324 Human Resources jobs in Cape Town

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RoomRaccoon was founded by Nadja Buckenberger and Tymen Van Dyl in 2017. Our mission is to redefine hotel operations through our all-in-one hotel management system.

Our diverse team of 110 professionals, spread across five offices worldwide, serves 2000+ clients in Europe, the USA, and Africa. Our benefits include equity, a formal training budget allowance, and an annual hotel allowance.

Interested? Keep reading on!

Reports to: Chief Executive Officer (CEO)

Job title: HR Director

Location: Cape Town, South Africa

Language: English

Work-type: On-site

Contract Type: Full-time (6 month FTC -> Permanent)

Your North Star

As the HR Director, your north star is achieving an Employee Engagement Score of 4.25 out of 5, ensuring our employees feel valued, supported, and inspired to do their best work every day. This operational leadership role is all about turning strategy into action; driving initiatives that not only boost engagement but also create a thriving workplace culture.

A Day in the Life of the HR Director

As our HR Director, you’ll be responsible for making things happen; ensuring our people plans run on time, policies are followed, and our employee experience stays top notch. This is a hands-on role where you’ll be directly involved in delivering initiatives, keeping processes moving, and ensuring every corner of the People function operates smoothly.

You should be able to thrive in a flat, fast-moving organisation where decisions are made quickly and collaboration happens directly, without layers of bureaucracy. You’ll be hands-on, close to the work, and unafraid to roll up your sleeves.

Manager Partnership & Support

• Align daily and weekly priorities with the Advisory Board to deliver quarterly kick-off plans in line with the company strategy.
• Own the bi-annual employee engagement survey process; from rollout to collating results and creating, tracking and following up on action plans for each team based on survey feedback.
• Ensuring every employee receives a follow-up on critical feedback.
• Implements and maintains underperformance frameworks (e.g., performance improvement plans).
• Work with the Talent Development Manager to run training plans, performance improvement plans, and personal development plans to schedule.
• Handle employee relations cases with the relevant manager providing clear, decisive guidance and decision making based on labour legislation.
  
  

• Ensure company-wide adherence to policy and process standards.
• Monitor People team delivery of compliance tasks, addressing gaps promptly.
• Verify that our internal knowledge base for employees are up to date and conduct regular audits in BambooHR.
• Take corrective action when compliance standards are not met.
• Own global policy and governance, tracking and implementing legislative changes in all regions.
• Maintain a forward-looking people strategy to support business goals for the next 1–3 years.
  
  

• Execute the global engagement and culture plan within budget.
• Deliver regular initiatives and events to boost engagement.
• Drive visibility of the People team and leadership through ask me anything sessions, office presence, and proactive communication.
• Monitor employee experience through feedback tools and act quickly on improvement opportunities.
• Track and deliver retention and engagement initiatives to reduce turnover.
  
  

• Launch and manage the performance appraisal cycle on time.
• Ensure managers are trained on giving feedback and using relevant tools (e.g., Airtable).
• Implement and maintain engagement policies for contractors across all regions.
• Review, approve, and submit monthly payroll and benefits data to finance and providers on schedule and without error.
  
  

• Oversee day-to-day talent acquisition operations, ensuring pipelines, budgets, and workforce plans are on track.
• Forecast and execute hiring plans in line with attrition and business growth.
• You’ll lead a high-impact People function made up of three direct team members; our Talent Development Manager, People Operations Specialist, and Talent Acquisition Lead, supported indirectly by our IT Support Specialist and Senior Talent Acquisition Specialist. Your role is to ensure that the team is focused on delivering maximum impact with agility and collaboration.
• Provide hands-on coaching, direction, and feedback to maintain team performance.
  
  

• Maintain accurate tracking of people metrics and team performance.
• Report on how people performance impacts business performance.
• Provide quarterly and annual operational reports to the Advisory Board.
• Use data to identify areas requiring action and ensure follow-up is completed.
  
