10 Academic Assistance jobs in South Africa

Student Support Administrator

R40000 - R60000 Y Invictus Education Group

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Job Description

Job Description
The Invictus Education Group is seeking a proactive and student-focused Student Support Administrator to join our Distance Campus team in Umhlanga.

This in-office role is pivotal in ensuring a seamless student onboarding experience and providing ongoing support throughout the student's learning journey. The successful candidate will play a key role in reinforcing communication and engagement from registration through to completion, helping students stay informed, motivated, and on track.

Requirements
Essential Qualifications & Experience:
A minimum of 2 years work experience in a customer service role and one year experience within the private education sector. A completed tertiary qualification will be an advantage.

Essential Skills

  • Strong computer and systems literacy
  • Problem solving skills
  • Strong administrative skills
  • Strong interpersonal, verbal, and written communication skills
  • Service delivery orientation
  • Ability to analyze and report on data.
  • Advise on initiatives to improve/close service delivery gaps
  • Ability to advise on initiatives to improve/close service delivery gaps

Qualities

  • Ability to work under pressure
  • Patient, empathetic and helpful
  • Sense of urgency
  • Organized
  • Sense of urgency
  • Attention to detail
  • Ability to work independently

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attorney: student support

R250000 - R450000 Y University Of Fort Hare

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Job Description

Eastern Cape, Eastern Cape

FACULTY OF LAW

Legal Aid Clinic

ATTORNEY: STUDENT SUPPORT (One-Year Fixed Term Contract)

Minimum Requirements:

  • A four-year LLB Degree
  • Proof of Admission and Practice as an Attorney of the High Court of South Africa
  • Proof of Registration and good standing with the relevant Legal Practice Council
  • A minimum of three - five years' post-admission legal practice experience.
  • Proven ability and experience in criminal and civil litigation as well as case management.
  • A service record of your current employer/last employer only applicable to external applica

Added Advantages:

  • Experience in teaching and/or facilitating legal education and/or training in a higher education environment
  • A copy of your driver's license,
  • An advanced degree in Law

Key Roles and Responsibilities Include:

  • Implement, facilitate, and monitor the clinical legal education training program for undergraduate law students at the UFH Legal Aid Clinic.

  • Facilitate the training of candidate attorneys and students as required.

  • Ensure active involvement in research activities of the UFH Legal Aid Clinic.
  • Provide legal services in line with services offered by the UFH Legal Aid Clinic.
  • Coordinating provision for client consultations for law students
  • Assist with community engagement programmes at the UFH Legal Aid Clinic and the Faculty of Law where required.
  • Work in a team with colleagues within the Faculty.
  • Contribute to academic coordination and perform administrative tasks related to the provision of legal services and student teaching at the UFH Legal Aid Clinic.

Competencies:

Results-oriented

  • The ability to cope with a frequently changing environment and to adapt to evolving situations.
  • The ability to be reliable, responsible, dependable, and fulfill obligations.

Strategic thinking

  • The ability to plan work and to follow plans.
  • The ability to carefully analyze information and use logic to address issues and problems at work.

Business acumen

  • The ability to adhere to rules and strictly follow work regulations.
  • Excellent interpersonal and communication skills.
  • Good research skills and writing abilities.
  • Proficient in using MS Office.

Leading

  • The ability to lead, take charge of situations, and offer opinions and directions to others.
  • The ability to be cooperative with others, display a good-natured attitude and encourage people to work together

Building coalitions

  • The ability to be sensitive and understanding of the needs and feelings of others.
  • The ability to make decisions through consultation, collaboration, and working with close supervision.

Closing Date: 10 October 2025

To apply: Interested applicants who meet the criteria are invited to:

Visit the Website for a more comprehensive advert and to apply online.

  1. Applications must be accompanied by:

    a) A recent and comprehensive curriculum vitae

    b) A Covering Letter stating how applicants satisfy the requirements of the advertised position/s

    c) A completed University of Fort Hare Application Form

    d) Copies of the applicant's qualifications. Foreign qualifications must be accompanied by an evaluation certificate from SAQA.
  2. No faxed, emailed or walk-ins (hard copies) will be accepted.
  3. Applicants are urged to ensure that their applications reach the Human Resources Department before the closing date. Late or incomplete applications will not be considered.
  4. Failure to comply with the above directions will result in the application/s being disqualified

Note: Correspondence will be conducted with short-listed candidates only. Queries can be directed to Fungai Matumba on and

The University reserves the right NOT to make a permanent appointment at this stage.

University of Fort Hare is an equal opportunity and affirmative action employer. Pursuant to complying with the Employment Equity Act No.55 of 1998, when appointing preference will be given to applicants from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile.

For more information please contact:

Fungai Matumba

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Junior Attorney: Student Support

R400000 - R800000 Y University Of Fort Hare

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Job Description

Eastern Cape, Eastern Cape

Since its bold founding in 1916, the University of Fort Hare has embodied courage, resilience, and the pursuit of transformation. From its proud legacy as a cradle of African leadership and intellectual liberation to its continued determination to overcome contemporary challenges, Fort Hare's spirit of renewal endures. The University has been steadily advancing its transformative journey over the years — the Decade of Renewal, marked by accountability, innovation, and academic excellence.

Located in the heart of the Eastern Cape, Fort Hare offers more than just a place to work; it offers a purpose. Here, you can help shape the future of one of South Africa's most historic and culturally rich institutions, while enjoying the province's natural beauty, sense of community, and space for professional growth.

Are you ready to be part of this journey and help reposition this iconic institution to the place it so richly deserves?

Applications are invited from visionary and committed professionals ready to make a lasting impact in the University's ongoing renewal.

Faculty of Law

Legal Aid Clinic

Junior Attorney: Student Support (One-Year Fixed Term Contract)

Minimum Requirements:

  • A four-year LLB Degree
  • Proof of Admission and Practice as an Attorney of the High Court of South Africa
  • Proof of Registration and good standing with the relevant Legal Practice Council
  • A minimum of three - five years' post-admission legal practice experience.
  • Proven ability and experience in criminal and civil litigation as well as case management.
  • A service record of your current employer/last employer only applicable to external applica

Added Advantages:

  • Experience in teaching and/or facilitating legal education and/or training in a higher education environment
  • A copy of your driver's license,
  • An advanced degree in Law

Key Roles and Responsibilities Include:

  • Implement, facilitate, and monitor the clinical legal education training program for undergraduate law students at the UFH Legal Aid Clinic.
  • Facilitate the training of candidate attorneys and students as required.
  • Ensure active involvement in research activities of the UFH Legal Aid Clinic.
  • Provide legal services in line with services offered by the UFH Legal Aid Clinic.
  • Coordinating provision for client consultations for law students
  • Assist with community engagement programmes at the UFH Legal Aid Clinic and the Faculty of Law where required.
  • Work in a team with colleagues within the Faculty.
  • Contribute to academic coordination and perform administrative tasks related to the provision of legal services and student teaching at the UFH Legal Aid Clinic.

Competencies:

Results-oriented

  • The ability to cope with a frequently changing environment and to adapt to evolving situations.
  • The ability to be reliable, responsible, dependable, and fulfill obligations.

Strategic thinking

  • The ability to plan work and to follow plans.
  • The ability to carefully analyze information and use logic to address issues and problems at work.

Business acumen

  • The ability to adhere to rules and strictly follow work regulations.
  • Excellent interpersonal and communication skills.
  • Good research skills and writing abilities.
  • Proficient in using MS Office.

Leading

  • The ability to lead, take charge of situations, and offer opinions and directions to others.
  • The ability to be cooperative with others, display a good-natured attitude and encourage people to work together

Building coalitions

  • The ability to be sensitive and understanding of the needs and feelings of others.
  • The ability to make decisions through consultation, collaboration, and working with close supervision.

ENQUIRIES:

Queries regarding job content can be directed to Ms. Fungai Matumba on and

The University reserves the right to make an appointment or not to fill the post.

Correspondence will be limited to shortlisted candidates only. Should you not hear from us within eight weeks of the closing date, please consider your application unsuccessful.

APPLICATIONS:Interested candidates who meet the criteria are invited to visit the website for a more comprehensive advert.

Applications must be made online before the closing date, and the following documents must be attached:

  • A completed University of Fort Hare application form,

  • Detailed Curriculum Vitae,

  • A Cover letter stating how you satisfy the requirements of the advertised position,

  • Names and full contact details (including telephone numbers and e-mail addresses) of at least three traceable and credible referees,

  • Copies of all your academic qualifications and proof of registration with professional bodies,

  • If applying for an academic position, a list of accredited research output and/or a portfolio of your creative output.

  • Incomplete or applications received after the closing date will not be considered.

CLOSING DATE: 2 November 2025

University of Fort Hare is an equal opportunity and affirmative action employer. Pursuant to complying with the Employment Equity Act No.55 of 1998, when appointing preference will be given to applicants from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile.

This advertiser has chosen not to accept applicants from your region.

Educational Assistance Programme Coordinator

Sandton, Gauteng R90000 - R120000 Y Discovery Ltd.

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Job Description

Business Unit: Discovery Central Services

Function: Bursaries

Date: 15 Oct 2025

Educational Assistance Programme Coordinator

About Discovery

Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.

Job Description

This role will provide end-to-end administration of the organisation's educational assistance through Employee Bursaries, Educational Assistance Loans, Bursary Buy-Ins, Bursary Buy-Outs, Clawbacks, Employee Relative Bursaries, Student Bursaries, Ad Hoc Bursary Payments and the Adrian Gore Fellowship Award Bursaries ensuring efficient processes, compliance with policy, and accurate payroll integration.

This role supports employee development by maintaining the integrity and smooth operation of all bursary-related systems and transactions, including audits, reconciliations, and stakeholder engagement

Job Responsibilities may include but are not limited to:

Manage end-to-end of Educational Assistance processes, including opening cycles, application process, document management, payroll processes and closing cycles.

  • Employee Bursaries:
  • Liaise with Skills Development regarding Bursary Cycle timelines.
  • Attend Bi-Annual BC Kick off Meeting.
  • Administer Employee Bursary Cycle, ensuring all documents are uploaded on DevMan.
  • Review, validate, and reconcile bursary applications.
  • Administer bursary system access for Bursary Committee members.
  • Prepare and communicate Bursary cycle progress stats weekly during application process.
  • Prepare and submit payment schedules for CFO sign off and payroll processing.
  • Track submission of exam results at the end of each semester.
  • Perform application and system clean-up activities pre-cycle.
  • Resolve Educational Assistance queries within agreed SLA.
  • Educational Loans:
  • Administer Educational Loans received, ensuring all documents are uploaded on DevMan.
  • Review, validate and reconcile applications.
  • Prepare and submit payment schedules for CFO sign off and payroll processing
  • Upload payment templates and monitor proof of payment.
  • Maintain accurate loan repayment tracking.
  • AGFA:
  • Initiate applications for selected candidates received from the AGFA Team.
  • Manage AGFA application admin, tracking and documentation.
  • Obtain approval and process finance documentation for payment.
  • Buy-in / Buy-out & Clawback Administration:
  • Handle invoicing to/from previous and new employers.
  • Process clawbacks for employee exits or academic failure.
  • Ensure payslip records are accurately updated.
  • Group & BU Programmes:
  • Initiate applications for selected candidates
  • Manage application admin, tracking and documentation.
  • Obtain approval and process finance documentation for payment.
  • Ad Hoc Bursary Support:
  • Create employee profiles and facilitate once-off or non-standard bursary payments.
  • Follow bursary process and update payroll with benefits.
  • Develop and maintain reporting systems that track the performance of educational assistance programmes. Implement regular reviews to identify areas for enhancement and work on the continuous improvement of processes, systems, and tools

Key Stakeholders:

  • Internal Stakeholders:

  • Human Resources (HR) Teams

  • Procurement
  • Payroll Teams
  • Finance Department
  • First Line Support

  • Group Skills Development Manager

  • Talent & Performance Teams

  • Line Managers
  • Cost Centre Managers
  • AGFA Team
  • Employees

  • Internal Auditors

  • Systems Support

  • Skills Development Team

  • External Stakeholders:

  • Educational Institutions (Universities, Colleges, Training Providers, Book Vendors)

  • External Auditors

Competencies:

  • Strong attention to detail and numerical accuracy
  • Excellent organisational and administrative skills
  • Ability to work independently and meet tight deadlines
  • Strong communication and interpersonal skills
  • High level of confidentiality and discretion
  • Proactive, with a problem-solving mindset
  • System-driven with the ability to learn HR platforms quickly
  • Matric with a relevant HR / Finance / Business Administration qualification (Diploma or higher)

Education

  • Relevant 3-year Degree and/or Post Graduate Qualification

Work Experience

  • Minimum 2–3 years' experience in HR administration or employee benefits
  • Experience working with HR systems and payroll platforms
  • Advanced Excel skills (including reconciliation templates)
  • Knowledge of financial documentation and audit principles an advantage

