91 Field Service jobs in South Africa

Field Service Scheduler

About the Role

Location South Africa Gauteng Wadeville Company Siemens Energy (Pty) Ltd Organization Gas Services Business Unit Service Europe & Africa Full / Part time Full-time Experience Level Experienced Professional

A Snapshot of Your Day

As a Field Service Scheduler for Africa, you will be responsible for managing and coordinating the deployment of Field Service personnel across the region, utilizing both within and outside of your subregion. Act as primary liaison for internal and external partners, ensuring effective communication between various departments.

How You’ll Make an Impact

• Lead and coordinate the resource planning for Service for planned and unplanned outages in a timely and accurate manner.
• Build strong partnerships and communication with the respective Centers of Competences within the Field Service global organization and with in-country Planners both in region Africa and Europe.
• Foster strong collaboration with the GS C and GS D GSO organizations especially with Project Management, Sales, and the O&M teams within your sub-region as well as with the central support teams in SO FST.
• Maintain a comprehensive understanding of all planned and completed outages across the countries in your region.
• Identify resource requirements, shortages, and surpluses, and collaborate with in-country teams and other regions to develop efficient staffing planning solutions.
• Work with Field Service Managers to ensure Field Service Engineers’ training needs, skills and skill level are up to date.
• Develop and oversee implementation and administration of department policies, systems, and procedures.
• Utilize digital tools such as Primavera, Polaris (SAP FSM or Salesforce FS Lightning), OnePM, TCTP and MySPGI to support and enhance resource planning as part of our digitalization efforts.

What You Bring

Client : Various Accounts / Platinum Health

PURPOSE :

Effective desktop support and management of incidents and requests as contracted by Platinum Health, including other IT requirements and projects. The incumbent needs to be located in the Limpopo area and will provide onsite support to various client locations and surrounding areas. Own reliable vehicle is a requirement due to the various locations supported.

Formal Education :

• Grade 12

Experience :

• 4-7 years’ experience in IT software and hardware support, including end-user support, troubleshooting skills, and networks exposure. Understanding of Service Level Agreements.

Technical / Legal Certifications :

• IT Diploma / certificate
• CompTIA A+
• CompTIA N+
• CompTIA Server+
• ITIL v3 Foundation Certification (advantageous)
• MCSE (Advantageous)

Key Performance Areas :

• End user support - Resolve logged incidents as per client contract.
• Deliver customer service - Communicate effectively, dress professionally, and display a positive attitude.
• Quality incident resolution - Ensure incidents are resolved on first contact within SLA.
• Compliance to rules - Follow all relevant policies and procedures.
• Data accuracy - Ensure data captured on Resolve IT is accurate and adheres to ITIL standards.
• Preventative maintenance - Identify potential risks and report to Team Lead.
• Hardware support - Deploy, monitor, repair, and support desktop and notebook hardware, manage Windows OS, Office software, printers, scanners, Faxes.
• Setup and testing - Setup desktop computers and peripherals, test network connections, install software.
• Diagnosis and troubleshooting - Ask targeted questions, guide users, conduct remote troubleshooting, test solutions.
• Application customization and testing - Customize desktop applications to meet standards, test computer systems.
• Policy adherence - Follow company policies and SOPs.
• Pre-installation audits - Conduct audits and optimize printer setups.
• Incident management - Use Resolve IT to close tasks in real time.
• Operational management - Manage expenses, tools of trade, standby and overtime as needed.

Other Requirements :

• Valid driver’s license (Code B) and minimum 5 years driving experience.
• Clear criminal record.
• Ability to work independently, with good communication and troubleshooting skills.

• Conduct on-site equipment installation, removal, adjustment, assembly, repair, modifying, measuring, data gathering, oil sampling and associated tasks on customer’s equipment as required.
• 80% of work is bearing related e.g., removal, installation, inspection, Rotor balancing, Shaft alignment.
• Promote BMG Field Services capability to prospective customers.
• Timorous liaison with Field Services Manager / Supervisor in respect of:
• Estimate of extent of work to complete proposed task
• Report on required services such as cranage, rigging, electrician etc
• Receipt of quotation from FS Supervisor for proposed scope of work and submission for approval to customer.
• Communicate order outcome to stakeholders.
• Inspection of problematic installations and equipment under suspicion of warranty or malfunction.
• Identification and reporting on nature of failure or its root cause and propose a remedy.
• Take on added duties such as data gathering, and analysis using SPM Condition Monitoring techniques and promote sales of condition monitoring equipment through demonstration thereof to a customer.

• Grade 12 or equivalent secondary education
• Valid Trade qualification
• 5 Years relevant heavy industry knowledge after qualifying in a relevant mechanical trade.
• Extensive bearing installation experience.
• Extensive industrial gearbox repair experience.
• Must be able to get a valid medical clearance to work on mines, surface and underground
• Must be able to pass the induction and access requirements of all major customers in the primary area of assignment.
• Must be willing to attend formal & informal training courses. To acquire relevant product knowledge in support of the BMG range of products.
• Be able to travel, spend time away from home, work unplanned overtime and inconvenient hours local and abroad
• Valid Driver’s licence

Were looking for a skilled and self-motivated Field Service Technician. In this role, youll provide technical support to clients, perform repairs, and commission equipment. You will also play a key part in ensuring compliance, maintaining records, and supporting both internal teams and customers on-site and remotely.

Contract to permanent

Key Responsibilities :

• Provide written reports to clients on repairs, service work, and returns
• Prepare, submit, and maintain accurate records of warranty claims
• Deliver technical support via phone and on-site visits to customers
• Offer technical support to the internal sales team
• Ensure compliance with ISO standards and documentation
• Diagnose and troubleshoot equipment in specific customer applications
• Respond to equipment breakdowns and service calls
• Willingness to travel, including after-hours and cross-border assignments
• Assist in spare parts stock control and warehouse operations
• Support the preparation of customer quotations when required
• Perform other duties as assigned by the manager

Requirements :

• Qualified Electrician or Technician with N3 or a National Diploma in Electrical Engineering
• At least 3 years of experience in Control Systems
• Hands-on experience with Control Systems, Electronics, and / or Pneumatics
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Strong communication skillsboth written and interpersonal
• Valid drivers license
• Ability to work independently and as part of a team

Field Service Technician • Midrand, South Africa

Select how often (in days) to receive an alert:

Date: Aug 6, 2025

Location:

Johannesburg, ZA

Workplace Type: Onsite

Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution! Join us to make your contribution.

Our Customer Support team is relentless in the pursuit of excellence, ensuring AGCO delivers the best products and services in the industry in the most efficient way. We are currently seeking a Field Service Specialist for our Johannesburg team. The successful candidate will be responsible for providing product technical support on designated products to the South Africa and Africa markets.

Your Impact

• Product champion at level 1 support, working alongside the other Field Service product champion team staff.
• Provide product Field Service support on designated products to the South Africa and Africa markets. On occasion, the candidate may be required to also assist with other APA Field support regions.
• Primarily provide direct technical support through AGCO reporting Web based systems and Phone support, also with field visits to Distribution, Dealers and End users where required.
• Provide support on Parts technical cases through the AGCO Web based systems.
• Provide support on onboard & off board Digital case management through the AGCO Web based systems.
• Collate and quantify field service issues, providing all required warranty failure information and liaising with Level 2 support in order to source plant technical / engineering teams for full resolution.
• Monitor and drive completion of all field campaigns and repair programmes on designated products ensuring that completion rates are achieved and in line with company objectives.
• Working with technical training teams in training support and excellence.
• Attend training and service meetings at designated Africa events and source factories.
• Collate, present and follow up the top 5 product issues at Africa service review meetings.
• Provide technical and operation support to whole goods teams, in field events, demonstrations and product matching.

Your Experience and Qualifications

• HND or equivalent qualifications in agriculture/machinery and qualified trade test will be beneficial.
• Minimum of 3-5 years’ experience working directly with agricultural equipment or in a related industry post qualifications.
• Technical knowledge or experience on Combines, Bailers, Hay equipment, Planters and Tractors.
• Fluent in English language is essential.
• Computer and administration skills.
• Ability and willingness to travel within Africa as well as to other AGCO locations.
• Valid Driver’s licence.

AGCO South Africa offers a value proposition to our employees, whereby we value our employees, teamwork and have a welcoming culture, inspired by our 3 Tractors at the Main building entrance. Our employee benefits / programmes are benchmarked within the market and with AGCO globally. These include Health Insurance Benefits (Day-to-day & Major medical care needs), Risk Insurance Benefits (Disability, Life Cover, etc.), Retirement Planning Benefits, and Free Employee Assistance Programmes (EAP) to cater for those life events / unforeseen circumstances causing stress or when good, confidential advice & support is needed.

We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives.

Join us as we bring agriculture into the future and apply now!

Job Segment: Maintenance, Technical Support, Agricultural, Field Service, Manufacturing, Technology, Agriculture, Customer Service

AGCO is a global leader in design, manufacture and distribution of agricultural machinery and precision technology. AGCO delivers value to farmers and OEM customers through its differentiated brand portfolio including leading brands like Fendt, Massey Ferguson, PTx and Valtra. AGCO's full line of equipment, smart farming solutions and services helps farmers sustainably feed our world.

Field Service Technician – Johannesburg, South Africa

Location : Johannesburg, Kempton Park

Job Type : Permanent, Full-Time

Travel : Domestic & International (13–14 days / month)

Industry : Mining Equipment & Technology

About the Role

Are you a seasoned technician with a strong electrical background and a passion for fieldwork? We’re looking for a Field Service Technician to join a dynamic team supporting cutting-edge mill relining technologies across South Africa and beyond.

In this role, you’ll be responsible for the servicing, commissioning, maintenance, and monitoring of advanced equipment at mining sites. You’ll also play a key role in training site personnel, supporting spare parts sales, and ensuring customer satisfaction through technical excellence and proactive service.

Key Responsibilities

• Assemble and commission advanced mill relining systems and associated technologies.
• Perform on-site repairs, maintenance, and training at mining operations.
• Provide technical support and troubleshooting for equipment in the field.
• Support spare parts sales and coordinate logistics with internal teams.
• Maintain accurate service records, timesheets, and expense reports.
• Promote safety, environmental responsibility, and continuous improvement.

What We’re Looking For

• Electrical Engineering Trade Qualification – Required
• 7+ years of experience as a Field Service Technician – Required
• Extensive knowledge of hydraulic systems and electrical schematics
• Strong mechanical aptitude and fault-finding skills
• Excellent communication and customer service orientation
• Proficiency with Microsoft Office and service documentation
• Ability to travel extensively (13–14 days / month) and work flexible hours
• Valid South African “C” Class Driver’s License (and ideally an international license)

Desirable (but not essential)

• Experience in the hard rock mining industry
• Knowledge of grinding mill maintenance and relining
• Tertiary qualification in engineering or a related field

Field Service Technician • Johannesburg, South Africa

The FSE is responsible for all technical concerns from the Rapid Hub he/she owns including all Technical Assistance Centre (TAC) escalations. The role also contains a training element as we engage with dealer technicians to provide on-the-job training and guidance.

1. Lead & support dealer technicians to diagnose and resolve high ageing technical concerns which cannot be addressed through the TAC.
2. Provide technical support to TAC engineer / Zone Manager / CRC agent on litigation.
3. Summarize the cause of all concerns and submit a One-Pager within the agreed timelines after the dealer visit to flow information through to the relevant PVT engineering teams.
4. Lead Technical Audits, Skill Inventory analysis and PDI audits. On-the-job training to technicians for TSB, FSA, SSM, SST usage and diagnostic concerns.
5. Provide support and advice to Dealers with respect to, but not limited to, Ford technician training, Skill Mix, Technician competence, Special Service Tools and equipment requirements.
6. Support central SEO / PCE / PD / PVT teams on technical concern or fix validations, TSB corrections, workshop manual corrections and training contents corrections.
7. Support on Vehicle Off Road (VOR) / Rapid Hub / CRC initiatives on daily review of open/ageing concerns along with Cross-Functional Teams and address diagnostic related ageing concerns by guiding dealer technicians.
8. Support Fix It Right First Time by assisting dealers with a good technical diagnosis and workshop practice to provide robust fixes to customers.
9. Attend relevant PCE / PVT meetings for information sharing and emerging concern update.
10. Support / conduct regular Service Manager and Service Foreman meetings.
11. Vehicle Off Road (VOR) Days Measured.
12. Dealer Satisfaction Index.
13. Quality of Information Reported to PVT/ CRC / TAC.
14. Fix It Right First Time Measurable.

1. Strong verbal communication and writing skills in English.
2. Fully competent with vehicle diagnostics and technical repair of vehicles.
3. Process orientated with a disciplined, enquiring, and empathetic approach to problem solving.
4. Outgoing approach to engage with people with a view to resolving and teaching.
5. Good time management and prioritisation skills.
6. Self-motivated, responsible, and dependable with sound ethical values and a good grasp of business relationships.
7. Proficiency in the use of Windows, MS Outlook, MS Word and MS Excel.
8. Prepared to travel locally and internationally at short notice and for multiple days at a time.

1. Tertiary Engineering qualification (Minimum 3 year diploma) from a recognized university/college.
2. Vehicle diagnostics and technical problem-solving experience a must.
3. PTS and FDRS Experience will be beneficial.
4. Dealership operations and workshop experience an advantage.
5. Must have a valid South African Driver's license.
6. Must have a valid Passport.

Skinchem, 1 Bell Street, Meadowdale, Germiston

Skinchem, 1 Bell Street, Meadowdale, Germiston

Our client is a leader in the food packaging industry.

We are looking for a seasoned Field Service Engineer with some Sales Experience in the Manufacturing Industry.

Responsibilities:

• Participate in troubleshooting and repair activities to equipment.
• Mentor and train Apprentice Engineer with routine maintenance, fault finding and installations.
• Attend to breakdowns during and after business hours.
• Sales visits to new and existing clients when technical responsibilities are slow.
• Collect information and open an enquiry.
• Present the offer to the client and go through the specification of the machine.
• Follow up on opportunities from quotation right through to order.
• Compile detailed visit reports on Salesforce.
• Handling of customer complaints and resolving conflict.

Qualifications:

• Bachelor's Degree or Allied Qualification in Electronic Engineering / Mechatronics
• Formal Sales Training would be advantageous.

Skills & Attributes:

• Solid understanding of electronic engineering principles and concepts.
• Interpersonal Skills
• Technical Marketing/Sales experience an advantage.
• Strong problem-solving skills and attention to detail, with the ability to analyse complex problems and identify solutions.
• Excellent communication and teamwork skills, with the ability to collaborate effectively with colleagues and stakeholders.
• Eagerness to learn and adapt to new technologies and methodologies in the field of Weighing and Inspection Equipment.

Skinchem, 1 Bell Street, Meadowdale, Germiston

We are currently looking for a Field Service Technician to join our team in Port Elizabeth . We’re an established company with over 60 years’ experience in the food processing & laundry equipment industry, constantly innovating to improve our local industries.

The successful individual will report to the Technical Director and will be responsible for the service maintenance, repairs, and installation of food processing equipment and industrial laundry equipment. In conjunction with the Service Co-ordinator, they will control the output, planning, and prioritising of workflow. The main purpose of the position is to drive service success that improves customer satisfaction, maximises customer retention, and increases profitability.

Duties will include, but are not limited to:

• Conduct on-site visits to clients to carry out fault finding and servicing of existing baking, freezing, and laundry equipment.
• Conduct on-site visits to clients for the installation, setup, testing, and commissioning of new equipment.
• Administer time usage and the movement of stock, ensuring accurate accounting.
• Provide client training on newly installed and existing equipment.
• Assist clients telephonically at stipulated times.
• Maintain medical fitness to perform duties.
• Travel extensively within and outside the region and work beyond normal operating hours as required.
• Render technical assistance and advice to other technicians.
• Perform additional duties as required by the company.
• Operate a vehicle safely and use field automation systems.
• Follow all company procedures and protocols.
• Cooperate with the technical team and share information across the organisation.

• Post matriculation / N3.
• Qualified electrician with at least 2 years’ experience post Trade Test – with traceable references.
• Knowledge of servo systems will be an advantage.
• Basic practical mechanical experience with gearboxes, electric motors, and brakes.
• Valid driver’s license.
• Passport may be required.
• Proven field service experience.
• Ability to troubleshoot, test, repair, and service technical equipment.
• Ability to work flexible shifts and adapt to changing work schedules.

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