61 Learning Specialist jobs in South Africa

Dentons is designed to be different. We are driven to always be the firm of the future, to challenge the status quo, and to provide holistic business solutions to our clients in new and innovative ways. We are the lightbulb moments. The bold ideas. We are the world's largest global law firm, with 12,000+ people across 80+ countries. Driven by the diverse perspectives of our people, our clients, and our communities, we combine local knowledge with global insight.

We are seeking a dynamic Change and Learning Specialist to drive successful implementation, adoption, and optimization of SAP SuccessFactors across Dentons. This role focuses on change management, stakeholder engagement, release readiness, and learning enablement, ensuring users effectively leverage SuccessFactors modules.

• Collaborate with project teams to design communication strategies, translating technical updates into clear messages for diverse audiences.
• Integrate change management activities into project plans, tracking and assessing the effectiveness of initiatives for smooth adoption.
• Conduct training needs assessments and design engaging learning programs using various modalities.
• Partner with support teams to prepare release notes and maintain user documentation, ensuring alignment with system priorities.
• Design and deliver training experiences using instructor-led, eLearning, microlearning, and job aids, continuously improving based on feedback.
• Lead the development of multilingual content, ensuring accessibility and relevance for diverse audiences.
• Establish best practices for learning content management to maintain high quality and accessibility.
• Support go-live periods by facilitating smooth transitions and resolving outstanding issues.

• Minimum of 5 years' experience in SAP SuccessFactors implementation and support, preferably in a global environment.
• Hands-on experience with SAP SuccessFactors modules and strong grounding in change management principles.
• Exceptional communication and presentation skills, with the ability to simplify complexity and build trust across stakeholders.
• Bachelor's degree in Human Resources, Business Administration, Information Technology, or related field, with certification in Change Management preferred.
• Strong background in Learning Management Systems (LMS) and HRIS platforms, with proven success in designing and delivering training programs.
• Familiarity with AI-enabled tools and Agile project delivery methodologies is an advantage.
• Influential and collaborative with the ability to build trust and alignment across diverse stakeholders.
• Adaptable and resilient, comfortable working in dynamic, evolving environments, with a detail-oriented approach to deliver high-quality outcomes.

Remuneration and benefits package will reflect the successful candidates experience and country where hired.

• Shape the future of HR technology in a global organization.
• Collaborate with diverse teams across multiple countries.
• Drive innovation with early adoption of cloud and digital platforms.
• Be part of a forward-looking technology team committed to excellence.

mothers2mothers (m2m) is a proudly African NGO that unlocks the power of women to end health inequities. We employ, train, and support women living with HIV as frontline health workers across sub-Saharan Africa—called Mentor Mothers. These women deliver life-saving health services, educate communities, and create brighter futures for millions of families. Since 2001, m2m has reached over 17 million women and children with critical health services and support, proving that when women lead, communities thrive. We have also partnered with governments on more than 10 major initiatives to scale our impact. Now, at a time of unprecedented disruption to funding models for NGOs, we are more determined than ever to achieve our dream of helping to end the HIV/AIDS pandemic by 2030, and create a future where health for all creates opportunity for all. That vision requires bold philanthropic investment — and that's where you come in. For more information, visit

Job Title

Learning Design Specialist

Organisation Levels

mothers2mothers -> m2m Head Office -> Programmes

Location

Cape Town - , 8000 ZA (Primary)

Type of position

Permanent

Education

Degree

Closing Date

31/10/2025

Job Description

mothers2mothers (m2m) is an African-based non-governmental organisation (NGO) that employs women living with HIV as frontline community health workers (CHWs) called Mentor Mothers and Peer Mentors, in health facilities and surrounding communities across ten countries in sub-Saharan Africa. m2m's Strategic Plan aims to address Africa's biggest health challenges towards our vision of Healthy Women, Healthy Families, Healthier World. We have expanded our model with the ambition of become a leading primary healthcare organization contributing to the acceleration of Universal Health Coverage on the continent, while continuing to prevent and treat HIV.

The shortage of CHWs in sub-Saharan Africa is a mission critical barrier to achieving Universal Health Coverage and reducing health disparities. Addressing this shortage remains imperative for improving access to quality healthcare for individuals and communities. Investing in learning and development, training, mentoring, and supporting CHWs is essential for improving population-based health outcomes and addressing health inequity in sub-Saharan Africa.

Against this background, m2m is building on its 20-year track record of training more than 11,700 Peer Mentors, by embarking on a critical strategic objective over the next five years – the development and implementation of the m2m Smart Learning Solution. m2mSLS harnesses the power of innovative 21st century learning technology (i.e. personalized, adaptive, "smart" learning) of accredited curricula on the Totara Talent Experience Platform to deliver affordable, effective training and education of the sub-Saharan health workforce at scale – starting with CHWs.

Against this background, m2m seeks to recruit a skilled Learning Design Specialist to support in the operationalisation of this world-class Smart Learning Solution. The Learning Design Specialist at m2m is responsible for overseeing the daily operations of the Learning Design team. In this respect, m2m seeks a candidate for this role who possesses excellent skills in managing teams and stakeholders, along with a proven understanding of, and track record in executing, the most current concepts in smart learning. The incumbent in this position will be accountable for executing, enhancing and streamlining learning design processes, managing operations, facilitating onboarding, upholding quality standards, contributing to the enhancement of the design strategy, and ensuring the timely and scoped development of m2m's curricula / curricula featured on the m2mSLS.

Key Performance Areas:

Leadership and Management:

• Support the recruitment and onboarding of all Learning Design team members, including permanent staff, freelancers, contract workers and/or consultants.
• Lead, mentor and grow a team of effective Learning Designers.
• Apply agile practices to allocate team resources efficiently, balancing workloads and skill sets to ensure projects are completed effectively and on time.
• Establish key performance indicators (KPIs) for direct reports and track their progress, providing regular feedback to team members to ensure they meet or exceed performance expectations.
• Foster a culture of continuous learning and development within the team, ensuring each member receives training and coaching to enhance their skills and expertise.

Design and Development:

• Liaise with a wide range of internal and external stakeholders, including Learning Technology, Innovation and Digital Transformation Unit, Primary Health Care Unit, Country Technical Unit, and SLS vendors to ensure effective and collaborative design and smart learning curricula delivery.
• Develop guidance documents and policies and contribute to departmental / unit process development and improvement.
• Identify appropriate tools and software to improve the delivery of smart learning courses and curricula.
• Manage the procurement of learning design resources.
• Develop innovative smart learning and blended online learning approaches.
• Lead the creation of learning design plans, storyboards, and content outlines, making sure they follow sound smart learning principles.
• Oversee the creation of multimedia learning assets, including e-learning modules, videos, infographics, and assessments.
• Ensure the creation of inspiring, engaging, and dynamic learner experiences.
• Ensure that all learning materials are designed and developed with accessibility in mind, meeting all relevant accessibility standards and guidelines.
• Ensure quality editing and proofreading of all learning content.
• Incorporate insights from user testing into the curriculum development process, ensuring that the learning solutions are user-friendly and effective.
• Manage the content licensing and permissions process, ensuring compliance with legal requirements and protection of intellectual property.

Learning Technology:

• Manage production planning in the context of Learning Technology – specifically Totara TXP.
• Work closely with the TXP Administrator to maintain and optimise the e-learning platform for effective content delivery.
• Support the operationalisation of the digital content strategy, collaboratively with Totara TXP Administrator and in-house Totara Support Team.

Quality Assurance and Quality Improvement:

• Conduct regular reviews and audits of learning materials / curricula for accuracy, consistency, and adherence to established quality standards.
• Work with the Senior Manager, m2mSLS to design, test, develop and evaluate new and existing educational models and products.
• Manage quality assurance processes, and work on evaluation strategies to review the effectiveness of learning design strategy.
• Create mechanisms for collecting and analysing feedback from learners and stakeholders, using this data to make continuous improvements.
• Stay informed about industry best practices, benchmark against competitors, and continuously evolve the quality standards based on market trends.
• Oversee management of the asset tracking process, ensuring that all resources and content are accounted for.
• Oversee royalty payments as applicable.

Project Management:

• Initiate planning processes for course evaluations and new course / curriculum development.
• Support the development of comprehensive work plans for curriculum design projects, outlining clear objectives, milestones, timelines, and resource allocation.
• Manage projects and work with various operational stakeholders to ensure that deadlines are adhered to and that project communication takes place in a timely and effective manner.
• Maintain open and transparent communication with project stakeholders, providing regular updates and addressing concerns or questions as they arise.
• Employ project management methodologies and tools to track project progress, manage risks, and ensure successful project outcomes.

Budget Management:

• Working with Senior Manager, m2mSLS, to ensure capacity allocations align with unit budget.

Job Requirements

Qualifications and Experience:

• Bachelor's degree, plus 3+ years of relevant experience in learning design / learning and development, public health, education, or a related field. Honours Degree preferred.
• 3+ years of team leadership/mid-management experience.
• Proven skills and experience in learning design and the development of learner-centred digital learning experiences and resources.
• Practical knowledge of digital learning principles and practices, as well as current and future trends in digital technologies.
• Demonstrated experience in smart learning design, quality assurance and quality improvement.
• Demonstrated project management skills in the development of digital content for online courses / curricula.
• Knowledge of public health-related topics is a strong demonstration.

Competencies Required:

• Exceptional attention to detail and accuracy.
• Ability to work independently and in a team.
• Strong written, verbal, presentation and visual communication skills.
• Dynamic, innovative, results and action-oriented team leader.
• Excellent organisational and interpersonal skills with experience managing teams.
• Ability to think creatively and systematically at all project levels.

mothers2mothers is an equal opportunity employer. We particularly encourage applications from people living with HIV and AIDS (PLWHA), people with disabilities, women and previously disadvantaged people. Competitive salary packages will be negotiable in accordance with m2m's remuneration policies.

Learning & Development Specialist– Cape Town/ Pretoria

Nal'ibali's mission is to spark a love of stories, build language and literacy skills, and promote a lifelong reading culture in homes, schools and communities across South Africa. Our work transforms communities into learning spaces whether in the homes, centres, schools and community spaces children get adequate opportunities to read and engage with enticing content, stories.

We are seeking a Learning & Development Specialist who will design, implement, and monitor structured training initiatives for both our internal staff and our external literacy Programmes. This is a dual-focus role that will help employees thrive in their roles while ensuring high-quality, standardized training delivery to strengthen literacy outcomes nationwide.

Role and responsibilities:

HR – Internal Learning & Development (50%)

Learning and Development Strategy Implementation

• Roll out Nal'ibali's Learning & Development strategy in line with organisational priorities.
• Design and implement policies and frameworks for internal learning.
• Align training plans with workforce planning and performance management.
• Engage leadership to ensure buy-in for L&D initiatives.
• Translate organisational goals into measurable training outcomes.
• Create a 3–5-year Learning and Development roadmap to support growth.
• Benchmark Nal'ibali's training practices against NGO/education sector standards.
• Promote a culture of continuous learning across all levels.
• Develop annual Learning and Development budgets and manage expenditure.
• Provide input to HR policy updates relating to staff development.

Training Coordination & Facilitation

• Source, assess, and contract reputable training providers.
• Schedule training sessions across departments with minimal disruption.
• Facilitate selected in-house training (onboarding, soft skills, leadership, compliance).
• Manage logistics for both virtual and in-person sessions.
• Provide guidance to managers on training requests.
• Develop training evaluation tools (surveys, feedback forms).
• Ensure training is accessible to staff in all provinces.
• Create blended learning opportunities (online + classroom).
• Manage training materials and content library.
• Track facilitator performance and quality of deliver

Skills Gap Analysis & Career Development

• Conduct organisation-wide training needs analysis annually.
• Collaborate with line managers to map team-specific skills requirements.
• Develop and implement individual development plans
• Support career pathing and succession planning.
• Identify high-potential employees for leadership pipelines.
• Develop competency frameworks for key job roles.
• Conduct skills audits aligned with changing literacy programme needs.
• Provide coaching and mentoring support to staff.
• Maintain an updated skills matrix for reporting to HR and leadership.

Learning and Development Monitoring & Reporting

• Track attendance, participation, and completion rates.
• Develop dashboards for monitoring Learning and Development progress.
• Produce quarterly training reports for Head of HR and Operations.
• Track training spend against budget.
• Ensure compliance with SETA or accreditation requirements.
• Document and share success stories of staff development.
• Analyze training Return on Investment.
• Identify and report training challenges and solutions.
• Ensure timely submission of reports to leadership.
• Keep up-to-date records of all training interventions

Programmes – External Capacity Building (50%)

Training Design & Standardization

• Develop, review, and standardize training toolkits and materials.
• Ensure training aligns with Nal'ibali's reading-for-enjoyment model.
• Incorporate adult learning principles and participatory methods.
• Collaborate with content experts to adapt literacy training.
• Localize training materials for use across provinces.
• Design e-learning solutions for wider reach and growth potential.
• Ensure training materials meet quality and cultural sensitivity standards.
• Keep all training resources current, organized, and centrally accessible.
• Drive accreditation processes for training courses.
• Innovate with multimedia and digital learning content.

Stakeholder Training Delivery

• Facilitate workshops for community reading club leaders and literacy activists.
• Train Department of Education officials and partner NGOs.
• Support Provincial Coordinators with provincial training rollouts.
• Deliver training-of-trainers sessions.
• Provide post-training coaching and mentoring.
• Adapt delivery methods to suit community contexts.
• Foster strong relationships with stakeholders.
• Ensure inclusiveness and accessibility in training delivery.
• Respond to emerging training needs from field feedback.
• Provide field support during programme activations and events.

Training Quality Assurance, Impact Tracking & Reporting

• Monitor delivery of training sessions for quality and consistency.
• Conduct participant feedback surveys after every session.
• Gather and analyze impact data from Programmes team.
• Track participation and outcomes using standardized tools.
• Conduct regular reviews of training effectiveness.
• Provide recommendations for improvement based on evidence.
• Share learnings with Head of Programmes, Impact and Partnerships and Programme managers.
• Maintain compliance with donor and partner reporting requirements.
• Present training outcomes to the Leadership team.
• Ensure alignment between internal HR L&D and external capacity building.

Requirements (Qualifications):

• Bachelor's degree in HR, Education, Training & Development, or a related field.
• At least 3–5 years' experience in an L&D, Training Specialist, or Capacity Building role.
• Excellent communication skills in English; proficiency in at least one additional South African language an advantage.
• Proficiency in MS Office 365
• Knowledge of Learning Management Systems advantageous

Competencies:

• Driven to collaborate and partner respectfully across departments and external stakeholders.
• Highly proactive with strong self-leadership.
• Pioneering and resilient, yet flexible and open to working in fast-paced environments.
• Organized and detail-oriented, ensuring consistent and efficient workflows.
• Strategic and analytical thinker with strong evaluation and problem-solving skills.
• Strong facilitation, coaching, and mentoring skills.
• Solution-driven and resourceful, with a sense of urgency.
• Passionate about literacy, education, and making a social impact.
• Strong cultural sensitivity and ability to work with diverse communities.
• Proven record of working in NGOs, education, or literacy development (advantageous).

Job Type: Full-time

Work Location: In person

Application Deadline: 2025/10/24

GET TO KNOW ALORICA

At Alorica, we only do one thing – make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.

Job Summary
Performs responsible supervisory work educating, testing, and coaching new hires to a specified account using curricula and materials specialized to a particular account. Direct supervision is exercised over subordinate personnel.

job Responsibilities

• Conducts new hire, program revision and remedial training following instructional guides
• Evaluates trainee performance
• Provides written evaluations of employee performance to management as required
• Maintains positive, consistent communication with departments and corporate staff
• Reports on progress of assigned projects to Training Manager
• Maintains ongoing dialogue with department heads as needed
• Maintains accurate training records

Other Related Duties

• Perform other duties as assigned

Minimum Education and Experience:

• Possession of a High School Degree, GED or other equivalent education; Associates degree preferred
• Two (2) years' experience in training and/or customer call center experience

Knowledge, Skills And Abilities

• Demonstrated knowledge of adult learning techniques and best practices in training delivery
• Demonstrated knowledge of specific account provisions, products, and policies
• Ability to communicate effectively both orally and in writing
• Excellent listening skills
• Demonstrated proficiency of presentation skills
• A wide degree of creativity and latitude is expected
• Knowledge of Microsoft Word, Excel, and PowerPoint

Work Environment

• Ability to work in a fast paced, ever changing environment

Physical Demands

• Some domestic travel
• Ability to stand while conducting training classes
• Ability to travel to centers to deliver training or to monitor, evaluate and coach team members

If you are interested, please send us your CV in English.

Applications will be processed in strict confidentiality.

Only short-listed candidates will be contacted.

The personal data of the applicants will be processed in strict confidentiality by Alorica solely for the purposes of selection and recruitment and will not be transferred to other data controllers unless required by law. Applicants provide their personal data on a voluntary basis and will have the right to access and correct their personal data within a reasonable time upon filing a written request.

Why Join Tronox?

Our global reach is strengthened by our human connections. We challenge one another to deliver excellence and encourage our people to think big. Together, we develop innovations that make products vibrant and durable as we contribute to a cleaner world.

When you join Tronox, you'll work with brilliant people, close to home and around the world. We offer a dynamic, supportive environment that empowers you to achieve your fullest potential - because we recognize that when you grow, we grow.

In addition to offering a competitive salary and benefits, we provide a work experience that prioritizes what truly matters:

• We strive for excellence in safety and sustainability, focusing on what is critical to improve how we operate and to enhance the communities where we work and live.
• We provide challenging work and encourage innovative thinking, collaborating closely to bring our best ideas forward and add value for our customers.
• We invest in and value the success of our people, empowering them to take charge of their personal and professional development.
• We are unified globally and strengthened locally, leveraging the most culturally and geographically diverse team in the industry to connect better around the world.

Position Title

Learning & Development Specialist

Location

Central Processing Complex, Empangeni - KZN Sands

Position Overview

The Engineering Learning and Development Specialist will be responsible for the development of apprentices and engineering employees. This role involves coordinating and executing training requirements within the training cycle, including training needs analysis, design and development, delivery or facilitation, practical assessments, impact analysis, and quality assurance.

Qualifications & Experience

• Grade 12 (Mandatory)
• Diploma in Occupationally Directed Education Training and Development Practices (Advantageous)
• National Certificate in Metal production Qualification (Mandatory), unless a degree in chemical/metallurgical engineering has been obtained.
• BCom or BA degree with specialization in Human Resources Development (Advantageous)
• A degree in chemical/metallurgical engineering would be a strong advantage
• Drivers' License (Mandatory)
• Computer Literacy in Microsoft and related packages (Mandatory)
• Learning Management System experience (SAP/SuccessFactors or other system(s)
• 5-10 years relevant experience within a heavy Industry/ Mining/ Production/Smelting Environment (Mandatory)

Job Responsibilities

Training

• Facilitation of training, including operational, leadership, soft skills training, amongst other interventions
• Provides global coordination and support for LMS management, L&D reporting, content development e.g. e-learning, Articulate etc.
• Runs the day-to-day operations of the learning management system (LMS) and related technologies.
• Maintains accurate training records, monitoring costs of training activities for area of responsibility
• Track and analyze effectiveness of training programmes and impact on the job
• Conducting training needs analysis and identifying employees' training needs.
• Develop and update training materials to reflect needs at operational level and support continuous improvement initiatives.
• Assist with planning and implementation of new training programmes in line with best practice and business requirements.
• Ensures compliance with all applicable policies, procedures and work instructions.
• Plan and scheduling of global training programmes and activities.
• Conduct practical and theoretical training and ensure course content is relevant and meets the needs of learners. Ensure all planning is in line with production schedules.
• Delivers various learning interventions, including classroom, one-on-one coaching, on-the job training, and one-on-one assessment.
• Coach and mentor learnerships/programmes within the business.
• Have vast knowledge of organizational legal compliance with relevant legislation e.g., Skills Development Act. (Social and Labour Plan, Workplace Skills Plan/Annual Training Report, BBBEE, Mining Charter)

Auditing

• Conduct competency audits for departmental training.
• Conduct ad hoc audits on plant operators to ensure that the operators' skills are at the right level and highlight opportunities for improvement with respective managers.

Safe and Healthy Work Environment

• Ensure all safety procedures and practices are adhered to during the training process.
• Promote Good housekeeping practices and account for safety.
• Contribute towards a high performing culture and engaged workforce.
• Ensure a zero-harm work environment for all.

Customer Service and Relationships

• Maintain trusted partnerships between learning and development and internal/external customers.

Learning and Growth

• Participating in and contributing towards the full cycle of talent management
• Conduct assessments following training interventions and measure skills proficiency
• Maintain accurate and current training records
• Promote a culture of learning within the organization
• Provide information and advice regarding skills development related issues.

NOTE:

• Pre-screening evaluation will form part of the selection process.
• Successful applicants will be required to undergo a medical assessment.
• Psychometric evaluations may form part of the selection process
• Appointments will be made in accordance with the Tronox Employment Equity Policy. Females and people with disabilities are encouraged to apply.

POPIA Disclaimer

By sending your CV and application you agree to:

• The processing of your personal information and sharing it with third parties for verifications.
• The exercising of your rights provided for by POPIA.
• To acknowledge that TRONOX (Pty) Ltd will keep the record of your personal information confidential.
• Should you not hear from Tronox Sands within (4) weeks of the closing date, please consider your application as being unsuccessful.

Feltex seeking an experienced
Learning & Development Specialist
to oversee the design, delivery, and evaluation of occupationally directed education, training, and development initiatives across its operations. The successful incumbent will be responsible for ensuring impactful learning solutions, compliance with legislative and skills development requirements, effective training interventions, and strong learning governance.

This role plays a key part in
supporting organisational performance
by enhancing leadership and employee capability, driving continuous learning, monitoring skills development outcomes, and embedding a culture of growth. The Learning & Development Specialist will also lead training initiatives, collaborate closely with line managers and business leadership, and ensure that all learning practices align with organisational objectives.

Feltex seeking an experienced Learning & Development Specialist to oversee the design, delivery, and evaluation of occupationally directed education, training, and development initiatives across its operations. The successful incumbent will be responsible for ensuring impactful learning solutions, compliance with legislative and skills development requirements, effective training interventions, and strong learning governance.

This role plays a key part in supporting organisational performance by enhancing leadership and employee capability, driving continuous learning, monitoring skills development outcomes, and embedding a culture of growth. The Learning & Development Specialist will also lead training initiatives, collaborate closely with line managers and business leadership, and ensure that all learning practices align with organisational objectives.

• Grade 12
• National Diploma in Human Resource Management or relevant tertiary qualification in the Education, Training and Development field at NQF level 6
• Minimum 2-3 years in a similar role
• Additional Requirement (Advantageous): Registered Skills Development Facilitator / Coach and Mentor / Assessor and Moderator

HR Legislation:

• Translate legislative changes into relevant HR Policies and Practices.
• An in depth understanding of and to comply with the relevant HR Legislation (Labour Relations Act, Employment Equity Act, BBBEE Act, Skills Development Act, MIBCO Main Agreement etc.)

Employment Equity:

• Participate in the implementation and utilisation of equity related processes.

BBBEE:

• Create an awareness of BBBEE within the Group.
• Assist the Learning & Development Manager with the skills element within BBBEE.

Training and Development:

• Assist the line managers and facilitators in identifying employee training needs and problem solving around these issues.
• Analyse the individual development plans of employees to understand the training and development requirements.
• Discuss with external suppliers and facilitators on specific requirements of the learning and development intervention and source details, as defined in the training strategy, in order to meet organisational, departmental and individual development needs. (evaluate the programmes using accepted criteria).
• Schedule staff to attend internal and external learning events in accordance with the wider learning and development strategy.
• Develop material for in-house training.
• Ensure that appropriate resources are available, e.g. venue, equipment, course material, manpower, etc.
• Collate training information for audit purposes – BBBEE, ISO etc.
• Participate in audits and ensure recommendations are actioned.
• Facilitate internal training interventions.
• Gather information for learning communications i.e. noticeboards, newsletters etc.
• Collate learning and development evaluations to enable amendments to programmes.
• Provide technical expertise on external industry committees and bodies.

Administration:

• Prepare learning and development materials to a consistently high standard and ensure that they reach the delegates/facilitators within agreed timescales.
• Update the learning and development calendar.

Workplace Assessments:

• Administer, coordinate and maintain assessment records.
• Coordinate Standards Based Assessments processes and conduct outcomes-based assessments.

SETA Management:

• Manage learners and learnerships through the SETA.
• Co-ordinate and provide input into the Workplace Skills Plan to ensure accurate and timely submission.
• Provide administrative support in the skills development levy claim process.
• Perform programme planning, co-ordination and qualification development within the SETA framework.

Reporting:

• Compile Training and Development monthly reports

Discovery Institute of Training
Learning & Development Specialist
Sandton- Hybrid
Primary Function Of The Role
KEY PURPOSE
The vacancy is for a
Learning and Development Specialist
to join the Discovery Institute of Training. This role is responsible for designing, developing, delivering, and implementing impactful learning solutions that build capability across various roles and levels within Discovery. These include leadership development, core (soft) skills, and business performance support, using a mix of in-person facilitation, virtual training, and digital formats. In addition to design responsibilities, this role will also be accountable for the effective delivery and facilitation of training interventions across multiple modalities, ensuring meaningful learning experiences and driving behaviour change and performance improvement.

KEY OUTPUTS

• Learning needs analysis and stakeholder consultation: Conduct in-depth learning needs analyses in consultation with a wide range of stakeholders on all levels. Identify skills gaps, performance challenges, and capability needs across the organisation.
• Design, development, and delivery of learning solutions: Design, develop, and deliver high-impact learning interventions using a blended learning approach, including in-person facilitation, virtual training, and digital content, to support leadership development, core (soft) skills, and business performance.
• Training facilitation: Facilitate engaging, high-quality leadership development and core (soft) skills training sessions that drive behaviour change and performance outcomes. Ensure facilitation is tailored to the audience and aligned with business objectives.
• Learning project initiation and management: Initiate and manage custom learning and business support initiatives that align with business strategy and drive measurable impact. Propose and implement new tools, methodologies, and learning solutions that positively influence performance.
• Strategic contribution and innovation: Actively contribute to the strategic planning and continuous improvement of the Discovery Institute of Training. Use deep learning and development knowledge and experience to shape departmental direction, propose innovative solutions, and align team outputs with strategic business goals.
• Impact measurement and evaluation: Track, analyse, and report on the effectiveness and business impact of learning initiatives. Use data and feedback to continuously refine and improve learning solutions.
• Champion innovation and the effective use of AI and emerging technologies: Leverage AI and other emerging technologies to enhance the design, development, and delivery of learning solutions. Champion innovation by identifying and implementing new tools, platforms, and methodologies that improve learner engagement, efficiency, and impact. Act as a change agent within the team and organisation by promoting a culture of continuous improvement, experimentation, and future-focused thinking.
• Quality assurance and best practice implementation: Uphold best practices in adult learning, learning design methodologies (e.g., 6Ds, ADDIE), and performance consulting. Ensure learning content and facilitation consistently meet high-quality standards and compliance requirements.

COMPETENCIES

• Learning and development expertise: Deep understanding of adult learning principles, learning design methodologies (e.g., 6Ds, ADDIE), and best practices in training delivery and facilitation.
• Instructional design capability: Strong ability to design and develop engaging, outcomes-based learning experiences across various modalities (classroom, virtual, digital).
• Facilitation skills: Excellent facilitation and presentation skills, with the ability to engage diverse learners across roles and levels, both in-person and virtually.
• Stakeholder management: Strong interpersonal skills and the ability to consult, influence, and build trusted relationships with diverse internal stakeholders at all levels.
• Strategic thinking: Ability to align learning initiatives with business strategy, contribute to departmental planning, and identify opportunities for value creation.
• Project management: Demonstrated ability to manage complex projects, timelines, and cross-functional teams, ensuring successful implementation and measurable outcomes.
• Analytical and impact-driven: Skilled in evaluating learning effectiveness and using data to make informed decisions that drive continuous improvement and business performance.
• Innovation and technology savvy: Forward-thinking and curious, with a passion for exploring and implementing new technologies, including AI, to enhance learning design and delivery.
• Communication and collaboration: Strong verbal and written communication skills, with the ability to collaborate effectively within a team and across departments.
• Agility and adaptability: Comfortable working in a fast-paced, changing environment with the ability to shift priorities, experiment, and respond to evolving business needs.

Qualification And Experience
Minimum qualifications:

• A relevant qualification in Human Resources, Education, Psychology, Organisational Development, Learning and Development, or related field.
• Formal training or certification in Instructional Design, Facilitation Adult Learning, or Learning & Development methodologies (e.g., 6Ds, ADDIE).

Preferred Qualifications

• Postgraduate qualification in Learning and Development, Organisational Psychology, or related field.
• Accreditation in coaching is advantageous.

Experience

• Minimum of 5–7 years' experience in a Learning and Development Specialist role.
• Proven track record of designing, developing and delivering leadership development and soft skills programmes across various levels in a large organisation.
• Proven track record in consulting with stakeholders and conducting learning needs analysis.
• Extensive experience designing, developing, and facilitating learning solutions across multiple formats (in-person, virtual, and digital).
• Strong experience in managing end-to-end learning or capability-building projects, including measurement of impact.
• Demonstrated success in contributing to strategic L&D initiatives within a complex business environment.
• Experience in working with or within financial services is advantageous.
• Experience using AI-driven tools to design and deliver learning experiences is strongly preferred.

EMPLOYMENT EQUITY

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.