180 Business Intelligence Manager jobs in South Africa

Business Intelligence Manager

Reference: JHB -MM1-2
A leading cash management company based in Houghton is urgently looking for a Business Intelligence Manager to join their team.

Duties & Responsibilities

In order to be considered, the following is required:

• Degree in Information Technology Management, Computer Science, Business Administration, Commerce or similar
• Latest ITIL and/or COBIT certification (advantageous)
• 5 years of product or technology experience (advantageous)
• 4 years’ experience with the design and implementation of product roadmaps
• 3 years cloud technology big data experience
• Experience in a fast-paced environment with competing demands, multiple partners, networked teams, and evolving needs

Responsibilities:

• Set the technology strategy and innovation for the area of responsibility
• Lead analysis and planning activities
• Set the design for your area of responsibility
• Lead implementation and execution activities
• Lead risk and quality management
• People management
• Drive the organization culture within one’s centre
• Provide leadership to employees within the organization, creating a winning culture and high morale

If you would like to email your CV directly, please send it to

Package & Remuneration

Plus Medical Aid, Pension, Risk Benefits, Disability, Funeral Cover, and 13th Cheque for non-management roles.

#J-18808-Ljbffr

Overview

Business Intelligence, Analysis & Systems Manager at SA Metal Group (Pty) Ltd .

The company is looking for an experienced and dynamic Business Intelligence, Analysis & Systems Manager to lead our team of Business Analysts. This strategic role bridges the gap between what the business needs and the technology solutions available. The successful candidate will be responsible for managing the entire lifecycle of system enhancements—from scoping and design through to deployment—and ensuring the ongoing stability of these systems via dedicated application support. Furthermore, the successful candidate will lead a team in developing and executing strategic projects, govern master data, and proactively find new opportunities to drive business efficiency and growth.

Note: Only applications through Dittohire will be considered. DO NOT send your CV/job application via email.

Key Responsibilities

• Team Leadership & Management: Lead, mentor, and manage the performance and professional development of the BI team; allocate BI and BA resources effectively across projects and support activities to ensure optimal workload distribution; foster a collaborative environment that encourages knowledge sharing and high performance; set clear objectives, conduct regular performance reviews, and provide constructive feedback to team members.
• Application Support Management: Establish and oversee a Tier 2 support desk managed by the BI team for business-critical applications and systems; ensure timely triage, prioritization and resolution of incoming support tickets, bugs, and data-related queries; analyse support trends to identify root causes and recommend permanent solutions such as system enhancements, bug fixes, or improved user training; act as a key escalation point for complex or high-priority issues, coordinating with technical teams to ensure swift resolution; manage communication with business users regarding ticket status, resolution timelines, and system outages.
• System Development Lifecycle (SDLC) Management: Oversee the scoping of operational system changes, working closely with business stakeholders to define clear requirements, deliverables, and success criteria; lead the creation of intuitive and user-centric UI/UX designs and wireframes for new features and systems; develop and manage comprehensive testing strategies, including User Acceptance Testing (UAT); plan and execute seamless system deployments and deliver effective user training programs.
• Strategic Project Development & Execution: Develop and lead strategic initiatives by identifying opportunities for significant process optimisation, system innovation, or competitive advantage; construct and present compelling business cases to senior leadership, including cost-benefit analysis, ROI projections, and feasibility studies; execute and manage strategic projects from inception to completion, ensuring they are delivered on time, within scope, and on budget; define KPIs to measure and report on the business impact and success of strategic initiatives.
• Business Intelligence & Data Governance: Act as a key resource for business departments, assisting with reporting needs, dashboard creation, and data analysis; support and contribute to the company's Master Data Management (MDM) strategy, ensuring the accuracy, consistency, and integrity of core business data; assist business with complex Excel analysis.

Qualifying Criteria

• Education: Bachelor's degree in Information Systems / Computer Science / Information Technology Management. A relevant postgraduate qualification is advantageous.
• A minimum of 8 years of experience in a business analysis, systems analysis, or related role.
• At least 3-5 years of proven experience in a leadership position, directly managing a team of analysts or technical professionals.
• Demonstrable experience managing the full project lifecycle for software or system implementations.
• Hands-on experience with business intelligence and reporting tools (e.g. SSRS, Power BI).
• Solid understanding and practical experience with Master Data Management (MDM) principles.
• Strong troubleshooting skills and root-cause analysis ability.
• Strong analytical skills with the ability to independently collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Working knowledge on translating business needs into technical specifications.
• Experience in report writing and executive feedback.
• Experience in managing a Tier 2 or Tier 3 application support function or help desk is highly desirable.