  

• Drive Employee Retention: Be the champion of our people by keeping exits below 2.5% per quarter.
• Right People on the Bus: Make sure we have the right talent in the right seats. You’ll ensure every hire and transition supports our growth, culture, and long-term success.
• Manage Culture & People Budget: Establish and allocate line items for culture and people-focused initiatives. Keep spending laser-focused, always delivering impact, always within the budget you’ve been given to manage.
• Ensure Compliance, Everywhere: You’ll oversee 100% policy compliance across all our regions, with zero tolerance for critical breaches. It’s not just about ticking boxes; it’s about keeping every Raccoon secure, confident, and empowered.
  
  

• Extensive HR Expertise: 20 years of progressive HR experience, including at least 10 years in a leadership role, with proven success in operational execution and managing teams across various locations.
• Scale-Up Experience: Recent experience in a high-growth, fast-changing scale-up environment where processes need to be built, refined, and delivered at pace.
• Deep Legal Knowledge: Strong understanding of employment laws across the Netherlands, Portugal, and South Africa (nice to have), with the ability to navigate complex cases confidently.
• Process Builder & Executor: Demonstrated track record of creating HR processes and best practices that deliver measurable, long-term results.
• Stakeholder Influence: Exceptional communication and relationship management skills, with the ability to work closely with C-level leaders, managers, and employees alike.
• Data-Driven Decision Making: Skilled in using people metrics and analytics to guide decisions, identify trends, and implement improvements.
• High-Performance Leadership: Proven ability to inspire, coach, and lead multi-disciplinary teams, ensuring delivery against tight deadlines and ambitious targets.
  
  

• Are visible and approachable: Get out there, connect with employees across teams, listen to what’s working (and what isn't), and make yourself a familiar, trusted presence in the business.
• Deliver real impact; every day: We need an HR leader who doesn't just strategise, but executes. Your success is measured by what’s changing for the better, not just by what’s written in documents. Push through hurdles, simplify processes, and move fast.
• Communicate clearly and sincerely: You’ll wear many hats; mentor, mediator, policy keeper. Communicate with clarity and authenticity, translating complex ideas into language everyone can act on. Your credibility comes from honesty and clarity, not corporate speak.
• Balance strategy with detail: It’s easy to get lost in the big picture or overwhelmed by the minutiae. The best HR leaders master both; they see the forest, and tend to the trees. Keep your vision long-term, but pilot execution with precision.
• Remain grounded and empathetic: You’re senior in title, not removed from day-to-day realities. Stay human; thoughtful, grounded, and emotionally intelligent. Real leadership stems from empathy and understanding.

• Seniority level Executive

• Employment type Full-time

• Job function Human Resources
• Industries Software Development

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At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning.

We work with some of the world’s largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe’s fastest-growing providers of CX transformation solutions, we’re committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience.

We are currently looking for a passionate and enthusiastic Lead Learning and Development (L&D) Partner

We look for people with the right cultural fit having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. You will play an important role in driving change within our business, joining a department that is continually on a journey of change.

The Lead Learning and Development (L&D) Partner plays a pivotal role in shaping the organisation’s capability and leadership agenda. Accountable for designing, leading, and embedding learning strategies, the role ensures employees and leaders are equipped to meet both current and future business needs. Acting as a trusted senior partner to executives and functional leaders, this role balances strategic influence with programme design and delivery. It also provides guidance and mentorship to the wider L&D and HR community, ensuring consistency, innovation, and impact across the learning portfolio.

Strategic Leadership

• Define and drive the enterprise learning and capability strategy in partnership with senior leadership.
• Align learning priorities with business goals, workforce planning, and organisational culture initiatives.
• Lead the design, deployment, and facilitation of leadership, technical, and behavioural learning solutions.
• Deliver flagship talent and leadership programmes, succession planning initiatives, and career pathways.
• Ensure learning solutions are inclusive, scalable, and accessible across global regions.

