21 Training Staff jobs in Durban
Training Facilitator
Posted 10 days ago
Job Viewed
Job Description
- Listening skills
- Problem Solving skills
- Communication skills
- Assess training needs through surveys, interviews with employees, focus groups, or consultation with Branch and/or Area Managers. Ensure that the Training Needs analysis results are sent to the Team Support Training Department for recording. Facilitate training programs and interventions in line with the Workplace Skills Plan (WSP), developmental plans, performance plans, and operational requirements.
- Arrange and coordinate external training interventions as required. Present training interventions using various instructional techniques such as role-playing, simulations, team exercises, group discussions, videos, or lectures. Obtain, organize, and distribute relevant training manuals, guides, or course materials (e.g., handouts or videos). Monitor and record completed training sessions on the online system and evaluate their effectiveness.
- Discuss alternative training methods and interventions with the Training Manager or Branch Manager if expected performance improvements are not observed. Train and mentor new Branch Trainers as needed. Handle ad hoc training-related administration and reporting (daily, weekly, monthly). Ensure that each new clerk in the region undergoes a two-week induction before being allowed to lay bets for customers.
- Valid driver's license
- Train the trainer certification
Training Manager
Posted 3 days ago
Job Viewed
Job Description
Training Manager
Job Description
The Manager I, Training assist with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation. This position is responsible for cultivating client and departmental relationships resulting in reduced cost, continual performance improvement, and increased revenue. Responsible for the overall direction, coordination, and evaluation of the department.
Essential Functions/Core Responsibilities
Develop a department of well-trained, competent professionals who continuously improve the organization and themselves
Conduct Train-the-Trainer sessions
Conduct quarterly one-on-ones with Trainers
Coordinate with the Quality Supervisor and Operations on consistency issues
Create and maintain consultant training schedule
Cultivate a close working relationship with Training Manager(s), Training department personnel, Operations, and other Concentrix managers, supervisors and consultants
Coordinate the maintenance and development of training workbooks and other training tools used by the Training organization
**Candidate Profile**
+ Minimum of 2 years' experience as a Training Manager within the BFSI (Banking, Financial Services, and Insurance) sector, preferably in a BPO or similar high-volume, customer-facing environment either
+ Exposure/Quality Management experience Advantageous
+ Clear Criminal and Credit Record
+ Strong communication skills, both written and verbal
+ Proficient in Microsoft Office
+ Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable
+ Ability to mentor, coach and provide direction to a team of employees
+ Self-starter, sense of urgency, and works well under pressure
+ Ability to foster a sense of professionalism and relationship building for self and team
+ Strong attention to detail
+ Ability to work a flexible schedule
**Career Framework Role**
Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments. Coordinates and supervises the daily activities of business or technical support or production team members. In charge of handling single and medium-sized line of business. Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager. Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues. Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Location:
ZAF Durban - 2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (
Training facilitator
Posted today
Job Viewed
Job Description
Regional Training Officer
Posted 1 day ago
Job Viewed
Job Description
Monitor training provided by internal and external trainers
Ensure accurate training records are kept up to date and that requirements of the Skills Development Act & related legislation are met.
Research better training methods and implement improvements on a daily basis.
Schedule training interventions.
Compile and administer annual budgets.
Qualifications & SkillsODETDP or Training qualification.
Minimum of 3 years' experience in a similar position.
#J-18808-LjbffrTraining Group Manager
Posted 1 day ago
Job Viewed
Job Description
Overview
VACANCY: Training Group Manager
REPORTING TO: ATO Accountable Manager
LOCATION: Durban / Mossel Bay
Starlite Aviation Training Academy (Pty) Ltd has a requirement for a passionate, motivational and visionary leader to fill this position in Durban / Mossel Bay within the Starlite Group.
The Training Group Manager will support the ATO Accountable Manager and have full responsibility for the day-to-day running of SATAs ATO. This individual will have overall supervision of base operations for both helicopter and fixed wing deployments (including oversight travel from time to time), RPAS operations, control of the personnel required to support operations, budgetary supervision for contracts as well as responsibility for ensuring that all operational systems are in place and functioning effectively to ensure compliance with all Aviation Regulations as applicable, Industry best practice and Client requirements.
Responsibilities- Manage, guide and inspire personnel, facilitate communication, and ensure a collaborative and result-driven work environment.