  • Knowledge and understanding of the Higher Education landscape

Technical Skills or Knowledge

Required

  • Service and Administration skills
  • Excel

  • Consulting Skills

  • Data analysis
  • Data quality and data governance concepts

Preferred

EMPLOYMENT EQUITY

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

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Junior Attorney: Student Support (One-Year Fixed Term Contract)

Eastern Cape, Eastern Cape University of Fort Hare

Posted 7 days ago

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Job Description


Minimum Requirements:


  • A four-year LLB Degree
  • Proof of Admission and Practice as an Attorney of the High Court of South Africa
  • Proof of Registration and good standing with the relevant Legal Practice Council
  • A minimum of three - five years post-admission legal practice experience.
  • Proven ability and experience in criminal and civil litigation as well as case management.
  • A service record of your current employer/last employer only applicable to external applicants.

Added Advantages:

  • Experience in teaching and/or facilitating legal education and/or training in a higher education environment
  • A copy of your driver's license,
  • An advanced degree in Law

Key Roles and Responsibilities Include:

  • Implement, facilitate, and monitor the clinical legal education training program for undergraduate law students at the UFH Legal Aid Clinic.
  • Facilitate the training of candidate attorneys and students as required.
  • Ensure active involvement in research activities of the UFH Legal Aid Clinic.
  • Provide legal services in line with services offered by the UFH Legal Aid Clinic.
  • Coordinating provision for client consultations for law students
  • Assist with community engagement programmes at the UFH Legal Aid Clinic and the Faculty of Law where required.
  • Work in a team with colleagues within the Faculty.
  • Contribute to academic coordination and perform administrative tasks related to the provision of legal services and student teaching at the UFH Legal Aid Clinic.

Competencies:

Results-oriented

  • The ability to cope with a frequently changing environment and to adapt to evolving situations.
  • The ability to be reliable, responsible, dependable, and fulfill obligations.

Strategic thinking

  • The ability to plan work and to follow plans.
  • The ability to carefully analyze information and use logic to address issues and problems at work.

Business acumen

  • The ability to adhere to rules and strictly follow work regulations.
  • Excellent interpersonal and communication skills.
  • Good research skills and writing abilities.
  • Proficient in using MS Office.

Leading

  • The ability to lead, take charge of situations, and offer opinions and directions to others.
  • The ability to be cooperative with others, display a good-natured attitude and encourage people to work together

Building coalitions

  • The ability to be sensitive and understanding of the needs and feelings of others.
  • The ability to make decisions through consultation, collaboration, and working with close supervision.


ENQUIRIES:

This advertiser has chosen not to accept applicants from your region.

Operations Support – Student Accommodation

Cape Town, Western Cape Focus Kamoso (Pty) Ltd

Posted 17 days ago

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Job Description

Job Overview

A leading property management division is seeking an Operations Support professional to assist in the administration, technical coordination, and financial oversight of a student accommodation portfolio. The role requires a detail-oriented individual with strong communication, planning, and technical skills to support the efficient management of building assets and service providers.

Key Responsibilities Portfolio Administration

  • Manage and file correspondence, documentation, drawings, reports, and task briefs.
  • Handle internal and external communications professionally.
  • Compile monthly technical services reports and expenditure applications.
  • Utilize software for asset management, repairs, and maintenance cost control.
  • Participate in property management, development, and service provider meetings.
  • Apply HR and industrial relations procedures (Labour Relations Act).
  • Implement company policies, technical specifications, and contract terms.
  • Manage procurement processes nationally.
  • Coordinate audits and submit tenders and proposals for new business.
  • Oversee documentation handover for new developments and upgrades.
  • Maintain and file electrical compliance certificates.
  • Ensure major expenses align with budget timelines.
  • Communicate with stakeholders regarding maintenance and service work.
  • Ensure contracted services meet service agreement standards.
  • Provide reports to Asset Managers and attend monthly portfolio meetings.
  • Assist with day-to-day maintenance issues and service contract audits.
  • Support compilation of expense schedules, ops cost schedules, and national rates.
  • Monitor staff performance and training needs.

Financial Budgeting and Cost Control

  • Assist in formulating and managing annual repairs and maintenance budgets.
  • Update planned maintenance budgets and control expenditures.
  • Manage facilities cost allocation and recovery.
  • Expedite orders and invoices and adjudicate tenders/quotations.
  • Apply expenditure and authority limits procedures.
  • Provide operating cost budgets for new developments.

Technical Support and Service

  • Attend property-related meetings and support new developments and inspections.
  • Liaise with customers regarding service requests and deficiencies.
  • Coordinate with service providers for query resolution and service delivery.
  • Ensure fair use of service providers per company policy.
  • Liaise with local authorities and government departments.

Maintenance of Building Assets

  • Maintain building assets per investment strategy and benchmarks:
    • Mechanical, electrical, civil, structural, security, fire control, garden reticulation, lifts, escalators, and conveyors.
  • Conduct annual building condition audits and due diligence surveys.

Candidate Profile

The ideal candidate will demonstrate:

  • Strong communication and time management skills.
  • Innovative thinking and process adherence.
  • Professional interaction with tenants and landlords.
  • Reliability, transparency, and a positive attitude.
  • Assertiveness and empathy in client and staff engagement.
  • Organizational and planning capabilities.
  • High moral standards and motivation.

Skills and Competencies

  • Communication, planning, organization, and deadline management.
  • Professionalism and leadership by example.
  • Sensitivity to operational and human capital needs.
  • Ability to foster a productive office environment.

Qualifications and Experience

  • Grade 12 (Matric) and a relevant Diploma or Degree in Property Studies.
  • 1–3 years of experience in property management.
  • Proficiency in MS Office and Excel.
  • Strong attention to detail and numerical accuracy.
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Operations Support – Student Accommodation

R350000 - R550000 Y The Focus Group

Posted today

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Job Description

The Focus Group Cape Town, South Africa 08 October 2025 Junior / Mid 0 - 0 Full Time Cost to Company 1 years - 3 years Skills Property Administration Technical Vendor Management Procurement Financial Planning Budget Management Cost Controlling Audits Compliance Management Microsoft Office Organizational Management Industries Property Asset Management Real Estate Job Description

Job Overview

A leading property management division is seeking an Operations Support professional to assist in the administration, technical coordination, and financial oversight of a student accommodation portfolio. The role requires a detail-oriented individual with strong communication, planning, and technical skills to support the efficient management of building assets and service providers.

Key Responsibilities Portfolio Administration

Manage and file correspondence, documentation, drawings, reports, and task briefs.

Handle internal and external communications professionally.

Compile monthly technical services reports and expenditure applications.

Utilize software for asset management, repairs, and maintenance cost control.

Participate in property management, development, and service provider meetings.

HR and industrial relations procedures (Labour Relations Act).

Implement company policies, technical specifications, and contract terms.

Manage procurement processes nationally.

Coordinate audits and submit tenders and proposals for new business.

Oversee documentation handover for new developments and upgrades.

Maintain and file electrical compliance certificates.

Ensure major expenses align with budget timelines.

Communicate with stakeholders regarding maintenance and service work.

Ensure contracted services meet service agreement standards.

Provide reports to Asset Managers and attend monthly portfolio meetings.

Assist with day-to-day maintenance issues and service contract audits.

Support compilation of expense schedules, ops cost schedules, and national rates.

Monitor staff performance and training needs.

Financial Budgeting and Cost Control

Assist in formulating and managing annual repairs and maintenance budgets.

Update planned maintenance budgets and control expenditures.

Manage facilities cost allocation and recovery.

Expedite orders and invoices and adjudicate tenders/quotations.

expenditure and authority limits procedures.

Provide operating cost budgets for new developments.

Technical Support and Service

Attend property-related meetings and support new developments and inspections.

Liaise with customers regarding service requests and deficiencies.

Coordinate with service providers for query resolution and service delivery.

Ensure fair use of service providers per company policy.

Liaise with local authorities and government departments.

Maintenance of Building Assets

Maintain building assets per investment strategy and benchmarks:

Mechanical, electrical, civil, structural, security, fire control, garden reticulation, lifts, escalators, and conveyors.

Conduct annual building condition audits and due diligence surveys.

Candidate Profile

The ideal candidate will demonstrate:

Strong communication and time management skills.

Innovative thinking and process adherence.

Professional interaction with tenants and landlords.

Reliability, transparency, and a positive attitude.

Assertiveness and empathy in client and staff engagement.

Organizational and planning capabilities.

High moral standards and motivation.

Skills and Competencies

Communication, planning, organization, and deadline management.

Professionalism and leadership by example.

Sensitivity to operational and human capital needs.

Ability to foster a productive office environment.

Qualifications and Experience

Grade 12 (Matric) and a relevant Diploma or Degree in Property Studies.

1–3 years of experience in property management.

Proficiency in MS Office and Excel.

Strong attention to detail and numerical accuracy.

This advertiser has chosen not to accept applicants from your region.
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JP - Academic Support Teacher

R150000 - R250000 Y St Stithians

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Job Description

The Junior Preparatory invites applications for the abovementioned position, which will be available from 01 January 2026.

Applications are invited from suitably qualified and experienced individuals who believe they have the required skills and competencies to take on this position.

The requirements for this position are:

  • Suitable qualifications in Inclusive Education and Foundation Phase Teaching
  • An understanding and passion for children who learn differently
  • An understanding of the value of inclusive education
  • A fundamentally future-orientated approach to teaching and learning
  • A keenness and a capacity to be strongly committed to the wide-ranging nature of the demands of such a position
  • A passion for teaching and for the young people whose learning you would be expected to inspire
  • An ability to be flexible, innovative and embrace change
  • Computer literacy and experience in integrating IT into your teaching and learning
  • An unequivocal commitment to working as part of an accomplished, multi-disciplinary team
  • A commitment to on-going research, personal and professional development
  • An awareness of the nature of our College and willingness to commit to its all-round ethos, co-curricular activities and pastoral approach
  • Ability to embrace diversity and transformation in all aspects of school life
  • Proof of registration with SACE supported by a sexual offender's clearance certificate
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Temporary Academic Support Administrator

Centurion, Gauteng R200000 - R400000 Y Optimi Holdings (Pty) Ltd

Posted today

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Job Description

Optimi is looking for highly motivated individuals with good communication skills to join the team as Academic Support Administrators. The ideal candidates should be able to work in a fast-paced environment, be a team player and have an approachable personality.

REQUIREMENTS

  • Grade 12.
  • Administration and Client Services Qualification.
  • A minimum of 3 years experience in a similar role.
  • Familiarity with Microsoft Office Suite.
  • Be proficient in English, both verbal and written communication.
  • Must be assertive.

DUTIES

  • Export class lists on Power BI.
  • Add students to their classes.
  • Assist with IOS supplementary exams by receiving declaration forms and adding student names on Microsoft Teams for the supplementary exam sessions.
  • Handle all client enquiries on Zoho for Academic operations.
  • Add students and invigilators to Microsoft Teams.
  • Assist teachers with queries.
  • Update class lists.
  • Activate email addresses.

This position is in Centurion.

Should you not receive a call from us in 14 days, please consider your application unsuccessful.

This advertiser has chosen not to accept applicants from your region.

Academic Support Co-ordinator

R60000 - R80000 Y Advtech

Posted today

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Job Description

Direct Reporting Line:

Head Academic

Varsity College is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).

The IIE's Varsity College, Sandton Campus has a vacancy for an Academic Support Co-ordinator.

Duties and Responsibilities:

Academic Department Administrative Support

  • Responsible for the day-to-day administrative support of the campus Academic department across all School/s and Programmes.
  • Compiles, manages and distributes academic reports as required by the campus Academic School/s.
  • Captures student notes in the academic system as and when required.
  • Collaborates with other members of the Academic team (and other departments where applicable) to prepare for, and meet the requirements of the campus PULSE and Groups Internal Audits.
  • Provides academic and administrative support during the campus registration period, including calling for student retention initiatives.
  • Supports the Head: Academic with the Student Evaluation of Teaching (SETS) requirements.
  • Attends the Academic department meetings and records minutes at these meetings when required.
  • Assists with student disciplinary hearings as and when required.
  • Meets project deadlines as determined by the National office and/or the Head: Academic

Independent Contractor (Lecturer) Administration Management

  • Responsible for the day-to-day administrative management of the campus Lecturing (Independent Contractor) team within the relevant School/s.
  • Supports the Programme Manager/s in managing the Lecturers and addresses or directs their queries timeously and accurately.
  • Monitors the lecturer's administrative performance, for example: the timeous submission of timesheets and documentation aligned with audit requirements and company policy.
  • Captures information on the Direct Academic Student Engagement (DASE) tracker and ensures that this tracker is kept up-to-date and accurate at all times.
  • Manages lecturing loads by way of module allocations i.e. Direct Academic Student Engagement tracking (DASE/non-DASE) to ensure the permissible maximum hours are adhered to and are not exceeded.
  • Proactively monitors the Direct Academic Student Engagement (DASE) tracker and reports any Lecturers nearing the maximum permissible hourly allocation to the Head: Academic and relevant Programme Manager/s immediately to ensure that the hours are managed carefully thereafter and not exceeded.
  • Manages and notifies the relevant lecturers of any changes that may affect their designated programmes.
  • Collaborates with the relevant parties (Head: Academic, Programme Managers and the Junior HR Officer: Academic) to advertise campus Lecturer vacancies.
  • Provides first line screening support of Lecturer applications and sets up interviews for shortlisted candidates.
  • Attends mock lectures where required as part of the candidate screening process.
  • Applies for Academic (Classification of Educational Subject Matter: CESM) approval on the HR & Payroll System to determine what module/s each Independent Contractor is approved to lecture on, and ensures that approvals are awarded by the Central Academic Team (CAT) prior to giving the Junior HR Officer: Academic the details to draw up the relevant Independent Contractor Agreements and related Annexures.
  • Collaborates with the Junior HR Officer: Academic on the Lecturer appointment process to ensure that the process is streamlined and all audit and policy/process requirements are met prior to any Independent Contractor Agreements being issued or work being offered or carried out.
  • Provides the Junior HR Officer: Academic with the relevant lecturing schedules needed to complete the Independent Contractor Agreements and associated Annexures.
  • First level approver for the Lecturer timesheet approval process on the HR & Payroll system.
  • Collaborates with the campus Capacity Planning and Timetabling Centre to fulfil the timesheet approval function and checks timeously in the HR & Payroll system on a monthly basis in accordance with the payroll deadlines to ensure that all timesheets are approved and any queries are resolved before the timesheet cut off date.
  • Works with the Academic Department in driving lecturer evaluations.
  • Keeps in constant communication with the Capacity Planning and Timetabling Centre to inform them of module allocation and Lecturer details so that they can set up the relevant VCConnect email addresses and account details timeously.
  • Ensures that all new Lecturers are invited to attend the semester Induction and Orientation sessions as part of their onboarding process.

Campus Synergy and General

  • Assists the Academic department with the co-ordination of academic workshops when required.
  • Assists in identifying at risk students and lecturers and directs academic related queries to the relevant Academic team member timeously.
  • Liaises with the Capacity Planning and Timetabling Centre and manages the Programme Managers class visit schedule on a regular basis.
  • Addresses queries with the relevant National office Academic Support team members, and rolls-out directives or projects as and when required.
  • Collaborates with all departments on campus to facilitate optimal performance within the portfolio or scope of duties.
  • Complies with The Protection of Personal Information Act (POPIA) legislation relevant to the role.

Competencies Required:

  • Advanced administrative and organisational skills
  • Computer and system proficiency
  • Problem solving skills
  • Advanced communication
  • Time management & prioritisation skills
  • Best suited to a friendly, organised and methodical person who works accurately and is able to handle pressure.

Qualification Requirements:

  • Minimum of a National Diploma/Advanced Certificate (NQF Level 6). However, candidates in their final year of their studies (NQF Level 6) who are currently employed at the company will also be considered for the role.
  • Advanced Diploma or Degree (NQF Level 7) advantageous.

Experience Requirements:

  • Minimum of two years administrative experience, ideally within a tertiary academic environment.

Working Hours:

  • Monday to Friday: 08:00 -17:00

Salary:

  • Competitive salary commensurate with experience.

Benefits:

  • Lifelong learning opportunities through LinkedIn Learning subscriptions.
  • Staff and family discounts on educational programs within our brand portfolio.
  • Incentive bonus structure based on performance and achievement of goals.
  • Provident fund contributions, including Death & Funeral Cover, to support your financial well-being and future planning.
  • Birthday vouchers to celebrate your special day.
  • Competitive annual leave allowance for well-deserved time off and rejuvenation.

Application Response:

  • Due to the high volume of CVs received, please note that personal contact with all applicants may not be feasible. Only candidates whose qualifications and skills closely align with the position requirements will be contacted for interviews.

Technical Support:

  • Should you experience technical difficulties applying for the position, kindly use the following URL for further assistance :

The IIE Varsity College, IIE Vega and IIE MSA is an Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.

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