426 Training Staff jobs in South Africa

Overview

Training Specialist 8/8/25 Johannesburg, ZAF, 33633 Onsite Position

Company Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

Delivering high quality training services at an exemplary standard is our goal. You will train customers and employees in using Modular Mining products by using audio/visuals, in-seat, classroom and hands-on training methods to improve system usage and improve customer value. Develop and conduct training on MMS products, conduct UATs, advise/assist customers on the use of IntelliMine applications, trouble-shoot and test applications. Design and deliver training packages to enable use of and enhance Modular supplied products. Ensure training packages are competency based and are assessed with a variety of tools to ensure competency is achieved.

Ability to frequently travel throughout involving upwards of 75% of your time.

• System Troubleshooting – Problem solve IntelliMine application errors, applying troubleshooting techniques to verify user system functionality.
• Training Support – Enhance customer competencies by providing training and support to develop client skills that enable optimal product usage and generate profitable revenues for MMSA. Provides assistance to Sales staff in the generation of training quotes and proposals.
• Customer Support – Provide high quality professional training support for customers across all Modular products, developing procedures and standards for customer sites.
• Technical Support – Provide dispatch operational direction to internal and external customers during deployment of new systems and products by providing best practice training standards and procedures.
• Training Delivery – Develop training modules by creating documentation, audio visual and other tools to enable the delivery of professional training to generate profitable MMSA revenue.
• Safety – Adheres to safe working practices on-site and in the office, considers safety of self and others, reports safety incidences or unsafe practices, assesses risks and reports/remedies unsafe conditions.
• Training – Mentoring; assists in the development of more junior trainers, provides feedback on performance, and provides training and guidance to others within the office on the functionality of Modular products.

• Relevant tertiary degree
• 3 years’ experience in training on Modular products and services
• 3 years’ experience in the development and delivery of training packages
• 3 years’ experience in mining operations
• Second language is an advantage
• Previous truck dispatching experience highly desirable with Modular product or similar

Workplace Culture and Values – Our company is committed to fostering a meritocratic culture where all employees are empowered to excel, grow, and contribute to our collective success. We embed the following core values and behaviours into our everyday work environment:

• Failing Forward Fast: We encourage making decisions quickly, learning from mistakes, and applying those lessons to future initiatives. We see setbacks as opportunities for growth and innovation.
• Coaching Culture: We believe in setting mutual goals and priorities, providing honest and constructive feedback regularly. This approach supports continuous development and strong team collaboration.
• Pioneering Spirit: We seek out opportunities for innovation and are not afraid to push boundaries. We embrace new ideas and strategies to overcome challenges and stay ahead in the industry.
• Proactive Urgency: We take ownership of our responsibilities, actively seeking opportunities and addressing issues proactively. We respect deadlines and time commitments, ensuring we deliver impactful results efficiently.

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to achieve financial success and to ignite positive and meaningful change within our society.

Job Purpose

Responsible for transferring the correct product, processing, legislative, behavioural, and systems knowledge to staff, ensuring they are adequately prepared to function in various Discovery Commission positions. Accountable for creating, designing, and developing training content and e-learning courses using various software programs.

Key Responsibilities:

1. Facilitate training interventions and related projects within the Commission team.
2. Manage the yearly training plan to meet all deliverables within deadlines, updating regularly as needed.
3. Identify leadership and staff development needs and facilitate sessions aligned with business strategy.
4. Design, develop, and report on online courses using relevant software and systems.
5. Develop assessments, including written and online, such as monthly incentive and induction assessments, ensuring quality assurance prior to deployment.
6. Capture training statistics monthly to ensure compliance with skills development requirements and compile learning reports.
7. Maintain and update learning materials and content platforms like Pinpoint.
8. Manage the full induction training process for the Business Unit, from design to ensuring staff competence and meeting iQS objectives.
9. Deliver ad hoc training requests and assist with administrative functions related to training.
10. Compile and report on training administration before and after sessions, maintaining records.

Job / Role Requirements

Work Experience

Required: 12-24 months experience within Discovery.

Preferred: 3-4 years in a senior training consultant role.

Education / Qualifications / Accreditations:

• Matric
• Advanced MS Office Skills
• E-learning software development knowledge/certification

Preferred: Relevant tertiary qualification.

Personal Attributes:

• Values-driven
• Optimistic
• Learns quickly
• Resilient
• Trustworthy
• People savvy
• Results-oriented
• Problem solver

Leadership Attributes:

• Inspire and live the company values
• Humble and respectful
• Care for others
• Focus on business case
• Action-oriented
• Value people as assets
• Create high-performance environments
• Set ambitious goals and uphold high standards
• Excellent communicators
• Continuous learners
• Open-minded yet confident in beliefs

EMPLOYMENT EQUITY

The Company’s Employment Equity Plan and Targets will be considered during recruitment. We encourage applications from people with disabilities as part of our commitment to equal opportunities.

Job Location (Short): Johannesburg, ZAF,

Requisition ID: 33633

Onsite or Remote: Onsite Position

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics, and medical, through its many brands and subsidiaries, including Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.

Delivering high-quality training services at an exemplary standard is our goal. You will train customers and employees in using Modular Mining products through audio/visuals, in-seat, classroom, and hands-on training methods to improve system usage and customer value. Develop and conduct training on MMS products, conduct UATs, advise/assist customers on the use of IntelliMine applications, troubleshoot and test applications. Design and deliver training packages to enable the use of and enhance Modular supplied products. Ensure training packages are competency-based and assessed with various tools to ensure competency is achieved.

Ability to frequently travel, involving upwards of 75% of your time.

System Troubleshooting
Problem solve IntelliMine application errors by applying troubleshooting techniques to verify user system functionality.

Training Support
Enhance customer competencies by providing training and support to develop client skills that enable optimal product usage, generating profitable revenues for MMSA.
Assist sales staff in generating training quotes and proposals.

Customer Support
Provide high-quality professional training support for customers across all Modular products, developing procedures and standards for customer sites.

Technical Support
Provide operational guidance during deployment of new systems and products, establishing best practice training standards and procedures.

Training Delivery
Develop training modules, documentation, audiovisual, and other tools to enable professional training delivery and generate revenue.

Safety
Adhere to safe working practices both on-site and in the office, report safety incidents or unsafe practices, assess risks, and report/remedy unsafe conditions.

Training
Mentor and develop junior trainers, provide feedback, and offer training and guidance within the office on Modular products.

Relevant tertiary degree.
3 years’ experience in training on Modular products and services.
3 years’ experience in developing and delivering training packages.
3 years’ experience in mining operations.
Second language an advantage.
Previous truck dispatching experience with Modular products or similar is highly desirable.

Workplace Culture and Values:

Our company is committed to fostering a meritocratic culture where all employees are empowered to excel, grow, and contribute to our collective success. We embed core values and behaviors into our work environment:

• Failing Forward Fast: We encourage quick decision-making, learning from mistakes, and applying lessons to future initiatives. We view setbacks as growth opportunities.
• Coaching Culture: We set mutual goals, provide honest feedback, and support continuous development and strong team collaboration.
• Pioneering Spirit: We seek innovation, embrace new ideas, and push boundaries to stay industry leaders.
• Proactive Urgency: We take ownership, seek opportunities, address issues proactively, respect deadlines, and deliver impactful results efficiently.

This culture promotes a dynamic, supportive, and innovative work environment where individual contributions drive collective success.

We are looking for a Sales Trainer to design and deliver educational programs for our sales teams.

Sales Trainer responsibilities include conducting skills gap analyses, preparing learning material and evaluating results after each training session. For this role, you will work closely with our salespeople to identify challenges they face on-the-job and recommend ways to increase productivity.

Ultimately, you will help increase the overall performance of our sales teams and ensure they have the skills to achieve their goals.

Learning & Development

• Conduct training needs analysis
• Develop, compile and maintain training manuals, records and support materials as needs arise, ensuring that material remains current and relevant
• Create, schedule and deliver training programmes focused on learning methods and based on employee needs, business priorities and best practice
• Monitor and evaluate the effectiveness of training by deploying measurement and feedback tools that track outcomes and ensure alignment of objectives as well as to assess learners
• Provide technical support and expertise through query resolution in support of the business in overall development of employees
• Provide support with regard to new projects and technology
• Design learning material by applying innovative techniques and best practices for effective delivery of content
• Design and maintain functional and technical learning programme content and assessments
• Design e-learning material (storyboards)
• Design infographics, graphics, presentations and other
• Develop e- Learning material to meet the defined and intended outcome of the training and suggest further action (i.e. observations)
• Align learning material to meet best practices for learning
• Develop programme content in line with quality standards for quality implementation purposes
• Upload and test signed-off learning material on the LMS
• Ensure learner understanding of material/subject matter by designing and developing assessment tools (pre and post) to assess strengths and developmental areas
• Advise leadership on development issues based on the outcome of the assessments and provide reports to business on development gaps and completion rates
• Ensure that assessments meet the agreed quality standards

Project Management

• Initiate requested project y arranging and conducting kick-off meetings with relevant business units
• Conduct needs assessments on training needs as required/identified by business by asking relevant questions, why, how, what etc.)
• Consult with business areas to agree on reasonable and achievable deadlines
• Facilitate joint analysis and design sessions, conduct business interviews and other information gathering techniques in order to determine learning material requirements
• Develop and present a sales training proposal and plan based on the needs assessment and make sound recommendations/provide effective and quality solutions to meet the identified need
• Implement training and development plans
• Plan and implement learning programmes
• Coordinate resources associated with the design, development, testing and implementation phases of course content to ensure quality deliverables
• Ensure that all proposals, training material, project milestones are signed off by the HR Director
• Monitor achievement of project deliverables on a weekly basis and report on project status to the HR Manager/HR Director
• Escalate any unresolvable queries/issues/challenges to the HR Manager/HR Director

Capability B ilding 

• Discuss and explain feedback to the relevant business units to improve the overall quality of service.

• Map the need for training and refresher programs to be initiated
• Design capacity development interventions in collaboration with business units and coordinate the implementation of learning programs and coaching activities to address areas of development.
• Ensure targeted communication and capacity building programs in the performance management process to enable managers to effectively evaluate and measure individual and team performance and to optimize performance and productivity.
• In liaison with the Business Unit Managers and Talent Management teams, contribute to the implementation and management of employee development and talent management initiatives to address performance gaps related to capacity/knowledge gaps among employees.
• Prepare and analyze Performance Improvement reports for the Management team to review.
• Utilize reports on performance results for the development of action plans for agents.
• Provide feedback and input into enhancements of processes, training and systems based on trends.
• Fostering a culture of results, innovation, and quality assurance within the organisation.

Wo k collaboratively  
Build a culture of respect and understanding across the organisation
• Recognise outcomes which resulted from effective collaboration between teams
• Build cooperation and overcome barriers to information sharing, communication, and collaboration across the organisation
• Facilitate opportunities to engage and collaborate with internal and external stakeholders to develop joint solutions

• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained 
• Demonstrate consistent application of internal procedures 
• Plan and prioritise, demonstrating abilities to manage competing demands 
• Demonstrate abilities to anticipate and manage change 
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organizational needs