182 Account Management jobs in Pretoria

An established company within the aggregate industry has a new job opportunity available for an experienced Account Management Officer .

• Developing solid , lasting, and trusting relationships between major key clients.
• Communicating and co-ordinating with internal and product teams to meet the requests of the clients.
• New business development , tracking, awareness of, and attending to all client queries and expectations.
• Anticipating key account changes and improvements.
• Compiling reports on monthly account progress, support and SLA reports, downtime and incident reports, and forecasts for account teams and stakeholders.

• Relevant degree in marketing, sales, business administration or equivalent.
• 3 to 4 years’ experience in Key Account Officer in the aggregate or related industry.
• Experience in managing multiple client accounts in the aggregate industry.
• Understanding of business analysis and delivery requirements.
• Strong leadership and negotiation skills.
• Own reliable transport with a valid driver’s license.

Annual Cost to Company

If you meet all the requirements specified above and are interested in furthering the process, kindly send your detailed CV to Patricia Jacobs at

THE JOB AT A GLANCE

As a Customer Account Executive, you will be responsible for growing the number of lives within the Group Partnership Development division through effective customer engagement and the positioning of a value proposition to targeted employers to move to RMA. You will be required to manage and resolve client queries and visit clients to assist with the submission of the Return on Earnings. You will also be responsible for improving customer experience by addressing customer pain points and contributing to high levels of customer satisfaction and loyalty.

• Growing the Group Partnership Development Business Lives, Handling and Resolving Service-Related Queries: Provide a value proposition to the employers to enable the transfer and move to RMA.
• Understand the RMA products and promote RMA products and generate leads for Group Partnership Development.
• Provide first line product, process and technical support to customers.
• Identify up-selling and cross-selling opportunities through ongoing engagements with customers by explaining product benefits to potential customers.
• Follow up on leads and referrals as received from customer engagement.
• Ensure adherence to TCF principles and report any transgressions.
• Participate in ad hoc assignments as per role requirements.
• Liaising and Maintaining Good Relationships with all the Employers: Follow up on customer by engaging with the relevant stakeholders to identify whether all issues have been resolved.
• Set up continuous sessions with the client to build relationship but more importantly to ensure that RMA is providing the right service.
• Address Customer Service and Satisfaction Issues Promptly: Conduct customer satisfaction surveys, identify and close any gaps identified.
• Address customer service and satisfaction issues promptly.
• Conduct a root cause analysis of customer pain points / service failures by analysing trends and identifying areas of improvement.
• Ensure customers always receive professional communication regardless of the channel used.
• Identify areas of improvement on the system to ensure timeous communication with customers.
• Conduct customer satisfaction surveys, capture information received from surveys and share relevant feedback with sales for action.
• Assist in projects aimed at transforming customer experience.
• Ensure customer contact details are updated on the system
• Identify Training Requirements and Organise with the Stakeholder Training Officers.
• Providing first line product, process and technical support to customers.
• Provide a service to clients, including support on the Return of Earnings, manage and report on the RMA processes including Renewal process, claims process, to ensure customer service and satisfaction, productivity and cost control in comparison with set targets.
• Act as an intermediary by coordinating various RMA service teams, including training, claims and any other related services for the benefit of the employers / members.
• Manage the office honestly, follow high ethical standards, and comply with all company policies and procedures.
• Ensure timely submission of various periodical reports, highlights of the previous month’s reports.
• Communicate effectively with other departments and management, by sharing information on effective practices, competitive intelligence, business opportunities and needs.

Our client is seeking a highly capable Software Sales Specialist to lead and manage their sales team, with a core focus on selling complex technical products and services. This role acts as a critical link between technical expertise and customer needs, driving revenue growth through solution-based sales, client engagement, and close collaboration with engineering and product development teams.

KEY RESPONSIBILITIES

• Conduct presentations to demonstrate to potential clients the benefits of our products.
• Establish and maintain healthy, long-term relationship with clients to generate repeat business and referrals.
• Discover customers’ needs and offer solutions to them through the company’s services or products.
• Research sales statistics and establish sales potential with new businesses in the target area.
• Use promotional methods such as phone calls, emails and social media to reach potential clients and build a long-lasting business relationship with them.
• Become an expert in our product offerings and serve as a go-to source for clients who want more information concerning our products.
• Assemble product displays in a given market.
• Determine new ways to make products appealing by observing the environment and current trends.

REQUIRED QUALIFICATIONS

• Matric
• Tertiary qualification in Business Management advantageous

REQUIRED EXPERIENCE

• At least 3-5 years as a sales consultant.
• Technology Product sales a must.
• Proven track record in achieving targets.
• Exposure to Home Loans processes is an advantage.
• Strong networking and relationship building is required.
• If you meet the above criteria and are looking for a challenging and rewarding leadership role, please apply through Deka Minas for a confidential discussion.

Please note that by submitting your personal information to Deka Minas you free-willingly issue the business consent to make use of such data for the specific purpose of securing you either permanent or temporary employment. Our business makes use of a POPIA compliant database and you have the right to access, right to correction and right to deletion of your personal information.

Our client is seeking a highly capable Software Sales Specialist  to lead and manage their sales team, with a core focus on selling complex technical products and services. This role acts as a critical link between technical expertise and customer needs, driving revenue growth through solution-based sales, client engagement, and close collaboration with engineering and product development teams.

KEY RESPONSIBILITIES

• Conduct presentations to demonstrate to potential clients the benefits of our products.
• Establish and maintain healthy, long-term relationship with clients to generate repeat business and referrals.
• Discover customers’ needs and offer solutions to them through the company’s services or products.
• Research sales statistics and establish sales potential with new businesses in the target area.
• Use promotional methods such as phone calls, emails and social media to reach potential clients and build a long-lasting business relationship with them.
• Become an expert in our product offerings and serve as a go-to source for clients who want more information concerning our products.
• Assemble product displays in a given market.
• Determine new ways to make products appealing by observing the environment and current trends.

REQUIRED QUALIFICATIONS

• Matric
• Tertiary qualification in Business Management advantageous

REQUIRED EXPERIENCE

• At least 3-5 years as a sales consultant.
• Technology Product sales a must.
• Proven track record in achieving targets.
• Exposure to Home Loans processes is an advantage.
• Strong networking and relationship building is required.
• If you meet the above criteria and are looking for a challenging and rewarding leadership role, please apply through Deka Minas for a confidential discussion.

Please note that by submitting your personal information to Deka Minas you free-willingly issue the business consent to make use of such data for the specific purpose of securing you either permanent or temporary employment. Our business makes use of a POPIA compliant database and you have the right to access, right to correction and right to deletion of your personal information.

The Account Executive: Healthcare is primarily responsible for a portfolio of clients, providing strategic healthcare consulting, leading service delivery, and managing projects. The role includes direct interaction with clients, management of internal support teams, and strategic relationship building with healthcare providers and employer groups.

Responsibilities:

Strategic Management of Clients

• Implement and manage healthcare strategies and projects within employer groups.
• Provide overall management of all corporate clients, including regular engagements.
• Propose strategies to mitigate risks, improve efficiencies, and leverage opportunities.
• Mentor and manage member and admin consultants, including providing training.
• Manage data, communication, and engagement with at least two healthcare providers on behalf of the team.
• Conduct detailed analysis of client benefits and make provider recommendations.
• Compile and present reports that demonstrate value delivery.
• Identify and pursue new business and cross-selling opportunities under the Head of Healthcare.
• Facilitate relationships between clients and healthcare providers.
• Support the Healthcare team with client-specific strategies and communications.
• Back up member and admin consultants when required.
• Present member renewals and conduct one-on-one sessions as needed.
• Provide face-to-face support for member/HR/payroll queries.
• Present client inductions and support onboarding activities.
• Assist with onboarding of employees onto healthcare plans, including plan advice.
• Respond to escalated and complex client inquiries in a timely manner.

Client Relationship Management

• Liaise with insurers, healthcare providers, and third-party service providers to resolve issues.
• Build and manage relationships with HR and payroll teams.
• Conduct training with HR on internal processes and procedures.
• Assist HR with queries related to billing and medical scheme benefits.

Compliance

• Maintain and update client records in compliance with regulatory standards.
• Ensure Fit and Proper status and timely completion of CPD requirements.
• Use approved ROAs and send to clients in line with compliance regulations.
• Maintain a sound understanding of the Medical Schemes Act and related legislation.
• Attend internal training to ensure up-to-date product and compliance knowledge.
• Ensure the admin system is used for recording all client interactions.
• Promote and explain complimentary products such as gap cover.

Reporting and Data Management

• Maintain accurate and compliant client records.
• Keep a secure and organised database of client data, adhering to confidentiality.
• Alert senior management of any client risks.

Minimum requirements:

• Grade 12
• NQF5 qualification and RE5
• Post-graduate diploma/ CFP or BCom is advantageous
• 5–10 years of relevant healthcare account management experience in financial services·
• Valid driver's license and own vehicle

Competencies required:

• Strong presentation skills.
• Organisational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Attention to detail and discretion in handling sensitive information.
• Knowledge of healthcare benefits, medical schemes, and related legislation.
• Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint).

How to apply:

Candidates interested must apply on the PSG Careers website OR browse vacancies by no later than 8 September 2025.

By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 2 weeks of your application, please accept that your application was unsuccessful.

Job Type: Full-time

Experience:

• healthcare account management financial services: 5 years (Required)

License/Certification:

• NQF 5 Wealth Management Certificate (120 fais credits) (Required)
• RE 5 Certificate (Required)

Location:

• Centurion, Gauteng (Preferred)

Work Location: In person

Designation:

Account Executive Healthcare | Irene, Gauteng | Permanent

Category:

Administration and Operations

Job Level:

Skilled technical and academically qualified workers, junior management, supervisors, foremen and superintendents

Posted by:

PSG Financial Services

Posted on:

26 Aug 2025

Reference Number:

POS05443

Closing date:

09-Sep-2025

Position Type:

Permanent

Location:

R21 EB and Wealth: Irene

Overview:

VACANCY | ACCOUNT EXECUTIVE HEALTHCARE | IRENE, GAUTENG | PERMANENT

PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.

The Account Executive: Healthcare is primarily responsible for a portfolio of clients, providing strategic healthcare consulting, leading service delivery, and managing projects. The role includes direct interaction with clients, management of internal support teams, and strategic relationship building with healthcare providers and employer groups.

• Implement and manage healthcare strategies and projects within employer groups.
• Provide overall management of all corporate clients, including regular engagements.
• Propose strategies to mitigate risks, improve efficiencies, and leverage opportunities.
• Mentor and manage member and admin consultants, including providing training.
• Manage data, communication, and engagement with at least two healthcare providers on behalf of the team.
• Conduct detailed analysis of client benefits and make provider recommendations.
• Compile and present reports that demonstrate value delivery.
• Identify and pursue new business and cross-selling opportunities under the Head of Healthcare.
• Facilitate relationships between clients and healthcare providers.
• Support the Healthcare team with client-specific strategies and communications.
• Back up member and admin consultants when required.
• Present member renewals and conduct one-on-one sessions as needed.
• Provide face-to-face support for member/HR/payroll queries.
• Present client inductions and support onboarding activities.
• Assist with onboarding of employees onto healthcare plans, including plan advice.
• Respond to escalated and complex client inquiries in a timely manner.

• Liaise with insurers, healthcare providers, and third-party service providers to resolve issues.
• Build and manage relationships with HR and payroll teams.
• Conduct training with HR on internal processes and procedures.
• Assist HR with queries related to billing and medical scheme benefits.

• Maintain and update client records in compliance with regulatory standards.
• Ensure Fit and Proper status and timely completion of CPD requirements.
• Use approved ROAs and send to clients in line with compliance regulations.
• Maintain a sound understanding of the Medical Schemes Act and related legislation.
• Attend internal training to ensure up-to-date product and compliance knowledge.
• Ensure the admin system is used for recording all client interactions.
• Promote and explain complimentary products such as gap cover.

• Maintain accurate and compliant client records.
• Keep a secure and organised database of client data, adhering to confidentiality.
• Alert senior management of any client risks.

• Grade 12
• NQF5 qualification and RE5
• Post-graduate diploma/ CFP or BCom is advantageous
• 5–10 years of relevant healthcare account management experience in financial services
• Proficiency in English and at least one other official South African language
• Computer literacy (MS Office)
• Valid driver's license and own vehicle

• Strong presentation skills.
• Organisational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Attention to detail and discretion in handling sensitive information.
• Knowledge of healthcare benefits, medical schemes, and related legislation.
• Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint).

Candidates interested must apply here by no later than 9 September 2025 OR browse vacancies

By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 4 weeks of your application, please accept that your application was not successful. For more information about careers at PSG, visit

Designation:

Account Executive: Group Risk & Retirement Fund | Irene, Gauteng Permanent

Category:

Administration and Operations

Job Level:

Skilled technical and academically qualified workers, junior management, supervisors, foremen and superintendents

Posted by:

PSG Financial Services

Posted on:

08 Sep 2025

Reference Number:

POS39661

Closing date:

21-Sep-2025

Position Type:

Permanent

Location:

R21 EB and Wealth: Irene

Overview:

VACANCY | ACCOUNT EXECUTIVE: GROUP RISK & RETIREMENT FUND | IRENE, GAUTENG | PERMANENT

PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.

Job description:

The Account Executive: Group Risk and Retirement is primarily responsible for a portfolio of clients, providing strategic EB consulting, leading service delivery, and managing projects. The role includes direct interaction with clients, management of internal support teams, and strategic relationship building with group risk and retirement providers and employer groups. The role is focused on the strategic consulting, servicing, and day-to-day management of group risk and retirement fund clients under the guidance of the National Head of Group Risk and Retirement.

Responsibilities:

Strategic Management of Clients

• Implement and manage all elements of group risk and retirement strategies and projects within employer groups.
• Provide overall management of all corporate clients, including regular engagements.
• Propose strategies to mitigate risks, improve efficiencies, and leverage opportunities.
• Mentor and manage member and admin consultants, including providing training.
• Manage data, communication, and engagement with at least one insurer on behalf of the team.
• Conduct detailed analysis of client benefits and make provider recommendations through annual risk and retirement re-broke exercises
• Compile and present reports that demonstrate utilization and value delivery.
• Identify and pursue new business and cross-selling opportunities in conjunction with the Head of Group Risk and Retirement.
• Facilitate relationships between clients and insurers.
• Support the EB team with client-specific strategies and communications.
• Back up member and admin consultants when required.
• Provide your team with on-going training in terms of compiling Advisory Body Packs and Minutes, plus other ad-hoc support requirements, including client inductions and support onboarding activities – in conjunction with the Strategic Servicing Manager
• Provide face-to-face support for escalated member/HR/payroll queries.
• Facilitate new client on-boarding and existing client switches between insurers
• Respond to escalated and complex client inquiries in a timely manner

Client Relationship Management:

• Liaise with insurers, administrators, and third-party service providers to resolve issues.
• Build and manage relationships with HR and payroll teams.
• Conduct training with HR on internal processes and procedures.
• Assist HR with queries related to billing and group risk and retirement benefits.

Compliance:

• Maintain and update client records in compliance with regulatory standards.
• Ensure Fit and Proper status and timely completion of CPD requirements.
• Maintain a sound understanding of the Pension Funds Act and related legislation.
• Attend and facilitate internal training to ensure up-to-date product and compliance knowledge.
• Ensure the admin system / My Practice is used for recording all client interactions

Reporting & Data Management:

• Maintain accurate and compliant client records on central drive as well as My Practice.
• Keep a secure and organised database of client data, adhering to confidentiality.
• Provide Head of Group Risk and Retirement with monthly client updates as per Client Activity Tracker.
• Alert senior management of any client risks.
• Ensure that all clients are upskilled in utilizing all digital platforms ensuring that we reduce the administrative burden. (Example Smart Exits)

Team Oversight & Coordination

• Lead, guide, and support the Administration Consultant and Member Consultant, ensuring tasks are completed within SLAs.
• Allocate responsibilities and monitor workloads across both roles.
• Provide mentorship and ongoing training to ensure staff remain "fit and proper" and complete CPD requirements.
• Consolidate feedback and reports from Admin and Member Consultants into executive-level updates. (Including meeting notes and onsite sessions).
• Track performance of both roles against KPIs, addressing gaps where needed.
• Conduct regular performance reviews and provide coaching to ensure professional growth

Minimum Requirements:

• Grade 12 & NQF5 Wealth Management qualification essential
• RE5 (Representative Regulatory Exam) essential
• CFP (Postgraduate diploma) or B.Com degree advantageous
• 5 – 10 years relevant Group Risk & Retirement work experience within the financial services industry, brokerage preferable
• Proficient in both spoken and written English and at least one other of the official South African languages
• Computer literacy (MS Office)
• Valid driver's licence & own vehicle

Competencies required:

• Strong organisational and multitasking abilities
• Excellent communication and interpersonal skills
• In depth knowledge of group risk, retirement fund & related legislation
• Attention to detail and ability to handle sensitive information with discretion
• Strong presentation skills

How to apply:

Candidates interested must apply on the PSG Careers website OR browse vacancies by no later than 21 September 2025. By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 2 weeks of your application, please accept that your application was unsuccessful.

Our client is a provider of psychometric assessment solutions with a focus on small to medium-sized businesses. They are looking for an experienced Account Manager in South Africa to join their dynamic team. Although this role will receive leads via marketing and the SDR, the successful candidate will be required to build their own pipeline to ensure new business acquisition.

• Engage and build relationships with senior (HR) executives within medium and large enterprise businesses to drive sales outcomes in South Africa.
• Present the company's solutions in a tailored way that aligns seamlessly with the unique business context and desired goals of each potential client.
• Attain the annual booking targets by consistently adhering to quarterly pacing and successful delivery.
• Pursue fresh leads among potential prospects, both in a responsive and proactive manner, within the assigned account territory. Additionally, initiate personal outreach efforts to engage key prospects.
• Collaborate with the regional sales team and cross functional sales peers to support knowledge share and develop best practices.
• Develop and take ownership of your individualized Business Development plan.
• Access new prospects within our target Ideal Customer Profile (ICP) to expand our customer base.
• Provide mentorship and guidance to junior team members.
• Work closely with the local SDR to formulate account plans that address the individual needs of clients sent through as leads.
• Collaborate with the customer marketing team to ensure the alignment of campaigns with customer needs.
• Offer valuable customer insights to enable product development of a best-in-class solution.

The ideal candidate has:

• Background in Psychology / HR will be beneficial.
• Results-oriented yet strongly collaborative approach.
• Familiarity with and experience selling to the mid-market segment.
• Proficient and engaging communicator with C-level executives, particularly in virtual settings.
• Familiarity with selling to professional decision-makers in both mid-sized and large organizations.
• Exceptional proficiency in utilizing Salesforce CRM, including effective forecasting.
• Documented success in selling SaaS solutions.
• Adaptable in fast-paced, evolving environments.
• Fluent in English, both spoken and written.

• Deal management and accurate forecasting.
• Business and commercial acumen.
• Adaptable and resilient in a fast-paced and changing environment.
• Collaboration with internal and external stakeholders.

• Base between R480 000 - R525 400 per annum.
• Commission plan with OTC of 75% of base.

• Holiday - 20 days per annum.
• Employee Referral scheme - fee on offer for a successful referral.
• Early Finish Fridays (15.00) every Friday.
• Personalized Feedback Session - with a customer enablement specialist to gain insight into own assessment results.
• Dress down policy – other than for client-facing meetings where appropriate.
• Truly Global business – mix and work with people from different countries and cultures.
• Employment Assistance Programme - Access to Workplace Options which provides a complete support network that offers expert advice and compassionate guidance and is accessible 24 hours a day, 7 days a week, 365 days a year.
• Perkbox – a communication, health and wellbeing and discount portal, allowing company members to keep up to date with business news, access information on health and wellbeing offerings and access discounts on a wide range of retail products and leisure activities.

Our client is a provider of psychometric assessment solutions with a focus on small to medium-sized businesses. They are looking for an experienced Account Manager in South Africa to join their dynamic team. Although this role will receive leads via marketing and the SDR, the successful candidate will be required to build their own pipeline to ensure new business acquisition.

• Engage and build relationships with senior (HR) executives within medium and large enterprise businesses to drive sales outcomes in South Africa.
• Present the company's solutions in a tailored way that aligns seamlessly with the unique business context and desired goals of each potential client.
• Attain the annual booking targets by consistently adhering to quarterly pacing and successful delivery.
• Pursue fresh leads among potential prospects, both in a responsive and proactive manner, within the assigned account territory. Additionally, initiate personal outreach efforts to engage key prospects.
• Collaborate with the regional sales team and cross functional sales peers to support knowledge share and develop best practices.
• Develop and take ownership of your individualized Business Development plan.
• Access new prospects within our target Ideal Customer Profile (ICP) to expand our customer base.
• Provide mentorship and guidance to junior team members.
• Work closely with the local SDR to formulate account plans that address the individual needs of clients sent through as leads.
• Collaborate with the customer marketing team to ensure the alignment of campaigns with customer needs.
• Offer valuable customer insights to enable product development of a best-in-class solution.

The ideal candidate has:

• Background in Psychology / HR will be beneficial.
• Results-oriented yet strongly collaborative approach.
• Familiarity with and experience selling to the mid-market segment.
• Proficient and engaging communicator with C-level executives, particularly in virtual settings.
• Familiarity with selling to professional decision-makers in both mid-sized and large organizations.
• Exceptional proficiency in utilizing Salesforce CRM, including effective forecasting.
• Documented success in selling SaaS solutions.
• Adaptable in fast-paced, evolving environments.
• Fluent in English, both spoken and written.

• Deal management and accurate forecasting.
• Business and commercial acumen.
• Adaptable and resilient in a fast-paced and changing environment.
• Collaboration with internal and external stakeholders.

• Base between R480 000 - R525 400 per annum.
• Commission plan with OTC of 75% of base.

• Holiday - 20 days per annum.
• Employee Referral scheme - fee on offer for a successful referral.
• Early Finish Fridays (15.00) every Friday.
• Personalized Feedback Session - with a customer enablement specialist to gain insight into own assessment results.
• Dress down policy – other than for client-facing meetings where appropriate.
• Truly Global business – mix and work with people from different countries and cultures.
• Employment Assistance Programme - Access to Workplace Options which provides a complete support network that offers expert advice and compassionate guidance and is accessible 24 hours a day, 7 days a week, 365 days a year.
• Perkbox – a communication, health and wellbeing and discount portal, allowing company members to keep up to date with business news, access information on health and wellbeing offerings and access discounts on a wide range of retail products and leisure activities.