Qualifying Attributes

• Leadership: Strong ability to lead, inspire, and develop a high-performing team.
• Strategic Thinking: Proven ability to align technology with business goals and drive strategic change.
• Problem-Solving: Exceptional analytical skills with root cause analysis and solving complex problems.
• Communication: Excellent verbal, written, and presentation skills, with the ability to articulate complex technical concepts to non-technical audiences.
• Stakeholder Management: Proven ability to build relationships, influence decisions, and manage expectations with stakeholders at all levels.
• Continuous Learning: A passion for staying current with emerging technologies, BI trends, and modern business analysis practices.

We regret that it is not possible to contact all unsuccessful applicants. Applicants who have not been contacted within fourteen (14) days from the date of their submission should consider their application unsuccessful.

Please note that the successful candidate will receive a formal, written offer of employment after all applicable pre-employment checks have been completed. This offer will only be valid if it is signed by a company representative authorized to make such an offer. Representations made on behalf of the company in any other form do not constitute valid offers of employment and should not be construed as such.

#J-18808-Ljbffr

Only applications through Dittohire will be considered. DO NOT send your CV / job application via email

Overview

The company is looking for an experienced and dynamic Business Intelligence, Analysis & Systems Manager to lead our team of Business Analysts. This strategic role is key to bridging the gap between what the business needs and the technology solutions available. The successful candidate will be responsible for managing the entire lifecycle of system enhancements—from scoping and design through to deployment—and ensuring the ongoing stability of these systems via dedicated application support. Furthermore, the successful candidate will lead a team in developing and executing strategic projects, govern master data, and proactively find new opportunities to drive business efficiency and growth.

Responsibilities

Team Leadership & Management

• Lead, mentor, and manage the performance and professional development of the Business Intelligence team.
• Allocate BI and BA resources effectively across projects and support activities, ensuring optimal workload distribution.
• Foster a collaborative environment that encourages knowledge sharing and high performance.
• Set clear objectives, conduct regular performance reviews, and provide constructive feedback to team members.

Application Support Management

• Establish and oversee a Tier 2 support desk managed by the BI team for business-critical applications and systems.
• Ensure timely triage, prioritization and resolution of incoming support tickets, bugs, and data-related queries.
• Analyse support trends to identify root causes, recommending permanent solutions such as system enhancements, bug fixes, or improved user training.
• Act as a key escalation point for complex or high-priority issues, coordinating with technical teams to ensure swift resolution.
• Manage communication with business users regarding ticket status, resolution timelines, and system outages.

System Development Lifecycle (SDLC) Management

• Oversee the scoping of operational system changes, working closely with business stakeholders to define clear requirements, deliverables, and success criteria.
• Lead the creation of intuitive and user-centric UI / UX designs and wireframes for new features and systems.
• Develop and manage comprehensive testing strategies, including User Acceptance Testing (UAT), to ensure solutions are robust and meet business requirements.
• Plan and execute seamless system deployments and deliver effective user training programs.

Strategic Project Development & Execution

• Develop and lead strategic initiatives by identifying opportunities for significant process optimisation, system innovation, or competitive advantage.
• Construct and present compelling business cases to senior leadership, including cost-benefit analysis, ROI projections, and feasibility studies.
• Execute and manage strategic projects from inception to completion, ensuring they are delivered on time, within scope, and on budget.
• Define Key Performance Indicators (KPIs) to measure and report on the business impact and success of strategic initiatives.

Business Intelligence & Data Governance

• Act as a key resource for business departments, assisting with reporting needs, dashboard creation, and data analysis.
• Support and contribute to the company's Master Data Management (MDM) strategy, ensuring the accuracy, consistency, and integrity of core business data.
• Assist business with complex Excel analysis.

