625 Key Account Manager jobs in South Africa

Key Account Manager Duties and Responsibilities
• Developing a solid and trusting relationship between major key clients and company
• Resolving key client issues and complaints
• Developing a complete understanding of key account needs
• Anticipating key account changes and improvements
• Managing communications between key clients and internal teams
• Managing account team assigned to each client
• Strategic planning to improve client results
• Negotiating contracts with client and establishing timeline of performance
• Establishing and overseeing internal budgets with the company and external budgets with the client
• Working with design, sales team, creative, advertising, logistics, managers, marketing, merchandising, warehousing, and team members from other departments dedicated to the meeting clients’ needs to ensure the highest quality of materials are being produced and all client needs met
• Collaborating with sales team to maximize profit by up-selling or cross-selling
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
• Meeting all client needs and deliverables according to proposed timelines
• Analysing client data to provide customer relationship management
• Expanding relationships and bringing in new clients
• Maintaining all client documentation and cohesive, up-to-date files, so as to have accurate, relevant, and readily available client focused data at all times


Key Account Manager Requirements and Qualifications
• Must have wholesale retail distribution Key Account Management experience with a major retail group
• Able to multitask, prioritize, and manage time efficiently
• Goal-oriented, organized team player
• Encouraging to team and staff; able to mentor and lead
• Self-motivated and self-directed
• Excellent interpersonal relationship skills
• In-depth understanding of company key clients and their position in the industry
• Eager to expand company with new sales, clients, and territories
• Able to analyse data and sales statistics and translate results into better solutions
• Bachelor’s degree in marketing, business administration, sales, or relevant field preferred
• Four to five years’ previous work experience in sales management, key account management
• Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
• Intermediate computer skills, and experience with Customer-relationship management (CRM) software and the Microsoft Office Suite, with emphasis on superior Excel skills.
• Strong negotiation skills, with ability follow-through on client contracts
• Ability to multitask and manage more than one client account
• Proven results of delivering client solutions and meeting sales goals
• Excellent team player; must be willing and able to work with and in other departments if necessary to ensure clients’ needs are being met. This may mean occasionally working in and with the warehouse to ensure orders are packed and out by deadlines.
• Excellent problem solving skills
• Own transport, with valid driver’s license. Frequent store and client visits are expected.
• Some travel may be expected (depending on client).

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FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

"Are you looking for a career in sales where the company you represent truly believes in delighting its customers and where the solutions you’re selling reflect cutting-edge, market leading technologies? With more than 60 years of stable growth, FICO’s world-class analytic solutions support smarter fraud, risk and customer management decisions for thousands of businesses worldwide. As a highly valued member of the Client Sales team, you will leverage your knowledge, exceptional relationship skills and proven consultative-selling abilities to achieve success." - Senior Director, Sales Management.

What You’ll Contribute

• Build relationships with senior client stakeholders to gain insights into their most urgent business problems while articulating FICO’s capabilities.
• Research and shape potential solution opportunities through collaborative engagement with internal sales, product, delivery, and marketing experts to formulate and effectively position solution proposals.
• Create comprehensive client business plans and engage in complex deal negotiation to build a stable, growing pipeline of current and future business opportunities.
• Engage in complex deal structuring and negotiation efforts designed to protect existing business and win new deals.
• Ensure your clients are delighted with solutions purchased and FICO’s quality of service, to create win-win relationships that are long-term, expanding, and profitable.
• Collaborate with Product Development, Product Marketing, Pre-Sales, and Delivery to shape the future direction of our solution roadmaps based upon market needs.
• Manage your sales to quarterly and annual targets, with significant earnings upside when you exceed your targets.
  
  
  

• Proven experience in building relationships with senior clients combining your understanding of the client’s industry and shared business challenges along with your knowledge of FICO’s solutions.
• Demonstrated success structuring and selling complex, enterprise solutions to Banking clients.
• A collaborative style with experience engaging a diverse group of internal colleagues to articulate a truly compelling client value proposition.
  
  
  

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
  
  
  

• Credit Scoring — FICO Scores are used by 90 of the top 100 US lenders.
• Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.
• Lending — 3/4 of US mortgages are approved using the FICO Score.
  
