340 Retail Supervisor jobs in South Africa

Energetic, Self-Motivated and Disciplined People's Person with a passion for detailed and accurate administrative processes

Specific Conditions of Employment

a. You will be required to Control, Direct and Assist in multiple areas within your allocated Store.

b. You will be required to participate in Daily Morning Meetings, Floor Walks and Training Interventions within your allocated Store.

c. You will be required to accept not only responsibility, but also accountability for all Key Criteria measured within your allocated Store.

d. Key Criteria, as mentioned above, would consist of Sales, Staff, Service, Merchandise, Administration, Risk and General Compliance to Company Policies & Procedures in relation to your allocated Store.

e. You are required to provide detailed feedback on a daily, weekly, monthly, and quarterly basis in relation to the Key Criteria measured and detailed above in your allocated Store.

As per Contract of Employment

Core Performance Areas:

1. Sales Growth & Sales Targets

(Drive, Monitor and Feedback)

2. Human Resources

(Staff direction, Training & Development, Staff attendance)

3. Stock

(Merchandising, Stock Control & Risk prevention, Stock Allocations & Promotions)

4. Administration

(Compliance in relation to Cash Management, Transactional Activities and/or General in-store Administrational Policies, Procedures and Processes)

5. General & Operational Feedback.

(Email Communication, Daily Morning Meetings, Training Interventions, Promotional, Stock Control & Loss Prevention)

Job Type: Full-time

Application Question(s):

• Important What is the most important role that you will play in the Store as a Supervisor?
• Important In your opinion, what personal attributes is key for a great Supervisor?
• Important Are you able to work extended trading hours in The Paddocks Shopping Centre?

Education:

• High School (matric) (Required)

Experience:

• Retail Management: 2 years (Required)
• Staff Management: 2 years (Required)
• Retail: 3 years (Required)

Location:

• Milnerton, Western Cape 7442 (Required)

Work Location: In person

A leading home décor retailer in
Vereeniging
is seeking a
Curtain Sales Floor Supervisor
to manage daily operations and lead a team of sales consultants.

Responsibilities Include:

·   Supervise and motivate sales staff

·   Ensure excellent customer service

·   Manage inventory and merchandising

·   Achieve sales targets

Requirements Include:

·   Minimum of 3 years' experience in retail sales and supervision

·   Knowledge of curtain and home décor products

·   Strong leadership and communication skills

·   Grade 12 or similar qualification

·   Valid Driver's License and reliable transportation (preferred)

Kindly read through JOB spec before applying - Attach updated resume and letter motivating your interest in working for the Brand.

Position: Store Supervisor

Ever wondered what its like behind the bubbles? #lushcareers

Lush has been creating fresh and handmade cosmetics for the past 30 years- keeping our customers bathtubs and showers a little more magical through our retail shops across South Africa. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities.

We are currently searching for a creative and dynamic leader to join our team as a Store Supervisor. We are looking for someone who can bring Lush's Leadership Practices into all elements of their business: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose. You take initiative to drive your continuous growth and that of your team.

We Offer:

• An inclusive work environment where individualism is encouraged
• A 50% discount off all our products to keep you smelling and feeling fresh
• An unconventional retail structure to support your entrepreneurial spirit
• The opportunity for growth as Lush loves to promote from within.

Key Responsibilities

Sales & Performance Management

• Support the Store Manager in tracking sales performance and identifying opportunities to enhance average sale and overall revenue through strategic initiatives and team coaching and developmental feedback.

Team Leadership & Development

• Lead by example in customer interactions and team motivation.
• Support training & coaching of team members to ensure high product knowledge and engagement.
• Ensure the team adheres to company policies, including uniform guidelines.
• Ensure to report any Integrity or poor work ethic related concerns to the Store Manager.

Operational Excellence

• Maintain excellent store standards, ensuring visual merchandising is on-brand.
• Work alongside Store Manager to oversee stock management, including ordering of Fresh, stock receival, following correct stocktake procedures and minimizing wastage.

Customer Experience & Brand Representation

• Deliver an immersive Lush experience through ethical representation.
• Resolve customer complaints professionally to maintain brand reputation.
• Encourage active product demonstrations and team engagement with customers.

Lush South Africa unequivocally supports equal opportunity employment for all applicants regardless of religion, race, colour, gender identity or expression or sexual orientation.

Job Type: Full-time

Pay: R9 000,00 per month

Experience:

• Retail: 3 years (Preferred)
• Sales: 3 years (Preferred)
• Leadership: 1 year (Preferred)

Work Location: In person

Kindly read through JOB spec before applying - Attach updated resume and letter motivating your interest in working for the Brand.

Position: Store Supervisor

Ever wondered what its like behind the bubbles? #lushcareers

Lush has been creating fresh and handmade cosmetics for the past 30 years- keeping our customers bathtubs and showers a little more magical through our retail shops across South Africa. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities.

We are currently searching for a creative and dynamic leader to join our team as a Store Supervisor. We are looking for someone who can bring Lush's Leadership Practices into all elements of their business: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose. You take initiative to drive your continuous growth and that of your team.

We Offer:

• An inclusive work environment where individualism is encouraged
• A 50% discount off all our products to keep you smelling and feeling fresh
• An unconventional retail structure to support your entrepreneurial spirit
• The opportunity for growth as Lush loves to promote from within.

Key Responsibilities

Sales & Performance Management

• Support the Store Manager in tracking sales performance and identifying opportunities to enhance average sale and overall revenue through strategic initiatives and team coaching and developmental feedback.

Team Leadership & Development

• Lead by example in customer interactions and team motivation.
• Support training & coaching of team members to ensure high product knowledge and engagement.
• Ensure the team adheres to company policies, including uniform guidelines.
• Ensure to report any Integrity or poor work ethic related concerns to the Store Manager.

Operational Excellence

• Maintain excellent store standards, ensuring visual merchandising is on-brand.
• Work alongside Store Manager to oversee stock management, including ordering of Fresh, stock receival, following correct stocktake procedures and minimizing wastage.

Customer Experience & Brand Representation

• Deliver an immersive Lush experience through ethical representation.
• Resolve customer complaints professionally to maintain brand reputation.
• Encourage active product demonstrations and team engagement with customers.

Lush South Africa unequivocally supports equal opportunity employment for all applicants regardless of religion, race, colour, gender identity or expression or sexual orientation.

Job Types: Full-time, Permanent

Pay: R9 000,00 per month

Experience:

• Retail: 3 years (Preferred)
• Leadership: 1 year (Preferred)
• Sales: 3 years (Preferred)

Work Location: In person

Store Supervisor Job Description

The Store Supervisor plans and directs the day-to-day supervisory of the store. Develop strategies with Ops Manager to improve customer service, drive store sales, increase profitability, create store policies that will increase sales and grow the existing customer base. Maintain high store standards and conditions and foster a positive environment.

Ensure customer needs are met, complaints are resolved and service is quick and efficient. Ensure all products and displays are merchandised effectively to maximize sales and profitability. Forecast staffing needs and develop a recruiting strategy to provide optimal staffing in all areas.

Lead and direct the work of others. Report to Operations management. Maintain and adjust operations to stay within the corporate budget and make any changes necessary to sustain the projected profit margin for each quarter.

Responsibilities:

• Complete store operational requirements by scheduling and assigning employees; following up on work results to Operations Manager.

• Maintain store staff by assisting with recruiting, selecting, orienting and training employees.

• Maintain store staff job results by coaching, counselling and disciplining employees; planning, monitoring and appraising job results to their respective Ops Manager.

• Initiate corrective actions with approval from Operations Management.

• Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements

• Ensure availability of merchandise and services by approving contracts; maintaining inventories

• Protect employees and customers by providing a safe and clean store environment

• Maintain the stability and reputation of the store by complying with legal requirements

• Maintain operations by initiating, coordinating and enforcing program, operational and personnel policies and procedures

• Contribute to team effort by accomplishing related results as needed

• Maintain inventory by implementing ordering plans and staying in contact with Head Office

• Reporting a schedule of holiday activities and promotions throughout the year strategically designed to bring in more revenue. Discuss with marketing team.

• Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent

• Manage all controllable costs to keep operations profitable and reporting to Manager.

• Manage stock levels and make key decisions about stock control, to be approved by Ops Manager.

• Analyse sales figures and forecast future sales with detailed reporting per branch.

• Analyse and interpret trends to facilitate planning with Ops Manager.

• Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development

• Ensure standards for quality, customer service and health and safety are met

• Respond to customer complaints and comments

• Organize special promotions, displays and events, provide reporting and seek approval from branch Ops Manager to implement.

• Update colleagues on business performance, new initiatives and other pertinent issues

• Tour the sales floor regularly, talking to colleagues and customers to identify or resolve urgent issues

• Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing

• Initiate changes to improve the business. As directed by Manager.

• Promote the organization locally by liaising with local schools, newspapers and the community in general. Business Visits. Making sure all staff prospects and cold calling is done as prescribed as part of business requirements and goals.

• Some additional responsibilities may be required and will be indicated by respective branch Operations Manager.

Store Supervisor top skills & proficiencies:

• Budgeting forecasting

• Retail Management

• Leadership

• Ability to Motivate Others

• Delegation

• Customer Focus

• Quick Learner

• Multi-Task Skills

• Team Player

• Reporting Proficiency

• Pricing

• Staffing

• Market Knowledge

• Results Driven

• Strategic Planning

• Management Proficiency

• Client Relationships

• Sales Experience

• Organization

• Verbal and Written Communication

Job Type: Full-time

Pay: R8 500,00 - R8 991,00 per month

Education:

• High School (matric) (Required)

Experience:

• Retail: 2 years (Required)

License/Certification:

• Drivers license (Required)

Location:

• Cape Town, Western Cape (City of Cape Town) (Required)

Work Location: In person

Are you ready to step up and lead in a dynamic, fresh, and fun retail environment? Lush Cosmetics, the trailblazer in handmade, ethical beauty products, is seeking a passionate and motivated Store Supervisor to join our team.

At Lush, we believe in creating magical customer experiences while staying true to our values of sustainability and fair trade.

As a Store Supervisor, you will play a crucial role in supporting the Store Manager to deliver exceptional customer service and ensure smooth store operations.

Your Role:

• Support the Store Manager in daily store leadership and operational management
• Inspire and motivate the team to deliver outstanding, genuine customer experiences that reflect Lush's values
• Assist in staff training, coaching, and development to build a knowledgeable, empowered team
• Oversee store appearance and stock levels to maintain the high standards Lush is known for
• Handle administrative tasks such as reporting, scheduling, and inventory management
• Step in to lead in the Store Manager's absence, ensuring seamless store functioning
• Foster a positive, inclusive work environment that encourages creativity and individualism

What We're Looking For:

• Retail experience, ideally in a supervisory or leadership role
• Passion for customer service and creating joyful shopping experiences
• Strong communication and team-building skills
• Ability to manage time effectively and handle multiple tasks
• Proficiency with basic administrative tools including Outlook and Excel
• Flexibility to work varied hours, including weekends and public holidays

Why Join Lush?

• Be part of a globally recognized brand committed to ethical business practices
• Enjoy a 50% staff discount on our fresh, handmade products
• Thrive in a vibrant store culture that celebrates individuality and creativity
• Opportunities for personal and professional growth within the company

Lush South Africa is proud to be an equal opportunity employer. We welcome applications from all backgrounds, regardless of religion, race, color, gender identity or expression, or sexual orientation.

How to Apply:

Please submit your updated resume along with a brief letter outlining your passion for Lush and why you would be a great fit for this role. Applications missing either item will not be considered.

Step into a role where every day is fresh, creative, and filled with the opportunity to make a difference

Job Types: Full-time, Permanent

Pay: R9 000,00 per month

Experience:

• Sales: 3 years (Preferred)
• Leadership: 1 year (Preferred)
• Supervisory: 1 year (Preferred)
• Hosting: 1 year (Preferred)

Work Location: In person

Shop Supervisor

Locations: Centurion | Westgate | Trade Route

We're looking for a sales-driven Shop Supervisor to lead daily operations, deliver excellent customer service, and ensure sales budgets are met.

What you'll do:

• Drive sales to achieve and exceed monthly targets
• Lead and motivate staff to maximize upselling and cross-selling
• Ensure the shop is clean, presentable, and fully stocked (min. 8 weeks' cover)
• Oversee returns, merchandising, and product demos
• Manage cash-ups, daily banking, and accurate POS administration
• Take responsibility for stock, assets, and store performance

What we're looking for:

• Matric (Grade 12) – compulsory
• Retail or supervisory experience (sales-focused) preferred
• Strong sales, communication, and leadership skills
• Dependable, ambitious, and target-driven

Job Type: Full-time

Pay: R8 000,00 - R11 000,00 per month

Work Location: In person

Expected Start Date: 2025/10/11

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION:
Ensure high customer service standards, manage store operations, oversee staff performance, handle cash desk transactions, maintain merchandising standards, and achieve financial and operational goals while adhering to company policies and safety regulations.

• Sales Management: Drive and achieve sales, KPIs, and profitability goals via offering and showing products to customers, assisting them in choosing products, consulting on product purposes, properties, quality, care rules, prices, offer substitute, new, and related products, calculating purchase costs, issuing receipts, preparing documents, packing purchases, and handling exchanges. Customer Experience & Communication: Ensure high standards of customer service and engagement on the sales floor.Take measures to prevent and resolve conflict situations.Foster effective communication within the team and with other departments. Salesfloor Engagement: Spend 90% of time on the sales floor engaging with customers and coaching employees. Team Management: Assist in recruiting, training, developing, and managing store staff. Motivate and encourage retail sales staff to achieve sales target Store Operations: Process POS transactions (sales, exchanges, discounts and refunds) accurately in comply with Retail P&Ps. Identify, interpret, diagnose the performance of the store as based on controllable operational KPI's (including but not limited to CR, UPT, ATV). Loss Prevention: Oversee loss prevention and ensure operational compliance. Inventory Management: Achieve or exceed inventory and shrink goals; manage physical inventory counts. Merchandise Management: Handle incoming and outgoing merchandise and communicate opportunities. Ensure the store's visual presentation meets or exceeds PUMA VM standards. Reporting: Prepare and analyze sales reports, and provide insights to improve performance. Compliance: Ensure compliance with company policies, procedures, and legal requirements.

YOUR TALENT:

• National Senior Certificate
• Three to four years of management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear) with results driven track record
• Proven ability to exceed sales while meeting payroll goals, demonstrated ability to identify, hire, train, develop and retain top talent Managers as well as teams, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups and facilitate store visits
• Strong interpersonal, communication and motivational skills
• Strong organizational and time management skills
• Commercial acumen
• Leadership
• PC-skills, MS-Office Knowledge, Outlook, Internet

PUMA supports over 19,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.