Qualifications

QUALIFYING CRITERIA

• Education: Bachelor's degree in Information Systems / Computer Science / Information Technology Management. A relevant postgraduate qualification is advantageous.
• A minimum of 8 years of experience in a business analysis, systems analysis, or related role.
• At least 3-5 years of proven experience in a leadership position, directly managing a team of analysts or technical professionals.
• Demonstrable experience managing the full project lifecycle for software or system implementations.
• Hands-on experience with business intelligence and reporting tools (e.g. SSRS, Power BI).
• Solid understanding and practical experience with Master Data Management (MDM) principles.
• Strong troubleshooting skills and root-cause analysis ability.
• Strong analytical skills with the ability to independently collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Working knowledge on translating business needs into technical specifications.
• Experience in report writing and executive feedback.
• Experience in managing a Tier 2 or Tier 3 application support function or help desk is highly desirable.

QUALIFYING ATTRIBUTES

• Leadership: Strong ability to lead, inspire, and develop a high-performing team.
• Strategic Thinking: Proven ability to see the bigger picture, align technology with business goals, and drive strategic change.
• Problem-Solving: Exceptional analytical skills with a talent for root cause analysis and solving complex business and system problems.
• Communication: Excellent verbal, written, and presentation skills, with the ability to articulate complex technical concepts to non-technical audiences.
• Stakeholder Management: Proven ability to build relationships, influence decisions, and manage expectations with stakeholders at all levels.
• Continuous Learning: A passion for staying current with emerging technologies, BI trends, and modern business analysis practices, and fostering that curiosity within the team.

We regret that it is not possible to contact all unsuccessful applicants. Applicants who have not been contacted within fourteen (14) days from the date of their submission should consider their application unsuccessful.

Please note that the successful candidate will receive a formal, written offer of employment after all applicable pre-employment checks have been completed. This offer will only be valid if it is signed by a company representative authorized to make such an offer. Representations made on behalf of the company in any other form do not constitute valid offers of employment and should not be construed as such.

#J-18808-Ljbffr

Only applications through Dittohire will be considered. DO NOT send your CV / job application via email

JOB PURPOSE

The company is looking for an experienced and dynamic Business Intelligence, Analysis & Systems Manager to lead our team of Business Analysts. This strategic role is key to bridging the gap between what the business needs and the technology solutions available. The successful candidate will be responsible for managing the entire lifecycle of system enhancements—from scoping and design through to deployment—and ensuring the ongoing stability of these systems via dedicated application support. Furthermore, the successful candidate will lead a team in developing and executing strategic projects, govern master data, and proactively find new opportunities to drive business efficiency and growth.

KEY RESPONSIBILITIES Team Leadership & Management

• Lead, mentor, and manage the performance and professional development of the BI team.
• Allocate BI and BA resources effectively across projects and support activities, ensuring optimal workload distribution.
• Foster a collaborative environment that encourages knowledge sharing and high performance.
• Set clear objectives, conduct regular performance reviews, and provide constructive feedback to team members.

Application Support Management

• Establish and oversee a Tier 2 support desk managed by the BI team for business-critical applications and systems.
• Ensure timely triage, prioritization and resolution of incoming support tickets, bugs, and data-related queries.
• Analyse support trends to identify root causes, recommending permanent solutions such as system enhancements, bug fixes, or improved user training.
• Act as a key escalation point for complex or high-priority issues, coordinating with technical teams to ensure swift resolution.
• Manage communication with business users regarding ticket status, resolution timelines, and system outages.

System Development Lifecycle (SDLC) Management

• Oversee the scoping of operational system changes, working closely with business stakeholders to define clear requirements, deliverables, and success criteria.
• Lead the creation of intuitive and user-centric UI / UX designs and wireframes for new features and systems.
• Develop and manage comprehensive testing strategies, including User Acceptance Testing (UAT), to ensure solutions are robust and meet business requirements.
• Plan and execute seamless system deployments and deliver effective user training programs.

Strategic Project Development & Execution

• Develop and lead strategic initiatives by identifying opportunities for significant process optimisation, system innovation, or competitive advantage.
• Construct and present compelling business cases to senior leadership, including cost-benefit analysis, ROI projections, and feasibility studies.
• Execute and manage strategic projects from inception to completion, ensuring they are delivered on time, within scope, and on budget.
• Define Key Performance Indicators (KPIs) to measure and report on the business impact and success of strategic initiatives.

Business Intelligence & Data Governance

• Act as a key resource for business departments, assisting with reporting needs, dashboard creation, and data analysis.
• Support and contribute to the company's Master Data Management (MDM) strategy, ensuring the accuracy, consistency, and integrity of core business data.
• Assist business with complex excel analysis.

