729 Key Account Manager jobs in South Africa
Key Account Manager
Posted 23 days ago
Job Viewed
Job Description
Minimum of 5 years experience in the e-comm account base
A degree would be beneficial
A great understanding of key e-comm metrics and marketing fundamentals
An ability to grow the e-comm accounts exponentially with proven track record
Create and develop Customers Business Plans, co-lead year-end negotiations.
Develop, sell, and evaluate with the Customer the Joint Business Plans to deliver sales critical metrics and online presence metrics like content, description, Share of Search Lead your portfolio to use internal funds to achieve sustainable volume and value growth.
Design and Execute Demand Creation Campaigns alongside our marketing team for your Categories and customers.
Demonstrate Customers specifics knowledge for reliable input the initiative planning and all administration of the accounts Lead the deployment of multifunctional resources and funds against clearly defined Customer-specific value creation and online presence opportunities.
Perform operational work related to day-to-day business (i.e., volume forecasting, customer reports, updates on trade and competition, budgets management, order management)
Analyze and recommend new ideas on how to improve sales in given categories.
Build category in depth understanding across the business.
Build collaborative business relationship with internal and external partners.
Key Account Manager
Posted today
Job Viewed
Job Description
About The Job
To grow Invoiced Sales, Net Sales & Volume in line with BU objectives in selected portfolio of Customer through development and execution of appropriate sales strategies, leadership of accounts and team work across all key interfaces
About You
Qualification(s)
3-year suitable degree
Experience
5 years National Account Management or Category Management experience preferable within a commercial environment.
About Us
Do things your way, the way you work, the way you develop, the way you progress, it's up to you.
Working here you will need to enjoy a fast pace, complexity and it can get a little challenging. But it's packed with opportunities. You'll work with some of the best-known brands in the world, Such as Nutriday, Yogisip, Inkomazi etc. We absolutely guarantee that you can just be yourself.
Be innovative and entrepreneurial and the impact you could make might just amaze you.
Join our movement for a healthier world. One planet one health BY You. For more information about Danone, our divisions and culture, please explore
We offer
A job which could easily turn in to a career in Danone.
We believe everyone is born with superpowers, something which comes natural to you. We know this uniqueness is something which brings both excellence as well as energy, so we believe in all Danoner's potential and when we build careers based on these superpowers and when we develop everyone's potential to the fullest magic happens. This is how we like to see Talent Management in Danone.
Key Account Manager
Posted today
Job Viewed
Job Description
Job Description
An exciting position has arisen within the Sportscene and Sneaker Factory Division, for a Key Account Manager. The successful candidate must have at least 7 years' experience in the Design and Manufacturing of High Fashion apparel. This person will be accountable for managing the Design critical path, processes and workflow from style conception (Design) to delivery (Production) and to provide effective communication to all relevant stakeholders. This person will manage a team of Merchandisers & Raw Materials. This person will also be accountable for the relationship with supporting teams.
Key Responsibilities
- Managing a large team
- Dealing directly with both buyers and planners within the retail team
- Dealing with both Fabric and Trims suppliers
- Managing the workflow within the team to ensure that product is delivered on time to the Retailer
- Managing cost centres and budgets to insure best use of company funds
- Constantly improving costs and efficiencies to insure the best possible service to the Retailer
Qualifications And Experience
- A relevant tertiary qualification is required (Degree/ Diploma)
- The successful candidate must have at least years' experience in the Design and Manufacturing of High Fashion apparel.
- They need to have had experience in managing a Team across various job functions
- They must have dealt directly with major fashion retailers within the South African market
- They need to have had direct dealing with Buyers, Planners, Fabric Suppliers and CMT factories
- Design & Manufacturing background is essential as the candidate needs a clear understanding of the retail cycle from beginning to end
- Experience in dealing with performance management, timekeeping and general conduct within a team is required
- Worked with a manufacturing system, centric preferable
Skills
- Ms Excel competent
- Good planning and organisational skills
- Strong analytical skills
Behaviours
- Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Drives Results - sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Interpersonal Savvy - openly engages and interacts with others, builds rapport, and establishes positive relationships
- Manages conflict - effectively navigates and resolves conflict and disagreements in a constructive and productive manner
- Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
About Us
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that
Inspire our Customers to live their Best Lives
and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.
We're the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?
