252 Senior Consultant jobs in Durban

Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organization with purpose.

Conduct Inbound policy sales. Initiate the customer relationship and meet various KPIs. Connect with the customer, conduct needs analysis and propose customer solutions. Consultant requires a solid knowledge of products and market, their characteristics include a focus on growth of the brand.

1. Customer Relationships Development: Make calls by telephone to allocated customers to develop new relationships or as a first point of contact.
2. Customer Needs Clarification: Interview the customer, following a complex multi-level sales script, to clarify the customer's requirements. Or assist in conducting interviews with potential customers to collect client requirements making detailed notes.
3. Set clear objectives for each sales call; use standard materials to make a presentation to the customer; and ask relevant questions to evaluate the customer's level of interest and to identify and respond to areas requiring further information or explanation.
4. Sell Customer Propositions: Identify the products or services that best meet the customer's stated needs, explain the selection to the customer, and invite the customer to make a purchase at the standard price/terms and conditions of sale. Use personal expertise to propose quantities within standard operating systems, policies and procedures. Explain the selection to the customer, influence the customer to make a purchase with the best benefits and solutions to meet customer needs.
5. Operational Compliance: Develop working knowledge of the organisation's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.
6. Customer Relationship Management (CRM) Data: Schedule call back and enter relevant information into the customer relationship management system after each contact with a customer to create a call plan and to ensure that the organisation has quality data to enable effective customer retention and business development activities.
7. Performance Management: Prioritise own workflow and ensure work is completed to the required standards of productivity, quality, and timeliness; use performance management systems to improve personal performance to meet SLA.
8. Personal Capability Building: Keep abreast with current changes in internal policies and procedures, external regulations which is facilitated by the online training system and tracked by a formal assessment.
9. Sales Opportunities Creation: Identify potential customers by obtaining information, referrals, and recommendations from existing customers.

Grade 12 or SAQA Accredited Equivalent (essential)

2-3 year telephonic sales experience (Essential); Experience in Financial Services Industry (Advantageous).

Think you have what it takes to be part of an unstoppable team who constantly finds better ways to give peace of mind? Don't wait, apply now.

Job Purpose

Responsibilities

• Customer Relationships Development: Make calls by telephone to allocated customers to develop new relationships or as a first point of contact.
• Customer Needs Clarification: Interview the customer, following a complex multi-level sales script, to clarify requirements. Assist in conducting interviews with potential customers to collect client requirements, making detailed notes.
• Set Objectives and Presentations: Set clear objectives for each sales call; use standard materials to make presentations; ask relevant questions to evaluate interest and identify areas needing further explanation.
• Sell Customer Propositions: Identify products/services that meet customer needs, explain the selection, and invite purchase under standard terms. Use expertise to propose quantities within policies and influence the customer towards beneficial purchases.
• Operational Compliance: Develop knowledge of organisational policies, procedures, and relevant regulatory codes, adhering to mandatory standards.
• Customer Relationship Management (CRM): Schedule callbacks and enter relevant information into CRM after each contact to create call plans and ensure quality data for retention and business development.
• Performance Management: Prioritise workflow, ensure standards of productivity, quality, and timeliness, and use performance systems to improve personal performance.
• Personal Capability Building: Stay updated with internal policies and external regulations through online training and assessments.
• Sales Opportunities Creation: Identify potential customers via information, referrals, and recommendations from existing clients.

Education

Experience

• 2-3 years telephonic sales experience (Essential)
• Experience in Financial Services Industry (Advantageous)

Our work experience reflects our culture, core values, success commitment, recognition programs, and most importantly, our people. Our employees are disciplined, hardworking, curious, trustworthy, humble, and truthful. They make choices for the team, seek collaboration, and make us the #1 Top Workplace in our area.

A well-established company based in New Germany is looking for a dynamic External Sales Consultant to grow the new business with the existing client base.

1. Acquire new business and be responsible for a group of assigned key customers.
2. Increase the number of products at existing customers.
3. Develop sales by analyzing, implementing, and controlling the opportunities within the assigned market sector.
4. Develop, build, and maintain fruitful working relationships with all levels and actively develop the growth of key products whilst successfully introducing new products within the assigned market sector.
5. Achieve set financial targets: Sales turnover & margins, product volumes, and expenses.
6. Track and report sales status and forecasts.
7. Assist with developing and implementing product promotions and go-to-market strategies.
8. Address customer issues and solve complaints.
9. Prepare sales reports for management.
10. Provide feedback to internal sales teams and workshops.
11. Manage pricing, rebates, and discount levels for assigned customers.

Matric

Sales and marketing diploma or degree (advantageous).

Strong leadership and admin skills.

Good time management and Microsoft Office Skills (Word, Excel, PowerPoint, emails).

Presentation skills and engagements on electronic platforms (Zoom, Teams & Webinar).

Must have own vehicle, laptop, and smartphone.

BASIC SALARY

COMMISSION

MEDICAL AID (optional)

PROVIDENT FUND

CAR ALLOWANCE, PETROL CARD

CELLPHONE ALLOWANCE

Reference: CTI -SMG-1
Join a company that aims to serve brands, apparel sourcing, and manufacturing companies in the apparel industry. They are looking for an experienced and versatile ERP Consultant with a strong background in finance, SQL, and Sage.

1. Leverage your expertise in finance, SQL, and Sage to provide comprehensive ERP consulting services to our clients.
2. Collaborate with clients to understand their business requirements and develop tailored solutions to optimize their financial processes.
3. Implement and configure ERP systems, ensuring seamless integration with existing systems and databases.
4. Provide guidance and support to clients on the effective use of ERP software, including troubleshooting and resolving technical issues.
5. Drive new business development by identifying opportunities, conducting market research, and building relationships with potential clients.
6. Stay up-to-date with industry trends and best practices to continuously enhance our ERP consulting services.

1. Minimum of 4 years of experience as an ERP Consultant, with a focus on the financial side of operations.
2. Proficiency in SQL and Sage software for data management and financial analysis.
3. Proven track record in new business development, with the ability to identify and convert leads into successful engagements.
4. Strong analytical and problem-solving skills, with the ability to design and implement effective ERP solutions.
5. Excellent communication and interpersonal skills to effectively collaborate with clients and internal teams.
6. Ability to work independently and manage multiple projects simultaneously.

Contact Selandea McGuinness on or quoting the Reference: CTI .

R 670 000 - R 820 000 - Annually

We are seeking a detail-oriented Finance Allocation Analyst to join our team. The core purpose of this role is to ensure the accurate allocation of business transactions across key reporting structures, enabling strategic financial insights and compliance with internal policies. Key responsibilities include developing and refining allocation models for balance sheet and income statement items, enhancing processes through automation, supporting strategic projects, and providing ad hoc analysis to senior leadership. The successful candidate will hold a BCom in Accounting (or similar) and have at least 35 years of experience within a finance department. Strong Excel skills and reconciliation expertise are essential, along with a solid understanding of financial reporting and allocation principles.