27 Department Head jobs in South Africa

We are looking for a dynamic and experienced Department Head to lead our Group Schemes division at AVBOB Group. This is a strategic leadership role focused on driving operational excellence, enhancing service delivery, and growing premium income through effective administration and team management.

You will be working for a well-established company with strong values. In exchange for your services, you will receive a competitive compensation package. You will be joining an organization that values employee development and rewards excellent performance.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Lead the Group Schemes department to ensure effective administration aligned with legislative requirements and AVBOB policies.
• Drive the strategic goal of increasing premium income through efficient systems and processes.
• Liaise with internal and external auditors, administrators, consultants, and senior management to ensure compliance and transparency.
• Establish, maintain, and continuously improve systems, processes, and procedures for accurate scheme administration.
• Evaluate and refine operational workflows using audit reports and exception reports (e.g., FG731, GR10).
• Draft specifications for system changes, test enhancements, and implement new programs.

• Ensure daily premium allocations and reconciliation of control accounts, finalising month-end with no outstanding premiums.

• Prioritise and resolve complex complaints and queries from policyholders, intermediaries, administrators, and consultants.

• Manage serious complaints, including those escalated to the FSCA and Ombudsman.

• Approve claims and payments within delegated authority limits and ensure accurate correspondence.

• Lead, motivate, and manage departmental staff to deliver on strategic and operational goals.

• Conduct quarterly performance appraisals and identify training needs for new and existing staff.
• Promote effective communication through regular team meetings and provide support in resolving complex issues.

• Manage disciplinary processes, counselling, and corrective actions in line with company policy.

• Compile daily and monthly operational reports for management and stakeholders.

• Extract and interpret statistical data to support strategic decision-making.
• Contribute to annual budget planning and monitor arrears for unpaid schemes.

• Provide accurate reporting to auditors, FSCA, and senior leadership.

• Qualifications: Grade 12 with 8–10 years' experience or a Diploma with 3–5 years' experience.

• Skills: Advanced MS Excel & Word, strong accounting knowledge, bilingual (English & Afrikaans).
• Advanced MS Excel and MS Word proficiency.
• Strong accounting knowledge (reconciliations, debits, credits).
• Proven experience in administration.
• Performance management (intermediate).
• Communication, Conflict management
• Leadership and people management
• Client service and telephone etiquette
• Fraud prevention skills

Equity Statement: We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. "Preference will be given to suitably qualified individuals from previously disadvantaged groups in South Africa."

The ideal candidate would be responsible for:

• Managing the Value-Added Department with emphasis on production processes and optimizing production.
• Focus on standards in terms of quality, process flows, maintenance, volumes and food hygiene.
• Full responsibility for all labour related issues including ensuring that all positions are managed at all times.
• Dealing with all disciplinary matters appropriately and according to the company's disciplinary code.
• Continued interaction and communication with senior management.
• Maintaining and implementing 20 keys principles including Health & Safety of the department.

The successful candidate must meet the following requirements:

• Matric or equivalent qualification.
• PME/PMI qualification.
• Proven record of supervisory experience.
• Proven experience in large scale food production and processing plant.
• Poultry experience would be an advantage.
• Must be computer literate.
• Strong administrative, organizational, interpersonal and time management skills.
• Fluent in English and a second official language.
• The candidate should be hardworking, honest and self-motivated.
• Ability to cope under pressure and manage staff professionally.

Camperdown

Published Date: 09 September 2025

Closing Date: 30 September 2025

Astral, a leading South African integrated poultry producer, has a
Department Head
opportunity in County Fair, Epping

The purpose of the
Department Head
is to control production processes in line with production and food hygiene standards.

Required Qualification:

• Completed Grade 12 or equivalent qualification

Required Experience:

• Proven experience in a supervisory role
• Proven experience in large-scale food production and processing
• Computer literacy – MS Office
• Strong administrative, organizational, interpersonal and time management skills

Responsibilities:

• Full control of production processes and responsible for maintaining production standards in terms of quality, process flows, volumes and food hygiene
• Responsible for all labour-related issues, including ensuring that all positions are managed at all times
• Dealing with all disciplinary matters appropriately and according to the company's disciplinary code
• Continued interaction and communication with senior management
• Maintaining and implementing the 20 Keys principles, including Health & Safety of the department

Other Requirements:

• Fluent in English and a second official language
• Have the ability to cope under pressure and manage staff professionally
• Be hardworking, honest and self-motivated
• Must be prepared to work shifts, weekends, public holidays and overtime as required

We offer a competitive total cost to company salary package

Epping

Cape Town

Published Date: 08 September 2025

Closing Date: 23 September 2025

We are looking for a results driven Department Head to oversee daily operations and performance across five essential teams: Retention, Courtesy Calls, New Business Verification, Fraud Detection, and Retention Premium Administration. This role serves as a vital link between frontline Team Leaders and Senior Management ensuring high standards of service delivery, compliance and team performance.

You will be working for a well-established company with strong values. In exchange for your services, you will receive a competitive compensation package. You will be joining an organisation that values employee development and rewards excellent performance.

YOUR RESPONSIBILITIES WILL INCLUDE:

• 
  

  Lead and support a team of Team Leaders across multiple units.

  
  


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  Conduct regular one-on-one sessions and act as an escalation point for staff matters.

  
  


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  Drive coaching strategies and performance discussions in collaboration with Team Leaders.

  
  


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  Foster a culture of employee engagement, accountability, and high performance.

  
  

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  Oversee daily workflow to ensure service levels and turnaround times are consistently met.

  
  


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  Manage workforce planning, leave schedules, and resourcing for optimal delivery.

  
  


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  Analyse department performance, identify bottlenecks, and implement improvement plans.

  
  


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  Ensure adherence to regulatory, quality, and compliance standards.

  
  

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  Address client and branch complaints not resolved at clerk level.

  
  


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  Take ownership of operational audits, fraud investigations, and risk assessments.

  
  


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  Compile department reports and communicate key insights to management.

  
  


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  Liaise with IT and other departments on system issues and improvements.

  
  


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  Handle escalations related to fraud, commission stops, and system discrepancies.

  
  

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  Grade 12 (Matric)

  
  


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  A relevant Diploma or Degree

  
  


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  5–10 years’ relevant experience

  
  


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  Proven experience in coaching, mentoring, and people development

  
  


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  Strong administrative and report-writing capabilities

  
  


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  Investigative and analytical thinking

  
  


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  Clear credit and criminal record

  
  

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  Advanced problem-solving and decision-making skills

  
  


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  Exceptional time management and organisational abilities

  
  


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  Excellent written and verbal communication

  
  


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  Strong leadership presence with a customer-centric mindset

  
  


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  Proficient in MS Office (Word, Excel, Outlook – Intermediate)

  
  


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  Ability to identify trends, process gaps, and drive operational improvement

  
  


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  Resilient, change-oriented, and deadline-driven

  
  

Equity Statement: We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. “Preference will be given to suitably qualified individuals from previously disadvantaged groups in South Africa.”

Ensure all administrative processes are updated and followed as per requirements.

REQUIRED MINIMUM EDUCATION/TRAINING

• Grade 12

REQUIRED MINIMUM WORK EXPERIENCE

• 3 years relevant administrative experience

KEY PERFORMANCE AREAS

• Handle all employee-related matters and correspondence for the branch.
• Check all documents received and direct them to the relevant working area.
• Oversee stock counting and investigate stock variances
• Run the price analysis report.
• Collect and process petty cash where applicable.
• Handle the cash control account and reconcile cash and make bank deposits.
• Report on all abnormal administrative situations.
• Ensure all filing is done timeously.
• Ensure compliance with the AFGRI control matrix (AFGRI policies and procedures).
• Assist the Branch Manager with administrative functions during his/her absence.
• Complete IOD reports.

TECHNICAL KNOWLEDGE/ COMPETENCIES

• Good verbal and written communication
• Computer literacy (MS Office)
• Good customer service

BEHAVIOURAL COMPETENCIES

• Accuracy and attention to detail
• Willing to work additional hours when needed
• Stress management
• Customer orientation
• Disciplined
• Cooperation
• Interpersonal skills

Closing date: 15 September 2025

Please note that correspondence will be limited to shortlisted candidates only. Applicants who have not heard from us within 30 days of the closing date may assume that their applications have been unsuccessful and are hereby thanked for their interest. The filling of these positions will be aligned to AFGRI's Employment Equity Policy

Applicants are informed that in order to consider any application for employment, we will have to process your personal information.

A law, known as the Protection of Personal Information Act, 4 of 2013 (POPIA) provides that when one processes another's personal information, such collection, retention, dissemination and use of that person's personal information must be done in a lawful and transparent manner.

In order to give effect to this right, we are under a duty to provide you with a number of details pertaining to the processing of your personal information. These details are housed under the HR Processing Notice , which can be accessed and viewed on the AFGRI Group website, HR Processing Notice we request you kindly download and read.

We are seeking a skilled and experienced individual to oversee the client services in the Cape Town, to lead and guide the team in ensuring the effective functioning of the Client Services. 

You will be working for a company that is over 100 years old with strong values.  In return for your services, you will be paid a competitive remuneration package. You will be working for an organisation that values employee development and rewards excellent performance.

Key Responsibilities:

• Monitor financial and administrative tasks such as cash collection, daily reconciliation and banking


• Managing all aspects of personnel management and –administration such as time management, training and development, employee relations, performance management and wellness of subordinates


• Ensure customer’s policy requests and related transactions are dealt with in accordance with policy and procedures


• Adhere to all regulatory requirements such as FSCA, Data Protection Act, Money Laundering regulations, TCF and the Group’s policies and procedures


• Liaison with peers, seniors and policy holders


• Monitor Que-Management and Net Promoter Score


• Ensure effective system maintenance and reporting any discrepancies


• Giving feedback on all production activities


• Identify and assess possible and potential risks and implement corrective measures


• Report on risk, FICA and ASISA


• Analyze and compile statistics in terms of New Business, Claims, Premium Administration, Policy Services, Debtors, Marketing, Group Schemes and Funeral Services

• Grade 12


• A suitable industry entry qualification within the requirements of the Financial Services Board


• Comply with FAIS legislation for registration as Fit and Proper individuals:


• Applications who entered the industry as follows:
  

  From years 2004 – 2007 requires 30 credits on NQF 4 obtained by 31 December 2009

  
  

  From years 2008 -2009 require 30 credits or 60 credits on NQF 4 obtained by 31 December 2011 or full FAIS recognised qualification obtained by 31 December 2013

  
  

  All those appointed in the industry from the year 2010 onwards require a full FAIS recognized qualification

  
  


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  Clear ITC

  
  


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  Clear criminal record

  
  


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  RE 5 certificate

  
  


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  RE 1 certificate will be an added advantage

  
  

Head of Department: Plant Manager

Location:
Cape Town

Industry:
Construction & Building

Seniority:
Executive

About the Opportunity

A leading Group of Companies in the Construction and Building Industry is seeking a dynamic and experienced professional to lead its Plant and Mechanical Workshops Department.

This pivotal role offers the opportunity to make a lasting impact on the operational efficiency, strategic direction, and technological advancement of one of South Africa's most respected construction groups.

If you're a seasoned Plant, Equipment, and Maintenance Leader with a proven ability to manage large, complex operations — this is your chance to drive excellence, innovation, and performance in a high-profile environment.

Role Overview

As the Head of Department: you will provide strategic leadership and operational oversight across all plant, workshop, and stores operations.

You'll ensure that every asset — from earthmoving equipment to batching and crushing plants — is maintained, compliant, cost-effective, and fully aligned with the company's operational and business objectives.

You will also champion continuous improvement, manage budgets, drive innovation, and mentor a team of skilled professionals across multiple technical disciplines.