Key Account Manager
Posted today
Job Viewed
Job Description
Company Description
We are a global specialty and branded pharmaceutical company, improving the health of patients across the world through our high quality and affordable medicines. Active at every stage of the value chain, we are uniquely diversified by geography, product and manufacturing capability.
Aspen is a dynamic organisation built on entrepreneurial strength and forward-thinking minds. We attract high performing individuals who are passionate about their career and have a desire to exceed expectations. At aspen, not only do we source for the best talent, but we also provide a host of opportunities for continuous development.
The Group's key business segments are Manufacturing and Commercial Pharmaceuticals comprising Regional Brands and Sterile Focus Brands. We have approximately 9 100 employees at 69 established officesin over 50 countries and we improve the health of patients in more than 150 countries through our high quality, affordable medicines.
OBJECTIVE OF ROLE
To manage allocated territory sales activities to achieve sales targets and ensure adequate and equitable product supply in the region. Coordinate customer and market development activities to optimize on the sustainable volume demand and responsible use of the products.
Key Responsibilities
The successful candidate will be responsible for the following:
- Optimizing volume demand at Depo level through effective operational effort.
- Facilitate the supply of products into the territory through coordination of orders across health care facilities in the territory.
- Achieve and exceed monthly sales objectives as discussed and agreed with line manager.
- Establish strong business relationships with all key customers to maximize sales growth
- Ensure optimal territorial coverage in line with divisional needs
- Information gathering and dissemination / understanding and prescribing trends
- Regular updating of usage of major products
- Analyzing trends and changes, using facility data and reports from company BIS.
- Disseminate information on all new tenders to the respective facilities to plan and gather forecasting data.
- Track demand pattern and inform demand planning timeously.
- Initiate quotation business, secure stock and coordinate direct deliveries
- Support stock allocation efforts with CLOs and NSM on DDVs for stock in short supply.
- Coordinate customer tea room meetings, CMEs and conference in the region.
- Prepare and submit reports for various aspects of the business as per the instructions from the NSM.
- Prepare and present professional presentations to account on the performance and territory as and when required by management.
- Maintain and manage records connected to the company compliance policy.
- Maintain updated market databases.
- Establish contacts with industry leaders, policy-makers and influencers to provide value added solutions.
- Ensure customers have adequate stock holding of all products in line with provincial stock holding policies.
- All queries are followed up and resolved in shortest possible time within divisional policy framework
- Responsibility taken for credit returns, expired stock and damages at wholesalers.
- Ensure optimal stock levels at facilities and seek to maximize the ROI.
- Minimize and manage stock write off risk.
- Customer issues are dealt with according to customer needs.
Strategic Negotiations
- To achieve and exceed key sales objectives as discussed and agreed with line manager.
- Ensure that Depots are optimally stocked in line with their stock holding policy.
- Ensure that stock replenishment is done responsibly considering stock holding policy.
- Drive replenishment at DDV sites as well as at Depot Institutions through bottom up data management
- Ensuring all strategic engagements and negotiations become operationally visible through daily interaction and communication with territorial colleagues and management.
- Ensuring adherence to new legislations, the marketing code and Aspen's values.
STOCK MANAGEMENT
- Review QlikView for stock levels and manage stock write off risk by offering short dated stock.
- Ensure that short dated stock gets offered first
- Manage customer stock queries by reviewing stock on QlikView/Power BI model
- Liaise with the CLO and NSM on stock queries and stock accepted by customers for releases.
- Manage product recalls within the company SOP.
Educational Requirements
- Matric / Grade 12
- B Com/Diploma in/ Certificate in - Marketing/Finance/Project Management/B Pharm, or any other relevant management qualification.
- Completed Inhouse sale/management training programme
Knowledge & Experience Requirements
- 1-2 years pharmaceutical or medical sales or business development experience within the public or private hospital environment is advantageous.
- Successful experience /understanding of the state tender business processes.
- Computer literate
- Presentation skills
- Decision making, commercially astute, self-driven, Teamwork, planning and organizing, project management, presentation skills, strategic thinking, leadership skills, analytical thinking, influencing, innovative, relationship savvy
- Knowledge of Business
- Knowledge of processes
- Recruitment and Selection
- Policy and procedure
- Finance knowledge
- System knowledge
- Product knowledge
- Industry knowledge
- Legislation and marketing code
Soft Skills Requirements
- Commercial acumen
- Project Management
- Analytical skills and ability to prepare presentation slides.
