48 Director Of Operations jobs in South Africa

The Finance Process Improvement Manager is responsible for analysing and enhancing financial processes to improve efficiency, reduce costs, and maximize productivity. They use data-driven methodologies to identify bottlenecks, eliminate waste, and streamline workflows. The role involves collaborating across departments to implement changes, leveraging technology to automate processes, and ensuring compliance with industry regulations. They also monitors key performance indicators (KPIs) to assess the impact of improvements and drive continuous innovation within financial operations.

Principal Accountabilities:

• Define and deliver a continuous improvement plan of financial and control processes across the company and core processes aligned to the business strategy
• Working with key process owners to Identify process improvement opportunities, such as reducing process waste, utilizing digital solutions and streamlining processes
• Deliver the Harmonization and standardization of processes and support the introduction of innovation/technology where appropriate and commercially viable to deliver impactful results
• Works with FPI team to address critical process failures and/or control gaps at operating unit level (as identified through Internal Control monitoring, Internal Audits and External audits)
• Co-ordinate & lead a multi-disciplined response teams to address critical process failures and/or control gaps at operating unit level (as identified through Internal Control monitoring, Internal Audits and External audits
• Continuously update and enhance process designs, guidelines and training material as part of a continuous improvement cycle
• Embed new processes across the organization ensuring harmonisation
  
  
  

• ACCA / BCom Accounting or equivalent
• Passionate about working in finance transformation
• At least 7+ years of post-qualified, industry relevant experience
• Advanced problem solving, and analytical capabilities
• Experience in process implementation and optimisation
• Project and change management skills

Business Segment: Corporate & Investment Banking

Location: ZA, GP, Johannesburg, Simmonds Street 5

Provision of reporting, insights and analytics for a portfolio across multiple products and/or segments across the product lifecycle (e.g. originations, account management, collections) in order to inform business decision making & strategy formulation. To enable the business to access and interpret reports and dashboards, and to efficiently and effectively utilise the available reporting tools. To drive the automation of relevant production reports to ensure efficiency and accuracy of reports. To drive process improvement across the products and segments.

Type of Qualification: First Degree
Field of Study: Information Technology

This role requires at least 7 years of experience in customer data and information lifecycle with an understanding of BI technologies and practices.

1-2 years:

• Experience in business analysis, process flow and business process improvement.

5-7 years:

• Experience in Data analytics and BI technologies.

• Adopting Practical Approaches
• Challenging Ideas
• Documenting Facts
• Examining Information
• Exploring Possibilities
• Interacting with People
• Interpreting Data
• Taking Action
• Team Working
• Data Analysis
• Data Integrity
• Business Intelligence using Qlik Sense
• Knowledge of Banking & Financial Service

Who We Are Is What We Do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

Support Process Improvement Lead –

Responsibilities:

• Analyze and work closely with Team Leaders and the Pod Manager to identify and capitalize on opportunities for improvement.
• Offer actionable insights to the product team to elevate the customer experience.
• Identify and address any gaps in processes or knowledge, and suggest improvements to the CX Enablement team for material updates, in collaboration with Quality Assurance and training departments.
• Take charge of enhancing and updating Open Deel articles to bridge existing knowledge gaps, with support from the enablement team.
• Establish and maintain robust interdepartmental collaborations to streamline support processes and facilitate efficient knowledge sharing and documentation.
• Evaluate data and observe trends within core pods to propose enhancements.
• Actively engage with the Pod Manager on a daily basis to discuss tasks and contribute to ongoing initiatives.
• Monitor and report on the impact of implemented changes, providing regular updates to leadership and stakeholders.
• Lead cross-functional projects to enhance customer support workflows and reduce resolution time.
• Develop a metrics-driven approach to track and analyze customer satisfaction and support team performance.

Job Summary:

The role involves analyzing and collaborating closely with Team Leaders and the Pod Manager to identify improvement opportunities. This includes offering actionable insights to enhance customer experiences and addressing gaps in processes or knowledge.

Responsibilities also entail updating knowledge materials, fostering interdepartmental collaborations, evaluating data trends, and engaging with the Pod Manager daily. The role requires monitoring and reporting on implemented changes, leading cross-functional projects to improve support workflows, and developing a metrics-driven approach to track customer satisfaction and support team performance.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Sabine Plattner African Charities (SPAC) launched the ECD programme in the Republic of Congo to promote conservation awareness through a play based, nature enriched curriculum. Implemented in collaboration with government ministries, schools, and communities, the programme engages ECD teachers, children, parents, and local stakeholders. It currently operates two flagship, five satellite, and one mobile centre near Odzala-Kokoua and Nouabalé-Ndoki National Parks. Over the next four years, SPAC aims to integrate its curriculum into 15 government pilot centres with plans to expand further. Rooted in the belief that early childhood education is a powerful investment, the programme seeks to nurture a generation committed to sustainable living and environmental stewardship in Congo.

Purpose of the position: We are looking for an Operations Director to join our team. The ideal candidate will be responsible for leading the operational planning, implementation, and evaluation of key projects and operational output areas. As well as, staff management within the ECD school centres and offices. The role is pivotal to managing the operational tasks within ECD and to ensure a broader alignment and impact on SPAC ECD schools as well as on Government related projects.

Country: Cape Town, South Africa

Working Conditions: The incumbent will be required to travel between Cape Town and Congo. Working at our offices in Brazzaville when travelling to Congo, as well as spending time in villages in the Odzala Kokoua and Nouabale-Ndoki National Parks will be essential.

Minimum Qualifications: Advanced Diploma to Postgraduate Degree in Business Administration or Operations Management.

Experience: Strong leadership background and team management of 5-10 years. Project Management and Operational Management experience of 5 to 10 years. Experience in an NPO is beneficial. Sound understanding of the Educational environment is advantageous.

Excellent Written and Verbal Language: English and French essential. Speaking Lingala will be advantageous.

Key Responsibilities:

· Plan and manage project implementation to support business administration functions and ECD school centres operation efficiency.

· Lead administration, operations and logistics output in offices and at the ECD school centres.

· Project management and business oversight within Congo is essential. This may include collaborations with government, local business and external providers regarding facilities maintenance and general oversight.

· Financial and resource management.

· Coordinate people and projects with a strong focus to lead and organise operations.

· Strategic management to align projects with the organisation's mission, regulatory requirements, and donor expectations.

Skills:

· Hands-on approach to solving problems and collaborate people and tasks.

· Excellent leadership ability.

· Strong operations and logistics skills.

· High levels of attention to detail and business financial application.

· Ability to interact with various government officials, groups, communities and schools in Congo.

· Excellent communication and collaboration ability.

· Proficient in MS Office and Project Management.

· Understanding of the educational context will be required.

Please respond to the advertisement should you feel you meet the above criteria or email Camilla at directly with your CV and a short cover letter.

• Seniority level Director

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Non-profit Organizations

Referrals increase your chances of interviewing at Sabine Plattner African Charities (SPAC) by 2x

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"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively

Key Responsibilities

• Operational Strategy & Execution: Develop and implement operational strategies that align with company goals and support scalable growth.
• Process Optimization: Streamline internal processes across departments (sales, customer success, product, support) to improve efficiency and service delivery.
• Partner Enablement: Oversee operations related to channel partner onboarding, training, and performance tracking.
• Cross-Functional Leadership: Collaborate with product, engineering, sales, and marketing teams to ensure alignment and operational readiness.
• Performance Monitoring: Establish KPIs and dashboards to monitor operational performance, customer satisfaction, and partner engagement.
• Technology & Tools: Evaluate and implement tools and systems to support operational efficiency (e.g., CRM, PRM, ERP platforms).
• Compliance & Risk Management: Ensure operational compliance with industry standards, data privacy regulations, and contractual obligations.
• Team Leadership: Lead and mentor a team of operations professionals, fostering a culture of accountability and continuous improvement.
  
  

• 3+ years of experience in operations leadership, preferably in a SaaS or channel software environment.
• Strong understanding of channel ecosystems, partner relationship management (PRM), and indirect sales models.
• Proven track record of driving operational improvements and managing cross-functional teams.
• Excellent analytical, organizational, and communication skills.
• Proficiency in tools such as Salesforce, HubSpot, Gainsight, or similar platforms.
  
  

• Experience with international channel operations and partner programs.
• Data-driven mindset with experience in business intelligence tools
  
  

Job title : Director of Operations – MSF Ubuntu

Job Location : Gauteng, Johannesburg Deadline : August 21, 2025 Quick Recommended Links

• Jobs by Location
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StartFragment

Purpose of the role

Job Dimensions

Key Responsibilities

Strategic Leadership & Planning

Operational Oversight & Performance

Security & Risk Management

People Leadership & Team Development

Interdependence, Partnerships & Representation

Innovation, Advocacy, and Medical Leadership

Experience, Qualifications, and Skills

Essential

Desirable

Core Competencies

EndFragment

Requisition #: ODB-L10

Job title: Director of Operations - Built Environment

Category: Leadership

Contract type: Permanent (Employee)

Full Time

Zutari: Co-creating an engineered impact.

Zutari is a well-established, management-owned engineering firm with almost 90 years' experience. As human-centred engineering consultants and advisors, we are trusted by our clients, business partners, communities, and other stakeholders across Africa.

We co-create engineering solutions that have a positive impact and improve people's lives. Zutari values inclusion and recognizes the importance of a diverse, talented workforce, believing that people need other people to succeed.

As the Operations Director for the Built Environment business unit in Zutari, the incumbent will play an instrumental role in driving the operational success of the business unit. The incumbent is tasked with operationalizing and leading strategic initiatives, managing day-to-day operations, ensuring consistent service delivery, coordinating cross-functional collaboration whilst ensuring the operational efficiencies to achieve Zutari’s business objectives.

This pivotal role requires strong leadership, strategic vision, and the ability to collaborate effectively with internal teams and external stakeholders that deliver exceptional value to our clients whilst ensuring market penetration and the delivery of projects. The incumbent will also be responsible for establishing operational goals, metrics, and KPIs to measure performance and monitor progress at a business unit level.

Role responsibilities

Strategy Formulation and Operational implementation:

• Contribute to the development of a comprehensive strategy for the business unit aligned with Zutari’s overarching goals and objectives.
• Operationalize and monitor the implementation and execution of strategy in the business unit.
• Share insights gained in project delivery to identify opportunities, meet client needs and ensure competitive intelligence.

Service Delivery and Risk Mitigation:

• Support the development of strong and meaningful relationships with clients and stakeholders to understand their needs and deliver tailored solutions.
• Review project technical and commercial delivery approach and risk elements pre-contract to prevent and mitigate downstream delivery risks.
• Ensure project setup according to “The Way We Work” requirements (digital, knowledge management, resourcing, H&S, QES, etc).
• Selection, accreditation and appointment of appropriate Project Executives and Opportunity Managers to lead projects from inception to close out.
• Ensure successful delivery of all projects within the business unit, adhering to quality requirements, timelines and ensuring commercial success.
• Focus on service delivery to ensure client acquisition and retention of key clients.
• Monitor project progress and performance to proactively identify potential risks or issues and implement mitigation strategies to ensure project success.
• Escalate commercial, technical, financial and reputational risks to the appropriate levels.

Resource Management:

• Optimize the efficient use of business unit and Zutari resources to align with current and future work demands, maximizing operational effectiveness.
• Allocate resources effectively, considering project priorities, staff capabilities, and budget constraints.
• Ensure that there is appropriate technical training and development for existing AND new staff to ensure quality work across the business unit.

Operational Management:

• Oversee day-to-day operations, ensuring efficient project delivery, training of employees, resource allocation, and budget management.
• Establish and monitor key performance indicators (KPIs) to drive operational excellence.
• Give guidance to opportunity management, structuring of responses and partner management.
• Implement and oversee technical standards, procedures and compliance within the business unit.
• Monitor financial metrics, analyze variances, and implement corrective actions as necessary to achieve financial objectives.
• Oversee and review change in project scope (variation orders) in support of the project managers.
• Responsible for the financial performance of the business unit, in accordance with business plans and budgets.
• Implement measures to ensure value creation and enhance operational efficiency within the business unit, including proactive cost management initiatives.
• Streamline processes, identify opportunities for improvement, and drive operational excellence across the business unit to enhance productivity.

Collaboration and Co-ordination:

• Ensure effective communication and collaboration across business units to coordinate smooth execution.
• Coordinate seamless integration of solutions and delivery of offerings.
• Build and maintain relationships with key strategic partners, clients, and industry bodies.

Experience/Knowledge

• At least 8-10 years of proven experience in an operations role of a similar nature.
• Experience working in the engineering or consulting profession is preferred.
• Must have a network, and experience working with both private and government clients.
• Proven leadership and management experience in a professional services environment with a focus on operational efficiency.
• Strong understanding of customer relationship management, client services, and account management.
• Ability to identify potential operational risks proactively, assess, develop and implement risk mitigation strategies.
• Proven track record of managing the responses to operational risks and crisis.
• Strong understanding of professional services.
• Exceptional leadership and interpersonal skills, with the ability to inspire and motivate teams.
• Analytical mindset with the ability to leverage data to drive strategic decision-making.
• Excellent communication skills, both written and verbal, with the ability to present to clients and internal stakeholders.
• Ability to adapt to changing client needs and market and industry dynamics to ensure market penetration.

Education / Certification / Membership Required:

• Bachelor’s degree in business, marketing, or a related field.
• Bachelor’s degree in engineering, or a related field.
• Certified Project Management Professional (PMP).
• Registered Engineering Professional (PrEng).
• MBA or similar.
• Strategic thinker with a focus on operational efficiency, business development, and revenue objectives.
• Results-driven and committed to driving a high-performance client-centric culture.
• Strong ethical and integrity principles. Values driven.
• Ability to collaborate effectively with cross-functional, culturally diverse internal teams and external clients.
• Customer-focused, identifying and implementing solutions for customer challenges.
• Ability to adapt quickly, handle changing priorities and work effectively under pressure.
• Willingness to work collaboratively with colleagues and stakeholders to achieve common goals.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Desire to stay updated on policies, regulations, and best practices.

We believe that a diverse workforce is key to our business success. We seek the best people for our jobs based on their skills, qualifications, and experience. We embrace the principle of equal opportunity in employment and work towards eliminating all forms of unlawful discrimination in our employment practices. In support of diversity and the equal opportunity principle, preference will be given to individuals from designated groups in South Africa.

Requisition #: ODB-L10

Job title: Director of Operations - Built Environment

Category: Leadership

Contract type: Permanent (Employee)

Full Time

Zutari: Co-creating an engineered impact. Zutari is a well-established, management-owned engineering firm with almost 90 years' experience. As human-centred engineering consultants and advisors, we are trusted by our clients, business partners, communities, and other stakeholders across Africa. We co-create engineering solutions that have a positive impact and improve people's lives. Zutari values inclusion and recognizes the importance of a diverse, talented workforce, believing that people need other people to succeed.

As the Operations Director for the Built Environment business unit in Zutari, the incumbent will play an instrumental role in driving the operational success of the business unit. The incumbent is tasked with operationalizing and leading strategic initiatives, managing day-to-day operations, ensuring consistent service delivery, coordinating cross-functional collaboration whilst ensuring the operational efficiencies to achieve Zutari’s business objectives.

This pivotal role requires strong leadership, strategic vision, and the ability to collaborate effectively with internal teams and external stakeholders that deliver exceptional value to our clients whilst ensuring market penetration and the delivery of projects. The incumbent will also be responsible for establishing operational goals, metrics, and KPIs to measure performance and monitor progress at a business unit level.

Role responsibilities

Strategy Formulation and Operational implementation:

• Contribute to the development of a comprehensive strategy for the business unit aligned with Zutari’s overarching goals and objectives.
• Operationalize and monitor the implementation and execution of strategy in the business unit.
• Share insights gained in project delivery to identify opportunities, meet client needs and ensure competitive intelligence.

Service Delivery and Risk Mitigation:

• Support the development of strong and meaningful relationships with clients and stakeholders to understand their needs and deliver tailored solutions.
• Review project technical and commercial delivery approach and risk elements pre-contract to prevent and mitigate downstream delivery risks.
• Ensure project setup according to “The Way We Work” requirements (digital, knowledge management, resourcing, H&S, QES, etc).
• Selection, accreditation and appointment of appropriate Project Executives and Opportunity Managers to lead projects from inception to close out.
• Ensure successful delivery of all projects within the business unit, adhering to quality requirements, timelines and ensuring commercial success.
• Focus on service delivery to ensure client acquisition and retention of key clients.
• Monitor project progress and performance to proactively identify potential risks or issues and implement mitigation strategies to ensure project success.
• Escalate commercial, technical, financial and reputational risks to the appropriate levels.

Resource Management:

• Optimize the efficient use of business unit and Zutari resources to align with current and future work demands, maximizing operational effectiveness.
• Allocate resources effectively, considering project priorities, staff capabilities, and budget constraints.
• Ensure that there is appropriate technical training and development for existing AND new staff to ensure quality work across the business unit.

Operational Management:

• Oversee day-to-day operations, ensuring efficient project delivery, training of employees, resource allocation, and budget management.
• Establish and monitor key performance indicators (KPIs) to drive operational excellence.
• Give guidance to opportunity management, structuring of responses and partner management.
• Implement and oversee technical standards, procedures and compliance within the business unit.
• Monitor financial metrics, analyze variances, and implement corrective actions as necessary to achieve financial objectives.
• Oversee and review change in project scope (variation orders) in support of the project managers.
• Responsible for the financial performance of the business unit, in accordance with business plans and budgets.
• Implement measures to ensure value creation and enhance operational efficiency within the business unit, including proactive cost management initiatives.
• Streamline processes, identify opportunities for improvement, and drive operational excellence across the business unit to enhance productivity.

Collaboration and Co-ordination:

• Ensure effective communication and collaboration across business units to coordinate smooth execution.
• Coordinate seamless integration of solutions and delivery of offerings.
• Build and maintain relationships with key strategic partners, clients, and industry bodies.

Experience/Knowledge

• At least 8-10 years of proven experience in an operations role of a similar nature.
• Experience working in the engineering or consulting profession is preferred.
• Must have a network, and experience working with both private and government clients.
• Proven leadership and management experience in a professional services environment with a focus on operational efficiency.
• Strong understanding of customer relationship management, client services, and account management.
• Ability to identify potential operational risks proactively, assess, develop and implement risk mitigation strategies.
• Proven track record of managing the responses to operational risks and crisis.
• Strong understanding of professional services.
• Exceptional leadership and interpersonal skills, with the ability to inspire and motivate teams.
• Analytical mindset with the ability to leverage data to drive strategic decision-making.
• Excellent communication skills, both written and verbal, with the ability to present to clients and internal stakeholders.
• Ability to adapt to changing client needs and market and industry dynamics to ensure market penetration.

Education / Certification / Membership Required:

• Bachelor’s degree in business, marketing, or a related field.
• Bachelor’s degree in engineering, or a related field.
• Certified Project Management Professional (PMP).
• Registered Engineering Professional (PrEng).
• MBA or similar.
• Strategic thinker with a focus on operational efficiency, business development, and revenue objectives.
• Results-driven and committed to driving a high-performance client-centric culture.
• Strong ethical and integrity principles. Values driven.
• Ability to collaborate effectively with cross-functional, culturally diverse internal teams and external clients.
• Customer-focused, identifying and implementing solutions for customer challenges.
• Ability to adapt quickly, handle changing priorities and work effectively under pressure.
• Willingness to work collaboratively with colleagues and stakeholders to achieve common goals.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Desire to stay updated on policies, regulations, and best practices.

We believe that a diverse workforce is key to our business success. We seek the best people for our jobs based on their skills, qualifications, and experience. We embrace the principle of equal opportunity in employment and work towards eliminating all forms of unlawful discrimination in our employment practices. In support of diversity and the equal opportunity principle, preference will be given to individuals from designated groups in South Africa.

Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation.

The Operations Director EMEA is responsible for strategic development and daily operations of the Mercury Marine & Lankhorst Taselaar Distribution Centers network in EMEA. Accountable for operational efficiencies and effectiveness, financial performance, continuous improvements delivery, staff engagement and development, as well as developing the best-in-class industry technologies, tools and capabilities required to satisfy customers and suppliers needs. The Operations Director has the operational leadership of EMEA Operations including Distribution Centers, Facilities and Maintenance management (warehouses, buildings and offices), HSE (within DCs environment), Quality/ISO management and drives an enhanced customer experience through the Customer Support functions integration. Leads and reports to the SMT the short-, medium- and longer-term evolution of the EMEA DCs and Facilities optimisation strategy, transformational plans to drive improved asset and capacity utilisation, enhanced operational efficiencies, to finally deliver a more consistent customer experience at a lower cost to serve.

Accountabilities:

Based on solid relevant experience, the Operations Director achieves results with clear strategy, goal setting, planning, and consistent follow-up, always involving his/her team.

(S)/He embraces the company values and is driven by a will to make a difference. Finally, (s)he can switch seamlessly between tactic and strategic actions.

Projects and Strategy

• Elaborates and manages the strategy and direction of the Mercury EMEA Distribution Operations (including HSEQ), ensures the necessary process improvements and upscaling in line with business growth.
• Elaborates and drives the strategic planning and direction of the Mercury EMEA Facilities Management (including warehouses, buildings and offices), ensures infrastructures requirements, general compliance, capacity and budget are in line with business growth.
• Leads the EMEA Operations and Facilities Management Teams, with dotted lines to HSE, to ensure business strategy is effectively conducted through tactical plans and initiatives.
• Develops and leads, alongside with SMT, the property management strategy and related supporting plan for EMEA, to drive cost savings/avoidance and optimize assets utilization and value.
• Develops strategy and plans, alongside with SMT, to design the best customer service/support organization for the future (customer centric operational vision).
• Works closely with EMEA distribution business leaders to improve DCs network design (including future M&A), sets operational and service standards, develops and aligns on industry leading logistics solutions, while leveraging on common CAPEX synergies.
• Involves in M&A and integration, leads the synergy activities for all DCs (sets standard and leads logistics integration in our shared services model).
• Responsible for Quality standards in Distribution Operations, supports management team and operational excellence in implementing the Quality Management System and ISO program within EMEA.
• Responsible for DCs, Operations, Facilities and Quality CAPEX and OPEX.
• Develops and maintains ongoing collaborative relationship with sales, account management and program management on local and global scale.
• Actively engages with internal and company customers to ensure performance is being achieved and improved while also driving customer confidence in the operations.
• Leads key strategic programs for the Mercury EMEA organization in line with the strategy elaborated with the SMT.
• Acts as EMEA SME for Distribution Centre operations and processes to ensure the company ERPs & WMS support and enable the DC & Company Strategy.

Health & Safety & Ethics

• Ensures a safe place of work for all at all times driving towards 0 incidents.
• Ensures risk assessments are conducted by her/his teams for all routine activities and SOPs aligned with these risk assessments are in place and refreshed at regular intervals.
• Supports timely and effective resolution/report closure of HSE and quality incidents/non-conformances.
• Promotes and drives actively the BME ethics and HSE programs ensuring that all employees clearly understand and adhere to the ethics code & HSE procedures, refreshing as necessary and driving the ethical behavior required on a daily basis and in cooperation with HSE Advisors.
• Acts as President and represents the Senior Staff during monthly Health and Safety councils.

Operations activities:

• Leads and empowers Mercury and Lankhorst Operations, Facilities, Inventory Control, CI and Quality management teams to continuously improve efficiencies and effectiveness.
• Oversees EMEA Distribution Operations, Facilities and Quality management by coordinating and enforcing programs via continuous improvement, operational and personnel policies and procedures.
• Responsible, alongside with her/his management team, to achieve and improve Operations/Distribution high performances, Quality standards and Service METRICS.
• Leads and develops the EMEA Operations Reporting and Analysis program (EORA), ensures METRICS’ scorecards are distributed to the SMT and broadly throughout the company.
• Leads CI strategy and planning, validating new design layouts in DCs environment in coordination with the Industrial Engineer, IT infrastructure and Facilities; and by having strong inspecting equipment policies.
• Works closely with her/his management team and leads together with IT department the WMS provider(s) operational and commercial relationship. Ensures WMS performances and capabilities are there to support actual and future business growth.
• Responsible for inventory levels and accuracy, working closely with her/his Inventory Control department to deploy the appropriate actions to ensure minimal inventory variances and adjustments.
• Responsible, alongside with her/his local Supply Chain Manager, for all supply chain activities for Lankhorst Taselaar, including inventory sourcing, purchasing, strategic planning and inventory management (XXm€/Y).
• Submits, develops and operates within budgets (responsible for CAPEX and OPEX). Approves and controls, with her/his management team, expenditures for supplies, materials, and human resources, ensuring that systems, materials, labor and equipment are used efficiently to meet capacity, productivity and volume targets.

Facilities & Maintenance Management

• Provides leadership and direction to the infrastructure and maintenance team to provide optimal support to the business whilst controlling infrastructure and maintenance costs.
• Oversees and supports the Facilities Management team in leading infrastructure and maintenance activities such as: contractors & vendors management, sites security and cleaning, maintenance and repairs, scheduling buildings and offices development and renovations, planning sites long-term transformation, manage waste disposal, implementing policies and safety procedures, ensure buildings and equipment compliance with insurances, regulations and laws.
• Provides guidance, instructions and leadership to his/her management team to develop and execute the annual EMEA infrastructure and maintenance plan and related projects.
• Leads large RFQ following the purchasing processes for vendor selection and appraisal, drives strategic negotiations with vendors to limit costs increase for the company.
• Submits, develops and operates within the budgets (responsible for CAPEX and OPEX).
• Manages and coaches the Operations, Facilities and Quality management teams by implementing departmental objectives that meet the strategic, competitive, and internal needs of the company.
• Works towards improving operating efficiencies by coaching, counselling, and appraising job results but also disciplining employees, if required.
• Builds a high-performance team culture that recognizes and rewards excellence and encourages individuals to strive for performance improvement.
• Works closely and leads together with HR the internal Unions Representatives relations to effectively communicate with them. Maintains good industrial relations with local and regional Unions heads.
• Communicates the business objectives, plans, performance targets and results to all managers and employees.
• Looks for the development of individual and collective contribution to gain commitment to continuous performance improvement.
• Oversees all her/his departments recruiting and ensures that necessary training for employees are organized by the management team.
• Manages and accompanies her/his staff, sets the objectives and does follow-up on individual performance.
• Develops high potential in the Distribution Operations, Facilities and Quality teams and ensures organization capabilities are in line with business needs.
• Identifies, retains and develops key talents in cooperation with the HR department.
• Leads procurement activities related to Distribution Operations and Facilities Management in coordination with the Procurement Manager.

Skills & Knowledge:

• Academic Master or equivalent experience.
• 5+ years’ experience working with production, warehouse and logistics with a proven track record to manage people in a unionized environment, implement cost savings, optimize space utilization and determine appropriate picking/storage and packing methods.
• Experience implementing and monitoring health and safety programs.
• Ability to use Personal Computers including MS/Windows, MS/Excel, MS/Word and warehouse/inventory management systems.
• System knowledge of ROI and MRP preferred.
• Mandatory fluency, both verbal and written, in English and French.
• Strong communication and relationship management skills with the ability to interact and communicate at different levels, both within and outside the organization.
• Ability to communicate clearly and concisely, both verbally and written.
• A high sense of ethics.
• Lead by example.
• Excellent project management, planning and organizational skills, process minded.
• Flexibility to work shifts and occasionally at weekends.
• An ability to lead, motivate and mentor entry personnel.
• An ability to think clearly, take initiative, and work independently.

Our offer:

This exciting position is classified as Global Grade 15 and offers a salary range between €00,000 to 0,000 (payable in 13.92 instalments). Please be aware that this range represents the pay scale for all positions within the job grade in which the post falls. The actual salary offer will consider a wide range of factors, including skills, experience, and location (country).

In addition to the competitive salary, we offer the following benefits:

• An Annual Bonus Plan with a target of 15% of the annual salary;
• Meal vouchers with a face value of 8
• A Company car with a fuel/charging card;
• The possibility to partially work from home;
• Free access to LinkedIn Learning to support your personal growth;
• A unique, fun and rewarding work environment that fosters individual growth and rewards performance in the Marine segment of the recreational industry.

Next is Now!
We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and inspiration. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

Brunswick is committed to providing a workplace that offers equal employment opportunities based solely on merit. Therefore, discrimination based on race, color, religion, sex, national origin, disability, veteran status or any other protected status under applicable local, state or federal law is not tolerated.

Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors.