6 Administrative Supervisor jobs in Stellenbosch

Einleitung
Unter einem traditionsreichen Namen hat Kempinski, Hoteliers seit 1897, die Welt auf der Suche nach faszinierenden Destinationen bereist, ohne dabei seine Traditionen und sein europäisches Erbe je zu vergessen. Die großzügigen Resorts sowie die stylischen City- und Wellnesshotels spiegeln einen individuellen und einzigartigen Charakter wider, speziell für Gäste, die 5-Sterne Service und Luxus bei ihren geschäftlichen oder privaten Reisen zu schätzen wissen.

Was macht ein Grand Hotel eigentlich aus? Es ist seiner Zeit voraus, es kreiert Traditionen und pflegt diese. Haben Sie Lust, eigene Traditionen zu entwickeln und mit Ihrem Bereich die Positionierung als das sportliche, einladend herzliche und auf erfrischende Art unkomplizierte 5-Sterne-Hotel zu verstärken?

Sie haben ein Auge für das Detail und arbeiten kreativ und eigenverantwortlich?

Zur Unterstützung unseres Front Office Teams suchen wir Sie ab Dezember 2025 als Assistant Front Office Manager.

Ihr Profil

• Abgeschlossene Ausbildung in der Hotellerie sowie mehrjährige Erfahrung in der gehobenen Hotellerie und als Führungskraft
• Fachkompetenz, Kreativität und Liebe zum Detail, sowie sehr hohes Qualitätsbewusstsein
• Erfahrung mit Budget und FO bezogene Bericht Erstellung
• Strukturierte und organisierte Arbeitsweise
• Grosses Interesse an teamorientierter Arbeit
• Sehr gute Deutsch- und Englischkenntnisse; weitere Sprachkenntnisse von Vorteil

Ihre Hauptaufgaben

• Direkte Leitung des Geschehens an der Rezeption, wie Gepäckaufgabe, das Überprüfen der Anreisen, Gästebetreuung, Sicherung der Einhaltung aller Standards und Prozesse der Abteilung, Konzentration auf Gästewünsche und -zufriedenheit.
• Überprüfung und Optimierung von Arbeitsabläufen, Prozessen und Standards.
• Personal Einsatzkontrolle für die bestmögliche Service-Qualität und Effektivität am Front Office. Inklusive Entwicklung, Training und Zukunftsplanung der Mitarbeiter.
• Maximieren des Umsatzes (REVPAR) durch optimale Kontrolle der Zimmerverteilung, Gruppenblockings, Packageverkauf, Late Charges, Double Occupancy und Upselling.
• Begrüßen und Verabschieden von VIP Gästen und deren Begleitung auf die Zimmer. Beziehungsaufbau und persönliche Assistenz während des Gastaufenthaltes.
• Schulungen für die Mitarbeiter der Abteilung ermitteln und die Durchführung der Trainings sichern.
• Mithilfe bei der Vorbereitung des jährlichen Front Office Budgets und Manning Guides. Arbeiten innerhalb der Budgetrichtlinien.
• Sorge tragen, dass das Team und sie selbst ständig und aktuelle Kenntnis des Hotelproduktes, der VIP-Ankünfte, der Ereignisse innerhalb des Hotels und der Stadt sowie der Sicherheitsstandards und Abläufe in Notfällen, besitzen.
• Administrative Tätigkeiten, Teilnahme an relevanten Meetings, Durchführung von Meetings, Reportings und Memos verfassen.

Auf Sie warten

• Leben und arbeiten in mitten der Engadiner Alpen
• Vielfältige Gestaltungsmöglichkeiten
• Angenehmes Arbeitsklima in einem jungen und dynamischen Team
• Internationale Karriereaussichten und Entwicklungschancen
• Herausragende Mitarbeiter-Benefits in u.a. allen Kempinski Hotels
• Personalunterkunft in unmittelbarer Hotelnähe inkl. Waschmöglichkeiten, Fitness- & Gemeinschaftsraum, -küche und ein reichhaltiges Speisenangebot in unserem Mitarbeiterrestaurant
• Gratis Nutzung der hausinternen Kita zur Betreuung von Mitarbeiterkindern
• Monatliche Mitarbeiteraktivitäten wie Ski- Snowboard- und Langlaufkurse, Wanderausflüge sowie Spa-Abende und Deutschkurse
• Internes "Feel Good Commitee" zur Mitgestaltung bei allen Welfare-Themen

• Application Deadline: 5 October 2025
• Job Location: Bellville, Western Cape
• Job Title: Bookkeeper / Office Manager
• Education Level: Certificate
• Job Level: Senior
• Minimum Experience: 5- 7 Years

Do you manage Books to Trial Balance, prioritising daily tasks effectively for deadlines? Our client in the Tyger Valley area manages maintenance and construction projects.