- Ability to mine information from company BIS
- Ability to perform under pressure and meet deadlines
- Verbal and written communication skills
- Aptitude for continuous learning
- Influential and impactful presentation skills
- Adaptability and flexibility in a changing environment
- Planning skills
- Time management
- Service orientation
- Interpersonal skills
- Communication skills
- Selling skills
- Team player
- Initiative
- Confidentiality
- Empathy
- Customer focused
- Interpersonal sensitivity
- Patience
- Influence
- Cultural sensitivity
- Attention to detail
- Logical thinking
- Information seeking
Computer Skills Required
The applicant must be proficient in the various applications (Word, Excel and PowerPoint) within the Microsoft Office bundle.
The successful candidate must have a
valid driver's licence
and be able to travel as per the expectations of the role.
Aspen is committed to the principles of equal employment opportunity and suitably qualified job applicants are invited to submit their CV online on or before
10 May 2025
. Preference will be given to applicants from designated groups through a fair recruitment and selection process in accordance with laws governing employment equity, where such laws are applicable to the Aspen entity that will employ the successful candidate. If you have not heard from the HR department within 30 days of this advert closing, please consider your application unsuccessful.
Internal Applications must be completed using an Aspen mailing address after applicants have had informed their direct line managers of their application.
NO2Key Account Manager
Posted today
Job Viewed
Job Description
Position: Key Accounts Manager
Location: Johannesburg
Summary:
We are seeking a Key Accounts Manager to oversee and manage our key accounts in the cosmetic field. The ideal candidate will have a strong background in sales and account management, with a proven track record of driving revenue growth and building strong relationships with key accounts.
Responsibilities:
- Develop and maintain relationships with key accounts in the cosmetic industry
- Achieve sales targets and revenue growth objectives for key accounts
- Collaborate with the sales team to develop and implement strategic account plans
- Monitor market trends and competitor activities to identify growth opportunities
- Provide excellent customer service and support to key accounts
- Analyze sales data and trends to optimize pricing and promotional strategies
- Coordinate with marketing and product development teams to ensure customer needs are met
- Prepare and present regular account performance reports to senior management
- Develop and execute account strategies to drive sales and profitability
- Running competitor analysis
Qualifications:
- Bachelor's degree in Business, Marketing, or related field
- Minimum of 5 years of experience in sales and account management in the retail industry, experience within
cosmetic industry will be an added advantage
- Valid drivers licence
- Willingness to travel as needed for customer meetings and industry events
If you are a self-motivated, results-driven individual with a passion for the cosmetic industry, we want to hear from you. Apply now by submitting your resume and cover letter detailing your relevant experience and qualifications.
Key Account Manager
Posted today
Job Viewed
Job Description
Responsibilities
JOB DESCRIPTION
Create and develop Customer's Business Plans, co-lead year-end negotiations.
- Develop, sell, and evaluate with the Customer the Joint Business Plans to deliver sales critical metrics and online presence metrics like content, description, Share of Search
- Lead your portfolio to use internal funds to achieve sustainable volume and value growth.
- Design and Execute Demand Creation Campaigns alongside our marketing team for your Categories and customers.
- Demonstrate Customer's specifics knowledge for reliable input to LS&Co initiative planning and all administration of the accounts
- Lead the deployment of multifunctional resources and funds against clearly defined Customer-specific value creation and online presence opportunities.
- Perform operational work related to day-to-day business (i.e., volume forecasting, customer reports, updates on trade and competition, budgets management, order management etc.)
- Analyze and recommend new ideas on how to improve sales in given categories. Build category in-depth understanding across the business.
- Build collaborative business relationship with internal and external partners.
Additional Job Description
Desired profile:
- A university degree/or 5 years direct experience.
- 4-5 years of total work experience in key accounts management
- Candidates from the apparel industry are preferable.
Functional Competencies
- Should be numbers savvy
- Ability to negotiate / influence
- Sound analytical skills
- Relationship management skills
Behavioral Competencies
- Driven to Win: Creates profitable growth; demonstrates urgency and versatility; demands accountability for results
- Externally Focused: Focuses on consumers, customers and competitors; Commits to the mutual success of internal and external partners (e.g., colleagues, customers, suppliers);
- Innovative: Acts entrepreneurially; executes innovation and change; learns and adapts
- Global Mindset: Drives for global leverage; fosters global brand stewardship; demonstrates cultural competence
Should you meet all the above requirements and wish to apply for the vacancy, please apply on the website.
Please also inform your Line Manager of your intent to apply for the position prior to the submission of your application.
As a responsible employer, Levi Strauss SA (Pty) Ltd is committed to and understands its responsibilities in terms of the Employment Equity Act of 1998. LSSA (Pty) Ltd is committed to employment equity and diversity in the workplace and welcomes applications from all individuals.
LOCATION
South Africa, Cape Town - Office
FULL TIME/PART TIME
Full time
Current LS&Co Employees, apply via your Workday account.
Key Account Manager
Posted today
Job Viewed
Job Description
About the Company
RemodelBoom is the #1 revenue-sharing program for home improvement companies. Our service is unique because clients only pay us when we help them make sales. This makes it a win-win for everyone. Join us, and you'll be part of a fast-paced, high-energy team that values results, mentorship, and growth.
Who You Are
- A customer obsessive. Someone who deeply cares about delighting customers and solving their pains, not about vanity metrics.
- A clear and confident communicator - able to articulate ideas, instructions, and feedback in a way that's easy for others to understand.
- An infinite learner. You are always looking to learn more and learn faster. You feel uneasy when you get complacent, and you're constantly seeking discomfort.
- A structured thinker - you don't skip steps, you're comfortable working within a repeatable process, and you thrive when operating in a well-defined framework.
- Organised and excellent with time management - you can juggle multiple priorities without letting details slip, always meeting deadlines and keeping work on track.
- A team player. You love giving and receiving feedback and learning and growing as a team.
- Extremely focused. You practice extreme focus in everything you do. You're always looking to prioritize your time and resources to maximum efficiency.
What You'll Do
- Facilitate a smooth and successful onboarding experience for customers, ensuring their long-term success with RemodelBoom.
- Build relationships with our clients and develop deep empathy for their workflows and requirements.
- Make sure your client's campaigns are all running smoothly and fixing problems independently.
- Measure and communicate impact through personalized looms and calls with the client.
What we'd like
- Previous full-time experience working in US time zones is
required
. Please do not apply if you have never worked US-timezone hours before. - Experience in customer success management, account management, project management, or operations.
- Excellent communication skills.
- You can move, think, act, and learn extremely fast.
- You have an insane intrinsic drive and hustle in you that makes you want to learn more and do better every day.
- Experience with CRMs - familiarity with tools like GoHighLevel or Close is a strong plus.
Working Hours (Important)
Since we're based in the US, you'll be working US hours.
That means Monday - Friday 8am MT to 4pm MT, which is
5pm to 1am
South
African
time.
If you can't make that work, please don't apply.
Compensation + Benefits
- R50,000 - R70,000 per month ZAR
- Fully remote
- Online games night every Thursday
- AirBnB company retreats (Cape Town this year)
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Key Account Manager
Posted today
Job Viewed
Job Description
Job Description
An exciting position has arisen within the Sportscene and Sneaker Factory Division, for a Key Accounts Manager. The successful candidate must have at least 5 years' experience in the Design and Manufacturing of High Fashion apparel. This person will be accountable for managing the Design critical path, processes and work flow from style conception (Design) to delivery (Production) and to provide effective communication to all relevant stakeholders. This person will manage a team of Designers and Pattern Designers. This person will also be accountable for the relationship with supporting teams.
Key Responsibilities
- Managing a large team.
- Dealing directly with both buyers and planners within the retail team.
- Dealing with both Fabric and Trims suppliers.
- Managing the workflow within the team to ensure that product is delivered on time to the Retailer.
- Managing cost centres and budgets to insure best use of company funds.
- Constantly improving costs and efficiencies to insure the best possible service to the Retailer.
Qualifications And Experience
- The successful candidate must have at least 5 years' experience in the Design and Manufacturing of High Fashion apparel.
- They need to have had experience in managing a Team across various job functions.
- They must have dealt directly with major fashion retailers within the South African market.
- They need to have had direct dealing with Buyers, Planners, Fabric Suppliers and CMT factories.
- Design/Trend background is essential as the candidate needs a clear understanding of trends to influence product development and insure good rate of sale.
- Experience in dealing with performance management, timekeeping and general conduct within a team is required.
- Worked with a manufacturing system, centric preferable.
Skills
- Ms Excel competent
- Good planning and organisational skills
- Strong analytical skills
Behaviours
- Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner
- Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
- Drives Results - sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
- Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
- Interpersonal Savvy - openly engages and interacts with others, builds rapport, and establishes positive relationships
- Manages conflict - effectively navigates and resolves conflict and disagreements in a constructive and productive manner
- Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
- Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
– DNI
About Us
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that
Inspire our Customers to live their Best Lives
and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose-led business, and on this team, you'll share the pride of making an impact across a whole industry.
We're the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?
Key Account Manager
Posted today
Job Viewed
Job Description
Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, Rich's is a global leader with a focus on everything that family makes possible. Rich's—Infinite Possibilities. One Family.
Key Accountabilities/Outcomes
- Proactively research and target high-potential National Account customers where the company currently lacks permanent and limited time off (LTO) menu placements.
- Develop and execute tailored acquisition strategies to onboard new key growth customers, contributing significantly to revenue and budget targets.
- Develop and implement annual customer plans, for each assigned key account, setting goals, sales objectives and volume expectations and placement of priority product categories, ensuring it aligns with the overall company strategy and objectives.
- Create persuasive, data-driven proposals and presentations that align with customer needs and trends.
- Develop, enhance and maintain strategic multi-level customer relationships with new and existing customers by managing expectations, uncovering specific needs, and delivering an exceptional level of customer service to influence long-term partnerships.
- Ensure the systematic collection, review and analysis of market information to identify competitor industry insights, tactics, market trends, competitors, competitor strategies, new opportunities to unlock customer growth opportunities and refine acquisition tactics and value propositions.
- Maintain a robust pipeline of opportunities, providing regular updates on progress toward acquisition goals and revenue targets.
- Oversee the transition and onboarding of new accounts into the business, ensuring smooth implementation and early-stage success.
- Continuously seek new ways to unlock growth, challenge the status quo, and contribute to the broader commercial strategy.
- Responsible for budgets, planning and sales forecasts, making sure that all aspects of our sales and marketing strategies achieve the expected level of sales of assigned markets or accounts.
- Responsible for achieving short and long-term goals and / targets within the channel.
- Co-ordinate across segments and ensure adequate resource allocation across all segments.
- Coordinate and manage the complete sales cycle process including idea initiation, analysis, lead generation, proposal preparation and presentation, on-boarding, and customer service follow-up after the sale delivering on the Rich Experience.
- Ensure commercial leadership is maintained by setting, evaluating, and communicating appropriate pricing and / or promotions with customers.
- Have direct contact with key customers and visit with top management of all assigned customers on a regular basis.
- To ensure that all communication with customers (contact reports) is applied and up to date.
- Direct the activities around sales planning sessions, customer reviews, customer and sales presentations and ensure accurate reporting and analysis of sales to management and sales teams.
- Ensure that alternative plans are formulated so as to make up any short falls.
- Negotiate with customers to obtain new business and strategically align our product portfolio to customers menus and market trends. Work closely with the Marketing and R&D teams to develop and launch new products.
- Assess and uncover customer opportunities which will allow the entire department to provide creative and cost-effective solutions to our customers.
- Proactively develop key initiatives and targeted value propositions to achieve sales targets.
- Successfully manage customer needs to meet objectives of the company's overall business strategies.
- Prepare and deliver appropriate sales presentations to key customers.
- Ensure effective utilization and execution of the marketing program to ensure selling success of new or existing products.
- Proactively direct and manage distributors, agents and Regional Managers ensuring that there is a process to measure and achieve results.
- Ensure that service levels to this channel are within company expectations and that any shortfalls are respected (e.g. out of stock, errors in order taking, incorrect invoicing) and communicated to customer or distributors.
- Conduct quarterly, or at least annual, reviews with all key customers.
- Communicate compliance expectations with division sales policy, procedure and process to ensure that all Rich's associates in this channel understand policies and procedures to support customer satisfaction.
- Provide leadership and sales strategy to continuously grow the sales division.
- Responsible for and champion any trade shows or customer events that are directly related to the Distribution Channel.
- Prioritize targeting efforts within the National Accounts channel focusing on the listing and execution of priority product categories.
- Responsible to work within budget.
- Participate and assist other sales channels when required and called upon.
- Management of any subordinates to ensure they achieve their objectives. Additionally, play a leadership role ensuring continuous coaching and mentorship.
Qualification/Skills/Experience
- At least 6-8 years' experience in a similar position
- BCom Degree preferably in Marketing, MBA is advantageous.
- Must have a driver's license and be willing to travel.
- Financial and commercially orientated i.e. able to analyze commercials, sales by product, by customer etc.
- Technologically savvy i.e. can adapt and open to use new technology platforms and put together well structured presentations.
Rich Products Corporation South Africa, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, gender, sex, pregnancy, marital status, family responsibility, ethnic or social origin, sexual orientation, age, disability, religion, HIV status, conscience, belief, political opinion, culture, language, birth or on any other arbitrary ground. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Employment Equity Act and certain local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Human Resources department at if you need assistance completing this application.
Key Account Manager
Posted today
Job Viewed
Job Description
We are seeking a highly motivated and experienced Key Account Manager to join our dynamic team at a Nymbis Cloud Solutions. The ideal candidate will be responsible for managing and growing relationships with our most strategic enterprise customers, driving revenue growth and ensuring customer satisfaction. This role requires a proven ability to develop and execute tailored account strategies, collaborate across departments and deliver exceptional value through cloud solutions.
Key Responsibilities
- Account Management:
• Develop and execute comprehensive account strategies to maximize revenue, retention and customer satisfaction for assigned key accounts.
• Manage the full sales cycle, from opportunity identification to closing deals, including needs analysis, solution design and contract negotiation.
- Customer Relationship Building:
• Act as the primary point of contact for key customers, building strong, long-term relationships through regular communication, proactive support, and personalized service.
• Identify and capitalize on upsell, cross-sell and expansion opportunities aligned with customer needs and business goals.
- Collaboration & Leadership:
• Work closely with technical teams, product managers, sales specialists and project managers to ensure seamless delivery of cloud solutions and resolve complex customer issues.
• Partner with marketing and sales teams to align account strategies with broader business objectives.
4.Performance & Reporting:
•Track and report on key metrics (sales, revenue assurance, customer retention, service utilisation) to leadership, using data-driven insights to optimize account performance.
•Provide feedback to product and engineering teams to improve service offerings based on customer needs.
5.Strategic Planning:
•Stay informed on industry trends, competitor activity and emerging technologies to ensure our solutions remain competitive and aligned with customer roadmap and priorities.
Qualifications
•Education: Bachelor's degree in Business, Marketing, Information Technology, or a related field preferred.
•Experience:
•Minimum of 5+ years in solution sales or account management, preferably within cloud computing, SaaS, or IT services.
•Demonstrated success in managing enterprise-level accounts and driving revenue growth.
•Experience with cloud platforms (e.g., AWS, Microsoft Azure, Google Cloud, Veeam, VMware) is highly advantageous.
•Certifications: Relevant certifications (e.g., AWS Cloud Practitioner, VMware Sales Professional, Veeam Sales Professional) are a plus.
Key Skills & Competencies
•Sales & Negotiation: Strong track record in closing complex deals and negotiating win-win agreements, uncovering business needs and mapping them to cloud solutions.
•Communication: Excellent verbal and written communication skills, with the ability to articulate technical solutions to non-technical stakeholders.
•Problem-Solving: Proactive approach to identifying and resolving customer challenges.
•CRM Proficiency: Knowledge of CRM tools for managing customer data and pipelines.
•Analytical Thinking: Ability to analyze sales data, customer behavior and market trends to inform strategy.
•Leadership: Strong interpersonal skills and the ability to influence stakeholders at all levels.
•Adaptability: Comfortable working in a fast-paced, ever-evolving tech environment with a focus on innovation.
•Relationship Management: Maintain strong C-level and technical stakeholder relationships.
•Pipeline and Forecast Management: Forecast accurately and manage opportunities in CRM.
•MS Office Proficiency: Comfortable working with and manipulating data in Excel, preparing presentations for customers and writing business communication and documentation.
Additional Information
•Company Culture: We foster a collaborative, customer-centric and innovative culture that values continuous learning and professional growth.
•Benefits: Competitive salary, commission and opportunities for professional development.
Why Join Us?
As a Key Account Manager at Nymbis, you will play a pivotal role in shaping the future of cloud technology while working with industry-leading customers. We offer unparalleled opportunities to grow your career, innovate and make an impact in a rapidly evolving market.
At our core, we want to help customers and partners understand and use cloud technologies that solve problems, add value and enable business growth.
Our ethos is enablement – the process of making anything possible
Explore key account manager jobs, where relationship-building and strategic thinking converge. These roles involve managing a company's most important clients, ensuring their needs are met and fostering long-term partnerships. Key account managers act as the primary point of contact, understanding client objectives and aligning them with the company's offerings.