation,• Attend meetings, training etc• Implement and manage initiatives and objectives as set out by our clients and/or the employer and to support functions such as Quality (Star Grading), Procurement, Training or HR,• Ensure that our brand is protected and represent it professionally at all times,• Ensure that statutory/legal requirements are strictly adhered to,• To keep abreast of changes in all company policies and procedures,• Adhoc duties. #J-18808-Ljbffr

Overview

We are recruiting for a Cleaning Manager to join our team. In this role you will be required to assist the Catering Manager in the day-to-day management tasks of providing a catering service to the required standards.

Feedem is a large contract catering company in South Africa, established in 1975, which manages in excess of 300 sites and employs more than 5 000 people, ranging from dieticians, chefs and human capital specialists to hygiene experts.

We provide a wide range of catering and related services to clients in all industries. We customise our catering and services according to their needs. Our services are offered with confidence as everything we do is underpinned by an ethical code and full compliance with all the relevant industry standards and regulations.

We have a country-wide footprint with our head office in Johannesburg and regional offices in Cape Town, Durban, George, Worcester, Port Elizabeth, Rustenburg, Kimberley and Bloemfontein.

Responsibilities

• Assist the Catering Manager in the day-to-day management tasks of providing a catering service to the required standards.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Food and Beverage Services

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Overview

The incumbent will be responsible for sales of the company’s cleaning services, while ensuring consistent, profitable growth in sales revenues.

Minimum Requirements

• Minimum of 3 years’ experience in Service Industry – preferably from a solution contract sales industry


• Experience in selling soft services /similar services would be an advantage


• Tertiary qualification (preferred)


• Fully computer literate on MS Office, Advanced word, excel and PowerPoint skills


• Cold calling and telemarketing where necessary


• Experienced in sourcing new business, conducting “Needs Analysis” and preparing custom solution proposals.


• Proven sales track record achieving sales targets


• Excellent communication and presentation skills (written and verbal)


• Good interpersonal skills


• Ability to interact with clients at all levels


• Assertive


• Valid SA driver’s license and own vehicle

Job Specification

• Works with a defined sales quota focusing on initiating relationships with multi-level decision-makers through phone, marketing, e-mail / direct mail campaigns, in-person contacts / cold calling, networking, and presentations


• Achieve monthly sales targets as set out in budget


• Correctly cost new business achieving the maximum margin on new business


• Ensure contracts are correctly signed and filed for new business


• Plan, set budgets and targets


• Prepare quotes and present to clients as soon as possible meeting the client’s expectations


• Prepare proposals which clearly set out the terms and conditions for the proposed contract / tender


• Prospects potential customers within the target profile


• Develop, build and maintain strong relationships with potential customers


• Develop innovative and creative solutions to identify and develop new customers


• Proposes and closes sales that achieve set company target according to company policies and procedures


• Sustains sales activities, appointments, proposals, cold calls, database updates and reporting


• Keeps abreast of changes in technology and ability to increase knowledge of the cleaning industry and services the company offers


• PRO at client functions


• Maintain contact with existing clients and develop new business


• Timeous handling of queries


• Arrange monthly entertainment when necessary


• Where appropriate provide alternatives to ensure we get the business


• Formally introduce operations staff to new clients before commencement


• Ensure operational staff receives the correct documentation to start contracts or special job


• Provide onsite assistance on start of contract


• Follow-up with operations to ensure that contract is functioning in accordance with specifications


• Plan weekly sales prospects


• Prepare and present weekly/monthly sales reports at month end / weekly sales meetings


• Target projects


• Re-quoting at existing business


• Assist with training of new sales staff


• Survey prospective clients’ premises and compile quotations based on an agreed working rate per square meter as per specifications


• Able to handle a number of different assignments at the same time

Behavioural Competencies

• Demonstrates a drive to succeed and be able to work independently to build a pipeline of business in order to grow company revenue


• Demonstrates a high degree of honesty, integrity, diligence, charisma, innovation and customer-service attitude and projects a professional appearance/demeanor to inspire confidence in our customers


• Plans and prioritizes business opportunities, very organized, always punctual, and professional on the telephone, face to face and all other levels of engagement and keeps manager appraised of all sales activities


• Demonstrates ability in problem solving and negotiation with special emphasis on closing the sale


• Strong liaison and communication skills

We reserve the right not to make an appointment to any advertised position. While preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. While black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

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We are seeking a Specialised Cleaning Supervisor.

To supervise the day-to-day operations of the specialised team.

