21 Service Industries jobs in Centurion
Customer Service
Posted today
Job Viewed
Job Description
Company Description
LGC Standards is a division of LGC Group, the UK's designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the highest standards, including ranges produced under ISO/IEC 17025 and accredited to ISO Our wide range of reference materials and proficiency testing schemes is complemented by our experience in outsourcing and customs, enabling us to adapt quickly to provide tailored solutions that meet our customers' analytical needs. We innovate and apply science in order to ensure the safety and integrity of services and products, in line with our vision of science for a safer world
Job Description
Job Description
Customer Service & Sales Executive (6-Month Contract):
We're on the lookout for a motivated, fast-learning professional with a proactive attitude and a strong customer focus to join our vibrant Customer Service team. This is a 6-month contract role ideal for someone who thrives in a dynamic, fast-paced environment, enjoys juggling multiple tasks, and is passionate about delivering outstanding service.
If that sounds like you, we'd be excited to connect
As a Customer Service & Sales Executive, you'll be the primary point of contact between LGC and our valued customers. Your role will be pivotal in ensuring smooth operations and outstanding service delivery. Key responsibilities include:
- Order Management:
Efficiently and accurately process customer orders.
- Customer Support:
Respond to customer inquiries with professionalism and clarity.
- Cross-Team Collaboration:
Coordinate with internal departments, suppliers, and clients to ensure seamless service delivery.
- Service Excellence:
Uphold and enhance LGC's reputation for quality and customer satisfaction.
Key responsibilities and accountabilities:
- To ensure that all methods of communication with internal and external contacts are handled with the utmost professionalism to project the high-quality image and standards provided by LGC.
- Ensure weekly follow-up on all customer quotations to maintain engagement and drive conversions
- To ensure that all customer orders received are entered correctly into the Pastel/ERP system on the day of receipt or within agreed timescales for order type and that the customer receives an email notification on release of the order.
- To provide help and advice to customers regarding their orders and ensure On Time In Full (OTIF) delivery targets are and customers informed of any delays in advance.
- To improve back-order management and up-dates to customers by monitoring and chasing Shipments and or suppliers on product delays.
- Communicating courteously with customers by telephone, email and Sales Force ensuring queries outside the remit of order entry.
- To be responsible for the daily management of Sales Force Cases ensuring tasks are dealt with and or raised to ensure response times are within agreed critical metric timescales.
- To register customer complaints by logging into the Service Cloud (or local) Complaint System and ensure the important metrics reporting is maintained, and issues raisedd to the Manager.
- To communicate closely with field sales personnel to ensure they are kept in the loop with matters arising regarding their customers and to provide customer feedback.
- Taking ownership of exceeding customer expectations based on customer needs
Qualifications
Qualifications
What We're Looking For
We're seeking a motivated and energetic individual with a strong foundation in both customer service and the scientific field. The ideal candidate will bring a genuine passion for delivering exceptional service, a sharp eye for detail, and the ability to maintain professionalism under pressure. If you thrive in dynamic, fast-paced environments and take pride in creating positive customer experiences, we'd love to hear from you.
Key skills & experience:
- Previous experience in a sales support or customer service environment
- Experience with order entry, and working with ERP/CRM systems. Pastel and Sales Force experience will be beneficial.
- Excellent written and verbal communication
- Thrives in high-pressure environments, maintaining focus and efficiency to meet deadlines and deliver quality results
- Proficient in handling high-pressure situations with efficiency and composure
- Strong IT skills: MS Office, Excel, Outlook, MS Teams
- Knowledge of ERP systems such as SAP, Oracle, SAGE, or Pastel
- Experience using Service Cloud/Sales Force or similar CRM tools
Essential:
- Valid Driver's License and own transport
- High school diploma or equivalent experience
Additional Information
ABOUT LGC:
LGC is a leading, global life science tools company, providing critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of meaningful tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers' products and workflows and are appreciated for their performance, quality, and range.
Our values
- PASSION
- CURIOSITY
- INTEGRITY
- BRILLIANCE
- RESPECT
Equal opportunities
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.
For more information about LGC, please visit our website
#scienceforasaferworld
Customer Service Consultant
Posted 4 days ago
Job Viewed
Job Description
Overview
Hello Group is seeking to appoint a dedicated Customer Service Consultant to join our Call Centre Department. The Customer Service Consultant will be responsible for managing both inbound and outbound calls. This role involves handling customer inquiries, verifying and requesting source of funds documents, and accurately capturing detailed information into the bank's ticketing system. Additionally, the consultant will be responsible for authenticating customers when their banking information changes and ensuring a high level of customer satisfaction while managing their assigned tickets.
Hello Group is a South African company with a bold mission : to create game-changing integrated consumer and business services for migrant and marginalized communities. Our focus is on providing low-cost, easily accessible, and simple-to-use financial solutions, all powered by cutting-edge technology.
What Hello Group Offers- Onsite Barista – Because life’s too short for bad coffee!
- Exciting Team Events – Work hard, play harder!
- Teambuilding Activities – Get to know your teammates beyond the screen!
- A Culture That Feels Like Family – No corporate robots here—just real people doing great things!
- A Top-Notch Office Space – Where inspiration meets innovation.
Customer Service Engineer
Posted 24 days ago
Job Viewed
Job Description
Skip to main content Working at PerkinElmer | Jobs and Careers at PerkinElmer Don't ask what's next. Define it. Step up, stand out and make a Statement. Customer Service Engineer Midrand South Africa | Johannesburg South Africa
Responsibilities Location Midrand, Johannesburg, ZA Job ID REQ-
Provides technical support in the development and implementation of customer applications and company products. Conducts on-site enhancements, maintenance, and support for new and existing systems. Implements new product configurations/software upgrades, installs network devices and/or hardware components/peripherals. Diagnoses, troubleshoots, and repairs technical problems. Knowledgeable of company and third-party vendor products utilized in the customer's application/systems.
Apply NowPerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.
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Aetna Health Plan Pricing Disclosure: Aetna Healthcare Pricing
This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators and application developers to more easily access and analyze data.
Equal Opportunity
PerkinElmer is proud to be an equal opportunity workplace and is an affirmative action employer. PerkinElmer is committed to equal employment opportunity without regard to unlawful considerations of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, gender expression, status as a protected veteran, genetic information, or any other personal attribute or characteristics protected by applicable local, state or federal laws.
To learn more about equal employment opportunity protections, please view the available EEO is the Law , EEO is the Law Supplement , and Pay Transparency Non-Discrimination Provision documents.
Please note that PerkinElmer is an E-Verify Employer in the United States. Additional information about E-Verify can be reviewed here.
Accessibility
PerkinElmer is committed to providing reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. If you have a disability and need assistance with any part of the hiring process or have questions about our workplace accessibility, please email us at .
Please be aware that PerkinElmer does not make job offers without conducting interviews with our talent acquisition team. PerkinElmer does not charge any job application fees. Offers of employment or job openings with requests for payment of fees are fraudulent. PerkinElmer does not charge a fee at any stage of the recruitment process. Any requests for such payment or information should be refused. The FTC has provided additional consumer information regarding such scams here.
#J-18808-LjbffrCustomer Service Consultant
Posted 27 days ago
Job Viewed
Job Description
Hello Group is seeking to appoint a dedicated Customer Service Consultant to join our Call Centre Department . The Customer Service Consultant will be responsible for managing both inbound and outbound calls. This role involves handling customer inquiries, verifying and requesting source of funds documents, and accurately capturing detailed information into the bank's ticketing system. Additionally, the consultant will be responsible for authenticating customers when their banking information changes and ensuring a high level of customer satisfaction while managing their assigned tickets.
Hello Group is a South African company with a bold mission: to create game-changing integrated consumer and business services for migrant and marginalized communities. Our focus is on providing low-cost, easily accessible, and simple-to-use financial solutions, all powered by cutting-edge technology.
What Hello Group Offers- Onsite Barista - Because life’s too short for bad coffee!
- Exciting Team Events - Work hard, play harder!
- Teambuilding Activities - Get to know your teammates beyond the screen!
- A Culture That Feels Like Family - No corporate robots here—just real people doing great things!
- A Top-Notch Office Space - Where inspiration meets innovation.
Customer Service Consultant
Posted today
Job Viewed
Job Description
More about Essentra
Essentra plc is a leading global provider of essential components and solutions, specializing in the manufacture and distribution of plastic injection moulded, vinyl dip moulded, and metal items. Headquartered in the United Kingdom, Essentra operates in 28 countries with over 3,000 employees. Our network includes 13 manufacturing facilities, 24 distribution centres, and 33 sales & service centres, serving approximately 70,000 customers across various industries such as equipment manufacturing, automotive, electronics, medical, and renewable energy.
Role Description
This is a full-time on-site role for an Internal Sales Consultant located in Midrand. The Internal Sales Consultant will be responsible for sales consulting, ensuring customer satisfaction, maintaining effective communication with clients, and providing exceptional customer service. The role involves understanding customer needs, updating or assisting of quotations, offering appropriate solutions, and supporting the consulting process to drive sales and customer retention. Uploading of sales orders is part of the role, hence sound understanding of Microsoft platforms are vital.
Reporting to:
Customer Service Manager
To start as soon as possible/1 October 2025.
Qualifications
- Proficiency in Sales Consulting and Consulting skills
- Excellent Customer Service and Customer Satisfaction abilities
- Strong Communication skills
- Ability to understand and meet customer needs
- Relevant experience in sales or customer service roles
- Capacity to work effectively in a team environment
- Tertiary Certificates in Business, Marketing, or related field is a plus.
Package includes market related salary, pension, medical aid, annual incentives and an opportunity for sponsored Studies. Email CV's to -
Customer Service Consultant
Posted today
Job Viewed
Job Description
Hello Group is seeking to appoint a dedicated Customer Service Consultant to join our Call Centre Department. The Customer Service Consultant will be responsible for managing both inbound and outbound calls. This role involves handling customer inquiries, verifying and requesting source of funds documents, and accurately capturing detailed information into the bank's ticketing system. Additionally, the consultant will be responsible for authenticating customers when their banking information changes and ensuring a high level of customer satisfaction while managing their assigned tickets.
Hello Group is a South African company with a bold mission: to create game-changing integrated consumer and business services for migrant and marginalized communities. Our focus is on providing low-cost, easily accessible, and simple-to-use financial solutions, all powered by cutting-edge technology.
What Hello Group Offers
- Onsite Barista – Because life's too short for bad coffee
- Exciting Team Events – Work hard, play harder
- Teambuilding Activities – Get to know your teammates beyond the screen
- A Culture That Feels Like Family – No corporate robots here—just real people doing great things
- A Top-Notch Office Space – Where inspiration meets innovation.
- Matric Certificate
- Multiple Languages (Advantageous)
- Customer service qualification (Advantageous)
- Knowledge of CRM Bank, OS ticket and Core Banking systems (Advantageous)
- Multiple Languages (Advantageous)
- Experience in customer service (Advantageous)
- Computer/Mobile Literate
Key responsibilities
Inbound & Outbound Calls:
- Handle inbound customer inquiries and proactively manage outbound calls related to source of funds requests.
- Compliance: Ensure all processes follow the bank's compliance guidelines, particularly related to anti-money laundering (AML) and Know Your Customer (KYC) regulations.
- Customer Service Excellence: Maintain a high level of professionalism and customer service in all interactions to ensure customer satisfaction and loyalty.
Client authentication:
- Authenticate customers when there is a change in their banking information, following security protocols to protect client data.
- 2-part Verification of client: voice call and video call the client
- Attending to incoming calls
Ticket Management:
- Manage and prioritize daily tickets assigned by the team, ensuring timely follow-up with customers to request source of funds and resolve any issues.
- Request and verify source of funds documents from clients in compliance with the bank's policies and regulatory requirements.
- Regularly follow up on tickets at least once a week.
- Document Verification: Check the accuracy and authenticity of the source of funds documentation provided by clients.
- Cross reference information, verify Bank statements, ID's, POPS' and payment notifications.
- Data Entry: Accurately capture and record detailed information received from clients into the bank's ticketing system.
Customer Service Consultant
Posted today
Job Viewed
Job Description
visit for Application
Closing Date:
Description
Hello Group is seeking to appoint a dedicated Customer Service Consultant to join our Call Centre Department. The Customer Service Consultant will be responsible for managing both inbound and outbound calls. This role involves handling customer inquiries, verifying and requesting source of funds documents, and accurately capturing detailed information into the bank's ticketing system. Additionally, the consultant will be responsible for authenticating customers when their banking information changes and ensuring a high level of customer satisfaction while managing their assigned tickets.
Hello Group is a South African company with a bold mission: to create game-changing integrated consumer and business services for migrant and marginalized communities. Our focus is on providing low-cost, easily accessible, and simple-to-use financial solutions, all powered by cutting-edge technology.
What Hello Group Offers
- Onsite Barista – Because life's too short for bad coffee
- Exciting Team Events – Work hard, play harder
- Teambuilding Activities – Get to know your teammates beyond the screen
- A Culture That Feels Like Family – No corporate robots here—just real people doing great things
- A Top-Notch Office Space – Where inspiration meets innovation.
Duties and Responsibilities
Key responsibilities
Inbound & Outbound Calls:
- Handle inbound customer inquiries and proactively manage outbound calls related to source of funds requests.
- Compliance: Ensure all processes follow the bank's compliance guidelines, particularly related to anti-money laundering (AML) and Know Your Customer (KYC) regulations.
- Customer Service Excellence: Maintain a high level of professionalism and customer service in all interactions to ensure customer satisfaction and loyalty.
Client authentication:
- Authenticate customers when there is a change in their banking information, following security protocols to protect client data.
- 2-part Verification of client: voice call and video call the client
- Attending to incoming calls
Ticket Management:
- Manage and prioritize daily tickets assigned by the team, ensuring timely follow-up with customers to request source of funds and resolve any issues.
- Request and verify source of funds documents from clients in compliance with the bank's policies and regulatory requirements.
- Regularly follow up on tickets at least once a week.
- Document Verification: Check the accuracy and authenticity of the source of funds documentation provided by clients.
- Cross reference information, verify Bank statements, ID's, POPS' and payment notifications.
Data Entry: Accurately capture and record detailed information received from clients into the bank's ticketing system.
Minimum RequirementsMatric Certificate
- Multiple Languages (Advantageous)
- Customer service qualification (Advantageous)
- Knowledge of CRM Bank, OS ticket and Core Banking systems (Advantageous)
- Multiple Languages (Advantageous)
- Experience in customer service (Advantageous)
- Computer/Mobile Literate
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About the latest Service industries Jobs in Centurion !
Customer Service & Sales Executive
Posted today
Job Viewed
Job Description
Company Description
LGC Standards is a division of LGC Group, the UK’s designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the highest standards, including ranges produced under ISO/IEC 17025 and accredited to ISO 17034. Our wide range of reference materials and proficiency testing schemes is complemented by our experience in outsourcing and customs, enabling us to adapt quickly to provide tailored solutions that meet our customers’ analytical needs. We innovate and apply science in order to ensure the safety and integrity of services and products, in line with our vision of science for a safer world!
Job Description
Customer Service & Sales Executive (6-Month Contract) :
We’re on the lookout for a motivated, fast-learning professional with a proactive attitude and a strong customer focus to join our vibrant Customer Service team. This is a 6-month contract role ideal for someone who thrives in a dynamic, fast-paced environment, enjoys juggling multiple tasks, and is passionate about delivering outstanding service. If that sounds like you, we’d be excited to connect!
As a Customer Service & Sales Executive, you’ll be the primary point of contact between LGC and our valued customers. Your role will be pivotal in ensuring smooth operations and outstanding service delivery.
Responsibilities- Order Management: Efficiently and accurately process customer orders.
- Customer Support: Respond to customer inquiries with professionalism and clarity.
- Cross-Team Collaboration: Coordinate with internal departments, suppliers, and clients to ensure seamless service delivery.
- Service Excellence: Uphold and enhance LGC’s reputation for quality and customer satisfaction.
- To ensure that all methods of communication with internal and external contacts are handled with the utmost professionalism to project the high-quality image and standards provided by LGC.
- Ensure weekly follow-up on all customer quotations to maintain engagement and drive conversions.
- To ensure that all customer orders received are entered correctly into the Pastel/ERP system on the day of receipt or within agreed timescales for order type and that the customer receives an email notification on release of the order.
- To provide help and advice to customers regarding their orders and ensure On Time In Full (OTIF) delivery targets are met and customers informed of any delays in advance.
- To improve back-order management and updates to customers by monitoring and chasing shipments and/or suppliers on product delays.
- Communicating courteously with customers by telephone, email and Sales Force ensuring queries outside the remit of order entry.
- To be responsible for the daily management of Sales Force Cases ensuring tasks are dealt with and/or raised to ensure response times are within agreed critical metric timescales.
- To register customer complaints by logging into the Service Cloud (or local) Complaint System and ensure the important metrics reporting is maintained, and issues raised to the Manager.
- To communicate closely with field sales personnel to ensure they are kept in the loop with matters arising regarding their customers and to provide customer feedback.
- Taking ownership of exceeding customer expectations based on customer needs.
We’re seeking a motivated and energetic individual with a strong foundation in both customer service and the scientific field. The ideal candidate will bring a genuine passion for delivering exceptional service, a sharp eye for detail, and the ability to maintain professionalism under pressure. If you thrive in dynamic, fast-paced environments and take pride in creating positive customer experiences, we’d love to hear from you.
Key skills & experience:- Previous experience in a sales support or customer service environment
- Experience with order entry, and working with ERP/CRM systems. Pastel and Sales Force experience will be beneficial.
- Excellent written and verbal communication
- Thrives in high-pressure environments, maintaining focus and efficiency to meet deadlines and deliver quality results
- Proficient in handling high-pressure situations with efficiency and composure
- Strong IT skills: MS Office, Excel, Outlook, MS Teams
- Knowledge of ERP systems such as SAP, Oracle, SAGE, or Pastel
- Experience using Service Cloud/Sales Force or similar CRM tools
- Valid Driver’s License and own transport
- High school diploma or equivalent experience
ABOUT LGC: LGC is a leading, global life science tools company, providing critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of meaningful tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are appreciated for their performance, quality, and range.
Our values
- PASSION
- CURIOSITY
- INTEGRITY
- BRILLIANCE
- RESPECT
Equal opportunities
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.
For more information about LGC, please visit our website
#scienceforasaferworld
#J-18808-LjbffrCustomer Service & Sales Executive
Posted 3 days ago
Job Viewed
Job Description
Overview
Customer Service & Sales Executive
Are you a people-focused problem solver with a passion for science and service
Join our dynamic Customer Service team at LGC and play a key role in ensuring exceptional support and satisfaction for our clients worldwide!
About the RoleAs a Customer Service & Sales Executive youll be the front line of communication between LGC and our customers supporting order processing responding to product enquiries generating formal quotations and helping us uphold our outstanding reputation for quality and service. Youll liaise with internal teams suppliers and clients to ensure that customer expectations are exceeded at every turn.
What Youll Be Doing- Responding to customer inquiries with professionalism via phone email and our CRM (Service Cloud)
- Creating and following up on quotations and tender requests
- accurately entering orders into our ERP system (e.g. Pastel)
- Monitoring shipments and updating customers on order progress
- Logging and resolving customer complaints
- Supporting the field sales team with customer feedback and updates
- Meeting or exceeding response targets and OTIF (On Time In Full) metrics
What Were Looking For
Were after someone enthusiastic and driven with a background in chemistry or a scientific field and a passion for customer service. Demonstrate attention to detail maintain a professional demeanor and excel in fast-paced environments.
Key skills & experience :
- Previous experience in a sales support or customer service environment
- Experience with quotations order entry and working with ERP / CRM systems
- Excellent written and verbal communication
- Strong IT skills : MS Office Excel Outlook MS Teams
- Knowledge of ERP systems such as SAP Oracle SAGE or Pastel
- Experience using Service Cloud or similar CRM tools
- A chemistry degree or equivalent experience is highly desirable
Essential :
- Valid UK Drivers License and own transport
- Valid passport (for occasional travel if required)
ABOUT LGC :
LGC is a leading global life science tools company providing critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of meaningful tools for genomic analysis and for quality assurance applications which are typically embedded and recurring within our customers products and workflows and are appreciated for their performance quality and range.
Our values
- PASSION
- CURIOSITY
- INTEGRITY
- BRILLIANCE
- RESPECT
Equal opportunities
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age disability race colour ethnic or national origin sex sexual orientation gender reassignment marital or civil partnership pregnancy religion or belief. Short listing interviewing and selection will always be carried out without regard to gender sexual orientation marital status colour race nationality ethnic or national origins religion or belief age or trade union membership.
For more information about LGC please visit our website
scienceforasaferworld
Remote Work :
Full-time
Key Skills
Abinitio,Business Analysis,Logistics & Procurement,Client Services,Business Analytics
Department / Functional Area : Customer Service
Experience : years
Vacancy : 1
#J-18808-LjbffrInsurance Customer Service Consultant
Posted today
Job Viewed
Job Description
Join Mobalyz Risk Services (Pty) Ltd, a leading name in the automotive space based in Midrand, Gauteng, as an Insurance Customer Service Consultant. Situated in the vibrant area of Johannesburg, Mobalyz is renowned for leveraging data and technology to enhance customer experiences and mitigate risks. We are seeking a dedicated and dynamic individual who will excel in providing exceptional customer service within our esteemed Customer Service Organization Group. The ideal candidate will be responsible for managing client inquiries, providing insurance-related solutions, and ensuring customer satisfaction. You will be working in a professional environment, collaborating with a team committed to maintaining the highest standards of customer support. If you're passionate about delivering exemplary service and thrive in a fast-paced setting, this is a fantastic opportunity to grow your career at Mobalyz, where innovation meets service excellence. Embrace a role that challenges you and join Mobalyz, where your expertise will help shape the future of customer service.