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Turner & Townsend is looking for an experienced Talent Acquisition Lead to support recruiting efforts across our Africa business. Based in Johannesburg, this role will identify opportunities for improvement, conduct efficiency and effectiveness analyses, and deliver a growth strategy in an ever-changing region with various diverging markets.

This role will take on the following key responsibilities:

• Lead talent acquisition responsibilities in Africa for vacancies across all divisions and locations.
• Develop and lead effective talent acquisition strategies, including conventional and digital campaigns.
• Drive usage and ensure compliance of the ATS functionality.
• Produce monthly analysis on regional talent acquisition performance.
• Manage third-party agency engagement contracts.
• Drive Diversity & Inclusion (D&I) talent acquisition efforts by creating strategies and measuring progress.
• Manage bulk hiring initiatives across the region.
• Create a pipeline of candidates for future opportunities.
• Conduct benchmarking exercises and ensure regional benchmarks are regularly updated.
• Coordinate the Alumni programme for the Africa region.

Qualifications:

You will be a professionally experienced recruiter with proven talent acquisition experience, ideally in the construction sector, specifically within Cost Management, Project Management, or Project Controls disciplines.

You will have:

• Experience managing the end-to-end talent acquisition process.
• Excellent stakeholder management skills.
• Strong organizational skills and the ability to prioritize.
• Proficiency in Microsoft Office.
• Experience managing direct reports.

Additional Information:

Our people share our Purpose and Values. Turner & Townsend provides a great place to work where everyone can make change happen and influence a better world.

We promote a healthy, productive, and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer, celebrating diversity and committed to an inclusive environment for all employees. We encourage applications from all sectors of the community.

If this sounds like a challenge you'd like to hear more about, please submit an application for our recruitment team to review.

Learn more about us through our social media channels:

• Twitter
• Instagram
• LinkedIn

It is strictly against Turner & Townsend policy for candidates to pay any fees related to our recruitment process. No agency working with Turner & Townsend will ask candidates to pay fees at any time.

Any unsolicited resumes/CVs submitted through our website or email are considered property of Turner & Townsend and are not subject to agency payment unless a formal agreement is in place. Agencies must be invited by the Recruitment Team to submit candidates.

Remote Work: Employment Type: Full-time

Key Skills: Illustration, Defence, HVAC, AJAX, Drafting, Customer Development

Experience: Years

Vacancy: 1

ITS NOT JUST AN OPPORTUNITY TO GET ON THE CAREER LADDER.

ITS AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHER

Why do people call us the worlds most international company Is it because we operate in more countries than any other logistics provider Is it because we invented cross border shipping over 45 years ago Or is it perhaps because what we do connects people across the world. And the more we can connect people the better life on earth becomes.

We love our role in the world. And were looking for the right people to help us maintain and grow it. People like you.

Role Context

Full legal and regulatory compliance; aligned with all Regional and Global Policies Initiatives (e.g. Global SOP Score Card KPIs ISO etc) for end-to-end Compliance Quality Process and Efficiency. Focus on achieving KPIs targets as defined by relevant performance score cards and agreed budget targets set for the country ito cost management profitability and productivity targets; aligned to Regional & Global objectives strategies and plans. Coordinating ground operations activities across all functions and networks to ensure optimal performance and premium service quality experience to our customers. Invest in creating a sustainable future whilst minimizing risk and maximizing profitability and ROI.

Key responsibilities

Contribute to the overall strategic direction and management of the country plus the sub-regional ground operations strategy (short and long term) and policies within overall regional DHL context in terms of end-to-end profitability service quality compliance process and productivity.

Manages the profitability growth and investment of the organizations ground operations within country.

Establishes the required ground operations standards and procedures to provide cost-effective superior customer service.

Liaise with relevant departments to bring ground operations expertise to the customer relationship and ensure cost effective premium service offering.

Directs the ground operations budgets within principles set by division / region and proposals for the required investments in infrastructure technology equipment systems networks or any other resources needed in country.

