14 Administrative Assistant jobs in Stellenbosch

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Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.

Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.

The candidate will be expected to perform (but not limited to) the following secretarial duties:

• Managing the management teams’ calendar, screen incoming calls and correspondence and respond independently when possible.
• Employee administration and general administration
• Liaising with external business partners
• Arranging and coordinating all meetings
• Preparing presentations
• Arranging travel plans and itineraries (local and international)
• Preparation of records such as agendas, notices, minutes and resolutions for meetings, including minute taking.
• Budget management and reconciliations
• Coordinating and compiling all executive and management reports

• Grade 12 with mathematics
• A 3 year Tertiary qualification (advantageous)
• 5 to 10 years experience as a Personal Assistant or Administrative Assistant
• Computer literate (advanced level of MS Office)
• Current experience with regards to preparing presentations
• Proven track record as a personal assistant to a senior manager
• Experienced at working with highly confidential information
• Analytical thinking
• Information seeking
• Drive for results
• English - Read and write well (fluent)
• Afrikaans – be able to understand and follow a conversation
• Organizational skills
• Good aptitude for statistical analysis (you need to enjoy working with numbers and spreadsheets)
• Report writing and minute taking
• Networking and collaborative skills
• Organisational commitment
• Teamwork and cooperation

• Strong verbal and written communication skills
• Excellent interpersonal, communication and networking skills
• Strong client service orientation
• Ability to work under pressure
• Good judgement
• Strong attention to detail

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth.

At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.

• Manage accounts payable and receivable, including capturing invoices and bills on Xero
• Maintain petty cash and credit card processes
• Support payroll: process overtime, wages, payslips, and liaise with payroll provider
• Perform reconciliations for stock, petty cash, electricity, and wine inventory
• Prepare and send monthly customer statements and follow up on outstanding payments
• Submit claims and documentation for insurance, licensing, and compliance purposes
• Process wine sales and rental invoices
• Wine Estate Operations and coordination of wine production
• Oversee wine stock movement: receiving, dispatch, and coordination with delivery drivers
• Reconcile monthly customer sales and manage B2B documentation and platform uploads
• SAWIS submissions (e.g., Sawis 5, 7)
• General tenant management
• Maintain compliance with wine stock records and reports
• Administrative Support
• Coordinate estate-wide communication with stakeholders (tenants, customers, insurers, suppliers, etc.)
• Manage fleet administration (vehicle licence renewals, etc.)
• Maintain accurate audit records
• Provide ad hoc support to the principal and assist with estate-based Projects

• A tertiary qualification in Accounting, Finance, or Business Administration
• At least 3 years of relevant experience in a finance/admin environment
• Proficiency in Xero, Excel, and cloud-based tools (Google Workspace)
• Fluent in English and Afrikaans
• A valid driver’s licence and own transport
• Ability to work independently from an on-site office just outside Stellenbosch

• Email your comprehensive CV to .
• If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
• We reserve the right to only conduct interviews with candidates of choice.
• Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.

• Manage accounts payable and receivable, including capturing invoices and bills on Xero
• Maintain petty cash and credit card processes
• Support payroll: process overtime, wages, payslips, and liaise with payroll provider
• Perform reconciliations for stock, petty cash, electricity, and wine inventory
• Prepare and send monthly customer statements and follow up on outstanding payments
• Submit claims and documentation for insurance, licensing, and compliance purposes
• Process wine sales and rental invoices
• Wine Estate Operations and coordination of wine production
• Oversee wine stock movement: receiving, dispatch, and coordination with delivery drivers
• Reconcile monthly customer sales and manage B2B documentation and platform uploads
• SAWIS submissions (e.g., Sawis 5, 7)
• General tenant management
• Maintain compliance with wine stock records and reports
• Administrative Support
• Coordinate estate-wide communication with stakeholders (tenants, customers, insurers, suppliers, etc.)
• Manage fleet administration (vehicle licence renewals, etc.)
• Maintain accurate audit records
• Provide ad hoc support to the principal and assist with estate-based Projects

• A tertiary qualification in Accounting, Finance, or Business Administration
• At least 3 years of relevant experience in a finance/admin environment
• Proficiency in Xero, Excel, and cloud-based tools (Google Workspace)
• Fluent in English and Afrikaans
• A valid driver’s licence and own transport
• Ability to work independently from an on-site office just outside Stellenbosch

• Email your comprehensive CV to .
• If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
• We reserve the right to only conduct interviews with candidates of choice.
• Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.

