Manager - Training/Learning and Development

Durban, KwaZulu Natal ABC Worldwide

Posted 23 days ago

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Job Description

Job Title: Manager - Learning & Development
Location: Durban, South Africa (On-site)
Working Hours: Primarily South African business hours, with flexibility to work US hours when required.

About the Role
We are seeking a dynamic and experienced Learning & Development Manager to lead, design, and deliver our L&D programmes. This role will oversee the full training lifecycle—from needs analysis and content creation to facilitation and evaluation—ensuring our employees are equipped with the skills to excel. The successful candidate will work on-site in Durban and play a strategic role in shaping our organisational learning culture.

Key Responsibilities

  • Lead the Learning & Development function, aligning training initiatives with business objectives.
  • Design, develop, and implement leadership development programmes.
  • Oversee the Learning Management System (LMS) and instructional design processes.
  • Facilitate engaging training sessions for various levels of the organisation.
  • Partner with stakeholders to identify skills gaps and recommend tailored solutions.
  • Manage the evaluation of training programmes to ensure effectiveness and continuous improvement.
  • Lead and mentor the L&D team, fostering innovation and professional growth.

Candidate Requirements

  • Proven experience in Leadership Development .
  • Proficiency in Learning Management Systems and Instructional Design .
  • Strong skills in Training Facilitation and Instructional Delivery .
  • Exceptional communication, presentation, and interpersonal skills.
  • Minimum of 2 years in a management or Head of Department role within L&D.
  • Ability to work on-site in Durban .
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Training & Development Coordinator (Centre-Based, Umhlanga – Durban)

Durban, KwaZulu Natal The Faculty

Posted 1 day ago

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Job Description

Location : Office-Based – Umhlanga, Durban
Type
: Permanent
Start Date
: Immediate
Salary
: R10 000 – R17 000 per month (depending on shift, experience and qualifications)

We are seeking dynamic and highly organised Training & Development Coordinators to join our centre-based team in Umhlanga . This role blends instructional quality cont rol with light operational oversight , ensuring our tutors deliver exceptional learning experiences and maintain the highest standards of professionalism.

?Key Responsibilities:

  • Quality Control
    • Monitor live and recorded teaching sessions to ensure consistency in delivery, use of approved methodologies, and learner engagement.
    • Evaluate tutor performance based on punctuality, lesson preparedness, adherence to syllabus, professionalism, and background/set-up compliance.
    • Conduct regular quality assurance checklists, providing coaching and constructive feedback to tutors to drive continuous improvement.
    • Ensure all tutors maintain classroom standards, including effective time management, appropriate attire, and professional virtual/physical presentation.
  • Operational Coordination
    • Lead a team of tutors operationally, acting as the first point of contact for daily escalations and support.
    • Oversee scheduling to ensure tutors enter classes on time and are logged into sessions as per rostered expectations.
    • Liaise with the scheduling and HR teams regarding absenteeism, performance issues or policy breaches.
  • Reporting & Administration
    • Maintain accurate and up-to-date records, including shift reports, master lists, and quality reports, in line with Company policies.
  • Team Leadership
    • Lead, guide, and support a team of teachers.
    • Handle scheduling, training, quality assurance, and performance evaluation of team members.

Requirements:

  • Bachelor's Degree in any field
  • Ideally looking for 2–3 years’ experience in a leadership or training, coaching, or quality assurance role.
  • Must reside within a 20 km radius of Umhlanga, KZN

️Working Hours:

  • Monday - Thursday 07:00 - 19:00 SAST
  • Monday - Thursday 19:00 - 07:00 SAST
  • Friday - Sunday 07:00 - 19:00 SAST
  • Friday - Sunday 19:00 - 07:00 SAST

Remuneration

  • R10 000 – R17 000 per month (based on shift, experience and qualifications)

Other: Must be able to work centre-based full-time from our Umhlanga offices. Flexibility to work shifts where operationally required.

POPI Disclaimer: By applying for this position, you consent to The Faculty collecting and processing your personal information as part of the recruitment process. Your data will be treated per the Protection of Personal Information Act (POPIA). Please get in touch with us directly if you wish to withdraw your consent or have any queries about how your information is handled.

#J-18808-Ljbffr
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Training & Development Coordinator (Centre-Based, Umhlanga – Durban)

Umhlanga Rocks, KwaZulu Natal The Faculty Online Learning Group

Posted 10 days ago

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Job Description

Location : Office-Based – Umhlanga, Durban

Type : Permanent

Start Date : Immediate

Salary : R10 000 – R17 000 per month (depending on shift, experience and qualifications)

We are seeking dynamic and highly organised Training & Development Coordinators to join our centre-based team in Umhlanga . This role blends instructional quality cont rol with light operational oversight , ensuring our tutors deliver exceptional learning experiences and maintain the highest standards of professionalism.

?Key Responsibilities

  • Quality Control
    • Monitor live and recorded teaching sessions to ensure consistency in delivery, use of approved methodologies, and learner engagement.
    • Evaluate tutor performance based on punctuality, lesson preparedness, adherence to syllabus, professionalism, and background/set-up compliance.
    • Conduct regular quality assurance checklists, providing coaching and constructive feedback to tutors to drive continuous improvement.
    • Ensure all tutors maintain classroom standards, including effective time management, appropriate attire, and professional virtual/physical presentation.

  • Operational Coordination
    • Lead a team of tutors operationally, acting as the first point of contact for daily escalations and support.
    • Oversee scheduling to ensure tutors enter classes on time and are logged into sessions as per rostered expectations.
    • Liaise with the scheduling and HR teams regarding absenteeism, performance issues or policy breaches.

  • Reporting & Administration
    • Maintain accurate and up-to-date records, including shift reports, master lists, and quality reports, in line with Company policies.

  • Team Leadership
    • Lead, guide, and support a team of teachers.
    • Handle scheduling, training, quality assurance, and performance evaluation of team members.
Requirements

  • Bachelor's Degree in any field
  • Ideally looking for 2–3 years’ experience in a leadership or training, coaching, or quality assurance role.
  • Must reside within a 20 km radius of Umhlanga, KZN

️Working Hours

  • Monday - Thursday 07:00 - 19:00 SAST
  • Monday - Thursday 19:00 - 07:00 SAST
  • Friday - Sunday 07:00 - 19:00 SAST
  • Friday - Sunday 19:00 - 07:00 SAST

Remuneration

  • R10 000 – R17 000 per month (based on shift, experience and qualifications)

Other: Must be able to work centre-based full-time from our Umhlanga offices. Flexibility to work shifts where operationally required.

POPI Disclaimer: By applying for this position, you consent to The Faculty collecting and processing your personal information as part of the recruitment process. Your data will be treated per the Protection of Personal Information Act (POPIA). Please get in touch with us directly if you wish to withdraw your consent or have any queries about how your information is handled. #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Training & development coordinator (centre-based, umhlanga – durban)

Durban, KwaZulu Natal The Faculty

Posted today

Job Viewed

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Job Description

permanent
Location : Office-Based – Umhlanga, DurbanType : PermanentStart Date : ImmediateSalary : R10 000 – R17 000 per month (depending on shift, experience and qualifications) We are seeking dynamic and highly organised Training & Development Coordinators to join our centre-based team in Umhlanga . This role blends instructional quality cont rol with light operational oversight , ensuring our tutors deliver exceptional learning experiences and maintain the highest standards of professionalism. ?Key Responsibilities: Quality Control Monitor live and recorded teaching sessions to ensure consistency in delivery, use of approved methodologies, and learner engagement. Evaluate tutor performance based on punctuality, lesson preparedness, adherence to syllabus, professionalism, and background/set-up compliance. Conduct regular quality assurance checklists, providing coaching and constructive feedback to tutors to drive continuous improvement. Ensure all tutors maintain classroom standards, including effective time management, appropriate attire, and professional virtual/physical presentation. Operational Coordination Lead a team of tutors operationally, acting as the first point of contact for daily escalations and support. Oversee scheduling to ensure tutors enter classes on time and are logged into sessions as per rostered expectations. Liaise with the scheduling and HR teams regarding absenteeism, performance issues or policy breaches. Reporting & Administration Maintain accurate and up-to-date records, including shift reports, master lists, and quality reports, in line with Company policies. Team Leadership Lead, guide, and support a team of teachers. Handle scheduling, training, quality assurance, and performance evaluation of team members. Requirements: Bachelor's Degree in any field Ideally looking for 2–3 years’ experience in a leadership or training, coaching, or quality assurance role. Must reside within a 20 km radius of Umhlanga, KZN ️Working Hours: Monday - Thursday 07:00 - 19:00 SAST Monday - Thursday 19:00 - 07:00 SAST Friday - Sunday 07:00 - 19:00 SAST Friday - Sunday 19:00 - 07:00 SAST Remuneration R10 000 – R17 000 per month (based on shift, experience and qualifications) Other: Must be able to work centre-based full-time from our Umhlanga offices. Flexibility to work shifts where operationally required. POPI Disclaimer: By applying for this position, you consent to The Faculty collecting and processing your personal information as part of the recruitment process. Your data will be treated per the Protection of Personal Information Act (POPIA). Please get in touch with us directly if you wish to withdraw your consent or have any queries about how your information is handled. #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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