7 Performance Management jobs in Cape Town

Director of Human Resources – Luxury Hotel, Bantry Bay

Kendrick Recruitment is seeking an experienced and strategic Director of Human Resources to join a luxury hotel in Bantry Bay. This newly created executive role reports directly to the General Manager and will be responsible for shaping and implementing the hotel’s HR strategy, culture, and people development framework.

Key Responsibilities:

Develop and execute the hotel’s human resources strategy in alignment with business objectives.

Lead all HR functions, including recruitment, talent management, employee engagement, performance management, and succession planning.

Shape and maintain a positive organisational culture that promotes high performance and employee satisfaction.

Drive transformation initiatives and ensure compliance with labour legislation and best practices.

Advise senior management on HR policies, organisational design, and workforce planning.

Implement programmes for leadership development, learning, and career progression.

Monitor HR metrics and provide regular reporting to support strategic decision-making.

Foster effective communication and collaboration across all departments.

Requirements:

Senior-level HR leadership experience within the hospitality sector.

Proven ability to align people strategy with business objectives.

Strong track record in driving employee engagement, performance, and organisational transformation.

Excellent communication, interpersonal, and influencing skills.

Strategic thinker with the ability to lead change and build high-performing teams.

Strong knowledge of labour laws, HR best practices, and talent management principles.

Salary: Negotiable depending on experience.

This is an exceptional opportunity for a senior HR professional to take on a pivotal executive role within a prestigious luxury hotel, driving people strategy and fostering a culture of excellence.

The President Hotel is entering an exciting phase of growth and transformation, and we are creating a senior, newly established role of Director of Human Resources. This is a unique opportunity for a visionary HR leader to define the strategic direction of the hotels people function and shape a high-performance culture across the organization.

Our purpose is simple yet powerful: to create and inspire memorable experiences.

Our vision: to become Cape Towns most loved hotel.

Our values Teamwork, Respect, Innovation, Accountability, Passion, and Integrity guide everything we do. We seek leaders who not only embody these values but also drive them throughout the hotel.

The Director of Human Resources will be the senior HR leader in the hotel, responsible for creating and executing organization-wide HR strategy. Reporting directly to the General Manager, you will oversee an HR team, including an HR Manager, and ensure all people initiatives are aligned with the hotels strategic goals.

This role combines high-level strategic leadership with deep operational insight into hotel HR. You will partner with the executive team to drive initiatives that enhance employee engagement, talent development, and organizational performance, positioning The President Hotel as a top employer in luxury hospitality.

• 10+ years senior HR leadership experience, with at least 5 years in a large hotel or luxury hospitality environment (essential).

Hotel HR experience is critical as this role requires understanding the unique demands of a 24/7 luxury operation, multiple departments (Front Office, Housekeeping, F&B, Banqueting), shift-based teams, and high seasonal fluctuations. Success depends on aligning people strategy with guest experience, operational performance, and service excellence.
- Proven success in developing and executing HR strategy that drives organizational growth and operational effectiveness.
- Strong knowledge of labour law, HR compliance, and hospitality-specific practices.
- Demonstrated experience in building high-performing HR teams and coaching HR leaders (e.g., HR Managers).
- Expertise in organizational design, succession planning, leadership development, and change management.
- Strong strategic thinking, executive presence, and stakeholder management skills.
- Excellent communication, negotiation, and interpersonal skills.
- Must hold a valid South African ID.

• Define and lead the hotels overarching HR strategy, aligning people initiatives with business objectives.
• Oversee the HR function, including HR Manager and HR team, ensuring operational delivery and strategic alignment.
• Drive initiatives around talent acquisition, leadership development, succession planning, and workforce planning.
• Champion a high-performance culture, embedding the hotels PVV (Purpose, Vision & Values) at all levels.
• Lead employee engagement, retention, and recognition programs.
• Ensure compliance with labour legislation, industry standards, and best practices.
• Provide strategic guidance to executive leadership on workforce planning, performance, and employee relations.
• Use HR analytics and reporting to inform decision-making and measure the impact of HR initiatives.

• Executive HR Leadership Influence and shape strategy at the senior management level.
• Organizational Development Build capability and succession pipelines across departments.
• Talent Strategy Attract, retain, and develop top hospitality talent.
• Culture & Engagement Foster a culture of excellence, accountability, and inclusion.
• Use HR Analytics & Insights Leverage data to drive strategic decisions.