Fall Creek is creating a world with better blueberries through its friendly,collaborative team spread across the globe. To help us accomplish this, we are seeking a qualified Customer Service - RSA . This position will be located in Paarl, South Africa.

This purpose of this position is to provides exceptional customer service and sales to existing and potential customers seeking Fall Creek products in the international and domestic markets.

ORGANIZATIONAL FIT:

Directly reports to the Customer Service Manager and Commercial Manager EMEA. Acts as a member of the customer service team and works closely with all departments, especially with the Grower Support Team. Coordinates with the shipping team.

JOB SETTING:

Partial Office setting. Some travel may be required.

ESSENTIAL DUTIES: (Other duties may be assigned)

• Acting as liaison between customers, production and distribution departments related to specific customer orders
• Responsible for the timely and accurate coordination of customer orders to existing and potential customers.
• Solves customer issues and/or complaints, in close collaboration with the Grower Support Team, Sales Area Manager and Commercial Manager EMEA.
• Assists Key Accounts and Grower Sales & Support with placing orders and scheduling shipments. Communicates with the Grower Support Team and answers questions on prices, customer order status, delivery schedules, and future production.
• Represents Fall Creek to visitors and guests and attends industry-related meetings and tradeshows.
• Maintains accurate data in the software and monitors inventory levels.
• Providing technical and non-technical customer support
  
  

• May be in charge of the billing of FC Collection recurring fees.
• Collaborates and coordinates the management of the Forecast.
• Will be responsible for the necessary reports, as required (Power BI, Excel).
• Will be in charge of training Grower Support on CRM functionalities (Salesforce)
• Collaborate closely with the shipping team
• Will be in charge of participating in the proposals for improvement of the department processes.
  
  

• Typically requires an international trade vocational training and 2+ years customer service or administrative.
• High level of Spanish, English are mandatory. Other business-related language would be a plus.
• Strong administrative skills including professional telephone demeanor.
• Familiarity with Microsoft, Oracle Netsuite and Power BI.
• Skills using Outlook. Must have the ability to schedule meetings, enter tasks, and update calendars.
• Excellent oral and written communication skills.
• Ability to create and sustain successful relationships with customers and colleagues.
• Ability to prioritize work within established guidelines and follow through on a variety of requests. Ability to work under tight deadlines.
• Ability to calculate figures and amounts.
• Collaborative team member, positive attitude, and exceptional organizational skills.
• Regular and reliable attendance at the primary place of business.
• Must demonstrate professional and ethical business practices, adherence to company values, and a commitment to personal and professional development.
  
  

• Bilingual English / Spanish
• Database experience.
  
  

• Personal CV/ resume (including recent references)
• Copy of ID
• Copy of - Qualification & Education Records
• Incomplete applications will not be considered.
  
  

Unifi is a dynamic and rapidly expanding finance and technology company operating across Zambia, South Africa, Uganda, and Kenya. We provide personal lending products through online, mobile, and branch channels. With strong backing from experienced shareholders and a highly skilled board of directors, Unifi has solidified its position as a leader in entrepreneurship and lending.

Our South African division is currently recruiting Contact Centre Agents to join our growing team. The ideal candidate will possess excellent interpersonal skills, be a great listener, demonstrate a keen attention to detail, and be driven by targets. Above all, they must be committed to delivering exceptional customer service.

We are looking for individuals who are dedicated to achieving excellence in team performance and fostering overall team wellbeing.

Key Responsibilities

• Handle both inbound and outbound sales activities
• Assess creditworthiness by processing loan applications and documentation within defined limits
• Respond promptly to customer service calls and emails
• Address and resolve customer complaints efficiently
• Maintain a deep understanding of our products to provide accurate information
• Communicate with customers across various channels
• Provide excellent service to both Unifi clients and colleagues
• Uphold and embody Unifi’s core values: Unity, Dignity, Simplicity, and Trust
• Meet and exceed established performance goals
• Work with urgency and adhere to deadlines
• Exhibit strong communication skills, both verbal and written
• Adhere to company procedures, policies, and mandates
  
  

• Fluency in English
• Willingness to work in a shift environment
• A minimum of 2 years of relevant work experience
• Matric
• Strong organizational and time management skills
• Exceptional analytical, problem-solving, and negotiation abilities
• Excellent interpersonal and communication skills

At xneelo, it starts with purpose. We’re business enablers offering a hosting service for our customers to create and transact online. We spend each day working hard to retain the trust of our customers. Inspired by our brand promise ‘trusted in hosting’, we deliver a web hosting service that is reliable and consistent, focusing on infrastructure stability, good value and consistent service delivery.

We are looking for Customer Service Consultants for our Durbanville office . In this fast-paced and rewarding role, you'll be the driving force behind ensuring that each customer's query is resolved to the highest quality. Whether it's domain names, ordering, customer accounts, or billing administration, you'll engage with customers through chat, telephone, or email, ensuring they are fully satisfied with the assistance they receive.

As a member of our self-organising team, you'll thrive in a collaborative and autonomous environment that prioritises quality. Our flat organisational structure encourages career growth, supported by a culture of mentorship and coaching. You'll receive comprehensive onboarding and structured training to ensure you're fully equipped for success.

Daily responsibilities would include:

• Providing efficient support and recommendations to customers regarding web hosting and billing-related queries to enhance their overall experience;

• Collaborating with the team to optimise processes and creatively solve problems;

• Observing and enhancing the tools necessary for the efficient execution of your responsibilities;

• Providing mentorship and coaching to fellow team members, contributing to their growth;

• Taking ownership as a key stakeholder for the Customer Support Team, ensuring alignment and excellence;

• Skillfully troubleshooting a variety of web hosting functionalities, including websites, email, and DNS;

• Empowering customers by educating them on utilising our self-help guides efficiently.
  

The ideal candidate:

• Demonstrates a passionate belief in the value of Customer Service to the business through principles and past actions/achievements;

• Communicates with insight and understanding, concisely and clearly;

• Is consistently patient, empathetic, amicable and responsive in dealing with all people;

• Demonstrates consistent administrative efficiency and accuracy; and

• Is tenacious in pursuing constructive relationship outcomes.
  

Demonstrates a high level of proficiency in:

• Communication: Written and spoken English;

• Listening and comprehension;

• Convey understanding of concepts, principles and procedures;

• Administrative skills, attention to detail and troubleshooting;

• Problem-solving: the ability to analyse customer issues, identify root causes, and propose appropriate solutions. This involves being resourceful, resilient, creative, and proactive in resolving customer queries.

• Time Management: effectively managing tasks and workload by priority;

• Adaptability: Flexible and open to change, and able to adjust approach based on customer needs or evolving circumstances.

• Technical Aptitude: Comfortable in using technology and have the ability to troubleshoot. Understanding technical and business concepts at a high level.

At xneelo, it starts with purpose. We’re business enablers offering a hosting service for our customers to create and transact online. We spend each day working hard to retain the trust of our customers. Inspired by our brand promise ‘trusted in hosting’, we deliver a web hosting service that is reliable and consistent, focusing on infrastructure stability, good value and consistent service delivery.

We are seeking Technical Customer Service Consultants for our Durbanville office . In our fast-paced and dynamic environment, you will find a rewarding career that brings fulfilment through resolving customer queries via chat, telephone, or email. Your role will address technical issues related to web hosting, email setups, and control panel support. You'll be helping our growing local and international customer base make informed decisions and ensuring their satisfaction with every interaction.

As a member of our self-organising team, you'll thrive in a collaborative and autonomous environment that prioritises quality. Our flat organisational structure opens doors for your career growth, supported by a culture of mentorship and coaching. You'll receive comprehensive onboarding and structured training to ensure you're fully equipped for success.

Your daily responsibilities would include:

• Assisting customers with email setups across various mail programs.

• Troubleshooting and assisting with email delivery queries and email setups by applying your understanding of various mail access methods like POP and IMAP.

• Troubleshooting and assisting with web hosting-related queries, by applying your domain knowledge, which would include a high-level understanding of various content management systems, of which WordPress would be an example.

• Assisting customers in navigating our hosting control panel.

• Offering an extension of after-hours support to our customers on behalf of various technical departments.

The ideal candidate:

• Demonstrates a passionate belief in the value of Customer Service to the business through principles and past actions/achievements;

• Communicates with insight and understanding, concisely and clearly;

• Is consistently patient, amicable and responsive in dealing with all people;

• Demonstrates consistent administrative efficiency and accuracy; and

• Is tenacious in pursuing constructive relationship outcomes.

• Has experience working with live chat

Demonstrates a high level of proficiency in:

• Communication: Written and spoken English;

• Listen and comprehend;

• Convey understanding of concepts, principles and procedures;

• Administrative skills, attention to detail and troubleshooting;

• Comprehending customer requirements and responding with the most simple, effective course of action on behalf of the business (“first-time-right” principle);

• Understanding technical- and business concepts at a high level;

• Questioning, taking ownership of and simplifying the tasks to achieve business outcomes.

Qualifications and experience:

• A matric pass or equivalent is essential.

• Minimum of two years of experience in a technical customer-service/-support environment.

Advantageous:

• Linux experience
  

What to expect:

• Starting salary: R17 000

• Technical Support is a 24/7 team, so there will be shift work.

At xneelo, it starts with purpose. We’re business enablers offering a hosting service for our customers to create and transact online. We spend each day working hard to retain the trust of our customers. Inspired by our brand promise ‘trusted in hosting’, we deliver a web hosting service that is reliable and consistent, focusing on infrastructure stability, good value and consistent service delivery.

We are seeking Technical Customer Service Consultants for our Durbanville office . In our fast-paced and dynamic environment, you will find a rewarding career that brings fulfilment through resolving customer queries via chat, telephone, or email. Your role will address technical issues related to web hosting, email setups, and control panel support. You'll be helping our growing local and international customer base make informed decisions and ensuring their satisfaction with every interaction.

As a member of our self-organising team, you'll thrive in a collaborative and autonomous environment that prioritises quality. Our flat organisational structure opens doors for your career growth, supported by a culture of mentorship and coaching. You'll receive comprehensive onboarding and structured training to ensure you're fully equipped for success.

Your daily responsibilities would include:

• Assisting customers with email setups across various mail programs. 

• Troubleshooting and assisting with email delivery queries and email setups by applying your understanding of various mail access methods like POP and IMAP.

• Troubleshooting and assisting with web hosting-related queries, by applying your domain knowledge, which would include a high-level understanding of various content management systems, of which WordPress would be an example.   

• Assisting customers in navigating our hosting control panel. 

• Offering an extension of after-hours support to our customers on behalf of various technical departments. 

The ideal candidate:

• Demonstrates a passionate belief in the value of Customer Service to the business through principles and past actions/achievements;

• Communicates with insight and understanding, concisely and clearly;

• Is consistently patient, amicable and responsive in dealing with all people;

• Demonstrates consistent administrative efficiency and accuracy; and

• Is tenacious in pursuing constructive relationship outcomes.

• Has experience working with live chat

Demonstrates a high level of proficiency in:

• Communication: Written and spoken English;

• Listen and comprehend;

• Convey understanding of concepts, principles and procedures;

• Administrative skills, attention to detail and troubleshooting;

• Comprehending customer requirements and responding with the most simple, effective course of action on behalf of the business (“first-time-right” principle);

• Understanding technical- and business concepts at a high level;

• Questioning, taking ownership of and simplifying the tasks to achieve business outcomes.