- Fleet and Course Planning: Own and maintain the Training School Fleet and Course Planning Module, integrating aircraft utilisation, insurance, instructor availability, maintenance schedules, and student throughput to ensure sustainable delivery.
- Establish and maintain daily and weekly dashboards covering operational performance, financial forecasting, insurance views and other metrics helpful to predict planning for the school.
- Financial Stewardship: Responsible for end-to-end training school financial management, including annual and monthly cashflow forecasts, margin analysis (GP / EBITDA), instructor cost vs revenue, debtor control, commentary on monthly management accounts, and feedback reporting into fleet and course module for performance tracking.
- Amend and implement Base Operations Policies and Procedures to ensure Starlites continued compliance with revised and new Aviation regulations and best practices.
- Project Leadership: Lead cross-functional projects including fleet upgrades, simulator modernization, systems acquisitions and implementation, facility renovations, and other training school projects, ensuring delivery within budget and scope and providing comprehensive standard business case analysis including ROI and other metrics.
- Contract Administration and Management: Continuously improve and develop the Scope of Services and Contract capabilities and ensure implementation to meet market requirements and contract Service Level Agreements. Monitoring and amendment of facilities and approvals as required by the company from time to time. This will include a structured reporting framework comprising relevant role players in a regular update of compliance and performance.
- Ensure total compliance with the Company's QSMS and HSE Systems (general operations).
- Ensure company general management standards are fit for each contract and complies with contract requirements.
- Travelling duties as required from time to time for contact with company / group contracts.
- Active contributor to the business planning and budgeting processes.
- Provide oversight of Contract Training Delivery and ensure that the highest standards are met for all aspects of contract training.
- Ensure all training by SATA and third-party providers are delivered to SATL and the Clients expectations in accordance with agreed contracts and the SATL Contract Training Delivery Policy, including the liaison between SATA and SATL.
- Strategic Integration: Continuous collaboration with commercial team to identify and assist with executing business development initiatives, preparing business cases and tenders (with emphasis on correct cost modelling), and pursuing innovative training solutions aligned with the academy's strategic direction. This will include assistance with acquisition and implementation of any business development systems identified, e.g., new simulators and competencies within the academy.
- Proven Business Development management experience at a senior level.
- Financial management / reporting and analysis skills.
- Strategic planning and resource management skills.
- Strong leadership and motivational ability.
- Skilled in developing and reviewing complex technical requirements and proposals.
- Excellent interpersonal skills with the confidence to influence all internal stakeholders and external bodies recognising cultural, legal and regional diversity.
- Thorough understanding of Civil Aviation Regulations.
- Good understanding of International Aviation Regulations.
The following list of qualifications is essential to fill the position :
- General Management / Aviation / Business Development Degree or Diploma.
- Pilot with Instructor Rating (preferable).
- Successful past performance (5 years) in business development or executive management experience, including building customer / industry relationships & intelligence, developing account strategies and leading client acquisition initiatives & senior level negotiations in the commercial aviation contracts or similar sectors.
- Understanding of the technical and operational requirements for helicopter / fixed wing support services to the Aviation Training Services, both civilian and military.
- Understanding of the Utility, Mining, O&G exploration & HEMS contracts sectors (advantageous).
- Experience in international contract negotiations & developing effective business relationships with multiple international end users, customers, partners, OEMs and Government Institutions in the aviation (Rotor & Fixed Wing)
The above position will be filled in accordance with the Recruitment and Selection Policy to achieve the Groups Objectives and Goals. Should you not receive a response within 2 weeks, please consider your application unsuccessful.
Applicants must submit their CV by Wednesday , 17 September 2025.
This summary and its contents are the sole property of Starlite Aviation Group. Any unauthorised reproduction or modification of this information and contents without the express written permission from Starlite Aviation Group is prohibited ad may result in legal action.
#J-18808-LjbffrTraining Group Manager
Posted 1 day ago
Job Viewed
Job Description
Job Description
Training Group Manager
VACANCY: Training Group Manager
REPORTING TO: ATO Accountable Manager
LOCATION: Durban/Mossel Bay
Starlite Aviation Training Academy (Pty) Ltd has a requirement for a passionate, motivational and visionary leader to fill this position in Durban/Mossel Bay within the Starlite Group.
The Training Group Manager will support the ATO Accountable Manager and have full responsibility for the day-to-day running of SATA's ATO. This individual will have overall supervision of base operations for both helicopter and fixed wing deployments (including oversight travel from time to time), RPAS operations, control of the personnel required to support operations, budgetary supervision for contracts as well as responsibility for ensuring that all operational systems are in place and functioning effectively to ensure compliance with all Aviation Regulations as applicable, Industry best practice and Client requirements.
Key Job Responsibilities- Manage, guide and inspire personnel, facilitate communication, and ensure a collaborative and result-driven work environment.
- Fleet and Course Planning: Own and maintain the Training School Fleet and Course Planning Module, integrating aircraft utilisation, insurance, instructor availability, maintenance schedules, and student throughput to ensure sustainable delivery.
- Establish and maintain daily and weekly dashboards covering operational performance, financial forecasting, insurance views and other metrics helpful to predict planning for the school.
- Financial Stewardship: Responsible for end-to-end training school financial management, including annual and monthly cashflow forecasts, margin analysis (GP/EBITDA), instructor cost vs revenue, debtor control, commentary on monthly management accounts, and feedback reporting into fleet and course module for performance tracking.
- Amend and implement Base Operations Policies and Procedures to ensure Starlite's continued compliance with revised and new Aviation regulations and best practices.
- Project Leadership: Lead cross-functional projects including fleet upgrades, simulator modernization, systems acquisitions and implementation, facility renovations, and other training school projects, ensuring delivery within budget and scope and providing comprehensive standard business case analysis including ROI and other metrics.
- Contract Administration and Management: Continuously improve and develop the Scope of Services and Contract capabilities and ensure implementation to meet market requirements and contract Service Level Agreements. Monitoring and amendment of facilities and approvals as required by the company from time to time. This will include a structured reporting framework comprising relevant role players in a regular update of compliance and performance.
- Ensure total compliance with the Company's QSMS and HSE Systems (general operations).
- Ensure company general management standards are fit for each contract and complies with contract requirements.
- Travelling duties as required from time to time for contact with company/group contracts.
- Active contributor to the business planning and budgeting processes.
- Provide oversight of Contract Training Delivery and ensure that the highest standards are met for all aspects of contract training.
- Ensure all training by SATA and third-party providers are delivered to SATL and the Clients' expectations in accordance with agreed contracts and the SATL Contract Training Delivery Policy, including the liaison between SATA and SATL.
- Strategic Integration: Continuous collaboration with commercial team to identify and assist with executing business development initiatives, preparing business cases and tenders (with emphasis on correct cost modelling), and pursuing innovative training solutions aligned with the academy's strategic direction. This will include assistance with acquisition and implementation of any business development systems identified, e.g., new simulators and competencies within the academy.
- Proven Business Development management experience at a senior level.
- Financial management/reporting and analysis skills.
- Strategic planning and resource management skills.
- Strong leadership and motivational ability.
- Skilled in developing and reviewing complex technical requirements and proposals.
- Excellent interpersonal skills with the confidence to influence all internal stakeholders and external bodies recognising cultural, legal and regional diversity.
- Thorough understanding of Civil Aviation Regulations.
- Good understanding of International Aviation Regulations.
The following list of qualifications is essential to fill the position:
- General Management/Aviation/Business Development Degree or Diploma.
- Pilot with Instructor Rating (preferable).
- Successful past performance (5 years) in business development or executive management experience, including building customer/industry relationships & intelligence, developing account strategies and leading client acquisition initiatives & senior level negotiations in the commercial aviation contracts or similar sectors.
- Understanding of the technical and operational requirements for helicopter/fixed wing support services to the Aviation Training Services, both civilian and military.
- Understanding of the Utility, Mining, O&G exploration & HEMS contracts sectors (advantageous).
- Experience in international contract negotiations & developing effective business relationships with multiple international end users, customers, partners, OEMs and Government Institutions in the aviation (Rotor & Fixed Wing).
The above position will be filled in accordance with the Recruitment and Selection Policy to achieve the Groups Objectives and Goals. Should you not receive a response within 2 weeks, please consider your application unsuccessful.
Applicants must submit their CV by Wednesday, 17 September 2025.
This summary and its contents are the sole property of Starlite Aviation Group. Any unauthorised reproduction or modification of this information and contents without the express written permission from Starlite Aviation Group is prohibited and may result in legal action.
#J-18808-LjbffrGroup Training Officer
Posted 2 days ago
Job Viewed
Job Description
Location: Durban
Industry: Packaging
RPO Recruitment's client is seeking a dynamic and experienced Group Training Officer to join their team in Durban, within the packaging industry. The Group Training Officer will be responsible for coordinating and delivering training programs to employees across the organization, ensuring compliance with industry standards and requirements.
Key Responsibilities:- Develop and implement training programs for employees at all levels within the organization.
- Coordinate training schedules and venues, ensuring all employees have access to necessary training.
- Monitor and evaluate the effectiveness of training programs and make recommendations for improvements.
- Ensure compliance with industry regulations and internal policies.
- Collaborate with department managers to identify training needs and develop tailored programs to address them.
- Provide guidance and support to employees throughout the training process.
- Maintain accurate records of training activities, attendance, and results.
- Stay current on industry trends and best practices in training and development.
- Bachelor's degree in Human Resources, Training and Development, or a related field.
- Minimum 3 years of experience in training and development, preferably within the packaging industry.
- Strong knowledge of training methodologies and best practices.
- Excellent communication and interpersonal skills.
- Ability to work effectively with employees at all levels within the organization.
- Proficient in Microsoft Office and other relevant software programs.
Salary: negotiable.
Our client is offering a highly competitive salary for this role based on experience.
Apply for this role today, contact Shannon Thomson and Jamie-lee McCallum at RPO Recruitment or on LinkedIn.
You can also visit the RPO Recruitment website: rporecruitment.us or email us your CV: .
#J-18808-LjbffrBe The First To Know
About the latest Training staff Jobs in Durban !
Training Officer (Technical)
Posted 24 days ago
Job Viewed
Job Description
Job category: Human Resources and Recruitment
Location: Durban
Contract: Permanent
Remuneration: Market Related
EE position: No
About our companyCity Logistics understands supply chains and the importance of adding maximum value, as well as providing cost-effective solutions and the highest service levels. Our extensive network throughout Southern Africa has been developed over 30 years, offering an exclusive supply chain solution, specializing in client and fleet requirements. This typically consists of a dedicated pool of vehicles and staff customized to the client’s operational needs, enabling the client to share the benefits of our procurement, maintenance and risk management capacity. We are passionate about what we do, passionate about Retail and service excellence. Let us be part of your solution.
IntroductionCity Logistics is currently recruiting for an experienced and qualified Training Officer (Technical) to join their team in Durban.
Responsibilities- Research, develop and design training programs to meet business requirements.
- Update existing training material periodically to ensure that it constantly meets business requirements and that the changes are accurately reflected.
- Ensure that the process for developing material is followed for the quality assurance principles to be adhered to.
- Deliver training as per training rollout plan to employees of City Logistics (Classroom, online).
- Ensure that all logistics for training are made and communicated timeously to the relevant parties.
- Ensure all training-related documents, including registers, assessments, invoices, POE’s are submitted accurately and within the time frame agreed upon.
- Responsible for upkeeping all training files to ensure accurate record keeping and reporting.
- Liaising with external training service providers.
- Conduct inductions for new employees.
- Provide training on new business challenges, system upgrades, or operational changes that impact technical workflows.
- Stay up-to-date with industry trends and advancements in technical tools, software, and training methodologies.
- Ensure that technical content is delivered in a clear and effective manner, tailored to different learning styles and technical skill levels.
- Matric.
- Excellent communication in English as well as one African language.
- Exceptional communication and facilitation skills.
- Presentation skills (written and verbal).
- High aptitude for research.
- Experience in technical training.
- Familiarity with data analytics, systems integration, and troubleshooting processes.
- Passion for the development of people.
- High computer competence in Word, Excel, PowerPoint and MS Teams.
- Very strong administrative and organizational skills.
- Ability to work in a multi-dimensional environment.
- Strong organizational and project management skills, with the ability to manage multiple training programs and timelines simultaneously.
- Ability to track and report on the success and outcomes of training programs.
- Respect and Care: Always show respect, care for and treat everyone fairly, put people first.
- Integrity and Loyalty: Display loyalty, display integrity, do the right thing always!
- Can Do: Must have a can-do attitude, believe in yourself, and live out our values always.
- Continuous Improvement: Must be dedicated to continuous improvement, be innovative and constantly learning to keep ahead.
Training officer (technical)
Posted today
Job Viewed
Job Description
Group training officer
Posted today
Job Viewed