465 Hospitality Manager jobs in South Africa

• Diploma in Hospitality or Lodge Management
• 3 5 years experience in a 5-star boutique lodge or Big 5 reserve
• Strong beverage knowledge
• Proven administrative and stock control skills
• Experience in purchasing, stock management systems, and conducting stocktakes
• Hospitality and service training experience
• Valid Code 8 Drivers License and own vehicle
• Proficiency in stock control and beverage management
• Basic accounting and analytical skills
• High attention to detail and organizational ability
• Computer literacy (PAN knowledge is a plus)

• Deliver personalized, world-class guest interactions
• Ensure smooth operation of all dining experiences: breakfast, lunch, high tea, dinner, bush dinners, and drink stops
• Build rapport with guests and foster repeat visits
• Lead the Guest Delight team with a focus on warmth, care, and attention to detail
• Collaborate with food service teams to exceed expectations
• Oversee beverage stock control systems and purchasing
• Monitor stock levels, expiry dates, and reconcile usage vs sales
• Manage storerooms, fridges, and cellar readiness
• Conduct monthly stocktakes and meet sales targets
• Handle weekly administration, invoices, and GRVs

A luxury safari lodge in Hoedspruit is seeking an experienced and dynamic Hospitality Manager to oversee the Guest Delight Division. The successful candidate will ensure that all guests receive a world-class, tailor-made experience while managing the team, beverage operations, and administrative functions.

Qualifications and Experience Required:

Diploma in Hospitality or Lodge Management.

Minimum 3–5 years’ Hospitality Management experience in a 5-star boutique operation or Big 5 reserve in a similar lodge environment.

Strong knowledge of beverages and beverage control.

Proven administrative skills.

Experience in purchasing, stock control systems, and stocktakes.

Hospitality and service training experience.

Code 8 driver’s licence.

Must have own transport.

Key Responsibilities:

Guest Experience Management:

Ensure all guests have a tailor-made, world-class experience through personal interaction.

Oversee dining operations including early morning tea, breakfast, lunch, high tea, dinner, bush dinners, and special drink stops.

Build and maintain relationships with new and repeat guests.

Promote a culture of guest care and interaction within the team.

Innovate and enhance the guest experience to ensure it remains fresh and modern.

Beverage Control:

Manage the Beverage Stock Control Division within the Guest Delight Service Department.

Implement and maintain daily stock management and control systems.

Ensure adequate stock levels and oversee stock administration, stocktakes, and reconciliation.

Manage purchasing, receiving, and storage of beverage stock.

Maintain storeroom, cellar, and fridge control.

Meet or exceed beverage sales targets.

Assist management with administrative duties related to beverage operations.

Team Management:

Ensure the right people are in the right positions and are guest-focused.

Promote a culture of going the extra mile and continuous learning.

Recognise excellent guest feedback and address negative feedback constructively.

Conduct regular training workshops and manage team performance.

Oversee leave cycles and annual leave of the team.

Additional Responsibilities:

Work closely with the Guest Delight Food Division to ensure service exceeds guest expectations.

Assist at Front of House during guest arrivals, departures, or lodge site inspections.

Build and maintain relationships with the community, owners, suppliers, and affiliated lodges.

• Oversee the day-to-day operations of the property, ensuring the highest standards of service.
• Lead, motivate, and manage a diverse team across all departments.
• Handle guest relations, ensuring every visitor enjoys a seamless and memorable stay.
• Manage budgets, financial reporting, stock control, and supplier relationships.
• Ensure compliance with health, safety, and brand standards.
• Work closely with senior management to develop strategies that enhance revenue, service, and guest satisfaction.

• Proven experience as a Hospitality Manager, Hotel Manager, or similar leadership role within luxury hospitality.
• Strong leadership and interpersonal skills with the ability to inspire a team.
• Excellent organizational and problem-solving abilities.
• Sound financial management skills with attention to detail.
• A passion for hospitality, service excellence, and creating unforgettable guest journeys.
• Relevant hospitality management qualifications will be an advantage.

• Competitive remuneration package.
• The opportunity to work in a prestigious environment with a dedicated team.
• Career progression and growth opportunities within a respected group.

Durbanville, Cape Town | Full-Time

Are you passionate about travel, marketing, and delivering real results? Our client isa leading outsourced Sales & Marketing agency for boutique hotels, lodges, and guest houses across Africa, is looking for a Hospitality Marketing Manager to join our growing team!

What Youll Do:

• Lead and implement marketing strategies that drive brand awareness and direct bookings
• Plan and manage multi-channel campaigns (digital, print, PR)
• Oversee website, blog, email newsletter, and content calendar execution
• Collaborate with sales, social media, and design teams
• Manage external vendors (designers, photographers, media buyers)
• Report on campaign performance and optimise accordingly

What Youll Bring:

• 5+ years experience in marketing (preferably in hospitality or tourism)
• Strong digital marketing know-how (Google Ads, SEO, email, socials)
• Excellent copywriting and storytelling skills
• Project management experience across multiple clients/brands
• A creative, strategic and solutions-driven mindset

Bonus Points:

• Background in hotels/lodges or tourism sector
• Canva, Mailchimp, WordPress, Meta Business Suite experience
• Love for African travel, lifestyle, and hospitality

Join a company that thrives on creativity, collaboration, and crafting unforgettable guest experiences.

Responsibilities:

1. Assist with the development and execution of marketing strategies for the group.
2. Align marketing efforts with the company's overall business objectives.
3. Oversee digital marketing initiatives including social media, website content, email marketing, SEO, and online advertising.
4. Analyze data to measure the effectiveness of digital campaigns and adjust strategies as needed.
5. Ensure the brand image and messaging are consistent across all properties and marketing materials.
6. Plan and execute partnerships that support brand objectives, such as collaborations with local businesses or influencers.
7. Oversee content creation for various platforms including websites, social media, blogs, and email newsletters.
8. Oversee and manage the marketing budget, ensuring that funds are allocated efficiently and effectively.

Education: Bachelor's degree in Marketing

Experience: Minimum of 5 years of experience in marketing, with a focus on the hospitality industry. Experience in both B2C and B2B marketing preferred.

Project Management: Excellent project management skills, with the ability to manage multiple projects simultaneously and meet deadlines.

Drive Technological Excellence Across Hospitality Operations
IT Infrastructure | Hospitality | Cape Town Area

About Our Client
My client is a leading South African hospitality group known for delivering exceptional guest experiences across multiple properties. With an emphasis on innovation and efficiency, the business integrates top-tier technology solutions to ensure operational excellence and outstanding customer service.

Serving a user base of over 200 across diverse locations, the company values proactive leadership, strategic planning, and staying ahead of ever-evolving tech trends. This is an ideal environment for an ambitious IT leader who thrives in a dynamic, service-driven industry.

The Role: IT Manager
The IT Manager will be responsible for overseeing all technology systems, infrastructure, and services across the business. This includes managing hardware, software, networks, and vendor coordination while ensuring the continuous improvement, security, and reliability of IT systems. Your goal will be to deliver maximum efficiency, reduce risk, and enable business continuity while supporting exceptional customer and staff experiences.

Key Responsibilities

• Oversee daily IT operations across multiple systems, including networks, servers, security, software, and end-user support

• Provide strategic direction and recommendations for technology advancements

• Manage a team of IT support staff and external vendors

• Maintain and optimise all server, cloud, and client-based systems (Windows, Mac, Microsoft 365, Azure AD, Citrix, SQL, Micros Opera, Sage Evolution, etc.)

• Ensure robust backup and disaster recovery processes (Vembu, Mimecast, BDRSuite)

• Monitor and secure all network infrastructure (Sophos XGS Firewall, VPNs, VLANs, Netgear, Ruckus Wi-Fi)

• Maintain and support AV systems, CCTV (Hikvision), VOIP/PABX, mobile communications, and access control

• Evaluate and implement IT audit controls and ensure compliance with policies

• Oversee inventory of hardware/software and license management

• Stay informed on cybersecurity threats and train staff accordingly

• Be available for support outside of standard working hours when necessary

• Contribute to monthly reporting, internal audits, and continuous improvement of systems and service

About You

• Minimum of 5 years' experience in IT and Operations support, with 2+ years in a supervisory/management role

• Degree or diploma in Information Technology or related field

• Strong technical knowledge across infrastructure, networks, virtualisation, and systems administration

• Proven experience in hospitality environments is advantageous

• Proficient in Windows Server, Active Directory, Microsoft 365, Azure, networking, and cybersecurity

• Excellent communication and interpersonal skills, with a customer-first mindset

• Strong problem-solving and analytical skills

• Well-organised, proactive, and calm under pressure

• Experience managing IT assets, audits, and compliance processes

This role is ideal for a tech-savvy leader passionate about service excellence, innovation, and keeping systems performing at their best in a fast-paced hospitality environment.

Job Description:

Were looking for a driven Regional Manager with a strong background in hospitality, catering, and sales to lead our Cape Town operations.

Key Responsibilities:

• Lead and mentor a high-performing team
• Manage key accounts and build lasting client relationships
• Drive strategic business development and market expansion
• Coordinate installations, promotions, and events
• Deliver on sales targets and reporting
• Oversee smooth daily operations, stock, invoicing & team training

If you'''re a results-oriented leader ready to grow in a fast-paced environment, apply now and take your career to the next level!

Lead Transformative Hospitality Projects Across Premier Destinations
Construction & Hospitality | R20m+ Project Budgets

About Our Client
My client is a renowned South African tourism and hospitality group, known for its commitment to exceptional service and the highest operational standards. With a strong presence in sought-after locations and a passion for developing talent, the company blends luxury and innovation in every guest experience.

Operating in a dynamic, fast-paced environment, my client places a strong emphasis on professional growth, with career development and performance incentives at the core of its employee offering. If you're inspired by building memorable spaces and thrive under pressure, this is where your career can thrive.

The Role: Project Manager
Reporting directly to the CEO, the Project Manager will oversee and execute seasonal and once-off projects across the company's extensive property portfolio. This role combines hands-on coordination with strategic oversight to ensure that every project meets the group's exacting standards. From construction to asset enhancement, you'll play a key role in shaping spaces that delight guests and honour owner expectations.

Key Responsibilities

• Develop and maintain comprehensive project plans, including timelines, budgets, and resources
• Define project scope and collaborate with architects, engineers, and stakeholders
• Conduct feasibility studies, risk assessments, and manage project risks
• Monitor project deliverables and ensure compliance with building regulations
• Manage budgeting and cost control for projects upwards of R20 million
• Lead and motivate the teams, including site staff and subcontractors
• Maintain accurate asset records and monitor asset performance
• Implement and track quality assurance and control measures
• Manage project schedules to ensure on-time delivery
• Liaise with stakeholders, providing updates and addressing concerns
• Negotiate with suppliers and contractors, and manage project contracts
• Conduct regular site inspections and implement corrective actions where needed

About You

• 5-8 years of experience in project management, preferably within construction or hospitality
• Proven success managing large-scale projects (R20 million+), from planning to completion
• Bachelor's degree in Construction Management, Civil Engineering, Architecture, or related field
• Strong knowledge of building codes, regulations, and asset management principles
• Proficient in MS Office and project management software
• Excellent leadership, communication, and negotiation skills
• Highly organized with the ability to manage multiple projects simultaneously
• Analytical thinker with strong problem-solving ability
• Adaptable, self-motivated, and capable of working in a high-pressure environment

If you're driven to create impact through exceptional project execution and thrive in a people-focused, high-performance company, this could be your next big move.

Desired Skills:

• Hospitality
• Construction
• Project Management