What We’re Looking For:

• Grade 12 (Matric)
• Cleaning service industry knowledge and experience an advantage
• Good customer liaison skills / strong communications skills
• Ability to manage and supervise personnel
• Follow and execute instructions meticulously
• Proficient in reading and writing in English
• Valid driver's license

Key Responsibilities:

• Supervise the specialised cleaning teams.
• Transport the specialised cleaning teams
• Ensure all work is carried out timelessly as per monthly scheduled work.
• Ensure all equipment is maintained and in good working order
• Ensure all staff are inducted and maintain all health and safety procedures on all customer’s sites
• Responsible for ensuring staff are provided with and wear the correct protective gear
• Ensure company vehicle checks are done regularly and vehicle is clean and optimal at all times
• Ensure the specialised teams perform tasks as per company standards
• Monitor the specialised teams time management and timekeeping
• Professional communication with the customers on site at all times
• Monitor the loading and unloading of vehicles
• Report all faults and problems on to your Line Manager
• Ensure good housekeeping at any of the facilities used
• Assist with any other additional duties as required from time to time

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The Main Purpose of the Job

The successful applicant will be responsible for managing all subordinate staff on integrated services in accordance with sector strategy, contract specifications, and statutory regulations. This includes providing operational support, overseeing client services, training, audits, and industrial relations issues in the designated areas. Additionally, managing operational costs is essential.

Education and Experience Required:

• Minimum of 3 years’ experience in the Service Industry, preferably in solution contract sales
• Tertiary qualification (preferred)
• Valid SA driver’s license
• Experience in selling soft services or similar services is an advantage

Knowledge, Skills, and Competencies:

• Knowledge of the relevant cleaning sector
• Knowledge of South African and industry-specific laws
• Proficiency in MS Office, especially Excel and Word
• Knowledge of HSE regulations
• Proactive approach with attention to detail
• Professional demeanor
• Customer service skills
• Management skills
• Effective communication skills
• Ability to manage costs within budget and promote cost savings
• Ability to draft, extract, and analyze reports
• Excellent interpersonal and leadership skills
• Sound administrative skills
• Ability to adapt to changing environments and prioritize effectively
• Willingness to work flexible hours when required

Key Areas of Responsibility:

• Maximize utilization of workforce, supplies, and equipment
• Ensure financial performance meets targets in revenue and margin growth
• Manage costs and quality of labor, materials, supplies, and subcontracted services

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Shift Pursuit is excited to announce that we have partnered with one of South Africa’s leading hospitals in Johannesburg, Gauteng, which offers an exciting opportunity for a Cleaning Manager. Do you feel like you would be the right person for this position? Then apply today!

Requirements:

• High School Diploma or Equivalent
• Diploma/Certificate in Cleaning Management or Facilities Management
• Courses related to Healthcare Hygiene and Infection Control – ADVANTAGEOUS
• Health & Safety Course – ADVANTAGEOUS
• Certificates in Medical or Hazardous Waste Management – ADVANTAGEOUS

If you are interested in this opportunity and meet the requirements, please apply by either following the link: or email your updated CV to , or give us a call at and one of our consultants will be in touch if you meet the requirements.

Correspondence will only be conducted with short-listed candidates. Should you not hear from us within 2 weeks, please consider your application unsuccessful.

Tagged as: Cleaning Management, Cleaning Manager, Facilities Management, Healthcare Hygiene, Infection Control, Johannesburg

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Contract Manager

The Contract Manager will report to the Key Accounts Manager. The primary responsibility of the Contract Manager is to assist with the day-to-day management of on-site cleaning personnel as well as ensuring excellent client service delivery as per company standards.

Duties & Responsibilities

KEY RESPONSIBILITIES:

1. Enforce the Company’s ‘Code of Conduct’
2. Ensure an efficient and effective operation of the Site
3. Handle and resolve staff and client complaints
4. Carry out duties and tasks as per Site Job Description
5. Take a proactive approach to cleaning-related matters
6. Communicate with staff, public, client, and management regarding cleaning needs
7. Assist with training of on-site cleaning personnel
8. Provide administrative support to management
9. Ensure effective and efficient rostering of cleaning personnel
10. Investigate on-site allegations and report on findings accordingly

Desired Experience & Qualification

MINIMUM REQUIREMENTS:

1. Matric Certified
2. 5 years of experience in the Cleaning Industry
3. 3-5 years of direct management experience
4. Fluent in English
5. Knowledge of Cleaning Industry regulations including Operational and Client requirements

COMPETENCIES:

1. Excellent verbal and written communication skills
2. Excellent leadership qualities
3. Excellent reporting skills
4. Excellent management skills

Market Related

Interested?

If you are not contacted as a shortlisted candidate within 2 weeks of the closing date, please consider your application as being unsuccessful. Please specify the position that you are applying for.

All interested candidates must submit their CVs with all relevant qualifications attached, including a letter of application.