Key Responsibilities

• Develop and execute the strategic plan for plant, mechanical, and workshop operations.
• Lead a team responsible for maintaining and optimizing heavy construction equipment, crushing plants, batching plants, and transport fleets.
• Oversee asset management, lifecycle planning, and replacement strategies.
• Manage departmental budgets, monitor expenditure, and identify opportunities for cost optimization and efficiency improvement.
• Drive innovation and digital transformation, integrating technology and analytics into operational decision-making.
• Build strong relationships with suppliers, service providers, and internal stakeholders.

Minimum Requirements

• Mechanical Qualification or related technical field.
• 20 years of proven leadership in Plant / Maintenance / Engineering Management within construction, industrial, or manufacturing environments.
• Deep expertise across: Batching Plants, Crushing Plants, Road-Building Equipment, Earthmoving Equipment Fleet Management
• Electrical and PLC systems

Why Join This Team?

You'll be part of a respected and forward-thinking group where
technical excellence meets innovation
. This is a unique opportunity to lead transformation within a critical operational division — and directly influence the future success of major infrastructure and construction projects across South Africa.

Head of Legal (Intellectual Property) Opportunity at Sakhile Nathi Group

Shape Our Legal Future and Safeguard Innovation

Introduction

Sakhile Nathi Group ("SNG")—rooted in the IsiZulu phrase meaning "Build with us"—embodies an open invitation to forge lasting partnerships and uplift communities through sustainable business practice. Established in January 2023, SNG operates as a diversified holding company, advancing its vision through three dynamic subsidiaries: Sakhile Nathi Advisory (SNA), Sakhile Nathi Investments (SNI), and Sakhile Nathi Properties (SNP). Together, these entities create a synergistic ecosystem that delivers value across advisory, investment, and property development verticals. At SNG, we believe that true organisational success is rooted in the strength and potential of our people.

Company Overview

SNG was founded with the central objective of fostering community-centric growth and economic empowerment. The group's structure as a holding company ensures strategic oversight, resource allocation, and shared values across all subsidiaries. By uniting expertise from financial services, investment, and property development, SNG is uniquely positioned to respond to South Africa's evolving economic landscape and foster meaningful change.

Vision

To be the preeminent catalyst for sustainable community development and wealth creation in South Africa through strategic investments, innovative advisory solutions, and transformative property developments.

Mission

To empower businesses and communities by delivering expert financial advisory, incubating high-potential start-ups, and developing properties that support economic vibrancy and social upliftment.

Core Values

· Integrity: We uphold honesty and ethical practices in all our dealings

· Transparency: Open communication and clarity are the foundation of our interactions

· Community: We believe in building supportive relationships, both within the company and beyond

· Trust: Mutual respect and reliability are central to our culture

· Continuous Development: We invest in growth, learning, and adapting to change

· Growth: Personal and professional advancement is encouraged and celebrated

· Team Effort: Success is built on collaboration and collective achievement

The Importance of the HR Manager Role

As we continue our journey of expansion and transformation, the role of Human Resources Manager has never been more vital. The HR Manager will serve as both steward and architect of the SNG employee experience—shaping policies, nurturing an inclusive culture, and driving initiatives that empower our team to excel.

This is a multifaceted leadership position that will have a direct impact on every stage of the employee lifecycle, from talent acquisition and onboarding to professional development and succession planning. The HR Manager will work closely with executive leadership to align human resources strategies with the company's broader vision and objectives.

What Does Success Look Like in This Role?

Success as the HR Manager at SNG means more than simply meeting key performance indicators. It means fostering a workplace environment where innovation is encouraged, diversity is celebrated, and people feel valued and motivated to bring their best selves to work. The ideal candidate will be proactive, emotionally intelligent, and adept at building trust across all levels of the organisation.

Key Areas of Impact:

· Strategic Talent Management: Designing and implementing robust recruitment, retention, and succession strategies to ensure the right talent is in the right place at the right time.

· Learning & Development: Creating pathways for continual learning and growth, tailored to the unique aspirations and strengths of each team member.

· Culture & Engagement: Cultivating an environment of openness, collaboration, and mutual respect, where diversity of thought is recognised as a key asset.

· Employee Relations: Serving as a trusted advisor and mediator, upholding fair employment practices, and championing a workplace where all voices are heard.

· Compliance & Risk Management: Ensuring all HR policies and procedures comply with relevant labour laws, regulations, and best practices.

· Change Management: Guiding the organisation through transitions, whether related to growth, restructuring, or new ways of working, with empathy and clarity.

Why Join Sakhile Nathi Group?

Becoming a part of SNG means stepping into an environment where your contributions are recognised and your professional growth is supported. We are committed to creating a workplace where employees are empowered to shape their own destinies and, in turn, contribute to the greater success of our clients and communities.

Our Commitment to Diversity & Inclusion

Diversity and inclusion are not just buzzwords at SNG —they are foundational values. We believe that a diversity of backgrounds, perspectives, and experiences fuels innovation and leads to better solutions for our clients. As HR Manager, you will play a key role in embedding these values into our daily operations and long-term strategy.

Professional Growth & Development

We invest in our people. Whether it's through mentorship programmes, access to industry-leading training, or opportunities to take on new challenges, Sakhile Nathi Group is a place where ambitious HR professionals can truly thrive.

Making a Difference

Working at Sakhile Nathi Group means being part of something larger than oneself. As an HR Manager, you will have the opportunity to shape not only the future of our company but also to contribute positively to the broader business landscape and the communities we serve.

Who Should Apply?

We are seeking candidates with a proven track record in Human Resources leadership, ideally within professional services or advisory environments. The ideal applicant will possess strong interpersonal and communication skills, a keen understanding of HR best practices, and a passion for championing people-centric initiatives. Experience in change management, diversity and inclusion, and organisational development will be highly valued.

Desired Attributes:

· Empathy, integrity, and discretion.

· Strategic thinker with a hands-on approach.

· Excellent communication and conflict resolution skills.

· Demonstrated ability to drive engagement and cultural transformation.

· Solid understanding of South African labour law and compliance requirements.

· Innovative mindset, eager to embrace new HR technologies and approaches.

How to Apply

If you are inspired by the possibility of joining a purpose-driven team and making a measurable impact, we would love to hear from you. Please submit your CV and a cover letter outlining your vision for the HR function at SNG, along with examples of initiatives you have led that demonstrate your leadership and commitment to people development. Additionally, please include an Introduction video on Loom answering the following questions:

1. What inspires you to show up to work every day?

2. Where do you see yourself in 3-5 years?

3. How can the company assist in achieving your career goals?

4. Why are you the perfect candidate for this role?

Conclusion

At SNG, people are at the heart of everything we do. As we embark on this next chapter of growth and transformation, we are looking for an HR Manager who shares our vision for a workplace defined by excellence, equity, and continuous improvement. If you are ready to help shape the future of our organisation and empower our team, we invite you to apply and take the next step in your career journey with us.

Job Type: Temp to perm

Contract length: 4 months

Pay: R1 000,00 - R1 500,00 per hour

Work Location: Remote

Application Deadline: 2025/08/31

The main purpose of the job is to maximize sales turnover in the store in a particular product category as well as providing provide support and to the Sales

• Attending to customers

• Maintaining Stock levels

• Run Status reports

• Conduct New product surveys

• Quotations Follow up

• Deal Customer Queries and provide Thumbs Up service

• Determine Customer Requirements

• Setting Monthly Targets

• Conducting Sales Meetings

• Setting Annual budget and Sales targets

• Non-stock items quotations

• Place Requisitions /Buy-outs

• Provide Quotations

• Generate Invoices

• Stipulate Credit Limits

• Liaise with Despatch

• Performance Enhancement

• Organise Staff Schedules

• Enforce Discipline

• To uphold and promote the company values and culture

Grade 12 Certificate in Cisco CCNA / CCNP

Matric/Grade 12

5 years sales experience

6 months Kerridge experience

Relevant tertiary qualification will be an advantage

Knowledge of the general building materials sales environment will be an advantage