60 Social Media Management jobs in Cape Town

To ensure effective social media content and campaign strategy and production through the creation of digital content for a variety of communication channels, from conception to completion.

Job Objectives:

• Drive the conceptualisation and creation of digital content for social media channels and group websites through bringing all types of content ideas to life, from graphic design to photos, videos and multimedia content.
• Contribute forward-thinking content ideas that help amplify the group’s reputation among target audiences through experimenting with new formats, techniques and creative strategies.
• Collaborate with internal and external stakeholders to identify new stories, trends, and opportunities to create content and campaigns.
• Assist with managing project and campaign deliverables in order to meet expectations and ensure campaigns are on time and on budget.
• Create and manage a database of visual assets across all brands within the organisation.
• Assist with ad-hoc design projects, including PowerPoint presentations and materials development.
• Create and pitch effective campaign ideas needed to ladder up to the envisioned marketing pitch (the big idea) whilst ensuring integration with the broader marketing plan involving all other media channels.
• Develop content and campaign strategies that cut across major social media outlets (Facebook, Facebook Live, Instagram, Snapchat, Pinterest) and across digital formats.
• Design content for organic posts as well as paid formats ensuring up-to-date social media ad formats.
• Manage internal and external videographers/photographers/editors and internal graphical designers to plan and produce professional shot content.
• Capture video and photos at live events or stage ad-hoc shoots in the relevant environments as and when required and when the opportunity arises.
• Ensure that all content or language published to the group’s social media platforms adheres to group’s guidelines.

Education:

• Grade 12
• Bachelor’s Degree (Desirable)

Experience:

• 2-4 years professional experience.
• Experience in graphic design, photography, and image editing; Experience with PhotoShop and InDesign.

Knowledge:

• Digital and social media formats.
• Full MS Office suite.
• In-depth knowledge/experience with all major social media platforms and experience producing social-first content on one or more social media platforms.

Skills:

• Able to thrive in a fast-paced, dynamic environment and to work both independently and as part of a cross-functional team.
• Ability to take direction.
• Ability to understand group’s identity, core target audience and layer onto that own creativity and fresh content ideas.
• High level of organization.
• Leading and Deciding.
• Supporting and Cooperating.
• Interaction and Presenting.
• Analysing and Interpreting.
• Creating and Conceptualising.
• Organising and Executing.
• Adapting and Coping with Pressures.
• Enterprising and Performing.

Sable International offers innovative global mobility solutions to international citizens. We create tailor-made solutions to meet the needs of our clients, including offshore investment property, studying abroad, sports recruitment and financial services.

We take pride in our high-performance culture, which is built on the foundation of our Purpose – Realising our Potential – and our four core values of Care, Solve, Grow, and Enjoy. Our company goal is not just a vision for the organisation, it also applies to our staff members. We are committed to supporting their growth and to ensuring they make a meaningful contribution during their time with us.

The staff in our Abuja, Cape Town, Durban, Grand Baie, Harare, Johannesburg, Kampala, London, Lagos, Lusaka, Melbourne, and Monte Estoril offices are passionate about their areas of expertise and take pride in helping our clients achieve their goals. As a result, we have an energised and fun company culture, something that sets us apart from other professional services firms.

Job Overview:

Are you a Social Media whizz and want to work as part of a high-performance, in-house advertising team? Our Cape Town Marketing department is looking to add a highly motivated and creative Social Media Coordinator to join us. We offer a dynamic environment in which you will be doing the organic content and paid Social Media ads for a variety of business units including offshore property, sports recruitment, studying abroad, financial services, and more.

This role involves the daily posting and management of both organic content and paid advertising on all our Social Media channels (Facebook, Instagram, LinkedIn, TikTok, YouTube, X) as well as the regular reporting and analysis of results. The successful candidate will play a crucial role in growing our lead generation capability via social media, developing engaging content, as well as community management.

• Have a degree or diploma in Marketing, Communications, or a related field.
• Have proven experience as a Social Media Co-ordinator, Social Media Specialist, or similar role, preferably in an advertising agency environment, with a portfolio of past work as well as results.
• Have a strong understanding of the targeting capabilities as well as user behaviour across major Social Media platforms, such as Facebook, Instagram, LinkedIn, X, YouTube, TikTok.
• Have an excellent understanding of how to drive lead generation on Social Media channels and a deep understanding of various targeting techniques.
• Are comfortable developing in-depth content calendars for various types of businesses including Studying Abroad, Sports Recruitment, Property and Financial Services.
• Have good experience in Community Management and online Brand Reputation Crisis Management.
• Have an analytical mindset and are proficient in Meta Business Manager and GA4.
• Are proficient in content creation tools like Canva, Adobe Photoshop, or other graphic design software.
• Are familiar with Social Media scheduling tools such as Hootsuite, Buffer, or Sprout Social.
• Are deadline-driven and can multi-task across several campaigns at the same time.
• Are keen to develop yourself as the authority and expert in this field within an international company

Among other tasks, your main responsibilities will include:

• Planning, creating, and publishing engaging content across a variety of Social Media platforms including Facebook, Instagram, X, LinkedIn, YouTube and TikTok.
• Developing Social Media calendars in collaboration with the marketing team to support campaigns, service launches, and promotions.
• Planning and implementing successful lead generation campaigns for our various business units across the social media channels.
• Monitoring Social Media channels for trends, opportunities, and audience engagement, responding to comments and messages in a timely manner.
• Analysing performances metrics and reporting on key insights.
• Collaborating with internal stakeholders and decision makers.
• Maintaining a consistent brand voice as well as our Brand CI in all Social Media content.
• Staying updated on social media trends, best practices, and platform updates.

Brand Ambassador

Depending on level and experience

Job Description
As our Brand Ambassador, you will oversee the development, management, and promotion of the brand, ensuring it resonates with our target audience.

Your responsibilities include maintaining consistency in brand visuals and feeling across all digital and physical platforms. You will track monthly sales, brainstorm strategies to increase sales, and create the brand's look and feel.

You will strategize marketing ideas and campaigns, act as the face of our brand, engage with our audience online and offline, and utilize your creativity and passion to enhance brand presence and foster customer loyalty.

Key duties include social media management, content creation, video editing, managing engagement, running Meta ads, sending out monthly packages, tracking success, conducting competitor research (local and international), managing giveaways and brand ambassador programs, handling social media messages, seeking online collaborations, tracking Google analytics, and working closely with sales on the website.

Physical store and event involvement include promos, tastings, event parties, marketing campaigns, and collaborations with creators.

Brand performance will be monitored through monthly sales data, consumer feedback, and trend analysis to refine strategies.

Requirements
- Based in Cape Town
- Owns a car and a laptop
- Video editing skills
- 1 year of social media experience with a portfolio
- Comfortable working in the cannabis industry
- Goal-driven with a good understanding of business and growth
- Marketing experience or education

Desired Skills
- Brand Management
- Social Media Marketing
- Video Editing

About The Employer
Our company has been operating since 2018, with a team of 10 employees. We sell products nationally, primarily through B2B channels, with 20% of sales online and via Takealot. We value marketing interactions, merchandise, tastings, and online sales growth.

Employer & Job Benefits
- Salary
- Petrol allowance
- Own laptop provided

We are a dynamic UK-based marketing agency specializing in delivering innovative and results-driven campaigns for our diverse range of clients. We are passionate about helping brands grow their online presence and are seeking a talented Social Media Strategist to lead our social media wing.

As the Social Media Strategist, you will be at the forefront of creating, managing, and executing cutting-edge social media strategies for our clients. You will lead the efforts and work collaboratively with content creators, designers, and clients to ensure campaigns meet and exceed expectations. This is a fully remote role requiring a self-motivated and proactive professional with a deep understanding of social media trends, analytics, and strategies.

• Strategy Development: Design and implement social media strategies tailored to clients’ business goals across platforms like Facebook, Instagram, LinkedIn, Twitter, and TikTok.

• Campaign Management: Oversee the creation, execution, and optimization of social media campaigns to drive engagement, growth, and ROI for clients.

• Content Oversight: Collaborate with content creators to produce high-quality, engaging, and on-brand content for multiple platforms.

• Analytics and Reporting: Use social media analytics tools to track performance, generate insights, and provide actionable recommendations to clients.

• Client Collaboration: Serve as the main point of contact for social media clients, maintaining strong relationships and ensuring satisfaction.

• Trend Monitoring: Stay ahead of social media trends, tools, and platform updates to incorporate innovative approaches into campaigns.

• 5-7 years of experience in social media marketing, preferably in an agency environment.

• Proven track record of managing successful social media campaigns across multiple platforms.

• Strong understanding of social media analytics tools (e.g., Sprout Social, Hootsuite, Meta Business Suite).

• Excellent written and verbal communication skills.

• Leadership experience, with the ability to inspire and guide a team.

• Experience in managing client relationships and presenting campaign performance.

• Creative mindset with a keen eye for design and storytelling.

• Ability to manage multiple projects and meet tight deadlines in a fast-paced environment.

• Experience with paid social media campaigns and budget management.

• Knowledge of SEO and its relationship with social media.

• Familiarity with social listening tools and influencer marketing strategies.

Job category: Media planning and Purchasing

Location: Cape Town

Contract: Permanent

EE position: No

This role is responsible for the execution of strategy and inputting into the development of top class organic social media. This includes the sourcing, planning, scheduling and reporting on social channels including Facebook, Instagram, Twitter, TikTok and more. This role is particularly focused on organic social media, yet may be expected to assist across the communications team if required.

1. Ensure Woolworths social media reflects the Values of our business including Customer First, Quality, Inspiration, In Touch, Responsibility, Integrity and Collaboration.
2. Assist in developing social media content and community strategies that foster community spirit and engaging dialogue in line with the Woolworths Brand Values.
3. Manage and lead Social Media Consultants to achieve excellent outcomes.
4. Assist with the production of various content types and advertising material across social platforms.
5. Ensure all social content developed is appropriate, relevant and effectively meets strategy, trade, online and campaign requirements.
6. Maintain effective social and digital media journeys, allowing for the prompt and accurate dissemination of information to customers on social media.
7. Maintain creativity and thought leadership in the Communications Team and Woolworths business as a whole.
8. Keep abreast of local and international social content trends, including pop culture references and customer interests, to benchmark Woolworths to a global standard.
9. Connect with brand and creative teams to ensure social content is available and in line with the strategy.
10. Execute and evolve best practices for social media.
11. Knowledge of measurement tagging, reporting and analytics, messaging, branding, creative and content, backend technical and database considerations.
12. Track and analyse content metrics and tie budget, plans and programs to the achievement of agreed upon KPIs.
13. Strengthen and grow the social media pages and protect the Woolies reputation.
14. Compile and supply weekly and monthly reports as required.

1. Minimum 5 years of experience with a firm understanding of Social Media Marketing and Communications practices.
2. Excellent written, verbal and presentation communication skills.
3. People management and capable of leading by example.
4. Ability to deal with stress.
5. Balanced creative and analytical thinking style.
6. Ability to make effective, agile decisions.
7. Energy and resilience.
8. Knowledge of content channel strategy, marketing metrics, CRM, acquisition databases, search, web technologies, social analytical tools.
9. Keen understanding of content optimization through consistent tone, visual and brand guidelines, and key messaging.
10. Experience effectively collaborating across multiple teams, business units and managing agencies.
11. Results oriented.
12. Ability to influence and persuade key stakeholders.
13. Plays a leading and supporting role in implementing initiatives at team level.
14. Self-motivated with the ability to challenge the status quo and inspire others.

As a Social Media Responder , your primary role is to engage with fans and followers on behalf of high-profile social media influencers across various online platforms. You will be responsible for responding to incoming messages in a way that maintains the influencer’s voice, fosters meaningful interactions, and enhances fan engagement. This role requires strong adaptability, quick thinking, and excellent written communication skills to ensure authentic and engaging conversations.

• Respond to direct messages, comments, and interactions across multiple social media platforms.

• Ensure that responses are timely, engaging, and align with the influencer’s persona.

• Maintain a high volume of daily interactions while ensuring personalized and meaningful conversations.

• Engage with fans across a wide range of topics, tailoring responses to individual interests.

• Keep conversations engaging and natural to build strong fan connections.

• Uphold the influencer’s brand voice while ensuring positive and professional interactions.

• Foster and sustain ongoing relationships with followers through consistent engagement.

• Encourage repeat interactions by making fans feel valued and heard.

• Help strengthen the influencer’s community and increase fan loyalty.

• Meet or exceed daily messaging targets to maintain consistent engagement levels.

• Example: If the goal is 320 messages per 8-hour shift, aim for an average of 40 messages per hour.

• Ensure efficiency in handling high message volumes while maintaining high-quality interactions.

• High energy, enthusiasm, and a passion for online engagement.

• Ability to quickly adapt to different conversation styles and tones.

• Strong understanding of English slang, colloquialisms, and internet culture.

• English language proficiency at B2-C2 level.

• Typing speed of at least 60 words per minute.

• Ability to work independently while following brand guidelines.

Job category: Media and Information

Location: Cape Town

Contract: Permanent

Remuneration: Market-related

EE position: No

This role is responsible for the execution of strategy and inputting into the development of top class organic social media, to ensure Woolworths remains a leading brand on social media. This includes the sourcing, planning, scheduling and reporting on social channels including Facebook, Instagram, Twitter, TikTok and more. This role is particularly focused on organic social media, yet may be expected to assist across the communications team if required.

• Ensure Woolworths social media reflects the Values of our business including Customer First, Quality, Inspiration, In Touch, Responsibility, Integrity and Collaboration.
• Manage and lead team of two Social Media Consultants to achieve excellent outcomes.
• Maintaining creativity and thought leadership in the Communications Team and Woolworths business as a whole.
• Assisting in developing social media content and community strategies that foster community spirit and engaging dialogue in line with the Woolworths Brand Values.
• Assisting with the production of various content types and advertising material across social platforms.
• Ensuring all social content developed is appropriate, relevant and effectively meets strategy, trade, online and campaign requirements.
• Maintaining effective social and digital media journeys, allowing for the prompt and accurate dissemination of information and to customers on social media.
• Keeping abreast of local and international social content trends, including pop culture references and customer interests, to benchmark Woolworths to a global standard.
• Connect with brand and creative teams to ensure social content is available and in line with the strategy.
• Execute and evolve best practices for social media.
• Knowledge of measurement tagging, reporting and analytics, messaging, branding, creative and content, backend technical and database considerations.
• Track and analyse content metrics and tie budget, plans and programs to the achievement of agreed upon KPIs
• Strengthen and grow the social media pages and protect the Woolies reputation
• Compile and supply weekly and monthly reports as required.
• Minimum 5 years of experience with a firm understanding of Social Media Marketing and Communications practices.
• Excellent written, verbal and presentation communication skills.
• People management and capable of leading by example.
• Ability to deal with stress.
• Balanced creative and analytical thinking style.
• Ability to make effective, agile decisions.
• Energy and resilience.
• Knowledge of content channel strategy, marketing metrics, CRM, acquisition databases, search, web technologies, social analytical tools.
• Keen understanding of content optimization through consistent tone, visual and brand guidelines, and key messaging.
• Experience effectively collaborating across multiple teams, business units and managing agencies.
• Results oriented.
• Ability to influence and persuade key stakeholders.
• Plays a leading and supporting role in implementing initiatives at team level.
• Self-motivated with the ability to challenge the status quo and inspire others.

• A Bachelors Degree or qualification in Marketing or relevant preferred
• At least 5 years experience as a Social Media Specialist in a B2B environment
• Experience in full Social Media process from content creation to analysing metrics
• Excellent knowledge of Facebook, LinkedIn, Pinterest, Instagram, Google+, Xing, YouTube and other social media best practices
• Understanding of SEO and web traffic metrics
• Experience with doing audience and buyer persona research
• Good understanding of social media KPIs
• Familiarity with web design and publishing
• Strong command of spoken and written English
• Experience in any of the following tools/platforms highly regarded
  • Salesforce Marketing Automation
  • Oktopost
  • Hootsuite
  • Bamboo Employee Advocacy
  • Sprinklr
  • Brandwatch

• Developing social media content plans
• Creating consistent, meaningful content on all social media platforms, including writing and editing social media posts, improving customer engagement, and promoting social media campaigns
• Work with creative team to create compelling, digestible visuals and video to enhance social content
• Communicating with social media followers
• Utilise metrics to adjust social media marketing strategy for optimal results
• Competitor Analysis
• Staying updated with latest trends and best practices