They require your finance multitasking skills, managing the financial portfolio with Intercompany transfers, Drs, Crs, Invoicing etc.

Minimum Requirements:

• National Senior Certificate with Relevant Bookkeeping certificate or degree will be advantageous
• Diploma in Bookkeeping will be advantageous
• Minimum 5 years of Bookkeeping experience
• Valid SA driver's license and own vehicle (free parking available)
• Exceptional Debtors collection skills
• Experience working in a Group of companies and intercompany accounts
• Good understanding of accounting and financial reporting principles and practices
• Strong interpersonal and communication skills
• Excellent organising and prioritising abilities
• Exceptional attention to detail and able to work well under pressure
• Good with numbers and figures and an analytical acumen
• Excellent knowledge of MS Office and familiarity with relevant computer software
• Experience in Xero Accounting software a plus, but not required

Duties and Responsibilities:

• Debtors:
• Ability to confidently interact with customers and build relationships
• Issuing of invoices, including monthly maintenance contracts
• Completing and updating forecast on daily basis
• Following up on uncompleted projects to ensure full invoicing
• Proactively follow up outstanding debtors and queries
• Weekly Age Analysis with comments to management
• Sending monthly statements to customers
• Creditors:
• Matching supplier invoices to orders and stipulating specific job/site for costing purposes
• Ensuring SARS compliance of supplier invoices
• Capturing supplier invoices daily and correctly allocating to the relevant customer job
• Ensuring that supplier bills have a related customer invoice
• Ensuring subcontractor claims are received on time, corresponds with job costing and customer invoice, and ensure timely submission for payment
• Profit and Loss per job analysis and discussion with management
• Requesting statements monthly
• Reconciling monthly statements to the accounting system ledger
• Updating cashbook daily
• Preparing and forwarding the approved supplier and subcontractor payment list to Head Office
• Office Manager:
• Assistance with completion of quotes as required
• Issuing purchase orders and updating Job / Project schedule
• Continuous improvements to processes and support to colleagues
• Arranging meetings and functions, and ordering office stationery and supplies
• Ensuring proper filing system and keeping filing up to date
• Updating insurance policies
• Assisting with ad hoc requests from director and management
• Assisting with answering telephone calls

Responsibilities:

Team Management:

Debt Review Process:

Client Account Management:

Compliance and Reporting:

Relationship Management:

Requirements:

Benefits:

If you are a dedicated Back Office Manager with experience in the debt review industry, we invite you to apply. Join our client in empowering individuals toward financial wellness and success.

• Application Deadline: 12 November 2025
• Job Location: Somerset West, Western Cape
• Job Title: Practice Office Administration Manager
• Education Level: Certificate
• Job Level: Senior
• Minimum Experience: 5- 7 Years

Duties and Responsibilities:

• Client Experience, Relationship Management, Workflow & Internal Systems
• Serve as key contact for clients (calls, email, in person) in a friendly, professional manner, building and maintaining client relationships
• Client onboarding: collecting necessary documents, explaining what's expected, ensuring paperwork is complete, serve as liaison between departments
• Assisting with automation of onboarding process including forms
• Schedule meetings / follow-ups between clients and staff.
• Respond to client queries: status of work, billing, deliverables, deadlines.
• Maintain client database / CRM; update client records (eg. contacts, relevant documents).
• Billing, documents & admin
• Prepare and send invoices; follow up on outstanding payments.
• Manage all client documentation: engagement letters, signed agreements, forms.
• Maintain both digital and physical filing systems.
• Assist with report preparation: receivables, billing ageing, client status.
• Timesheet reporting and analysis
• Oversee front-office administration: reception, greeting clients, handling mail/emails, tracking office supplies, liaison for office matters and switchboard management
• Assist with marketing aspects and client communication list management
• Organize events and activities that strengthen team culture.
• Internal systems
• Coordinate with accountants / staff to track status of jobs (e.g. tax returns, financials, bookkeeping tasks).
• Ensure deadlines are met; remind/accountability to staff where needed.
• Work with software tools used by the firm
• Computer & technical skills
• Proficiency in Microsoft Office, especially Excel: spreadsheets for tracking, simple reporting.
• Comfortable learning internal admin/financial software (billing systems, client management)
• Email & calendar management skills
• Soft skills
• Extremely detail-oriented; accuracy is very important.
• Strong communication skills – both written and spoken (English; any other languages like Afrikaans are a plus).
• Systems thinker, problem-solver, and proactive communicator.
• Customer-oriented, friendly and professional.
• Good organisational skills and able to multitask.
• Adaptive and willing to learn new systems
• High integrity, confidentiality (handling sensitive financial/client info).

Minimum Requirements:

• Matric (Grade 12)
• Certificate / diploma in Office Administration, Business Admin, Bookkeeping, or similar. Not essential but preferred.
• Experience in a client-facing role, preferably in accounting / financial services or professional services.
• Demonstrable experience in billing / invoicing, document handling, admin coordination.
• Strong computer literacy, especially Excel, and the ability to manage and utilise further office management systems – experience proficient
• Good written and verbal communication skills

Position: Practice and Office Administration Manager (Client focus) Industry: Accounting Location: Somerset-West Remuneration: R16000 – R25000 neg on exp (CTC) (Benefits offered) Type: Onsite – Full-time position Start date: ASAP Overall role To ensure the daily operations of the accounting practice, in terms of client relations, administration, billing, systems and documentation, while driving continuous improvement, technology adoption, and client experience. Sufficient accounting knowledge to liaise with staff, understand client needs / queries and manage documents will be required although core accounting functions (eg. financial statements, taxation etc.), will not be part of this role. Qualifications & experience

• Matric (Grade 12)
• Certificate / diploma in Office Administration, Business Admin, Bookkeeping, or similar. Not essential but preferred.
• Experience in a client-facing role, preferably in accounting / financial services or professional services.
• Demonstrable experience in billing / invoicing, document handling, admin coordination.
• Strong computer literacy, especially Excel, and the ability to manage and use further office management systems – experience proficient
• Good written and verbal communication skills.

• Serve as key contact for clients (calls, email, in person) in a friendly, professional manner, building and maintaining client relationships
• Client onboarding: collecting necessary documents, explaining what’s expected, ensuring paperwork is complete, serve as liaison between departments
• Assist with automation of onboarding process including forms
• Schedule meetings / follow-ups between clients and staff.
• Respond to client queries: status of work, billing, deliverables, deadlines.
• Maintain client database / CRM; update client records (e.g. contacts, relevant documents).

• Prepare and send invoices; follow up on outstanding payments.
• Manage all client documentation: engagement letters, signed agreements, forms.
• Maintain both digital and physical filing systems.
• Assist with report preparation: receivables, billing ageing, client status.
• Timesheet reporting and analysis
• Oversee front-office administration: reception, greeting clients, handling mail/emails, tracking office supplies, liaison for office matters and switchboard management
• Assist with marketing aspects and client communication list management
• Organize events and activities that strengthen team culture.

• Coordinate with accountants / staff to track status of jobs (e.g. tax returns, financials, bookkeeping tasks).
• Ensure deadlines are met; remind/accountability to staff where needed.
• Work with software tools used by the firm

• Proficiency in Microsoft Office, especially Excel: spreadsheets for tracking, simple reporting.
• Comfortable learning internal admin/financial software (billing systems, client management
• Email & calendar management skills

• Extremely detail-oriented; accuracy is very important.
• Strong communication skills – both written and spoken (English; any other languages like Afrikaans are a plus).
• Systems thinker, problem-solver, and proactive communicator.
• Customer-oriented, friendly and professional.
• Good organizational skills and able to multitask.
• Adaptive and willing to learn new systems
• High integrity, confidentiality (handling sensitive financial/client info).