422 Human Resources jobs in Cape Town

Overview

Our client is seeking an experienced General Manager for their Cape Town Team.

Location: Cape Town

• Grade 12
• Relevant Tertiary qualifications
• 5-10 years as a General Manager in a service-related industry
• Fully computer literate

• Oversee and take responsibility for sales, operations, and administration
• Improving service delivery to achieve operational requirements in respect of route optimisation & KPI as well as Quality KPI
• Ensure compliance to ISO
• Ensure that branch % regional targets are met
• Managing profitability of the branch
• Ensure that equity, health, and safety committees meet as prescribed and submit minutes of the meetings.
• Training and development of staff Growing the business through additional and existing customers.
• Building professional relationships with customers
• Manage subordinates
• Excellent communication skills
• Excellent command of English
• Excellent client-facing ability
• Leadership & motivation qualities
• Computer literate
• Sales & presentation skills
• Good negotiation skills
• Proven sales leadership background
• Good IR / HR ability
• Good understanding & knowledge of current industry technology

via our website

Overview

Our client is seeking an experienced General Manager for their Cape Town Team.

Location : Cape Town

• Grade 12
• Relevant Tertiary qualifications
• 5-10 years as a General Manager in a service-related industry
• Fully computer literate

• Oversee and take responsibility for sales, operations, and administration
• Improve service delivery to achieve operational requirements in respect of route optimisation & KPI as well as Quality KPI
• Ensure compliance to ISO
• Ensure that branch and regional targets are met
• Managing profitability of the branch
• Ensure that equity, health, and safety committees meet as prescribed and submit minutes of the meetings
• Training and development of staff
• Growing the business through additional and existing customers
• Building professional relationships with customers
• Manage subordinates
• Excellent communication skills
• Excellent command of English
• Excellent client-facing ability
• Leadership and motivation qualities
• Computer literate
• Sales and presentation skills
• Good negotiation skills
• Proven sales leadership background
• Good IR / HR ability
• Good understanding and knowledge of current industry technology

How to Apply via our website:

We are looking for a ServiceNow Managed Services Analyst, you will play a key role in maintaining the health, performance, and security of our ServiceNow platform.

You will carry out daily monitoring, resolve issues, support continuous improvement initiatives, and contribute to the optimisation of data, licenses, and features.

This role offers excellent opportunities for technical development and exposure to a broad range of ServiceNow capabilities.

• Perform daily platform monitoring, health checks, and performance reviews.
• Deliver patching, plugin updates, and security reviews.
• Investigate and resolve incidents, defects, and platform errors.
• Support CMDB inspections, contributing to data quality and alignment with CSDM standards.
• Track and report on license consumption, highlighting optimisation opportunities.
• Contribute to the delivery of enhancements and backlog items for continuous improvement.
• Assist with governance and compliance activities, including MFA, access controls, and audit readiness.
• Research new ServiceNow features and modules, preparing recommendations for review.
• Support testing, documentation, and knowledge transfer as part of platform enhancements.
• Execute defined testing steps as part of UAT, and defect resolution, documenting results clearly.

• Hands-on experience with ServiceNow administration or support.
• Understanding of ServiceNow ITSM modules (Incident, Problem, Change, CMDB).
• Knowledge of CMDB structure, data quality, and the CSDM framework.
• Familiarity with ITIL processes and IT service management.
• Strong problem-solving skills with attention to detail.
• Ability to work collaboratively in a team environment.
• ServiceNow Certified System Administrator (CSA) or working towards it.

Overview

As the Team Lead, Learning and Development , you’ll play a vital role in ensuring smooth collaboration within the Instructional Design Team, your departmental colleagues, as well as subject matter experts and stakeholders in other departments. You will lead the coordination of project timelines, manage approvals, facilitate communication, and support the overall workflow of our learning programs. This role is ideal for someone who thrives on structured planning, strong communication, and turning goals into actionable steps for the team.

• Plan learning design projects with instructional designers, ensuring timelines, responsibilities, and deliverables are met, while fostering a positive, collaborative team environment.


• Translate project plans into clear task lists, assigning responsibilities and monitoring progress across the team.


• Serve as the main point of contact for other teams and stakeholders, building positive relationships, ensuring clarity, and aligning expectations throughout the project lifecycle.


• Organize and track the status of project approvals and reviews, proactively following up to keep workflows moving.


• Support people management functions such as assigning projects based on skills fit, monitoring capacity, and escalating bottlenecks where needed.


• Develop and manage a limited number of your own e-learning projects as an instructional designer.


• Support broader communication efforts – planning training launches, crafting clear, engaging messaging for both internal teams and client-facing audiences.


• Contribute to process improvements that enhance team collaboration and the scalability of INFUSE Academy operations.

• Minimum 3 years of Mid-/Senior-level ID role experience or similar role within the L&D department.


