287 Community Management jobs in South Africa

Location: Cape Town

Working Practices: Hybrid | Mondays and Thursday in office and remaining days remote

Contract Type: Permanent

Working Hours: 07H00 - 15H30 SAST

Job Summary:

The Community Management Specialist will be responsible for supporting OES's performance marketing and organic social efforts across a portfolio of online higher education brands (QUT, SOL, MOL, WSU).

This role will have a strong focus on Meta ads (Facebook and Instagram), helping manage high-volume comment threads and direct messages. The Community Management Specialist will be our frontline voice - ensuring fast, friendly, and brand-aligned responses that help drive leads, protect brand reputation, and build community trust.

Key Responsibilities:

• Meta Comment & DM Moderation (Primary Focus)
  
  Moderate comments and inboxes across Facebook and Instagram ads daily, prioritising high-volume campaigns. Ensure timely, tone-perfect responses and escalate high-risk or sensitive interactions when needed.
• Lead Identification & Handover
  
  Spot potential enrolment-ready leads in comment threads and DMs. Tag and flag them to our Course Consultant team, helping accelerate conversion timelines.
• Maintain Community Frameworks
  
  Support updates to moderation guides, tone-of-voice resources, and tag libraries to keep workflows clean, consistent, and scalable.
• Tagging, Tracking & Insights
  
  Tag all comments/DMs in Sprout Social, sentiment trends, and common pain points to inform monthly reporting and creative strategy recommendations.
• Future Expansion (TikTok & LinkedIn)
  
  Assist with moderation across TikTok and LinkedIn as those platforms scale, following similar workflows and tone guidelines.

What does success look like?

Success in this role means you are recognised as a trusted front-line voice for OES, ensuring our online communities are safe, supportive, and aligned with our values. You'll know you're thriving when:

• Community Trust is Protected: You consistently deliver timely, brand-aligned responses that maintain a respectful, engaging community environment across high-volume ad campaigns and direct messages.
• Leads are Identified & Escalated: You proactively flag and hand over sales-qualified leads from comments and DMs, supporting enrolment pipelines and contributing to measurable student acquisition outcomes.
• Frameworks are Maintained: Moderation guides, tone-of-voice resources, and tagging systems are up-to-date, making workflows efficient, scalable, and easy for the wider team to follow.
• Insights Inform Strategy: Your report commentary, comment/DM tagging and sentiment analysis provide actionable insights that help refine campaign creative, improve performance, and strengthen community engagement.
• Collaboration is Seamless: You work effectively with marketing, sales, and external teams, ensuring smooth escalation processes, accurate reporting, and a consistent brand experience.
• Adaptability Drives Growth: As new platforms (e.g., TikTok, LinkedIn) expand, you adapt moderation practices and frameworks to support OES's evolving social media strategy.

Skills, Experience and Qualifications

• A degree or diploma in communications, marketing, media, or a related field is helpful but not essential.
• Hands-on experience and a strong grasp of social media best practices.

Social Media Community Management

• Proven experience moderating high-volume comment threads and DMs, especially on Meta platforms (Facebook & Instagram).
• Familiarity with Sprout Social or similar social media management tools (e.g., Hootsuite, Falcon, Khoros).

Customer Service & Communication

• Strong written communication skills with the ability to adapt tone and language to different brand voices.
• Experience in customer support or community engagement roles.

Lead Identification & Escalation

• Ability to identify sales-qualified leads in social interactions and escalate appropriately.
• Understanding of lead nurturing and handover processes to sales or enrolment teams.

Attention to Detail & Risk Awareness

• Skilled at spotting sensitive or high-risk comments and escalating them appropriately.
• Experience working with moderation frameworks, tone-of-voice guides, and escalation protocols.

Tagging & Reporting

• Experience tagging interactions for sentiment, themes, or lead potential.
• Comfortable contributing to monthly reporting and providing insights to inform creative or campaign strategy.

Desirable Experience

• Higher Education or Regulated Industries
• Experience working in or with higher education, edtech, or regulated sectors where brand reputation and compliance are critical
• Performance Marketing Context: Understanding of how community management supports paid media campaigns, especially in lead generation funnels.
• Content Sensitivity & Brand Protection: Experience managing communities where brand safety, public perception, and student trust are key.

About OES

OES is a vibrant and values-led organisation, and we are passionate about enhancing lives through education. We work with university partners, training institutes, and professional bodies worldwide, to develop and enable immersive and engaging learning experiences. We empower our teams to be student-focused, innovative, and embrace change with a growth mindset to ensure we achieve our vision of being the world's most impactful enabler of education. We encourage our people to grow and develop through teamwork and a diverse range of projects, programs and challenging work. We trust our people to deliver, so when you work with OES, you will join a team who are empowered to impact every day.

Company Culture & Values

We are a people-focused organization with a culture built around collaboration, connection, and working together toward one common goal. Our vibrant, values-led culture is grounded in four core principles that guide everything we do:

Passion and Perseverance: We love what we do (even though it's not always easy) and take pride in creating transformative learning experiences. We bring a 'can-do' attitude to our work, tackling challenges and inspiring others.

Teamwork: We operate as cross-functional teams globally with trust and respect, celebrating success. We have fun while we work and enjoy collaborating with each other and OES partners.

Agility and Innovation: We are innovative, lateral thinkers who use our skills to do things better for our students. We thrive in ambiguity, embrace change and challenge conventional thinking.

Integrity: We do what's right, and what we say we will do, every time. We value a culture of respectful feedback and believe that respect trumps harmony.

These are some of the perks you can expect when you join the team:

• Employee Assistance Program (EAP)
• Medical allowance
• Commute allowance
• Flexible work for genuine career-life fit
• A healthy and supportive company culture
• Generous annual leave
• Paid maternity and paternity benefits
• Study leave
• Professional development and mentoring
• Construct Culture Club events
• Company funded lunch and drinks every 6 weeks

*Policy T&Cs apply for certain benefits

Post Number

AAA9

Faculty/Department

University of the Western Cape -> Deputy Vice-Chancellor: Academic -> Community Engagement Unit

Type of Position

Permanent - Full Time

Length of Contract Period

Location

Main Campus - Bellville, WC ZA (Primary)

Closing Date

30/9/2025

Role Clarification & Key Performance Areas

The University of the Western Cape (UWC) invites applications for the position of Director: Community Engagement Unit (CEU). This senior leadership role is situated in the Office of the Deputy Vice-Chancellor: Academic and plays a critical part in embedding the Scholarship of Engagement for Societal Impact (SoE-SI) across all levels of the university. Rooted in UWC's legacy of social justice, equity, and transformation, the CEU fosters sustainable partnerships, institutional learning, and public engagement, aligned with Boyer's vision of engagement as an evolving and co-creative process.

The Director will lead the CEU strategically, positioning it as a dynamic academic and institutional hub for engaged scholarship. The role entails institutionalising community engagement (CE) across teaching, learning, research, and outreach, and promoting inclusive, participatory practices that reflect UWC's transformation agenda and contribute to societal development. This includes driving CE policy and recognition mechanisms, fostering interdisciplinary knowledge co-production, and amplifying UWC's visibility in national and international CE landscapes.

Key Responsibilities

Strategic Leadership and Institutional Integration:

• Shape and implement the CE strategy in alignment with UWC's Institutional Operating Plan (IOP)
• Embed CE in governance, curriculum, academic promotion, and research systems
• Contribute to national and global dialogues on community engagement and higher education transformation
• Institutionalising the Scholarship of Engagement for Societal Impact (SoE-SI) across all levels of the university.

Academic and Scholarly Integration:

• Advance CE as a scholarly field through research, publications, and conferences
• Support curriculum transformation through CE integration in undergraduate and postgraduate offerings
• Lead the development and implementation of CEU-specific modules (e.g., trauma-informed practices, youth engagement).

Partnership and Stakeholder Engagement:

• Build and manage equitable partnerships with communities, NGOs, government, and international bodies
• Facilitate co-productive knowledge processes and community-led initiatives.
• Represent UWC in strategic CE collaborations, benchmarking, and national platforms.

Programme and Curriculum Development:

• Oversee CEU's role in accreditation processes, and co-create guidelines for CE integration
• Lead curriculum design, training programmes, and programme renewal
• Monitor and evaluate the impact of CE initiatives institutionally and in communities.

Operational and Financial Management:

• Ensure sound administrative, human resource and budgetary management of CEU
• Develop and manage systems for monitoring and evaluating CE's institutional impact
• Leverage digital platforms, AI, and emerging tools to enhance CE practice and visibility.

Fundraising and Resource Mobilisation:

• Conceptualise, prepare, and manage funding proposals and donor reports
• Implement development strategies and maintain stakeholder relationships through regular engagement.

Public Engagement and Advocacy:

• Promote UWC's public profile through CEU outputs such as media campaigns, newsletters, alumni stories, and radio series
• Develop CE award criteria and support institutional recognition of CE efforts
• Contribute to national policy and advocacy platforms on CE in higher education.

Staff Leadership and Capacity Building:

• Mentor and develop CEU staff through skills training and professional growth pathways
• Facilitate internal capacity building across UWC to strengthen CE competencies among academics and administrators.

Minimum Requirements

Qualifications and Experience:

• A Doctoral degree (PhD) in a relevant field.
• Eligible for appointment at Professor or Associate Professor level.
• At least 10 years' experience in higher education, including 5 years in senior leadership roles.
• An established track record in engaged scholarship, curriculum transformation, and partnership development.
• Demonstrated expertise in CE within African or Global South contexts.

Key Competencies:

• Visionary leadership with the ability to align CE initiatives with institutional, national, and global priorities.
• Deep knowledge of CE theory, policy, and practice, including quality assurance and accreditation.
• Proven skills in curriculum development, knowledge co-production, and participatory pedagogy.
• Strong interpersonal, facilitation, and public engagement abilities.
• Capacity to mobilise resources, manage teams, and operationalise CE strategies.
• Commitment to ethical, inclusive, and decolonial leadership in contexts of social inequality and intergenerational trauma.

In your application, you are encouraged to highlight your strengths and include anything else you deem exceptional and outstanding to be considered by the selection panel. In addition, please attach a cover letter motivating your suitability, a detailed curriculum vitae including contact details of three referees, and your highest qualification to your online profile.

To be considered for this vacancy, you must click on the Apply for this Job link below or apply directly via UWC Careers at For any queries, please contact the Human Resources Department at /9763/9708/3551/3756 or email: e-

DISCLAIMER: By applying for the position, you consent to the University sharing your application, including curriculum vitae, with University stakeholders to process the application. In line with the University's commitment to diversifying its workforce, preference will be given to suitably qualified applicants in line with our Employment Equity Targets. The official retirement age at UWC is 65 years. The University reserves the right to not make an appointment, make an appointment at a different level, seek additional candidates and may conduct competency assessments.

Location

Nyamasheke District, Western Province

Salary

RWF 15,280,980 - RWF 17,463,972 gross/annum depending on experience

Contract Type

Fixed Term

Duration

Other

About the Role

The Project Officer, Community Engagement will play a key role in coordinating, implementing, and monitoring community-based activities under the Combating Malnutrition in Rwanda through Sustainable Food Systems (CMR-FS) programme. Operating across the five target districts in Rwanda's Western Province, the officer will be based in Nyamasheke district. This role will be offered on a fixed term contract basis running until end of December 2026, subject to availability of funding.

They will support community-level engagement by mobilizing and working closely with key local actors, including Community Health Workers (CHWs), Early Childhood Development (ECD) volunteers, healthcare providers, and private sector stakeholders engaged in the programme's core value chains: High-Iron Beans, Eggs, Large-Scale Food Fortification (LSFF), and the tea estate sector.

Working in collaboration with district authorities and existing coordination platforms, the officer will support the delivery of nutrition-sensitive interventions designed to strengthen local food systems. This includes facilitating community mobilization sessions, organizing and supporting stakeholder training, and promoting access to nutritious foods. This role directly contributes to improving the availability, accessibility, and affordability of healthy diets, aligning with national priorities to enhance household dietary diversity, food security, and child nutrition outcomes through sustainable and locally anchored food systems.

Key Responsibilities include

• Collaborate with the Project Manager Community Engagement to support operational delivery and monitor the community-based nutrition activities.
• Work with local authorities, CHWs, ECD Centres, and tea estate communities to implement nutrition interventions at Health center, community, and ECD levels.
• Facilitate participatory processes involving local stakeholders to implement SBCC campaigns and emo-demos ensuring culturally appropriate and relevant messaging.
• Support the Project Manager in designing and implementing activities on tea estates.
• Support the training and supervision of local facilitators and field practitioners on the use of SBCC materials and emo-demo toolkits.
• Prepare monthly updates and organize timely meetings with project stakeholders.
• Support to coordinate and organize time-bound project site visits.

About you

You should have demonstrable experience in community-based project implementation handling activities such as community mobilization sessions, organizing and supporting stakeholder training, and promotion activities within local communities. Experience implementing project activities within tea estates combined with knowledge of SBCC approaches will be an added advantage. Experience working with community health structures such as CHWs, ECDs is required among other stakeholders such as SMEs and cooperatives.

The position holder should demonstrate excellent project management skills with the ability to operate independently with minimal supervision. Good interpersonal skills are required to succeed in this role combined with familiarity with nutrition sensitive agriculture, SBCC or food systems programming.

An education background with a bachelor's degree in nutrition, Public Health, Foods science, or related field is required.

About our Offer

The starting gross salary on offer for this role is from RWF 15,280,980 - RWF 17,463,972 gross per annum, depending on experience.

GAIN has a fair and competitive salary structure that allows for annual progression subject to good performance. In addition, GAIN offers a total of 37 days holiday per year (including annual leave, public holidays and additional office closure days), an attractive pension scheme and competitive insurance cover including health, travel and life assurance. We are committed to the health of our staff, especially in these challenging times, and have developed a programme of wellbeing that includes flexible and hybrid working, additional leave allowances, wellbeing days, mindfulness coaching and access to independent and confidential counselling.

GAIN also has a strong commitment to professional development. We will support you to grow in your career through both formal and informal training, and are committed to providing opportunities through internal recruitment, secondments, and promotion. All of this is delivered in a supportive and collaborative environment.

About GAIN

The Global Alliance for Improved Nutrition (GAIN) is a Swiss-based foundation launched at the United Nations in 2002 to tackle the human suffering caused by malnutrition. Working with governments, businesses and civil society, we aim to transform food systems so that they deliver healthier diets for all people, especially the most vulnerable.

Headquartered in Geneva, Switzerland, GAIN has offices in countries with high levels of malnutrition: Bangladesh, Benin, Ethiopia, India, Indonesia, Kenya, Mozambique, Nigeria, Pakistan, Rwanda, Tanzania and Uganda. To support work in those countries, we have representative offices in the Netherlands, the United Kingdom, and the United States.

At GAIN, we believe that everyone in the world should have access to nutritious, safe, and affordable food. Today, one in three people - drawn from nearly every country on the planet - are unable to consume enough nutritious food. We work to develop and deliver solutions to this daily challenge.

Our Working Culture and Environment

We provide a flexible working environment that includes a combination of home and office working opportunities through our global hybrid working policy. This encourages our staff to have a healthy work-life balance and increases staff motivation, enriches employee wellbeing, and improves performance and productivity.

All of our positions are based in one or more of GAIN's designated offices as stated on our job advertisements. Successful candidates will be based in one of GAIN's country offices and must have the existing right to live and work within a reasonably commutable distance of the relevant city / cities in which the role is advertised. Please note, that GAIN does not sponsor working visas and relocations.

GAIN reserves the right to withdraw an offer of employment for candidates who are considered to ineligible under the above conditions during or after the recruitment process.

Applicants must have the right to work and be currently based in the advertised country location, to be eligible to apply for this position.

This advert closes on 24th October 2025. Early applications are encouraged. GAIN reserves the right to close this advert early should we receive suitable candidates ahead of the closing date.

The Global Alliance for Improved Nutrition is committed to equality of opportunity and creating an inclusive environment where diversity is valued. We are keen to reflect the diversity of our society at every level within our organisation and therefore welcome applications from talented and committed people from all backgrounds, representing the diverse societies we operate in.

Our core values

GAIN is committed to equality of opportunity and to eliminating discrimination. All staff are expected to follow GAIN Values

Our commitment to safeguarding

GAIN is committed to creating a safe and inclusive environment where all staff, volunteers, and job applicants are treated with dignity and respect. We are also committed to safeguarding the communities we work with. We have a zero-tolerance approach to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, exploitation and abuse of power or trust.

Safeguarding is integral to our recruitment practices, and we have robust procedures in place to prevent any form of harm, abuse, or discrimination. As part of our commitment to safeguarding, all successful candidates will undergo thorough background checks and vetting procedures, which can include references, criminal records and terrorist finance checks where applicable, in accordance with our Safeguarding Policy.

We provide comprehensive training and support to our staff and volunteers and associates to raise awareness of safeguarding issues and ensure they are equipped to recognise and respond to concerns effectively.

By applying for a position with GAIN, you agree to uphold our safeguarding principles and contribute to maintaining a safe and supportive environment for all individuals.

Hybrid Working

No

Additional Information

Closing Date

24 October 2025

About One-eyed Jack

One-eyed Jack is South Africa's leading integrated communications agency specialising in entertainment, comedy, content creation, and large-scale live events. We manage high-profile properties such as the Savanna Comics' Choice Comedy Awards, the Content Creator Awards, AI Empowered, and bespoke campaigns for some of the country's most recognised brands.

Role Overview

We are seeking an experienced Social Media Community Manager to own and execute social media strategy across One-eyed Jack's portfolio. This role requires 5–10 years of hands-on experience in social media management, with a proven ability to create content, engage communities, report on performance, and deliver campaigns.

This is an office-based role at the agency's HQ in Cape Town. In addition to managing our event pages, the Social Media Community Manager will also be expected to shoot and post behind-the-scenes (BTS) content of the One-eyed Jack team.

Key Responsibilities

Content Planning & Management

Develop content calendars for all event properties and agency channels.

Write, edit, and schedule posts across multiple platforms (Instagram, Facebook, TikTok, Twitter/X, LinkedIn, YouTube).

Ensure messaging is on-brand, aligned with campaign strategies, and approved by the Marketing Communications Manager.

Community Engagement

Monitor and engage with communities across all platforms, responding to queries, comments, and direct messages in line with brand tone.

Build and maintain positive relationships with audiences, influencers, and creators.

Proactively manage reputation and address issues swiftly.

Campaign Execution

Collaborate with the creative team to brief in and manage assets for social campaigns.

Work with content creators and influencers to align messaging and deliverables.

Support sponsor and partner integrations across social platforms.

Capture, edit, and publish BTS and office culture content featuring the One-eyed Jack team.

Analytics & Reporting

Track performance metrics, prepare reports, and provide insights for continuous improvement.

Ensure regular updates to the Marketing Communications Manager and directors on campaign performance.

On-Site Event Support

Attend the agency's events to manage social content in real-time.

Capture live moments, oversee event hashtags, and engage online audiences during events.

REQUIREMENTS

5–10 years' experience in social media community management, preferably in events, entertainment, or agency environments.

Strong understanding of all major social platforms and emerging trends.

Excellent writing, editing, and proofreading skills.

Experience managing multiple social accounts simultaneously.

Strong knowledge of content planning and scheduling tools (e.g. Hootsuite, Sprout Social, Later, Meta Business Suite).

Experience in reporting and analytics (e.g. Meta Insights, Google Analytics, Sprout Social reporting).

Comfortable shooting and editing short-form video content (Reels, TikToks, YouTube Shorts) using mobile-first tools.

Strong knowledge of basic skills in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects) advantageous.

Familiarity with CRM platforms (Mailchimp, HubSpot, or similar) beneficial.

Confident working under pressure and managing live social coverage at events.

Detail-oriented, highly organised, and self-motivated.

Professional, deadline-driven, and a strong communicator.

Beneficial Skills

Experience in photography and videography for digital-first campaigns.

Ability to edit quick-turnaround video content for live posting.

Knowledge of paid social advertising (Meta Ads Manager, TikTok Ads).

Understanding of influencer/creator collaborations and contracts.

Strong creative instincts with a keen eye for design and brand consistency.

What We Offer

The opportunity to lead social media across South Africa's most exciting cultural and entertainment events.

A dynamic, creative work environment within a highly respected agency.

Close collaboration with leading sponsors, media partners, and top-tier talent.

Company Description

BBB Agency is a women-owned creative communications agency specializing in Production, Digital Marketing, and Events Management. Founded in South Africa, the agency is deeply connected to the vibrant and diverse cultures of the region, striving to bring authentic brand stories to life. With a unique understanding of the South African landscape, BBB Agency effectively connects businesses with their audiences. Trust BBB Agency to craft engaging and genuine narratives that resonate with your target market.

Role Description

We're looking for a dynamic Social Media Community Manager with mad rizz. They will lead the online presence for a brand in the ISP/FNO industry. The ideal candidate will create engaging content, manage campaigns, and build strong connections with our audience while driving measurable business results. This role is collaborative and requires an individual who puts the "T" in teamwork. We need someone who is standing on business Clock it

Responsibilities

• Manage the content calendar across Facebook, Instagram, TikTok, LinkedIn, YouTube and X.
• Create, post, and monitor engaging content that speaks to South African audiences.
• Run and optimize paid campaigns on Meta, LinkedIn, YouTube and TikTok.
• Track performance, analyze insights, and prepare monthly reports.
• Engage with our online community in a professional and brand-aligned way.
• We need someone who is cooking fr

Qualifications

• Diploma/Degree in Marketing, Media, Communications, or related field. (Advantage, but not a deal breaker)
• 2–3 years' proven experience as a Social Media Manager in South Africa. (Compulsary)
• Strong copywriting skills with a flair for local trends, culture, and languages.
• Proficiency in Meta Business Suite, and scheduling tools (Sprout Social/Buffer/Hootsuite/Loomly or Metricool.)
• Knowledge of paid media, analytics, and campaign reporting.
• Creative, proactive, and adaptable with excellent time management.
• A positive mindset is a BONUS

Skills

• Creativity
• Teamwork
• Clear communication skills
• Proactiveness
• Planning
• Solutions driven
• The right Vibes

Additional

• Experience or interest in the ISP/FNO industry is a plus
• Ubuntu and a smile is COMPULSARY
• Role to be filled by Monday 06th October 2025

To Apply:

Email your CV + Portfolio to OR whatsapp your CV + Portfolio to

Please submit by latest Monday 29th September 2025.

If you don't hear back from us by Friday 03 October 2025, please consider your application unsuccessful. (But never give up Keep knocking on those doors.)

Twaas

Social Media & Community Manager – Dream Drive

Location:
Jhb

Type:
Full-Time

Reports to:
Head of Brand / Founders

Start Date:
ASAP

About the Role

Dream Drive is looking for a
Social Media & Community Manager
who lives and breathes the internet. You're not just good at posting, you understand how communities grow, how content travels, and how brands behave in the wild. From daily posts to community replies, you'll help Dream Drive stay sharp, fast, and deeply connected to our audience of over followers.

Key Responsibilities

• Own and manage the
  Dream Drive content calendar
  across Instagram, TikTok, Facebook, X (Twitter), and YouTube
• Collaborate with creatives to
  concept, brief, and track
  performance of content
• Be the
  voice of the brand
  across all platforms - witty, respectful, human
• Engage with our community
  : reply to comments, spot super fans, escalate issues
• Be a
  trend spotter
  : identify emerging formats, memes, creators, and content styles, and bring them into the mix
• Track what's working and report on insights to improve future content
• Think with a
  strategic mindset
• help shape the direction of our brand and build toward long-term community growth
• Assist in influencer engagement, creator outreach, and UGC cultivation

What You Bring

• Deep knowledge of social platforms, trends, tools, and algorithms
• You are a student of AI, constantly learning about it and how to build efficiencies at work.
• A digitally native mindset, you understand how culture moves online
• Sharp instincts for tone, timing, and visual language
• Strong organisational skills to keep content flowing and calendars tight
• Curiosity, creativity, and the courage to try new things
• Bonus: Experience with scheduling tools like Monday, performance dashboards, and content creation.

Why We Need You

Dream Drive is built on momentum, and nothing builds momentum like great content and an engaged community. We need someone who can keep us consistent, culturally relevant, and growing, someone who knows when to be cheeky, when to be smart, and when to be quiet. If you love cars, creativity, and being in the mix, this is your lane.

Why Join Dream Drive

• Work on a bold, fast-growing brand with serious creative ambition
• Be part of a company changing the way South Africans win their dream cars
• Work closely with the founders and creative team
• Competitive compensation with performance-based bonuses
• Room to grow as the brand and platform scale

If you are interested please send over your CV through to and We look forward to hearing from you.

About One-eyed Jack

One-eyed Jack is South Africa’s leading integrated communications agency specialising in entertainment, comedy, content creation, and large-scale live events. We manage high-profile properties such as the Savanna Comics’ Choice Comedy Awards, the Content Creator Awards, AI Empowered, and bespoke campaigns for some of the country’s most recognised brands.

Role Overview

We are seeking an experienced Social Media Community Manager to own and execute social media strategy across One-eyed Jack’s portfolio. This role requires 5–10 years of hands-on experience in social media management, with a proven ability to create content, engage communities, report on performance, and deliver campaigns.

This is an office-based role at the agency's HQ in Cape Town. In addition to managing our event pages, the Social Media Community Manager will also be expected to shoot and post behind-the-scenes (BTS) content of the One-eyed Jack team.

Key Responsibilities

• Content Planning & Management
• Develop content calendars for all event properties and agency channels.
• Write, edit, and schedule posts across multiple platforms (Instagram, Facebook, TikTok, Twitter/X, LinkedIn, YouTube).
• Ensure messaging is on-brand, aligned with campaign strategies, and approved by the Marketing Communications Manager.

Community Engagement

• Monitor and engage with communities across all platforms, responding to queries, comments, and direct messages in line with brand tone.
• Build and maintain positive relationships with audiences, influencers, and creators.
• Proactively manage reputation and address issues swiftly.

Campaign Execution

• Collaborate with the creative team to brief in and manage assets for social campaigns.
• Work with content creators and influencers to align messaging and deliverables.
• Support sponsor and partner integrations across social platforms.
• Capture, edit, and publish BTS and office culture content featuring the One-eyed Jack team.

Analytics & Reporting

• Track performance metrics, prepare reports, and provide insights for continuous improvement.
• Ensure regular updates to the Marketing Communications Manager and directors on campaign performance.

On-Site Event Support

• Attend the agency's events to manage social content in real-time.
• Capture live moments, oversee event hashtags, and engage online audiences during events.

REQUIREMENTS

• 5–10 years’ experience in social media community management, preferably in events, entertainment, or agency environments.
• Strong understanding of all major social platforms and emerging trends.
• Excellent writing, editing, and proofreading skills.
• Experience managing multiple social accounts simultaneously.
• Strong knowledge of content planning and scheduling tools (e.g. Hootsuite, Sprout Social, Later, Meta Business Suite).
• Experience in reporting and analytics (e.g. Meta Insights, Google Analytics, Sprout Social reporting).
• Comfortable shooting and editing short-form video content (Reels, TikToks, YouTube Shorts) using mobile-first tools.
• Strong knowledge of basic skills in Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects) advantageous.
• Familiarity with CRM platforms (Mailchimp, HubSpot, or similar) beneficial.
• Confident working under pressure and managing live social coverage at events.
• Detail-oriented, highly organised, and self-motivated.
• Professional, deadline-driven, and a strong communicator.

Beneficial Skills

• Experience in photography and videography for digital-first campaigns.
• Ability to edit quick-turnaround video content for live posting.
• Knowledge of paid social advertising (Meta Ads Manager, TikTok Ads).
• Understanding of influencer/creator collaborations and contracts.
• Strong creative instincts with a keen eye for design and brand consistency.

What We Offer

• The opportunity to lead social media across South Africa’s most exciting cultural and entertainment events.
• A dynamic, creative work environment within a highly respected agency.
• Close collaboration with leading sponsors, media partners, and top-tier talent.

Do you love skin care, live for social media, and thrive in a fast-paced, creative environment? We're looking for a Social Media & Community Coordinator to join our team

You'll work closely with and report to our Digital & Creative Manager, helping bring our brand to life online. From creating engaging posts to connecting with our community, this role is perfect for someone who's highly organised, confident, and excited about blending creativity with strategy.

What you'll be doing:

• Managing and scheduling content across our social media platforms.
• Engaging with our community by responding to comments, DMs, and sparking conversations.
• Supporting campaigns with fresh, creative ideas and ensuring deadlines are always met.
• Tracking performance and sharing insights to keep growing our reach and engagement.
• Collaborating with the team to make sure our content is aligned and impactful.

What we're looking for:

• A super-organised, deadline-driven go-getter.
• Confident and well-spoken with excellent communication skills.
• Previous experience in social media management, community management, managing customer queries or a related field.
• A creative thinker who's not afraid to share ideas.
• A genuine passion for skin care, beauty, or wellness.
• Excellent command of English, both written and verbal.
• Enjoys a fast-paced environment with rapidly changing priorities.
• A degree in communication, marketing, or social media.
• 3+ years of experience managing a brand's social media.
• Proven experience in project management tasks.
• Valid driver's licence and own transport.

What you'll love about working with us:

• Direct mentorship and collaboration with our Digital & Creative Manager.
• A supportive, fun, and forward-thinking team culture.
• The chance to grow your career in the fast-moving skincare industry.

How to apply:

If this sounds like you, we'd love to hear from you Send us your CV (and a short note about why you're passionate about skincare and social media) and let's create something amazing together.

Job Type: Full-time

Pay: R24 000,00 - R26 000,00 per month

Ability to commute/relocate:

• Cape Town, Western Cape 8000: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma (Required)

Experience:

• Social Media: 3 years (Required)

License/Certification:

• Driver's Licence (Required)

Work Location: In person

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We will teach you. Open to school and university leavers

Lubrication Equipment, located in Alrode, Johannesburg, is seeking a vibrant, highly presentable and well kempt, motivated assistant to join a dynamic team, working closely with our Operations Manager. Together, you will represent the company at shows, functions, and conventions—acting as ambassadors at every onsite and online event. Candidates must have their own car or reliable transport.

Ideal Candidate Profile

• Direct support and training provided from day one.
• Person who is presentable, enthusiastic, and willing to learn—no experience required; all skills will be taught on the job.
• Comfortable with social media basics and ready to learn company-specific tools and systems.
• Strong communicator and collaborative team player, able to work closely with the Operations Manager in all operational and branding activities.
• Willing and available for weekend and flexible hours as functions and events require.
• Ready and happy to travel and actively participate with the team at all scheduled company activities or photoshoots etc across the country.

Core Responsibilities

• Manage social media accounts together with the Operations Manager, including posting updates, planning campaigns, visitor engagement, and publishing content as per the daily schedule.
• Provide administrative support: answering calls, taking notes, updating CRM software, and assisting with event preparations.
• Collaborate as a team at conventions, car shows, workshops, and public events, helping set up, engage audiences, and maintain standards for branding and safety.
• Participate in content creation (videos/blogs), planning, analytics, and organizing to ensure a strong and consistent company presence.
• Be available for weekend and after-hours functions, with flexibility to meet business and event needs.

Applications must be submitted personally by the candidate. Submissions from parents, family or friends will not be accepted or considered.

Lubrication Equipment is committed to employment equity and transformation in line with South African BBBEE regulations. This position is open to all candidates, and applications from all suitably qualified individuals are encouraged, regardless of race or background.

Send CV to with subject line "Event Assistant"

Job Types: Full-time, Permanent, Learnership

Pay: From R6 000,00 per month

Ability to commute/relocate:

• Alrode, Gauteng: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you willing to travel for events/conventions as needed?

Work Location: In person