1 Patient Care jobs in Johannesburg
Senior Healthcare Services Consultant | Roodepoort
Posted today
Job Viewed
Job Description
Our client is looking for an individual to fill the role of a Senior Healthcare Services Consultant. This successful individual will provide administrative support for the operational director and the department.
Responsibilities:
- Inbound Sales – Pipedrive (B2C) – meet monthly target
- Onboarding of schemes
- Member benefits consultation – inbound and outbound
- Member profile analysis
- Process new business – submit application forms to the scheme
- Member inductions
- Year-end renewals
- Oversee and manage the team
- Campaign management and identify opportunities
- Investigate, resolve, and respond to internal and external client queries.
- Data entry and maintaining accurate client records onto our CRM system.
- Manage projects from start to end and be able to set priorities.
- Professional communication (written and verbal) and reporting skills to build and maintain strong client relationships.
- Ensuring that all standard documents, such as membership certificates, policy documents, mailers, benefit brochures, are issued timeously to clients.
- Suitable skills to work in a team environment.
- Adherence to service level agreements (Internal and external).
- Adherence to internal controls and procedures in place always.
- Support the director in sales, identify opportunities, and management of the team
- Compliance
- Maintain client engagement files with regards to all companies’ requirements.
Requirements:
- Matric (Grade 12 passed)
- Regulatory Exam (RE5) & CMS BR number
- Relevant qualification – (120 credits)
- 2 years’ experience in administration and a minimum of 2 years’ experience in a consulting role
- Excellent communication and relationship-building skills
- Proficient in Excel particularly VLOOKUP, will be advantageous
- Computer literacy (MS Office 365 package – MS Teams, Outlook, Word, Excel, etc)
- Driver’s license and own transport a must.
Competencies:
- Strong attention to detail, proactive attitude, and high level of accuracy
- Reliable and punctual
- Strong ability to organize and prioritize
- Excellent communication skills both written and verbal
- Results-focused and displays energy when performing tasks
- Time management skills
- Good working ethics (always committed and share knowledge)
- Ability to work independently
- Innovative and demonstrates initiative
- Ability to perform well under pressure and meet deadlines
- Inter-personally skilled
- Ability to collaborate and pull information together
- Following instruction and procedure
Our aim is to help you build a successful career with us.
#J-18808-LjbffrBe The First To Know
About the latest Patient care Jobs in Johannesburg !