3,979 Social Media Manager jobs in South Africa

We are a dynamic and innovative digital marketing agency focused on delivering strategic and results-driven marketing solutions. Our expertise spans social media management, paid media, SEO, website UX / UI and email marketing. We are passionate about driving engagement, increasing conversions and enhancing brand presence through tailored and impactful digital strategies.

Who Are We Looking For?

A highly motivated and creative Social Media Manager to join our team. As a Social Media Manager at our agency, you will be responsible for developing and executing a comprehensive social media strategy to increase brand awareness engagement and drive growth for our clients.

What Will You Do?

• Social Media Strategy : Develop and implement an effective social media strategy that aligns with our client's brand goals and objectives, including creating a content calendar for client approval.
• Content Creation and Publishing : Create, curate, and publish engaging and visually appealing content, including text, images, videos and graphics, tailored to each platform.
• Platform Management : Manage and maintain all social media accounts, including but not limited to Facebook, Twitter, Instagram, LinkedIn and TikTok.
• Content Consistency Management : Manage and ensure all content published across all digital channels is consistent.
• Community Engagement : Monitor social media channels, respond to comments and messages and engage with our audience to foster a sense of community.
• Campaign Management : Plan and execute social media campaigns, contests and promotions to increase brand visibility and drive traffic to our website.
• Ad Campaign Management : Run monthly advertising on various social media platforms.
• Analytics and Reporting : Analyse key social media metrics, track performance and provide monthly reports to measure the success of campaigns and strategies.
• Stay Updated : Stay updated with the latest social media trends, tools and best practices to continuously improve online presence.
• Collaboration : Collaborate with the internal team and client to ensure a cohesive brand message across all channels.

What Will You Need?

• Proven experience as a Social Media Manager or in a similar role
• Qualification in marketing, communications or related field

Overview

We are seeking a creative and strategic Social Media Manager who will work closely with senior marketing leadership to develop our social media strategy. This role is pivotal in ensuring that our social media presence aligns with our brand identity and business objectives. You will be responsible for creating, managing and scheduling posts, driving engagement to build meaningful connections with our audience.

• Content Scheduling and Management: Plan, create, and schedule social media posts, ensuring alignment with marketing campaigns, brand and tone of voice.
• Maintain consistency across all platforms, tailoring content to resonate with specific audiences.

• Platform Strategy: Manage how each platform supports different aspects of the brand and its audience.
• Help develop and execute a social media strategy that aligns with the firm's business priorities and goals.
• Implement policy and guidelines in collaboration with the marketing team to ensure effective participation in social media efforts firm wide.

• Campaign Tracking and Optimisation: Monitor and track social media campaigns to measure ROI and identify opportunities for optimisation.
• Use data insights to refine content strategy and maximize engagement and conversion rates.
• Help develop and run social listening.

• Proven experience as a Social Media Manager in a B2B environment with LinkedIn expertise including building communities.
• Proficiency in social media management tools.
• Strong understanding of the relative strengths and demographics of all key social media platforms, to optimise our reach and potential in accordance with marketing priorities.
• Sophisticated understanding of the evolving role of video in B2B social media.
• Analytical mindset with the ability to track, analyse, and interpret campaign performance data.
• Excellent communication and organizational skills.
• A deep understanding of brand alignment and business objectives.
• Knowledge of emerging social media trends and tools.

Control Risks SA is committed to employment equity. Preference may be given to appointable applicants from the underrepresented designated groups in terms of the relevant employment equity plans and policies of the company. Control Risks SA retains the right not to make an appointment and to verify all information provided by candidates.

Overview

The MultiChoice Group is a broad-based multinational media and entertainment group headquartered in South Africa, Dubai and Netherlands with principal operations in pay television, video entertainment, advertising and content security serving rapidly growing base of 13,5 million households. Eminent brands within the Group include DSTV, GOTv, SuperSport, M-net, DSTVnow, Showmax and Europe based content security leader Irdeto. Key areas of operations are:

• Storytelling ranging from content creation, production and aggregation including the best global general entertainment, sport and eminent African content library, delivered to customers
• Pay Television: direct-to-home satellite and digital terrestrial television services;
• SVOD: subscription video on demand services across multiple online platforms with a focus on library and local content in developing markets, and
• Advertising: providing dynamic media solutions; handling commercial airtime, on-air sponsorships, content integration, and online sales across a variety of 130+ channel brands on linear TV, VOD, social media, and digital platforms.

The group’s strength lies in its focus on local language and culture, its entrepreneurial spirit and the quality of its workforce. Multichoice Group has a successful history of identifying trends early, adapting them for the markets in which it operates and leveraging them to maximum advantage. The group generates revenues primarily through subscription model, with a growing contribution from advertising revenue. Its key objectives are to:

• Expand Pay TV, SVOD subscriber base and Advertising sales
• Focus on investment and technology
• Maintain a local approach
• Attract innovative and motivated employees

Purpose of the Position:

• To Plan, develop and execute social media content aimed at increasing community retention, engagement and conversion to align with marketing strategies, as prescribed by the Social Media Manager

Key Performance Objectives

Tasks

• Implement the social media strategy aligned with business objectives
• Translate strategic goals into actionable content plans and engagement tactics.
• Monitor performance against defined KPIs and optimize based on insights.
• Stay informed on platform updates, trends, and emerging technologies to enhance execution.

Platform Management

• Identify tactical social media content opportunities
• Manage platforms relevant to designated region (Kenya, SSA and Diaspora)
• Manage and maintain social media platforms relevant to the designated regions.
• Ensure timely posting, platform hygiene, and alignment with content calendars.
• Ensure brand consistency throughout all interactions and created content

Reporting

• Track performance metrics (engagement, reach, conversions).
• Social monitoring and listening by identify trends in conversation
• Report on social activity on a bi-weekly, as well as monthly basis

Stakeholder Management

• Build relationships with customers (both potential and existing), industry professionals and journalists
• Build and maintain relationships with influencers to amplify business reach
• Respond to comments, customer queries and complaints in a timely manner as per the Social Media Manager’s recommendations
• Escalate trends relevant to the brand to the correct stakeholders through the identified escalation process
• Follow up to ensure loops have been closed with customer queries and complaints

Qualifications Essentials:

• A Degree level qualification in Media Design and Television
• Post graduate degree will be advantageous

Experience

• 8-10 years of experience in social media management.
• Proficiency in social media tools
• Strong engagements with community
• Engagement, reach and trend reports
• Up-to-date with relevant industry trends
• Clear understanding of content creation per platform

Technical Competencies

• Social Reporting
• Social Media Management
• Analytics & Reporting
• Design & Multimedia Skills
• Content Management

Behavioral Competencies

• Goal Setting and Alignment: Sets clear, aligned goals for team success within department objectives.
• Decision-Making Agility: Makes informed decisions quickly to drive operational success.
• Team Empowerment: Empowers teams by fostering autonomy and accountability.
• Resource Optimisation: Manages resources effectively to maximise departmental output.
• Continuous Improvement Mindset: Encourages innovation and improvement within the team.
• Communication: Clearly and effectively communicates complex information across teams.

• Mid-Senior level

• Full-time

• Sales, Marketing, and Consulting
• Industries
• Entertainment Providers and Marketing Services

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About the Sharks

The Sharks are one of South Africa’s most iconic rugby franchises, with a proud history, a passionate fan base, and a commitment to innovation both on and off the field. We’re building a world-class digital presence to connect our fans with the team like never before, and we’re looking for a creative and drivenSocial Media Manager to lead that charge.

The Social Media Manager will be responsible for managing, growing, and engaging the Sharks’ online community across all social media platforms. This role requires a dynamic storyteller who understands sports culture, fan engagement, and content trends. You’ll be at the heart of our digital voice—creating, curating, and executing strategies that strengthen our brand, excite our fans, and drive measurable growth.

• Content Strategy & Planning
• Develop and execute a social media content calendar aligned with the Sharks’ overall marketing strategy.
• Ensure consistency in brand voice, tone, and visual identity across platforms.
• Content Creation & Publishing
• Ideate, script, and oversee the creation of engaging video, graphics, and written content.
• Capture and post real-time content on match days, training sessions, player appearances, and events.
• Community Management
• Engage with fans daily, responding to comments, messages, and mentions in a timely, authentic voice.
• Foster a strong sense of community, celebrating fan culture and amplifying UGC (user-generated content).
• Analytics & Growth
• Monitor performance across all platforms, providing regular reports and insights.
• Optimize content based on data to increase reach, engagement, and conversions (tickets, merch, memberships).
• Collaboration
• Work closely with players, coaches, and media teams to access unique stories and behind-the-scenes content.
• Partner with sponsors to deliver branded content in innovative ways that add value to fans.

• Proven experience (3–5 years) in social media management, preferably in sports, entertainment, or lifestyle brands.
• Strong knowledge of platforms including Instagram, TikTok, X/Twitter, Facebook, and YouTube.
• Video editing and graphic design skills (Adobe Creative Suite, Canva, or similar).
• Excellent copywriting and storytelling skills with an eye for detail.
• Data-driven mindset with experience using analytics tools.
• Ability to work flexible hours, including evenings, weekends, and match days.
• Passion for rugby and a deep understanding of the Sharks’ brand and fan culture.

• Creative thinker who thrives under pressure.
• Confident communicator who can manage multiple stakeholders.
• Proactive, adaptable, and always ahead of digital trends.
• Team player who brings energy, positivity, and innovation.

• The opportunity to shape the digital presence of one of the most iconic rugby brands in the world.
• A fast-paced, creative environment where your ideas have real impact.
• Competitive package based on experience.

Overview

We are looking for an innovative social media manager with a flair for strategy and execution to join the team and be responsible for planning, developing, implementing and managing strategies for our clients ’s social media accounts.

• Strategy development: Develop strategies for each client, build out briefs aligning with client goals, and manage internal communications to produce content. Collaborate with graphic designers and video editors to create content that aligns with the strategy
• Collaboration: Work with graphic designers, video editors, and campaign managers to ensure content production meets campaign goals. Provide creative direction and communicate effectively with the creative team
• Time Management: Ensure deadlines are met and manage time effectively
• Social Media Management: Manage social media accounts across all platforms, including Facebook, Instagram, Twitter, Threads, TikTok, LinkedIn, and YouTube
• Copywriting: Assist with copywriting for each client, ensuring content aligns with brand guidelines and business objectives
• Trend Monitoring: Stay updated with social media trends, best practices, and emerging technologies to continuously improve our social media presence and drive results
• Community Management: Monitor customer feedback, respond to inquiries, and engage with the online community in a timely and professional manner
• Marketing Campaigns: Help plan and execute upcoming social media campaigns
• Customer Feedback: Monitor customer feedback and sentiment on social media platforms, and relay relevant insights to account managers for improvement

• A minimum of 3 years’ proven experience in managing social media accounts, including strategy development and content creation.
• Strong copywriting skills
• Good time management and ability to work under pressure
• Regularly updated knowledge of the latest social media trends
• Strong understanding of social media platforms, including Facebook, Instagram, Twitter, Threads, TikTok, LinkedIn, and YouTube
• Forward-thinking mindset to plan campaigns 6 months in advance
• Excellent written and verbal communication skills
• Creative and innovative thinking
• Ability to work independently and as part of a team
• Familiar with social publishing tools such as Later, Meta Business Suite and HubSpot, and photography / videography editing tools such as Adobe Premier Pro, Final Cut, CapCut and / or InShot.

Overview

Cape Town, South Africa

Working Pattern: 4 days in the office, 1 day working from home

Welcome to Virgin Bet, where innovation meets excitement in the heart of Cape Town! As a proud member of the LiveScore Group, Virgin Bet is on an exhilarating journey to redefine the world of online betting. With our new office opening in Cape Town, we’re excited to expand our vibrant team and bring our exceptional services to new heights.

Virgin Bet thrives on providing an unparalleled betting experience that combines cutting-edge technology with a passion for sports. Our culture is built on collaboration, creativity, and diversity, fostering an environment where every employee can make their mark while enjoying the thrill of the game. Join us as we embrace the dynamic spirit of Cape Town and contribute to a brand that pushes boundaries and champions innovation.

If you’re ready to embark on an adventure with us, we can’t wait to meet you and see how you can help us shape the future of Virgin Bet!

The Social Media Manager will lead the development and execution of a content-led social media strategy that builds brand awareness and fosters community growth. This role is a chance to shape Virgin Bet’s voice in South Africa, overseeing platform strategy, content creation, and influencer partnerships. This is a key leadership role for a candidate with a passion for sports and a track record of delivering impactful social campaigns in a new market.

• Define and execute a content-led social media strategy aligned with brand and marketing objectives.
• Build and manage a local social media team, supporting recruitment and development.
• Develop and maintain a content calendar across all relevant social media platforms.
• Lead the creation of engaging, platform-native content that reflects local sports culture.
• Collaborate with the Head of Marketing to identify and expand onto new and emerging platforms.
• Implement and manage social media analytics tools to track campaign performance and reach.
• Regularly report on KPIs and provide actionable insights to optimise content and strategy.
• Work with internal teams to develop and execute social-led campaigns, competitions, and activations.
• Identify and manage relationships with influencers and content creators to amplify brand reach.
• Ensure all content adheres to regulatory guidelines and brand standards.

• Proven experience in social media management, ideally within sports, betting, or entertainment.
• Proficiency in social media publishing, scheduling, and analytics tools.
• Strong understanding of platform-specific content formats, algorithms, and engagement drivers.
• Experience in influencer marketing and community building.
• Ability to interpret performance data and translate insights into actionable strategy.
• Capable of building and leading a high-performing social media team.
• A natural storyteller with a flair for content ideation and visual communication.
• Excellent written and verbal skills, with strong grammar and proofreading abilities.
• Proactively identifies opportunities to grow Virgin Bet’s social presence and community.
• A deep interest in sports and an understanding of the betting audience.

• Discretionary Company Performance bonus
• Discovery Medical Aid
• 21 days Annual Leave
• Thursday drinks in the office and regular socials

Overview

Our client, a global digital agency powering some of the world’s most ambitious brands, is on the hunt for a Social Media Manager who lives and breathes digital culture. This is your chance to take centre stage, driving bold ideas, unforgettable campaigns, and real-time engagement on the world’s biggest platforms. In this role, you won’t just manage social channels — you’ll own the conversation. From creating viral content to orchestrating multi-channel campaigns, you’ll turn strategies into stories and audiences into advocates. If you’re ready to shape culture, not just follow it, this is the role for you.

What You’ll Do

• Build and execute social strategies that don’t just keep pace — they set the pace.
• Sync campaigns with product launches, cultural trends, and client ambitions.

• Oversee bold, platform-perfect content — from quick-fire stories to thumb-stopping video and graphics.
• Keep publishing calendars tight, relevant, and impossible to ignore.
• Craft narratives that cut through the noise and stick.

• Be the voice behind the screen — engaging, responding, and sparking conversation.
• Turn followers into fans and fans into loyal communities.

• Launch paid and organic campaigns that move the needle.
• Track, measure, and report on engagement, reach, conversion, and ROI — then push it further.
• Translate insights into smarter, sharper strategies.

• Work shoulder-to-shoulder with creative, design, CRM, and client teams.
• Lead agencies, freelancers, and juniors to raise the game on every campaign.

• Spot the trends before they trend.
• Test, experiment, and innovate so client brands are always ahead of the digital pack.

• Proven success as a Social Media Manager, Digital Marketing Manager, or similar role — ideally within an agency or global brand environment.
• A deep understanding of the platforms that matter: Meta, X/Twitter, Instagram, TikTok, YouTube, LinkedIn.
• Killer writing and storytelling skills with the creativity to bring a brand voice to life.
• A track record running both paid and organic campaigns that delivered measurable impact.
• Data-savvy with the ability to turn analytics into action.
• Energy, adaptability, and the confidence to thrive under pressure.

• Work with iconic global brands on campaigns seen by millions.
• Join a buzzing, high-performance agency team that rewards bold ideas.
• Drive work that shapes culture and conversation, not just clicks.
• Competitive salary, global exposure, and clear career growth.

This isn’t just another social role. It’s your shot at being the creative engine behind brands that make headlines.

Apply now and let’s make waves together.

The Organization

The Organization

The MultiChoice Group is a broad-based multinational media and entertainment group headquartered in South Africa, Dubai and Netherlands with principal operations in pay television, video entertainment, advertising and content security serving rapidly growing base of 13,5 million households. Eminent brands within the Group include DSTV, GOTv, SuperSport, M-net, DSTVnow, Showmax and Europe based content security leader Irdeto. Key areas of operations are:

• Storytelling ranging from content creation, production and aggregation including the best global general entertainment, sport and eminent African content library, delivered to customers
• Pay Television: direct-to-home satellite and digital terrestrial television services;
• SVOD: subscription video on demand services across multiple online platforms with a focus on library and local content in developing markets, and
• Advertising: providing dynamic media solutions; handling commercial airtime, on-air sponsorships, content integration, and online sales across a variety of 130+ channel brands on linear TV, VOD, social media, and digital platforms.

The group’s strength lies in its focus on local language and culture, its entrepreneurial spirit and the quality of its workforce. Multichoice Group has a successful history of identifying trends early, adapting them for the markets in which it operates and leveraging them to maximum advantage. The group generates revenues primarily through subscription model, with a growing contribution from advertising revenue. Its key objectives are to:

• Expand Pay TV, SVOD subscriber base and Advertising sales
• Focus on investment and technology
• Maintain a local approach
• Provide quality service
• Attract innovative and motivated employees

• To Plan, develop and execute social media content aimed at increasing community retention, engagement and conversion to align with marketing strategies, as prescribed by the Social Media Manager

• Implement the social media strategy aligned with business objectives
• Translate strategic goals into actionable content plans and engagement tactics.
• Monitor performance against defined KPIs and optimize based on insights.
• Stay informed on platform updates, trends, and emerging technologies to enhance execution.

• Identify tactical social media content opportunities
• Manage platforms relevant to designated region (Kenya, SSA and Diaspora)
• Manage and maintain social media platforms relevant to the designated regions.
• Ensure timely posting, platform hygiene, and alignment with content calendars.
• Manage and maintain social media platforms relevant to the designated regions.
• Ensure timely posting, platform hygiene, and alignment with content calendars.
• Ensure brand consistency throughout all interactions and created content

• Track performance metrics (engagement, reach, conversions).
• Social monitoring and listening by identify trends in conversation
• Report on social activity on a bi-weekly, as well as monthly basis

• Build relationships with customers (both potential and existing), industry professionals and journalists
• Manage supplier relationships
• Build and maintain relationships with influencers to amplify business reach
• Respond to comments, customer queries and complaints in a timely manner as per the Social Media Manager’s recommendations
• Escalate trends relevant to the brand to the correct stakeholders through the identified escalation process
• Follow up to ensure loops have been closed with customer queries and complaints

• A Degree level qualification in Media Design and Television
• Post graduate degree will be advantageous

• 8-10 years of experience in social media management.
• Proficiency in social media tools
• Engaging social media content
• Strong engagements with community
• Engagement, reach and trend reports
• Up-to-date with relevant industry trends
• Clear understanding of content creation per platform

• Social Reporting
• Customer Engagement
• Social Media Management
• Analytics & Reporting
• Design & Multimedia Skills
• Content Management

• Goal Setting and Alignment: Sets clear, aligned goals for team success within department objectives.
• Decision-Making Agility: Makes informed decisions quickly to drive operational success.
• Team Empowerment: Empowers teams by fostering autonomy and accountability.
• Resource Optimisation: Manages resources effectively to maximise departmental output.
• Continuous Improvement Mindset: Encourages innovation and improvement within the team.
• Communication: Clearly and effectively communicates complex information across teams.

Overview

takealot.com, South Africa's leading online retailer, is looking for a highly talented Social Media Manager to join our Marketing team in our Cape Town offices.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Social Media Strategist.

• Social strategy: Implement a social media content strategy that supports Takealot's Marketing objectives in collaboration with the Social Media Strategist and Performance Marketing team.
• Content creation & curation: Planning and publishing of monthly social media content calendar using Hootsuite across key channels (Facebook, X, Instagram, TikTok, YouTube & LinkedIn currently). Writing engaging copy for use on relevant social media platforms; Creating content in different formats for relevant social media platforms (CapCut/ Canva) - with design support from in-house Studio and Production team, & agency partners where relevant.
• Campaign Management: Design and execute integrated social media campaigns while coordinating timing and messaging across multiple channels and determining content types, formats and approach for each campaign. Monitor campaign performance to optimise creative approaches and build comprehensive reporting frameworks for ongoing content performance evaluation.
• Reporting: Supporting on social analytics and campaign/channel reporting, aligned with Marketing goals and reporting back to the team to inform social strategic direction; Building reporting frameworks to evaluate return on investment on the various platforms.
• Conversocial: Liaising with Customer Service to ensure Social Customer Service (CS) SLA levels and brand tone are achieved consistently through regular dipstick sessions; communicating all marketing activity to CS to prepare them for high volumes. Liaising with the Conversocial tech team to set up campaigns auto-tag & archive rules.
• Community management: Engaging with customers through the use of social media (natively & via management tools Conversocial, Brand Watch & Meltwater); resolving escalated customer service issues and/or create positive PR and brand building opportunities, including some out-of-hours work to support CS team; Managing and monitoring social media for customer comments both positive and negative and feedback to the relevant teams.
• Internal social media engagement; collaborate with Takealot Internal Brand Manager to drive internal culture initiatives amongst Takealot Employees aligned with the Takealot Employer Brand. This includes competitions, giveaways, product launches, etc.
• Innovation: Staying constantly abreast of all technical and content developments and advances in the world of social media to bring fresh ideas and innovative developments to our social strategy; Working with the marketing team to look at ways social media can work within wider campaigns.
• Ad hoc support for all Marketing team members in coordination of daily duties (including Production Coordination support for trafficking workflow).
• Daily monitoring & trafficking of all inbound Marketing enquiries from Zendesk, Conversocial & external Marketing email address, escalating to relevant team members and responding directly where possible.
• Administering all Marketing-led competitions and prize-draws (including winner selection, prize fulfilment and CPA compliance documentation).

• Bachelor’s Degree or relative Diploma qualification in Marketing, Communications, Advertising, Business Studies or related field.
• A minimum of 3 to 5 years’ experience in a similar position managing the social channels of a brand (as a minimum, TikTok, Facebook, X & Instagram - both paid & organic a plus).
• Expert knowledge about content and social media communications (content generation, platform technical capabilities, social media analytics) from hands-on experience in the industry.
• Experience in identifying social media tactics and adapting content for different social media platforms to engage, entertain and build social media equity for brands.

• Exceptional social savvy: an in-depth knowledge and interest in social media (including Facebook, X, Instagram, YouTube, TikTok and more) with an up-to-the-minute knowledge of the latest social trends/platforms and industry best practice.
• Good understanding of the full marketing mix.
• Excellent written and verbal communication.
• Outstanding, witty and creative editorial skills.
• Highly creative with ability to think outside the box.
• Strong project management skills.
• The ability to be reactive and adaptability to work in a fast-paced environment.
• Will need to be able to take instruction, but also add value to the goals and planning set by the Senior Brand Manager.
• An understanding of and enthusiasm for the Takealot.com brand and tone of voice.
• Proficiency in Google Workspace experience advantageous.
• Fast and diligent learner.
• Motivated self-starter with a drive for results.
• Excellent command of the English language - bilingual (any other SA language) a plus.

• Takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of Takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers; its all in the execution after all.
• We love what we do and what we are creating.
• We seek to employ an Extraordinary Mind who is Smart, has Integrity, and is Hardworking.

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.