Field Service Technician – LCS Millwright

Kempton Park, Gauteng R400000 - R800000 Y Xylem

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Job Description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary
The role will be responsible for initiating and executing field service activities at customer sites in a safe and efficient manner. This role works with more advanced and multi/complex systems, proactively troubleshoots systems, works with mechanical, electrical, diesel equipment conditions, conducts preventative maintenance and parts inventory, and anticipates and corrects safety issues (both Company and Customer owned equipment). Has direct interfacing with customer and may be responsible for work in multiple systems/locations/customers.

Responsibilities

  • Carry out professional service and emergency repair work on pumping and associated equipment at the customers' premises and at the workshop.
  • Maintain all relevant documentation and reports for work undertaken, consistent with company policies and quality assurance procedures.
  • Maintaining working environment and vehicle so that it conforms to all necessary ESH requirements.
  • On-site commissioning and control panel settings to application requirements.
  • Inspect and test products prior to dispatch to customers.
  • Maintain service records using written records for future reference and to comply with all Quality Assurance Procedures.
  • Provide timely and accurate advice and feedback to support staff and customers on service and product related issues both orally and in writing where required.
  • Participate in departmental meetings and provide input on rental activities.
  • Actively participate in audits for QA and ESH systems and practices.
  • Perform standby duties.
  • To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.
  • Create and maintain safe working environment and culture within the organization

Requirements

  • National Senior Certificate or equivalent.
  • Qualified Millwright with exposure to diesel engines.
  • Minimum of 5 years' experience, of which 3 years must be in a customer facing field service environment.
  • Exposure to 400V control systems essential. Exposure to auto electrical control circuits will be beneficial.
  • Proficient in the MS office suite of programs.
  • Exposure to CAT, Perkins, and Volvo industrial engines.
  • Valid driver's licence Code 08 or higher.
  • Valid passports and willingness to travel.

High Impact Behaviors

  • Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.
  • Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
  • Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.

Skills & Competencies

  • Excellent problem-solving abilities.
  • Excellent communication skills
  • Demonstrated ability to identify, locate and repair faults in auto-electrical control equipment.
  • Be able to work in a team environment.
  • Result orientated, whilst still being committed to fulfilling the requirements of Xylem's QA and ESH
  • programs.
  • Passionate about continuous improvement and service excellence.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

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Field Service Technician - LCS Millwright

Kempton Park, Gauteng Xylem

Posted 11 days ago

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Job Description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
**Job Summary:**
The role will be responsible for initiating and executing field service activities at customer sites in a safe and efficient manner. This role works with more advanced and multi/complex systems, proactively troubleshoots systems, works with mechanical, electrical, diesel equipment conditions, conducts preventative maintenance and parts inventory, and anticipates and corrects safety issues (both Company and Customer owned equipment). Has direct interfacing with customer and may be responsible for work in multiple systems/locations/customers.
**Responsibilities:**
+ Carry out professional service and emergency repair work on pumping and associated equipment at the customers' premises and at the workshop.
+ Maintain all relevant documentation and reports for work undertaken, consistent with company policies and quality assurance procedures.
+ Maintaining working environment and vehicle so that it conforms to all necessary ESH requirements.
+ On-site commissioning and control panel settings to application requirements.
+ Inspect and test products prior to dispatch to customers.
+ Maintain service records using written records for future reference and to comply with all Quality Assurance Procedures.
+ Provide timely and accurate advice and feedback to support staff and customers on service and product related issues both orally and in writing where required.
+ Participate in departmental meetings and provide input on rental activities.
+ Actively participate in audits for QA and ESH systems and practices.
+ Perform standby duties.
+ To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. · Create and maintain safe working environment and culture within the organization
**Requirements:**
+ National Senior Certificate or equivalent.
+ Qualified Millwright with exposure to diesel engines.
+ Minimum of 5 years' experience, of which 3 years must be in a customer facing field service environment.
+ Exposure to 400V control systems essential. Exposure to auto electrical control circuits will be beneficial.
+ Proficient in the MS office suite of programs.
+ Exposure to CAT, Perkins, and Volvo industrial engines.
+ Valid driver's licence Code 08 or higher.
+ Valid passports and willingness to travel.
**High Impact Behaviors:**
+ Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.
+ Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
+ Results Driven Performance: High performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.
**Skills & Competencies**
+ Excellent problem-solving abilities.
+ Excellent communication skills
+ Demonstrated ability to identify, locate and repair faults in auto-electrical control equipment.
+ Be able to work in a team environment.
+ Result orientated, whilst still being committed to fulfilling the requirements of Xylem's QA and ESH
+ programs.
+ Passionate about continuous improvement and service excellence.
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
This advertiser has chosen not to accept applicants from your region.

Service Section Manager Field Service Global Grade 13

Isando, Gauteng Barloworld Equipment

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Job Description

Key Output

  • Achievement of a team environment that enables maximum productivity and profitability (includes management of HR value chain)

  • Performance management of team

  • Competency development of team

  • Staffing and safety of team and environment

  • Achievement of team financial targets and Key Performance Indicators (KPI's)

  • Effective control of team expenses

  • Effective control of Work-in-Progress

  • Ensure section outputs comply with OEM standards

  • Apply Barloworld Equipment leadership philosophy

  • Apply warranty policies and procedures including warranty decisions and service warranty investigations.

  • Effective relationship building with external and internal customers

  • Ensure outputs of service audits are achieved

  • Reporting of team KPI's and prospects

  • Ensure effective self-management and performance ownership

  • Maintain all levels of standards and procedures as per ISO 9001: 2015 and contamination control standards

Qualification, Experience and Competencies

  • Qualified Artisan or Applicable Engineering Diploma/Degree

  • Minimum 3 years management experience in the customer interface.

  • High level of computer literacy (including relevant SAP exposure).

  • Good knowledge of earthmoving equipment and relevant industry

  • Good communication skills (written, verbal and presentation)

  • Effective negotiation skills

  • Ability to work independently, under pressure and meeting deadlines

  • Willing to travel as and when required

  • Show initiative by thinking creatively

  • High level of computer literacy (including relevant SAP)

  • Strong technical background from a mechanical engineering perspective

  • Experience in managing warranty process

  • Financials for non-financial managers

  • Exposure to business planning budgeting processes

  • People management skills and experience

  • Sound business communication skills (negotiation, presentation etc.)

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Sales and Technical Support

Kempton Park, Gauteng R180000 Y Big Country 4x4

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Job Description

Sales and Technical - 4x4 fitment

Big Country 4x4 is looking for a technically minded person who has experience with 4x4 fitments. The role will be a mix between sales and managing fitment of our products.

Job Type: Full-time

Pay: From R15 000,00 per month

Ability to commute/relocate:

  • Kempton Park, Gauteng: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Please write a small paragraph describing why you are suited for this job.

Language:

  • English (Preferred)

Work Location: In person

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Field Service Technician

Johannesburg, Gauteng Gap Consulting

Posted 24 days ago

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Job Description

Minimum Requirements:
  • Must have a minimum of 3 years experience as a Field Service Technician in the Transport & Logistics Industry
  • Experience in Refrigeration & Mechanical & Auto Electrical work will be essential
  • Relevant Technical Qualification | Trade Test is essential
  • Strong Diagnostic and repair skills across multiple technical disciplines
  • Valid Driver's License
Salary Structure:
  • Competitive, market-related salary package (based on experience)
  • Benefits
  • 13th Cheque
  • Standby Allowance
(Only suitable candidates will be shortlisted and contacted within 14 days)
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Field Service Technician

Midrand, Gauteng Staff Solutions Recruitment

Posted 27 days ago

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Job Description

Were looking for a skilled and self-motivated Field Service Technician. In this role, youll provide technical support to clients, perform repairs, and commission equipment. You will also play a key part in ensuring compliance, maintaining records, and supporting both internal teams and customers on-site and remotely.

Duties:
  • Report to client in writing and record keeping of repairs and returns
  • Prepare, submit and record keeping of warranty claims
  • Telephonic and on-site support for customers
  • Internal sales technical support
  • Maintain ISO requirements
  • Commissioning of equipment
  • Problem evaluation on specific applications where equipment is used
  • Attend to breakdowns
  • Ability to travel away from home, after hours, and cross border support
  • Assist with spare stock control and warehousing
  • Assist with customer quotes when required
  • Adhoc duties as required by Manager


Requirements:
  • Qualified Electrician or Technician with an N3 Certificate or National Diploma in Electrical Engineering
  • Practical experience in Control Systems , with exposure to Electronics and/or Pneumatics
  • Minimum of 3 years hands-on experience in Control Systems
  • Valid Drivers License required

Contract to permanent
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Field Service Technician

Johannesburg, Gauteng The Legends Agency

Posted 9 days ago

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Job Description

Field Service Technician
Keep vital vacuum and air systems running while building strong customer relationships.
Johannesburg (Gauteng) R20,000 - R30,000 per month basic (CTC R35,000 - R40,000) Benefits: provident fund, group life cover, company bakkie, and phone

About Our Client
A leading specialist in vacuum and air solutions, serving industries such as food processing, automotive, chemicals/pharma, plastics, medical, and water/wastewater. They combine technical excellence with a consultative approach to service and after-sales support. With a growing footprint in Gauteng and across Africa, this is an opportunity to join a dynamic team where you can develop both your technical and commercial skills.

The Role: Field Service Technician
As a Field Service Technician, you'll be the trusted on-site expert for air compressors, vacuum pumps, and related systems. You'll keep mission-critical equipment running smoothly, while also identifying opportunities to grow service contracts, spares, and system sales. This role blends technical problem-solving with customer relationship building to ensure long-term success.

Key Responsibilities

  • Minimum 3-5 years hands-on experience servicing, installing, and repairing air compressors, vacuum pumps, or similar equipment

  • Diagnose and troubleshoot technical issues, delivering clear recommendations and solutions

  • Manage service schedules, communicate professionally with clients, and complete reports on time

  • Build and maintain strong relationships with engineers, technicians, and maintenance teams

  • Identify new opportunities, cold-call prospects, and contribute to achieving sales targets for service contracts, repairs, and equipment

  • Track completed services and encourage repeat servicing to improve customer retention

  • Collaborate with the sales team on territory strategies and opportunities

  • Travel as needed (including occasional cross-border trips), ensuring a valid passport is maintained

About You

  • National Diploma in Electrical, Mechanical, or Mechatronics Engineering, or Millwright trade qualification (preferred)

  • Proven technical knowledge of air compressors (essential); additional exposure to vacuum pumps, blowers, valves, or instrumentation advantageous

  • Strong commercial mindset, comfortable promoting service contracts, spares, and solutions on site

  • Clear, professional communicator with solid reporting and customer-facing skills

  • Proactive, organised self-starter with strong reasoning, problem-solving, and multitasking ability

  • Team player who can also work independently to achieve objectives without close supervision

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Field Service Technician

Johannesburg, Gauteng Job Match

Posted 9 days ago

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Job Description

Qualifications

Preference to technical qualifications: Electrical, Millwright or other Technical trade.

Experienced in end-user repairs of vacuum pumps, water pumps, compressors, valves, or other Industrial equipment 

Synopsis of the job

Field service on vacuum pumps and blowers at the customer site.

The candidate will also be expected to help grow the business while in contact with customers by providing excellent technical solutions and looking for opportunities to increase sales.

Job Description:

  • Must proficiently communicate with customers, verbally and via email daily
  • Candidate must be able to liaise with customers in a professional and courteous manner.
  • Calling on existing and new customers and maintaining relationships and growing the business with these customers
  • Identifying new prospects and cold calling on potential customers.
  • Setting and chasing ambitious sales targets and generate new pump sales.
  • Grow field service. This will include procuring active service contracts.
  • Tracking previous services completed and getting customers to service again with us.
  • Generate service repair sales for the workshops.
  • Generate new pump sales: spares, pumps and systems
  • On-site problem solving.
  • Install and repair vacuum pumps and systems on site.
  • May be required to travel in Africa. Must have a passport
  • Develop and implement strategies with the sales team.
  • Complete the required reports on time (weekly and monthly).
  • Develop relationships with the key role players– i.e., Technicians, Engineers, Maintenance Managers, Consultants, Contractors, Distributors and End users.
  • Give accurate and constant feedback to management

Skill Requirements

  • First Language Afrikaans is preferable as many of our customers prefer to communicate in Afrikaans.
  • Good technical skills and hands on.
  • Good communication skills, verbally and written
  • Professional
  • Team Player
  • Deadline driven
  • Accepts change
  • Can multitask successfully
  • Energetic and Motivated
  • Good reporting writing skills
  • Can work under pressure
  • Confident and have reasoning skills.
  • Self- starter, proactive individual
  • Results orientated and sales focused
  • Independent and able to stay focused on objectives and targets without intervention
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Field Service Assistant

Benoni, Gauteng R80000 - R120000 Y Optix

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Job Description

Job Advert Summary

We are seeking a highly skilled and motivated Field Service Assistant QC to join our dynamic team. The successful candidate will be responsible for providing support to Installation Partners as well as installing demo devices for the purpose of field-testing trials and POC's. Continuous monitoring of the vehicles will be required to determine if any configuration changes are needed. Detailed progress and feedback should be provided for data capturing and documentation purposes.

Minimum Requirements
  • Grade 12 or N3 in electrical engineering discipline or equivalent practical experience.
  • Proven experience as a Field Service Technician or in a similar role.
  • Strong technical knowledge in aftermarket devices e.g., dash cameras, fatigue monitoring systems, etc.
  • Excellent troubleshooting and problem-solving abilities.
  • Good communication skills.
  • Intermediate MS Office knowledge.
  • Ability to work with various device configuration tools.
  • Ability to work independently and manage time effectively.
  • Be available after hours and weekends if required.
  • Available to travel to customer sites (nationally and cross border).
  • Valid driver's licence.
  • Valid Passport.
  • Police clearance.
  • Medically fit as required by the mining industry.
  • Be able to work at heights and underground.
Duties & Responsibilities
  • Installation and Maintenance:

  • Install, configure, and commission devices at customer sites for the purpose of field testing and POC's.

  • Conduct routine maintenance and quality inspections to ensure optimal product performance.
  • Diagnose and troubleshoot technical issues to provide timely and effective solutions to all relevant stakeholders.
  • Set installation standards for all Optix products according to OEM specifications.

  • Partner Hardware Support:

  • Serve as the primary point of contact for Installation Partners during on-site visits.

  • Provide training to installation partners on the use and maintenance of our products when needed.
  • Respond to queries and resolve issues promptly.
  • Conduct online training and support to all Installation Partners.

  • Documentation:

  • Maintain accurate records of service activities, including service reports, installation documentation, and partner communications.

  • Collaborate with the Product Development team to document common issues and solutions.

  • Collaboration:

  • Work closely with the internal teams to provide technical expertise during pre-sales demonstrations and customer visits.

  • Collaborate with internal teams to relay customer feedback and contribute to product improvement.
  • Liaise with vehicle OEMs on specific requirements or when new models are released.
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Field Service Coordinator

Bedfordview, Gauteng CompuDynamics South Africa

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Job Description

Company Description

CompuDynamics South Africa provides comprehensive IT solutions for businesses, covering IT hardware/software sales, support, upgrades, and repairs. We offer network services, cloud solutions, server support, and customized application development. Our dedicated team of engineers supports clients both on-site and remotely. We cater to various sectors, including retail, warehousing, pharmacy, and petroleum, providing point of sale solutions, data recovery, security solutions, and IT consulting. Based in Bedfordview, we ensure seamless operations with 24/7 standby engineers and tailored SLA contracts.

Role Description

This is a full-time on-site role for a Field Service Coordinator located in Bedfordview. The Field Service Coordinator will be responsible for managing and scheduling field service operations, ensuring customer satisfaction, providing customer support and service, and maintaining clear and effective communication with clients. The coordinator will oversee service delivery, manage field technicians, and handle any issues that arise during field operations.

Qualifications

  • Field Service skills and experience
  • Customer Satisfaction, Customer Support, and Customer Service skills
  • Excellent Communication skills
  • Ability to manage and schedule field operations
  • Problem-solving and organizational skills
  • Experience in IT or a related field is a plus
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