• Partner with senior stakeholders to assess capability gaps, advise on learning priorities, and embed development in business planning.
• Act as a trusted advisor, influencing decision-making on talent, culture, and capability.
• Oversee the measurement of learning impact and ROI, leveraging data and insights to refine solutions.
• Champion innovation by adopting new learning technologies, methods, and industry best practice.
• Coach, mentor, and develop team members and HR colleagues.

This role requires a balance of strategic vision and hands-on delivery, with significant influence at senior leadership level.

The Lead L&D Partner will be a key advocate for a learning culture, embedding continuous development into the fabric of the organisation and ensuring that learning interventions drive measurable business impact.

Knowledge

• In-depth understanding of adult learning theory, instructional design, and leadership development.
• Knowledge of succession planning, talent management, and organisational capability building.
• Awareness of workforce trends, digital transformation, and cultural change.

• Strong strategic thinking and ability to translate business needs into learning solutions.
• Exceptional stakeholder management and influencing skills, including executive-level engagement.
• Advanced facilitation, coaching, and programme design expertise.
• Analytical and data-driven, with ability to evaluate programme impact and business outcomes.

• Demonstrated success in designing and implementing large-scale L&D initiatives.
• Experience in complex, global, or multi-regional organisations.
• Skilled in blending face-to-face, digital, and experiential learning methods.

• Learning Management Systems (LMS) and Learning Experience Platforms (LXP).
• Digital learning and design tools (e.g., Articulate, LinkedIn Learning, Coursera, Udemy for Business).
• Data and analytics platforms for learning evaluation and reporting.

• Degree in HR, Business, Education, Psychology, or a related discipline (or equivalent experience).

• CIPD Level 5/7 or equivalent in Learning and Development (preferred).
• Coaching or facilitation accreditation desirable (e.g., ILM, ICF, MBTI, Insights).
• Certifications in digital learning design tools (advantage).

• Private health

An established leader in the industry is seeking a seasoned professional to lead their Western Cape consulting division and oversee operational functions at their Cape Town branch. This is a strategic and hands-on role that combines high-level client consulting, team leadership, and operational oversight. You’ll be responsible for delivering service excellence to clients, retaining and growing accounts, and managing a multidisciplinary team across Consulting, Actuarial, Claims Administration, and general support services.

Key Responsibilities:

Client Consulting & Business Development:

• Maintain strong client relationships across all levels, including Boards, Unions, and Trustees.
• Oversee strategic consulting services to ensure client retention and satisfaction.
• Drive new business development initiatives and maximise revenue growth within existing accounts.
• Handle high-level client negotiations, proposals, and stakeholder engagement.
• Develop and implement client-specific annual plans and service strategies.
• Act as a technical resource on EB matters, legislation, compliance, and Fund governance.
• Represent the business in meetings, caucuses, and client forums; manage and mitigate risks.
• Guide consultants in responding to FSCA queries, fund rule amendments, and board governance.

Leadership & People Development:

• Lead, mentor, and coach the Consulting team to deliver high performance and exceed KPIs.
• Facilitate onboarding and training of new consultants.
• Ensure FAIS compliance across the consulting function.
• Promote collaboration across internal departments and drive a high-performance culture.
• Play a key role in recruitment, succession planning, and talent development.

Branch Oversight:

• Provide on-the-ground leadership for the Cape Town branch and ensure smooth operations across departments.
• Oversee budgets, cost control, supplier contracts, and office expenditure.
• Approve operational spend, travel expenses, and petty cash usage.
• Manage vendor relationships and office facilities, ensuring health and safety compliance.
• Maintain clean financial processes, including invoice approval and debtor management.

Qualifications & Experience:

• Relevant tertiary qualification (Business, Finance, or related field).
• Minimum of 8 years’ experience in Employee Benefits consulting, with at least 3 years in a management role.
• RE5 certification is essential.
• Proven track record in high-level stakeholder management (Boards, Trustees, Unions, etc.).
• Strong understanding of retirement fund legislation, fund governance, and EB operations.
• Strategic thinker with business development capability and financial insight.
• Confident in presentations, negotiations, and decision-making under pressure.

About Irvine Partners:

At Irvine Partners, we craft bespoke communications solutions for global industry leaders. We specialise in blending creative storytelling with strategic digital marketing to elevate brands and achieve impactful results. Our team includes strategic PR experts, award-winning journalists, seasoned copywriters, communication strategists, and digital innovators.

About the Role:

As the Junior People Partner at Irvine Partners’ South African office, you will work closely with the Chief People Officer to deliver strategic and operational HR initiatives. This role will provide critical support across recruitment, HR administration, employee engagement, and compliance, contributing to the company’s people-first strategy and helping to embed Irvine Partners' values into day-to-day practices. It is an ideal opportunity for a highly organised, proactive, and detail-oriented HR professional who is eager to grow within a dynamic and creative environment.

You will play a hands-on role in supporting the implementation of our people strategy, helping to manage HR operations, and ensuring compliance with South African labour law.

Please note: The salary for this role is 18-22k total CTC monthly.

Key Responsibilities:

Recruitment & Talent Acquisition:

• Support the end-to-end recruitment process, including job postings, screening, interview coordination, and reference checks.
• Work with the Chief People Officer to align hiring activities with the company’s long-term talent acquisition strategy.
• Assist in enhancing the onboarding experience, ensuring new hires are effectively integrated into the organisation.

HR Administration & Compliance:

• Maintain accurate and up-to-date employee records and HR databases.
• Prepare HR documentation, including employment contracts, onboarding forms, and policy updates.
• Ensure HR practices are compliant with South African labour laws and internal policies.
• Assist with the preparation of reports and HR data analysis to support strategic decision-making.

Employee Engagement & Culture:

• Support the Chief People Officer in implementing engagement initiatives that foster a positive, inclusive, and high-performing culture.
• Assist with the administration of employee surveys and feedback mechanisms, and help translate insights into actionable initiatives.
• Help plan and coordinate internal initiatives that promote employee well-being, diversity, and work-life balance.

Performance & Development Support:

• Assist in the execution of performance management processes, helping to track key dates and facilitate feedback cycles.
• Provide administrative support for learning and development programmes and leadership development initiatives.

Labour Law & Risk Management:

• Monitor changes in employment legislation and ensure compliance.
• Provide first-line support for employee relations queries, escalating complex matters to the Chief People Officer as needed.
• Assist with conflict resolution processes in line with best practices and legal requirements.

Collaboration & Organisational Support:

• Liaise with finance team to ensure alignment on payroll, benefits, and HR systems.
• Participate in HR and organisational development projects led by the Chief People Officer.

Key Qualifications:

Education:

• Bachelor’s degree or National Diploma in Human Resources Management, Industrial Psychology, Labour Law, or a related field.

Experience:

• 1–3 years’ experience in HR administration, recruitment, or generalist HR support.
• Practical exposure to South African labour legislation (BCEA, LRA) and HR best practices is essential.

Skills:

• Strong organisational and administrative skills with excellent attention to detail.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Proficient in Google Suite and HR information systems like Bamboo HR.
• Good understanding of recruitment processes and candidate management.
• Excellent communication skills, both written and verbal.
• Discretion and professionalism when handling sensitive information.

Personal Attributes:

• Proactive self-starter with a solution-oriented mindset.
• Collaborative, approachable, and able to build relationships at all levels.
• Eager to learn and grow within the HR field.
• Adaptable and resilient, with a passion for delivering high-quality support.

Our Scrums.com Story

At Scrums.com (formerly SovTech), we believe the future of software lies in the talent, innovation, and creativity found on the African continent. For over a decade, we have been pioneering world-class software development for a global audience. We are the leading custom software development company from Africa that, like any great tech company, was founded in a garage. Scrums.com has now grown to more than 350 of the best AI-powered software engineering experts, building world-class platforms for growing businesses across four cities on three continents.

Looking ahead, we remain committed to growing Africa's tech ecosystems. Africa is home to the world's youngest population, with over 50% of Africans under the age of 25. Recent estimates indicate there are over 700,000 professional software developers across Africa today. That number is projected to double by 2025. We believe in the future of African tech talent and the impact it will have on scaling global companies.