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Key Accountabilities/Principal Responsibilities

1. Operational Performance
Oversee daily cleaning operations at multiple sites, ensuring service is delivered according to specifications and company standards.
Coordinate staff scheduling, site coverage, and allocation of equipment and materials.
Conduct site inspections to monitor compliance with cleaning protocols and SLAs.
Resolve day-to-day operational challenges to prevent service disruption.
Ensure all required resources are available and efficiently utilised at each site.

2. Cost Control
Monitor and manage labour hours, materials, and consumable usage across sites.
Ensure adherence to company cost controls and resource usage guidelines.
Prevent waste and ensure efficient site-level stock control and replenishment.
Submit accurate operational records, including timesheets, to support payroll and reporting.

3. Compliance, Health & Safety, Quality Control, and Risk Management
Promote a safety-first culture and enforce OHSE compliance at all sites.
Conduct regular safety inspections, toolbox talks, and quality checks.
Identify operational risks and take corrective actions to address issues promptly.
Ensure all incidents and near misses are reported and resolved in accordance with company procedures.
Ensure compliance with company policies, industry regulations, and client site requirements.

4. People Management & Industrial Relations
Supervise Site Supervisors and Cleaning Staff, ensuring team productivity and performance.
Participate in the recruitment, training, and onboarding of staff for new and existing contracts.
Monitor staff attendance and manage leave, absenteeism, and timekeeping.
Support the Operations Manager and HR with staff discipline and basic IR matters.
Maintain a professional, supportive, and performance-focused work environment.

5. Client Relationship Management
Act as the contact for day-to-day client interactions at assigned sites.
Build positive working relationships with client representatives
Respond to client feedback and service concerns in a timely and professional manner.
Attend regular site meetings and ensure contract obligations are met.
Communicate client needs and risks to the Operations Manager for follow-up or escalation

It should be noted that, for operational reasons, it may be necessary to perform tasks other than those described herein from time to time.

Prescribed procedures may be amended by management as and when required

Key Skills and Experience

Education: Matric (Grade 12) is essential; relevant supervisory or cleaning/facilities certifications are advantageous.
Experience: Minimum 35 years experience in a cleaning operations supervisory role, with multi-site responsibility.
Knowledge: Solid understanding of cleaning techniques, OHSE practices, equipment, and chemicals.
Leadership: Ability to lead site teams and maintain productivity standards across multiple contracts.
HR & IR: Basic working knowledge of labour practices and disciplinary procedures.
Communication: Confident communicator, able to engage clients and staff effectively.
Organisation: Strong time management, coordination, and administrative abilities.
Attention to Detail: Committed to upholding high cleaning and compliance standards
Problem Solving: Able to act quickly to resolve issues or escalate when necessary.
Tech Savvy: Comfortable with basic digital reporting, mobile apps, and MS Office.

People and Management Skills

Good leadership skills with the ability to supervise, support, and guide Site Supervisors and Cleaning Staff across multiple contracts.
Able to build and maintain high-performing teams through effective communication, motivation, and accountability.
Experienced in managing diverse teams with varying skill levels and cultural backgrounds.
Demonstrated ability to address performance issues constructively and fairly.
Capable of promoting a positive team culture that encourages reliability, respect, and pride in work.
Skilled in managing time, delegating tasks, and ensuring staff are equipped to meet service expectations.
Confident in handling basic HR and IR matters in line with company procedures and labour legislation.

Key result areas
Consistent, quality service delivery across all assigned contracts.
Effective control of labour and cleaning consumables usage.
Compliance with safety standards, operational procedures, and client requirements.
Positive staff engagement and performance management.
Strong client relationships and contract retention support.

Additional Responsibilities and Skills
The employee acknowledges that all duties performed will reflect on the client and will thus act in a professional manner at all times, as Intembeko is a service provider, all necessary steps need to be taken to ensure that the service has been delivered according to client requirements, and to prescribed service levels.
Able to be available after hours and work weekends as required.
Code 10 Drivers Licence

Interested? Submit your CV now.

All vacancies advertised by AFMS Group are in full adherence to South African labour legislation, including the Employment Equity Act, Labour Relations Act, and Basic Conditions of Employment Act.

We strive to create an inclusive workplace that values diversity and welcomes applications from all qualified individuals, regardless of race, gender, disability, or any other protected characteristic.

Our recruitment process is fair and equitable, focusing on the qualifications, skills, and experience that are relevant to each role. We ensure that all candidates are treated equally, and no discrimination will be tolerated.

By submitting your application, you consent to the processing of your personal information in accordance with the Protection of Personal Information Act 2014 (POPIA) for recruitment and hiring purposes.