474 Team Leader jobs in South Africa

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let's reach for the stars.

We have amazing opportunities for a Team Leader (Yusuf Dadoo) to be based in Durban, KwaZulu Natal. Do you think you have what it takes to be our newest Purple Star?

The successful candidates will be responsible for managing the Branch to achieve business objectives in accordance with the Region and Retail Operations Strategy.

With Hollywoodbets You Will
Innovate and create
as part of a like-minded, authentic Team eager to achieve goals.

Embrace
challenges and the thrill of working in a vibrant and fast-paced industry.

Grow
with our development plans and culture that allows you to further your career.

You Bring

• 12 months experience within the Retail, Gaming or Betting industry

A Bonus To Have

• Valid driver's license
• Diploma/ Degree/ NQF 4 Learnership
• 1-2 Years leadership experience.

What You'll Do For The Brand
Branch Growth

• To ensure achievement of targets within your areas in accordance with branch budgets.
• Drive business results by creating an open dialog with your guests to educate them on all your branch products.
• Ensure betting boards are updated timeously.
• Updating of memos, card changes, results and scratchings which occur throughout the day.
• Be knowledgeable on all game rules, odd and pay-outs.
• Team member must be knowledgeable of confirmation limits and to ensure to call the BSC department before laying a bet over the limit.
• Taking customer bets where applicable. (A requirement in express Branches)

Cash Administration

• Cash management within the branch according to defined processes/procedures and minimize risks, theft/fraud.
• Educate team members on all FICA Compliance.
• Ensure daily banking schedules are submitted to the Branch Manager/ Senior Team Leader.
• Ensure adherence to credit card administration &EFT policies where applicable.
• Ensure team member are issued with correct floats at the end of their shift.
• Interim checks must be done within the course of the day with team leader on duty.
• Ensure to reconcile by end of shift to the balance which is reflected on the LPM/ Admin /HIS report.
• Recovery process must be managed in line with processes/procedures.
• The correct process must be followed with lost ticket claims;
• Ensure the ticket number is received from the Helpline when processing the claim.
• Record the guest's details and I.D number to validate payment after 90 days.

Branch Reporting

• Ensure that daily newsflashes provide a high level overview of the operations for the day.
• Manage branch stock control to ensure that there is sufficient supply (although not over/under).
• Ensure that a stock taking is done weekly and account for stock shortages.
• Team Leaders must send an email notifying the Branch Manager/ Senior Team Leader and Cash Management Department of the shortage.

Security Management

• Be aware of your surroundings when opening and closing the branch.
• Ensure all security factors are adhered to when banking is conducted.
• Be aware where all panic buttons are placed within your branch.
• Ensure all camera's inside and outside the branch are all in working order.
• Manage all security aspects in the branch.
• The cashing up process must be conducted with the branch doors closed with security monitoring the area.

Branch Appearance

• Ensure that the branch is always neat and tidy according to Hollywood standards.
• Ensure that that facilities are well maintained and in good working condition.
• Comply with all procedures to prevent losses to the organisation, advising your branch /senior team leaders promptly of any problems/malfunction with the terminals /equipment/resources (e.g. TV display of results, Off-line).

Compliance

• Compliance and adherence to company's internal control policy.
• Ensure compliance with company, legislative and legal requirements
• More specifically, ensure compliance with Gambling Board requirements.
• Compliance to the code of ethics and escalate fraudulent activities.
• Ensure that there is a registered FICA officer on site at all times during operating hours and compliance posters are displayed.
• Ensure a manager with a license must always be on duty before a shift begins to ensure service is provided to guests.
• Ensure all team members are dressed in their correct Hollywood uniform when on duty.
• Credit bets are not allowed to be taken by any team member.
• Team members on duty are not allow to take personal bets within the Branch.
• Team members are not allowed to be behind the terminal counters when off duty.
• Team members on duty are not allowed to utilize the Limited pay-out machine.

Communication

• Ensure all operational communication within the branch is circulated to all team members.
• Ensure team members are aware of key business campaigns, business updates and marketing campaigns.
• Ensure that the correct lines of communication is followed at all times and that timeous feedback is provided to support office when information is requested.

People Management

• Manage team member rosters/schedules and ensure the branch is adequately staffed taking into account busy periods, events and operational requirements.
• Ensure staff attendance and behaviour is manage with the guidance from Branch Manager/Senior Team Leader.
• Ensure all new take recruitment documentation is submitted timeously to the Human Resources department.

Guest Service

• Ensure to provide good guest service by being friendly, helpful, polite and courteous at all times.
• Pro-actively address guest complaints and ensure guest feedback is positive.
• Build strong relationships with regular guests.
• Create a guest centric culture within the branch and drive the philosophy of "service with a smile" at all times.

Values

• Actively promote the Hollywood values.
• Live the values and lead as an example to the team.
• If the branch has LPMs, responsible for management thereof.
• If the branch has F&B facilities/RD facilities/support office teams/training facilities, ensure a close working relationship with these divisions.
• Work closely with the Branch Manager /Senior Team leader and suggest areas of improvement to ensure that the branch attracts and retains guests.
• Must be available 24/7 in case of emergencies.

What You'll Bring To The Team

• High attention to detail
• Good communication and interpersonal skills
• Ability to give high priority to customer complaints
• Exceeding client's expectations regarding service delivery
• High sense of accountability to one's work
• Strong listening and time management skills
• Ability to provide high quality output
• Ability to achieve goals and meet deadlines
• Strong detail orientated skills
• Ability to solve problems and develop results-oriented course of action

Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.

Duties and Responsibilities:

• Assisting in managing all aspects of a store
• Maximizing turnover and profit
• Minimise shrinkage by monitoring stock related risks.
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales.
• Implement all company policies and procedures.
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Behavioural Requirements:

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability

Minimum Requirement.

• 3 years of Management retail experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.

About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

A
Team Leader
is responsible for overseeing a team's performance, ensuring that goals are met, and fostering a positive and productive work environment. They act as a bridge between team members and upper management, ensuring smooth communication and workflow.

Key Roles and Responsibilities

• Leadership & Supervision
• Provide direction, guidance, and support to team members.
• Delegate tasks effectively and monitor progress.
• Motivate and inspire the team to achieve high performance.
• Communication
• Serve as the main point of contact between the team and management.
• Facilitate regular team meetings and one-on-one check-ins.
• Ensure clear and open communication within the team.
• Performance Management
• Set clear goals and KPIs for the team.
• Monitor individual and team performance.
• Provide constructive feedback and conduct performance reviews.
• Problem Solving & Decision Making
• Address conflicts or issues within the team promptly.
• Make informed decisions to keep projects on track.
• Encourage innovative thinking and solutions.
• Training & Development
• Identify skill gaps and training needs.
• Support onboarding of new team members.
• Promote continuous learning and professional growth.
• Project Management
• Plan and manage team projects and timelines.
• Ensure resources are allocated efficiently.
• Track progress and adjust plans as needed.
• Reporting & Documentation
• Prepare reports on team performance and project status.
• Maintain accurate records of meetings, decisions, and outcomes.

Key Skills And Qualifications

• Strong leadership and interpersonal skills
• Excellent communication and organizational abilities
• Problem-solving and conflict resolution skills
• Time management and multitasking
• Proficiency in relevant tools (e.g., project management software)
• Experience in the relevant industry or field
• Degree in Management

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

We are obsessed with creating an exceptional experience for our customers. The Jonsson Workwear experience transcends traditional retail - we continually strive for brilliance. One of the ways we bring this vision to life is through our iconic Jonsson Workwear branches, each one offering the ultimate gateway into our world of workwear. No matter the job, industry or conditions our customers work in, we offer endless possibilities, equipping our customers with high-performance workwear that empowers them to perform at their peak.

Recognising the significant role these spaces play in the Jonsson Workwear experience, we're on the search for an entrepreneurial and industrious Business Leader who exhibits the drive, initiative and natural leadership skills to confidently lead Jonsson Workwear Durbanville.

In this role, you will be accountable for upholding a brilliant customer experience by providing outstanding service, all while being actively hands-on alongside your team. The Business Leader position requires someone with an entrepreneurial spirit who can drive the growth of the brand with authentic passion and dedication, all while leading and inspiring the dedicated team that supports it.

The ideal brand advocate for Jonsson Workwear Durbanville will be required to:

• Possess excellent interpersonal skills required to effectively communicate with customers and our people.
• Create and maintain solid, long-term customer relationships, and empower your team to do the same with genuine enthusiasm.
• Build, inspire and guide a driven, high-performance team that will contribute to the store's ongoing success.
• Efficiently manage daily operations of Jonsson Workwear Durbanville maintaining accuracy and composure under pressure.

Proactively identify new business opportunities and instil a customer-centric culture.

In line with Jonsson Workwear's commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.

Responsibilities:
Ensuring all staff are on duty.

Ensuring adequate cover is available for daily functions.

Despatching of drivers.

Ensuring Drivers maintain a good TAT.

Handle administrative duties and queries as appropriate.

Maintain safety and housekeeping standards.

Provide Additional Support In The Department When Required.
Training of staff.

Recording of Non Conformances.

Quality Indicators e.g. Ensuring TATs are met, Temperature monitoring.

Ensuring Vehicle Checklists are completed daily and reviewed.

Correspondence of repairs and Maintenance to be communicated to the OPS Manager via Email.

Ensuring all incidents are recorded and forwarded to the Operations Manager for review.

Requirements:
Matric

A relevant diploma/degree will be advantageous

At least 3-5 years experience in a similar role

Valid drivers license

Liaise with expediting and logistics coordination regarding the safe and timely delivery of the equipment and materials to the site.

Manages materials operations to ensure efficient and accurate delivery receipt and issuing of consumables.

Leads and develops a team to operate equipment, work safely, and manage the flow of goods into and out of storage

Provides daily operational support to Internal customers with accurate information on asset location, loading, and unloading of materials, receiving and Issuing of goods.

Responsible for identifying material requirements, acquisition, and need dates and coordination of project management/operations, procurement, and engineering to maximize material availability and minimize surplus.

Assists in materials control cost control and training.

Expertise in effecting development, monitoring of minimum stock level, ensuring smooth material movement.

Ensure safeguarding, preservation, and maintenance of materials and equipment during possession and/or management by the Company.

MINIMUM REQUIREMENTS

• Diploma /Degree Supply Chain
• 5 Years experience in a Supply Chain environment

Be able to demonstrate a strong understanding of the full supply chain from procurement, expediting, logistics, and the interfaces required to execute on Project Materials Management

Role Description/Criteria
The role will incorporate Mathematics Leader (2 days) with classroom teaching (3 days). This Position of Leadership is a one year appointment and is a POL 2 (contract with a possibility for ongoing)The successful applicant will support the Principal, Leadership Team, teachers, support staff and parents as we work together to achieve high outcomes for all students.In addition, the applicant will:

• have a strong personal faith commitment and the ability to promote and enhance the Catholic Identity of St John's Catholic Parish Primary School
• have a strong background in Mathematics learning with a clear understanding of contemporary practice and pedagogy that supports and challenges students
• build teacher capacity to analyse and discuss data in order to differentiate content and delivery of the Victorian Curriculum to meet student needs
• implement innovative, developmentally appropriate learning programs that demonstrate knowledge of the Victorian and Religious Education curriculum
• possess the skills and abilities to work as a positive and collaborative team member
• have well developed interpersonal and communication skills
• comply with all requirements of Child Safety policies and legal responsibilities concerning the safety, care and wellbeing of all students
• integrate contemporary processes and digital technology into learning and teaching programs to expand learning opportunities for students.
• Demonstrate a sound understanding of MACS' Vision for Instruction and Vision for Engagement, and apply teaching pedagogy and practices that support differentiated and personalised learning.