Drive continuous improvement of ground operations processes people systems to enhance capabilities through standardizing operational practices adopting relevant BDPs and optimizing work methods to maximize productivity improvement.

Specifies ground operations service and quality targets within divisional / regional guidelines and ensures the desired results are achieved for the country.

Coordinate support needed from support services including Health & Safety Security and Facilities.

Empower direct reports to make decisions relevant to their role and function.

Autonomy to make a difference generates commitment motivation and enthusiasm to create a best-in-class experience for all customers.

Develop staff to achieve their career aspirations and nurture their intrinsic motivation to achieve their full potential.

Challenges self and others to exceed standards and achieve extraordinary results striving for best-in-class performance.

Approves key personnel decisions for ground operations including team structure role profiles performance targets in co-operation with division leadership.

Develop performance contracts performance targets and KPI for direct staff. Evaluates performance and proposes performance-based compensation for direct staff.

Build departmental capacity and capability to enable achievement of commercial objectives.

Align people competencies to meet the business objectives and manage staff competency levels and performance according to service requirements and business needs.

Develop yearly Ground Operations budget (opex and capex)

Manage Ground Operations budget on a monthly basis to ensure the desired results are achieved.

Coordinates support from relevant stakeholders for GROUND OPS investments. BCA (Business Case Applications) Management and ROI reviews.

Prepares necessary frequent reports for VP OPS SSA Area office and SMT.

Manage trends identified by reviewing customer inquiries service requests and complaints and take the necessary corrective action for sustainable performance.

To manage Ground Operations KPIs standards and reporting Balance operational metrics against operations metrics and translate trends into easy-to-understand reports or presentations for SMT and SSA Area office.

Minimum Requirements

Education & experience

Business Related Qualification

Post-graduate qualification in Business Management (advantage)

Significant years operations experience preferably within transportation or logistics industry minimum 5 years at management level.

Proficiency in all MS Suite Tools : Word Excel PowerPoint Outlook etc.

Solid Communication skills in English spoken and written.

Proven record of accomplishment of managing a large operation with direct reports.

Ability to plan organize control & manage risks.

Strong leadership skills.

Ability to work well under pressure.

We are looking forward to your application.

Required Experience :

Senior Manager

Key Skills

Employee Evaluation,Continuous Improvement,FDA Regulations,Management Experience,Process Improvement,Profit & Loss,Operations Management,Project Management,Strategic Planning,Leadership Experience,P&L Management,Supervising Experience

Employment Type : Full-Time

Experience : years

Vacancy : 1

We are looking for solution-focused individuals with a can-do attitude.

Your commitment to continuous learning makes you tech-agnostic, always seeking the best way to execute a project or task.

You share our philosophy of purpose-driven development to ensure the best outcomes for our clients.

Like us, you believe in a strong work ethic and take pride in your code quality.

You see the big picture and strive for the sense of accomplishment from successfully executing projects, such as an online marketplace geared for growth.

Lastly, you enjoy collaborating with a team of motivated developers and digital strategists.

• Expertise in ExpressJS or NestJS framework
• Expertise in NodeJS
• Experience with MySQL / MongoDB
• Strong experience developing with React, Redux-Saga, and Axios
• Experience with Bootstrap / Material for frontend development
• Experience with GIT (GitFlow)
• Experience with REST APIs
• Experience using Docker in local and production environments
• Adoption of Agile methodologies
• Experience with TDD, continuous integration, and continuous delivery
• Experience with test automation tools like JEST / Mocha, Jenkins, Selenium is a plus
• Knowledge of RabbitMQ, Redis, AWS, or Elasticsearch is a plus

You should be willing to help your teammates, share knowledge, and learn from others.

Be open to feedback and conscientious with a good work ethic.

This is a remote position available to candidates within approximately 3 hours of the UK time zone.

Please answer the screening questions in your cover letter to help us assess your suitability:

• Current country of residence:
• Salary expectation in GBP:

Fullstack Developer • Johannesburg, Gauteng

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WE'RE LOOKING FORBUSINESS DEVELOPMENT DIRECTORS

TLC Worldwide is the world's leading rewards platform, helping global brands connect with customers through experiences, instead of discounts. Founded in London in 1991, we've grown to 14 global hubs, using our COSMOS Insights to match the perfect experiences to each consumer.

We celebrate wins together, value innovation, accountability, and focus on creating stakeholder value with honest communication and attention to detail. We share the same growth mindsets and ambition to make sure our tech and data keep getting better and providing our clients with deeper, AI-powered insights and analytics from our tech and data.

We believe in the power of in-person collaboration that creates our TLC magic, but we do offer the flexibility you need to maintain work-life balance.

If you thrive in an energetic environment where everyone's ideas count, TLC Worldwide is where you belong!

Register your Interest!

We believe great talent is always worth knowing! While we might not have an open role right now, we’d love to stay in touch. By registering your interest, you’ll be the first to hear about new opportunities that could be a great fit. Let’s keep the conversation going!

Here are a few things that we've got to offer :

• Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients
• Weekly webinars to support your development through our People Academy
• Annual TLC Wellness Week and programmes throughout the year
• TLC Culture Club - including seasonal social events, tasty lunches & more
• TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave
• TLC Rise - supporting and empowering women into leadership roles
• Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits
• TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme

What you'll be doing :

• You’ll identify and connect with potential clients across multiple channels—networking, referrals, and strategic outreach—to establish a strong pipeline of opportunities
• You’ll craft and present tailored solutions that address client needs, showcasing the value of TLC Worldwide’s loyalty programs. Your ability to negotiate effectively will help you close deals and drive business success
• You’ll develop and maintain long-term relationships with clients, ensuring they receive exceptional service and meaningful loyalty solutions that align with their goals
• You’ll consistently meet or exceed sales targets, analyzing trends and providing insights to refine strategies and maximize growth opportunities
• You’ll stay informed about market developments, customer behavior, and competitive landscapes, using this knowledge to identify new business opportunities

Who we're looking for :

• You have at least five years of sales experience and a proven track record of achieving $3M+ in annual revenue
• You’re comfortable using Microsoft Office Suite, and experience with D365 is a plus
• You know how to build rapport, connect with decision-makers, and confidently negotiate deals that benefit all parties
• You’re proactive, adaptable, and driven to succeed in a dynamic market environment
• Experience in Loyalty and Financial Services (FS) sales is a strong advantage

Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.

At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity.

A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.

If you're excited by everything we've told you, then it's time to apply!

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IT’S NOT JUST AN OPPORTUNITY TO GET ON THE CAREER LADDER.

IT’S AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHER

Why do people call us the world’s most international company? Is it because we operate in more countries than any other logistics provider? Is it because we invented cross-border shipping over 45 years ago? Or is it, perhaps, because what we do connects people across the world. And the more we can connect people, the better life on earth becomes.

We love our role in the world. And we’re looking for the right people to help us maintain – and grow it. People like you.

Role Context

Responsible for supporting the Customs Affairs Manager in the daily control and management of the Customs Affairs Department, which includes maintaining and developing DHL’s Gateway Customs Affairs Standards, thus ensuring an excellent service to the network and satisfying and meeting our customer needs.To provide leadership and direction to a large team of frontline and backline Customer Service employees in an inbound call centre set up, and who are responsible for providing clearance expertise, tracking shipments and dealing with various types of enquiries and complaints. Strive to achieve all KPI’s relating to the position, including Grade of Service, Abandoned Calls; revenue targets for sales of insurance and time-definite deliveries and cost control. Ensure that all staff delivers best in class customer service to ensure customer satisfaction, brand loyalty and repeat business.

Key responsibilities

• Ensure improvement of Customer Satisfaction through customer service initiatives and strategies.
• Enable and manage the achievement of service performance that meets or exceeds customer expectations and differentiates DHL from the competitors.
• Ensure regional service standards are met or exceeded on all DHL OPS scorecards.
• Exercise forward planning to ensure that maximum resources are utilized and standards are met into. customs clearance. Implement and oversee measures to ensure maximum performance into. Pre-Clearance (COE Performance).
• To integrate quality into the business by ensuring that every customer contact is a demonstration of absolute dedication towards providing first time ideal solutions for the satisfaction of customer needs. To implement ISO standards and DHL’s policies and procedures at all times. To ensure awareness of and adherence to all required policies and procedures with the team.
• To ensure their scope of work aligns to Center Of Excellence Guidelines, ensuring a fully compliant Center of Excellence at all times.
• Ensure all elements of a ‘Center of Excellence’ Call Centre is in place for Frontline.
• Quarterly Audits on Frontline COE elements to be conducted to ensure full compliance.
• Manage the process of recruiting, training and scheduling of staff to ensure that there is always sufficient staff to meet customer demand as per OET standards.
• Ensure that sufficient backup staff are trained to cover for unscheduled leave, and churn at all times
• Identify trends with regard to call arrival patterns; staff absenteeism and other factors affecting the availability of staff to meet customer demand, and take actions to address the shortfall both locally and across the network.
• Plan and manage leave to ensure that staffing needs are met based on varying seasonal customer demand whilst analyzing non-paid leave and managing accordingly.
• Manage productivity to maintain efficiency within the department
• Make use of times when the department has sufficient resources to conduct cross-training to ensure that the more specialized functions are covered during absence of regular staff
• Keep overtime to a minimum – explore alternative options and monitor all overtime claimed to ensure that it is paid correctly
• Make sure that overtime worked by an individual does not exceed the legal limit at any time
• Implement and keep updated time and motion studies to determine the number of staff required to perform each function, based on forecasts.
• Conduct recruitment in line with company policies and procedures
• Ensure that all employees recruited are of the highest calibre, regardless of whether they are an internal or external appointment
• Ensure that recruitment does not exceed the approved headcount at any time
• Ensure that all staff recruited to the function receives appropriate formal training to enable them to fulfill their function correctly
• Deal with all escalated customer complaints effectively and efficiently to improve customer satisfaction and repeat business & Take corrective action at a root cause level for each complaint
• Use alternative service recovery options to reduce the cost of service recovery where possible
• Take corrective action at a root cause level for each complaint received to try and prevent a repeat event
• Undertake monthly root cause analysis and action plans to ensure that reasons for complaints are reduced on an on-going basis
• Write apology letters as required by the customer adhering to DHL’s brand standards
• Review and approve/decline GWEB request sent from Finance
• Active Leadership through campaigns, initiatives and be a Role model of DHL’s ICCC and CIM behaviours to encourage desirable behaviours
• Constantly introduce new activities, campaigns and initiatives aimed at improving morale and motivation within the department
• Maintain an open door policy and encourage employees to discuss their concerns openly without fear of reprisal
• Implement development plans for all permanent staff to assist them to encourage loyalty to the company and reduce churn
• Ensure that counselling and disciplinary action takes place when appropriate and in line with company policy and procedure
• Aim to provide firm, fair and consistent application of the rules to all employees
• The Contact Center Manager is responsible for ensuring all DHL application tools used are deployed and utilized correctly in the Frontline teams.
• Supervise the operation of Customs Clearing which includes: -
• Daily monitoring and controlling of all procedures, processes, quality, quantity of the department,
• Plan and implement corrective actions to improve service and transit time performance.
• Continual review of current export process to ensure that the maximum time and performance is achieved with the available resources.
• Manage roles and responsibilities and performance targets and goals within import team.
• Plan, organize and direct efficient and effective functions.
• Monitor IKOs/KPIs with team members and monitor individual performance.
• Manage the allocation of appropriate resources and commitment of staff to the achievement of Regional objectives and targets.
• Identify training needs and opportunities to develop a highly skilled functional department.
• Mentor, guide and coach staff to ensure that the highest service levels of engagement is obtained to achieve setout targets.

