529 Social Media Manager jobs in South Africa
Social Media Manager
Posted today
Job Viewed
Job Description
Overview
takealot.com, South Africa's leading online retailer, is looking for a highly talented Social Media Manager to join our Marketing team in our Cape Town offices.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.
This position reports to the Social Media Strategist.
Responsibilities- Social strategy: Implement a social media content strategy that supports Takealot's Marketing objectives in collaboration with the Social Media Strategist and Performance Marketing team.
- Content creation & curation: Planning and publishing of monthly social media content calendar using Hootsuite across key channels (Facebook, X, Instagram, TikTok, YouTube & LinkedIn currently). Writing engaging copy for use on relevant social media platforms; Creating content in different formats for relevant social media platforms (CapCut/ Canva) - with design support from in-house Studio and Production team, & agency partners where relevant.
- Campaign Management: Design and execute integrated social media campaigns while coordinating timing and messaging across multiple channels and determining content types, formats and approach for each campaign. Monitor campaign performance to optimise creative approaches and build comprehensive reporting frameworks for ongoing content performance evaluation.
- Reporting: Supporting on social analytics and campaign/channel reporting, aligned with Marketing goals and reporting back to the team to inform social strategic direction; Building reporting frameworks to evaluate return on investment on the various platforms.
- Conversocial: Liaising with Customer Service to ensure Social Customer Service (CS) SLA levels and brand tone are achieved consistently through regular dipstick sessions; communicating all marketing activity to CS to prepare them for high volumes. Liaising with the Conversocial tech team to set up campaigns auto-tag & archive rules.
- Community management: Engaging with customers through the use of social media (natively & via management tools Conversocial, Brand Watch & Meltwater); resolving escalated customer service issues and/or create positive PR and brand building opportunities, including some out-of-hours work to support CS team; Managing and monitoring social media for customer comments both positive and negative and feedback to the relevant teams.
- Internal social media engagement; collaborate with Takealot Internal Brand Manager to drive internal culture initiatives amongst Takealot Employees aligned with the Takealot Employer Brand. This includes competitions, giveaways, product launches, etc.
- Innovation: Staying constantly abreast of all technical and content developments and advances in the world of social media to bring fresh ideas and innovative developments to our social strategy; Working with the marketing team to look at ways social media can work within wider campaigns.
- Ad hoc support for all Marketing team members in coordination of daily duties (including Production Coordination support for trafficking workflow).
- Daily monitoring & trafficking of all inbound Marketing enquiries from Zendesk, Conversocial & external Marketing email address, escalating to relevant team members and responding directly where possible.
- Administering all Marketing-led competitions and prize-draws (including winner selection, prize fulfilment and CPA compliance documentation).
- Bachelor’s Degree or relative Diploma qualification in Marketing, Communications, Advertising, Business Studies or related field.
- A minimum of 3 to 5 years’ experience in a similar position managing the social channels of a brand (as a minimum, TikTok, Facebook, X & Instagram - both paid & organic a plus).
- Expert knowledge about content and social media communications (content generation, platform technical capabilities, social media analytics) from hands-on experience in the industry.
- Experience in identifying social media tactics and adapting content for different social media platforms to engage, entertain and build social media equity for brands.
- Exceptional social savvy: an in-depth knowledge and interest in social media (including Facebook, X, Instagram, YouTube, TikTok and more) with an up-to-the-minute knowledge of the latest social trends/platforms and industry best practice.
- Good understanding of the full marketing mix.
- Excellent written and verbal communication.
- Outstanding, witty and creative editorial skills.
- Highly creative with ability to think outside the box.
- Strong project management skills.
- The ability to be reactive and adaptability to work in a fast-paced environment.
- Will need to be able to take instruction, but also add value to the goals and planning set by the Senior Brand Manager.
- An understanding of and enthusiasm for the Takealot.com brand and tone of voice.
- Proficiency in Google Workspace experience advantageous.
- Fast and diligent learner.
- Motivated self-starter with a drive for results.
- Excellent command of the English language - bilingual (any other SA language) a plus.
- Takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of Takealot.com being the leading e-commerce company in Africa.
- We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
- We are short on ego and high on output.
- We are doers and not only thinkers; its all in the execution after all.
- We love what we do and what we are creating.
- We seek to employ an Extraordinary Mind who is Smart, has Integrity, and is Hardworking.
If you meet the above you are an Extraordinary Mind so come and join us!
Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.
#J-18808-LjbffrSocial Media Manager
Posted 3 days ago
Job Viewed
Job Description
Overview
takealot.com, South Africa's leading online retailer, is looking for a highly talented Social Media Manager to join our Marketing team in our Cape Town offices.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.
This position reports to the Social Media Strategist.
Responsibilities- Social strategy: Implement a social media content strategy that supports Takealot's Marketing objectives in collaboration with the Social Media Strategist and Performance Marketing team.
- Content creation & curation: Planning and publishing of monthly social media content calendar using Hootsuite across key channels (Facebook, X, Instagram, TikTok, YouTube & LinkedIn currently). Writing engaging copy for use on relevant social media platforms; Creating content in different formats for relevant social media platforms (CapCut/Canva) - with design support from in-house Studio and Production team, & agency partners where relevant.
- Campaign Management: Design and execute integrated social media campaigns while coordinating timing and messaging across multiple channels and determining content types, formats and approach for each campaign. Monitor campaign performance to optimise creative approaches and build comprehensive reporting frameworks for ongoing content performance evaluation.
- Reporting: Supporting on social analytics and campaign/channel reporting, aligned with Marketing goals and reporting back to the team to inform social strategic direction; building reporting frameworks to evaluate return on investment on the various platforms.
- Conversocial: Liaising with Customer Service to ensure Social Customer Service (CS) SLA levels and brand tone are achieved consistently through regular dipstick sessions; communicating all marketing activity to CS to prepare them for high volumes. Liaising with the Conversocial tech team to set up campaigns auto-tag & archive rules.
- Community management: Engaging (proactively & reactively) with customers through the use of social media (natively & via management tools Conversocial, Brand Watch & Meltwater); resolving escalated customer service issues and/or create positive PR and brand building opportunities, including some out-of-hours work to support CS team; Managing and monitoring social media for customer comments both positive and negative and feedback to the relevant teams.
- Internal social media engagement: collaborate with Takealot Internal Brand Manager to drive internal culture initiatives amongst Takealot Employees aligned with the Takealot Employer Brand. This includes competitions, giveaways, product launches, etc.
- Innovation: Staying constantly abreast of all technical and content developments and advances in the world of social media to bring fresh ideas and innovative developments to our social strategy; Working with the marketing team to look at ways social media can work within wider campaigns.
- Ad hoc support for all Marketing team members in coordination of daily duties (including Production Coordination support for trafficking workflow).
- Daily monitoring & trafficking of all inbound Marketing enquiries from Zendesk, Conversocial & external Marketing email address, escalating to relevant team members and responding directly where possible.
- Administering all Marketing-led competitions and prize-draws (including winner selection, prize fulfilment and CPA compliance documentation).
- Bachelor’s Degree or relative Diploma qualification in Marketing, Communications, Advertising, Business Studies or related field.
- A minimum of 3 to 5 years’ experience in a similar position managing the social channels of a brand (as a minimum, TikTok, Facebook, X & Instagram - both paid & organic a plus).
- Expert knowledge about content and social media communications (content generation, platform technical capabilities, social media analytics) from hands-on experience in the industry.
- Experience in identifying social media tactics and adapting content for different social media platforms to engage, entertain and build social media equity for brands.
- Exceptional social savvy: an in-depth knowledge and interest in social media (including Facebook, X, Instagram, YouTube, TikTok and more) with an up-to-the-minute knowledge of the latest social trends/platforms and industry best practice.
- Good understanding of the full marketing mix.
- Excellent written and verbal communication.
- Outstanding, witty and creative editorial skills.
- Highly creative with ability to think outside the box.
- Strong project management skills.
- The ability to be reactive and adaptable to work in a fast-paced environment.
- Will need to be able to take instruction, but also add value to the goals and planning set by the Senior Brand Manager.
- An understanding of and enthusiasm for the Takealot.com brand and tone of voice.
- Proficiency in Google Workspace; experience advantageous.
- Fast and diligent learner.
- Motivated self-starter with a drive for results.
- Excellent command of the English language - bilingual (any other SA language) a plus.
- Takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of Takealot.com being the leading e-commerce company in Africa.
- We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
- We are short on ego and high on output.
- We are doers and not only thinkers; it’s all in the execution after all.
- We love what we do and what we are creating.
- We seek to employ an Extraordinary Mind who is Smart, has Integrity, and is Hardworking.
If you meet the above you are an Extraordinary Mind so come and join us!
Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.
#J-18808-LjbffrSocial Media Manager
Posted 3 days ago
Job Viewed
Job Description
Overview
Takealot.com, South Africa's leading online retailer, is looking for a highly talented Social Media Manager to join our Marketing team in our Cape Town offices.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related total remuneration package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are prepared for a challenge and want to build something great.
Responsibilities- Social strategy: Implement a social media content strategy that supports Takealot's Marketing objectives in collaboration with the Social Media Strategist and Performance Marketing team.
- Content creation & curation: Planning and publishing of monthly social media content calendar using Hootsuite across key channels (Facebook, X, Instagram, TikTok, YouTube & LinkedIn currently). Writing engaging copy for use on relevant social media platforms; Creating content in different formats for relevant social media platforms (CapCut/ Canva) with design support from in-house Studio and Production team, & agency partners where relevant.
- Campaign Management: Design and execute integrated social media campaigns while coordinating timing and messaging across multiple channels and determining content types, formats and approach for each campaign. Monitor campaign performance to optimise creative approaches and build comprehensive reporting frameworks for ongoing content performance evaluation.
- Reporting: Supporting on social analytics and campaign/channel reporting, aligned with Marketing goals and reporting back to the team to inform social strategic direction; Building reporting frameworks to evaluate return on investment on the various platforms.
- Conversocial: Liaising with Customer Service to ensure Social Customer Service (CS) SLA levels and brand tone are achieved consistently through regular dipstick sessions; communicating all marketing activity to CS to prepare them for high volumes. Liaising with the Conversocial tech team to set up campaigns auto-tag & archive rules.
- Community management: Engaging with customers through social media (natively & via management tools Conversocial, Brand Watch & Meltwater); resolving escalated customer service issues and/or create positive PR and brand building opportunities, including some out-of-hours work to support CS team; Managing and monitoring social media for customer comments both positive and negative and feeding back to the relevant teams.
- Internal social media engagement: collaborate with Takealot Internal Brand Manager to drive internal culture initiatives amongst Takealot Employees aligned with the Takealot Employer Brand. This includes competitions, giveaways, product launches, etc.
- Innovation: Staying abreast of technical and content developments in the world of social media to bring fresh ideas and innovative developments to our social strategy; Working with the marketing team to look at ways social media can work within wider campaigns.
- Ad hoc support for all Marketing team members in coordination of daily duties (including Production Coordination support for trafficking workflow).
- Daily monitoring & trafficking of all inbound Marketing enquiries from Zendesk, Conversocial & external Marketing email address, escalating to relevant team members and responding directly where possible.
- Administering all Marketing-led competitions and prize-draws (including winner selection, prize fulfilment and CPA compliance documentation).
- Bachelor's Degree or relative Diploma qualification in Marketing, Communications, Advertising, Business Studies or related field.
- A minimum of 3 to 5 years' experience in a similar position managing the social channels of a brand (at minimum TikTok, Facebook, X & Instagram - both paid & organic a plus).
- Expert knowledge about content and social media communications (content generation, platform technical capabilities, social media analytics) from hands-on experience in the industry.
- Experience in identifying social media tactics and adapting content for different social media platforms to engage, entertain and build social media equity for brands.
- Exceptional social savvy: knowledge of Facebook, X, Instagram, YouTube, TikTok and more with up-to-date trends.
- Good understanding of the full marketing mix.
- Excellent written and verbal communication.
- Outstanding, witty and creative editorial skills.
- Highly creative with ability to think outside the box.
- Strong project management skills.
- Reactive and adaptable to a fast-paced environment.
- Ability to take instruction and also add value to goals and planning set by the Senior Brand Manager.
- Understanding and enthusiasm for the Takealot.com brand and tone of voice.
- Proficiency in Google Workspace; experience advantageous.
- Fast and diligent learner.
- Motivated self-starter with a drive for results.
- Excellent command of English; bilingual (any other SA language) a plus.
- Takealot.com employees are entrepreneurial and dynamic, customer-centric, fun and have the shared ambition of taking Takealot.com to be the leading e-commerce company in Africa.
- We have fun, work hard, take ownership, work in teams to create solutions, and are open to direct feedback and new ideas.
- We are short on ego and high on output.
- We are doers and not only thinkers; execution matters.
- We love what we do and what we are creating.
- We seek to employ an Extraordinary Mind who is Smart, has Integrity, and is Hardworking.
If you meet the above you are an Extraordinary Mind so come and join us!
Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply .
#J-18808-LjbffrSocial Media Manager
Posted 3 days ago
Job Viewed
Job Description
Overview
Our client is looking for a Social Media Manager will be responsible for developing and executing a comprehensive social media strategy that enhances brand awareness drives traffic to the restaurant promotes engagement and ultimately increases reservations and customer loyalty.
Responsibilities- Develop and implement a social media strategy aligned with business goals
- Manage day-to-day social media content (photos videos stories reels etc.) across platforms (Instagram Facebook TikTok X / Twitter Threads etc.)
- Plan and schedule posts using social media tools (e.g. Later Hootsuite Buffer)
- Collaborate with chefs staff and marketing team to showcase new menu items events and behind-the-scenes content
- Respond to customer messages reviews comments and tags in a timely brand-appropriate voice
- Track KPIs and produce performance reports (engagement reach growth etc.)
- Monitor trends memes and competitors to identify new content opportunities
- Coordinate with photographers influencers and PR as needed
- Support digital campaigns including promotions seasonal launches or partnerships
- Proven experience in managing social media for hospitality food & beverage or lifestyle brands
- Strong understanding of platform-specific content strategies and trends
- Excellent copywriting visual storytelling and communication skills
- Proficiency in design tools (e.g. Canva Adobe Suite) and analytics (e.g. Meta Insights Google Analytics)
- Basic photo and video editing skills (for quick-turnaround content)
- Strong organizational and time-management abilities
- Comfortable working independently with limited oversight
- Passion for food hospitality and building community
- 2 years in social media marketing or digital content creation
- Experience working with restaurants or hospitality businesses
- Familiarity with paid social campaigns and ad platforms
- Experience working with UGC influencers or community management
Marketing,Google Analytics,Photography,Facebook Advertising,Hootsuite,Social Listening,Content Development,SEO,Adobe Photoshop,Social Media Management,Copywriting,Content Management
Employment Type- Full-time
- years
- 1
Social Media Manager
Posted 4 days ago
Job Viewed
Job Description
A multi-disciplined creative agency specialising in through-the-line marketing solutions for some of the biggest brands in the country.
Who are we looking for:A social media manager with at least 2 years experience in social media and content management with agency experience who can work from Bedfordview.
What will you do:Always-On & Campaign Reporting:
- Monitor social media platforms regularly to ensure consistent presence and engagement.
- Track and analyse performance metrics to optimise content strategy and campaign effectiveness.
- Prepare detailed reports showcasing key insights and recommendations for improvement.
Community Management:
- Engage with our audience across various social media channels to foster meaningful interactions and build brand loyalty.
- Respond promptly to comments, messages and inquiries, maintaining a positive and authentic brand voice.
- Identify trends, conversations and opportunities to enhance community engagement.
Facebook Ads Setup:
- Set up and manage Facebook ad campaigns, including audience targeting, ad creative development and budget optimisation.
- Monitor ad performance metrics and adjust strategies to maximise ROI and achieve campaign objectives.
- Stay updated on best practices and emerging trends in Facebook advertising.
Assist in Content Plan Development:
- Collaborate with the creative team to brainstorm and develop engaging content ideas aligned with brand objectives and audience preferences.
- Contribute to the creation of content calendars and schedules, ensuring timely and consistent delivery of content across platforms.
- Provide input and feedback on content performance to inform future planning and strategy.
- Marketing, Communications, Digital Marketing or related field qualification.
- 3 years of experience in social media management, preferably in an agency setting.
- 1 year experience with Meta Ads setup and management.
- Strong understanding of social media platforms, trends and best practices.
- Proficiency in social media analytics tools and platforms (Sprout Social, Meta etc).
- Excellent communication skills, both written and verbal.
- Creative thinker with a passion for storytelling and engaging /conversational content creation.
- Ability to thrive in a collaborative environment.
Social Media Manager
Posted 5 days ago
Job Viewed
Job Description
Introduction
Location : Fourways Johannesburg
Company : Human Group
We offer a dynamic work environment, a competitive salary, and the opportunity to be part of a fun and passionate team. If you think you have what it takes to take our visual storytelling to the next level, apply now and let's make magic together!
Send CV and portfolio to:
We are looking for a talented and experienced Social Media Manager to join our marketing team. The ideal candidate will have a deep understanding of social media platforms, a knack for creating engaging content, and the ability to analyze data to drive strategy. This role is critical in enhancing our clients' brand presence and engaging with their audience.
Duties & Responsibilities
Key Responsibilities :
- Develop, implement, and manage social media strategies for our clients.
- Create, curate, and manage published content (images, videos, written) across social media platforms.
- Monitor and analyze performance metrics to optimize strategies and report on the effectiveness of campaigns.
- Engage with our clients' audiences through comments, messages, and posts.
- Collaborate with other departments (creative, analytics, client services, etc.) to manage reputation, identify key players, and coordinate actions.
- Stay up-to-date with the latest social media best practices, technologies, and trends.
- Manage and oversee social media content calendars and schedules.
- Develop and execute paid social media advertising campaigns.
- Identify and establish relationships with key influencers and brand advocates.
Desired Experience & Qualifications
The ideal candidate will have :
- Proven work experience as a Social Media Manager or similar role.
- Excellent knowledge of Facebook, Twitter, LinkedIn, Instagram, and other social media platforms.
- Experience with social media analytics and reporting tools.
- Strong copywriting and content creation skills.
- Creative mindset with a strong visual eye.
- Ability to multitask and handle multiple projects simultaneously.
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- Experience with paid social media advertising is a plus.
Package & Remuneration
Market Related
Interested?
Required Experience :
Manager
Key Skills
Marketing, Google Analytics, Photography, Facebook Advertising, Hootsuite, Social Listening, Content Development, SEO, Adobe Photoshop, Social Media Management, Copywriting, Content Management
Employment Type : Full-Time
Experience : (Specify years)
Vacancy : 1
#J-18808-LjbffrSocial Media Manager
Posted 5 days ago
Job Viewed
Job Description
We are looking for a dynamic Social Media Manager to join our team. This individual will play a key role in developing, executing, and managing social media strategies that grow our brand presence, drive engagement, and deliver measurable results. The ideal candidate is both creative and analytical, with a strong understanding of how social media fits into the broader marketing ecosystem.
Job Description:
This is a 2 months Fixed-Term contract.
Key responsibilities:
- Strategy Development:
- Create and execute basic social media strategies aligned to business and campaign objectives.
- Translate strategy into clear, actionable plans across platforms.
- Content & Campaign Planning:
- Develop tactical social media plans and content calendars.
- Ensure content is engaging, trend-aware, and adapted for various formats (static, video, stories, reels, etc.).
- Collaborate with creative, strategy, design, and influencer teams to deliver cohesive campaigns.
- Community & Trends:
- Keep an “ear on the ground” by identifying emerging trends, conversations, and cultural moments relevant to our audience.
- Engage with communities to build authentic brand connections.
- Reporting & Analytics:
- Track, analyze, and report on performance metrics to measure success and optimize future campaigns.
- Provide actionable insights to improve engagement, reach, and ROI.
Skills & Competencies
- Strong understanding of social media platforms, formats, and best practices.
- Ability to create and manage tactical plans that connect strategy to execution.
- Proficient in social media analytics and reporting tools.
- Creative thinker with an eye for engaging content and storytelling.
- Highly collaborative, able to work across teams (creative, design, influencer, and strategy).
- Trend-savvy and culturally aware.
Qualifications & Experience
- 4-5 years of experience in social media management, digital marketing, or related roles.
- Demonstrated experience in creating social media strategies and content plans.
- Proven track record in reporting and analyzing campaign performance.
- Experience working in cross-functional teams within a fast-paced environment.
Location:
SandtonBrand:
Dentsu CreativeTime Type:
Full timeContract Type:
Fixed Term Contract (Fixed Term) #J-18808-LjbffrBe The First To Know
About the latest Social media manager Jobs in South Africa !
Social Media Manager
Posted 9 days ago
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Job Description
Join to apply for the Social Media Manager role at Assist World
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Direct message the job poster from Assist World
At Assist World , we specialize in providing highly trained Virtual Assistants to businesses across the globe.
Job DescriptionWe are seeking a Social Media Manager on behalf of a client to oversee and execute marketing initiatives across multiple platforms. The ideal candidate will handle campaign setup, strategy, content creation, ad management, and reporting while ensuring alignment with brand style and voice. This role involves both implementation (setting up accounts, running ads, creating posts) and strategy (optimizing campaigns, analyzing results, guiding growth).
The Social Media Manager will support marketing efforts for the company’s soundproof pods product line and potentially other business lines under the same ownership.
Key Responsibilities- Set up, manage, and optimize digital marketing campaigns across Google Ads, Facebook Ads, and LinkedIn Ads.
- Connect and configure analytics tools (Google Analytics, ad tracking, reporting dashboards).
- Create engaging ad creatives, including graphics, copywriting, and social media posts.
- Manage and publish content calendars for multiple platforms (LinkedIn, Facebook, Instagram, etc.).
- Monitor and report on campaign performance, ROI, and lead generation.
- Support lead outreach and engagement through social channels.
- Collaborate with management to refine messaging and brand consistency.
- Ensure compliance with data privacy and security standards (email lists, customer data, ad spend protection).
- Potential to scale from handling one product line to multiple businesses.
- Proven experience in social media management and digital marketing campaigns.
- Strong skills in Google Ads, Facebook Ads Manager, LinkedIn Campaign Manager, and Google Analytics.
- Proficiency in content creation: copywriting, graphic design (Canva, Adobe, or similar).
- Ability to analyze metrics and provide actionable insights, with knowledge of data privacy, ad account management, and budget accountability.
- Excellent English communication skills (verbal and written).
- Strategic mindset with ability to work independently and provide recommendations.
- A self-starter who can first execute campaigns and gradually take on strategy leadership.
- Flexible to grow with the business as marketing needs expand.
- Detail-oriented with a creative eye for design and messaging.
- Comfortable handling sensitive customer and marketing data under NDA.
- Mid-Senior level
- Part-time
- Art/Creative, Marketing, and Advertising
- Marketing Services
Referrals increase your chances of interviewing at Assist World by 2x.
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#J-18808-LjbffrSocial Media Manager
Posted 12 days ago
Job Viewed
Job Description
Momentum Centurion, Gauteng, South Africa
Join or sign in to find your next jobJoin to apply for the Social Media Manager role at Momentum
Momentum Centurion, Gauteng, South Africa
Join to apply for the Social Media Manager role at Momentum
Get AI-powered advice on this job and more exclusive features.
Momentum Group Limited (Momentum Group) is a significant player in South Africa's life insurance and integrated financial services sectors. We are a proud Level 1 B-BBEE South African-based group dedicated to building and protecting our clients' financial dreams. Our client-facing retail and specialist brands, including renowned names such as Momentum, Metropolitan, Guardrisk, and Eris Properties, play a pivotal role in fulfilling this purpose.
Our federated model emphasises empowerment, accountability, and continuous engagement with all our stakeholders. Designed in close consultation with leaders across the group, this operating model aims to unleash each business unit's inherent energy and commercial drive through our collaborative federated approach. Visit us at .
Disclaimer As an applicant, please verify the legitimacy of this job advert on our company career page.
Role Purpose
This role is responsible for leading the creation, planning, and execution of social media content that elevates brand presence, engages communities, and builds storytelling across platforms. The ideal candidate is a digital native who actively seeks out relevant content opportunities and directs compelling social-first campaigns aligned to marketing goals.
Requirements
- Bachelor’s degree in Communication, Marketing, Journalism or related qualification - Essential
- 3- 5 years Social Media management experience including developing, planning and managing content in a corporate, or agency setting - Essential
- Experience of using various social analytical software
- Experience doing audience research and competitor analysis.
- Experience reporting on social performance against KPI’s
Internal Processes
- Keep abreast of trends, legislation and best practices within the public relations field as it relates to social media.
- Contribute to the development of social media strategy and polices aligned to the business and marketing strategies.
- Define, track and analyse social media Key Performance Indicator and Return on Investment.
- Measure the success of social media campaigns based on defined metrics.
- Stay up to date with the latest social media best practices and technologies.
- Effectively use social media marketing tools as part of campaigns and initiatives.
- Communicate with industry professionals and influencers via social media to create and strengthen a network.
- Develop, implement and manage our social media strategy after conducting competitive research, platform determination, messaging and audience identification.
- Plan, create, publish and share new content (including original text, images, video and code) daily that builds meaningful customer connections, increases brand awareness and encourages community members to engage with the brand
- Collaborate with sales and marketing teams to develop social media campaigns
- Stay up to date with the latest social media best practices and technologies
- Set up and optimise company pages within each platform to increase the visibility of company’s social content
- Monitor Search Engine Optimisatin and customer engagement and suggest content optimisation
- Moderate user-generated content in line with the moderation policy
- Collaborate with sales, web design, web development, digital marketing, customer relations and product development teams
- Capture and analyse the appropriate social data/metrics, insights and social media best practices to measure the success of every social media campaign, then use that information to refine future campaigns
- Work with copywriters and designers to ensure content is informative and appealing
- Provide expert recommendations and guidance on social content strategy to internal stakeholders.
- Build and maintain relationships with clients and internal and external stakeholders
- Deliver on service level agreements made with internal and external stakeholders and clients
- Make recommendations to improve client service within area of responsibility
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
- Surface insights and content opportunities from social engagement to inform broader business strategies.
- Develop and maintain productive and collaborative working relationships with peers and stakeholders
- Positively influence and participate in change initiatives
- Continuously develop own expertise in terms of professional, industry and legislation knowledge
- Contribute to continuous innovation through the development, sharing and implementation of new ideas
- Take ownership for driving career development
- Interpersonal skills
- Problem solving
- Language and writing skills
- Editing skills
- Communication skills
- Planning and organising
- Stakeholder management
- Networking and relationship building
- Providing Insights
- Developing Strategies
- Managing Tasks
- Generating Ideas
- Embracing Change
- Producing Output
- Exploring Possibilities
- Inviting Feedback
- Knowledge of social media management and strategy
- Excellent knowledge of social media platforms
- Knowledge of social media best practices
- Knowledge of various analytical software
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Marketing and Sales
Referrals increase your chances of interviewing at Momentum by 2x
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#J-18808-LjbffrSocial Media Manager
Posted 13 days ago
Job Viewed
Job Description
Brand Ambassador
Depending on level and experience
Job Description
As our Brand Ambassador, you will oversee the development, management, and promotion of the brand, ensuring it resonates with our target audience.
Your responsibilities include maintaining consistency in brand visuals and feeling across all digital and physical platforms. You will track monthly sales, brainstorm strategies to increase sales, and create the brand's look and feel.
You will strategize marketing ideas and campaigns, act as the face of our brand, engage with our audience online and offline, and utilize your creativity and passion to enhance brand presence and foster customer loyalty.
Key duties include social media management, content creation, video editing, managing engagement, running Meta ads, sending out monthly packages, tracking success, conducting competitor research (local and international), managing giveaways and brand ambassador programs, handling social media messages, seeking online collaborations, tracking Google analytics, and working closely with sales on the website.
Physical store and event involvement include promos, tastings, event parties, marketing campaigns, and collaborations with creators.
Brand performance will be monitored through monthly sales data, consumer feedback, and trend analysis to refine strategies.
Requirements
- Based in Cape Town
- Owns a car and a laptop
- Video editing skills
- 1 year of social media experience with a portfolio
- Comfortable working in the cannabis industry
- Goal-driven with a good understanding of business and growth
- Marketing experience or education
Desired Skills
- Brand Management
- Social Media Marketing
- Video Editing
About The Employer
Our company has been operating since 2018, with a team of 10 employees. We sell products nationally, primarily through B2B channels, with 20% of sales online and via Takealot. We value marketing interactions, merchandise, tastings, and online sales growth.
Employer & Job Benefits
- Salary
- Petrol allowance
- Own laptop provided