• 1+ year of experience in team coordination, leadership, or project management within learning or related fields.


• Strong AI literacy. Experience with creating custom GPTs and scaling solutions across teams is a strong advantage.


• Strong communication and relationship-building skills, with experience in managing change within teams.


• Stakeholder Management – ability to effectively network & build relationships internally & externally


• Highly organized with a proactive mindset and strong attention to detail.


• Comfortable adjusting plans based on shifting priorities.


• A team player who can keep things moving while fostering a collaborative, supportive environment.


• Impeccable English oral and writing skills.

• A dynamic and supportive team environment focused on innovation in learning.


• Meaningful involvement in training initiatives with global impact


• Career growth potential within a fast-paced, purpose-driven team.


• Possibility to learn cutting-edge e-learning tools and approaches.


• Access to high-quality professional development resources and marketing insights.

INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy.

INFUSE Academy drives both internal and external online education, creating smart, high-impact e-learning experiences that fuel real business results. Please watch this video to learn more.

We’re not just checking boxes – we’re designing innovative, engaging, and practical e-learning programs that empower people to grow and thrive.

We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Overview

Our Scrums.com (formerly SovTech) Story: we believe the future of software lies in the talent, innovation, and creativity found on the African continent. For over a decade, we have been pioneering world-class software development for a global audience. Scrums.com has grown to more than 350 AI-powered software engineering experts, building world-class platforms for growing businesses across four cities on three continents. We are committed to growing Africa's tech ecosystems and believe in the impact of African tech talent on scaling global companies.

Accelerating business growth with expert tech talent. Trusted by 400+ companies, Scrums.com helps businesses scale with a cloud-based engineering subscription platform, offering consistent, cost-effective AI-powered experts, teams, and reliable developer analytics.

Our culture is underpinned by 8 core values. We aspire to be Earth’s leading software company from Africa. Why join us? Be part of a dynamic, people-first team that’s showcasing and advancing Africa’s tech landscape on the global scale. We celebrate individuality, empower decision-making, and create meaningful experiences as we drive innovation and build exceptional teams.

Embrace our African talent footprint, flexibility, and autonomy. Our distributed teams span South Africa, Nigeria, Kenya, Zimbabwe, and other parts of the continent, showcasing the diversity and brilliance of African talent.

As a Talent Acquisition Partner, you’ll play a crucial role in finding and attracting top-tier tech talent to join our growing team. You’ll be responsible for the full recruitment lifecycle, from sourcing and screening candidates to coordinating interviews and managing the offer process. You’ll champion our employer brand and ensure a positive candidate experience.

1. Develop and execute talent acquisition strategies: Partner with hiring managers to understand their needs and create effective sourcing strategies.

2. Source and attract candidates: Utilize various channels (LinkedIn, job boards, networking events, etc.) to identify and engage qualified candidates.

3. Screen and assess candidates: Conduct phone screens, review resumes, and assess candidates' skills and experience to determine their suitability for open roles.

4. Coordinate interviews: Schedule interviews, provide feedback to candidates, and facilitate the interview process.

5. Manage the offer process: Extend offers, negotiate salaries, and onboard new hires.

6. Build and maintain relationships: Develop strong relationships with hiring managers, candidates, and industry professionals.

7. Champion employer branding: Promote Scrums.com as an employer of choice through social media, events, and other initiatives.

8. Stay up-to-date on industry trends: Keep abreast of the latest recruitment best practices and technologies.

9. Ensure a positive candidate experience: Provide timely communication, feedback, and support throughout the recruitment process.

1. Proven experience: 2+ years of experience in a full-cycle recruitment role, preferably in the tech industry.

2. Sourcing expertise: Strong sourcing skills with a proven track record of finding and engaging top talent.

3. Assessment skills: Ability to effectively screen and assess candidates' technical and soft skills.

4. Communication and interpersonal skills: Excellent communication and interpersonal skills with the ability to build rapport with candidates and stakeholders.

5. Organizational skills: Highly organized with the ability to manage multiple priorities and deadlines.

6. Passion for tech: A genuine interest in the tech industry and a desire to connect talented individuals with exciting opportunities.

7. Team player: A collaborative and team-oriented approach.

An established leader in the industry is seeking a seasoned professional to lead their Western Cape consulting division and oversee operational functions at their Cape Town branch. This is a strategic and hands-on role that combines high-level client consulting, team leadership, and operational oversight. You’ll be responsible for delivering service excellence to clients, retaining and growing accounts, and managing a multidisciplinary team across Consulting, Actuarial, Claims Administration, and general support services.

Key Responsibilities:

Client Consulting & Business Development:

• Maintain strong client relationships across all levels, including Boards, Unions, and Trustees.
• Oversee strategic consulting services to ensure client retention and satisfaction.
• Drive new business development initiatives and maximise revenue growth within existing accounts.
• Handle high-level client negotiations, proposals, and stakeholder engagement.
• Develop and implement client-specific annual plans and service strategies.
• Act as a technical resource on EB matters, legislation, compliance, and Fund governance.
• Represent the business in meetings, caucuses, and client forums; manage and mitigate risks.
• Guide consultants in responding to FSCA queries, fund rule amendments, and board governance.

Leadership & People Development:

• Lead, mentor, and coach the Consulting team to deliver high performance and exceed KPIs.
• Facilitate onboarding and training of new consultants.
• Ensure FAIS compliance across the consulting function.
• Promote collaboration across internal departments and drive a high-performance culture.
• Play a key role in recruitment, succession planning, and talent development.

Branch Oversight:

• Provide on-the-ground leadership for the Cape Town branch and ensure smooth operations across departments.
• Oversee budgets, cost control, supplier contracts, and office expenditure.
• Approve operational spend, travel expenses, and petty cash usage.
• Manage vendor relationships and office facilities, ensuring health and safety compliance.
• Maintain clean financial processes, including invoice approval and debtor management.

Qualifications & Experience:

• Relevant tertiary qualification (Business, Finance, or related field).
• Minimum of 8 years’ experience in Employee Benefits consulting, with at least 3 years in a management role.
• RE5 certification is essential.
• Proven track record in high-level stakeholder management (Boards, Trustees, Unions, etc.).
• Strong understanding of retirement fund legislation, fund governance, and EB operations.
• Strategic thinker with business development capability and financial insight.
• Confident in presentations, negotiations, and decision-making under pressure.

Our Scrums.com Story

At Scrums.com (formerly SovTech), we believe the future of software lies in the talent, innovation, and creativity found on the African continent. For over a decade, we have been pioneering world-class software development for a global audience. We are the leading custom software development company from Africa that, like any great tech company, was founded in a garage. Scrums.com has now grown to more than 350 of the best AI-powered software engineering experts, building world-class platforms for growing businesses across four cities on three continents.

Looking ahead, we remain committed to growing Africa's tech ecosystems. Africa is home to the world's youngest population, with over 50% of Africans under the age of 25. Recent estimates indicate there are over 700,000 professional software developers across Africa today. That number is projected to double by 2025. We believe in the future of African tech talent and the impact it will have on scaling global companies.

Accelerating business growth with expert tech talent

Trusted by 400+ companies, Scrums.com helps businesses scale with our cloud-based engineering subscription platform, offering consistent, cost-effective AI-powered experts, teams, and reliable developer analytics.

Our Culture

Our culture is underpinned by 8 core values.

Earth’s leading software company from Africa- that's where we're going.

Why Join Us?

Be part of a dynamic, people-first team that’s showcasing and advancing Africa’s tech landscape on the global scale. At Scrums.com, we celebrate your individuality, empower your decision-making, and create meaningful experiences. Together, we’re driving innovation and building exceptional teams Take a look at some of the highlights:

Embrace Our African Talent Footprint, Flexibility, and Autonomy

• At Scrums.com, we champion an empowered workplace where you shape the culture, influence decisions on tech stacks, and take charge of user testing—all while working from wherever you thrive best across our interconnected Guilds.

• Our distributed teams span South Africa, Nigeria, Kenya, Zimbabwe, and other parts of the continent, showcasing the diversity and brilliance of African talent.

The Scrums.com Vibes

• Annual Foos-Fest ️ : Showcase your skills at our legendary Foosball Festival and take home quirky, sought-after awards.

• AI-Powered Hackathons : Collaborate with your team to create innovative, market-ready products in just 24 hours—all while enjoying live music and family-friendly fun.

• Year-End Celebrations ️ : Reflect and connect at our unforgettable year-end events, a decade-old tradition we continue to cherish.

• Popcorn Fridays, Dev Chats, and Braais : Bond with colleagues over insightful discussions and sizzling good vibes.

• Fluid Clubs : Join like-minded peers in activities like hiking, running, and more to foster shared interests beyond work.

• Weekly All-Hands : Stay inspired and in the loop with our weekly All-Hands sessions that bring us together as one team.

• Explore Week : Our annual tradition encourages you to work from anywhere around the globe for one exciting week—freedom meets inspiration!

Scrums.com Rewards & Recognition

• Stacos (our company currency) : Reward and recognise your peers with Stacos and exchange them for cool vouchers to celebrate accomplishments big and small.

• Commission Incentives : Unlock attractive rewards for successful business development leads and employee referrals.

Continued Career Growth & Support

• Internal AI Platforms : We empower our teams with access to both closed and open source LLM’s that make work easier and empower your professional growth. We love AI!

• High-Performance Culture : Stay aligned and on track with OKRs (Objectives and Key Results) and structured annual reviews.

• Personalized Mentorship : Receive dedicated guidance from leadership and the Talent SuccessTeam through one-on-one sessions and quarterly check-ins tailored to your career aspirations.

Our teams are powered by AI— Transforming How We Work

• Our teams embrace cutting-edge AI platforms, agents and tools, creating smarter workflows and accelerating career development with AI.

• OpenAI, Anthropic, Llama - we use them all so choose what suits you best!

• You don’t need your own licenses - we cover the costs and have our own internal AI platforms that gives you access to them all in a secure environment.

Outstanding Employee Benefits*

• Discovery Medical Aid : Prioritizing your health with the best care.

• Half-Day Birthday Leave : Celebrate your special day with an afternoon off!

• Family responsibility & Parental Benefits : Providing full support for a meaningful work-life balance.

*Please note: Benefits may vary depending on employment type

Join us and be part of a dynamic, supportive team that’s making waves across Africa.

As a Talent Acquisition Partner, you'll play a crucial role in finding and attracting top-tier tech talent to join our growing team. You'll be responsible for the full recruitment lifecycle, from sourcing and screening candidates to coordinating interviews and managing the offer process. You'll be a champion for our employer brand and ensure a positive candidate experience.

Responsibilities

1. Develop and execute talent acquisition strategies: Partner with hiring managers to understand their needs and create effective sourcing strategies.

2. Source and attract candidates: Utilize various channels (LinkedIn, job boards, networking events, etc.) to identify and engage qualified candidates.

3. Screen and assess candidates: Conduct phone screens, review resumes, and assess candidates' skills and experience to determine their suitability for open roles.

4. Coordinate interviews: Schedule interviews, provide feedback to candidates, and facilitate the interview process.

5. Manage the offer process: Extend offers, negotiate salaries, and onboard new hires.

6. Build and maintain relationships: Develop strong relationships with hiring managers, candidates, and industry professionals.

7. Champion employer branding: Promote Scrums.com as an employer of choice through social media, events, and other initiatives.

8. Stay up-to-date on industry trends: Keep abreast of the latest recruitment best practices and technologies.

9. Ensure a positive candidate experience: Provide timely communication, feedback, and support throughout the recruitment process.

Requirements

1. Proven experience: 2+ years of experience in a full-cycle recruitment role, preferably in the tech industry.

2. Sourcing expertise: Strong sourcing skills with a proven track record of finding and engaging top talent.

3. Assessment skills: Ability to effectively screen and assess candidates' technical and soft skills.

4. Communication and interpersonal skills: Excellent communication and interpersonal skills with the ability to build rapport with candidates and stakeholders.

5. Organizational skills: Highly organized with the ability to manage multiple priorities and deadlines.

6. Passion for tech: A genuine interest in the tech industry and a desire to connect talented individuals with exciting opportunities.

7. Team player: A collaborative and team-oriented approach.

Our client is seeking an experienced General Manager for their Cape Town Team.

Location: Cape Town

Requirements:

• Grade 12
• Relevant Tertiary qualifications
• 5-10 years as a General Manager in a service-related industry
• Fully computer literate

About:

• Oversee and take responsibility for sales, operations, and administration
• Improving service delivery to achieve operational requirements in respect of route optimisation & KPI as well as Quality KPI
• Ensure compliance to ISO
• Ensure that branch % regional targets are met
• Managing profitability of the branch
• Ensure that equity, health, and safety committees meet as prescribed and submit minutes of the meetings
• Training and development of staff
• Growing the business through additional and existing customers
• Building professional relationships with customers
• Manage subordinates
• Excellent communication skills
• Excellent command of English
• Excellent client-facing ability
• Leadership & motivation qualities
• Sales & presentation skills
• Good negotiation skills
• Proven sales leadership background
• Good IR / HR ability
• Good understanding & knowledge of current industry technology

How to Apply via our website:

We are currently recruiting for a Service Department Manager to join our dynamic team, based in the Northern Suburbs - Cape Town.

The purpose of the Service Department Manager is to effectively plan, control and monitor the performance of the service departments to ensure that they operate at an optimal level.

Key Responsibilities:

• Manage Department targets and profitability of all service departments including:
• Coffee and Juice Bar
• Bakery
• Delicatessen
• Hot Foods
• Produce
• Fish
• Sushi
• Manage stock
• Pricing and POS
• Hygiene and housekeeping
• Manage staff
• Managing customers
• Open and close the store

Minimum Requirements:

• Matric / NQF level 4 equivalent
• Tertiary Qualifications in Fresh Food Management / equivalent
• At least 2 years experience in all aspects of day-to-day running and managing of a Service Department / Trainee Management Programme
• Industrial Relations experience recommended

Application Process: Kindly note: All applications are to be submitted through the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly.