134 Business Intelligence Manager jobs in Johannesburg
Business Intelligence Manager
Posted 11 days ago
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Reference: JHB -MM1-2
A leading cash management company based in Houghton is urgently looking for a Business Intelligence Manager to join their team.
In order to be considered, the following is required:
- Degree in Information Technology Management, Computer Science, Business Administration, Commerce or similar
- Latest ITIL and/or COBIT certification (advantageous)
- 5 years of product or technology experience (advantageous)
- 4 years’ experience with the design and implementation of product roadmaps
- 3 years cloud technology big data experience
- Experience in a fast-paced environment with competing demands, multiple partners, networked teams, and evolving needs
Responsibilities:
- Set the technology strategy and innovation for the area of responsibility
- Lead analysis and planning activities
- Set the design for your area of responsibility
- Lead implementation and execution activities
- Lead risk and quality management
- People management
- Drive the organization culture within one’s centre
- Provide leadership to employees within the organization, creating a winning culture and high morale
If you would like to email your CV directly, please send it to
Package & RemunerationPlus Medical Aid, Pension, Risk Benefits, Disability, Funeral Cover, and 13th Cheque for non-management roles.
#J-18808-LjbffrBusiness intelligence manager
Posted today
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Business Strategy Consultant
Posted 2 days ago
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We are looking for management consultants with a passion for strategy to join our collaborative, engaged, and passionate Business Strategy Consulting team.
Are you passionate about bringing insightful guidance to our clients that shapes the future of their businesses and helps them achieve that vision? Are you inspired to create an executable strategic plan that empowers positive transformation for our clients and their customers? One that will positively impact the lives of people everywhere?
Do you have the skills and tenacity to contribute to the growth of business strategies that are embodied within a digital future? Do you want to work with the most talented people in South Africa? Then you will love it here!
Note: We give full consideration to every applicant's fit for this role. If you decide to apply and do not hear from BSG within a maximum of four weeks, please consider your application unsuccessful at this time.
Main Purpose of the Role:
Engage a multi-skilled BSG ecosystem spanning Strategy, Data Science, Technology, Analysis, and Design and Delivery Management to provide insightful and pragmatic strategic guidance to our clients. This guidance will shape how they leverage international benchmarks, fused with the local context of their businesses.
In partnership with our clients' executive teams, we aim to achieve benefits and outcomes beyond the reach of ordinary people.
Minimum Qualifications:
- A tertiary degree with honours that has developed your problem-solving skills.
- Examples include: BBusSci, BCom, BSc Eng, BEng, or BSc.
Experience:
- 5-12 years of consulting experience.
- A proven track record of successfully shaping and leading business and technology change.
- Experience working with key decision-makers at the highest levels across industries.
Job Objectives:
- Lead and motivate high-energy teams.
- Build real and lasting relationships at the top levels of our clients.
- Coach and mentor other consultants to grow skills and ensure effective delivery.
- Understand the impact of business trends and emerging technology on our clients.
- Work with our clients to create innovative solutions to business problems and customer needs.
- Communicate the required change both in person and in writing.
- Drive the execution of key initiatives required to bring strategy to life.
- Support the relationship sales process.
- Profile the BSG brand to attract talent and build further client opportunities.
Skills and Abilities:
- Ability to structure and solve problems and communicate solutions effectively.
- Ability to collaborate with both BSG and client team members.
- Proficiency in primary and secondary research.
- Data gathering and analysis skills.
- Awareness of project planning and delivery management.
- Experience conducting client interviews and workshops.
- Facilitation skills for workshops.
- Awareness of IT practices and solution design.
- Exposure to design thinking, lean startup, and agile practices.
Business strategy consultant
Posted today
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Business Intelligence, Analysis & Systems Manager
Posted 10 days ago
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Overview
Business Intelligence, Analysis & Systems Manager at SA Metal Group (Pty) Ltd .
The company is looking for an experienced and dynamic Business Intelligence, Analysis & Systems Manager to lead our team of Business Analysts. This strategic role bridges the gap between what the business needs and the technology solutions available. The successful candidate will be responsible for managing the entire lifecycle of system enhancements—from scoping and design through to deployment—and ensuring the ongoing stability of these systems via dedicated application support. Furthermore, the successful candidate will lead a team in developing and executing strategic projects, govern master data, and proactively find new opportunities to drive business efficiency and growth.
Note: Only applications through Dittohire will be considered. DO NOT send your CV/job application via email.
Key Responsibilities- Team Leadership & Management: Lead, mentor, and manage the performance and professional development of the BI team; allocate BI and BA resources effectively across projects and support activities to ensure optimal workload distribution; foster a collaborative environment that encourages knowledge sharing and high performance; set clear objectives, conduct regular performance reviews, and provide constructive feedback to team members.
- Application Support Management: Establish and oversee a Tier 2 support desk managed by the BI team for business-critical applications and systems; ensure timely triage, prioritization and resolution of incoming support tickets, bugs, and data-related queries; analyse support trends to identify root causes and recommend permanent solutions such as system enhancements, bug fixes, or improved user training; act as a key escalation point for complex or high-priority issues, coordinating with technical teams to ensure swift resolution; manage communication with business users regarding ticket status, resolution timelines, and system outages.
- System Development Lifecycle (SDLC) Management: Oversee the scoping of operational system changes, working closely with business stakeholders to define clear requirements, deliverables, and success criteria; lead the creation of intuitive and user-centric UI/UX designs and wireframes for new features and systems; develop and manage comprehensive testing strategies, including User Acceptance Testing (UAT); plan and execute seamless system deployments and deliver effective user training programs.
- Strategic Project Development & Execution: Develop and lead strategic initiatives by identifying opportunities for significant process optimisation, system innovation, or competitive advantage; construct and present compelling business cases to senior leadership, including cost-benefit analysis, ROI projections, and feasibility studies; execute and manage strategic projects from inception to completion, ensuring they are delivered on time, within scope, and on budget; define KPIs to measure and report on the business impact and success of strategic initiatives.
- Business Intelligence & Data Governance: Act as a key resource for business departments, assisting with reporting needs, dashboard creation, and data analysis; support and contribute to the company's Master Data Management (MDM) strategy, ensuring the accuracy, consistency, and integrity of core business data; assist business with complex Excel analysis.
- Education: Bachelor's degree in Information Systems / Computer Science / Information Technology Management. A relevant postgraduate qualification is advantageous.
- A minimum of 8 years of experience in a business analysis, systems analysis, or related role.
- At least 3-5 years of proven experience in a leadership position, directly managing a team of analysts or technical professionals.
- Demonstrable experience managing the full project lifecycle for software or system implementations.
- Hands-on experience with business intelligence and reporting tools (e.g. SSRS, Power BI).
- Solid understanding and practical experience with Master Data Management (MDM) principles.
- Strong troubleshooting skills and root-cause analysis ability.
- Strong analytical skills with the ability to independently collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Working knowledge on translating business needs into technical specifications.
- Experience in report writing and executive feedback.
- Experience in managing a Tier 2 or Tier 3 application support function or help desk is highly desirable.
- Leadership: Strong ability to lead, inspire, and develop a high-performing team.
- Strategic Thinking: Proven ability to align technology with business goals and drive strategic change.
- Problem-Solving: Exceptional analytical skills with root cause analysis and solving complex problems.
- Communication: Excellent verbal, written, and presentation skills, with the ability to articulate complex technical concepts to non-technical audiences.
- Stakeholder Management: Proven ability to build relationships, influence decisions, and manage expectations with stakeholders at all levels.
- Continuous Learning: A passion for staying current with emerging technologies, BI trends, and modern business analysis practices.
We regret that it is not possible to contact all unsuccessful applicants. Applicants who have not been contacted within fourteen (14) days from the date of their submission should consider their application unsuccessful.
Please note that the successful candidate will receive a formal, written offer of employment after all applicable pre-employment checks have been completed. This offer will only be valid if it is signed by a company representative authorized to make such an offer. Representations made on behalf of the company in any other form do not constitute valid offers of employment and should not be construed as such.
#J-18808-LjbffrBusiness Intelligence, Analysis & Systems Manager
Posted 25 days ago
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Job Description
Only applications through Dittohire will be considered. DO NOT send your CV/job application via email
JOB PURPOSEThe company is looking for an experienced and dynamic Business Intelligence, Analysis & Systems Manager to lead our team of Business Analysts. This strategic role is key to bridging the gap between what the business needs and the technology solutions available. The successful candidate will be responsible for managing the entire lifecycle of system enhancements—from scoping and design through to deployment—and ensuring the ongoing stability of these systems via dedicated application support. Furthermore, the successful candidate will lead a team in developing and executing strategic projects, govern master data, and proactively find new opportunities to drive business efficiency and growth.
KEY RESPONSIBILITIESTeam Leadership & Management
- Lead, mentor, and manage the performance and professional development of the BI team.
- Allocate BI and BA resources effectively across projects and support activities, ensuring optimal workload distribution.
- Foster a collaborative environment that encourages knowledge sharing and high performance.
- Set clear objectives, conduct regular performance reviews, and provide constructive feedback to team members.
Application Support Management
- Establish and oversee a Tier 2 support desk managed by the BI team for business-critical applications and systems.
- Ensure timely triage, prioritization and resolution of incoming support tickets, bugs, and data-related queries.
- Analyse support trends to identify root causes, recommending permanent solutions such as system enhancements, bug fixes, or improved user training.
- Act as a key escalation point for complex or high-priority issues, coordinating with technical teams to ensure swift resolution.
- Manage communication with business users regarding ticket status, resolution timelines, and system outages.
System Development Lifecycle (SDLC) Management
- Oversee the scoping of operational system changes, working closely with business stakeholders to define clear requirements, deliverables, and success criteria.
- Lead the creation of intuitive and user-centric UI/UX designs and wireframes for new features and systems.
- Develop and manage comprehensive testing strategies, including User Acceptance Testing (UAT), to ensure solutions are robust and meet business requirements.
- Plan and execute seamless system deployments and deliver effective user training programs.
Strategic Project Development & Execution
- Develop and lead strategic initiatives by identifying opportunities for significant process optimisation, system innovation, or competitive advantage.
- Construct and present compelling business cases to senior leadership, including cost-benefit analysis, ROI projections, and feasibility studies.
- Execute and manage strategic projects from inception to completion, ensuring they are delivered on time, within scope, and on budget.
- Define Key Performance Indicators (KPIs) to measure and report on the business impact and success of strategic initiatives.
Business Intelligence & Data Governance
- Act as a key resource for business departments, assisting with reporting needs, dashboard creation, and data analysis.
- Support and contribute to the company's Master Data Management (MDM) strategy, ensuring the accuracy, consistency, and integrity of core business data.
- Assist business with complex excel analysis.
- Education: Bachelor's degree in Information Systems / Computer Science / Information Technology Management. A relevant postgraduate qualification is advantageous.
- A minimum of 8 years of experience in a business analysis, systems analysis, or related role.
- At least 3-5 years of proven experience in a leadership position, directly managing a team of analysts or technical professionals.
- Demonstrable experience managing the full project lifecycle for software or system implementations.
- Hands-on experience with business intelligence and reporting tools (e.g. SSRS, Power BI)
- Solid understanding and practical experience with Master Data Management (MDM) principles.
- Strong troubleshooting skills and root-cause analysis ability.
- Strong analytical skills with the ability to independently collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Working knowledge on translating business needs into technical specifications.
- Experience in report writing and executive feedback.
- Experience in managing a Tier 2 or Tier 3 application support function or help desk is highly desirable.
- Leadership: Strong ability to lead, inspire, and develop a high-performing team.
- Strategic Thinking: Proven ability to see the bigger picture, align technology with business goals, and drive strategic change.
- Problem-Solving: Exceptional analytical skills with a talent for root cause analysis and solving complex business and system problems.
- Communication: Excellent verbal, written, and presentation skills, with the ability to articulate complex technical concepts to non-technical audiences.
- Stakeholder Management: Proven ability to build relationships, influence decisions, and manage expectations with stakeholders at all levels.
- Stakeholder Management: Proven ability to build relationships, influence decisions, and manage expectations with stakeholders at all levels.
- Continuous Learning: A passion for staying current with emerging technologies, BI trends, and modern business analysis practices, and fostering that curiosity within the team.
We regret that it is not possible to contact all unsuccessful applicants. Applicants who have not been contacted within fourteen (14) days from the date of their submission should consider their application unsuccessful.
Please note that the successful candidate will receive a formal, written offer of employment after all applicable pre-employment checks have been completed. This offer will only be valid if it is signed by a company representative authorized to make such an offer. Representations made on behalf of the company in any other form do not constitute valid offers of employment and should not be construed as such.
#J-18808-LjbffrBusiness Intelligence, Analysis & Systems Manager
Posted 14 days ago
Job Viewed
Job Description
Only applications through Dittohire will be considered. DO NOT send your CV/job application via email
JOB PURPOSE
The company is looking for an experienced and dynamic Business Intelligence, Analysis & Systems Manager to lead our team of Business Analysts. This strategic role is key to bridging the gap between what the business needs and the technology solutions available. The successful candidate will be responsible for managing the entire lifecycle of system enhancements—from scoping and design through to deployment—and ensuring the ongoing stability of these systems via dedicated application support. Furthermore, the successful candidate will lead a team in developing and executing strategic projects, govern master data, and proactively find new opportunities to drive business efficiency and growth.
KEY RESPONSIBILITIES
Team Leadership & Management
- Lead, mentor, and manage the performance and professional development of the Business Intelligence team.
- Allocate BI and BA resources effectively across projects and support activities, ensuring optimal workload distribution.
- Foster a collaborative environment that encourages knowledge sharing and high performance.
- Set clear objectives, conduct regular performance reviews, and provide constructive feedback to team members.
Application Support Management
- Establish and oversee a Tier 2 support desk managed by the BI team for business-critical applications and systems.
- Ensure timely triage, prioritization and resolution of incoming support tickets, bugs, and data-related queries.
- Analyse support trends to identify root causes, recommending permanent solutions such as system enhancements, bug fixes, or improved user training.
- Act as a key escalation point for complex or high-priority issues, coordinating with technical teams to ensure swift resolution.
- Manage communication with business users regarding ticket status, resolution timelines, and system outages.
System Development Lifecycle (SDLC) Management
- Oversee the scoping of operational system changes, working closely with business stakeholders to define clear requirements, deliverables, and success criteria.
- Lead the creation of intuitive and user-centric UI/UX designs and wireframes for new features and systems.
- Develop and manage comprehensive testing strategies, including User Acceptance Testing (UAT), to ensure solutions are robust and meet business requirements.
- Plan and execute seamless system deployments and deliver effective user training programs.
Strategic Project Development & Execution
- Develop and lead strategic initiatives by identifying opportunities for significant process optimisation, system innovation, or competitive advantage.
- Construct and present compelling business cases to senior leadership, including cost-benefit analysis, ROI (ROI) projections, and feasibility studies.
- Execute and manage strategic projects from inception to completion, ensuring they are delivered on time, within scope, and on budget.
- Define Key Performance Indicators (KPIs) to measure and report on the business impact and success of strategic initiatives.
Business Intelligence & Data Governance
- Act as a key resource for business departments, assisting with reporting needs, dashboard creation, and data analysis.
- Support and contribute to the company's Master Data Management (MDM) strategy, ensuring the accuracy, consistency, and integrity of core business data.
- Assist business with complex excel analysis.
QUALIFYING CRITERIA
- Education: Bachelor's degree in Information Systems / Computer Science / Information Technology Management. A relevant postgraduate qualification is advantageous.
- A minimum of 8 years of experience in a business analysis, systems analysis, or related role.
- At least 3-5 years of proven experience in a leadership position, directly managing a team of analysts or technical professionals.
- Demonstrable experience managing the full project lifecycle for software or system implementations.
- Hands-on experience with business intelligence and reporting tools (e.g. SSRS, Power BI)
- Solid understanding and practical experience with Master Data Management (MDM) principles.
- Strong troubleshooting skills and root-cause analysis ability.
- Strong analytical skills with the ability to independently collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Working knowledge on translating business needs into technical specifications.
- Experience in report writing and executive feedback.
- Experience in managing a Tier 2 or Tier 3 application support function or help desk is highly desirable.
QUALIFYING ATTRIBUTES
- Leadership: Strong ability to lead, inspire, and develop a high-performing team.
- Strategic Thinking: Proven ability to see the bigger picture, align technology with business goals, and drive strategic change.
- Problem-Solving: Exceptional analytical skills with a talent for root cause analysis and solving complex business and system problems.
- Communication: Excellent verbal, written, and presentation skills, with the ability to articulate complex technical concepts to non-technical audiences.
- Stakeholder Management: Proven ability to build relationships, influence decisions, and manage expectations with stakeholders at all levels.
- Stakeholder Management: Proven ability to build relationships, influence decisions, and manage expectations with stakeholders at all levels.
- Continuous Learning: A passion for staying current with emerging technologies, BI trends, and modern business analysis practices, and fostering that curiosity within the team.
We regret that it is not possible to contact all unsuccessful applicants. Applicants who have not been contacted within fourteen (14) days from the date of their submission should consider their application unsuccessful.
Please note that the successful candidate will receive a formal, written offer of employment after all applicable pre-employment checks have been completed. This offer will only be valid if it is signed by a company representative authorized to make such an offer. Representations made on behalf of the company in any other form do not constitute valid offers of employment and should not be construed as such.
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Account Manager - Business Intelligence Solutions
Posted 10 days ago
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Account Manager - Business Intelligence Solutions
Johannesburg, South Africa
Job Openings Account Manager - Business Intelligence Solutions
OverviewJob Title: Account Manager Salary: R45,000 per month
Location: Johannesburg - Edenvale
Employment Type: Permanent
Company Overview: Leading business intelligence solutions provider specializing in data warehousing and the development of cutting-edge BI tools using the Microsoft Power Platform. In addition to our comprehensive BI solutions, we offer training and Power Platform activation consulting services, catering to the diverse needs of our clients. Our solutions can be fully or partially outsourced, allowing for maximum flexibility and customization to meet our clients' unique requirements.
Position Summary: We are seeking an experienced and driven Account Manager to join our dynamic team. The ideal candidate will have a strong background in selling Microsoft products, specifically Power BI, and other software tools. This role requires someone with a proven track record in generating leads, managing senior accounts, drafting proposals, closing deals, and building a successful sales team. The Account Manager will be responsible for nurturing client relationships, driving revenue growth, and contributing to the overall success of our sales operations.
Responsibilities- Sell Microsoft products, including Power BI, and other software tools.
- Generate new leads through various channels and follow up on potential opportunities.
- Identify and engage with senior-level decision-makers in target accounts.
- Draft and present compelling proposals to clients, tailored to their specific needs and challenges.
- Negotiate and close deals to meet or exceed sales targets.
- Manage and grow a portfolio of senior accounts, ensuring client satisfaction and long-term relationships.
- Serve as the main point of contact for clients, providing expert advice on BI solutions and services.
- Collaborate with internal teams to ensure the successful delivery of solutions and services to clients.
- Monitor and report on account performance, identifying opportunities for upselling and cross-selling.
- Play a key role in building and leading a successful sales team.
- Mentor and guide junior sales staff, sharing best practices and sales strategies.
- Foster a collaborative and results-driven sales environment.
- Proven experience in selling Microsoft products, including Power BI, and other software tools.
- Demonstrated ability to generate leads and manage senior accounts.
- Experience in drafting proposals and closing deals with a strong success rate.
- Previous experience in building and leading a successful sales team.
- Strong understanding of business intelligence solutions, data warehousing, and the Microsoft Power Platform.
- Excellent communication, negotiation, and relationship-building skills.
- Self-motivated, goal-oriented, and able to thrive in a fast-paced environment.
Data Analytics
Posted today
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Company Description
At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to stakeholders, while creating the lasting impact we seek.
Harnessing the talent of 450,000+ people located across more than 150 countries and territories, our size and scale puts us in a unique position to help change the world for the better—by bringing together the services we provide, the societal investments we make, and the collaborations we advance through our ecosystems.
Deloitte offers career opportunities across Audit & Assurance (A&A), Tax & Legal (T&L) and our Consulting services business, which is made up of Strategy, Risk & Transactions Advisory (SR&T) and Technology & Transformation (T&T).
Are you ready to apply your knowledge and background to exciting new challenges? From learning to leadership, this is your chance to take your career to the next level.
About the Division
Our Audit & Assurance services go beyond merely meeting statutory requirements. We help our clients perform better and achieve their business objectives. We listen to their needs, think about the business implications and tailor our approach accordingly. Click here to read more about our Audit & Assurance practice
Job Description
As an Associate Director the main purpose of the job is to support the Business Area Leader through driving and implementation of strategy, revenue generation and business growth specifically in the area of Data Management.
Technical Competencies
- Expertise in data management with excellent industry and business knowledge
- Strong business acumen
- Demonstrated leadership skills
- Sales and negotiation skills
- Ability to manage and execute projects
- Demonstrated execution of complex projects to profitable outcomes
- Skilled in drafting and presenting client proposals
Across multiple areas including:
- Data Governance
- Master Data management
- Meta Data management
- Data Privacy
- Data Architecture
- Data Modelling
- Agile programme delivery
Behavioural Competencies
- Exceptional communication skills, both written and verbal
- Able deliver multiple engagements on time and within budget
- Proven ability to make decisions and the right judgement calls in complex projects and situations
- Creates a culture of trust, ownership and accountability across teams and projects
- On the job coaching for managers and professional staff and taking accountability for multiple large engagements
- Manages large engagement / multiple engagement deadlines holistically, identifying risks and escalating
- Drives continuous improvement
- Custodian of the business, shaping offerings that we need to proactively take to the market
Qualifications
Minimum Qualifications
- BSC Computer Science, BSC Honours Computer Science, BSC Maths Statistics, BEng (all disciplines), BCom (Informatics preferred). Or if direct entry proven experience and any relevant qualifications
Desired Qualifications
- Certifications in analytics practices, technologies or advanced degrees in data management/data analytics, advanced degrees in business such as an MBA or MBL advantageous
Minimum Experience
- 12 years working experience
- Analytics experience in leading delivery and selling solutions across the spectrum (data management, data engineering, machine learning etc.) to address business requirements. Proven track record of successful projects in the Data management space.
