145 Quality Control Inspector jobs in South Africa

Parts & Spares Quality Control Receiving Inspector – East Rand We are looking for a Receiving Inspector with heavy machinery (Mining & Construction) parts experience. The role involves inspecting and verifying parts against drawings / specs, using verniers, micrometers and measuring tools; receiving containers and handling documentation Working hours: 07h00 – 17h00 (may vary when required) Minimum requirements: Heavy machinery parts experience and Quality Control background is preferable Able to interpret technical drawings Attention to detail and strong admin skills Flexible in terms of early / late work times when required Salary offer: Negotiable

Parts & Spares Quality Control Receiving Inspector East Rand

We are looking for a Receiving Inspector with heavy machinery parts experience.

The role involves inspecting and verifying parts against drawings / specs, using verniers, micrometers and measuring tools; receiving containers and handling documentation

Working hours: 07h00 17h00 (may vary when required)

Minimum requirements:

• Heavy machinery parts experience and Quality Control background is preferable
• Able to interpret technical drawings
• Attention to detail and strong admin skills
• Flexible in terms of early / late work times when required

Salary offer: Negotiable

Parts & Spares Quality Control Receiving Inspector East Rand

We are looking for a Receiving Inspector with heavy machinery parts experience.

The role involves inspecting and verifying parts against drawings / specs, using verniers, micrometers and measuring tools; receiving containers and handling documentation

Working hours: 07h00 17h00 (may vary when required)

Minimum requirements:

• Heavy machinery parts experience and Quality Control background is preferable
• Able to interpret technical drawings
• Attention to detail and strong admin skills
• Flexible in terms of early / late work times when required

Salary offer: Negotiable

We are looking for a Receiving Inspector with heavy machinery parts experience.

The role involves inspecting and verifying parts against drawings / specs, using verniers, micrometers and measuring tools; receiving containers and handling documentation

Working hours: 07h00 - 17h00 (may vary when required)

Minimum Requirements

• Heavy machinery parts experience and Quality Control background is preferable
• Able to interpret technical drawings
• Attention to detail and strong admin skills
• Flexible in terms of early / late work times when required

Salary offer: Negotiable

Job Purpose

To lead, manage, and maintain the site's Food Safety Management System (FSMS) and Quality Management System (QMS) in compliance with ISO 22000, ISO/TS , FSSC including additional requirements), and ISO The QA/QC Manager ensures product safety, quality assurance, laboratory accuracy, and regulatory compliance, while driving continuous improvement.

Key Responsibilities

• Maintain and continually improve the FSMS in compliance with standards.
• Lead HACCP/Food Safety Team meetings and updates.
• Ensure PRPs (cleaning, pest control, hygiene, water, utilities, building integrity) are effectively implemented.
• Conduct internal audits, GMP inspections, and prepare for external certification audits.
• Manage product recall/withdrawal procedures and mock recall testing.
• Oversee supplier approval and raw material verification.
• Drive corrective and preventive actions (CAPA).
• Promote a food safety culture by training staff on compliance, standards, and best practices.
• Ensure accuracy and reliability of laboratory results.
• Maintain compliance with ISO 17025 requirements (validation, calibration, traceability, proficiency testing, measurement uncertainty).
• Review and approve test reports and certificates of analysis.
• Train laboratory staff and monitor competency.
• Coordinate training and awareness programs for site employees.
• Act as the site representative during all external audits (FSSC, SANAS, customer, regulatory).

• Biotech/Food Technologies Degree (Essential)
• FSSC 22000 Lead Auditor Certification (Essential)
• ISO 17025 Introduction & Implementation (Essential)

• QA/QC Manager from Grain Milling Industry with 3-5 years in both roles
• QA/QC Managers from FMCG food producing sites

Skills & Competencies

• Strong understanding of ISO 22000, ISO/TS , and ISO/IEC 17025 standards and their application.
• Understanding of grain milling and baking processes (desirable).
• Understanding and implementation of HACCP principles, PRPs, OPRPs, CCPs, and FSMS effectiveness.
• Experience in supplier compliance and quality systems management.
• Knowledge of non-conformance handling, root cause analysis, and corrective/preventive actions.
• Ability to verify compliance through GMP inspections and site audits.
• Ability to plan, lead, and execute internal, external, and supplier audits.
• Method validation, calibration, traceability of measurements, and uncertainty.
• Control of test and calibration methods for flour and wheat quality.
• Ensuring personnel competence, impartiality, and laboratory management system compliance.
• Strong coaching and training capability
• Data analysis of lab, process, and product performance results.

Our client, an exciting UK based SAAS company, enables strong communities by providing platforms where people gather to create new connections and strengthen existing relationships. Their clients are prestigious educational institutions globally, but they are venturing into enterprises. It is simple, they believe strong communities drive success for people and organizations. They create unique spaces where people feel connected on a deeper level.

What we are looking for

We are looking for a Quality Engineer with a passion for technology to join a dynamic existing team in Cape Town, building and delivering community-centric online platforms for educational institutions and enterprises. There are currently 2 developers in this team, along with a QE's who report to the QA Manager and works closely with the Projects Team

Duties & responsibilities:

• The Quality Assurance (QA) of all changes that have been implemented because of development work on either a test or live service. This includes, but is not limited to, new features, bug resolutions, and design changes for our services.
• The troubleshooting of service functionality because of a bug investigation or new feature requests.
• To provide clear and accurate QA notes when testing and be able to provide evidence of expected or encountered behaviour.
• To correctly follow set processes for implementation, testing, and handover
• To populate and update metrics, as used by the manager for monthly KPI's.
• To be relied upon to update client requests, when necessary, via regarding development implementation and technical inquiries

Background & Experience:

The successful candidate will be an efficient and organised team player with a logical and hardworking approach. The ability to communicate with internal stakeholders across different countries is important.

Skill & Background requirements:

• Proven experience in a quality engineering role (min 5 years experience)
• Strong knowledge of software testing methodologies and best practices
• Solid understanding of software development life cycle
• Excellent communication and interpersonal skills
• Ability to prioritize and manage multiple tasks in a fast-paced environment
• Strong attention to detail and problem-solving skill

Salary & benefits:

Competitive Salary, Medical Aid Allowance, Pension fund, opportunity to be part of a dynamic Company and a fantastic client team

Location & hours:

Cape Town (Remote :30 UK (Monday-Friday)

DISCLAIMER

The personal information you provide in connection with the submission of your job application or otherwise as part of a recruitment process is used and stored for use only in the execution of a recruitment process and in connection with a possible recruitment.

Our contact person for questions regarding processing of personal data in connection with HR activities is Chantal Endemann, who can be contacted on email at The disclosure of your personal information to any third parties is in accordance with written agreements with the parties concerned that comply with the applicable rules, including confidentiality requirements and deletion of information after the recruitment process ends as per our data storage policy.

Babylonstoren is seeking a dynamic, detail-oriented, and proactive Quality Assurance & Support Analyst to join our team. In this dual-role position, you will manage customer support requests and assist with testing and quality assurance (QA) processes for our e-commerce platform. You will bridge the gap between customer feedback, support, and product functionality, ensuring timely resolution of issues and high-quality software delivery.

This role is suited to someone who thrives in a dynamic environment, enjoys collaborating with cross-functional teams, and has a keen eye for detail in both problem-solving and testing.

Required Skills & Qualifications

• Strong problem-solving skills with the ability to quickly understand and resolve customer issues.

• Excellent written and verbal communication skills, with a solutions-oriented approach.

• Meticulous attention to detail in testing, troubleshooting, and documentation.

• Comfortable working with software applications, performing basic troubleshooting, and navigating technical environments.

• Ability to manage multiple tasks simultaneously and to prioritise effectively in a fast-paced environment.

• Strong organisational skills and the ability to handle a high volume of requests.

• Ability to collaborate effectively with cross-functional teams.

• Comfortable in a dynamic and evolving work environment, responding to varying client needs and product requirements.

Additional Skills

• Exposure to software testing, UAT, or related QA concepts.

• Familiarity with issue tracking or project management tools, such as Jira or Trello.

• Understanding of e-commerce workflows through experience or academic projects.

• Introductory knowledge of SQL, APIs, or web technologies.

• Interest in agile ways of working and cross-functional collaboration.

• Recent graduate or final-year student in computer science, engineering, information systems, or related fields are welcome.

Key Responsibilities

Customer Support & Support Triaging

• Act as the primary point of contact for customer support enquiries, handling tickets, emails, and calls professionally and promptly.

• Investigate and resolve customer issues related to the backend (order management, shipments, customers) and the frontend (online shop) functionality.

• Reproduce, validate, and triage reported issues from customers and support teams.

• Escalate unresolved or complex queries to the Product Owner or development teams.

• Track support requests in a structured ticketing system and document issues with accurate details and clear solutions.

• Create knowledge base articles and Frequently Asked Questions (FAQs) to reduce reliance on the development team.

• Communicate effectively with stakeholders, keeping them informed about issue status and resolutions.

Quality Assurance & Testing

• Perform manual testing for new features and regression testing for existing functionality.

• Collaborate with the product and business teams to understand requirements, acceptance criteria, and feature specifications.

• Design, coordinate, and execute User Acceptance Testing (UAT), ensuring functionality meets business requirements before release.

• Identify, log, and categorise and prioritise bugs or issues, providing clear reproduction steps for the development team.

• Plan, schedule, and prioritise test activities to align with project milestones and release timelines.

• Provide comprehensive documentation of testing outcomes and UAT sign-offs.

• Advocate for QA best practices and identify opportunities to improve testing processes and tools.

What You'll Get from Us

• A market-related remuneration package.

• Daily catered lunch when working on-site.

• Access to our new recreation centre, gym, and heated swimming pool.

• Invitations to all social and team-building events.

• Significant discounts at Babylonstoren, The Newt in Somerset, and other estates worldwide (e.g. 50% off hotel stays, 30% off spa treatments, wine, products, and more).

Company Description

About Sutherland

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We've created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as a service" model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland

Unlocking digital performance. Delivering measurable results.

Job Description

Monitoring & Evaluation: Consistently monitor inbound and outbound customer service interactions across various channels (calls, email, chat). Quality Audits: Conduct regular audits and assessments of agent performance against a predefined checklist of quality parameters. Feedback & Coaching: Provide detailed, constructive feedback and coaching to agents to improve their performance and address any quality issues. Data Analysis: Analyze key performance indicators (KPIs) such as CSAT and FRT to identify trends and pinpoint areas for improvement in service quality. Process Improvement: Develop and implement quality assurance guidelines, procedures, and strategies to enhance overall service quality and operational efficiency. Reporting: Prepare and present clear, data-driven quality reports to management and stakeholders. Collaboration: Work with training teams to enhance training programs and onboard new employees to ensure consistent quality standards. Compliance: Ensure that all processes and interactions comply with company policies and regulations.

Qualifications

Qualifications Required:

• Essential: Grade 12
• Preferred: Tertiary qualification in management or relevant proven contact center experience

Experience, Knowledge, Skills and Attributes Required:

• A proven track record of delivering against client, customer and business outcomes
• 2 years' experience working within BPO - Customer Service
• 3 years of Quality Assurance experience
• Be able to work in MS Office
• Be able to work in a fast-paced environment
• Have strong analytical skills
• Have strong verbal and written communication skills

Additional Information

All your information will be kept confidential according to EEO guidelines.