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Sales and Business Development
• Industries Software Development

Referrals increase your chances of interviewing at FICO by 2x

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Do you thrive on relationships, results, and making a meaningful impact? At Raizcorp, we are on the hunt for an exceptional Key Account Manager (KAM) - someone who knows how to build client loyalty, grow account revenue, and connect the dots between data, strategy, and heart. If you love nurturing client relationships, unearthing new opportunities, and helping businesses grow, this is your next role.

This is not a passive account maintenance role. You will be the go-to for a portfolio of high-value corporate clients. Your mission? Keep them happy, show them results, and make sure they renew - and renew again. You will drive retention, upselling, and cross-selling by building deep, trusting relationships, and delivering real, visible value.

From delivering quarterly presentations to arranging meaningful touchpoints, your job is to make sure every client feels seen, understood, and fully serviced.

Your daily tasks in this role:

• Build and nurture relationships with key clients through regular meetings and updates.
• Deliver clear, confident presentations on programme impact and ROI.
• Ensure client contract renewals are secured and growth opportunities are explored.
• Facilitate introductions between clients and entrepreneurs.
• Coordinate and deliver all programme reports, verification packs, and branding items.
• Log and track all activity in our CRM system (Salesforce) - because if it is not logged, it didn’t happen.
• Manage ad hoc client requests with speed, grace, and professionalism.
• Be the face of Raizcorp at entrepreneurial cohort graduations, client sessions, and other strategic touchpoints.

The experience you will need to apply:

• 10+ years' experience in sales, with at least 4 years in key account management.
• 5+ years of experience in solution sales to corporate clients.
• Strong facilitation skills - you should own the boardroom.
• Comfort with data, presentations, and project management.
• Excellent CRM discipline and Microsoft Office skills.
• The proven ability to juggle multiple moving parts without dropping the ball.
• A deep love for people and a genuine interest in their growth.
• Thick skin, a growth mindset, and enough grit to run a marathon.
• Experience in Salesforce an advantage.
• Your own reliable vehicle with a valid driver’s license.
• Minimum matric level qualification.
• A degree in marketing / business advantageous.

If purpose and meaning is what you are after, we are the right place for you:

We are not in the business of ticking boxes - we are in the business of growing people. Raizcorp is Africa’s leading business accelerator. We collaborate with entrepreneurs from underrepresented backgrounds and help them build businesses that thrive. When you succeed in this role, real people - entrepreneurs, families, communities - experience real change. You will not just manage accounts. You will witness the direct impact of your work as lives are shifted and businesses blossom under your care.

This is account management with purpose. With heart. With legacy.

Compensation:

We believe that meaningful work should come with meaningful support. Here is what you can expect:

• Basic salary plus commission – Your success drives results, and we believe in rewarding it.
• Travel reimbursements – Claim for business travel and we will make sure you are covered.
• Tools of the trade – We will equip you with a laptop and everything else you need to do your best work.
• Medical aid option – Available as part of your total cost to company package.
• Work with purpose – This is not just a job. You will directly contribute to growing small businesses and changing lives.

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

Are you looking for a career in sales where the company you represent truly believes in delighting its customers and where the solutions you’re selling reflect cutting-edge, market leading technologies? With more than 60 years of stable growth, FICO’s world-class analytic solutions support smarter fraud, risk and customer management decisions for thousands of businesses worldwide. As a highly valued member of the Client Sales team, you will leverage your knowledge, exceptional relationship skills and proven consultative-selling abilities to achieve success.

• Build relationships with senior client stakeholders to gain insights into their most urgent business problems while articulating FICO’s capabilities.
• Research and shape potential solution opportunities through collaborative engagement with internal sales, product, delivery, and marketing experts to formulate and effectively position solution proposals.
• Create comprehensive client business plans and engage in complex deal negotiation to build a stable, growing pipeline of current and future business opportunities.
• Engage in complex deal structuring and negotiation efforts designed to protect existing business and win new deals.
• Ensure your clients are delighted with solutions purchased and FICO’s quality of service, to create win-win relationships that are long-term, expanding, and profitable.
• Collaborate with Product Development, Product Marketing, Pre-Sales, and Delivery to shape the future direction of our solution roadmaps based upon market needs.
• Manage your sales to quarterly and annual targets, with significant earnings upside when you exceed your targets.