- Running a team or group including P&L, or market offering
- Lead executive-level meetings , discussions and best practices development
- Lead sales activities (RFP, orals, etc.)
- Board and executive level experience
Desired Experience
- 12 years relevant working in a client facing role; 6 of these in a senior management/leadership role; Business development / market making experience
Additional Information
At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.
Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.
Be careful of Recruitment Scams: Fraudsters or employment scammers often pose as legitimate recruiters, employers, recruitment consultants or job placement firms, advertising false job opportunities through email, text messages and WhatsApp messages. They aim to cheat jobseekers out of money or to steal personal information.
To help you look out for potential recruitment scams, here are some Red Flags:
- Upfront Payment Requests: Deloitte will never ask for any upfront payment for background checks, job training, or supplies.
- Requests for Personal Information: Be wary if you are asked for sensitive personal information, especially early in the recruitment process and without a clear need for it. Fraudulent links or contractual documents may require the provision of sensitive personal data or copy documents (e.g., government issued numbers or identity documents, passports or passport numbers, bank account statements or numbers, parent's data) that may be used for identity fraud. Do not provide or send any of these documents or data. Please note we will never ask for photographs at any stage of the recruitment process.
- Unprofessional Communication: Scammers may communicate in an unprofessional manner. Their messages may be filled with poor grammar and spelling errors. The look and feel may not be consistent with the Deloitte corporate brand.
If you're unsure, make direct contact with Deloitte using our official contact details. Be careful not to use any contact details provided in the suspicious job advertisement or email.
Business Analysis & Strategy Alignment
Posted today
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Responsibilities
- Business Analysis & Strategy Alignment: Proven ability to elicit, document, and validate business requirements in a complex partnership-driven banking environment.
- Strong understanding of Alliance Banking models, including BaaS, white-label platforms, and embedded financial services.
- Ability to conduct gap analyses, feasibility studies, and cost-benefit analyses for proposed solutions.
- Experience in supporting business case development, particularly for new partner onboarding, product enhancements, or regulatory projects.
- Financial Services & Regulatory Knowledge: Strong grasp of banking products and services (e.g., payments, savings, credit, cards, collections, remittances).
- Familiarity with South African financial regulations including SARB, FSCA, FICA, and POPIA requirements.
- Exposure to risk, compliance, and audit processes, particularly in third-party/partner environments.
- Experience in documenting and improving end-to-end business processes, especially those involving external partners.
- Ability to model workflows using tools such as BPMN, Visio, or Lucidchart.
- Knowledge of control environments, KPIs, SLAs, and escalation frameworks across operational value chains.
- Competency in data-driven decision-making, including data profiling, reconciliation, and insights to support product performance.
- Ability to work with Excel, SQL, Power BI or equivalent to perform ad hoc analysis.
- Understanding of data governance and quality, especially in integrated partner environments.
- Strong stakeholder management skills with experience interfacing across IT, Legal, Risk, Compliance, Product, and external partners.
- Proven ability to act as a bridge between business and technical teams, ensuring shared understanding and execution.
- Confidence in participating in governance committees, product working groups, and external partner discussions.
- Hands-on experience in Agile/Scrum or hybrid project methodologies, including backlog grooming and sprint planning.
- Exposure to JIRA, Confluence, DevOps, Trello, or similar tools.
- Ability to manage multiple initiatives and deliver under tight deadlines in a fast-paced Alliance environment.
- Exceptional written and verbal communication skills, with a focus on clear, concise, and structured reporting.
- Ability to create and present business requirement documents (BRDs), functional specifications (FRDs), and user stories.
- Experience in preparing partner onboarding documentation, SOPs, and support playbooks.
- Bachelor's Degree in Business, Finance, Information Systems, or related field (postgraduate advantageous).
- Minimum of 5-8 years' experience in business analysis within banking or FinTech environments.
- Certifications such as CBAP, PMI-PBA, Agile BA, or Lean Six Sigma are advantageous.