740 Hospitality Manager jobs in South Africa

• Diploma in Hospitality or Lodge Management
• 3 5 years experience in a 5-star boutique lodge or Big 5 reserve
• Strong beverage knowledge
• Proven administrative and stock control skills
• Experience in purchasing, stock management systems, and conducting stocktakes
• Hospitality and service training experience
• Valid Code 8 Drivers License and own vehicle
• Proficiency in stock control and beverage management
• Basic accounting and analytical skills
• High attention to detail and organizational ability
• Computer literacy (PAN knowledge is a plus)

• Deliver personalized, world-class guest interactions
• Ensure smooth operation of all dining experiences: breakfast, lunch, high tea, dinner, bush dinners, and drink stops
• Build rapport with guests and foster repeat visits
• Lead the Guest Delight team with a focus on warmth, care, and attention to detail
• Collaborate with food service teams to exceed expectations
• Oversee beverage stock control systems and purchasing
• Monitor stock levels, expiry dates, and reconcile usage vs sales
• Manage storerooms, fridges, and cellar readiness
• Conduct monthly stocktakes and meet sales targets
• Handle weekly administration, invoices, and GRVs

Are you passionate about wine, exceptional service, and creating unforgettable experiences? We're looking for a dynamic and customer and admin-focused Hospitality Manager to join our team Ken Forrester Wines.

Ken Forrester Wines
is more than just a vineyard – it's a destination. We pride ourselves on our award-winning wines, breathtaking views, and the warm, welcoming atmosphere we offer our guests. Whether they're enjoying a wine-tasting tour, a special event, or simply a relaxing afternoon, we strive to provide a world-class hospitality experience at every turn.

Key Responsibilities:

• General management of all hospitality offerings at Ken Forrester Wines and wine lounge
• Effective administration of all tasting events and tasting room related administration
• Stock management, invoicing and ensuring accuracy in capturing sales
• Preparation and arrangement of logistics for sales through tasting area
• Implementation and monitoring of standard policies and procedures
• Input in annual budget, constant monitoring thereof
• Increase footfall in tasting room by presenting initiatives to increase sales, and building relationships with travel agencies.
• Management & Development of Human Capital in tasting room

Experience and qualifications needed:

• 2-4 years management experience in a tasting room or similar environment
• Previous experience in the wine industry will be beneficial
• Excellent knowledge of wines and sales skills
• Excellent communication and interpersonal skills
• Lightspeed POS system knowledge will be beneficial
• Excellent customer service and the ability to put the customer first and to do problem solving
• Creating a memorable experience for all customers
• Excellent leadership and management skills

If interested, please email your CV to If you do not hear from us within 20 days, please consider your application as unsuccessful.

*POPIA disclosure: All personal information gathered in the recruitment process, will be used for recruitment purposes only. *

Date: 15 Oct 2025

Location: Graceland, ZA

Company: Peermont Global (Pty) Ltd

To manage and coordinate daily hospitality activities and operations, supervising staff members, and adhere to company policies, standards, and procedures.

• Grade 12 qualification (Matric)
• Formal qualification such as a Hotel School Diploma or University Degree directly related to Food & Beverage will be an advantage

• 5 years Food & Beverage Management experience in at least a minimum three-star operation in a senior position
• Computer literate in Microsoft Word and Excel is required
• Knowledge of Micros, Opera Food & Beverage and Opera Sales & Catering, Searchlight Transaction Portal, knowledge will be an added advantage.
• Excellent communication skills required

• Effectively manage, control and direct Food & Beverage division.
• Manage all Food & Beverage outlets & Banqueting.
• Ensure effective communication to all persons by working closely with Groups & Conventions, National Sales, F & B Control, Kitchen and Finance.
• Responsible in ensuring food hygiene and safety standards.
• Control of all F&B areas in accordance with the policies and procedures of the company.
• Plan, organise and direct administrative service within all divisions to ensure maximum productivity, co-ordination, communication and work performance.
• Personally oversee all VIP events.
• Ensure IR/HR policies and procedures are applied consistently throughout the F&B department.
• Control Costs
• Maximise Profitability
• Effective business processes that support the achievement of company hospitality goals and objectives
• Ensure satisfied guests and return business
• Maintain sustainable competitive edge.
• Maintain The Hotel Standards

MINIMUM REQUIREMENTS

• Minimum of 3 years' experience in a luxury hospitality environment.
• Outstanding customer service and communication skills (spoken and written).
• Ability to communicate effectively with people at all levels.
• Enthusiastic, positive personality with strong relationship-building skills.
• Exceptional multitasking and problem-solving abilities in fast-paced environments.
• Keen eye for detail.
• Experience in guest complaint handling and consistently going the extra mile.
• Flexibility to work various shifts, including nights.
• Valid driver's license.

ACCOUNTABILITIES

• Deliver a flawless 5-star luxury guest experience with authentic emotional connections.
• Take ownership of guest requests, ensuring completion and satisfaction.
• Optimise communication and adapt to support a seamless guest journey.

KEY RESPONSIBILITIES

• Create personalised guest itineraries, manage bookings, and offer thoughtful recommendations.
• Confidently handle all front desk operations, including arrivals, checkouts, and billing.
• Provide butler services, including VIP setups and special arrangements.
• Demonstrate knowledge of food and beverage, cocktail making, and basic cooking.
• Drive revenue through upselling and cross-selling opportunities.
• Communicate clearly with all teams to ensure efficient service delivery.
• Look for opportunities to surprise and delight guests, exceeding their expectations.
• Maintain service standards during every guest interaction.
• Record and deliver packages for guests and colleagues accurately.
• Ensure front hall coverage at all times to warmly welcome guests.
• Perform room checks and ensure accommodations meet high cleanliness standards.
• Represent the property positively in the local area to strengthen market presence.
• Pay attention to guest preferences and update profiles accordingly.
• Cover night shifts, including assisting with night audits.
• Hands-on approach to ensure seamless service and operations

To apply CLICK THIS LINK and upload your CV

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Please be aware that only candidates who have completed our online-assessment will have their applications reviewed - kindly find all details about our application process below - thank you.

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Hospitality Operations Manager

Are you a highly adaptable professional with an outstanding talent for seamless coordination, operational excellence, and impeccable attention to detail? Do you thrive in dynamic environments and gracefully navigate change with resilience? If this is true for you and you have a deep passion for genuine hospitality as well as delivering exceptional guest experience, this position might be the perfect opportunity for you

What We Do at Kumi and Why

Specialising in the vacation rental business, our purpose goes way beyond successfully managing rental properties and beautiful holiday homes along the Atlantic Seaboard. At Kumi, with a team of highly motivated and passionate people, we turn houses into homes and vacations into unforgettable memories, enriching the lives of our guests, homeowners and ourselves.

Our space at Kumi is inclusive, where everyone feels valued and safe to be themselves. We support each other to grow and learn every day, ensuring that work brings purpose and fulfilment to our lives. By joining Kumi, you will be part of a journey that goes beyond professional success, contributing to a legacy of mindful luxury and sustainable excellence.

Your Role & Impact

As one of our Hospitality Operations Managers, you are a vital link between our guests, our property owners, and the entire Kumi team. From ensuring our properties are impeccably maintained to curating unforgettable holiday experiences, you will embody the Kumi ethos of personalised care and outstanding service quality, and not just meet but consistently exceed the expectations of both our guests and property owners.

Note: This full-time, permanent position requires adaptability to the demands of the hospitality industry, including long hours and being on call 24/7 at times. It is based in Camps Bay, Cape Town, and requires your own reliable transportation and a valid driver's license. You will need to use your car for work-related travels.

Your Unique Profile

Profile: Personal Qualities

• Great, natural affinity for people and passionate about hospitality.
• Precision and reliability: Handle your tasks with care and accuracy.
• A strong sense of responsibility, exceeding the average
• Outstanding capability to develop practical solutions with a can-do spirit.
• Flexible, energetic, and ready to handle the demands of a fast-paced environment without losing sight of priorities.
• Resilience and dedication: perseverant and willing to go the extra mile.
• Attentive and thoughtful, paying close attention to details that enhance guest experience and ensure operational excellence.
• Confident and assertive, addressing challenges directly and communicating clearly, rather than avoiding conflict.
• Collaborative team spirit and committed to nurturing an inclusive environment where every team member feels valued, safe, and empowered.

Profile: Professional Skills

• Minimum of 2 years of proven leadership experience in hospitality management, with a track record of driving operational success.
• Well-versed in property and maintenance management, proficient in overseeing and handling daily front- and back-of-house operations, along with all related administrative duties.
• Exceptional operational planning abilities and outstanding organisational skills.
• Strong problem-solving expertise with a structured, systematic approach to prioritising tasks and addressing challenges efficiently and creatively.
• Financially savvy, able to manage budgets responsibly, control expenses, and apply sound numerical reasoning in daily operations.
• Digitally agile, with the ability to adapt to new tools and technologies effectively.
• Valid driver's license and own reliable transport.

We seek individuals who don't just fit into our vibrant culture but actively contribute to its growth and evolution. Success in this role requires not only technical expertise but also empathy, collaboration, and a dedication to fostering both personal growth and the well-being of the entire team.

Your Key Responsibilities

Operational Support & Oversight:

Assist the Head of Operations (HoO) in managing and actively participating in the day-to-day operations of the guesthouse and property portfolio, ensuring seamless processes with a hands-on approach.

• Oversee property management, including maintenance, service, security, and upholding property standards.
• Manage guest operations, including departure/arrival procedures, resolving guest issues, and ensuring excellence across all operational aspects.
• Conduct daily property readiness checks to ensure all guesthouses, villas, and apartments meet required standards before arrivals.
• Review and approve housekeeping schedules, ensuring adequate coverage and task completion.
• Track daily Asana tasks, following up on incomplete or overdue items to ensure accountability and timely completion.
• Manage issue escalation, including urgent maintenance requests and guest concerns.
• Ensure completion and filing of staff sign-off sheets, checklists, and reports.
• Deliver end-of-day operational summaries to the HoO, highlighting achievements, issues, and follow-up actions.
• Coordinate with vendors and suppliers for maintenance, cleaning, and other operational needs, ensuring timely service and cost-effective solutions.

Team Leadership & Support:

• Supervise and motivate team members, nurturing a culture of operational excellence, professionalism and inclusiveness.
• Act as second-in-command to the HoO, stepping in when required.
• Mediate team conflicts and address performance or behavioral issues promptly, ensuring a positive and productive work environment.
• Set clear performance expectations, conduct regular evaluations, and provide constructive feedback to drive team development and accountability.
• Oversee basic HR functions such as managing leave schedules, maintaining attendance records, and supporting performance review processes in collaboration with the HR section.

Quality Assurance & Reporting:

• Conduct recurring quality assurance inspections, including deep cleaning, maintenance quality checks, and team presentation reviews.
• Provide consistent quality-related support to the operations team.
• Deliver updates and feedback to the HoO and executive management to ensure alignment with operational goals.

• Strategic Execution: Actively support the implementation of strategic plans designed by the HoO to enhance guest experience, operational efficiency, and business growth, ensuring smooth execution on all levels in collaboration with the team.
• Compliance & Standards: Enforce company policies, SOPs, and reservation system procedures to maintain consistent, high-quality standards across the portfolio.
• Project Coordination: Assist in coordinating property maintenance, refurbishments, and repair projects, ensuring timely and high-quality delivery.
• Partnerships & Collaboration: Build and maintain strong relationships with external partners, including suppliers and vendors, to ensure cost efficiency and service excellence.
• System Implementation: Support the development, rollout, and improvement of internal systems, SOPs, and documentation to enhance efficiency and consistency.
• Digital Tools & Processes: Facilitate the adoption and integration of digital tools and technologies to streamline workflows and improve collaboration.
• Risk & Safety: Assist in identifying risks and implementing safety and security measures to protect guests, staff, and properties.
• Sustainability Practices: Support the company's sustainability initiatives by integrating mindful practices into daily operations.

What's in it For You

• Work with purpose and vision in a dedicated and inspiring team.
• Personal and professional growth and development opportunities.
• Exposure to diverse aspects of hospitality management, enhancing your skills and experience.
• Blossom in a role that combines purposeful work with meaningful personal connections.
• Opportunities to take ownership and make a tangible impact on operations and guest experience.
• Act as a mentor and guiding presence to the housekeeping and management teams, supporting their growth, motivation, and achievement of goals.

The Application Process

Our hiring procedures are designed to find individuals who resonate deeply with our values and vision. Here's how it works:

1) Online Assessment:

Start by taking our 1.5 hr online-assessment which focuses on evaluating both your technical skills and personal competencies to ensure a holistic match.

Use this link to start the assessment process:

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PLEASE BE AWARE THAT ONLY CANDIDATES WHO HAVE COMPLETED THE ASSESSMENT WILL HAVE THEIR APPLICATIONS REVIEWED.

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2) CV and Motivational Letter Submission:

After completing the assessment, please upload your updated CV and a detailed motivational letter to Indeed. The motivational letter is crucial as it helps us understand your desire to work with us, who you are, what your values are, and how they align with ours. Candidates who do not submit a motivational letter will not be considered. Make sure both documents are uploaded for your application to be reviewed.

Letter Guidelines:

• Begin with "Why" you want to join Kumi and work with us.
• Let us know what your priorities in life are, what inspires you.
• Tell us about your personal competencies and aspirations.
• Ensure your letter is no more than 3500 characters.

3) Value Determination:

Once you have passed the assessment and submitted your CV and motivational letter to us, we will ask you to go through the Demartini Value Determination process and share your results with us.

4) Personal Interview:

If we see a strong alignment, we'll invite you to a personal interview (in Camps Bay or remote in case you are currently outside the Western Cape). During our interview, we will:

• Discuss your results from the assessments and value determination process in detail.
• Explore your previous experiences and how they have shaped your professional journey.
• Delve into your understanding of our values and vision, and how you see yourself contributing to our culture and business goals.
• Answer any questions you may have about the role, the team, and our company.
• Provide a platform for you to showcase your unique qualities and how they align with the position you're applying for.

The personal interview is a two-way conversation where we both assess the fit and potential for mutual growth and success.

5) Final Steps & Timeline:

Following the interview, we will consider your full profile and proceed with the final decision. We aim to complete the entire process within 2-4 weeks.

We wish you best of luck Let's make it happen

Your Kumi Team

Job Type: Full-time

Ability to commute/relocate:

• Camps Bay, Western Cape: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have your own reliable transport and a valid driver's license?
• Are you comfortable working long, flexible hours, being on call 24/7 and managing operations in a fast-paced environment without losing sight of priorities?
• Would you be able to start this position immediately?

Experience:

• operational hospitality/property management (or similar): 2 years (Required)

Work Location: In person

We are excited to announce an opportunity for a dynamic and strategic Hospitality Marketing Manager to join our exceptional team at Babylonstoren. This role involves close collaboration with a wide range of departments – restaurants, Soetmelksvlei, hotel, spa, art and culture, garden, workshop, revenue, and social media – with the aim of growing our brand presence and enriching the guest experience.

If you are passionate about marketing and hospitality, and enjoy finding creative ways to drive growth and engagement, we'd love to hear from you

Requirements:

• A degree in a relevant field such as marketing, hospitality management, or similar.

• At least three years' practical experience in both marketing and hospitality.

• Strong working knowledge of, and experience with, Opera software.

• Fluency in Afrikaans and English, with excellent written and verbal communication skills.

• Well-groomed, professional appearance.

• Digital marketing skills: understanding social media algorithms (especially Instagram), content creation, and analytics.

• Event coordination experience: assisting with or promoting special events, launches, or seasonal campaigns.

• Customer-centric mindset: passion for the guest experience and luxury hospitality.

• Creativity and storytelling: ability to bring Babylonstoren's lifestyle and brand story to life across platforms.

• Availability to work hospitality hours, including weekends and public holidays.

Suitably qualified applicants from designated groups will be given priority.

Responsibilities:

• Grow and manage social media platforms, with a strong focus on Instagram.

• Develop and implement strategies to increase visitor numbers and farm foot traffic.

• Collaborate with departments to identify, plan, and implement creative marketing opportunities.

• Support hospitality operations with a strong revenue focus.

• Create, edit, and oversee engaging content across digital platforms (visual, written, and video).

• Track and report on marketing performance and KPIs, using insights to refine strategies.

• Assist in planning, coordinating, and marketing events, seasonal campaigns, and launches.

• Ensure brand consistency and uphold Babylonstoren's image across all channels.

• Build and maintain strong relationships with internal and external stakeholders.

• Stay up to date with industry trends, competitor activity, and new digital tools to keep campaigns innovative.

• Provide support to guests and visitors when required, reflecting the Babylonstoren standard of hospitality.

Department

University of Venda -> Vice Chancellor and Principal -> Deputy Vice Chancellor: Teaching and Learning -> Faculty of Health Sciences

Job Title

FOOD SERVICE MANAGER

Post Level

Grade 8

Job Type

Support - Univen Funded

Closing Date

10/10/2025

Job Requirements

• Bachelor's degree or equivalent in Hospitality Management/Food Service Management/Dietetics/Nutrition.
• At least 4 years of managing food and beverage operations.
• Food service management professional (FMP) accreditation will be an added advantage, but not compulsory.
• A driver's license is a requirement.

Skills and competencies

• Ability to manage in a diverse environment with a focus on client and guest services.
• Knowledge of the South African and industry-specific laws.
• Knowledge of food, food hygiene, and food preparation.
• Good business and commercial acumen.
• Strong leadership and motivating skills.
• Ability to build strong relationships with guests and staff.
• The ability to think quickly, work in stressful circumstances, and stay calm in a crisis.
• Financial, budgeting, and stock-taking skills.
• Sound decision making and problem solving.
• Attention to detail.
• Ability to forecast supplies as needed
• High level of initiative.

Duties:

1. Management of canteen operations

• Draw up plans for the canteen operations for approval by the Executive Dean/ Faculty Manager.
• Manage the implementation of operational plans and ensure that they are achieved.
• Managing inventory of food supplies and other consumables, ordering necessary supplies as needed, and receiving deliveries.

2. Budgetary and cost control

• Draw up budgets for the canteen for presentation to management.
• Manage canteen budgets according to set principles of the budget control in conjunction with the canteen supervisors and chef
• Maintain high turnover in the canteen through sales control measures and ensure that sales records are kept up to date
• Manage stock procurement effectively, making sure that the canteen is adequately stocked all the time
• Managing inventory, stock, and asset register control.
• Payment of suppliers

3. Food Safety Compliance Management

• Develop a food safety management plan
• Perform bi-annual food safety audits
• Ensure quarterly deep cleaning of kitchens and food service areas
• Ensure that quarterly swabs are done in the storerooms, kitchen, and food service areas.
• Ensure that all kitchen processes or food service areas adhere to Hazard Analysis and Critical Control Points (HACCP) principles.
• Ensure compliance with local (municipal by-laws), national (regulation R638), and international standards regarding food safety.
• Ensure regular training of staff/students on food safety practices

4. Training of students

• Ensure that the canteen meets the training needs of the Department of Nutrition through maintaining consistent high standards of food and beverage service, food preparation, health, and hygiene.
• Align strategic objectives of the Department of Nutrition with food and beverage training and operations requirements.
• In collaboration with the Department of Nutrition, prepare a WIL timetable for Nutrition (and Hospitality) students in the operational area.

5. Administration and supervision of staff

• Prepare monthly schedules for all operational areas as well as leave administration for all staff.
• Hiring and managing training and development needs of staff in conjunction with HR/ Faculty Manager to ensure high performance within the canteen
• Ensure the implementation of performance management processes in the unit.
• Supervise allocation of responsibilities to ensure optimum utilisation of human resources.

Career Opportunity – Services Manager (Kommetjie Area)

At
Careserv
, our vision is clear: consistency, integrity, and care in everything we do. We are seeking an experienced
Services Manager
to take full responsibility for one of our key sites in the Kommetjie area.

This role requires a hands-on leader with strong experience in
hospitality and healthcare
, excellent knowledge of
kitchen & housekeeping
, and a passion for people.

Key Responsibilities:

Lead, train, and motivate a team – inspiring ownership the Careserv way

Manage daily operations, budgets, admin, and reporting

Ensure quality food preparation, presentation, and service

Oversee housekeeping standards and operational controls

Build strong client and resident relationships

Drive compliance with policies, procedures, and health & safety standards

Requirements:

• Minimum 3 years' management experience in hospitality/healthcare
• Strong kitchen and housekeeping background
• Relevant tertiary qualification (or equivalent experience)
• Excellent leadership, communication, and problem-solving skills
• Fully computer literate
• Flexible with working hours/shifts
• Own transport – essential

At Careserv, you're not just taking on a role – you're joining a
family
that makes a difference every single day.

To apply, send your CV and cover letter to with the subject line:
Services Manager – Kommetjie Area
.

Role Description

This is a full-time on-site role for a Junior Hospitality Operations Manager located in Durban. The Junior Hospitality Operations Manager will be responsible for overseeing daily activities within the hospitality department, managing staff, ensuring guest satisfaction, and maintaining high service standards. The role also includes coordinating with other departments, handling guest complaints and feedback, monitoring inventory and supplies, and ensuring compliance with health and safety regulations. The Junior Hospitality Operations Manager will play a crucial role in supporting senior management and contributing to the overall success of the establishment.

Qualifications

• Experience in Hospitality Management, Operations Management, or similar fields
• Strong leadership and team management skills
• Customer service and guest relations expertise
• Excellent communication and interpersonal skills
• Knowledge of health and safety regulations within the hospitality industry
• Ability to work independently and under pressure
• Attention to detail and problem-solving skills
• Relevant qualifications in Hospitality Management or related fields are advantageous