Minimum Requirements

Education & experience

• Matric
• Degree in the Logistics and Supply Chain field will be an advantage
• 5-7 years’ experience in a management role in the express or logistics industry specialising in Customs clearance and Contact Centres
• Previous Management or Supervisory experience
• Valid driver’s license

We are looking forward to your application.

When it comes to putting people first, we're number 1.

The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2025.

The senior manager takes end to end responsibility for providing operational support and enablement to Indirect Trade Partners and Sales teams across all Vodacom Regions with the objective to grow the Indirect Partner Channel in alignment with Vodacom Business strategy. The manager is responsible to oversee and manage the Trade Partner support team and collaborate with internal and external stakeholders with the objective to operationally support and enable all sales channels.

The manager is also responsible for sales operations as well as strategic projects for the partner channel including optimizing CRM systems/tools to deliver sales process efficiencies in order to maximize trade partner sales opportunities.

Partner and Channel Management

• Manage the trade partner support team in supporting business sales processes for trade partners to ensure successful sales of fixed and cloud products across all channels
• Drive and manage all partner improvement programs, projects, systems and streamline all processes
• Work with internal and external stakeholders (IT, SFAAdmin product etc) to improve customer feedback into the product development roadmap and sales journey’s
• Managing business transformation programmes/projects to improve on partner sales capabilities
• Work the marketing and sales teams to improve the partner feedback to the propositions, marketing and capabilities roadmap
• Creating and managing automation tools to increase sales process efficiency
• Implementing and supporting CRM tools to maximize opportunities and Trade Partner sales
• Point of escalation for fixed operational partner queries (Pre and Post Sales)

Stakeholder Management

• Provide specialised and technical support to internal and external stakeholders to ensure achievement of functional and organisational objectives
• Establish and monitor healthy, diverse internal and external relations and implement remedial actions where required, in the achievement of organisational goals.
• Develop and maintain key relationships with business partners, ensuring that channel partners are aligned to the business objectives, customer experience expectations and to the sales partner strategy framework.

Trade Partner Support – Key activities

• Managing the creation of opportunities in the CRM (CPQ/VPP/Siebel) based on partner or partner account manager requests
• Managing the workflow of complex opportunities to solution teams or creating simple product quotes in CRM (CPQ/VPP/Siebel) - Partner /PAM request)
• Perform simple fixed product desktop assessments (Single and Bulk requests)
• Managing the creation of new/sub billing accounts and new account applications
• Management and tracking of all signed quotes and proposals for order capture(order prep, logging & tracking)
• Manage all order escalations eg VoIP stuck porting orders etc.
• Manage end to end vetting escalations (vetting delays/additional vetting requirements and info /system etc.)
• Manage all service and project escalations (stuck orders/installation dates/managing admin cancellation)
• Manage trade partner simple and complex fixed billing queries (bill disputes investigations and bill adjustments etc.)
• Manage product operational and sales escalations raised by trade partner (incorrect price issues, SFAADMIN SR’s, system integration and product promotion quoting issues on CRM)
• Support trade partner, sales teams and subscribers collections escalations to assist to resolve Suspensions/Resumes for suspended accounts
• Supporting trade parnters and sales team with general account detail changes (Manage requests for Billing account changes, Customer contact, etc.)
• Manage and resolution of RAM escalation for fall outs on delivery and delays/re-shipping of parcels
• Provide end to end operational support (router/SIM/Equipment replacement, account arrears, link upgrades/downgrades/addition IP Talk/static IP requests/customer requesting PAM etc.)
• Support cancellation escalations and assist with late cancellations/billing disputes related to cancellations etc.
• Management and support of adhoc admin requests (CRM order/solutions reports, investigating billing accounts created by partners etc.)

Delivering through People:

• Oversee the activities of the trade partner support team to ensure effective delivery of business outcomes, and achievement of the channel strategy
• Supports and enables the team to succeed by encouraging frequent knowledge sharing between team members amongst other enablement initiatives.
• Create fit for future organization capability through skills development informed by skill gap analysis in line with business strategy and ensuring that the identified skills gaps, are addressed through training.
• Develop a high performing team by embedding formal performance management process, informal coaching through continuous 1:1 performance discussion
• Embed the Spirit of Vodacom by living the Spirit behaviours and ensuring consistent Spirit engagement initiatives.
• When required, initiate disciplinary processes for team members calling on support from HR when required
• Resolve grievances raised by team members and escalate only if required
• Maintain and grow business partner relations, driving Vodacom business strategic objectives across the partner base

• BCom Degree/Equivalent
• A Post Graduate Degree in Business Commerce, Finance or related field may be advantageous
• A minimum of 8 years management and service experience in the telecommunications or technology related environments e.g. (ICT) with demonstrated experience in:
  
  • Partner Channel / distribution management
  • Strong understanding of Indirect sales models & partner ecosystems
  • Strong understanding of Partner CRM and Management
  • Ability to build & grow relationships
• 5 to 8 years management experience, and experience in leading a Partner Support team.

Technical Competencies

• Experience in solution selling within partner/enterprise customers
• Deep understanding of the partner/customer’s business, it’s market and industry alongside key decision-makers and influencers in partner/account organisation
• Ability to translate partner/customer’s objectives and strategy into relevant Vodacom Business propositions
• Successful track record of managing multi- industry sales and demonstrate profitable revenue growth

Behavioural Competencies

• Partner/Customer Focus: Prioritizing partner/customer needs and delivering excellent service
• Accountability: seeks feedback and identifies opportunities for improvement or innovation
• Collaboration: Actively fosters collaboration, seeks input and effectively partners
• Resilience: Actively seeks opportunities for growth, demonstrates a strong commitment to self-improvement and has a growth mindset
• Flexibility: uses various techniques to influence others (lobbies, approaches decision makers, finds sponsors)
• Organizational Savvy: Demonstrates strong understanding of assigned strategy for the Business/ Function and creates strong team alignment to the strategy.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 22 August 2025.

The base location for this role is Vodacom Midrand Campus.

The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Vodacom is committed to an organisational culture that recognises, appreciates, and values diversity & inclusion.

Job Title : Senior Solution ArchitectLocation : Sandton, JohannesburgSalary : Market-relatedBenefits : To be discussedVacancy Type : Full-TimeDuration : 2 months (fixed term) Non- negotiable qualifications and experience required : - Strong enterprise architecture background.- Familiarity with data compliance, scalability, and integration strategies.

Beneficial requirements : - Necessary qualificationsDuties and responsibilities : - Evaluate current architecture and systems.- Define baseline policies and technical standards.- Propose improvements for scalability, reliability, and compliance.- Deliver findings with documentation and facilitate knowledge transfer- Can identify risks and present solutions effectively.- Drives alignment between squads and strategic goals.- Delivers within structured governance frameworks.

By submitting your information and application you hereby confirm : That you have no objection to us retaining your personal information in our database for future matching / POPI Policy.Due to the nature of the position, that we can do an ITC check if our client is interested in your CV.That the information you have provided to us is true, correct, and up to date.

PLEASE NOTE : Correspondence will only be conducted with shortlisted candidates.

Should you not hear from us within 30 days, please consider your application unsuccessful.

Hire Resolve's client is seeking a Senior Production Manager to oversee all aspects of production at their food production company located in Gauteng. The ideal candidate will have extensive experience in food production and possess strong leadership and organizational skills. The Senior Production Manager will be responsible for managing a team of production supervisors, ensuring efficient operations, and meeting production targets while maintaining quality standards.

