5 Temporary Positions jobs in Stellenbosch

Are you an experienced
Short Term Insurance Administrator
, in the financial services sector, with a deep understanding of
personal and commercial insurance products.

We're looking for a dedicated professional to manage
new business, servicing, and claims,
ensuring exceptional support for our clients, financial advisors. If you excel in a dynamic, client-oriented setting, apply now

What You'll Do:

· Obtain and provide relevant quotes from product providers to clients.

· Efficiently process and manage new applications, amendments and claims.

· Process and manage all claims with different insurance providers.

· Support client with relevant policy enquiries or information.

· Ensure compliance with industry regulations and maintain accurate documentation.

· Provide exceptional service, ensuring client satisfaction and retention.

What You Bring:

· years' experience in the insurance industry.

· Strong knowledge of different insurance products.

· Minimum qualifications: NQF4 & RE certification.

· CPD points up to date.

· Ability to work accurately under pressure and meet deadlines.

· Excellent communication in Afrikaans & English.

· Excellent communication and interpersonal skills to engage with clients and stakeholders.

· Quality and quantity of data.

· Accuracy of record keeping.

What we offer:

· Competitive salary.

· Positive company culture.

· Training and guidance.

Please forward your comprehensive CV to

Please note that if you have not heard from us within 2 weeks of your application, please consider it as unsuccessful for this role.

Company Description

Vinsure Brokers, established in 2004 as an independent entity, prides itself on over 100 years of combined insurance experience. Based in Paarl, we are registered with the Financial Service Board (FSB) and are members of the Financial Intermediaries Association (FIA). Our team offers expertise in a range of insurance covers, from corporate and personal insurance to specialized covers like marine and engineering risks. We are partnered with leading South African insurers to provide our clients with the best coverage options.

Role Description

We are looking for a dedicated Short Term Insurance Broker to join our team in Paarl. This is a full-time role, where you will be responsible for assessing clients' insurance needs, advising on appropriate insurance products, and managing renewals and claims. Daily tasks include liaising with clients and insurers, delivering excellent customer service, and ensuring regulatory compliance.

Qualifications & Skills

• Matric / Grade 12 certification
• Strong written and verbal communication skills
• Excellent customer service orientation
• Strong negotiation and interpersonal abilities

These are not deal-breakers, but will strengthen your application:

• RE5 Certificate
• Experience in the short-term insurance industry
• Knowledge of the South African insurance market

How to Apply

Please send your CV to If you are not contacted within a reasonable period, please consider your application unsuccessful.

Position Overview

The Head of Short-Term Department is responsible for leading and managing the short-term insurance division of The Wealth Room. This role ensures efficient operations, compliance, client satisfaction, and sustainable business growth. It involves overseeing staff, and client servicing, implementing workflows, and liaising with insurers, clients and brokers to maintain service excellence.

Key Responsibilities1. Leadership & Management

• Manage and oversee all Short-Term department staff.

• Allocate workload fairly and ensure optimal use of resources.

• Provide training and mentoring.

• Drive department culture of accountability, service, and compliance.

• Client Onboarding & Experience

• Ensure all new client onboarding follows the documented process (CRM setup, documentation collection, quoting, compliance, welcome packs).

• Maintain exceptional client experience through efficient communication, transparency, and proactive service.

• Oversee policy renewals, endorsements, cancellations, and amendments.

• Manage escalations and provide client-facing support where needed.

• Sales

• Conduct and oversee risk assessments and pricing,

• Prepare, review, and compare quotations from multiple insurers.

• Advise clients on suitable cover options aligned with their needs analysis and risk profile.

• Drive new business growth through cross-selling, upselling, and retention strategies.

• Compliance & Administration

• Ensure strict adherence to FAIS, FICA, and FSCA regulations.

• Oversee completion of compliance documents (ROA, FNA, Broker Note, Fee Consent, Debit Order Authority).

• Maintain accurate, complete client files on @Work CRM.

• Ensure all department processes align with Commspace commission systems and reporting standards.

• Client Servicing & Retention

• Supervise claims handling, ensuring fair, accurate, and timeous resolution.