QUALIFYING CRITERIA

• Education : Bachelor's degree in Information Systems / Computer Science / Information Technology Management. A relevant postgraduate qualification is advantageous.
• A minimum of 8 years of experience in a business analysis, systems analysis, or related role.
• At least 3-5 years of proven experience in a leadership position, directly managing a team of analysts or technical professionals.
• Demonstrable experience managing the full project lifecycle for software or system implementations.
• Hands-on experience with business intelligence and reporting tools (e.g. SSRS, Power BI)
• Solid understanding and practical experience with Master Data Management (MDM) principles.
• Strong troubleshooting skills and root-cause analysis ability.
• Strong analytical skills with the ability to independently collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Working knowledge on translating business needs into technical specifications.
• Experience in report writing and executive feedback.
• Experience in managing a Tier 2 or Tier 3 application support function or help desk is highly desirable.

QUALIFYING ATTRIBUTES

• Leadership : Strong ability to lead, inspire, and develop a high-performing team.
• Strategic Thinking : Proven ability to see the bigger picture, align technology with business goals, and drive strategic change.
• Problem-Solving : Exceptional analytical skills with a talent for root cause analysis and solving complex business and system problems.
• Communication : Excellent verbal, written, and presentation skills, with the ability to articulate complex technical concepts to non-technical audiences.
• Stakeholder Management : Proven ability to build relationships, influence decisions, and manage expectations with stakeholders at all levels.
• Continuous Learning : A passion for staying current with emerging technologies, BI trends, and modern business analysis practices, and fostering that curiosity within the team.

We regret that it is not possible to contact all unsuccessful applicants. Applicants who have not been contacted within fourteen (14) days from the date of their submission should consider their application unsuccessful.

Please note that the successful candidate will receive a formal, written offer of employment after all applicable pre-employment checks have been completed. This offer will only be valid if it is signed by a company representative authorized to make such an offer. Representations made on behalf of the company in any other form do not constitute valid offers of employment and should not be construed as such.

#J-18808-Ljbffr

Only applications through Dittohire will be considered. DO NOT send your CV/job application via email

JOB PURPOSE

The company is looking for an experienced and dynamic Business Intelligence, Analysis & Systems Manager to lead our team of Business Analysts. This strategic role is key to bridging the gap between what the business needs and the technology solutions available. The successful candidate will be responsible for managing the entire lifecycle of system enhancements—from scoping and design through to deployment—and ensuring the ongoing stability of these systems via dedicated application support. Furthermore, the successful candidate will lead a team in developing and executing strategic projects, govern master data, and proactively find new opportunities to drive business efficiency and growth.

KEY RESPONSIBILITIES

Team Leadership & Management

• Lead, mentor, and manage the performance and professional development of the Business Intelligence team.
• Allocate BI and BA resources effectively across projects and support activities, ensuring optimal workload distribution.
• Foster a collaborative environment that encourages knowledge sharing and high performance.
• Set clear objectives, conduct regular performance reviews, and provide constructive feedback to team members.

Application Support Management

• Establish and oversee a Tier 2 support desk managed by the BI team for business-critical applications and systems.
• Ensure timely triage, prioritization and resolution of incoming support tickets, bugs, and data-related queries.
• Analyse support trends to identify root causes, recommending permanent solutions such as system enhancements, bug fixes, or improved user training.
• Act as a key escalation point for complex or high-priority issues, coordinating with technical teams to ensure swift resolution.
• Manage communication with business users regarding ticket status, resolution timelines, and system outages.

System Development Lifecycle (SDLC) Management

• Oversee the scoping of operational system changes, working closely with business stakeholders to define clear requirements, deliverables, and success criteria.
• Lead the creation of intuitive and user-centric UI/UX designs and wireframes for new features and systems.
• Develop and manage comprehensive testing strategies, including User Acceptance Testing (UAT), to ensure solutions are robust and meet business requirements.
• Plan and execute seamless system deployments and deliver effective user training programs.

Strategic Project Development & Execution

• Develop and lead strategic initiatives by identifying opportunities for significant process optimisation, system innovation, or competitive advantage.
• Construct and present compelling business cases to senior leadership, including cost-benefit analysis, ROI (ROI) projections, and feasibility studies.
• Execute and manage strategic projects from inception to completion, ensuring they are delivered on time, within scope, and on budget.
• Define Key Performance Indicators (KPIs) to measure and report on the business impact and success of strategic initiatives.

Business Intelligence & Data Governance

• Act as a key resource for business departments, assisting with reporting needs, dashboard creation, and data analysis.
• Support and contribute to the company's Master Data Management (MDM) strategy, ensuring the accuracy, consistency, and integrity of core business data.
• Assist business with complex excel analysis.

QUALIFYING CRITERIA

• Education: Bachelor's degree in Information Systems / Computer Science / Information Technology Management. A relevant postgraduate qualification is advantageous.
• A minimum of 8 years of experience in a business analysis, systems analysis, or related role.
• At least 3-5 years of proven experience in a leadership position, directly managing a team of analysts or technical professionals.
• Demonstrable experience managing the full project lifecycle for software or system implementations.
• Hands-on experience with business intelligence and reporting tools (e.g. SSRS, Power BI)
• Solid understanding and practical experience with Master Data Management (MDM) principles.
• Strong troubleshooting skills and root-cause analysis ability.
• Strong analytical skills with the ability to independently collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Working knowledge on translating business needs into technical specifications.
• Experience in report writing and executive feedback.
• Experience in managing a Tier 2 or Tier 3 application support function or help desk is highly desirable.

QUALIFYING ATTRIBUTES

• Leadership: Strong ability to lead, inspire, and develop a high-performing team.
• Strategic Thinking: Proven ability to see the bigger picture, align technology with business goals, and drive strategic change.
• Problem-Solving: Exceptional analytical skills with a talent for root cause analysis and solving complex business and system problems.
• Communication: Excellent verbal, written, and presentation skills, with the ability to articulate complex technical concepts to non-technical audiences.
• Stakeholder Management: Proven ability to build relationships, influence decisions, and manage expectations with stakeholders at all levels.
• Stakeholder Management: Proven ability to build relationships, influence decisions, and manage expectations with stakeholders at all levels.
• Continuous Learning: A passion for staying current with emerging technologies, BI trends, and modern business analysis practices, and fostering that curiosity within the team.

We regret that it is not possible to contact all unsuccessful applicants. Applicants who have not been contacted within fourteen (14) days from the date of their submission should consider their application unsuccessful.

Please note that the successful candidate will receive a formal, written offer of employment after all applicable pre-employment checks have been completed. This offer will only be valid if it is signed by a company representative authorized to make such an offer. Representations made on behalf of the company in any other form do not constitute valid offers of employment and should not be construed as such.

Only applications through Dittohire will be considered. DO NOT send your CV/job application via email JOB PURPOSE The company is looking for an experienced and dynamic Business Intelligence, Analysis & Systems Manager to lead our team of Business Analysts. This strategic role is key to bridging the gap between what the business needs and the technology solutions available. The successful candidate will be responsible for managing the entire lifecycle of system enhancements—from scoping and design through to deployment—and ensuring the ongoing stability of these systems via dedicated application support. Furthermore, the successful candidate will lead a team in developing and executing strategic projects, govern master data, and proactively find new opportunities to drive business efficiency and growth. KEY RESPONSIBILITIES Team Leadership & Management Lead, mentor, and manage the performance and professional development of the Business Intelligence team. Allocate BI and BA resources effectively across projects and support activities, ensuring optimal workload distribution. Foster a collaborative environment that encourages knowledge sharing and high performance. Set clear objectives, conduct regular performance reviews, and provide constructive feedback to team members. Application Support Management Establish and oversee a Tier 2 support desk managed by the BI team for business-critical applications and systems. Ensure timely triage, prioritization and resolution of incoming support tickets, bugs, and data-related queries. Analyse support trends to identify root causes, recommending permanent solutions such as system enhancements, bug fixes, or improved user training. Act as a key escalation point for complex or high-priority issues, coordinating with technical teams to ensure swift resolution. Manage communication with business users regarding ticket status, resolution timelines, and system outages. System Development Lifecycle (SDLC) Management Oversee the scoping of operational system changes, working closely with business stakeholders to define clear requirements, deliverables, and success criteria. Lead the creation of intuitive and user-centric UI/UX designs and wireframes for new features and systems. Develop and manage comprehensive testing strategies, including User Acceptance Testing (UAT), to ensure solutions are robust and meet business requirements. Plan and execute seamless system deployments and deliver effective user training programs. Strategic Project Development & Execution Develop and lead strategic initiatives by identifying opportunities for significant process optimisation, system innovation, or competitive advantage. Construct and present compelling business cases to senior leadership, including cost-benefit analysis, ROI (ROI) projections, and feasibility studies. Execute and manage strategic projects from inception to completion, ensuring they are delivered on time, within scope, and on budget. Define Key Performance Indicators (KPIs) to measure and report on the business impact and success of strategic initiatives. Business Intelligence & Data Governance Act as a key resource for business departments, assisting with reporting needs, dashboard creation, and data analysis. Support and contribute to the company's Master Data Management (MDM) strategy, ensuring the accuracy, consistency, and integrity of core business data. Assist business with complex excel analysis. QUALIFYING CRITERIA Education: Bachelor's degree in Information Systems / Computer Science / Information Technology Management. A relevant postgraduate qualification is advantageous. A minimum of 8 years of experience in a business analysis, systems analysis, or related role. At least 3-5 years of proven experience in a leadership position, directly managing a team of analysts or technical professionals. Demonstrable experience managing the full project lifecycle for software or system implementations. Hands-on experience with business intelligence and reporting tools (e.g. SSRS, Power BI) Solid understanding and practical experience with Master Data Management (MDM) principles. Strong troubleshooting skills and root-cause analysis ability. Strong analytical skills with the ability to independently collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. Working knowledge on translating business needs into technical specifications. Experience in report writing and executive feedback. Experience in managing a Tier 2 or Tier 3 application support function or help desk is highly desirable. QUALIFYING ATTRIBUTES Leadership: Strong ability to lead, inspire, and develop a high-performing team. Strategic Thinking: Proven ability to see the bigger picture, align technology with business goals, and drive strategic change. Problem-Solving: Exceptional analytical skills with a talent for root cause analysis and solving complex business and system problems. Communication: Excellent verbal, written, and presentation skills, with the ability to articulate complex technical concepts to non-technical audiences. Stakeholder Management: Proven ability to build relationships, influence decisions, and manage expectations with stakeholders at all levels. Stakeholder Management: Proven ability to build relationships, influence decisions, and manage expectations with stakeholders at all levels. Continuous Learning: A passion for staying current with emerging technologies, BI trends, and modern business analysis practices, and fostering that curiosity within the team. We regret that it is not possible to contact all unsuccessful applicants. Applicants who have not been contacted within fourteen (14) days from the date of their submission should consider their application unsuccessful. Please note that the successful candidate will receive a formal, written offer of employment after all applicable pre-employment checks have been completed. This offer will only be valid if it is signed by a company representative authorized to make such an offer. Representations made on behalf of the company in any other form do not constitute valid offers of employment and should not be construed as such.

Stay safe online. Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more.

Are you an analytically minded data enthusiast? Passionate about finding insights in datasets, with the ability to synthesise and clearly communicate the results and drive business impact?

An exciting opportunity exists in Santam Broker Solutions: Operations – Shared Services Team for a Manager: Business Intelligence Analyst based in Johannesburg/Cape Town.

The Manager of Business Intelligence (BI) is responsible for leading a team of data specialists to enhance the organization's data-driven decision-making. Reporting to the Head: Shared Services, the Manager ensures the effective development, implementation, and management of BI tools and processes. The role focuses on driving insights from data, optimizing reporting practices, and fostering a culture of data excellence across the organization. An individual with experience using a variety of data tools, analytics, and data visualization to turn data into actionable insights with demonstrable business impact. If you believe you have what it takes, then come join the team and help us evolve our data analytics capabilities to best support the Santam Broker Solutions: Operations focus on profitability and sustainable growth.

What will make you successful in this role?

• Provide timeous and accurate data and analysis as required
• Drive various process automations and efficiencies within Management Information. Data acquisition and preparation – acquiring data from various data sources; assessing the integrity and relevance of the data before combining and transforming it into interpretable datasets, reports, and dashboards.
• Generating and distributing accurate reporting on a monthly and ad-hoc basis
• Conduct a gap analysis of the current data landscape with Operations and formulate an improvement strategy.
• Responsible for implementation of information solutions to address business needs and driving opportunities to improve processes and strategies with technology solutions. Track and measure against improvement strategy.
• Engagement with IT – Management Information (MI) to ensure continuous improvement of both the processes and systems as required.
• Providing advice, solutions and resolving complex information queries.
• To monitor and provide advice, solutions and resolve problems relating to systems.
• Analyse and interpret data patterns and business trends to provide actionable insights for Operations.
• Analyse and build statistical models for various sets of data on a regular basis to assist in determining business trends.
• Data quality control and data management.
• Develop automated reporting within current constraints, given data programming knowledge. Creates relationships between business areas, enabling a better understanding of data and reporting. Sets a standard of reporting used across all business areas units built on sustainable solutions developed in conjunction with Data Architecture, MI/BI and Data Products.
• Validate, Collaborate & Research - Continuously explore ways to enhance business insights by analysing key profit / cost / process efficiency drivers, key indicators, relationships, and trends. Develop a thorough knowledge of products, systems, platforms and related reporting.
• Analytical Insights and Data Visualisation – Analyse and interpret complex data, identify trends and assess possible high risk exposure areas indicating key/emerging themes.

QUALIFICATIONS AND EXPERIENCE

• Minimum 5 years’ data management experience i.e; Data Analysis, Data Visualisation and Reporting
• Minimum 5 years’ experience managing the BU portfolio and delivering solutions to the respective BU’s
• Minimum 3 years’ experience of leading a team of technical specialists
• 3-5 years of experience in Financial Services with experience in underwriting and analysis (Short Term Insurance preferably)
• Experience in reporting packages and data analytics tools: SAS, SQL, Cognos, Qlikview, Qliksense, SAP Business Objects, Power BI and Advanced Excel
• Bachelor’s degree in Business Intelligence, Statistics, Data Science, Computer Science or a related field

Skills

• Strong technical skills (proficiency in using multiple tools i.e PowerBi Qlikview, Qliksense, Microsoft Cognos)
• Strong knowledge of SQL and data warehousing concepts
• Analytical and problem-solving abilities
• Effective project management
• Excellent verbal and written communication
• Ability to tell a story with data
• Business insights and financial acumen
• Experience with financial and operational operating
• Knowledge of data management and agile software delivery methods
• Advanced Excel, PowerPoint
• Attention to Detail, Accuracy and Quality Management

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and while based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centered on our delivery of insurance good and proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees. At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals, we give preference to applicants from the designated groups in alignment with the divisions Employment Equity targets.