Responsibilities:

• Develop and implement production plans to meet customer demand and company objectives
• Manage and optimize production processes to ensure efficiency, quality, and cost-effectiveness
• Monitor production schedules and adjust as needed to meet demand and deadlines
• Lead and motivate a team of production supervisors to achieve production targets and maintain high standards of performance
• Implement quality control measures to ensure products meet company standards and customer requirements
• Collaborate with other departments, such as logistics and quality assurance, to ensure smooth operations and timely delivery of products
• Evaluate production performance and identify areas for improvement to increase efficiency and reduce costs
• Ensure compliance with health and safety regulations in the production facility
• Prepare and present regular reports on production performance to senior management

• Bachelor's degree in a relevant field, such as food science, engineering, or business administration
• Minimum of 5 years of experience in food production, with at least 2 years in a managerial role
• Strong leadership and communication skills
• Proven ability to manage production processes and optimize efficiency
• Knowledge of quality control principles and practices
• Familiarity with health and safety regulations in a production environment
• Ability to analyze data and make informed decisions to improve production performance
• Strong organizational and problem-solving skills
• Ability to work under pressure and meet tight deadlines

Contact Hire Resolve for your next career-changing move.

• Our client is offering a highly competitive salary for this role based on experience.
• Apply for this role today, contact Ashley Feldtmann, Rebecca Grylls, Miné Roux, or Thomas Stacey at Hire Resolve or on LinkedIn
• You can also visit the Hire Resolve website: hireresolve.us or email us your CV:

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.

Description

This role involves managing the Compliance function within the business unit, supporting the Segment Compliance Head and Group Chief Compliance Officer to ensure adherence to regulatory requirements as per the Banks Act Regulations. The responsibilities include implementing the FirstRand compliance risk framework, ensuring compliance deliverables are met, and fostering a culture of compliance across the organization.

Key responsibilities include:

1. Controlling expenditure and identifying process improvements to reduce costs.
2. Building collaborative relationships across teams to enhance work delivery and innovation.
3. Implementing and monitoring business processes to meet regulatory and governance standards.
4. Monitoring customer feedback and analyzing regulations using a risk-based approach.
5. Developing and implementing compliance and legislative universe for responsible units.
6. Creating and executing Compliance Risk Management Plans (CRMPs).
7. Preparing monitoring plans and reports.
8. Reporting incidents and escalating compliance risks promptly.
9. Advising management on systems, policies, and controls for compliance.
10. Researching legislative developments and communicating updates.
11. Promoting compliance awareness and participating in related projects and training.
12. Ensuring policies and standards are implemented across the business.
13. Maintaining knowledge on legislative amendments and industry best practices.
14. Reviewing systems and procedures in response to audits and changes.
15. Developing governance and compliance procedures, identifying risks.
16. Enforcing the organization’s compliance program.
17. Staying informed on regulatory obligations under FAIS Act and related requirements.
18. Fostering teamwork and inclusivity.
19. Managing team performance and development activities.

Job Requirements :

1. Bachelor’s degree in compliance, legal, risk management, or similar.
2. Relevant certifications such as CCEP are preferred.
3. Experience in fintech or financial services industry is highly desirable.
4. 10+ years in a compliance role.
5. Deep understanding of corporate governance, AML, investment, transact, lend products, and payment services regulations, including crypto assets.
6. Experience dealing with regulatory bodies, currency exchange, crypto assets.
7. Knowledge of legal, AML/CFT, and anti-bribery controls.
8. Leadership skills to manage a diverse team.
9. Excellent communication skills in English.

Post

LI-LM3

Job Details

Applications will not be accepted after 01/07/2025. Please submit applications before this date.

The organization supports employment equity and encourages individuals with disabilities to apply. Disability information can be disclosed voluntarily and will be kept confidential unless legally required to disclose.