Accelerating business growth with expert tech talent

Trusted by 400+ companies, Scrums.com helps businesses scale with our cloud-based engineering subscription platform, offering consistent, cost-effective AI-powered experts, teams, and reliable developer analytics.

Our Culture

Our culture is underpinned by 8 core values.

Earth’s leading software company from Africa- that's where we're going.

Why Join Us?

Be part of a dynamic, people-first team that’s showcasing and advancing Africa’s tech landscape on the global scale. At Scrums.com, we celebrate your individuality, empower your decision-making, and create meaningful experiences. Together, we’re driving innovation and building exceptional teams Take a look at some of the highlights:

Embrace Our African Talent Footprint, Flexibility, and Autonomy

• At Scrums.com, we champion an empowered workplace where you shape the culture, influence decisions on tech stacks, and take charge of user testing—all while working from wherever you thrive best across our interconnected Guilds.

• Our distributed teams span South Africa, Nigeria, Kenya, Zimbabwe, and other parts of the continent, showcasing the diversity and brilliance of African talent.

The Scrums.com Vibes

• Annual Foos-Fest ️ : Showcase your skills at our legendary Foosball Festival and take home quirky, sought-after awards.

• AI-Powered Hackathons : Collaborate with your team to create innovative, market-ready products in just 24 hours—all while enjoying live music and family-friendly fun.

• Year-End Celebrations ️ : Reflect and connect at our unforgettable year-end events, a decade-old tradition we continue to cherish.

• Popcorn Fridays, Dev Chats, and Braais : Bond with colleagues over insightful discussions and sizzling good vibes.

• Fluid Clubs : Join like-minded peers in activities like hiking, running, and more to foster shared interests beyond work.

• Weekly All-Hands : Stay inspired and in the loop with our weekly All-Hands sessions that bring us together as one team.

• Explore Week : Our annual tradition encourages you to work from anywhere around the globe for one exciting week—freedom meets inspiration!

Scrums.com Rewards & Recognition

• Stacos (our company currency) : Reward and recognise your peers with Stacos and exchange them for cool vouchers to celebrate accomplishments big and small.

• Commission Incentives : Unlock attractive rewards for successful business development leads and employee referrals.

Continued Career Growth & Support

• Internal AI Platforms : We empower our teams with access to both closed and open source LLM’s that make work easier and empower your professional growth. We love AI!

• High-Performance Culture : Stay aligned and on track with OKRs (Objectives and Key Results) and structured annual reviews.

• Personalized Mentorship : Receive dedicated guidance from leadership and the Talent SuccessTeam through one-on-one sessions and quarterly check-ins tailored to your career aspirations.

Our teams are powered by AI— Transforming How We Work

• Our teams embrace cutting-edge AI platforms, agents and tools, creating smarter workflows and accelerating career development with AI.

• OpenAI, Anthropic, Llama - we use them all so choose what suits you best!

• You don’t need your own licenses - we cover the costs and have our own internal AI platforms that gives you access to them all in a secure environment.

Outstanding Employee Benefits*

• Discovery Medical Aid : Prioritizing your health with the best care.

• Half-Day Birthday Leave : Celebrate your special day with an afternoon off!

• Family responsibility & Parental Benefits : Providing full support for a meaningful work-life balance.

*Please note: Benefits may vary depending on employment type

Join us and be part of a dynamic, supportive team that’s making waves across Africa.

As a Talent Acquisition Partner, you'll play a crucial role in finding and attracting top-tier tech talent to join our growing team. You'll be responsible for the full recruitment lifecycle, from sourcing and screening candidates to coordinating interviews and managing the offer process. You'll be a champion for our employer brand and ensure a positive candidate experience.

Responsibilities

1. Develop and execute talent acquisition strategies: Partner with hiring managers to understand their needs and create effective sourcing strategies.

2. Source and attract candidates: Utilize various channels (LinkedIn, job boards, networking events, etc.) to identify and engage qualified candidates.

3. Screen and assess candidates: Conduct phone screens, review resumes, and assess candidates' skills and experience to determine their suitability for open roles.

4. Coordinate interviews: Schedule interviews, provide feedback to candidates, and facilitate the interview process.

5. Manage the offer process: Extend offers, negotiate salaries, and onboard new hires.

6. Build and maintain relationships: Develop strong relationships with hiring managers, candidates, and industry professionals.

7. Champion employer branding: Promote Scrums.com as an employer of choice through social media, events, and other initiatives.

8. Stay up-to-date on industry trends: Keep abreast of the latest recruitment best practices and technologies.

9. Ensure a positive candidate experience: Provide timely communication, feedback, and support throughout the recruitment process.

Requirements

1. Proven experience: 2+ years of experience in a full-cycle recruitment role, preferably in the tech industry.

2. Sourcing expertise: Strong sourcing skills with a proven track record of finding and engaging top talent.

3. Assessment skills: Ability to effectively screen and assess candidates' technical and soft skills.

4. Communication and interpersonal skills: Excellent communication and interpersonal skills with the ability to build rapport with candidates and stakeholders.

5. Organizational skills: Highly organized with the ability to manage multiple priorities and deadlines.

6. Passion for tech: A genuine interest in the tech industry and a desire to connect talented individuals with exciting opportunities.

7. Team player: A collaborative and team-oriented approach.

NSC Global is currently looking for a Service Delivery Manager to join our growing company.

NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with top enterprises, helping them become more agile, create commercial advantages, and build quality through design, deployment, support, and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with headquarters in London, UK. Please review our website at for more information.

Position : Service Delivery Manager

Job Type : EMEA Hours ONLY

This role is responsible for delivery excellence across support towers, customer relationship management, client care, and P&L responsibility. The candidate must build relationships through open and honest communication, provide comprehensive status reports to clients and leadership, ensure SLAs are met or exceeded, develop performance objectives, and manage financial forecasts to meet revenue and profit targets. The role also includes billing responsibilities and leading collective activities as necessary.

• Coordinate all resources of the tower, including offshore teams
• Orchestrate end-to-end services for involved towers
• Manage cooperation between towers to ensure the use of standard methods and tools
• Apply account-specific processes at relevant scopes
• Evaluate and manage service requests
• Drive completion of service acceptance, technical assurance, and handover processes; act as SPOC for escalations and major incidents
• Serve as the escalation point for tower-specific technical teams in service management processes
• Ensure Root Cause Analysis is performed for tower-specific services
• Raise problem records when issues are identified
• Request, assess, and present change requests in the CAB for approval
• Manage resources for change planning and execution, including testing, approval, and back-out plans
• Ensure asset management requirements are met within towers
• Plan CAP at the component level and coordinate with the manager

• College/University degree in IT or 5-7 years of equivalent experience
• Knowledge of portals, virtualization, applications, databases, or hardware
• Solution Architect experience (3-5 years), ITIL Foundations, Project Management
• CRM experience
• Experience in hardware and software migration (asset)
• Act as the single interface to all delivery towers
• Implement relevant policies and standards, including security compliance
• Manage operational tasks throughout the contract lifecycle
• Participate in or host service reviews and take appropriate actions
• Create or validate solution components for limited upselling within scope
• Understand client, contract, and business priorities
• Ensure processes are followed within towers

Our client is seeking an experienced General Manager for their Cape Town Team.

Location: Cape Town

Requirements:

• Grade 12
• Relevant Tertiary qualifications
• 5-10 years as a General Manager in a service-related industry
• Fully computer literate

About:

• Oversee and take responsibility for sales, operations, and administration
• Improving service delivery to achieve operational requirements in respect of route optimisation & KPI as well as Quality KPI
• Ensure compliance to ISO
• Ensure that branch % regional targets are met
• Managing profitability of the branch
• Ensure that equity, health, and safety committees meet as prescribed and submit minutes of the meetings
• Training and development of staff
• Growing the business through additional and existing customers
• Building professional relationships with customers
• Manage subordinates
• Excellent communication skills
• Excellent command of English
• Excellent client-facing ability
• Leadership & motivation qualities
• Sales & presentation skills
• Good negotiation skills
• Proven sales leadership background
• Good IR / HR ability
• Good understanding & knowledge of current industry technology

How to Apply via our website:

Are you passionate about building high-performing teams that create real impact? Our prestigious client based in the CBD, a trailblazer in their industry, is on the lookout for an experienced HR Talent Partner to help shape the future of their growing organisation.

In this pivotal role, you’ll lead end-to-end talent acquisition across technical, operational, and corporate functions.

Partnering closely with hiring managers and the Executive team, you’ll craft and execute inclusive, values-driven recruitment strategies that attract top talent.

Requirements:

• National Diploma or bachelor’s degree in human resource management, Industrial Psychology, Business Administration, or a related field
• Minimum of 4 years’ experience in full-cycle recruitment, including high-volume, multi-skilled hiring
• Previous Experience Required
• Proven ability to manage multiple roles and stakeholders across various teams
• Strong knowledge of South African labour laws and transformation goals (EE, BBBEE, SDA)
• Proficiency in Microsoft 365 and experience with ATS and HRIS platforms (e.g., BambooHR, Sage 300 and any ATS)
• High attention to detail, accuracy, and confidentiality
• Ability to work under pressure and meet deadlines as we are a growing organisation with high recruitment demands
• Strong interpersonal skills and ability to build trust with both hiring managers and candidates
• Passion for recruitment and contributing to a diverse, inclusive workplace

Duties and Responsibilities:

• Lead end-to-end recruitment across all Teams– from job requisition to onboarding
• Partner with hiring managers to understand workforce plans and forecast talent needs (specific team and talent mapping)
• Write and manage job advertisements, screen CVs, conduct interviews, and facilitate technical assessments when necessary
• Coordinate panel interviews and final selection processes, especially for technical teams and project-based roles
• Maintain and update job descriptions and recruitment trackers
• Source candidates using job boards, LinkedIn, ATS, industry networks, and direct outreach Attend clean energy job fairs, networking events, and industry conferences to build talent pipelines
• Support hiring managers with interview preparation, role benchmarking, and market insights in collaboration with the Rewards Specialist
• Work with HC Team and the People Partners and cross-functional teams to ensure seamless onboarding for both head office and site-based employees
• Maintain onboarding lists and support the handover process from offer acceptance to start date
• Ensure hiring processes comply with labour laws, POPIA, EE, and internal policies
• Track and report on diversity, EE metrics, and other recruitment KPIs for the Employment Equity Committee
• Support Employment Equity initiatives to increase representation of underrepresented groups within the organization
• Stay up to date on labour market trends, compensation benchmarks, and competitor hiring practices in the renewable energy and infrastructure sectors
• Drive improvements in recruitment policies, systems, and processes
• Contribute to people-focused projects such as onboarding, talent mapping, and workforce planning

We are currently recruiting for a Service Department Manager to join our dynamic team, based in the Northern Suburbs - Cape Town.

The purpose of the Service Department Manager is to effectively plan, control and monitor the performance of the service departments to ensure that they operate at an optimal level.

Key Responsibilities:

• Manage Department targets and profitability of all service departments including:
• Coffee and Juice Bar
• Bakery
• Delicatessen
• Hot Foods
• Produce
• Fish
• Sushi
• Manage stock
• Pricing and POS
• Hygiene and housekeeping
• Manage staff
• Managing customers
• Open and close the store

Minimum Requirements:

• Matric / NQF level 4 equivalent
• Tertiary Qualifications in Fresh Food Management / equivalent
• At least 2 years experience in all aspects of day-to-day running and managing of a Service Department / Trainee Management Programme
• Industrial Relations experience recommended

Application Process: Kindly note: All applications are to be submitted through the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly.