Store Manager

Krugersdorp, Gauteng R90000 - R120000 Y Pep

Posted today

Job Viewed

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Job Description

PURPOSE OF POSITION: Leading a store team to meet business KPIs including driving sales, cost control, mitigating risks and stock loss, administration and ensuring world class store standards.

RESPONSIBILITIES:

  • Increase sales by focusing on customer service and world-class store standards, maintenance of the store image, stock management and promotional implementation
  • Stock loss is minimised by having a healthy store culture and following security measures, stock and cash handling procedures.
  • Manage cost according to the company low cost culture by driving efficiencies in the store.
  • Ensure administrative duties within the store are done according to the company guidelines.
  • Leading a dynamic team of Dynamos - taking responsibility for team training, coaching and performance.
  • Standards - maintain general health, safety and housekeeping standards

JOB REQUIREMENTS:

  • Grade 12
  • Proficient in English.
  • Relevant tertiary education - a degree/diploma in a business/retail related field would be an advantage.
  • Ideally 1-2 years experience in a retail environment within a leadership role.

  • Computer Literate (Microsoft and/or Google GSuite - will be an advantage).

ATTRIBUTES REQUIRED:

  • A passion for retail is essential to deliver a world-class customer experience.
  • Demonstrate integrity and willingness to go the extra mile.
  • Strong interpersonal, communication and leadership skills
  • Strong Managerial capabilities - ability to plan, lead, organise and control.
  • Ability to work under pressure in a fast-paced environment.
  • Willing to work retail hours.

Closing Date: 30 September 2025

Internal Development Pool Candidates will be given preference.

PEP strives for equal opportunity in terms of its employment equity guidelines.

If you do not hear from us within 4 weeks of the closing date of this position, please regard yourapplication as being unsuccessful.

This advertiser has chosen not to accept applicants from your region.

Store Manager

Krugersdorp, Gauteng R180000 - R250000 Y Pep

Posted today

Job Viewed

Tap Again To Close

Job Description

PURPOSE OF POSITION: Leading a store team to meet business KPIs including driving sales, cost control, mitigating risks and stock loss, administration and ensuring world class store standards.

RESPONSIBILITIES:

  • Increase sales by focusing on customer service and world-class store standards, maintenance of the store image, stock management and promotional implementation
  • Stock loss is minimised by having a healthy store culture and following security measures, stock and cash handling procedures.
  • Manage cost according to the company low cost culture by driving efficiencies in the store.
  • Ensure administrative duties within the store are done according to the company guidelines.
  • Leading a dynamic team of Dynamos - taking responsibility for team training, coaching and performance.
  • Standards - maintain general health, safety and housekeeping standards

JOB REQUIREMENTS:

  • Grade 12
  • Proficient in English.
  • Relevant tertiary education - a degree/diploma in a business/retail related field would be an advantage.
  • Ideally 1-2 years experience in a retail environment within a leadership role.

  • Computer Literate (Microsoft and/or Google GSuite - will be an advantage).

ATTRIBUTES REQUIRED:

  • A passion for retail is essential to deliver a world-class customer experience.
  • Demonstrate integrity and willingness to go the extra mile.
  • Strong interpersonal, communication and leadership skills
  • Strong Managerial capabilities - ability to plan, lead, organise and control.
  • Ability to work under pressure in a fast-paced environment.
  • Willing to work retail hours.

Closing Date: 01 October 2025

Internal Development Pool Candidates will be given preference.

PEP strives for equal opportunity in terms of its employment equity guidelines.

If you do not hear from us within 4 weeks of the closing date of this position, please regard yourapplication as being unsuccessful.

This advertiser has chosen not to accept applicants from your region.

Store Manager

Randburg, Gauteng R900000 - R1200000 Y Kayur Investments

Posted today

Job Viewed

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Job Description

Job description:

A leading retailer in Randburg is now recruiting for a Store Manager.

Purpose:

Oversee the daily operations of the store and ensure smooth and effective running. Maintain constant and effective contact with customers and staff and ensure great customer experiences and monitor the financial performance of the store.

Duties & Responsibilities

  • Completes store operational requirements by scheduling and assigning employees; following up on work results.
  • Maintains store staff by recruiting, selecting, orienting, and training employees.
  • Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
  • Ensures availability of merchandise and services by approving contracts and maintaining inventories.
  • Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales and studying trends.
  • Markets merchandise by studying advertising, sales promotions, and display plans.
  • Analyze operating and financial statements for profitability ratios.
  • Secures merchandise by implementing security systems and measures.
  • Protects employees and customers by providing a safe and clean store environment.
  • Maintains the stability and reputation of the store by complying with legal requirements.
  • Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
  • Contributes to team effort by accomplishing related results as needed.
  • Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.

Desired Competencies

  • Enthusiastic and dynamic team leader
  • Excellent verbal and written communication skills.
  • Excellent organizational and time management skills.
  • Commercial awareness and resourcefulness
  • Strong leadership and customer management abilities.
  • Customer service-oriented with in-depth knowledge of basic business management processes.

Experience

  • A minimum of 3 years' experience working in a managerial position in a large retail environment.

Qualification

  • Bachelor's degree in Business Administration or relevant field preferred

Job Type: Full-time

Education:

  • Bachelors (Required)

Experience:

  • Wholesale and Retail Management: 2 years (Required)

Experience:

  • Retail: 1 year (Preferred)

Job Type: Full-time

Work Location: In person

This advertiser has chosen not to accept applicants from your region.

Assistant Store Manager

Randburg, Gauteng R900000 - R1200000 Y Clicks Group

Posted today

Job Viewed

Tap Again To Close

Job Description

Listing reference:
click_

Listing status:
Online

Apply by:
5 September 2025

Position Summary
Industry:
Wholesale & Retail Trade

Job category:
FMCG, Retail, Wholesale and Supply Chain

Location:
Randburg

Contract:
Permanent

Remuneration:
Market Related

EE position:
Yes

About Our Company
Clicks Group

Introduction
Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Description
Job Purpose:

  • To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives

  • To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
  • To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
  • To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
  • To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
  • To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
  • To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
  • To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
  • To facilitate the brand being the customer's first choice health and beauty retailer by living and driving the company values.

Minimum Requirements
Education and Experience Requirements:

  • Essential: Grade 12 (Maths 50% and English 50%)
  • Essential: Relevant Retail/Business Management qualification (External applicants)
  • Desirable: Degree in Relevant Retail/Business Management
  • Minimum 1 years' experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
  • Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge And Skills Required

  • Understanding and application of financial management principles
  • Retail/FMCG background and understanding of merchandising and promotions principles
  • Knowledge of stock, cost, risk and compliance management procedures
  • Knowledge of customer service excellence
  • Knowledge of labour legislation and IR practices
  • Knowledge of people management
  • Knowledge of competency based interviewing
  • Numeracy skills
  • Results and target driven
  • Planning and organising skills
  • Problem-solving skills
  • Strong customer orientation
  • Good communication skills
  • Computer literacy

Essential Competencies

  • Following instructions and procedures
  • Planning and Organising
  • Delivering Results and Meeting Customer Expectations
  • Working with people
  • Analysing
  • Leading and Supervising
  • Entrepreneurial and Commercial Thinking
  • Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.
All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply

This advertiser has chosen not to accept applicants from your region.

Assistant Store Manager - Clicks Olivedale

Randburg, Gauteng Clicks Group Limited

Posted 20 days ago

Job Viewed

Tap Again To Close

Job Description

Assistant Store Manager - Clicks Olivedale

Listing reference: click_

Listing status: Online

Apply by: 12 March 2025

Position summary

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Randburg

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose:

  • To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

  • To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
  • To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
  • To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
  • To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
  • To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
  • To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
  • To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
  • To facilitate the brand being the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

  • Essential: Grade 12 (Maths 50% and English 50%)
  • Desirable: Degree in Relevant Retail/Business Management
  • Minimum 1 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion the Clicks Trainee Store Management Programme
  • Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

  • Understanding and application of financial management principles
  • Retail/FMCG background and understanding of merchandising and promotions principles
  • Knowledge of stock, cost, risk and compliance management procedures
  • Knowledge of customer service excellence
  • Knowledge of labour legislation and IR practices
  • Knowledge of people management
  • Knowledge of competency based interviewing
  • Results and target driven
  • Planning and organising skills
  • Problem-solving skills
  • Strong customer orientation
  • Following instructions and procedures
  • Planning and Organising
  • Delivering Results and Meeting Customer Expectations
  • Working with people
  • Analysing
  • Leading and Supervising
  • Entrepreneurial and Commercial Thinking
  • Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Assistant Store Manager- Clicks Brightwater

Randburg, Gauteng Clicks Group Limited

Posted 20 days ago

Job Viewed

Tap Again To Close

Job Description

Assistant Store Manager- Clicks Brightwater

Listing reference: click_

Listing status: Online

Apply by: 4 October 2024

Position summary

Industry: Wholesale & Retail Trade

Job category: Retail Operations

Location: Randburg

Contract: Permanent

Remuneration: Market Related

EE position: No

Introduction

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.

Job Purpose:

  • To support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

  • To ensure the achievement of the stores financial performance by driving and maximising sales through the execution of promotional activities and driving cross-selling, up-selling initiatives and superior customer service across the store team.
  • To efficiently execute all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
  • To successfully execute in-store visual merchandising, ensuring the in-store presentation and promotional standards are met and that the appearance of the store is in line with the brand image.
  • To support the Store Manager in ensuring staff are motivated and directed to achieve their targets and performance goals and effectively managed in the absence of the store manager.
  • To assist the Store Manager in maintaining the work schedule on a daily basis in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
  • To execute customer service initiatives in store that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
  • To attend to all administrative responsibilities in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
  • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

  • Essential: Grade 12 (Maths 50% and English 50%)
  • Desirable: Degree in Relevant Retail/Business Management
  • Minimum 2 years’ experience in an assistant store management role within a retail/FMCG store operations environment or successful completion of the Clicks Trainee Store Management Programme
  • Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

  • Understanding and application of financial management principles
  • Retail/FMCG background and understanding of merchandising and promotions principles
  • Knowledge of stock, cost, risk and compliance management procedures
  • Knowledge of customer service excellence
  • Knowledge of labour legislation and IR practices
  • Knowledge of people management
  • Knowledge of competency based interviewing
  • Results and target driven
  • Planning and organising skills
  • Problem-solving skills
  • Strong customer orientation
  • Following instructions and procedures
  • Delivering Results and Meeting Customer Expectations
  • Working with people
  • Analysing
  • Leading and Supervising
  • Entrepreneurial and Commercial Thinking
  • Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.

We are committed to the principles of Employment Equity.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Store Manager (Large) - Clicks Cresta

Randburg, Gauteng Clicks Group Limited

Posted 26 days ago

Job Viewed

Tap Again To Close

Job Description

To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

  • To ensure the achievement of the stores financial performance by driving and maximizing sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
  • To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
  • To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
  • To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
  • To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
  • To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
  • To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
  • To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
  • To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
  • To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
  • To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
  • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Knowledge:

  • Sound understanding and application of financial management principles
  • Strong retail/FMCG background and understanding of merchandising and promotions principles
  • Knowledge of stock, cost, risk and compliance management procedures 
  • Knowledge of Customer service excellence
  • Knowledge of labour legislation and IR practices 
  • Knowledge of competency based interviewing

Skills:

  • Sound managerial skills
  • Results and target driven
  • Planning and organising skills
  • Problem-solving skills
  • Strong customer orientation
  • Leading and Supervising
  • Planning and Organising
  • Delivering Results and Meeting Customer Expectations
  • Entrepreneurial and Commercial Thinking
  • Deciding and Initiating Action
  • Working with people
  • Analysing
  • Coping with Pressures and Setbacks
Experience:
  • Minimum 5 years’ experience in a store management role within a retail/FMCG store operations environment with an annual turnover of at least R50 million
  • Extensive people management experience of a large and diverse workforce
  • Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
Education:
  • Essential: Grade 12 (Maths 50% and English 50%)
  • Essential: B. Degree or Diploma (retail / finance management, pharmacy or related) (External applicants)
Do you require help with the registration process? #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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Store Manager - Blueberry Square (Honeydew)

Randburg, Gauteng Clicks Group Limited

Posted 26 days ago

Job Viewed

Tap Again To Close

Job Description

Store Manager - Blueberry Square (Honeydew)

Listing reference: click_

Listing status: Online

Apply by: 11 March 2025

Position summary

Industry: FMCG & Supply Management

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Randburg

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

Are you passionate about retail and service excellence? Are you confident to manage a store and lead a team to deliver a competitive advantage for the brand? An exciting and challenging opportunity has become available for a Store Manager. The successful individual will report to the Area Manager.

Job Purpose:

  • To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.

Job Objectives:

  • To ensure the achievement of the stores financial performance by driving and maximising sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
  • To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
  • To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
  • To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs.
  • To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
  • To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
  • To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
  • To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
  • To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
  • To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
  • To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
  • To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

Education and Experience Requirements:

  • Essential: Grade 12 (Maths 50% and English 50%)
  • Essential: B. Degree or Diploma in retail / finance management, pharmacy or related (External applicants)
  • Minimum 2 years’ experience in a store management role within a retail/FMCG store operations environment or successful completion of the Clicks Trainee Store Management Programme
  • Financial management experience (budgets, profit and loss statements, financial ratios, etc.)

Job Knowledge and Skills Required:

  • Sound understanding and application of financial management principles
  • Strong retail/FMCG background and understanding of merchandising and promotions principles
  • Knowledge of stock, cost, risk and compliance management procedures
  • Knowledge of Customer service excellence
  • Knowledge of labour legislation and IR practices
  • Knowledge of competency based interviewing
  • Sound managerial skills
  • Results and target driven
  • Planning and organising skills
  • Problem-solving skills
  • Strong customer orientation
  • Leading and Supervising
  • Planning and Organising
  • Delivering Results and Meeting Customer Expectations
  • Entrepreneurial and Commercial Thinking
  • Deciding and Initiating Action
  • Working with people
  • Analysing
  • Coping with Pressures and Setbacks

Kindly note only applicants who meet the minimum requirements will be contacted.

All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Store Manager - Clothing 6794 Mohlakeng

Krugersdorp, Gauteng R180000 - R300000 Y Pep

Posted today

Job Viewed

Tap Again To Close

Job Description

PURPOSE OF POSITION: Leading a store team to meet business KPIs including driving sales, cost control, mitigating risks and stock loss, administration and ensuring world class store standards.

RESPONSIBILITIES:

  • Increase sales by focusing on customer service and world-class store standards, maintenance of the store image, stock management and promotional implementation
  • Stock loss is minimised by having a healthy store culture and following security measures, stock and cash handling procedures.
  • Manage cost according to the company low cost culture by driving efficiencies in the store.
  • Ensure administrative duties within the store are done according to the company guidelines.
  • Leading a dynamic team of Dynamos - taking responsibility for team training, coaching and performance.
  • Standards - maintain general health, safety and housekeeping standards

JOB REQUIREMENTS:

  • Grade 12
  • Proficient in English.
  • Relevant tertiary education - a degree/diploma in a business/retail related field would be an advantage.
  • Ideally 1-2 years experience in a retail environment within a leadership role.

  • Computer Literate (Microsoft and/or Google GSuite - will be an advantage).

ATTRIBUTES REQUIRED:

  • A passion for retail is essential to deliver a world-class customer experience.
  • Demonstrate integrity and willingness to go the extra mile.
  • Strong interpersonal, communication and leadership skills
  • Strong Managerial capabilities - ability to plan, lead, organise and control.
  • Ability to work under pressure in a fast-paced environment.
  • Willing to work retail hours.

Closing Date: 17 September 2025

Internal Development Pool Candidates will be given preference.

PEP strives for equal opportunity in terms of its employment equity guidelines.

If you do not hear from us within 4 weeks of the closing date of this position, please regard yourapplication as being unsuccessful.

This advertiser has chosen not to accept applicants from your region.

Store manager (large) - clicks cresta

Randburg, Gauteng Clicks Group Limited

Posted today

Job Viewed

Tap Again To Close

Job Description

permanent
To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand. Job Objectives: To ensure the achievement of the stores financial performance by driving and maximizing sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required. To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration. To successfully manage in-store execution of all visual merchandising, ensuring that in-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image. To ensure competent and motivated employees through effective selection, leadership, management and on-going development in order to build capacity and capability to meet current and future business needs. To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed. To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR. To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets. To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised. To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities. To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams. To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value. To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values. Knowledge: Sound understanding and application of financial management principles Strong retail/FMCG background and understanding of merchandising and promotions principles Knowledge of stock, cost, risk and compliance management procedures  Knowledge of Customer service excellence Knowledge of labour legislation and IR practices  Knowledge of competency based interviewing Skills: Sound managerial skills Results and target driven Planning and organising skills Problem-solving skills Strong customer orientation Leading and Supervising Planning and Organising Delivering Results and Meeting Customer Expectations Entrepreneurial and Commercial Thinking Deciding and Initiating Action Working with people Analysing Coping with Pressures and Setbacks Experience: Minimum 5 years’ experience in a store management role within a retail/FMCG store operations environment with an annual turnover of at least R50 million Extensive people management experience of a large and diverse workforce Financial management experience (budgets, profit and loss statements, financial ratios, etc.) Education: Essential: Grade 12 (Maths 50% and English 50%) Essential: B. Degree or Diploma (retail / finance management, pharmacy or related) (External applicants) Do you require help with the registration process? #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
 

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