• Proven experience in building relationships with senior clients combining your understanding of the client’s industry and shared business challenges along with your knowledge of FICO’s solutions.
• Demonstrated success structuring and selling complex, enterprise solutions to Banking clients.
• A collaborative style with experience engaging a diverse group of internal colleagues to articulate a truly compelling client value proposition.

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

• Credit Scoring — FICO Scores are used by 90 of the top 100 US lenders.
• Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.
• Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!

Learn more about how you can fulfill your potential at

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at

About Us

Founded 39 years ago, Micromine is a leading provider of next-generation technology for the mineral resources industry. With 22 offices globally, we are one of the world's premier mining software companies, with our products used in more than 90 countries.

What We Offer

An established global business, that is growing fast, with market leading benefits:

• A competitive salary with generous On Target Earnings scheme (paid quarterly).
• Health cover, including allowances for family and pension contributions
• Hybrid work model to balance work and home life
• 21 days paid Vacation and 10 days paid Personal Leave (i.e. Sick / Carer's Leave).
• Opportunities for professional development and progression.
• A team-first culture and the chance to work within the mining technology industry.

About The Opportunity

As a Key Account Manager (Geology) based at our Bryanston Office in Johannesburg, your focus will be on building strong relationships with Micromine’s existing customers across the AMEE region. You’ll be responsible for identifying opportunities to grow accounts, drive product adoption, and ensure client retention.

Working closely with our regional Operations and Product teams, you’ll take a consultative and strategic approach to account management—positioning Micromine as a trusted partner while proactively seeking opportunities for commercial expansion.

Reporting to the Commercial Manager, AMEE, your key responsibilities will include:

• Preparing and executing account management plans to unlock growth potential.
• Presenting and promoting Micromine’s suite of solutions to key stakeholders, including C-level decision-makers.
• Collaborating with internal teams to scope solutions aligned with client requirements.
• Monitoring market trends and competitor activity to support sales strategy.
• Accurately forecasting and reporting sales activity in the CRM.
• Representing Micromine at industry events and with strategic partners.

About You

You’re a relationship-focused professional with a deep understanding of the mining industry and a passion for delivering value to your clients. You have a commercial mindset, strong stakeholder management skills, and thrive in a dynamic, fast-paced environment.

Key skills, experience, and qualifications:

• Experience in the mining industry, ideally with exposure to geology-related workflows or products.
• A proven background in account management or a sales-related role.
• Familiarity with Micromine products and services is highly desirable.
• Strong communication and presentation skills.
• Stakeholder management expertise, including the ability to influence at senior levels.
• Skilled in problem-solving, analysis, and working to tight deadlines.
• Sales methodology training or exposure to structured account planning is an advantage.

Next Steps

Ready to grow with Micromine? Apply now or visit to learn more about how we’re shaping the future of mining software and technology.

ENVIRONMENT:

A prospering FinTech Company located in Stellenbosch is actively looking for a skilled and seasoned Key Account Manager to become a valuable member of their team and propel the expansion of their business in the FinTech sector. In the role of Key Account Manager, your responsibilities will include cultivating and extending relationships with their key clients. You will have a pivotal role in comprehending their requirements, delivering customized solutions, and ensuring their contentment. A Bachelor's Degree in Business, Finance, or a related field is required, and an MBA is considered a plus. Demonstrated experience as a Key Account Manager in the FinTech industry or a related field is essential.

DUTIES:

• Responsible for effective on-boarding of new Clients.
• Facilitate ISO Merchant Accounts with the Acquiring banks.
• Perform quality assurance risk checks on new merchants onboarded.
• Assist with Merchant Recons and Billing.
• Setup and train Clients on platforms.
• Report on Monthly Sales.
• Risk audit Client business behaviour and manage or escalate accordingly.
• Manage disputes, chargebacks, and communication with the banks.
• Follow-up with new key Clients and offer additional assistance to their new personnel using the company’s software for the first time.
• Resolve Client issues and complaints.
• Manage communications between Clients and internal teams.
• Assist with proposals, quotes and invoicing.

• Bachelor's Degree in Business, Finance, or a related field. MBA is a plus.
• Proven experience as a Key Account Manager in the FinTech industry or a related field.
• Strong understanding of FinTech products and services.
• Proficient in CRM software and Microsoft Office Suite.

• Excellent communication and negotiation skills.
• Exceptional problem-solving abilities.
• Results-oriented and able to meet or exceed sales targets.
• Ability to work collaboratively within a team and cross-functionally.

Desired Skills:

• Key
• Account
• Manager

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

"Are you looking for a career in sales where the company you represent truly believes in delighting its customers and where the solutions you’re selling reflect cutting-edge, market leading technologies? With more than 60 years of stable growth, FICO’s world-class analytic solutions support smarter fraud, risk and customer management decisions for thousands of businesses worldwide. As a highly valued member of the Client Sales team, you will leverage your knowledge, exceptional relationship skills and proven consultative-selling abilities to achieve success." - Senior Director, Sales Management.

What You’ll Contribute

• Build relationships with senior client stakeholders to gain insights into their most urgent business problems while articulating FICO’s capabilities.
• Research and shape potential solution opportunities through collaborative engagement with internal sales, product, delivery, and marketing experts to formulate and effectively position solution proposals.
• Create comprehensive client business plans and engage in complex deal negotiation to build a stable, growing pipeline of current and future business opportunities.
• Engage in complex deal structuring and negotiation efforts designed to protect existing business and win new deals.
• Ensure your clients are delighted with solutions purchased and FICO’s quality of service, to create win-win relationships that are long-term, expanding, and profitable.
• Collaborate with Product Development, Product Marketing, Pre-Sales, and Delivery to shape the future direction of our solution roadmaps based upon market needs.
• Manage your sales to quarterly and annual targets, with significant earnings upside when you exceed your targets.

What We’re Seeking

• Proven experience in building relationships with senior clients combining your understanding of the client’s industry and shared business challenges along with your knowledge of FICO’s solutions.
• Demonstrated success structuring and selling complex, enterprise solutions to Banking clients.
• A collaborative style with experience engaging a diverse group of internal colleagues to articulate a truly compelling client value proposition.

Our Offer to You

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

• Credit Scoring — FICO Scores are used by 90 of the top 100 US lenders.
• Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.
• Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

SA - North West, Hartebeespoort

R 900 000 Annually Cost To Company

Our client is looking for a Key Account Manager to join their team.

• Matric (Grade 12)
• Relevant Diploma / Degree would be advantageous, preferably in the civil engineering discipline
• 3+ years experience as a Key Accounts Manager
• Computer literacy
• Solid understanding of construction materials’ applications, specifications, and product results

• Problem solving and negotiation skills
• Ability to work under pressure
• Ability to establish and maintain good client relationships
• Strong communication and interpersonal skills
• Willingness to travel to various sites and attend customer meetings

Consultant : Megan Mc Master - Dante Personnel Pretoria Silver Lakes

SUMMARY :

Our Cape Town-based team is looking for a person willing to take on an ambitious Key Account Manager role in the eCommerce Wholesale department. The ideal candidate has a passion for business and wants to work for one of the biggest denim brands in the world. You will manage accounts such as Superbalist, Takealot, Bash, and more.

POSITION INFO :

• Minimum of 5 years of experience in the e-commerce account base
• A degree would be beneficial
• A strong understanding of key e-commerce metrics and marketing fundamentals
• Proven ability to grow e-commerce accounts exponentially
• Develop and implement Customer Business Plans, co-lead year-end negotiations
• Create, develop, and evaluate Joint Business Plans with customers to meet sales and online presence metrics like content, description, and Share of Search
• Lead your portfolio to utilize internal funds for sustainable volume and value growth
• Design and execute demand creation campaigns with the marketing team for your categories and customers
• Demonstrate in-depth customer knowledge to inform planning and account administration
• Lead deployment of multifunctional resources and funds to create customer-specific value and enhance online presence
• Perform operational tasks such as volume forecasting, customer reports, trade and competition updates, budget management, and order management
• Analyze and propose new ideas to improve sales within categories
• Build a comprehensive understanding of categories across the business
• Foster collaborative relationships with internal and external partners