10,137 Agents jobs in South Africa

Customer Service Agents

R180000 - R250000 Y BNP Paribas

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Job Description

Main purpose

The primary role of a Customer Service Agent is to facilitate the resolution of customer queries. You'll ensure that every customer interaction reflects the values of the RCS brand, prioritizing a consistent and positive customer experience.

Key responsibilities

Handle both inbound and outbound calls, as well as managing customer email inboxes + social media platforms

Analyze customer issues to find and provide the best solutions

Communicate relevant information clearly, both verbally and in writing

Use your knowledge, good judgment, and established procedures to make effective decisions in various situations

Organize and complete daily, weekly, and monthly administrative and ad hoc tasks in a timely manner

Ensure all service level agreements are met consistently

Key competencies

Professional telephone etiquette

A strong customer-oriented mind-set

Excellent problem-solving abilities

Exceptional attention to detail

Good numerical skills

Qualifications, Skills and Experience

Grade 12 or Matric certificate.

1-2 years of contact centre experience in a similar role is a strong advantage. Prior customer service experience in the finance industry is also a significant plus.

Proficiency in computer literacy, specifically with Microsoft Outlook, Word, and Excel.

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Italian Customer Service Agents

Cape Town, Western Cape ATM.SA

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Job Description

contract
Italian Customer Service Agents Required to complete a seasonal contract up to 6 months ! Are you passionate about delivering exceptional customer service and going the extra mile ? Then we looking for you to be part of a great TEAM ! Job Description : Customer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective engagements to customers. Key Responsibilities: Customer service engagement via incoming calls and respond to email queries Managing reservation, special requests, and complaints from customers via the website Respond to a defined a range of customer queries or inquiries to deliver appropriate, accepted resolutions for customers Proactively escalate any queries to appropriate channels ensuring they are handled and resolved in a timely manner Demonstrate urgency on transactions using standard operating procedures Requirements A matric certificate or equivalent qualification Good command of the Italian & English (verbal & written) Passionate about customer service Strong analytical and problem-solving skills Webchat experience advantageous A minimum of 1-2 years working experience in dual-focus (back-office & voice) within an inbound/outbound contact center experience Job Type: Temp to perm Contract length: 6 months Pay: Up to R22 000,00 per month Work Location: Remote Job Types: Part-time, Temp to perm Contract length: 6 months Experience: Italian speaking: 1 year (Required) Work Location: Remote
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Spanish Customer Service Agents

Cape Town, Western Cape ATM.SA

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Job Description

contract
Spanish Customer Service Agents Required to complete a seasonal contract up to 6 months ! Are you passionate about delivering exceptional customer service and going the extra mile ? Then we looking for you to be part of a great TEAM ! Job Description : Customer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective engagements to customers. Key Responsibilities: Customer service engagement via incoming calls and respond to email queries Managing reservation, special requests, and complaints from customers via the website Respond to a defined a range of customer queries or inquiries to deliver appropriate, accepted resolutions for customers Proactively escalate any queries to appropriate channels ensuring they are handled and resolved in a timely manner Demonstrate urgency on transactions using standard operating procedures Requirements A matric certificate or equivalent qualification Good command of the Spanish & English (verbal & written) Passionate about customer service Strong analytical and problem-solving skills Webchat experience advantageous A minimum of 1-2 years working experience in dual-focus (back-office & voice) within an inbound/outbound contact center experience Job Type: Temp to perm Contract length: 6 months Experience: Spanish speaking: 1 year (Required) Work Location: Remote Application Deadline: 2025/11/30 Job Type: Temporary Contract length: 6 months Experience: Spanish speaking: 1 year (Required) Work Location: In person
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German Customer Service Agents

Cape Town, Western Cape ATM.SA

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Job Description

contract
German Customer Service Agents Required to complete a seasonal contract up to 6 months ! Are you passionate about delivering exceptional customer service and going the extra mile ? Then we looking for you to be part of a great TEAM ! Job Description : Customer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective engagements to customers. Key Responsibilities: Customer service engagement via incoming calls and respond to email queries Managing reservation, special requests, and complaints from customers via the website Respond to a defined a range of customer queries or inquiries to deliver appropriate, accepted resolutions for customers Proactively escalate any queries to appropriate channels ensuring they are handled and resolved in a timely manner Demonstrate urgency on transactions using standard operating procedures Requirements A matric certificate or equivalent qualification Good command of the German & English (verbal & written) Passionate about customer service Strong analytical and problem-solving skills Webchat experience advantageous A minimum of 1-2 years working experience in dual-focus (back-office & voice) within an inbound/outbound contact center experience Job Type: Temp to perm Contract length: 6 months Experience: German speaking: 1 year (Required) Work Location: Remote Application Deadline: 2025/11/30
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Real Estate Agents

Durban, KwaZulu Natal Ukufunda Business Solutions (Pty) Ltd

Posted 16 days ago

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Job Description

Overview

As a real estate agent, you'll play a pivotal role in the dynamic Midrand property market. Engage with clients, negotiate deals, and guide buyers and sellers through the property transaction process. Your expertise will help transform the real estate experience for our clients, ensuring their needs and expectations are not just met, but exceeded.

What you'll do
  • Engage with clients to understand their property needs
  • Guide buyers and sellers through the property transaction process
  • Negotiate purchase and sale agreements
  • Conduct property viewings and open houses
  • Maintain up-to-date property listings and market trends
What you'll need
  • Proven track record in real estate sales
  • Excellent communication and negotiation skills
  • Strong understanding of the Midrand property market
  • Ability to build and maintain client relationships
  • Relevant real estate qualification or certification

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Real Estate Agents

R150000 - R250000 Y Ukufunda Business Solutions

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Job Description

Company Description

Ukufunda Business Solutions is dedicated to connecting talent with businesses to enhance workplace culture, improve capabilities, and increase employee satisfaction, all while accelerating business growth. We are committed to creating a synergetic environment where both talent and businesses thrive.

Role Description

This is a full-time hybrid role for a Real Estate Agent located in Umhlanga with some work from home flexibility. The Real Estate Agent will be responsible for listing and showing properties, assisting clients with buying, selling, and leasing properties, and providing exceptional customer service. Daily tasks include guiding clients through the property market, negotiating deals, and ensuring compliance with real estate laws and regulations.

Qualifications

  • Must possess a valid Real Estate License
  • Experience in Real Estate and knowledge of Real Property
  • Proven Sales skills with a customer-focused approach
  • Strong Customer Service skills
  • Excellent communication and negotiation skills
  • Ability to work independently as well as part of a team
  • Proficiency in property management software is a plus
  • Bachelor's degree in Business, Real Estate, or related field is preferred
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Sales Agents

Durban, KwaZulu Natal Real Promotions

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Job Description

Real Promotions is a progressive & creative organisation, specialising in Sales, Marketing, Training & Development and Brand Activations. The organisation started up in South Africa in December 2004. As a results-based company, we have provided our clients with a competitive advantage over the last 11 years. We have managed to bridge the gap between Sales & Marketing. Many companies spend huge budgets on marketing strategies with no real Return On Investment (ROI). Through our approach, we have optimised both of these functions, creating lower cost per acquisition, and maximising the ROI. The mission of the organisation is to consistently exceed client’s expectations. We aim to explore new markets and industries, and to develop innovative ways of yielding the best results for them. Because of our passion and skill, we are able to represent any type of client, selling any type of product or service. Our adaptability and ability to think ‘out of the box’ has allowed us to yield outstanding results, assisting clients in achieving their Sales and Marketing objectives. As part of our goal, we focus on creating efficient and sustainable business opportunities. At the heart of Real Promotion’s philosophy is the value of human capital. We pride ourselves with our attitude towards developing future leaders. By focusing on training and developing young, up and coming entrepreneurs, we equip these individuals with a diverse set of skills, all within a vibrant, fun, learning environment. Real Promotions is proud to say that providing a working environment where people can excel within their role, enjoy themselves while they work and build a successful career is central to our core values.

The Role

You will be responsible for :

  • Actively approach potential customers to promote Telkom products and services.
  • Conduct face-to-face sales in assigned locations (malls, events, door-to-door, etc.).
  • Educate customers about Telkom’s offerings, including fiber, mobile, and data packages.
  • Close sales by guiding customers through the sign-up process.
  • Build and maintain strong relationships with new and existing customers.
  • Meet and exceed sales targets and performance goals.
  • Provide accurate information and answer customer inquiries about Telkom services.
  • Attend training sessions to stay updated on product knowledge and sales techniques.
Ideal Profile
  • No sales experience required (training will be provided).
  • Strong communication and interpersonal skills.
  • Ability to work in a target-driven environment.
  • Self-motivated and confident in approaching customers.
  • Ability to travel to different sales locations.
  • Must be able to communicate effectively in English.
What’s on Offer?
  • Leadership Role
  • Attractive Salary & Benefits
  • A role that offers a breadth of learning opportunities

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Sales Agents

Cape Town, Western Cape Real Promotions

Posted 2 days ago

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Job Description

Real Promotions is a progressive & creative organisation, specialising in Sales, Marketing, Training & Development and Brand Activations. The organisation started up in South Africa in December 2004. As a results-based company, we have provided our clients with a competitive advantage over the last 11 years. We have managed to bridge the gap between Sales & Marketing. Many companies spend huge budgets on marketing strategies with no real Return On Investment (ROI). Through our approach, we have optimised both of these functions, creating lower cost per acquisition, and maximising the ROI. The mission of the organisation is to consistently exceed client’s expectations. We aim to explore new markets and industries, and to develop innovative ways of yielding the best results for them. Because of our passion and skill, we are able to represent any type of client, selling any type of product or service. Our adaptability and ability to think ‘out of the box’ has allowed us to yield outstanding results, assisting clients in achieving their Sales and Marketing objectives. As part of our goal, we focus on creating efficient and sustainable business opportunities. At the heart of Real Promotion’s philosophy is the value of human capital. We pride ourselves with our attitude towards developing future leaders. By focusing on training and developing young, up and coming entrepreneurs, we equip these individuals with a diverse set of skills, all within a vibrant, fun, learning environment. Real Promotions is proud to say that providing a working environment where people can excel within their role, enjoy themselves while they work and build a successful career is central to our core values.

The Role

You will be responsible for :

  • Actively approach potential customers to promote Telkom products and services.
  • Conduct face-to-face sales in assigned locations (malls, events, door-to-door, etc.).
  • Educate customers about Telkom’s offerings, including fiber, mobile, and data packages.
  • Close sales by guiding customers through the sign-up process.
  • Build and maintain strong relationships with new and existing customers.
  • Meet and exceed sales targets and performance goals.
  • Provide accurate information and answer customer inquiries about Telkom services.
  • Attend training sessions to stay updated on product knowledge and sales techniques.
Ideal Profile
  • No sales experience required (training will be provided).
  • Strong communication and interpersonal skills.
  • Ability to work in a target-driven environment.
  • Self-motivated and confident in approaching customers.
  • Ability to travel to different sales locations.
  • Must be able to communicate effectively in English.
What’s on Offer?
  • Leadership Role
  • Attractive Salary & Benefits
  • A role that offers a breadth of learning opportunities

#J-18808-Ljbffr
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Sales Agents

Durban, KwaZulu Natal Unlimited Group

Posted 4 days ago

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Job Description

As a call center agent, you will be responsible for calling existing and some new customers.

Offer them our products and execute full end-to-end sales over the phone.

Handle objections by highlighting the features and benefits of the products.

Follow scripts as needed and accurately record customer details.

Achieve targets and meet all KPI requirements for the respective campaigns.

Attend training and development sessions, upskill, and adapt to the environment.

Receive feedback and work on continuous improvement.

Be punctual, working Monday to Friday from 8:00 am to 5:00 pm, and on Wednesdays from 8:00 am to 7:00 pm.

Attention to detail, goal orientation, and being target-driven are essential qualities for applicants.

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Sales Agents

Johannesburg, Gauteng Snaphunt

Posted 8 days ago

Job Viewed

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Job Description

The Offer

  • Leadership Role
  • Attractive Salary & Benefits
  • A role that offers a breadth of learning opportunities
The Job

You will be responsible for :

  • Actively approach potential customers to promote Telkom products and services.
  • Conduct face-to-face sales in assigned locations (malls, events, door-to-door, etc.).
  • Educate customers about Telkom’s offerings, including fiber, mobile, and data packages.
  • Close sales by guiding customers through the sign-up process.
  • Build and maintain strong relationships with new and existing customers.
  • Meet and exceed sales targets and performance goals.
  • Provide accurate information and answer customer inquiries about Telkom services.
  • Attend training sessions to stay updated on product knowledge and sales techniques.
The Profile
  • No sales experience required (training will be provided).
  • Strong communication and interpersonal skills.
  • Ability to work in a target-driven environment.
  • Self-motivated and confident in approaching customers.
  • Ability to travel to different sales locations.
  • Must be able to communicate effectively in English.
The Employer

Our client is a progressive & creative organisation, specialising in Sales, Marketing, Training & Development and Brand Activations.

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