799 Key Account Manager jobs in South Africa

Job Objectives

• Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition
• Acquiring a thorough understanding of key customer needs and requirements
• Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

• Grade 12
• Qualifications in Sales or Business
• 2years experience in sales and providing solutions based on customer needs

• Excellent organizational skills
• Ability in problem-solving and negotiation
• BSc / BA in business administration, sales or relevant field
• Excellent verbal and written communication skills.
• Work well under pressure and commit to deadlines.
• Have excellent people skills and intuitive to customers business needs.
• Be well-groomed and presentable.

Our client is a leading company in the fintech industry, dedicated to empowering entrepreneurs and fostering their participation in the digital economy.

They are seeking highly motivated and experienced Key Account Managers to join their dynamic team in Johannesburg.Key Responsibilities : Cultivate and maintain strong relationships with key retail accounts through personal interactions, online / telephonic meetings, and exceptional customer service to ensure both client needs and the company's objectives are met.Identify opportunities for growth within existing accounts through upselling, cross-selling, and tailored marketing strategies that highlight the value of our client's products and services.Seek out new business opportunities by conducting presentations, arranging meetings, and demonstrating the unique value proposition to potential customers.Act as the primary point of contact for customers, addressing inquiries, resolving technical issues, and ensuring timely delivery of requested products and services.Gather and analyze customer feedback through satisfaction surveys, and communicate insights to the team to continuously improve the customer experience.Monitor and track key metrics, such as revenue and profit, for each retail account to ensure target goals are met.Collaborate with cross-functional teams and contractors to ensure seamless and consistent service delivery to customers.Stay up-to-date with industry trends and competitor activities to provide valuable insights and recommendations for maintaining a competitive edge.Qualifications and Experience : 5+ years of experience in an Account Management role, preferably in the FMCG / Retail or fintech environment.Relevant tertiary qualification (e.g., Diploma / Degree in BCom, Business Administration, Project Management, or related field).Proven ability to manage multiple accounts simultaneously.Strong interpersonal, communication (written and verbal), and presentation skills.Excellent customer service orientation and problem-solving abilities.Proficiency in sales, negotiation, and business development strategies.Strong analytical and data-driven decision-making skills.Advanced computer literacy skills, including proficiency in Microsoft Office Suite.Our client offers a competitive compensation package, including bonuses, opportunities for career advancement, access to professional development resources, and a supportive and inclusive work culture that values diversity and work-life balance.

Additional benefits include a flexible schedule, remote work options, a professional development budget, generous time off policies, and complimentary in-office lunches three times a week to support well-being.If you are a motivated and skilled Account Manager with a passion for driving business growth and delivering exceptional customer service, we encourage you to apply for this exciting opportunity with our client.

Key Account Manager • Johannesburg, Gauteng

Overview

Are you a driven sales professional with deep technical expertise in power solutions

We are recruiting on behalf of a respected client in the Engineering sector for a Key Account Manager. This role is perfect for someone who excels in building lasting client relationships and driving sales growth within the power solutions market across Southern Africa.

• Build and maintain strong long-term relationships with significant customers in the power sector
• Develop and close customer leads for power solutions projects focusing on power rental opportunities
• Prepare and deliver technical and commercial proposals by liaising directly with domestic and international clients
• Grow the order book through effective sales of power solutions and auxiliary equipment
• Visit various territories to identify and pursue power rental business opportunities
• Gather market and competitive intelligence to support sustainable business growth
• Participate in commercial and contractual reviews to ensure deliverables are met
• Provide management with accurate reporting on sales activities and opportunities
• Demonstrate effective self-management prioritising performance and safety

• Matric and a tertiary qualification (Degree or Diploma) in Business Engineering or a related field
• Minimum of two years technical sales or engineering experience in a power environment
• At least five years experience working on Reciprocating Engines Power Solutions projects of 5MW and above
• In-depth product knowledge of Reciprocating Engine Generator products Microgrids and auxiliary equipment
• Strong understanding of Southern African market conditions
• Excellent analytical and problem-solving skills with a growth mindset
• Commitment to safety quality customer experience and familiarity with industry regulations
• Proficient computer skills particularly in word processing and spreadsheets
• Exceptional written and verbal communication with strong collaboration abilities

All positions will be filled in accordance with the companys Employment Equity plan. We encourage people with disabilities to apply.

If you do not receive feedback within two weeks of your application please consider it unsuccessful. Keep an eye on our website and other career sites for future opportunities.

Required Experience :

Manager

Key Skills

IT Hardware,Ado,Agriculture,Market Research,Art And Craft

Employment Type :

Full-Time

Experience :

years

Vacancy :

1

Herotel Business is looking for skilled Key Account Managers to create long-term, trusting relationships with our enterprise clients.

The role is to oversee a portfolio of Enterprise Business customers, process new business, and build direct relationships with Enterprise clients.

The Key Account Manager will also work closely with internal teams to leverage enterprise resources and maximize revenue opportunities within client accounts.

• Manage a portfolio of key enterprise accounts to achieve long-term success.
• Develop positive relationships with enterprise clients.
• Assist with onboarding new enterprise clients alongside the Head of Sales.
• Conduct "Welcome" meetings with new clients, sharing communication streams and relevant information.
• Promote Herotel enterprise products to clients to ensure optimal sales and satisfaction.
• Track sales targets aligned with enterprise objectives.
• Articulate the value of our products/services within client organizations.
• Upsell and cross-sell where opportunities exist.
• Process upgrade/downgrade requests and submit signed quotes for billing.
• Convey client requirements to operations teams regularly.
• Provide monthly sales forecasts.
• Submit installation quotes and escalate unresolved issues.
• Assess feasibility of new requests and provide quotes.
• Present latest pricing on new services.
• Report on quotes accepted for new services and upgrades.
• Assist with ad-hoc duties as needed.
• Manage contacts and tickets, with reporting on sales activities.

• Grade 12
• Relevant tertiary qualification beneficial
• 2-5 years in Key Account Management or similar
• Customer support experience
• Understanding of Herotel networks and limitations
• Strong decision-making skills
• Excellent sales, negotiation, and consultation skills
• Knowledge of value creation metrics
• Understanding of the relevant geographic/sector business realities
• Solid account management skills
• Strong responsibility, communication, and time management skills
• Ability to work under pressure and meet deadlines
• Excellent knowledge of Herotel services and feasibility checking

If interested and qualified, please submit your CV with contactable references.

Note:

• Preference for suitable Previously Disadvantaged Individuals, per Herotel’s Employment Equity Plan.
• Submission of CV authorizes Herotel to process your personal data.
• Refer to our Privacy Policy on our website for details.
• If no feedback within 4 weeks, consider your application unsuccessful.

Join to apply for the Key Account Manager role at Vector Logistics

Overview

We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa.

Job Details

Position type: Permanent

Location: LinbroPark

Vector’s vehicle fleet includes a food industry first in ‘multi-temperature’ vehicles enabling the company to service business across frozen, chilled and ambient temperature zones on a single delivery.

The Key Account Manager will manage the relationship management with key principals to ensure accounts are retained and that day-to-day operational queries are managed effectively. To help grow business in the principal channel through expansion of services to customer base. To maintain profitability of key accounts, and drive supply chain efficiencies to the benefit of both the customer and Vector ensuring the establishment of long terms strategic partnerships.

• Set customer strategy for individual customers based on group and customer objectives; obtain sign-off across the business on customer strategy; implement key KPI’s in line with strategy.
• Relationship Management: Set key KPIs for customers in line with business strategy; review customer KPIs monthly; drive opportunities to build strategic partnerships; manage internal business functions against agreed KPI’s; manage customer queries and concerns as they occur.
• Business Development: Identify opportunities for expansion within existing principals; match Vector capabilities to principals’ needs; guide commercial discussions with team and negotiate commercial agreements; implement rate reviews to ensure principal profitability.
• Drive Supply Chain Efficiencies: Work cross-functionally with supply chain to deliver efficiencies; build relationships between Supply Chain and the customer; actively drive the S&OP process with the principal to manage key cost drivers.
• Self-Management: Take ownership and accountability for tasks; plan, prioritize, and develop; maintain quality and productivity standards.

Qualifications, Skills and Experience Required for the Job

• Bachelor’s Degree or similar.
• 3 years account or general administration experience preferably in an FMCG environment.
• 5+ years supply chain experience.

• Adaptable.
• Attention to detail.
• Deadline driven.
• Ability to build relationships.
• Customer focused.

We look forward to hearing from you!

Overview

We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa.

But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled, curious, can-do people at the forefront, our assets become your assets, our service your solutions.

Vector’s vehicle fleet includes a food industry first in ‘multi-temperature’ vehicles enabling the company to service business across frozen, chilled and ambient temperature zones on a single delivery.

The Key Account Manager will manage the relationship management with key principals to ensure accounts are retained and that day-to-day operational queries are managed effectively. To help grow business in the principal channel through expansion of services to customer base. To maintain profitability of key accounts, and drive supply chain efficiencies to the benefit of both the customer and Vector ensuring the establishment of long terms strategic partnerships.

Set customer strategy

• Set strategy for individual customers based on group and customer objectives.
• Obtain sign off across the business on customer strategy.
• Implement key KPI’s in line with strategy.

Relationship Management

• Set key KPIs for customers inline with business strategy.
• Review customer KPIs monthly ensuring customer and Vector compliance to key KPIs.
• Drive opportunities to build strategic partnerships through the identification of opportunities for collaboration.
• Manage internal businessfunctions against agreed KPI’s.
• Manage customer queries and concerns as and when they occur.

Business Development

• Identify opportunities for expansion within existing principals.
• Match Vector business capabilities to principals’ needs through identifying service solutions.
• Guide commercial discussions with team and negotiate commercial agreements.
• Implement rate reviews and increases as and when needed to ensure management of principal profitability.

Drive Supply Chain Efficiencies

• Work cross functionally with supply chain to deliver efficiencies through negotiation with customers on agreed efficiencies.
• Build relationships between Supply Chain and the customer to ensure that the customers Supply Chain is optimised.
• Actively drive the S&OP process with the principal to manage key cost drivers such as stock cover, SKU cover etc.

Self-Management

• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning, prioritising, and self-development.
• Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.

Qualifications and Experience

• Bachelor’s Degree or similar.
• 3 years account or general administration experience preferably in a FMCG environment.
• 5+ years supply chain experience.

Skills and Competencies

• Adaptable.
• Attention to detail.
• Deadline driven.
• Ability to build relationships.
• Customer focused.

We look forward to hearing from you!

Job Specification

• 5 - 10 years' sales, business development or account management experience
• Familiarity with compliance, certification or gaming cyber services advantageous
• HubSpot or similar CRM platforms highly advantageous

Job Description

• Client relationship management
• Onboarding of new customers
• Account growth and development
• Client retention and satisfaction
• Attending international iGaming industry events and networking

SUMMARY : POSITION INFO :

Account management aimed at promoting and selling commercial cleaning products and solutions to the industry, onboarding new customers, driving sales, and ensuring customer retention.

Minimum Requirements and Qualifications :

• Matric (post-matric qualification in sales is advantageous)
• 5-7 years of proven experience in key account management within commercial cleaning / hygiene solutions, preferably within hospitality
• Proven track record of managing large key accounts
• Valid driver's license and own reliable transport

Key Performance Areas :

• Sales, new business development and key account management
• Manage and grow a portfolio of key clients
• Drive strategic upselling / cross-selling of cleaning and hygiene solutions
• Develop customised hygiene solutions tailored to the client's specific needs and challenges
• Collaborate with internal operations / technical teams to deliver customised hygiene solutions
• Analyse client trends and competitor activity to identify opportunities for growth
• Stay abreast of industry trends and regulatory requirements to ensure compliance and best practices

Key Account Manager role at Agfa Radiology Solutions is responsible for day-to-day sales delivery to Agfa customers and the organization. The KAM acts as the single point of contact to customers for Agfa products and services and is responsible for creating an account strategy, coordinating and controlling the sales process, managing customer expectations and negotiating contracts. In addition, the KAM will act as a pre-sales consultant for agents and dealers.

The Agfa-Gevaert Group develops, produces and distributes an extensive range of imaging systems and IT solutions, mainly for the printing industry and the healthcare sector, as well as for specific industrial applications. Agfa Radiology Solutions is a leading global provider of advanced imaging and healthcare IT solutions, specializing in digital radiography and medical imaging systems. The company develops and supplies high-quality products for hospitals and healthcare facilities, including digital X-ray systems, imaging software, and integrated radiology solutions. With a strong focus on innovation and patient care, Agfa Radiology Solutions enhances diagnostic workflows and enables improved clinical outcomes through its cutting-edge technology and services. The company is part of the broader Agfa-Gevaert Group, which has a long-standing reputation in imaging and information technology across various industries.

Location: Western & Northern Cape provinces

• Create and execute a strategic account plan
• Act as single point of contact to assigned customer base for Agfa products & services
• Accompany prospective customers from first contact to closing of contract
• Qualification of accounts
• Manage customer relationships
• Explain and demonstrate the sold products/solutions and think strategically with the customer
• Create commercial proposals using the available tools for own accounts and local accounts (for agents, dealers)
• Coordinate and control sales processes
• Local product management
• Acting as sales contact in hand-over from Sales to Services
• Support the service manager during proposal & negotiation phase for SMA’s
• Accountability for ongoing representation of sales, support, and service delivery programs
• Accountability for profitable offer calculation and submission and contract management
• Accountability for customer overdue accounts
• Accountability to provide a complete and meaningful hand-over to Services
• Support Agfa agents and dealers in their relationship with end-users

• Diploma in Diagnostic Radiography, Sales and/or Business administration
• Radiographic background would be an adventage
• Ability to establish and build strong customer relationships over time that allow for continuity
• Business oriented
• Professional communication skills (written & verbal) with excellent time management and presentation skills
• Ability to interact professionally to develop new business sales opportunities and execute sales strategies
• Experience and knowledge of hospital and medical clinic environments will be beneficial

• Dynamic global organization with a history of innovation and strong product portfolio.
• Challenging environment combined with a supportive management structure.
• Career development and growth.
• Competitive salary and benefit package.
• Friendly work environment surrounded by dedicated and professional colleagues.

• Own It (I do what I say, full accountability for results, finding solutions and Practice ethical and safe behaviors)
• Play as One (Collaborate for a common goal, diverse perspectives. Listen and communicate with respect, support decision for teams’ benefits)
• Move Forward (Embrace change, explore opportunities to innovate, feedback and improve performance, Proactive steps to resolve issues and continuous progress)
• Drive Value (Bold choices to maximize value creation, customer deliver exceptional value, add value to all stakeholders, use data to generate crucial insights and outcomes)

At Agfa, our mission is to ensure that everyone belongs. We believe that diversity and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great.

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Industries: Hospitals and Health Care and Medical Equipment Manufacturing