St John's Catholic Parish Primary school is committed to the safety, wellbeing and protection of all children in our care.
Special Requirements
The Mathematics Leader's responsibilities will include:

• being an active and supportive member of the School Leadership Team to drive school improvement
• a willingness to be a part of a school culture that promotes building strong and positive relationships with students, parents and staff
• a commitment to the safety, wellbeing and protection of all children in our care
• accreditation to teach Religious Education (or working towards accreditation)
• a commitment to the ethos of Catholic education

At St John's Catholic Parish Primary School, we remain steadfast in our commitment to the safety, wellbeing, inclusion, and protection of every child. The successful applicant must demonstrate both an understanding of, and a commitment to, providing a safe environment for all children.
Application Procedures
Please email current resume, letter of application addressing the criteria and 3 Referees, (including their mobile phone numbers) one being current Principal to -Ms Alison Dean - close: Monday, 23 September at 9 amPlease note that the school reserves the right to interview and appoint a suitable applicant prior to the closing date above, if appropriate.

We're Hiring: Assistant Manager

Location: Cape Town, Western Cape | USA Shifts Only | Full-Time

Are you ready to lead with impact? We're looking for a people-focused, performance-driven Assistant Manager to join our Cape Town Team and elevate customer experience and operational excellence.

What You'll Do

As an Assistant Manager, you'll be at the heart of our operations—coaching agents, optimizing performance, and ensuring our customers receive world-class service. You'll lead with purpose, inspire with passion, and deliver results that matter.

Key Responsibilities

Lead and manage a team of agents to meet quality and productivity goals

Set clear KPIs and drive performance through coaching and feedback

Monitor metrics, analyze data, and present insights to leadership

Foster a culture of collaboration, recognition, and continuous improvement

Ensure customer interactions meet the highest standards of professionalism

Implement strategies to boost service quality and operational efficiency

Train, onboard, and develop team members for long-term success

Prepare and present reports to internal and external stakeholders

What You Bring

Grade 12

Essential: Minimum 2 years' proven track record experience as a Team Leader or Assistant Manager in a BPO

Strong leadership, communication, and client-facing skills

A passion for people, performance, and process excellence

Why You?

You're resilient, results-driven, and ready to lead with impact. You thrive in fast-paced environments, embrace challenges, and bring out the best in others. You're not just looking for a role—you're looking to make a difference.

What We Offer:

A competitive salary and comprehensive benefits.

Clear career progression and leadership development.

A supportive, inclusive team culture.

World-class training and ongoing support.

Why Join Us?

Because here, your leadership matters. You'll be empowered to make a difference, grow your career, and lead a team that thrives on excellence and collaboration.

Ready to Elevate Your Career?

Apply now and let's grow together by following the below link or via the QR Code:

In alignment with the Employment Equity Act, preference will be given to applicants from historically underrepresented groups/ aligned with our EE targets.

Purpose is to lead the hygiene team and sufficiently clean the plant according to Ecowize Standards, following and taking full responsibility of the 10-Steps Cleaning Process. Complete daily visual checks to ensure equipment and chemicals provided is used in a way that delivers a clean plant to the customer.

Summary of responsibilities:

• Lead and manage a team to produce a food-safe site, daily.
• Assist Site Supervisor and Site Managers by being the first point of contact to the Hygiene Team.
• Manage and achieve the Budgeted Man-hours daily.
• Maintain a hygienic and safe working environment.
• Responsible for all Operational activities related to daily cleaning (CIP and Deep Clean Processes).
• Maintain a great customer relationship and meet customer expectations.

Job Requirements:

• Grade 12.
• Deep Cleaning experience is essential.
• Able and willing to work different shifts.
• Chemical Stock control experience is essential.
• Ability to follow and complete daily work instructions.

The successful incumbent must have the following skill sets:

• Must be comfortable with the Ecowize culture and values.
• Able to work a strict shift position and willing to work over weekends.
• Experience in the food production industry.
• Ability to work in a dynamic work environment and meet deadlines.
• Energetic and driven.
• Good communication skills.
• Customer centric.

When applying for jobs, ensure that you have the minimum job requirements.

If you are not residing in the mentioned location, note that relocation will be required if successful.

The Company is committed to complying with legislation and to meet strategic goals regarding to employment equity.

Your privacy is important to us. By submitting your personal information, you agree that this information will be handled in accordance with the Protection of Personal Information Act (4 of The closing date for internal applications is 28 October 2025. Remember to inform your direct line manager should you be interested in this opportunity and apply directly on our job portal.

NOTE: If you have not received a response from us within 14-days of the closing date, kindly consider your application as unsuccessful.