• Provide ongoing client support, including renewals, queries, and value-added services.

• Monitor client satisfaction and retention metrics, escalating concerns where necessary.

• Strategic & Operational Contribution

• Participate in management meetings and contribute to strategic decision-making.

• Highlight risks, inefficiencies, and opportunities for growth or improvement.

• Ensure the department remains scalable and sustainable to handle growing client base.

Key Performance Indicators (KPIs)

• Operational efficiency: Timely processing of new business, renewals, and claims.

• Compliance: Zero major compliance breaches in audits.

• Client satisfaction: High client retention and positive feedback.

• Business growth: Meeting new business and cross-sell/upsell targets.

• Staff management: Effective workload distribution, minimal burnout, high performance.

RequirementsEducation & Experience

• Minimum: RE5 Regulatory Exam (required for advice and compliance).

• Relevant insurance qualifications (NQF Level 4/5 in Short-Term Insurance or higher preferred).

• At least 5–7 years' experience in short-term insurance, with 2–3 years in a leadership role.

• Strong understanding of personal lines and commercial insurance.

Skills & Competencies

• Leadership and people management.

• Strong compliance, and risk assessment knowledge.

• Excellent communication and client relationship skills.

• Analytical, detail-oriented, and highly organized.

• Ability to handle high-pressure, high-volume workloads.

• Proficiency in CRM systems, Microsoft Office and Outlook.

Compensation & Growth

• Opportunities for performance-based bonuses.

• Career growth into Financial Planning and strategic leadership within the organisation.

Please note that the Salary for this role will be discussed during the Interview Process.

This role requires a short-term specialist in the Financial Services environment with in-depth experience on personal lines and commercial lines including specialist classes. It is based in our Technical Adviser Support team. The role is overall responsible to support a large network of advisers with complex advice related matters in PSG Insure. This includes working closely with product providers ensuring that our product suite remain competitive.

Responsibilities:

• Subject matter expert and manager of the large case review process including presenting the case and findings to senior management
• On an ongoing basis, evaluate, review and improve large case process
• Subject matter expert on technical product and advice matters including but not limited to adviser focused meetings and relevant technical/distribution committees
• Working with cross-functional teams on strategic distribution projects where Insure SME's are required
• Assist with the provision of content to technical adviser support team (Technical Advisory Services) and marketing in relation to advice and distribution activities.
• Draft, review and sign-off communication for marketing purposes in relation to advice and distribution activities.
• Collaborating with cross-divisional teams on product and product provider due diligences.
• Provide ongoing technical advisory support to advisers and distribution teams (proactive and reactive)
• Draft of communication on technical topics eg TakeNotes and Advice for Advisers
• Represent Technical Advisory Services as Insure Product expert on Technical Advisory Services and non-Technical Advisory Services related committees
• Research on ad hoc projects
• Effective management of direct reporting staff
• Responsible for facilitation of Technical Training on Personal and Commercial Lines for the Advisor Development Programme

Minimum requirements:

• NQF5 in Short-term insurance or relevant short-term insurance qualification
• 7+ years' experience in personal and commercial lines with exposure to underwriting and claims processes
• Knowledge of short-term insurance products
• Experience engaging at an EXCO/Senior Management level
• Exposure to working directly with financial advisers

Skills/Competencies:

• Ability to clearly explain and define complex business requirements
• Excellent verbal and written communication skills
• Excellent management and leadership skills
• Strong interpersonal and relationship building skills
• Proven ability to identify, assess and solve problems
• Highly adaptable and resilient
• High emotional intelligence
• Teamwork
• Ability to influence and negotiate
• Good presentation skills

How to apply:

Candidates interested must apply on Indeed by no later than 20 April 2025.

By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 2 weeks of your application, please accept that your application was unsuccessful.

Job Type: Full-time

Experience:

• Commercial and personal lines short-term insurance: 7 years (Required)
• EXCO / Senior Management: 2 years (Required)

License/Certification:

• NQF 5 in Short-term insurance or an Insurance Qualification (Required)

Location:

• Bellville, Western Cape 7530 (Preferred)

Work Location: In person