#J-18808-Ljbffr

Stay safe online. Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more. Are you an analytically minded data enthusiast? Passionate about finding insights in datasets, with the ability to synthesise and clearly communicate the results and drive business impact? An exciting opportunity exists in Santam Broker Solutions: Operations – Shared Services Team for a Manager: Business Intelligence Analyst based in Johannesburg/Cape Town. The Manager of Business Intelligence (BI) is responsible for leading a team of data specialists to enhance the organization's data-driven decision-making. Reporting to the Head: Shared Services, the Manager ensures the effective development, implementation, and management of BI tools and processes. The role focuses on driving insights from data, optimizing reporting practices, and fostering a culture of data excellence across the organization. An individual with experience using a variety of data tools, analytics, and data visualization to turn data into actionable insights with demonstrable business impact. If you believe you have what it takes, then come join the team and help us evolve our data analytics capabilities to best support the Santam Broker Solutions: Operations focus on profitability and sustainable growth. What will make you successful in this role? Provide timeous and accurate data and analysis as required Drive various process automations and efficiencies within Management Information. Data acquisition and preparation – acquiring data from various data sources; assessing the integrity and relevance of the data before combining and transforming it into interpretable datasets, reports, and dashboards. Generating and distributing accurate reporting on a monthly and ad-hoc basis Conduct a gap analysis of the current data landscape with Operations and formulate an improvement strategy. Responsible for implementation of information solutions to address business needs and driving opportunities to improve processes and strategies with technology solutions. Track and measure against improvement strategy. Engagement with IT – Management Information (MI) to ensure continuous improvement of both the processes and systems as required. Providing advice, solutions and resolving complex information queries. To monitor and provide advice, solutions and resolve problems relating to systems. Analyse and interpret data patterns and business trends to provide actionable insights for Operations. Analyse and build statistical models for various sets of data on a regular basis to assist in determining business trends. Data quality control and data management. Develop automated reporting within current constraints, given data programming knowledge. Creates relationships between business areas, enabling a better understanding of data and reporting. Sets a standard of reporting used across all business areas units built on sustainable solutions developed in conjunction with Data Architecture, MI/BI and Data Products. Validate, Collaborate & Research - Continuously explore ways to enhance business insights by analysing key profit / cost / process efficiency drivers, key indicators, relationships, and trends. Develop a thorough knowledge of products, systems, platforms and related reporting. Analytical Insights and Data Visualisation – Analyse and interpret complex data, identify trends and assess possible high risk exposure areas indicating key/emerging themes. QUALIFICATIONS AND EXPERIENCE Minimum 5 years’ data management experience i.e; Data Analysis, Data Visualisation and Reporting Minimum 5 years’ experience managing the BU portfolio and delivering solutions to the respective BU’s Minimum 3 years’ experience of leading a team of technical specialists 3-5 years of experience in Financial Services with experience in underwriting and analysis (Short Term Insurance preferably) Experience in reporting packages and data analytics tools: SAS, SQL, Cognos, Qlikview, Qliksense, SAP Business Objects, Power BI and Advanced Excel Bachelor’s degree in Business Intelligence, Statistics, Data Science, Computer Science or a related field Skills Strong technical skills (proficiency in using multiple tools i.e Power Bi Qlikview, Qliksense, Microsoft Cognos) Strong knowledge of SQL and data warehousing concepts Analytical and problem-solving abilities Effective project management Excellent verbal and written communication Ability to tell a story with data Business insights and financial acumen Experience with financial and operational operating Knowledge of data management and agile software delivery methods Advanced Excel, Power Point Attention to Detail, Accuracy and Quality Management Build a successful career with us We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as Mi Way and the Group Office – the group provides many opportunities for growth and development. Turnaround time The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Our commitment to transformation Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and while based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centered on our delivery of insurance good and proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees. At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals, we give preference to applicants from the designated groups in alignment with the divisions Employment Equity targets. #J-18808-Ljbffr

• Conduct advanced research in water chemistry with a focus on agricultural and environmental applications.
• Develop and validate analytical methods for water quality assessment.
• Lead and contribute to national and international research projects.
• Publish research findings in peer-reviewed journals and present at scientific conferences.
• Supervise postgraduate students and mentor junior researchers.
• Collaborate with stakeholders, including government departments, industry partners, and academic institutions.
• Apply water quality expertise to irrigation systems, including the assessment of water suitability for agricultural use and the impact of irrigation practices on soil and crop health

• PhD in Chemistry, Environmental Science, Water Science, Water Resource Management or related field with a strong focus on water chemistry, biogeochemistry, freshwater and aquatic science.
• Proven experience in research, scientific inquiry and investigation, analysis and data management, modelling.
• Scientific publication and knowledge dissemination record.
• Experience in analytical instrumentation (e.g., ICP-MS, GC-MS, HPLC).
• Knowledge of water quality standards, regulations, and monitoring frameworks.
• Record of research collaboration and partnerships.
• Proven ability to function successfully in cross-cutting disciplinary teams.
• Excellent communication skills, written and verbal.
• Proven track record of mentoring, supervising and training students.
• Experience with field work and acquiring samples.
• Experience in irrigation-related research or water quality monitoring for agricultural applications.
• Valid code B & EB Driver’s licence and driving experience.

Enquiries: Dr AT Grundling, Tel:

CLOSING DATE FOR APPLICATIONS: 17 SEPTEMBER 2025

A competitive remuneration package will be congruent with the scope, responsibilities and the stature of the position. The appointment will be subject to a positive security clearance (as well as competency and leadership assessments).  
Preference will be given to designated groups in terms of the ARC Employment Equity Plan. The Agricultural Research Council is an equal opportunity employer and is committed to the principles and processes of Employment Equity Act.
Applications accompanied by a covering letter, detailed CV with at least three recent (3) contactable referees, certified copies of certificates, supporting documents and a copy of driver’s license must be attached on the form. 
A SAQA evaluation report must accompany foreign qualifications. Incomplete applications will not be considered. Applicants who do not receive any response four (4) weeks after the closing date must regard their applications as unsuccessful. Permanent appointments are subject to six (6) months’ probation period. The organisation reserves the right not to appoint.