21 Cleaning Positions jobs in South Africa

Job Description: Cleaning Manager/General Manager -Cleaning (R396 000 per annum)

Definition
A cleaning manager is the primary managerial position overseeing cleaning staff in any given facility. The position typically includes supervising, training, hiring, and assisting cleaning associates to ensure that all work is compliant with corporate standards and satisfactory according to the demands of the client. The cleaning manager is therefore tasked with receiving such information from corporate management and clients alike and giving resultant directives to cleaning associates.

The manager is responsible for maintaining a high standard of quality and consistency among cleaning associates and the work they produce.

Education and Qualification Requirements:
Minimum Requirements:

1. Cleaning Management / related qualification;
2. Relevant operations and people management experience;
3. Strong health and safety knowledge and experience;
4. Minimum of 7 years’ experience in a similar environment on middle management level;
5. Experience in managing or overseeing large compliments of people;
6. Understand cleaning principles and knowledge of company policies and procedures;
7. Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific SLA’s;
8. Strong people skills and knowledge or Industrial relations.

Skills Required:
• Strong on client relationships and strong communication skills,
• Leadership skills,
• Attention to detail,
• Sense of urgency,
• Problem solving experience,
• Able to work under pressure,
• Be flexible and adaptable,
• Should be able to work independently,
• Able to work independently and under pressure,
• Able to work long hours, after hours and some weekends.

Key Duties / Responsibilities:
Duties & Responsibilities

• Take full responsibility and management of all sites,
• Act with utmost urgency when attending to any client request and do so pro-actively,
• Best allocate the resources of the contract to achieve maximum cleaning output. Where the SLA stipulates resource requirements, these must be adhered to,
• Output based contracts must be managed efficiently,
• Together with HR pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions,
• Ensure work schedules/job cards are in place for each position and relevant to site,
• Ensure consistently high service standards are maintained for all services in scope with regular inspections,
• Unit closures to receive proper service until the last trading day and all processes relating to staff, equipment, billing and costs are attended to within the month of closing,
• Contract retention through maintaining excellent service standards, identifying and mitigating the risk of cancellation and building strong client relationships with key client contacts,
• Ensure that staff are correctly and smartly dressed displaying a name badge. Highlight to sites the importance of upholding the company image at all times,
• Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation,
• Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required,
• Effective use and updating of electronic application/tools issued by the company,
• Ensure that training is scheduled for all staff in your portfolio to equip and empower them to perform their duties. This includes regular on job training sessions performed by you,
• The upkeep of unit files kept at unit level and notice boards where applicable as set out in employer Policy and Procedure file.

Communication

• Regular client meetings with clients signing off unit visit checklist,
• Responding to clients and management request timeously and action accordingly,
• Ensure monthly completion of client specific records in sites where this is required. This may include hygiene consumption reports, cleaning inspection and walk about reports, reports on training performed, reports on client maintenance matters that were reported by cleaning management and/or completion of client monthly surveys,
• Effectively communicate and filter company information to staff,
• Keep line management informed of pertinent issues relating to your contracts.

Labour Management

• Allocate staff to sites according to policies and procedure,
• Complete time sheets and submit to the payroll department as per the deadlines,
• Must manage daily human resources and industrial relations issues and abide by the company disciplinary code and ensure that this is consistently applied,
• The Cleaning Manager is required to participate in CCMA cases and union meetings if required,
• To hold performance appraisals with all cleaning staff reporting to you, identify areas for development and training needs,
• Ensure that all staff have signed and are abiding by the company rules.

Health And Safety

• Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.

Unit Finances

• Actively manage unit leave liability and leave plans according to company policies and targets,
• Continually identify potential of additional business within existing contracts and once off cleaning opportunities,
• Ensure all rechargeable and overtime work is authorized and billed to client timeously and within the month,
• Ensure debtors collection is in line with contractual agreements,
• Capital expenditure and equipment repairs should be approved by line manager prior to any orders being placed,
• Chemical and consumables are ordered in line with a monthly pre-determined budget.

General

• Maintain a high standard of morale and motivation,
• Attend meetings, training etc
• Implement and manage initiatives and objectives as set out by our clients and/or the employer and to support functions such as Quality (Star Grading), Procurement, Training or HR,
• Ensure that our brand is protected and represent it professionally at all times,
• Ensure that statutory/legal requirements are strictly adhered to,
• To keep abreast of changes in all company policies and procedures,
• Adhoc duties.

2 weeks ago Be among the first 25 applicants

• Take full responsibility and management of your site,
• Act with utmost urgency when attending to any client request and do so pro-actively,
• Best allocate the resources of the contract to achieve maximum cleaning output. Where the SLA stipulates resource requirements, these must be adhered to,
• Output based contracts must be managed efficiently,
• Together with HR pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions,
• Ensure work schedules/job cards are in place for each position and relevant to site,
• Ensure consistently high service standards are maintained for all services in scope with regular inspections,
• Unit closures to receive proper service until the last trading day and all processes relating to staff, equipment, billing and costs are attended to within the month of closing,
• Contract retention through maintaining excellent service standards, identifying and mitigating the risk of cancellation and building strong client relationships with key client contacts,
• Ensure that staff are correctly and smartly dressed displaying a name badge. Highlight to sites the importance of upholding the company image at all times,
• Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation,
• Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required,
• Effective use and updating of electronic application/tools issued by the company,
• Ensure that training is scheduled for all staff in your portfolio to equip and empower them to perform their duties. This includes regular on job training sessions performed by you,
• The upkeep of unit files kept at unit level and notice boards where applicable as set out in TCS Policy and Procedure file.
  
  

• Take full responsibility and management of your site,
• Act with utmost urgency when attending to any client request and do so pro-actively,
• Best allocate the resources of the contract to achieve maximum cleaning output. Where the SLA stipulates resource requirements, these must be adhered to,
• Output based contracts must be managed efficiently,
• Together with HR pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions,
• Ensure work schedules/job cards are in place for each position and relevant to site,
• Ensure consistently high service standards are maintained for all services in scope with regular inspections,
• Unit closures to receive proper service until the last trading day and all processes relating to staff, equipment, billing and costs are attended to within the month of closing,
• Contract retention through maintaining excellent service standards, identifying and mitigating the risk of cancellation and building strong client relationships with key client contacts,
• Ensure that staff are correctly and smartly dressed displaying a name badge. Highlight to sites the importance of upholding the company image at all times,
• Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation,
• Managing company assets by performing monthly spot checks on high value items. When checking assets ensure that equipment is kept in a good condition and repaired and serviced when required,
• Effective use and updating of electronic application/tools issued by the company,
• Ensure that training is scheduled for all staff in your portfolio to equip and empower them to perform their duties. This includes regular on job training sessions performed by you,
• The upkeep of unit files kept at unit level and notice boards where applicable as set out in TCS Policy and Procedure file.
  
  

• Regular client meetings with clients signing off unit visit checklist,
• Responding to clients and management request timeously and action accordingly,
• Ensure monthly completion of client specific records in sites where this is required. This may include hygiene consumption reports, cleaning inspection and walk about reports, reports on training performed, reports on client maintenance matters that were reported by cleaning management and/or completion of client monthly surveys,
• Effectively communicate and filter company information to staff,
• Keep line management informed of pertinent issues relating to your contracts.
  
  

• Work with HR to allocate staff to sites according to policies and procedure,
• Complete time sheets and submit to the administration department as per the deadlines,
• Must manage daily human resources and industrial relations issues and abide by the company disciplinary code and ensure that this is consistently applied,
• The Cleaning Manager is required to participate in CCMA cases and union meetings if required,
• To hold performance appraisals with all cleaning staff reporting to you, identify areas for development and training needs,
• Ensure that all staff have signed and are abiding by the Tsebo House rules.
  
  

• Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.
  
  

• Actively manage unit leave liability and leave plans according to company policies and targets,
• Continually identify potential of additional business within existing contracts and One off cleaning opportunities,
• Ensure all rechargeable and overtime work is authorized and billed to client timeously and within the month,
• Ensure debtors collection is in line with contractual agreements,
• Capital expenditure and equipment repairs should be approved by line manager prior to any orders being placed,
• Chemical and consumables are ordered in line with a monthly pre-determined budget.
  
  

• Maintain a high standard of morale and motivation,
• Attend meetings, training etc
• Implement and manage initiatives and objectives as set out by our clients and/or Tsebo Management and to support functions such as Quality (Star Grading), Procurement, Training or HR,
• Ensure that our TCS brand is protected and represent it professionally at all times,
• Ensure that statutory/legal requirements are strictly adhered to,
• To keep abreast of changes in all company policies and procedures,
• Adhoc duties.
  
  

• Strong on client relationships and strong communication skills,
• Leadership skills,
• Attention to detail,
• Sense of urgency,
• Problem solving experience,
• Able to work under pressure,
• Be flexible and adaptable,
• Should be able to work independently,
• Able to work independently and under pressure.
  
  

• Grade 12/Matric,
• Relevant operations and people management experience,
• Minimum of 5 years’ experience in a similar environment on middle management level,
• Experience in the commercial industry is highly advantageous,
• Experience in managing or overseeing large compliments of people,
• Understand cleaning principles and knowledge of company policies and procedures,
• Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific SLA’s,
• Strong people skills and knowledge or Industrial relations.

• Seniority level Mid-Senior level

• Employment type Contract

• Job function Management and Manufacturing
• Industries Facilities Services

Referrals increase your chances of interviewing at Tsebo Solutions Group by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Assistant Cleaning Manager role at Tsebo Solutions Group

2 days ago Be among the first 25 applicants

Join to apply for the Assistant Cleaning Manager role at Tsebo Solutions Group

Get AI-powered advice on this job and more exclusive features.

• Act with utmost urgency when attending to any client request and do so pro-actively,
• To allocate the resources of the contract to achieve maximum cleaning output. Where the SLA stipulates resource requirements, these must be adhered to,
• Output based contracts must be managed efficiently,
• Together with HR pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions,
• Ensure work schedules/job cards are in place for each position and relevant to site,
• Ensure consistently high service standards are maintained with regular inspections,
• Unit closures to receive proper service until the last trading day and all processes relating to staff, equipment, billing and costs are attended to within the month of closing,
• Contract retention through maintaining excellent service standards, identifying and mitigating the risk of cancellation and building strong client relationships with key client contacts,
• Ensure that staff are correctly and smartly dressed displaying a name badge. Highlight upholding the company image at all times,
• Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation,
• Managing company assets by performing monthly spot checks on high value items. Ensure that equipment is kept in a good condition, repaired and serviced when required,
• Effective use and updating of electronic application/tools issued by the company,
• Ensure that training is scheduled for all staff in your portfolio to equip and empower them to perform their duties. This includes regular on job training sessions performed by you,
• The upkeep of unit files kept at unit level and notice boards where applicable as set out in TCS Policy and Procedure file.
  
  

• Responsibility and management of site,
• Act with utmost urgency when attending to any client request and do so pro-actively,
• To allocate the resources of the contract to achieve maximum cleaning output. Where the SLA stipulates resource requirements, these must be adhered to,
• Output based contracts must be managed efficiently,
• Together with HR pro-actively manage a pool of trained relief staff members to prevent any service delivery disruptions,
• Ensure work schedules/job cards are in place for each position and relevant to site,
• Ensure consistently high service standards are maintained with regular inspections,
• Unit closures to receive proper service until the last trading day and all processes relating to staff, equipment, billing and costs are attended to within the month of closing,
• Contract retention through maintaining excellent service standards, identifying and mitigating the risk of cancellation and building strong client relationships with key client contacts,
• Ensure that staff are correctly and smartly dressed displaying a name badge. Highlight upholding the company image at all times,
• Ensure that cleaning methodology are strictly adhered to in line with company policies, quality programmes and legislation,
• Managing company assets by performing monthly spot checks on high value items. Ensure that equipment is kept in a good condition, repaired and serviced when required,
• Effective use and updating of electronic application/tools issued by the company,
• Ensure that training is scheduled for all staff in your portfolio to equip and empower them to perform their duties. This includes regular on job training sessions performed by you,
• The upkeep of unit files kept at unit level and notice boards where applicable as set out in TCS Policy and Procedure file.
  
  

• Regular client meetings with clients signing off unit visit checklist (manual or electronic),
• Responding to clients and management request timeously and providing necessary action required,
• Ensure monthly completion of client specific records in sites where this is required. This may include hygiene consumption reports, cleaning inspection and walk about reports, reports on training performed, reports on client maintenance matters that were reported by cleaning management and/or completion of client monthly surveys,
• Effectively communicate and filter company information to staff,
• Responsible to keep your line management informed of pertinent issues relating to your contracts.
  
  

• Work with HR to allocate staff to sites according to policies and procedure,
• Complete time sheets and submit to the administration department as per the deadlines,
• Must manage daily human resources and industrial relations issues and abide by the company disciplinary code and ensure that this is consistently applied,
• Participate in CCMA cases and union meetings if required,
• To hold performance appraisals with all cleaning staff reporting to you, identify areas for development and training needs,
• Ensure that all staff have signed and are abiding by the Tsebo House rules.
  
  

• Ensure that all OHS act (Occupational Health and Safety) requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation.
  
  

• Actively manage unit leave liability and leave plans according to company policies and targets,
• Continually identify potential of additional business within existing contracts and once off cleaning opportunities,
• Ensure all rechargeable and overtime work is authorized and billed to client timeously and within the month,
• Ensure debtors collection is in line with contractual agreements,
• Capital expenditure and equipment repairs should be approved by line manager prior to any orders being placed,
• Chemical and consumables are ordered in line with a monthly pre-determined budget.
  
  

• To maintain a high standard of morale and motivation through good communication skills,
• To attend meetings, training sessions etc,
• To implement and manage initiatives and objectives as set out from time to time by our clients and/or Tsebo Management and to support functions such as Quality (Star Grading), Procurement, Training or HR,
• Assistant Cleaning Managers are to ensure that our TCS brand is protected and represent it professionally at all times,
• Ensure that statutory/legal requirements are strictly adhered to,
• To keep abreast of changes in all company policies and procedures,
• Adhoc duties.
  
  

• Strong client relationships and communication skills.
• Leadership skills.
• Attention to detail.
• Sense of urgency.
• Problem solving experience.
• Able to work under pressure.
• Be flexible and adaptable.
• Should be able to work independently.
• Able to work independently and under pressure.
  
  

• Grade 12/Relevant experience required.
• Relevant tertiary qualification advantageous.
• Relevant operations and people management experience.
• Minimum of 2 years’ experience in a similar environment on middle management level.
• Experience in managing or overseeing large compliments of people.
• Understand cleaning principles and knowledge of company policies and procedures.
• Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific SLA’s.
• Strong people skills and knowledge or Industrial relations.

• Seniority level Mid-Senior level

• Employment type Contract

• Job function Management and Manufacturing
• Industries Facilities Services

Referrals increase your chances of interviewing at Tsebo Solutions Group by 2x

City of Cape Town, Western Cape, South Africa 4 days ago

Bellville, Western Cape, South Africa 1 week ago

City of Cape Town, Western Cape, South Africa 5 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

The Contract Manager will report to the Key Accounts Manager. The primary responsibility of the Contract Manager is to assist with the day-to-day management of on-site cleaning personnel as well as ensuring excellent client service delivery as per company standards.

KEY RESPONSIBILITIES:

1. Enforce the Company’s ‘Code of Conduct’
2. Ensure an efficient and effective operation of the Site
3. Handle and resolve staff and client complaints
4. Carry out duties and tasks as per Site Job Description
5. Take a proactive approach to cleaning-related matters
6. Communicate with staff, public, client, and management regarding cleaning needs
7. Assist with training of on-site cleaning personnel
8. Provide administrative support to management
9. Ensure effective and efficient rostering of cleaning personnel
10. Investigate on-site allegations and report on findings accordingly

MINIMUM REQUIREMENTS:

1. Matric Certified
2. 5 years of experience in the Cleaning Industry
3. 3-5 years of direct management experience
4. Fluent in English
5. Knowledge of Cleaning Industry regulations including Operational and Client requirements

COMPETENCIES:

1. Excellent verbal and written communication skills
2. Excellent leadership qualities
3. Excellent reporting skills
4. Excellent management skills

Market Related

If you are not contacted as a shortlisted candidate within 2 weeks of the closing date, please consider your application as being unsuccessful. Please specify the position that you are applying for.

All interested candidates must submit their CVs with all relevant qualifications attached, including a letter of application.

Our client is looking for a highly experienced and dynamic General Manager to join the team in Gauteng - Hyde Park.

Purpose Of The Job

Our client is seeking a General Manager (Cleaning) to oversee and drive cleaning operations. This role requires a strategic leader who can manage complex operations, ensure regulatory compliance, and maintain the highest levels of client satisfaction. The successful candidate will be responsible for the day-to-day management of our cleaning teams, ensuring that all aspects of service delivery meet the rigorous standards.

Key Responsibilities

OPERATIONAL LEADERSHIP AND EXCELLENCE:

• Drive Operational Excellence: Drive initiatives that contribute to Operational
  
  

Our client is looking for a highly experienced and dynamic General Manager to join the team in Gauteng - Hyde Park.

Purpose Of The Job

Our client is seeking a General Manager (Cleaning) to oversee and drive cleaning operations. This role requires a strategic leader who can manage complex operations, ensure regulatory compliance, and maintain the highest levels of client satisfaction. The successful candidate will be responsible for the day-to-day management of our cleaning teams, ensuring that all aspects of service delivery meet the rigorous standards.

Key Responsibilities

OPERATIONAL LEADERSHIP AND EXCELLENCE:

• Drive Operational Excellence: Drive initiatives that contribute to Operational
  
  

• Bachelor’s degree in Operations Management, Business Management,
  
  

• 10 years in a senior operations management role, specifically within the
  
  

• Proven track record in managing multi-site operations, focusing on client
  
  

• Strong experience in managing cleaning services within commercial
  
  

• In-depth knowledge of cleaning industry regulations, compliance, and
  
  

• Proven financial acumen: experience in budget management, cost
  
  

• Strong experience in Risk Assessment and Site Survey processes.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and relevant
  
  

• Valid Driver’s License (Code 08) and a reliable vehicle.
  
  

• Ability to lead and manage diverse teams, fostering collaboration and a
  
  

• Lead by example, inspire teams, and create a productive and positive
  
  

• Clear and effective communication across all levels, including report writing,
  
  

• Strong interpersonal skills for building and maintaining relationships with clients,
  
  

• Ability to analyze complex issues, identify solutions, and drive timely corrective
  
  

• Implement long-term strategies for growth and operational
  
  

• Strong commitment to maintaining ethical practices and fostering a culture of