119 IT Specialists jobs in Johannesburg

Join to apply for the Technical Support Representative role at RELX .

This position provides high-quality telephonic technical support and problem resolution to customers daily, aiming to meet or exceed department objectives to protect and increase LexisNexis revenues. The role involves initiating escalation processes for unresolved issues and utilizing skills from training, education, or certifications to fulfill responsibilities. It also includes assisting with account-related issues such as ID/password recovery, billing, and general account services. Experienced representatives are expected to share their knowledge to improve team performance, working collaboratively in a team environment.

• Bachelor’s degree in a technical field or equivalent experience.
• 1-2 years of relevant experience.
• Experience with software support, including troubleshooting and usability support.
• Experience with internet troubleshooting and website support.
• Supporting accounting applications is a plus.
• Experience with enterprise systems, hardware, or billing support is a plus.
• Ability to multitask across calls, emails, and chat support.
• Quick understanding of key terms for troubleshooting.
• Ability to handle difficult customers and de-escalate situations.

RELX is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, creed, religion, sex, national origin, or other protected characteristics. For accommodations, contact or call .

• Package : R per annum (All-inclusive package)

Requirements :

• A Matric certificate plus a bachelor’s degree in civil engineering / architecture /Quantity Surveyor / at NQF Level 7 as recognized by SAQA. A minimum of 5 years at Middle/Senior Management experience in infrastructure technical support services in the built environment and or housing delivery in architecture/civil engineering/quantity surveying/. Possession of a Pre-Entry Certificate for SMS. Possession of a valid driver’s license. The candidate should have in-depth knowledge of National Building Standards Act of 1977 and Regulations; PFMA/DoRA/Treasury Regulations, Practice Notes, Instructions, Circulars; Construction Industry Development Board Act of 2000 and Regulations; Project and Construction Management Act of 2000. Quantity Surveyors Profession Act of 2000. Registration with one of the professional bodies above. COMPETENCIES & SKILLS: Technical design & analysis of built environment drawings. Competency in Green Building Standards and innovation in the built environment will be an added advantage. Financial Management. Strategic and Leadership management. Change Management. Conflict Management. Good written and verbal communication skills. Self-motivated. Work well under pressure. Good Interpersonal skills. Reliable and Responsible. Positive attitude ability to communicate at all levels of management and manage multiple teams.

Duties :

• Manage the development and review of the Department norms and standards and ensure adherence to the NHBRC Home Building manual. Develop, review and monitor the implementation of built environment innovations and best practices. Manage and improve efficiency of the project quality assurance inspectorate work engineering and architectural, technical support services in adherence to standard operating. Oversee the management of the process of final inspections on houses built to ensure compliance to building regulations, norms and standards and including standard operating procedures before payment to of contractors. Managing the process of quality inspections against designs, norms and standards building regulations. Manage the provision of the technical support services to the Department. Manage the development and implementation of alternative energy and monitor the implementation of Energy Efficiency initiatives and identify suitable Renewable Energy initiatives for subsidized housing in the province. Management of the business units. Maintenance of discipline. Management of performance and development.

Notes :

• No late applications will be considered. No faxed or emailed applications will be accepted. The Gauteng Department of Human Settlements promotes equal opportunity and aims to implement affirmative action measures to address the disadvantages in employment. Preference may be given to appointable applicants from the underrepresented designated groups in terms of the department’s equity plan. Candidates whose appointment will promote representativity in terms of race, disability, youth & gender will receive preference. Whites, Indians, Coloureds and Persons with disabilities are encouraged to apply. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA). Applications should be submitted strictly online at and it should be accompanied by a new Z83 and a comprehensive Curriculum Vitae (CV) only. Certified copies of qualifications, Identity and valid driver’s license (where driving/travelling is an inherent requirement of the job) will be limited to shortlisted candidates only. Correspondence will only be limited to shortlisted candidates. If you have not been contacted within 3 months of the closing date of this advertisement, please accept that your application was unsuccessful. For all SMS positions, the successful completion of the Public Service Senior Management Leadership Programme as endorsed by the National School of Government and the Pre-entry SMS certificate must be submitted prior to appointment. For more details on the pre-entry course visit: Following the interview and exercise, the selection panel will recommend candidates to attend a generic management competency assessment (in compliance with the DPSA Directive on the implementation of competency-based assessments). The competency assessment will be testing generic management and development for SMS posts. The Department reserves the right not to make appointment(s) to the advertised post(s).

Employer : Department of Human Settlements

Location : Johannesburg

Closing Date :

Criteria Questions

Do you have a Matric certificate plus a bachelor’s degree in civil engineering / architecture /Quantity Surveyor / at NQF Level 7 as recognized by SAQA?

Do you have a minimum of 5 years at Middle/Senior Management experience in infrastructure technical support services in the built environment and or housing delivery in architecture/civil engineering/quantity surveying?

Are you in possession of a Pre-Entry Certificate for SMS?

Are you in possession of a valid SA drivers license?

Please Notes :

• Due to the large number of applications we envisage receiving, applications will not be acknowledged. If youdo not receive any response within 3 months, please accept that your application was not successful.

JOB PURPOSE:

The Technical Lead oversees the planning, deployment, and maintenance of all classrooms, video collaboration solutions, networking, surveillance, and Microsoft 365 systems essential for delivering world-class digital learning and assessment environments. This role serves as the primary technical authority for infrastructure, user support, and secure operations, ensuring seamless integration and ongoing reliability of all IT components critical to organizational success.

MAIN DUTIES:

• Technical Issue Resolution: Promptly respond to and resolve various hardware, software and connectivity technical issues reported by users, ensuring minimal downtime and optimal system performance.
• System Maintenance and Upgrades: Regularly maintain, update, and upgrade various company systems and network infrastructure to ensure reliability and efficiency.
• Technical Support for Training Programs: Provide necessary technical assistance for various training programs, ensuring smooth delivery and accessibility.
• IT Infrastructure Security: Implement and monitor security measures for IT infrastructure like devices, cables and other devices to protect against unauthorised access or breaches. Update systems to ensure compliance with all existing group protocols for security.
• User Support and Training: Offer support and training to users on systems and software, enhancing their technical proficiency.
• Stock-Taking of Equipment: Regularly inventory of all IT equipment, ensuring accurate tracking and maintenance.
• Setting Up Studios: Prepare and set up studios for training sessions and events, ensuring technical readiness.
• Set up, configure, and troubleshoot staff PCs, networking (wired/WLAN), and associated equipment to support staff productivity.
• Ensuring Connectivity: Guarantee stable and efficient connectivity for instructors and training programs. Weekly stress testing of systems to ensure compliance. Ensure constant communication between Internet Service Provider and Mecer Inter-Ed. Resolve all connectivity issues within the agreed Service Level Agreement.
• Cleaning of Equipment and Devices: Maintain cleanliness and proper functioning of all IT equipment and devices.
• Educating Staff about IT: Provide ongoing IT education and awareness to staff members, enhancing their technical understanding and capabilities for usage of systems as well as cyber security.
• Professional Development: Continuously enhance your own expertise through ongoing learning and training opportunities. Share knowledge with colleagues and contribute to the improvement of the company.
• Compliance and Quality Assurance: Ensure adherence to Mecer Inter-Ed's quality standards and regulatory requirements in all activities. Participate in audits and assessments as needed.

AD HOC DUTIES:

• Various tasks, beyond the above listed, from time to time.

QUALIFICATIONS, EXPERIENCE AND SKILLS

• Qualification in Information Technology, Computer Science, or a related field.
• Experience: 2 years current or previous experience in IT support or related position.
• Experience with network administration and troubleshooting (Wired and Wireless).
• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and Enterprise applications: Dynamics/CRM, Power BI, Teams, SharePoint, etc
• CompTIA A+, N+, Security+ certified.
• CCNA or HCIA as a minimum (CCNP Enterprise or HCIP Datacom would be a plus).

Knowledge

• Comprehensive understanding of computer hardware, software, and networking (Both wired and wireless).
• Knowledge of cybersecurity threats and best practices to mitigate threats.
• Familiarity with cloud computing and virtualization technologies.
• An understanding of IP surveillance implementation (CCTV, NVR/DVR, camera networking, and secure monitoring).
• Senior-level knowledge in Microsoft 365 administration—including onboarding/offboarding, license assignment, security groups, and troubleshooting.
• Experience supporting Microsoft Dynamics 365 (CRM), Power BI, and application provisioning.
• Advanced skills in enterprise networking—LAN/WLAN setup, switch/router/AP configuration, VLANs, and diagnostics.
• Experience managing backup and restore systems for service continuity and compliance.
• High-level troubleshooting and root-cause analysis capability across hardware, software, and network platforms.
• Strong project management, documentation, and vendor coordination abilities.
• Outstanding communication skills, patience, and a continuous improvement mindset.

Competencies

• Adapt to changing environments. Be technically curious and proactive in learning new systems.
• Good interpersonal skills and communication with all levels of management.
• Strong analytical and problem-solving abilities.
• Excellent customer service skills.
• Ability to work collaboratively in a team environment.
• Exceptionally organized and self-directed, thriving in dynamic project environments.
• Collaborative, solution-driven mindset; works well across multiple departments.
• MS 365 Tenant Administration: Competence in configuring and managing the full MS 365 suite—user. provisioning, group administration, license assignment, security roles, and multi-factor authentication.
• Security Policy Enforcement: Advanced knowledge in creating and administering conditional access. policies, data loss prevention (DLP), sensitivity labels, and secure configuration baselines for all MS 365 apps.
• Incident Response and Recovery: Skills in automated threat detection, incident investigation, and remediation using Microsoft Defender and related security tools.

Skills

• Abilities of the employee to perform effectively and efficiently:
• Advanced technical skills in IT systems and network troubleshooting.
• Proficiency in managing operating systems.
• Strong communication skills, capable of explaining technical issues clearly to non-technical users.

Adcock Ingram Holdings Limited and its Subsidiaries ("we", "us") is committed to protecting and respecting your privacy. Our Privacy Notice sets out the basis on which personal information collected inter alia from you, social media, recruitment agencies and our website, will be processed by us. The Privacy notice is available on our website

One of the conditions under the Protection of Personal Information Act 4 of 2013 (POPIA) provides that candidates have the right to be informed about the collection and use of their personal information,

In the course of your application: we may

• collect personal information that may be used to identify potential professional opportunities other than the job you have applied for but of which we think might be of interest to you.
• use your Personal Information to confirm references or background checks you have provided us.
• request your consent to participate in aptitude tests or recruitment assessments.

We also use your personal information to respond to your inquiries, to verify your information and to share information with you.

Your personal information will be securely stored by the Human Capital Department and it will be retained for a period of up to 12 months as of the closure of the application procedure if your application is unsuccessful, and in case of a successful application and you are hired, your data will be transferred to your personal employee file.

By applying for this position, you consent to us processing your personal information.

We reserve the right to make an appointment. If you have not heard from us within 30 (thirty) days of the closing date, please accept that your application was unsuccessful. Correspondence will be entered into only with shortlisted candidates.

Job Purpose:

To conduct the following activities within the Technical Support Team such as Process Validation, Technical Transfer, New Product Introduction, Hold Time Studies and relevant Investigations.

Reporting to:TST Pharmacist.

Key Job Output:

• Evaluate and provide advice with respect to current formulations and processes.
• Provide improvements for product processes to increase manufacturing efficiencies.
• Compile protocols and reports for relevant activities.
• Observe product manufacturing processes in the facility and record data as per approved protocols.
• Collate, analyse and discuss data in respective reports, and make recommendations.
• Conduct risk assessments on products and processes.
• Control and submission of samples for analysis and providing required documentation.
• Assist with investigations and report writing.
• Collate data from multiple sources for investigations.
• Complete investigations with workable solutions.
• Identify, where possible, root causes of issues and plan a course of action for further investigation and/or corrective actions.
• Complete investigations within allocated timelines.
• Evaluate new product manufacturing documentation.
• Ensure new products are optimised and introduced successfully into the manufacturing facility.
• Conduct trials as per SOP where necessary using relevant documentation.
• Compile, update and review SOP's timeously according to current procedures.
• Raise relevant deviations, change controls, CAPAs and incident forms where necessary.
• Assist with preventative/corrective actions with regards to audit responses.
• Ensure all work performed is of the highest quality and in full compliance with GxP's, SOP's, regulations and safety standards.
• Administrative duties (filing and maintaining relevant data bases).

Core Competencies:

• Ability to work independently as well as within a team and under pressure.
• Excellent decision making and problem solving skills.
• Excellent planning, organizing and multi-tasking skills.
• Excellent verbal and report writing skills.
• High attention to detail.
• Strong observation and innovative skills.
• Good communication skills.

Closing Date:16 September 2025.

• Matric Certificate.
• Appropriate tertiary qualification and relevant experience.
• Pharmacist Assistant Basic / Post-Basic advantageous but not necessary.
• Excellent computer literacy especially in MS Office mandatory.
• 3 - 5 years' experience in a pharmaceutical manufacturing environment. (specifically in production) or Direct experience is process validation.
• Understanding of GLP, GMP, Regulatory guidelines (SAHPRA, ICH, etc.).

ROLE PURPOSE

The Technical Support Engineer (OT Remote Support) is responsible for delivering advanced frontline technical assistance for Operational Technology (OT) and Information Technology (IT) systems used in industrial environments such as power stations and mines.

This role involves remote troubleshooting, system monitoring, and deployment support for critical OT infrastructure including weighbridges (road delivery) and conveyor systems (belt delivery).

Operating within a high-trust, customer-facing environment, the engineer ensures rapid incident response, accurate resolution, and exceptional service delivery to maintain uptime and operational continuity across all supported sites.

ROLE REQUIREMENT

Remote Support and Troubleshooting

• Diagnose and resolve complex issues related to OT systems (RFID systems, PLCs, CCTV, massmeters) and IT infrastructure (servers, networks, and applications).
• Utilise remote access tools (e.g., AnyDesk, TeamViewer, etc.) to assist on-site personnel in resolving faults.
• Identify root causes and escalate to relevant Subject Matter Experts (SMEs) or Quality System Engineers (QSEs) as required.
• Support software, firmware, and configuration updates across OT devices and systems.
• Conduct advanced triage and validation for incidents escalated beyond first-line support.

System Monitoring and Maintenance

• Proactively monitor OT and IT environments using dashboards (Nagios, Zabbix, Grafana, other) to identify anomalies, trends, or service degradation.

• Respond to monitoring alerts, initiate corrective actions, and restore system functionality.

• Maintain and document system health reports, alert events, and performance analytics.

• Deployment and Installation Support
• Support the deployment, configuration, and validation of OT systems, site gateways, and software updates.
• Coordinate with field technicians to ensure smooth site installations and system upgrades.
• Document process steps, test results, and validation outcomes.

Service Desk and SLA Management

• Triage, validate, and respond to incoming support tickets via service management platforms (e.g. ServiceNow, Remedy).

• Prioritise tasks in line with Service Level Agreements (SLAs) and business impact.

• Accurately record incident details, troubleshooting steps, and resolutions in the knowledge base.
• Ensure proper escalation and collaboration with 2nd line, DevOps, or product teams for unresolved or complex issues.

QUALIFICATIONS & EXPERIENCE

Education and Certifications

• National Diploma, Certificate, or Degree in Information Technology, Computer Science, Engineering, or related field.

Industry certifications advantageous:

• CompTIA (A+, Network+, Linux+)
• Microsoft Certified (Azure Fundamentals, M365)
• ITIL Foundation
• Cisco CCNA

Experience

• Minimum 3+ years in a technical support (L1) role or 6+ years in an L2 role within OT/IT environments.
• Proven experience handling incidents, service requests, and monitoring-based support in high-availability environments.
• Exposure to ITSM frameworks or ITIL-aligned processes.
• Experience working within the power generation, mining, or industrial automation sectors is advantageous.

Technical Knowledge

• Strong foundational understanding of Operational Technology, Industrial Control Systems, and IT Infrastructure.
• Familiarity with RFID systems, PLCs, CCTV systems, weighbridge systems, and conveyor control systems.
• Knowledge of monitoring tools (Nagios, Zabbix, Grafana) and service desk platforms (e.g. ServiceNow, Remedy).
• Proficiency in networking fundamentals, TCP/IP protocols, VPN technologies (e.g., FortiClient VPN).
• Working knowledge of Windows and Linux environments.
• Exposure to IoT devices, electrical engineering concepts, and industrial automation.

Desirable Knowledge

• Scripting languages: PowerShell, VBA

IT Technical Support Technician required in Johannesburg.

A growing organisation in the telecommunications and technology sector is looking for a Technical Support Technician to provide client support, installations, and troubleshooting for communication systems and applications.

The position requires a candidate with IT and networking knowledge who can manage on-site support, system issues, and ensure high-quality technical service delivery

Salary: R10 000 to R15 000 per month + R3 000 per month Car Allowance + Fuel covered for work related travel.

Minimum Requirements:

• Valid driver’s licence and reliable transport
• Previous experience in technical support or IT/networking roles
• Knowledge of networking, radios, GSM, and communication systems
• Ability to work independently and handle after-hours or weekend support when required
• Strong problem-solving and client-facing communication skills
• Willingness to learn company-specific systems and software (training provided)

Duties and Responsibilities:

• Provide on-site technical support for clients, including installations and troubleshooting
• Diagnose and resolve issues related to networking, GSM, and communication systems
• Work closely with internal teams to escalate and resolve complex technical issues
• Maintain accurate records of service calls, repairs, and client support activities
• Ensure client satisfaction by delivering professional, timely, and effective support
• Participate in system upgrades, testing, and implementation of new technology
• Be available for after-hours and weekend support when required

Join to apply for the After Sales Technical Support role at ExecutivePlacements.com - The JOB Portal

1 day ago Be among the first 25 applicants

Join to apply for the After Sales Technical Support role at ExecutivePlacements.com - The JOB Portal

Recruiter:

Express Employment Professionals Midrand

Job Ref:

MR /TBDW

Date posted:

Friday, August 1, 2025

Location:

Midrand, South Africa

Salary:

Monthly

SUMMARY:

Job Title: After Sales Technical Support

Location: Midrand

Remuneration: Salary package negotiable aligned with experience and industry benchmarks.

Our Client is a global leader in networking products and smart technology, committed to delivering reliable connectivity solutions internationally. The company partners with major retailers, ISPs, and distributors to bring advanced products and excellent customer service to the market.

The After Sales Technical Support role is responsible for providing technical assistance to customers and partners after the sale of electronic consumer goods. This role involves diagnosing and resolving technical issues, supporting warranty claims, coordinating repairs, and ensuring high levels of customer satisfaction throughout the product life cycle.

Required qualification and working knowledge:

• Diploma or degree in Electronics, IT, or related technical field.
• 2-4 years’ experience in technical sales support, after-sale service, or product troubleshooting for electronics or appliances. Ideally within the IT, distribution, or electronics sectors.
• Excellent verbal and written communication skills in English.
• Strong customer service orientation with the ability to manage multiple queries effectively.
• Experience with CRM systems and Microsoft Office (Excel / Outlook).
• Knowledge of the company’s products or similar tech/electronic devices is a plus.

Position info:

Duties & Responsibilities:

• Respond to support tickets, emails, or calls regarding product performance or technical faults.
• Diagnose hardware/software issues on products such as routers, smart devices, appliances, and related electronics.
• Guide customers or resellers through troubleshooting steps, installations, and setup processes.

• Validate and process warranty claims in accordance with the company policies.
• Log RMAs (Return Merchandise Authorizations) and coordinate logistics for repairs and replacements.
• Liaise with service centres and vendors to track and manage repair outcomes.

• Relay customer feedback and technical insights to QA and product development teams.
• Ensure timely follow-ups and customer satisfaction after issue resolution.

• Entry level

• Full-time

• Sales and Business Development

• Advertising Services

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Join to apply for the Business Development Technical Support role at ExecutivePlacements.com - The JOB Portal

1 week ago Be among the first 25 applicants

Join to apply for the Business Development Technical Support role at ExecutivePlacements.com - The JOB Portal

SUMMARY:

We are looking for a Business Development Technical Support role is responsible for assisting the Business Development function with technical coordination, client interaction, contract and document review, and internal alignment between technical and commercial teams. The role requires collaboration across multiple departments to ensure the timely and accurate delivery of business-related activities and support the acquisition and maintenance of client accounts. We have a permanent role in Centurion.

Recruiter:

The Hiring House

Job Ref:

JHB /SM

Date posted:

Wednesday, May 28, 2025

Location:

Johannesburg, South Africa

SUMMARY:

We are looking for a Business Development Technical Support role is responsible for assisting the Business Development function with technical coordination, client interaction, contract and document review, and internal alignment between technical and commercial teams. The role requires collaboration across multiple departments to ensure the timely and accurate delivery of business-related activities and support the acquisition and maintenance of client accounts. We have a permanent role in Centurion.

POSITION INFO:

Key Responsibilities

• Support the Business Development team in identifying and pursuing new business opportunities through technical input and documentation support.
• Act as a liaison between technical teams and commercial stakeholders to ensure clear, timely communication of programme updates and client requirements.
• Participate in regular programme meetings to maintain awareness of project developments and proactively support technical and commercial alignment.
• Engage daily with the engineering and integration teams to gather updates, enhance technical knowledge, and provide real-time feedback to the Business Development function.
• Assist in preparing and reviewing system costing documentation and commercial proposals using Microsoft Excel and internal tools.
• Contribute to the drafting, proofreading, and reviewing of contracts, End User Certificates (EUCs), and other legal documentation to ensure accuracy and compliance.
• Coordinate and host client visits, including system demonstrations and facility tours, to support relationship management and business acquisition efforts.
• Attend meetings with suppliers and external stakeholders alongside the Business Development and Engineering teams to provide technical support and capture key information.
• Stay informed on industry trends, emerging technologies, and competitive positioning to contribute to strategic decision-making.
• Provide general support to senior executives on business development-related tasks as required.
  
  

• Bachelor’s degree in Engineering (Mechanical, Electrical, Mechatronic, or equivalent)
• Minimum of 85% Matric average (compulsory requirement)
  
  

• 0–5 years of experience in a technical, business development or client-facing role.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Business Development and Sales
• Industries Advertising Services

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