7 Client Relationships jobs in Pretoria

Join to apply for the Community Relationship Manager role at Architectural Services

6 days ago Be among the first 25 applicants

Position Summary
Fidelity ADT seeks a highly motivated and experienced Growth and Attrition Specialist to join our team. The incumbent will be required to identify, initiate, maintain and grow effective community relationships in order to proactively and reactively support local growth strategies. Further this role will be directly responsible for developing and maintaining strong relationships with our key customers, identifying new business opportunities, and maximizing sales and profitability to grow our market share in their area of responsibility.

Key Responsibilities

• Actively promoting and selling community solutions.
• Develop and implement strategic plans to drive sales growth and increase profitability.
• Develop Marketing Plans and collaborate with Sales force to drive brand visibility.
• Ensure return on Investment and drive profitability in existing schemes in conjunction with Branch Manager.
• Work with the Branch Managers to track and put in place strategies to decrease attrition in the community.
• Identify emerging trends in the market and industry to identify new business opportunities.
• Scheme management: regular communications and formal meetings with all schemes in the area of responsibility.
• Negotiate contracts and pricing agreements with customers.
• Establish and maintain strong relationships with identified key customers.
• Attend community events, ensuring visibility of our brand in the area.
• Establish and maintain good relationships with SAPS, Community Watches, CPFs and Community Forums.
• Attend SAPS CPF community meetings – AGMs, Monthly meetings, Weekly, Adhoc.
• Collaborate with cross-functional teams to ensure that customer needs are met and that the company's goals are achieved.
• Focus on identifying and overcoming obstacles.
• Strategize on how to stay ahead of the curve.
• Monitor and report on sales performance, market trends, and customer satisfaction.
• Provide input into product development and marketing strategies based on customer feedback and market insights.
• Monitor and manage competitor activity.
• Analyze suburb specific information ie new client, attrition, terminations, crime and terminations to facilitate effective management of the area.

Qualifications

• Diploma/Degree in Business Administration, Marketing, or a related field.
• Psira Grade B

Skills, Attributes And Experience

• Minimum of 5 years of experience in sales, marketing, or customer management roles.
• Proven track record of success in developing and managing customer relationships.
• Strong negotiation and communication skills.
• Ability to think strategically and solve complex problems.
• Experience in the consumer goods industry is a plus.
• Proficiency in CRM software and Microsoft Office Suite.
• Proactive and solution orientated mindset.
• Committed to quality and excellence.

This role requires flexible and extended working hours.

• Mid-Senior level

• Full-time

• Other

• Architecture and Planning

• Developing our annual supply plan across farming regions and >100 categories of fruit and vegetables
• Managing a team of Farmer Relationship Managers who are category focused
• Developing and expanding relationships with our key farmer partners
• Overseeing the onboarding and training of farmers to effectively utilize the Nile platform
• Creating sustainable strategies to grow the business turnover within assigned farming groups
• Regularly engaging with farmers to ensure satisfaction and address any challenges
  
  
  

• Significant experience in managing relationships with fruit and vegetable farmers
• Management experience, with an ability to navigate the complexity of fresh produce supply
• Exposure to retail buying would be positive
• Excellent communication and negotiation skills
• A degree in Agriculture, Business Management, or a related field
• Proficiency in leveraging technology for business growth
  
  
  

• Competitive remuneration
• Opportunity to develop your career within a fast growing company
• Modern and fun work environment
• Exposure to cutting-edge technology that is reshaping the fresh industry

Nile.ag is at the forefront of revolutionizing food trade across Africa through our innovative e-commerce platform. We connect farmers directly to markets with the highest demand for their fresh produce. Our mission is to enhance farmer incomes and make food more accessible for consumers. Discover more about our vision at

We are on the lookout for a Senior Farmer Relationship Manager who is passionate about empowering farmers and driving business growth. In this pivotal role, you will take the lead on:

• Developing our annual supply plan across farming regions and >100 categories of fruit and vegetables
• Managing a team of Farmer Relationship Managers who are category focused
• Developing and expanding relationships with our key farmer partners
• Overseeing the onboarding and training of farmers to effectively utilize the Nile platform
• Creating sustainable strategies to grow the business turnover within assigned farming groups
• Regularly engaging with farmers to ensure satisfaction and address any challenges

• Significant experience in managing relationships with fruit and vegetable farmers
• Management experience, with an ability to navigate the complexity of fresh produce supply
• Exposure to retail buying would be positive
• Excellent communication and negotiation skills
• A degree in Agriculture, Business Management, or a related field
• Proficiency in leveraging technology for business growth

• Competitive remuneration
• Opportunity to develop your career within a fast growing company
• Modern and fun work environment
• Exposure to cutting-edge technology that is reshaping the fresh industry

Nile.ag is at the forefront of revolutionizing food trade across Africa through our innovative e-commerce platform. We connect farmers directly to markets with the highest demand for their fresh produce. Our mission is to enhance farmer incomes and make food more accessible for consumers. Discover more about our vision at

We are on the lookout for a Senior Farmer Relationship Manager who is passionate about empowering farmers and driving business growth. In this pivotal role, you will take the lead on:

• Developing our annual supply plan across farming regions and >100 categories of fruit and vegetables
• Managing a team of Farmer Relationship Managers who are category focused
• Developing and expanding relationships with our key farmer partners
• Overseeing the onboarding and training of farmers to effectively utilize the Nile platform
• Creating sustainable strategies to grow the business turnover within assigned farming groups
• Regularly engaging with farmers to ensure satisfaction and address any challenges

• Significant experience in managing relationships with fruit and vegetable farmers
• Management experience, with an ability to navigate the complexity of fresh produce supply
• Exposure to retail buying would be positive
• Excellent communication and negotiation skills
• A degree in Agriculture, Business Management, or a related field
• Proficiency in leveraging technology for business growth

• Competitive remuneration
• Opportunity to develop your career within a fast growing company
• Modern and fun work environment
• Exposure to cutting-edge technology that is reshaping the fresh industry

General Responsibilities:

Digital Communications:

• Engage with students, tutors, parents, and guardians through digital channels like WhatsApp, emails, and calls.
• Manage communications effectively to address queries, provide support, and facilitate smooth interactions.

Service Management:

• Handle service management tasks to support the sales pipeline.
• Ensure efficient delivery of services to meet customer needs and expectations.

Operations:

• Execute general operational tasks related to the business activities of the company.
• Maintain operational efficiency and effectiveness across different functions.

Arrangement and Execution of Tutoring Sessions:

• Coordinate and arrange 1-on-1 tutoring arrangements for students.
• Follow specified processes to ensure successful tutor and student engagements.

Client Relationship Management:

• Build and nurture relationships with clients, focusing on client satisfaction and retention.
• Address client concerns, gather feedback, and maintain a positive client experience.

General Operations:

• Handle day-to-day operational tasks to support business activities.
• Ensure smooth functioning of processes and workflows.

Client Communication and Coordination:

• Communicate with clients to understand their needs and requirements.
• Amend requests as necessary, source the best tutor from the base, and coordinate with clients and tutors.
• Record relevant information and updates in the CRM system or spreadsheet.

Monitoring Progress and Quality:

• Stay informed about the progress of tutoring sessions.
• Monitor lesson quality, address any issues or concerns, and ensure a high standard of service delivery.

Educational Background:

• Possess a 3-year degree in BA or BCom from a reputable university.

Recent Graduates:

• Ideally suited for recent graduates who have achieved outstanding grades throughout their academic journey, showcasing their commitment to excellence and learning.

Sales or Organizational Experience (As a plus):

• Experience in sales or roles with a high organizational aspect is highly desirable and considered a plus. This experience demonstrates your ability to manage tasks efficiently and work effectively in dynamic environments.

An established company within the aggregate industry has a new job opportunity available for an experienced Account Management Officer .

• Developing solid , lasting, and trusting relationships between major key clients.
• Communicating and co-ordinating with internal and product teams to meet the requests of the clients.
• New business development , tracking, awareness of, and attending to all client queries and expectations.
• Anticipating key account changes and improvements.
• Compiling reports on monthly account progress, support and SLA reports, downtime and incident reports, and forecasts for account teams and stakeholders.

• Relevant degree in marketing, sales, business administration or equivalent.
• 3 to 4 years’ experience in Key Account Officer in the aggregate or related industry.
• Experience in managing multiple client accounts in the aggregate industry.
• Understanding of business analysis and delivery requirements.
• Strong leadership and negotiation skills.
• Own reliable transport with a valid driver’s license.

Annual Cost to Company

If you meet all the requirements specified above and are interested in furthering the process, kindly send your detailed CV to Patricia Jacobs at