• Competitive gross package with benefits, commensurate with experience.
• Medical aid contribution.
• Pension/provident fund contribution.
• Performance-based incentives.

This is a rare opportunity to step into a senior strategic HR leadership role in one of Cape Towns most iconic hotels. If you are a proven hotel HR executive, ready to lead the organizations people strategy and mentor the HR team, we want to hear from you.

Closing Date

2025/10/31

Reference Number

COR

Job Title

Head of Talent Management / Human Resources

Job Type Classification

Permanent

Location - Country

South Africa

Location - Province

Western Cape

Location - Town / City

Claremont

Job Description

As the Head of Talent Management, you will play a critical role in developing and executing talent management/HR strategies that enable the organisation to attract, retain and develop top talent.

You will lead HR professionals and implementation of talent management programs that align with business objectives, foster employee development, and support the organisation's culture and values. You will also work closely with senior leadership to assess and address talent gaps, develop succession plans, and provide ongoing support for career development and growth.

Duties and Responsibilities

• Recruit top talent and continually develop employee value proposition. Lead the design and implementation of talent acquisition and retention programs, policies and other relevant human resource processes.
• Collaborate with senior leaders to identify critical talent gaps, develop succession plans, and ensure a strong pipeline of internal and external talent.
• Source and co-ordinate training and development programs to enhance the required skills and capabilities of employees at all levels.
• Identify coaching needs, source and coordinate to ensure delivery and availability to employees where needed at all levels.
• Co-ordinate and implement diversity and inclusion initiatives that foster a culture of belonging and support the organisation's goals.
• Management of relevant stakeholders & service providers
• Stay up to date with industry trends, best practices, and emerging technologies in talent management.
• Represent Coronation on relevant internal & industry bodies and events
• Preparation, co-ordination and oversight of various internal and external reporting requirement.

Ideal Experience

• At least 10 years of experience in talent management or human resources
• Demonstrated experience in developing and implementing talent management programs and initiatives.
• Ability to recruit and retain knowledge workers
• Knowledge of relevant employee legislation
• Knowledge of best practices and emerging trends in talent management, including talent acquisition, retention, development, and succession planning.

Ideal Qualifications

Bachelor's degree in Human Resources, Business Administration, or a related field.

Most Important Attribute

• Ability to work independently, manage multiple priorities, and thrive in a fast-paced, dynamic environment.
• Passionate about the development and wellbeing of people.
• Strong leadership skills, with a track record of working with and developing high-performing teams.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels of the organisation.
• Strong analytical and problem-solving skills, with the ability to use data to inform talent management decisions.

Systems Knowledge

Human Resources Manager

About the Role:

We are seeking a highly experienced HR Manager with a minimum of 5 years' proven experience in Human Resources management. The successful candidate must possess 5 years of experience and in depth knowledge of Labour Law and demonstrate strong knowledge of labour legislation, employee relations, compliance, and disciplinary procedures.

This role requires a leader with an authoritarian and strict management style, capable of implementing company policies with precision and ensuring full compliance across all departments. The ideal candidate will be decisive, assertive, and unwavering when it comes to enforcing rules, performance standards, and workplace discipline.

Key Responsibilities:

· Enforce HR policies, procedures, and the company's code of conduct consistently across the organisation.

· Ensure compliance with labour law, regulations, and company standards at all times.

· Oversee disciplinary processes, hearings, and grievance procedures with a firm and fair approach.

· Manage employee relations with authority, ensuring a structured and compliant work environment.

· Provide strong guidance to management and staff on labour legislation and HR best practices.

· Lead recruitment, onboarding, and performance management processes with strict adherence to standards.

· Develop and maintain HR reporting systems and compliance documentation.

· Implement training and corrective measures where required, with zero tolerance for non-compliance.

Requirements:

· In-depth knowledge of Labour Law (essential).

· Minimum of 5 years' HR management experience.

· In-depth knowledge of labour relations, disciplinary processes, and employment law.

· Strong, authoritative leadership style with proven ability to enforce rules and standards.

· Excellent communication, negotiation, and conflict management skills.

· Ability to operate under pressure with strict deadlines.

Location: Claremont, Cape Town

Employment Type: Full-Time, Permanent

Salary Range: R30K – R50K (depending on experience)

Application deadline: 10 September 2025

Job Type: Full-time

Pay: R30 000,00 - R50 000,00 per month

Work Location: In person

Vacancy: Human Resources & EE/B-BBEE Consultant

Location:
Cape Town, South Africa
Job Type:
Full-time, On-site

We are a boutique labour consultancy in Cape Town seeking a highly skilled and experienced Human Resources Consultant to join our dedicated team. The successful candidate will be a specialist in Employment Equity (EE) and Broad-Based Black Economic Empowerment (B-BBEE), providing expert HR and Industrial Relations (IR) consulting services to our diverse portfolio of clients. This role requires a professional who embodies the personalized, high-touch service that defines a boutique consultancy.

Key Responsibilities:

• Serve as a specialist in Employment Equity (EE) and Broad-Based Black Economic Empowerment (B-BBEE), providing strategic advice and hands-on implementation support to clients.
• Provide expert, tailored advice to clients on all aspects of HR management, policies, and employee relations.
• Advise on matters related to the Basic Conditions of Employment Act (BCEA) and Labour Relations Act (LRA).
• Assist with the implementation of disciplinary processes, including drafting charges and chairing internal disciplinary hearings.
• Develop and adapt HR contracts, policies, and procedures to meet specific client needs and legal requirements.
• Manage key HR functions such as Skills Development (WSP/SETA) and Performance Management.
• Conduct occupational health and safety liaison and referrals.
• Provide comprehensive administrative support, including file management and document compilation (e.g., job descriptions, performance agreements).
• Maintain a current understanding of relevant Labour Law and case law to provide up-to-date and practical solutions.
• Liaise with stakeholders and provide professional, relationship-driven support to clients.

Qualifications & Experience:

• A degree in Human Resources or a related field.
• 3-5 years of post-tertiary qualification experience in an HR/IR role, with a strong focus on EE and B-BBEE.
• Valid driver's license and willingness to travel to client sites within the Cape Town area.
• Full professional proficiency in English and Afrikaans (additional languages are beneficial).
• Demonstrable knowledge of Labour Law processes and terminology.
• High attention to detail and strong administrative skills.
• Excellent communication skills, with the ability to engage effectively and build trust with clients at all levels.
• Ability to work both independently and as part of a small, collaborative team.
• A professional demeanor with a commitment to always maintaining company and client confidentiality.

Advantageous Experience:

• Legal Drafting.
• Representation at the CCMA/Bargaining Councils.
• Union negotiations.
• Experience with Section 189 Retrenchments and Mutual Separation Agreements (MSAs).
• Experience in recruitment and managing Employee Wellness Programmes.

If you are a proactive and knowledgeable HR professional who thrives in a dynamic, client-focused environment, we encourage you to apply. Please submit your CV and a cover letter detailing your relevant experience.

Note: Only shortlisted candidates will be contacted

Job Description

The Human Resource Officer is responsible for supporting the day-to-day operations of the HR department. This includes recruitment and onboarding, employee relations, HR policy implementation, performance management support, training coordination, payroll assistance, and maintaining employee records.

Key Responsibilities

• Assist in the recruitment process by preparing job descriptions, posting advertisements, screening candidates, and scheduling interviews.
• Organize and manage onboarding and orientation programs for new hires.
• Maintain and update employee records and HR databases.
• Ensure timely processing of payroll inputs and benefits administration.
• Support the implementation of HR policies and procedures in compliance with labor laws and internal standards.
• Address employee queries related to HR policies, benefits, and procedures.
• Assist in performance review processes and documentation.
• Support employee engagement and welfare programs.
• Prepare HR reports as needed by management.
• Ensure compliance with health and safety regulations in the workplace.

Qualifications and Requirements

Education:

• Bachelor's degree in Human Resources Management, Business Administration, Psychology, or a related field.
• Additional certifications in HR (e.g., CIPD, SHRM, or PHR) are an advantage.

Experience:

• Minimum of 2–3 years of experience in an HR role.
• Experience with HR software (e.g., HRIS systems) is preferred.

Key Skills:

• Strong knowledge of labor laws and HR best practices.
• Excellent interpersonal and communication skills.
• High level of confidentiality and professionalism.
• Strong organizational and administrative skills.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint).
• Ability to handle multiple tasks and work under pressure.

Personal Attributes:

• Detail-oriented and proactive.
• Team player with a positive attitude.
• Empathetic and approachable.

Working Conditions

• Office-based, with occasional travel to other company sites if applicable.
• Standard working hours, with flexibility for extended hours when required.

Job Type: Full-time

Pay: From R12 500,00 per month

Work Location: In person