331 Jobs in Polokwane

Regional Franchise Manager required in the QSR Industry - Polokwane area

POSITION INFO : Responsibilities :

• Operational Oversight :

Monitor daily operations across all regional outlets to ensure adherence to brand standards, SOPs, and customer service excellence.

• Franchisee Support & Development :

Build strong relationships with franchisees, guiding business performance, marketing initiatives, and operational improvements.

• Performance Management :

Analyze sales, labor, and cost metrics. Identify underperforming stores and implement corrective action plans.

• Training & Compliance :

Ensure franchisees and their teams are trained on new products, systems, and compliance requirements (health, safety, labor laws).

• New Store Launches :

Support site selection, store setup, and opening processes for new franchise locations.

• Marketing & Promotions :

Collaborate with marketing teams to roll out regional campaigns and evaluate their effectiveness at the store level.

• Reporting :

Provide regular performance reports to senior leadership, highlighting wins, risks, and opportunities.

Requirements :

• Diploma or Degree in Business, Hospitality, or Franchise Management
• Minimum 5 years’ experience in a multi-unit QSR or franchise operations role
• Strong leadership, coaching, and conflict resolution skills
• Financial acumen with the ability to interpret P&Ls and drive profitability
• Willingness to travel extensively within the region
• Valid driver’s license and own reliable transport

Regional Manager • polokwane, Limpopo, South Africa

Lead a team of Franchise Managers across a high-impact territory
Operations Leadership | Based in/near Polokwane

About Our Client
Our client is a prominent national quick-service restaurant group, rapidly growing with a strong brand reputation. They combine strong operational systems with a people-first culture, offering opportunities for impact and advancement. The company empowers its leaders to drive performance and build lasting customer value.

The Role: Regional Franchise Manager
This senior operational role oversees a team of Franchise Managers within the Limpopo province. You will be accountable for ensuring stores meet financial, operational, and customer service goals while coaching your team to support store excellence.

Key Responsibilities

• Lead and coach a team of Franchise Managers across multiple towns
• Drive regional operational strategy and performance reviews
• Oversee store openings, compliance, and localised interventions
• Report on KPIs and initiate corrective action where needed
• Coordinate with the head office on training, audits, and project execution
• Foster a high-performance, customer-centric culture

About You

• 5+ years in multi-site retail or food service operations
• Proven leadership of field-based teams
• Strong analytical and performance management skills
• High emotional intelligence and the ability to influence stakeholders
• Willing to travel extensively in the region

Desired Skills:

• Management
• franchise
• qsr

Support and coach stores across Polokwane, Jane Furse, and Lebowakgomo
Operations & Retail

About Our Client
Our client is a nationally recognised quick-service restaurant brand with a strong footprint in South Africa. Known for their dynamic expansion and community focus, they're committed to delivering consistent customer experiences and operational excellence. This is an opportunity to join a company that values growth, innovation, and people development.

The Role: Franchise Manager
The Franchise Manager supports a group of stores within the Limpopo region, ensuring compliance with brand standards and operational targets. This role involves coaching store teams, resolving issues, and acting as the primary liaison between franchisees and the head office.

Key Responsibilities

• Conduct regular store visits to assess operational compliance
• Coach and mentor store managers to improve performance
• Monitor sales KPIs and help stores achieve business targets
• Assist with local marketing initiatives and store-level problem-solving
• Ensure brand consistency and customer experience standards are upheld
• Support the rollout of training, audits, and process improvements

About You

• 3+ years in retail or QSR operations, ideally in a multi-site support role
• Strong understanding of customer service and brand standards
• Excellent interpersonal and coaching skills
• Able to travel regularly within the region
• Resilient, adaptable, and hands-on

Desired Skills:

• QSR
• franchise

OPERATIONAL MANAGEMENT

• Ensure store sales objectives are met
• Maximise income streams for the store (Add-ons, GP, etc.)
• Monitor store performance
• Ensure effective implementation of merchandising standards
• Implement marketing initiatives effectively
• Attract and retain a customer base

INVENTORY MANAGEMENT

• Manage functional areas effectively
• Develop necessary job competencies
• Ensure store sales objectives are met
• Maximise income streams for the store (Add-ons, GP, etc.)

CUSTOMER SERVICE

• Exceed customer expectations
• Review mystery shopper reports regularly
• Address product and retail/buy shop complaints promptly
• Foster a service-minded culture among staff to ensure customer satisfaction

PEOPLE MANAGEMENT

• Facilitate employee training and development for the right competencies
• Implement succession planning
• Maintain consistent and effective performance management
• Manage and improve employee relations and satisfaction

ADMINISTRATION

• Ensure adherence to all company policies, procedures, system requirements, and standing instructions
• Manage cash-ups
• Conduct safe checks
• Perform alarm checks
• Maintain administrative files

Job Title: Deputy Director: Governance, Monitoring & Compliance

Job Location: Limpopo, Polokwane
Deadline: July 11, 2025

Requirements:

• An NQF Level 7 qualification recognized by SAQA, preferably in Accounting or Internal Auditing.
• At least five years of experience in the field, including three years at a junior managerial or Assistant Director level in Internal Control or a related field.
• Valid vehicle driver’s license.

Duties:

• Manage compliance with norms, standards, policies, and guidelines. Facilitate policy research and quality assurance for the province. Draft new policies as per Section 18 of the PFMA. Identify innovative monitoring and evaluation methodologies. Draft PFMA compliance reports and manage legislative compliance.
• Develop reporting templates, evaluate financial disclosures, review audited AFS for irregularities, and follow up on unwanted expenditures quarterly. Draft minutes and resolutions for IECC meetings and communicate with departments regarding recommendations. Facilitate listing/delisting of public entities with the National Treasury.
• Review governance compliance of provincial public entities. Support audit steering committees and assess payments in line with NT instructions. Provide technical support to governance structures and facilitate appointment and logistical arrangements for Audit Committees and Technical Committees.
• Manage secretariat functions for governance forums. Monitor reports from the Provincial Legislature and follow up on SCOPA resolutions. Conduct departmental visits and provide technical advice on resolution implementation. Prepare and manage resolution registers and attend public hearings.
• Review audited AFS for unauthorised expenditure and advise on approval. Coordinate with Legal Services for drafting relevant legislation post-SCOPA resolutions.
• Manage the provincial internal control framework, including development, review, and monitoring. Produce reports on internal control status and coordinate forensic investigations.
• Develop and oversee Provincial Investigation Steering Frameworks and serve as Secretariat for Investigation Committees. Liaise with forensic firms, monitor recommendations, and develop MOUs for assistant directors with quarterly performance reviews.
• Support subordinate performance through training, capacity building, and work quality assurance.

Established in 1987, Triton Express has evolved from a modest business in Durban into a sophisticated operation with a comprehensive footprint throughout Southern Africa. As a proud member of the Plennegy Group, Triton Express is dedicated to providing reliable and efficient road freight logistics solutions tailored to the diverse needs of our customers. At Triton Express, we pride ourselves on our commitment to excellence, integrity, and innovation. Our skilled staff are dedicated to delivering a superior delivery experience, ensuring that each customer receives an efficient, dependable, and cost-effective service at all times. Join us and be part of a team that values performance, integrity, and leadership.

The position of Branch Manager has become available at Triton Express in Polokwane.

RESPONSIBILITIES :

• Gathering pertinent business freight service and operational information
• Identifying and evaluating trends and opportunities
• Determining sales / operational strategies, defining objectives and evaluating the outcome

Achieving operational results by

• Monitoring / enforcing the application of Branch inbound / outbound procedures and service standards
• Reviewing operations performance via Freightware and management reports in terms of damages, claims, productivity, PODS processed, load times, customer complaints, delivery problems, special requirements etc.
• Monitoring fleet needs, maintenance costing and sub-contractor service levels
• Handling major customer complaints and problems
• Conducting route re-engineering, as indicated
• Recommending new operations policy / procedures and methods

Maintaining branch administration and financial control by

• Reviewing and authorising creditors’ payments / reconciliations
• Reviewing / authorising petty cash expenditure and reconciliation
• Authorising branch expenditure within agreed limits
• Reviewing and authorising staff change documentation including engagements, terminations, salary / wage adjustments, transfers, promotions etc
• Monitoring the application of all administrative procedures and take action with regard to deviations, including banking, vehicle and tyre maintenance, vehicle logs, etc
• Reviewing branch profit and loss accounts, taking and maintaining appropriate action
• Monitoring outstanding debts and implementing collections, as indicated
• Undertaking branch assets and freight security auditing, investigating and reporting on deviations from asset register or freight holding reports
• Ensuring the maintenance and Integrity of the branch IT and communication systems
• Branch Asset control, such as fleet, building and Maintenance, and company equipment

Maintaining staffing levels, identifying training and development needs within branch by

• Recruiting and selecting branch staff
• Ensuring the orientation of all new and promoted employees
• Developing / ensuring implementation of branch training and development plans
• Ensuring a safe, healthy and secure working environment and compliance with Labour Legislation
• Developing succession and EE plans and personal growth opportunities
• Developing / reviewing position descriptions, communicating job expectations to direct reporting, managing performance, coaching, counseling and disciplining employees to ensure the achievement of performance and productivity standards
• Ensuring compliance with all HR policies, practices and administrative procedures
• Close interaction and motivation with the Sales Teams and clients
• Assisting with New business development, to ensure branch sales targets are met

Developing new business by

• Qualifying potential clients in terms of requirements (volumes, distribution areas, current providers, cargo types etc.) with sales team
• Gathering market intelligence / information in terms of freight service opportunities, competitor activities and reports, accordingly
• Monitoring credit applications submitted by sales team for approval and expediting same

Achieving branch sales results by

• Understanding sales expectations, monitoring team performance and correcting where needed
• Identifying target markets / sales opportunities and routes
• Preparing sales filters, assessing clients against standard profiles, reviewing and setting rates in conjunction with sales team
• Obtaining approval for new client proposals
• Monitoring, investigating, administering and approving client claims

Maintaining client services and sales volumes by

• Handling client enquires, queries and problems and facilitating resolutions
• Conducting monthly and weekly sales meetings with sales staff
• Identifying and capitalize on service / sale extension opportunities
• Advising rate increases and processing procedural changes
• Building client relationships at all level
• Identifying client sales volume declines and implementing corrective action

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Description

Established in 1987, Triton Express has evolved from a modest business in Durban into a sophisticated operation with a comprehensive footprint throughout Southern Africa. As a proud member of the Plennegy Group, Triton Express is dedicated to providing reliable and efficient road freight logistics solutions tailored to the diverse needs of our customers. At Triton Express, we pride ourselves on our commitment to excellence, integrity, and innovation. Our skilled staff are dedicated to delivering a superior delivery experience, ensuring that each customer receives an efficient, dependable, and cost-effective service at all times. Join us and be part of a team that values performance, integrity, and leadership.

Description

Established in 1987, Triton Express has evolved from a modest business in Durban into a sophisticated operation with a comprehensive footprint throughout Southern Africa. As a proud member of the Plennegy Group, Triton Express is dedicated to providing reliable and efficient road freight logistics solutions tailored to the diverse needs of our customers. At Triton Express, we pride ourselves on our commitment to excellence, integrity, and innovation. Our skilled staff are dedicated to delivering a superior delivery experience, ensuring that each customer receives an efficient, dependable, and cost-effective service at all times. Join us and be part of a team that values performance, integrity, and leadership.

The position of Branch Manager has become available at Triton Express in Polokwane.

Responsibilities

Determining branch strategies by

• Gathering pertinent business freight service and operational information
• Identifying and evaluating trends and opportunities
• Determining sales / operational strategies, defining objectives and evaluating the outcome
  
  

• Monitoring / enforcing the application of Branch inbound / outbound procedures and service standards
• Reviewing operations performance via Freightware and management reports in terms of damages, claims, productivity, PODS processed, load times, customer complaints, delivery problems, special requirements etc.
• Monitoring fleet needs, maintenance costing and sub-contractor service levels
• Handling major customer complaints and problems
• Conducting route re-engineering, as indicated
• Recommending new operations policy / procedures and methods
  
  

• Reviewing and authorising creditors’ payments / reconciliations
• Reviewing / authorising petty cash expenditure and reconciliation
• Authorising branch expenditure within agreed limits
• Reviewing and authorising staff change documentation including engagements, terminations, salary / wage adjustments, transfers, promotions etc
• Monitoring the application of all administrative procedures and take action with regard to deviations, including banking, vehicle and tyre maintenance, vehicle logs, etc
• Reviewing branch profit and loss accounts, taking and maintaining appropriate action
• Monitoring outstanding debts and implementing collections, as indicated
• Undertaking branch assets and freight security auditing, investigating and reporting on deviations from asset register or freight holding reports
• Ensuring the maintenance and Integrity of the branch IT and communication systems
• Branch Asset control, such as fleet, building and Maintenance, and company equipment
  
  

• Recruiting and selecting branch staff
• Ensuring the orientation of all new and promoted employees
• Developing / ensuring implementation of branch training and development plans
• Ensuring a safe, healthy and secure working environment and compliance with Labour Legislation
• Developing succession and EE plans and personal growth opportunities
• Developing / reviewing position descriptions, communicating job expectations to direct reporting, managing performance, coaching, counseling and disciplining employees to ensure the achievement of performance and productivity standards
• Ensuring compliance with all HR policies, practices and administrative procedures
• Close interaction and motivation with the Sales Teams and clients
• Assisting with New business development, to ensure branch sales targets are met
  
  

• Qualifying potential clients in terms of requirements (volumes, distribution areas, current providers, cargo types etc.) with sales team
• Gathering market intelligence / information in terms of freight service opportunities, competitor activities and reports, accordingly
• Monitoring credit applications submitted by sales team for approval and expediting same
  
  

• Understanding sales expectations, monitoring team performance and correcting where needed
• Identifying target markets / sales opportunities and routes
• Preparing sales filters, assessing clients against standard profiles, reviewing and setting rates in conjunction with sales team
• Obtaining approval for new client proposals
• Monitoring, investigating, administering and approving client claims
  
  

• Handling client enquires, queries and problems and facilitating resolutions
• Conducting monthly and weekly sales meetings with sales staff
• Identifying and capitalize on service / sale extension opportunities
• Advising rate increases and processing procedural changes
• Building client relationships at all level
• Identifying client sales volume declines and implementing corrective action
  
  

• Grade 12 Minimum (Matric)
• Basic knowledge on Managerial / people management principles
• Strategic Management
• Approximately 3 / 4 years in Transport or freight related environment
• In depth understanding of freight processes, including Freightware and similar Management systems.
• Basic understanding of road transport and traffic ordinances in SA
• Basic understanding of all organisational discipline (Marketing, HR, finance and info technology etc.)
• Computer operation, Basic MS Word, Intermediate Excel ,PowerPoint
• Formal presentation and group facilitation
• Financial interpretation
• Problem solving skills
• Excellent interpersonal skills
• Ability to handle customer queries and complaints – taking the necessary correctly action as and when required
• Ability to work under pressure and to meet deadlines the majority of the time
• Ability to work unsociable hours as and when required
• Ability to communicate on all levels – both internally and externally
• Ability to work unsupervised the majority of the time
• Ability to communicate job expectations to direct reports
• Ability to work as a team player
• In possession of a valid unendorsed driver’s license (code 08)
• Assertive
• Self-motivated
• Reliable
• A high degree of integrity required
• Presentable and of a professional manner
• Excellent time management and administrative skills
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Sales and Business Development
• Industries Truck Transportation

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Summary:

To create an ultimate shopping experience through effective leadership and execution of various sales and merchandising functions within the store. To maximise profitability by understanding the relevant target markets and leading teams to drive a customer centric environment. To initiate and execute various strategies to improve store performance and enhance team productivity.

FUNCTIONS / RESPONSIBILITIES:

Customer Experience

• To demonstrate and ensure all associates project a positive attitude to customers by serving customers promptly, efficiently and in a courteous manner (Greet, Thank, Help).
• To enhance a customer experience by recognizing and resolving conflict promptly, i.e. customer queries or complaints.
• To embrace and enforce the “sunset rule” todays work today.
• To ensure that teams understand and execute the various customer experience initiatives as per company requirement.
• To develop and implement the action plans derived from the customer experience reports.
• To ensure that all associates are attired as per company standards.
• To ensure associates within his/her control have the required skills and product knowledge to provide excellent levels of customer service.
• To ensure associates build a relationship with and delivers service to customers with a specific focus on fulfilling customer needs.
• To ensure optimum service levels in areas of responsibility.

Sales

• To analyze market trends and initiate strategies to improve sales, i.e. competitor shopping etc.
• To analyze and develop action plans to address the store sales performance, by utilizing the daily and weekly sales performance reports.
• To support, coach and motivate teams to exceed the set budgeted sales targets

Expenses

• To plan, monitor and maximize market opportunities to achieve monthly turnover.
• To monitor and control all expenses to prevent over expenditure, i.e. scheduling, overtime, auction costs, stationery, electricity etc.
• To ensure the effective management of TK records, i.e. schedules, leave types, clockings and audit trails etc.
• To ensure that the in-store mark down process is adhered to as per company requirements.
• To ensure the effective management of auction costs as per company procedure.

Stock Loss

• To ensure adherence to all security and risk measures as per compliance standards.
• To ensure that the high risk policy and procedures are adhered to as per company requirements.
• To monitor the implementation of the stock take process and procedures, i.e. stock take count down process, recounts etc.
• To maintain a disciplined control on security in order to minimise shrinkage and damage to goods.
• To implement, execute and maintain stock take post mortem action plans.

Inventory Management

• To ensure stockholding levels are in line with merchandising plans and with sales performance.
• To analyse merchandise movement to highlight slow sellers/fast sellers.
• To ensure that aged /obsolescence stock is actioned as per company procedure.
• To ensure that core stock and promotional lines are maintained as per company standard.
• To analyse all SAP CAR reports and initiate strategies to improve store performance.

Merchandise

• To ensure that the latest version of space planning is implemented and maintained as per company standards.
• To manage the gap scanning process as per company requirements.
• To ensure that visual displays are updated to incorporate and promote new product launches, locally relevant events, festive and seasonal themes as per creative guidelines.
• To ensure stock is displayed as per merchandising standards, i.e. correct PI Labels, bar code and price, SSDMA check on all advertised lines.
• To ensure that signage standards are implemented in accordance with the Signage Manual.

Leadership

• To continuously enhance existing capabilities and develop new skills.
• To ensure that all associates are regularly trained in order to achieve the required standard.
• To coach and develop team in order to achieve the required store standards in relevant areas.
• To ensure that the individual development training pack (IDTP) is completed for his/her team and regular one on one conversations are conducted.
• To ensure that the performance improvement process (PIP) is adhered to.
• To ensure all new associates are on boarded as per company requirements.
• To have a thorough understanding of the IR processes in order to carry out disciplinary investigations and hearings where appropriate.
• To take ownership of the recruitment and selection process.
• To initiate and control the implementation of the succession pipeline, i.e. talent pool across are levels.
• To initiate and facilitate the collaboration between the various teams.
• To act in line with the dominant values of the organization, i.e. act with integrity, service to our customers, strive for excellence and respect for the individual.
• To achieve a win-win outcome when there are conflicting interests and limited resources.

General

• To ensure that all compliance areas are maintained according to business requirement, i.e. OHASA, stock loss, Massmart audits etc.
• To ensure adherence to the role as per the OHASA 16.2 appointee.
• To ensure the overall maintenance and housekeeping standards are diligently adhered to, i.e. company assets, walls, ceiling, air-conditioning, fixtures, stockrooms, security systems etc.
• To acknowledge and action the Store Operations communication.
• To ensure that Management By Walk About (MBWA) is conducted.
• To be supportive, flexible and assist, as and when, required to perform duties that do not fall in this position.
• To keep abreast of retail developments in close proximity to the store.

Requirements:

Minimum Academic, Professional Qualifications & Experience required for this position

Qualifications:

• Matric
• Relevant tertiary qualification advantageous

Experience:

• 5 years retail experience, in a senior management role

Competencies & Skills:

• Talent Management
• Emotional Intelligence
• Planning and improvement
• Manage execution & results
• Customer centric
• Use appropriate judgment
• Performance Management
• Manage ethics & compliance
• Agile
• Strategic and Planning skills
• Solution driven

Compliance:

The position requires trust and honesty and that entails the handling of cash and/or finances, which includes but is not limited to, the handling, administering, processing and distribution of the Company’s monetary resources such as its stock in trade or merchandise.

Location: Limpopo, South Africa

Hire Resolve's client is looking for a motivated and experienced Superintendent Loss Control to join their team in the mining industry in Limpopo. The ideal candidate will have a strong background in safety management and loss control within the mining industry.

1. Develop and implement safety programs and policies to ensure compliance with relevant laws and regulations.
2. Conduct regular safety inspections and audits to identify potential hazards and risks.
3. Coordinate safety training programs for employees and contractors.
4. Investigate accidents, incidents, and near misses to determine root causes and implement corrective actions.
5. Monitor and analyze safety data to identify trends and develop strategies for continuous improvement.
6. Collaborate with other departments to promote a culture of safety and compliance throughout the organization.
7. Manage and lead a team of safety professionals to achieve safety goals and objectives.

1. Bachelor's degree in Safety Management
2. SAMTRAC
3. Train the Trainer
4. Minimum of 5 years of experience in safety management and loss control in the mining industry and in a managerial role
5. Strong knowledge of relevant safety regulations and best practices in the mining industry.
6. Excellent communication and leadership skills.
7. Ability to work independently and manage multiple priorities effectively.

If you meet the above requirements and want to make a career-changing move, apply today by either filling in the online application form or emailing your CV to Hire Resolve at

Please note that correspondence will only be conducted with shortlisted candidates for this position. Should you not hear from us within 3 days, please consider your application unsuccessful.